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OOSAD Assignment 3

The document discusses how e-commerce has positively influenced business growth. It provides several key ways that e-commerce has benefited businesses, including expanding their global market reach, increasing customer convenience and accessibility, and facilitating cost savings. However, it also notes some potential gaps in how e-commerce can impact businesses, such as issues relating to digital divide, ethical concerns, lack of personal interaction, customer trust, and competition/pricing challenges. Overall, the document evaluates how e-commerce has revolutionized business operations and engagement with customers, generally having a positive impact on growth, but that there are also challenges to consider.
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100% found this document useful (1 vote)
73 views6 pages

OOSAD Assignment 3

The document discusses how e-commerce has positively influenced business growth. It provides several key ways that e-commerce has benefited businesses, including expanding their global market reach, increasing customer convenience and accessibility, and facilitating cost savings. However, it also notes some potential gaps in how e-commerce can impact businesses, such as issues relating to digital divide, ethical concerns, lack of personal interaction, customer trust, and competition/pricing challenges. Overall, the document evaluates how e-commerce has revolutionized business operations and engagement with customers, generally having a positive impact on growth, but that there are also challenges to consider.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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OBJECT ORIENTED SYSTEMS ANALYSIS AND DESIGN

H7DV 04
H7DV 04/AS/03

Vimeth Sandisa Deshapriya


200531902888
Colombo
Question
1.“Ecommerce has positively influenced business growth” write the literature
review.

INTRODUCTION:
• Electronic Commerce or e-commerce has received much attention from various places
such as governments, business and regional organizations or institutions. Ecommerce is
act as a buying and selling of goods and services all over the internet, has emerged as as
game player for business All over the world. Due to various factors Ecommerce
applications get famous than other applications all over the world. These are some
converting factors. The first one is due to technological advancement and increasing
internet penetration. The second fact is affordability of personal computers has
increased their computer capability. The third fact is due to the affordability of personal
computers they make wide use of standard in software applications development. In
the modern era companies cannot afford their businesses afford to ignore the impact of
ecommerce on their growth prospects. Due to the thrive of world day by day businesses
tap into global markets to providing a platform for small businesses to thrive,
ecommerce has become an essential tool for driving business growth.

Main Body:
• Electronic Commerce or e-commerce has evolved day by day. As a result, ecommerce
has revolutionized the way business operates in the modern way in this stage. With the
advancement of technology in this era and the widely spreading use of the internet,
ecommerce has been more popular than others and it influenced the business growth
of in various ways.
• There are many types of e-commerce, the varieties include such as Business-to-
Business(B2B), Business-to-Customer(B2C), Customer-to-Customer(C2C), Consumer-to-
Business(C2B), Business-to-Administration(B2A) and Consumer-to-Administration(C2A)
are various types of ecommerce varieties.
• Ecommerce promises various things to clients such as speed and variety of prices
comparison, and much more to clients. In every time the client needs to make a
purchase. As an example, Amazon, Alibaba, Daraz, eBay are some e-commerce
applications such applications we can buy and sell applications suit for clients.
Due to the success of those companies’ customers have embraced online shopping
compared to beyond the traditional brick and mortar shopping. Due to the popularity of
those ecommerce applications the number of electronic transactions has grown rapidly.
• Furthermore, e-commerce has greatly enhanced the efficiency and of transactions
speed. The traditional model where the customers physically visit stores and spend time
in queues is traditional model but, in this era, due to the e-commerce provides easy for
clients and sellers and save time as much as possible. Customers can buy or purchase a
product without need to wait. For 24 hours of opening stores, it has resulted in improve
customer satisfaction and increased sales of businesses. In additionally As the
technological development ecommerce has streamlined the payment process and order
tracking processes very well as reducing the need of manual working of paper works
and making the payment transactions processes more efficient.
• In addition, e-commerce has attached to the business field to growth of business field in
various ways such as global reach and market expansion, increase sales and revenue,
Cost efficiency and operational improvements, Enhance customer relationships,
Innovation, and competitive advantage.
• Moreover, e-commerce has reduced the cost of business, increasing profitability of
business. Traditional retail models involve significant expenses, such as rent, staff
wages, and inventory management. According to the E-commerce eliminates many of
these costs, as businesses.
• In conclusion, E-commerce applications and it positively influenced businesses in
modern era very well. It has the ability to expand market rate to high level, enhance
transaction efficiency, gather customer insights and reduce unnecessary operating
costs, E-commerce became an essential tool for every on in business field and every
fields. According to the technological evolve e-commerce plays a significant role I
business field in world wide.
Description of Publications.
The publication explores the positive impact of E-commerce on the growth of business. E-
commerce has significantly impact the world of publications, transforming the way people
when buying and selling items in e-commerce applications. Here are some ways of e-
commerce used in publications such as, Online Bookstore and Marketplace, Digital
Publishing and Distribution, Print-on-Demand Service, Author Website and Blogs, Content
Marketplaces, Merchandising and branded goods, Cross-Promotions and Bundles, Licensing
and Rights Sales and Educational and Professional Publications are some ways of e-
commerce used in publications.

A Summary of main points.


E-commerce has positively influenced points for business growth in several countries in
several ways. The first point is the reach of business by breaking down geographical barriers.
In online stores, businesses can cater to a global audience, leading to increased customer
base and revenue potential.
Secondly, e-commerce has customer convenience and accessibility. Customer can shopping
anywhere at anytime very easily due to facilitating of e-commerce due to that the customer
has higher satisfaction.
In addition, e-commerce has facilitated cost savings for businesses field. Actually, it is more
valuable than other points. Due to the cost saving lost of money can save by our hand. For
money saving there are lots of facilities that have such as facilities savings by using online
methods. As save those expenses most of clients and sellers can get more profit and can
save money than other days.
Overall, e-commerce has had positive impact on business growth such as, Global market
reach, reduced overhead costs,24/7 Availability, Expand Customer Base, Cost Effective
Marketing, Quick Marketing are some of them. Due to the empowers business adapt to the
digital age with connect with customers globally and it operate more efficiently.

An evaluation of its contribution to the tropic.


Ecommerce, or electronic commerce, has undoubtedly had a significant positive influence
on business growth across various industries. Here are some key positive aspects of
ecommerce for business growth:
1. Global Market Reach: E-commerce allows business to reach a global audience without
the need for physical stores in various locations.
2. 24/7 Services: Online stores are accessible around the clock within 24 hours.
3. Direct Customer Interaction: E-commerce platforms enable direct interaction between
seller and customer through reviews, Feedback forms and chats.
4. Reduce geographical limitations: E-commerce enables business in rural or less populated
areas without need a physical presence in urban centers.

Potential gaps in the research.


While comparing e-commerce has positively influenced for business growth in the
business field and not only that there are also potential gaps and challenges that affect
e-commerce when using it to business. Here are some potential gaps:

1.Digital Divide: As a case there are not all regions have equal access of internet and digital
device facilities, there for it occur digital divide between customer and sellers
2.Ethical Concerns: E-commerce businesses mainly face various ethical issues related to data
privacy and environmental sustainability.
3.Lack of personal interaction: when e-commerce lacks personal touch and personal
interaction in the physical stores because customers have more interaction via online.
4.Customer Trust: Building trust via online. Customers can be challenged due to concern
about privacy, security, and authenticity of products.
5.Competition and Pricing: The case of pricing rate can be high or low and they can show
competition in prices

Conclusion
In conclusion, the impact of e-commerce on business growth has positively and negatively
impacts when revolutionizing the way companies operate, engage with customers, and
reach their target audience, opening opportunities and diving growth on a global scale. The
ability to sell products via online platforms has expanded market reach place higher and
higher. According to the e-commerce has reduced the extra costs, efficiency and reduce
tiredness to find product. Overall, e-commerce acts as the main thing of business growth.
There for due to the digitalization era e-commerce will go ahead and ahead increasingly in
digital world.
References:
(Anvari and Norouzi, 2016)Alabi, O.F. and David, A.A. (2023) ‘Framework for
Detection of Fraud at Point of Sale on Electronic Commerce sites using Logistic
Regression’, EAI Endorsed Transactions on Scalable Information Systems, 10(2),
pp. 1–8. Available at: https://doi.org/10.4108/eetsis.v10i2.1596.
Anvari, R.D. and Norouzi, D. (2016) ‘The Impact of E-commerce and R&D on
Economic Development in Some Selected Countries’, Procedia - Social and
Behavioral Sciences, 229, pp. 354–362. Available at:
https://doi.org/10.1016/j.sbspro.2016.07.146.
Lestari, S.D., Muhdaliha, E. and Putra, A.H.P.K. (2020) ‘E-commerce
performance based on knowledge management and organizational
innovativeness’, Journal of Distribution Science, 18(2), pp. 49–58. Available at:
https://doi.org/10.15722/jds.18.2.20202.49.
Md Johar, M.G. and Ahmad Awalluddin, J.A. (2011) ‘The Role of Technology
Acceptance Model in Explaining Effect on E-Commerce Application System’,
International Journal of Managing Information Technology, 3(3), pp. 1–14.
Available at: https://doi.org/10.5121/ijmit.2011.3301.
(Md Johar and Ahmad Awalluddin, 2011; Lestari, Muhdaliha and Putra, 2020;
Alabi and David, 2023)

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