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Gaurav Prajapati is seeking a position that provides satisfaction, self-development, and helps achieve organizational and personal goals. He has a B.Tech in civil engineering and experience in customer service, business development, and inside sales. His resume lists academic qualifications, work experience at several companies over 7 years handling inquiries and clients in various industries, computer skills including Microsoft Office, and personal details.

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454 views4 pages

Resume Format

Gaurav Prajapati is seeking a position that provides satisfaction, self-development, and helps achieve organizational and personal goals. He has a B.Tech in civil engineering and experience in customer service, business development, and inside sales. His resume lists academic qualifications, work experience at several companies over 7 years handling inquiries and clients in various industries, computer skills including Microsoft Office, and personal details.

Uploaded by

swati
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Curriculum Vitae

Mobile No. 7889232440 Gaurav Prajapati


E-MAIL: [email protected]
Address: H.No.2558 Sec-15, Panchkula Haryana
-----------------------------------------------------------------------------------------------------
Career Objective
To succeed in an environment of growth and excellence by doing hard work and
earn a position in an organization which provides me satisfaction and self
development and helps me to achieve organisational goals and personal goals.

Academic Qualification
➢ B.tech (CE) from Kurukshetra University, Kurukshetra, Haryana.
➢ Secondary Education from GMSSS-23 Chandigarh.
➢ Primary Education from Manav Mangal School, Sector-11. Panchkula,
Haryana.

Work Experience
Having 1.7 Year of experience in Intelenet Global Service Pvt. Ltd. as a
customer service associate in Reliance Jio from Date 20 October – 23 February
2018.

Job responsibilities were handling incoming calls of Jio customers who were
facing issues with their Jio services like network issue, internet speed issue,
voice quality issues or any information they want to know of new services like
Jio recharge plans, offers, Jio-phone, Jio-wifi, Jio Dongle etc. Helping those
customers with the help of Jio troubleshooting software’s like Knowledge
Management, JCP, One-Click and other Jio software’s for helping customers with
problems and giving them resolutions on the call or sharing their issues with
Network Team and providing them resolution time of their issues. Outbound
calling to other networks customers like Tata DoCoMo, Idea and Vodafone,
Airtel customers for sharing the services information to them and suggesting
them to port their number in Jio for better services.

Having 2.3 year of experience in Google Share Post Advertising Media Pvt. Ltd.
as a Sr. Executive from Date 13 March 2018 – 10 October 2019.

Job responsibilities were handling inquiries of new clients and old clients of
company who were facing issues in their websites, Apps or who wanted to make
any chances in their Google listing like changing of locations, adding 360 degree
photos, reviews, position of their business on Google. Handling their inquiries on
my level or forwarding them to the backend team for major level issues related
to Websites and Apps.

Having 1.1 year of experience in INSCOL Health Care Pvt. Ltd. As a Sr. Executive
Business Development from 5 November 2019 – 22 July 2020.

Job responsibilities were calling students who have done GNM/BSC/MSC and
those who were registered nurses and doctors in India and are interested to go
overseas for further studies in Canada, New Zealand and Australia or UK Work
Permit. By calling them, sharing the benefits of moving abroad for study and
work permit, listen to their inquiries providing them resolution. Motivating them
to appear in English proficiency tests like IELTS, OXEY, PTE, TOFFEL etc. Taking
their follow-ups and inviting them to office for counselling and convenience
them to register with INSCOL for moving abroad.

Having 2 years of experience with Beyond Codes Inc. as a Senior Lead


Generation Executive Business Development from 15th January 2020 – 30th
November 2022.

Job responsibilities Interacting with C-level, V Level and D-level executive in


multi billion dollar companies mostly fortune five hundred companies briefing
them about client products and services. Beyond Codes is an end to end
solutions provider that has helped many start-up and mid-cap business ventures
in Lead Generation, Lead Nurturing and Sales Generation to turnaround their
business to success. Accelerate a lead generation program for an IT Services,
BPO/KPO, or Product Engineering Services company to reach new customers.
Approaching decision makers and maintaining relationships for current and
future business. Communicating with the C level and building rapport with them.
Verify online and offline leads interest in products or services by contact
development, scoring, and delivering communication. Nurturing Pipeline and
Existing Customers. Solution based, Product selling, Business specific campaign
for a large IT client.

Currently working with Grazitti Interactive as a Senior Executive - Inside Sales


from March 13th – present.

Job Responsibilities Interacting with C-level, V Level and D-level executive


specifically who looks after the Marketing part in multi billion dollar companies
mostly fortune five hundred companies briefing them about our products and
services around Digital Marketing, Marketing Automation, Major Marketing
Automation tools like Marketo, Pardot, Hubspot, SalesForce cloud etc., by Cold
Calling, Automated Calls, Emailing, LinkedIn etc. Apart from this we Grazitti do
end to end either there is need of Onshore and Offshore resources for Web
Develipment, CRM, Community Building etc. Approaching decision makers and
maintaining relationships for current and future needs.

Computer Knowledge

➢ One year Diploma in computer application from HARTRON .

➢ Very good knowledge of M.S Office, MS Excel, Power Point, MS Word.


➢ Very good knowledge of Internet & hardware Microsoft windows networking
quick learner of new apps and applications.

Skills

➢ Excellent implementation policies and regulations according to company’s


rules.
➢ Ability to work physically and mentally demanding environment and being
active on site in working hours

Strength : Hard work, Creative, Optimistic, Punctuality.


Hobbies : Reading, Listening, Painting, Drawing, Singing.

Personal Details

Father Name : Shri.Bhawar Lal

Marital Status : Unmarried


Date of Birth : 13 August 1993
Permanent Address : H.No.2558 Sec-15, Panchkula (HR)

Declaration
I hereby declare that the information furnished above is true to the best of my
knowledge.
Place:
Date: Gaurav Prajapati

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