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    Afrine Mohamed Ismail

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    afrine
    Afrine Mohamed Ismail is a highly skilled French language specialist seeking to contribute her expertise to a dynamic team. She has experience providing customer service, conducting online tutoring, and moderating content in French. She is committed to delivering exceptional language solutions to drive customer satisfaction and business growth.

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    Afrine Mohamed Ismail

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    afrine
    19 views1 page
    Afrine Mohamed Ismail is a highly skilled French language specialist seeking to contribute her expertise to a dynamic team. She has experience providing customer service, conducting online tutoring, and moderating content in French. She is committed to delivering exceptional language solutions to drive customer satisfaction and business growth.

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    Afrine Mohamed Ismail is a highly skilled French language specialist seeking to contribute her expertise to a dynamic team. She has experience providing customer service, conducting online tutoring, and moderating content in French. She is committed to delivering exceptional language solutions to drive customer satisfaction and business growth.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    19 views1 page

    Afrine Mohamed Ismail

    Uploaded by

    afrine
    Afrine Mohamed Ismail is a highly skilled French language specialist seeking to contribute her expertise to a dynamic team. She has experience providing customer service, conducting online tutoring, and moderating content in French. She is committed to delivering exceptional language solutions to drive customer satisfaction and business growth.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Afrine Mohamed Ismail

    French Language Specialist


    Dedicated and highly skilled French language specialist with a strong passion for
    linguistics and culture. Proficient in French language communication, translation, and
    cultural nuances. Seeking to contribute my expertise to a dynamic team and facilitate
    effective cross-cultural communication. I am committed to delivering exceptional
    language solutions to drive customer satisfaction and contribute to business growth.

    Contact Experience
    Phone
    May 2021 - Jan 2022
    +91 9384459286 HCL Technologies l Chennai., India
    https://www.linkedin.com/in/afrine-mohamed-
    ismail-0a6119211/
    Senior Customer Service Representative - French
    Provided excellent customer support to French-speaking clients, addressing inquiries,
    resolving issues, and ensuring high levels of customer satisfaction.
    Email
    Collaborated with cross-functional teams to streamline processes and improve
    [email protected] customer service efficiency.
    Assisted in training new team members, sharing language-specific insights and
    customer interaction best practices.
    Address
    Promoted products to French-speaking markets, successfully meeting and exceeding
    No, 18/A Rajah Singh Street, 1st Floor, sales targets.
    Pondicherry - 605001
    May 2021 - Jan 2022
    Innodata Inc l Noida., Uttar Pradesh, India
    Education

    Content Moderator and Data Annotator


    Moderated user-generated content in French, ensuring compliance with platform


    2021 - 2023 guidelines and maintaining a safe online environment.
    M.A. French Annotated and labeled data to improve machine learning algorithms, enhancing the
    accuracy of automated systems.
    Pondicherry University, Pondicherry
    Collaborated with the technical team to provide linguistic insights for refining
    moderation processes.
    2018-2021

    B.A. French Dec 2020 - April 2021


    Bharathidasan Government College for Tutor Here l Queensland., Australia
    Women, Pondicherry Online French Tutor - Internship
    Conducted one-on-one and group online tutoring sessions to students of varying

    Certifications proficiency levels.


    Created personalized lesson plans and materials to meet the individual needs and
    learning styles of each student.
    2019-2020 Improved students' conversational skills, grammar, vocabulary, and pronunciation
    through engaging activities and exercises.
    DELF B1
    Alliance Française de Pondichèry
    Expertise

    Language Fluent in French and English, both written and spoken.

    Proficient in translation, interpretation, and transcription.


    French - Full Professional Proficiency.
    Familiarity with translation tools and software.
    English - Fluent.
    Attention to detail and ability to work under tight deadlines.
    Tamil - Mother tongue.
    Content moderation and data annotation proficiency

    Attention to detail and strong organizational skills.

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