MANF/MANU 370 (3) Production Systems Management II

Instructor: Babak Mohamadpour Tosarkani, Ph.D., P.Eng., M.B.A.

School of Engineering, Faculty of Applied Science, UBC Okanagan Campus
Office: EME 3269
Email: [email protected]

TA in Okanagan Campus: Samuel Yousefi

Email: [email protected]

TA in Vancouver Campus: Shuheng Li

Email: [email protected]

Lecture hours (UBCV: FF319; UBCO: ART104): Tuesdays 3:30 pm to 5:00 pm.
Thursdays 3:30 pm to 5:00 pm.
Office hours: Thursdays 10:00 am to 11:30 am.
Fridays 10:00 am to 11:30 am.

MANF/MANU 370 will be held in-person in UBCO and livestreamed in UBCV on Tuesdays and
Thursdays from 3:30 pm to 5:00 pm. Therefore, all communication and contact will be conducted through
Zoom meetings and email for UBCV students. If you would like to meet with me during the office hours,
please send an email, and I will provide you with a Zoom meeting link.

MANF/MANU 370 Zoom Meeting on Tuesdays and Thursdays:

https://ubc.zoom.us/j/69848659109?pwd=ZWl6YmppWU5kMndnaHRoUU9KVG1udz09
Meeting ID: 698 4865 9109
Passcode: 806906

Academic Calendar Entry

MANF/MANU 370 (3) Production Systems Management II

Functional area of production and operations management. Decision-making, capacity planning, aggregate
planning, inventory management, distribution planning, materials requirements planning and quality
control. [3-0-0]

Prerequisite: MANF/MANU 270.

UBC Okanagan Academic Calendar: http://www.calendar.ubc.ca/okanagan/

UBC Vancouver Academic Calendar: http://www.calendar.ubc.ca/vancouver/

Course Format

▪ Two 90-minute lectures per week.

▪ The student’s performance will be assessed based on two individual assignments, one midterm exam,
project and presentation, and one final exam.
▪ Canvas will be used to distribute information such as course syllabus, assignments, lecture notes, and
announcements. To log in, please visit the webpage https://canvas.ubc.ca using your CWL Login
ID and Password.

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Course Overview, Content, and Objectives

This course outlines the scope of production and operations management and identifies the functional areas
of organizations. Operations management is the systematic approach to plan and control of the processes
that transform inputs (e.g., raw materials) into finished goods and/or services. These processes can be
classified into three key aspects of core, support, and managerial activities, which support organizations to
efficiently achieve their missions while consistently improving productivity and quality. This course
provides knowledge and insights to solve operational problems.

Learning Outcomes

After completing this course, students will be able to:

▪ Understand the scope of production and operations management

▪ Describe a company’s strategic planning; mission/vision; strategies, tactics, and action plans.
▪ Understand the product design and describe the design process.
▪ Understand the strategic capacity planning process in organizations.
▪ Describe methodology for production process design, and service design.
▪ Describe time-study methods and perform calculations.
▪ Explain various elements of the statistical quality control.
▪ Understand the importance of inventory management.
▪ Develop an aggregate production plan and master production scheduling.
▪ Perform job and staff Scheduling.
▪ Explain the importance of maintenance in production systems and decide when to replace a machine
or a group of components.
▪ Apply linear programming in production systems management.

Engineering Accreditation

The Canadian Engineering Accreditation Board requires students to have achieved competency in twelve
main areas by graduation. To ensure that our program provides sufficient instruction in these 12 graduate
attributes, course learning outcomes have been mapped to the graduate attributes for each course. The
relevant graduate attributes for this course are identified below.

Graduate Attributes
Course Learning Outcomes (as defined below)
1 2 3 4 5 6 7 8 9 10 11 12
Understand the scope of production and operations management. I
Understand the product design, strategic capacity planning, and process design. D
Apply time-study methods and perform calculations. D
Understand various elements of the statistical quality control. D
Understand the importance of inventory management. D
Develop an aggregate production plan and master production scheduling. D
Perform job and staff Scheduling. D
Understand the importance of maintenance in production systems. D
Apply linear programming in production systems management. D
Simulate and present a production system. A A
I = Introduced, D = Developed, A = Applied.

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CEAB Graduate Attributes

1. A knowledge base for engineering: Demonstrated competence in university level mathematics, natural
sciences, engineering fundamentals, and specialized engineering knowledge appropriate to the program.
2. Problem analysis: An ability to use appropriate knowledge and skills to identify, formulate, analyze,
and solve complex engineering problems in order to reach substantiated conclusions.
3. Investigation: An ability to conduct investigations of complex problems by methods that include
appropriate experiments, analysis and interpretation of data, and synthesis of information in order to reach
valid conclusions.
4. Design: An ability to design solutions for complex, open-ended engineering problems and to design
systems, components or processes that meet specified needs with appropriate attention to health and safety
risks, applicable standards, and economic, environmental, cultural and societal considerations.
7. Communication skills: An ability to communicate complex engineering concepts within the profession
and with society at large. Such ability includes reading, writing, speaking and listening, and the ability to
comprehend and write effective reports and design documentation, and to give and effectively respond to
clear instructions.

Evaluation Criteria and Grading

▪ Assignments………………………....20%
▪ Midterm…....……...............................30%
▪ Group project report & presentation...10%
▪ Final Exam…………………………..40%

Assignments (20%)

Two (2) individual assignments will be given through Canvas during the term.

Midterm Tests (30%):

Midterm tests will be held on October 17, 2023. It will be closed-book and will be conducted using Canvas.
The format of the midterm is still under development. There will be no make-up test for the midterm. If one
misses the midterm test with a legitimate reason, his/her midterm weight of grade will be added to the final
examination.

Group Project & Presentation (10%):

The group project of MANF/MANU 370 includes the simulation of a production system using Arena
Simulation Software. The main purpose of this project is to practice capacity planning (i.e., workforce and
machineries) and process design for realistic cases (e.g., automobiles assembly line including different
stations, such as welding, painting, inspection). The report of project should include the following parts:

▪ Introduction and definition of a production system.

▪ Assumptions and objectives for the simulation of a production system.
▪ Sensitivity analyses on main parameters (e.g., processing time of activities, the number of
manpower and machineries in each station of assembly lines).

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 ▪ The comparison between the results of sensitivity analyses in terms of processing time and WIP
(work in progress).
▪ Conclusions and summary of the simulation.

The report must be at least 10 pages in length (excluding title page and references), it should be double
spaced, 2.54 cm margins all around, fonts (Times New Roman, size 12). December 8, 2023 is the deadline
to submit the report of Project (Word or PDF) (5%). Every group is supposed to prepare PowerPoint slides
to present the Project (5%).

Final Examination (40%):

Final exam will be closed-book and will be conducted using Canvas during the final exam period in
December 2023. The exact date for the final examination will be determined and announced by the UBC.
The final examination will be closed-book. The formula sheet will be provided by instructor. The detailed
information on the final examination will be given to the students on the last day of class.

Exam Invigilation Format:

Midterm and final exam will be invigilated using Zoom. To maintain privacy, students can log in using
only their first name or a nickname. If student choose to do so, they should register this name with their
instructor in advance. Students will be required to keep their camera on, but the instructor will not record
the invigilation session. Students will be invited to a breakout room where they will be asked to hold up
their Student ID cards, covering the first four digits of their student number, so that the instructor can check
off the name on the class list.

Required Readings

▪ Lecture Notes.
▪ Operations Management – 7th Canadian Edition by William J. Stevenson, Mehran Hojati, James
Cao, Hydeh Mottaghi, Behrouz Bakhtiari. McGraw-Hill Ryerson.

Recommended Readings

▪ Simulation with Arena - 6th Edition by David Kelton, Randall P. Sadowski, Nancy B. Zupick.
McGraw-Hill Ryerson.

Recommended Software

▪ DPL 9 Professional is a graphical decision tree software tool for robust decision and risk analytics.
▪ Arena Simulation Software uses the discrete event method for most simulation efforts in different
areas in flow and agent-based modeling.
▪ POM/QM software for decision sciences (i.e., production and operations management,
quantitative methods).

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Course Schedule

The course schedule is subject to change and will be updated on a regular basis on Canvas.
Week Date Topic Assignments
1 Tue., Sept. 5, 2023 Chapter 1: Introduction to Operations Management
Thu., Sept. 7, 2023 Chapter 2: Competitiveness, Strategic Planning, and
Productivity
2 Tue., Sept. 12, 2023 Chapter 4: Product and Service Design
Thu., Sept. 14, 2023 Supplement to Chapter 4: Reliability
3 Tue., Sept. 19, 2023 Chapter 5: Strategic Capacity Planning
Thu., Sept. 21, 2023 Supplement to Chapter 5: Decision Analysis
4 Tue., Sept. 26, 2023 Chapter 6: Process Design and Facility Layout, Part 1
Thu., Sept. 28, 2023 Chapter 6: Process Design and Facility Layout, Part 2
5 Tue., Oct. 3, 2023 Simulation (lecture note), Part 1
Thu., Oct. 5, 2023 Simulation (lecture note), Part 2
6 Tue., Oct. 10, 2023 Simulation (lecture note), Part 3
Thu., Oct. 12, 2023 Chapter 7: Work/ Job design
7 Tue., Oct. 17, 2023 Midterm exam (Chapters 1, 2, 4, 5, 6 and 7) Assignment 1 deadline
Thu., Oct. 19, 2023 Chapter 10: Statistical Quality Control, Part 1 (Oct. 20, 2023)
8 Tue., Oct. 24, 2023 Chapter 10: Statistical Quality Control, Part 2
Thu., Oct. 26, 2023 Chapter 11: Inventory Management
9 Tue., Oct. 31, 2023 Chapter 12: Aggregate Operations Planning and
Thu., Nov. 2, 2023 Master Scheduling, Part 1
Chapter 12: Aggregate Operations Planning and
Master Scheduling, Part 2
10 Tue., Nov. 7, 2023 Project Presentation Project report submission
Thu., Nov. 9, 2023 Project Presentation (Nov. 10, 2023)
11 Nov. 13 to 17, 2023 Midterm break
12 Tue., Nov. 21, 2023 Chapter 13, Material Requirements Planning and
Thu., Nov. 23, 2023 Enterprise Resource Planning
Supplement to Chapter 14: Maintenance
13 Tue., Nov. 28, 2023 Chapter 16: Job and Staff Scheduling, Part 1
Thu., Nov. 30, 2023 Chapter 16: Job and Staff Scheduling, Part 2
14 Tue., Dec. 5, 2023 Application of Linear Programming in Production Assignment 2 deadline
Thu., Dec. 7, 2023 Systems Management (lecture note), Part 1 (Dec. 8, 2023)
Application of Linear Programming in Production
Systems Management (lecture note), Part 2
Dec. 10 to 22, 2023 Exam Weeks

Final Examinations

The examination period for Term 1 is December 10 to 22, 2023. Except in the case of examination clashes
and hardships (three or more formal examinations scheduled within a 24-hour period) or unforeseen events,
students will be permitted to apply for out-of-time final examinations only if they are representing the
University, the province, or the country in a competition or performance; serving in the Canadian military;
observing a religious rite; working to support themselves or their family; or caring for a family member.
Unforeseen events include (but may not be limited to) the following: ill health or other personal challenges
that arise during a term and changes in the requirements of an ongoing job. Further information on
Academic Concession can be found under Policies and Regulation in the Okanagan Academic Calendar:
http://www.calendar.ubc.ca/okanagan/index.cfm?tree=3,48,0,0
http://www.calendar.ubc.ca/vancouver/index.cfm?tree=3,329,0,0

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Academic Integrity

Academic and professional integrity are of the upmost importance at the School of Engineering. Online
education can leave seemingly confusing implications for assignment and exam requirements. Please read
your syllabus carefully to understand the expectations surrounding academic integrity in this course. In
addition, please familiarize yourself with the University of British Columbia’s academic calendar language
surrounding academic integrity for students:

“The academic enterprise is founded on honesty, civility, and integrity. As members of this
enterprise, all students are expected to know, understand, and follow the codes of conduct
regarding academic integrity. At the most basic level, this means submitting only original work
done by you and acknowledging all sources of information or ideas and attributing them to others
as required. This also means you should not cheat, copy, or mislead others about what is your
work. Violations of academic integrity (i.e., misconduct) lead to the breakdown of the academic
enterprise, and therefore serious consequences arise and harsh sanctions are imposed. For
example, incidences of plagiarism or cheating may result in a mark of zero on the assignment or
exam and more serious consequences may apply if the matter is referred to the President’s Advisory
Committee on Student Discipline. Careful records are kept in order to monitor and prevent
recurrences.”

In addition, all course material including lecture notes, assignments, and examination materials is the
intellectual property of the instructor and as such must not be uploaded to third party, non-UBC sites for
file sharing or for soliciting answers online. Doing so is considered academic misconduct under UBC’s
policies (see http://www.calendar.ubc.ca/okanagan/index.cfm?tree=3,54,111,959) including the following:

“use of or participation in unauthorized collaborative work; use or possession in an examination

of any materials (including devices) other than those permitted by the examiner; use, possession,
or facilitation of unauthorized means to complete an examination (e.g., receiving unauthorized
assistance from another person, or providing that assistance); and dishonest practices that breach
rules governing examinations or submissions for academic evaluation see Student Conduct during
Examinations).”

Violating this is considered academic misconduct by the university and will be treated as such. A more
detailed description of academic integrity, including the University’s policies and procedures, may be found
in the Academic Calendar at:

http://www.calendar.ubc.ca/okanagan/?tree=3,54,111,0
http://www.calendar.ubc.ca/vancouver/index.cfm?tree=3,54,111,0

Assignments

This course assesses student understanding of course material based on completed assignments. It is
important to note that according to the UBC Okanagan Academic Calendar cheating includes the following:

“falsification of any material subject to academic evaluation, including research data;”

For example, in this course, this includes, but is not limited to, copying another student’s work or allowing
another student to copy your assignment. Students are expected to submit original work for their
assignments in this course.

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 “use of or participation in unauthorized collaborative work;”

While collaboration is encouraged in some circumstances, not all collaboration is authorized. For example,
in this course, unauthorized collaboration includes, but is not limited to, working in teams to complete
projects that are intended as individual assessment.

Exams

This course assesses student understanding of course material based on midterm and final examinations. It
is important to note that according to the UBC Okanagan Academic Calendar cheating includes the
following:

“use or possession in an examination of any materials (including devices) other than those
permitted by the examiner;”

This includes, but is not limited to, possession during an exam of a cell phone, programmable calculator,
or watch that is capable of storing unauthorized materials, unless specifically allowed.

“use, possession, or facilitation of unauthorized means to complete an examination (e.g., receiving

unauthorized assistance from another person, or providing that assistance);”

This includes, but is not limited to, looking at another student’s exam paper during the examination time
and accessing third-party online resources during exams unless explicitly permitted by your instructor.

Plagiarism

This course assesses student understanding of course material based on written reports. It is important to
note that the UBC Okanagan Academic Calendar includes the following comprehensive description of
plagiarism:

“Plagiarism, which is intellectual theft, occurs when an individual submits or presents the oral or
written work of another person as his or her own. Scholarship quite properly rests upon examining
and referring to the thoughts and writings of others. However, when another person's words (i.e.,
phrases, sentences, or paragraphs), ideas, or entire works are used, the author must be
acknowledged in the text, in footnotes, in endnotes, or in another accepted form of academic
citation. Where direct quotations are made, they must be clearly delineated (e.g., within quotation
marks or separately indented). Failure to provide proper attribution is plagiarism because it
represents someone else's work as one's own. Plagiarism should not occur in submitted drafts or
final works. A student who seeks assistance from a tutor or other scholastic aids must ensure that
the work submitted is the student's own. Students are responsible for ensuring that any work
submitted does not constitute plagiarism. Students who are in any doubt as to what constitutes
plagiarism should consult their instructor before handing in any assignments.”

Students are responsible for ensuring all work is original and source use is properly documented.

For additional language specific to online education, please consult the Academic Integrity Working
Group’s website at https://provost.ok.ubc.ca/initiatives/online-transition/faculty-resources/faculty-
resources-for-academic-integrity

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SoE Academic Integrity Procedures

The following steps will be followed in cases of suspected academic misconduct:

• The instructor will notify the student of the alleged misconduct and the assigned penalty.
• The student may appeal by submitting a written statement to the instructor.
• The instructor will report the incident to the School of Engineering Academic Misconduct
Review Committee and will include the student’s response.
• The Academic Misconduct Review Committee will review the case and either issue a warning
letter to the student or recommend further review by the Executive Associate Dean.
• The Executive Associate Dean will meet with the student and either issue a warning letter or refer
the matter to the President’s Advisory Committee on Student Discipline (if applicable).
• The case will be heard by the President’s Advisory Committee on Student Discipline (if
applicable).

Resource Links

UBC Okanagan Academic Calendar: http://www.calendar.ubc.ca/okanagan/index.cfm?tree=3,54,111,959

UBC Okanagan Senate Forms: https://senate.ubc.ca/okanagan/curriculum/forms
UBC Okanagan Provost Learning Services Faculty Resources for Academic Integrity
https://provost.ok.ubc.ca/initiatives/online-transition/faculty-resources/faculty-resources-for-academic-
integrity/

Grading Practices

Faculties, departments, and schools reserve the right to scale grades in order to maintain equity among
sections and conformity to University, faculty, department, or school norms. Students should therefore note
that an unofficial grade given by an instructor might be changed by the faculty, department, or school.
Grades are not official until they appear on a student's academic record.
http://www.calendar.ubc.ca/okanagan/index.cfm?tree=3,41,90,1014
http://www.calendar.ubc.ca/vancouver/index.cfm?tree=3,42,96,0

Online Etiquette

In synchronous meetings
▪ ARRIVE EARLY Join the session a few minutes before the start time to ensure that your
Internet connection, webcam, and microphone are functioning properly.
▪ MUTE YOUR MIC If you are not speaking, please mute your microphone as it may pick
up on background noises which can distract other participants.
▪ USE THE “RAISE HAND” FEATURE If you would like to speak or ask a question, you
can make your intentions known to the moderator by clicking on a hand icon, and then
remember to “lower hand” once you have spoken.

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 Academic Honesty and Integrity Pledge
School of Engineering | Faculty of Applied Science
UBC Okanagan

Academic honesty and integrity are essential principles of the University of British Columbia and
engineering as a profession. All UBC students are expected to behave as honest and responsible members
of an academic community. Engineering students have an even greater responsibility to maintain the
highest level of academic honesty and integrity as they prepare to enter a profession with those principles
as a cornerstone.

Cheating on exams or projects, plagiarizing or any other form of academic dishonesty are clear violations
of these principles

As a student of the School of Engineering at UBC Okanagan, I solemnly pledge to follow the policies,
principles, rules, and guidelines of the University with respect to academic honesty. In particular, I commit
to upholding the academic integrity and the professionalism as an engineering student.

By signing this pledge, I promise to adhere to exam requirements and maintain the highest level of ethical
principles during the exam period.

________________________ ________________________
Signature Name

________________________ ________________________
Student Number Date

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Student Service Resources

UBC Okanagan Disability Resource Centre

The Disability Resource Centre ensures educational equity for students with disabilities and chronic
medical conditions. If you are disabled, have an injury or illness and require academic accommodations to
meet the course objectives, please contact Earllene Roberts, the Diversity Advisor for the Disability
Resource Centre located in the University Centre building (UNC 214).

UNC 214 250.807.9263

email: [email protected]
Web: www.students.ok.ubc.ca/drc

UBC Okanagan Equity and Inclusion Office

Through leadership, vision, and collaborative action, the Equity & Inclusion Office (EIO) develops action
strategies in support of efforts to embed equity and inclusion in the daily operations across the campus. The
EIO provides education and training from cultivating respectful, inclusive spaces and communities to
understanding unconscious/implicit bias and its operation within in campus environments. UBC Policy 3
prohibits discrimination and harassment on the basis of BC’s Human Rights Code. If you require assistance
related to an issue of equity, educational programs, discrimination or harassment please contact the EIO.

UNC 216 250.807.9291

email:[email protected]
Web: www.equity.ok.ubc.ca

Health & Wellness

At UBC Okanagan health services to students are provided by Health and Wellness. Nurses, physicians
and counsellors provide health care and counselling related to physical health, emotional/mental health
and sexual/reproductive health concerns. As well, health promotion, education and research activities are
provided to the campus community. If you require assistance with your health, please contact Health and
Wellness for more information or to book an appointment.
UNC 337 250.807.9270
email:[email protected]
Web: www.students.ok.ubc.ca/health-wellness

SAFEWALK
Don't want to walk alone at night? Not too sure how to get somewhere on campus? Call Safewalk at
250-807-8076.
For more information, see: www.security.ok.ubc.ca

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