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7 QC Tools List

The document lists and briefly describes 7 quality control tools: check sheet, fishbone diagram, histogram, Pareto chart, control chart, scatter diagram, and stratification diagram. It explains that these 7 tools are useful for problem solving, process measurement, and continual improvement in quality, productivity, and customer satisfaction. The tools help analyze and solve quality problems, improve products and processes, and enhance customer satisfaction.

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N.Usha Rao
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289 views11 pages

7 QC Tools List

The document lists and briefly describes 7 quality control tools: check sheet, fishbone diagram, histogram, Pareto chart, control chart, scatter diagram, and stratification diagram. It explains that these 7 tools are useful for problem solving, process measurement, and continual improvement in quality, productivity, and customer satisfaction. The tools help analyze and solve quality problems, improve products and processes, and enhance customer satisfaction.

Uploaded by

N.Usha Rao
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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7 QC Tools List | Quality Tools

The list of 7 QC tools are:

1. Check Sheet
2. Fishbone Diagram
3. Histogram
4. Pareto Chart
5. Control Chart
6. Scatter Diagram
7. Stratification Diagram (Some lists replace stratification with Process Flowchart)

Click on the above links to Explore QC tools.

7 Tools of quality | Brief Explanation


Check Sheet
The check sheet is used for collecting, recording, and analyzing the data. Data collection is an
important activity in the problem-solving process as it provides a basis for further action. Data
may be numerical, observations and opinions, etc.

Fishbone Diagram
Fishbone diagram is also called as Cause and Effect diagram and Ishikawa diagram. It helps
to Identify all possible potential causes and select the real/best potential cause which contributes
to the problem/effect. The brainstorming technique is used for potential cause identification.

In a brainstorming session, all 4M or 6M factors are taken into consideration to identify the
potential causes. 4M or 6M factors are – Man, Machine, Method, Material, Measurement, and
Mother nature also called Environment.
Histogram

A Histogram is a pictorial representation of a set of data, and the most commonly used bar
graph for showing frequency distributions of data/values. Histogram frequency distribution chart
is widely used in Six Sigma problem solving process.
Pareto Chart

The Pareto chart helps to Narrow the problem area or prioritize the significant problems for
corrective measures. The pareto principle is based on the 80-20 rule. It means that 80 percent of
the problems/failures are caused by 20 percent of the few major causes/factors which are often
referred to as Vital Few.
And the remaining 20 percent of the problems are caused by 80 percent of many minor causes
which are referred to as Trivial Many. Hence, it gives us information about Vital few from
Trivial many.

Control Chart

A control chart is also known as the SPC chart or Shewhart chart. It is a graphical representation
of the collected information/data and it helps to monitor the process centering or process
behavior against the specified/set control limits.

A control chart is a very powerful tool to Investigate/disclose the source of Process Variations


present in the manufacturing processes. Tells when to take necessary action to eliminate the
Common or Random or Chance variations and Special causes of variations.
The control chart helps to measure and analyze the process capability and performance  (Cp and
Cpk and Pp and Ppk) of the production process.

Scatter Diagram

A Scatter diagram is also known as Correlation Chart, Scatter Plot, and Scatter Graph. A
Scatter graph is used to find out the relationship between two variables. In other words, it shows
the relationship between two sets of numerical data. Scatter graph shows a Positive or Negative
correlation between two variables.

Independent variable data and dependent Variable data are customarily plotted along the
horizontal X-axis and Vertical Y-axis respectively. Independent variable is also called controlled
parameters.

Stratification Diagram
A technique used to analyze and divide a universe of data into homogeneous groups is called -
Strata. Stratification tools are used when the data come from different sources or conditions,
such as data collected from different shifts, machines,  people, days,  suppliers and population
groups, etc.

Process Flow Chart


A Process Flow Chart (PFC) is a diagram of the separate steps of a operations/process in
sequential order. PFC is also known as process flow diagram (PFD), and Process Map.

WHY DO WE NEED 7 QC TOOLS


We need Quality Tools for :

 Problem Solving – making decisions & judgments.


 For Process Measurement.
 For continual improvement in products, processes, and services.
 To improve Quality, Productivity, and Customer Satisfaction.

Kaoru Ishikawa

“95% of the problem is solved when clearly defined”

“95% of quality-related problems in the organization can be solved by using seven fundamental
quantitative tools.”

7QC Tools benefits


The major benefits of QC tools are:

 To analyze and solve quality problems effectively.


 Improve product and process quality.
 Enhance customer satisfaction.
 Reduce cost due to poor quality.
 Helps in investigating the potential causes and real root cause of the problem for taking
effective countermeasures.
 Check sheet helps in data collection and recording for quality problem analysis.  
 Identify and reduce the process variation using the SPC quality tool.
 Pareto QC tool helps to narrow down the quality problem using the 80/20 rule.
 Helps in identifying the various sources of variations present in the process.
 Improve the employee’s analytical and problem-solving skills.

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