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    CAPA Escort (08.08.2023)

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    HOD QUALITY
    This document summarizes a quality issue found during a metlab inspection at Escort where hardness and carburizing were found on threads of shaft counter transmission parts, which did not meet the soft material requirement. An investigation was conducted by a cross functional team using the 5Why analysis to determine the root cause. It was found that the protecting paste layer used during heat treatment was not effectively covering the threads, leading to carburizing. Corrective actions taken included changing to a more effective paste, training operators on proper pasting, and clarifying inspection requirements with sketches in process documentation to ensure all thread areas are checked going forward.

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    CAPA Escort (08.08.2023)

    Uploaded by

    HOD QUALITY
    803 views1 page
    This document summarizes a quality issue found during a metlab inspection at Escort where hardness and carburizing were found on threads of shaft counter transmission parts, which did not meet the soft material requirement. An investigation was conducted by a cross functional team using the 5Why analysis to determine the root cause. It was found that the protecting paste layer used during heat treatment was not effectively covering the threads, leading to carburizing. Corrective actions taken included changing to a more effective paste, training operators on proper pasting, and clarifying inspection requirements with sketches in process documentation to ensure all thread areas are checked going forward.

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    This document summarizes a quality issue found during a metlab inspection at Escort where hardness and carburizing were found on threads of shaft counter transmission parts, which did not meet the soft material requirement. An investigation was conducted by a cross functional team using the 5Why analysis to determine the root cause. It was found that the protecting paste layer used during heat treatment was not effectively covering the threads, leading to carburizing. Corrective actions taken included changing to a more effective paste, training operators on proper pasting, and clarifying inspection requirements with sketches in process documentation to ensure all thread areas are checked going forward.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    803 views1 page

    CAPA Escort (08.08.2023)

    Uploaded by

    HOD QUALITY
    This document summarizes a quality issue found during a metlab inspection at Escort where hardness and carburizing were found on threads of shaft counter transmission parts, which did not meet the soft material requirement. An investigation was conducted by a cross functional team using the 5Why analysis to determine the root cause. It was found that the protecting paste layer used during heat treatment was not effectively covering the threads, leading to carburizing. Corrective actions taken included changing to a more effective paste, training operators on proper pasting, and clarifying inspection requirements with sketches in process documentation to ensure all thread areas are checked going forward.

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    © All Rights Reserved
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    Section : Heat Treatment Quality Problem Analysis Sheet (G8D / 5W1H / Problem Solving / QC Story Approach)

    Initial Information Observation & Cross Functional Team

    Quality Issue Internal - Problem Date : 03.08.2023 4M category (Please tick the applicable)
    (Tick Applicable) External - Customer : Escort Kubota Man Machine Method Measurement Material
    Part Description ShaftCounter Transmission D 7700 / 30110
    CAPA sr. no. - Defect Description : During metlab inspection at Escort Issue Repeated ? (Yes) (No) Remarks (If Yes) :
    end, Hardness & carburising found on threads against (Tick Applicable)
    soft requirement
    CFT for problem analysis & actions CFT Members Name Sign.
    Non conforming Process & M/c no. Rejection Qty. Satish Verma
    Heat treatment (Carburising) 2 Krishan Kumar
    Concerned process owners from Prod.,
    Immediate action for suspected material (WIP) QA, Tool room, Maintenance & Process Ranjeet Singh
    Engg.
    Suspected Qty . - 100 Nos. Checked Qty. - Sanjib Sahu
    OK Qty. - NG Qty. - Jairam
    Immediate corrective action on process / machine : Sample checked for the 01 part from available 20 parts which also found hard, Mat. hold till next Decision
    Why-Why Analysis till root cause confirmation
    Occurrence Stage Escape / Outflow stage (If applicable)
    W1 - Threads become carburised / harened stage during lab measurement W1 - Threads found carburised / harened stage during lab measurement at EKL
    W2 - Threads also become hard during the heat tretment / carburising W2 - Hardened threads / NG material not dtected at himtechnoforge metlab.
    W3 - During the HT process, threads protection pasting layer seems not effective W3 - After HT, during the lab check (01/120) thresds area not checked properly
    W4 - During the simulation trial with same paste, alike NG pattern also observed W4 - Only groove area (near face) checked instead of all thresds profile & area
    W5 - Root cause relates to the particular batch of pasting layer & to be analysed W5 - No specific WI & clarification for threads profile check other than groove
    Actions Res. Target Date
    Permanent Alarm raised for the concern occurred at EKL end awareness shared about the NG batch of paste Ranjeet Singh 07.08.2023
    Corrective Actions
    (Occurrence) Protecting paste of different 2 sources simulated and change implemented with the best effective Ranjeet Singh 07.08.2023
    Concerned pasting operators also trained for the effectively pasting the whole threads till groove Sandeep Kumar 07.08.2023
    Actions Res. Target Date
    Permanent
    Corrective Actions Process sheet / Control plan amended by giving more claification (sketch) for threads inspection Sandeep Kumar 07.08.2023
    (Detection)
    Same kind of clarification also given to the other similar thread inspection requirement Sandeep Kumar 07.08.2023
    Standarization : Quality Flash, One point lesson, Control plan & WI for Pasting & Inspection Closure Status (Y/N) Awaited
    Horizantal Deployment : Counter shaft transmission of all similar models like 7700, 30110,
    7200 including new models Effectiv. monitoring remarks : Simulation trials done & found OK

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