Research Example
Research Example
Research Example
Butuan City
PROCEDURE IN
A Marketing Research
By
AZURA, JERRYAN
SECOYA, MISCHEL
2023
CHAPTER 1
INTRODUCTION
ACLC College of Butuan, like any other educational institution, relies on an enrollment
system to manage the admission process of students. The enrollment process involves various
in the Caraga region that provides quality education to its students. The college has a well-
established enrollment system, but there is still a need to evaluate the system's effectiveness
and identify areas for improvement. According to Islam, Beer and Slack (2015), "It may
enhance the quality of teaching and learning, report the need for higher institutions for
maintaining competitive advantage, and access to education and training in this globalizing
This assessment includes examining the effectiveness of the system in managing student
records, ensuring accuracy of data, providing timely updates to students, and facilitating
communication between students and faculty. It also involves evaluating the system's
enrollment system process and procedures at ACLC College of Butuan and implementing
necessary changes to ensure a seamless enrollment experience for both students and faculty.
The assessment can also help the college remain competitive in attracting and retaining
students, as a streamlined enrollment process is a key factor in student satisfaction and
success.
Faculty members play a critical role in the enrollment process as they are responsible for
preparing and offering courses, advising students on their academic plans, and providing
academic support. Staff members, on the other hand, are responsible for managing the
Students, on the other hand, are the primary beneficiaries of the enrollment process.
They are the ones who register for classes, apply for financial aid, and complete other
enrollment-related activities. As such, their satisfaction with the enrollment process is crucial
By including faculty, staff, and students as respondents in the study, the researchers can
and staff members can provide insights into the administrative and academic aspects of the
enrollment process, while the students can provide feedback on their experience as the end-
There are some concerns and feedback why researchers conduct this study.
1. Enrolment system needs improvement- The term ACLC College of Butuan refers to
the lack of advancement or growth in the college's enrollment policies and practices,
which may lead to inconsistencies, inefficiencies, and disgruntled students. This may
college.
2. Lengthy grade-review processes - The ACLC College of Butuan's usage of manual
processing and publishing student grades. Students may become frustrated and
anxious as a result of this, and it may also compromise the validity and objectivity of
3. Duration of the delay - Students may have experienced long waiting times during the
enrollment process, particularly during peak periods such as the start of the semester.
4. Not specifying the waiting time of each process - The ACLC institution of Butuan
refers to a problem in the enrolling process and procedure where the institution does
not expressly state the anticipated waiting time for each phase of the process.
Students may become frustrated and dissatisfied with the registration process as a
5. Failure to push grades into the system, which results in manual reflecting of grades in
the evaluation sheet, refers to a problem with the electronic grading system when
grades are not correctly updated and reflected in the system, requiring the
requirement for manual entry of grades on evaluation sheets. These elements might
lead to erroneous and inconsistent grading, as well as a delay in the release of the
students' grades.
Butuan where there are an insufficient number of personnel available to handle the
tasks involved in the process. This can result in longer waiting times, slower
processing of documents, and an overall delay in the enrollment process. This can
negatively impact the quality of service provided by the college and may lead to
procedure in ACLC College of Butuan, the institution can identify the specific reasons and
problems affecting their enrollment process and develop strategies to address them. The study
can provide insights into the effectiveness and efficiency of the enrollment system, identify
areas for improvement, and help the institution enhance the student experience and improve
student retention.
The study focuses on assessing the enrollment system process and procedure at ACLC
College of Butuan with the goal of identifying areas for improvement and formulating
suggestions to improve the system's effectiveness and efficiency, organize the flow of
transactions, and reduce the time and effort required of the students during enrollment.
Through surveys and interviews, data from faculty, staff, and students are gathered, and the
results are then analyzed to come to conclusions and offer actionable advice.
the gateway for students to pursue higher education and as such, it is essential for institutions
to have an efficient and effective enrollment system process and procedure. Dennis (1998)
defines enrollment management as forecasting trends that will affect higher education and
utilizing research to plan for the future. The aim of this review of related literature is to
enrollment system processes and procedures. The review will also examine the findings and
results of related literature in assessing the enrollment system process and procedure in
academic institutions.
The evolution of technology has transformed various systems and processes, including
the enrollment system in higher education institutions. Before the advent of technology, the
enrollment process was entirely manual, which resulted in time-consuming processes and
errors. Over the years, educational institutions worldwide have implemented technology in
their enrollment processes to make it more efficient and effective. An enrollment system must
be a good computer generated process, this said is to manage a time for the avoidance of a
workload so that the accurate information that the school needs and it benefits only a student
The enrollment system is a vital component of higher education institutions that manages
student enrollment, registration, and grading. It includes various processes, such as admission
effective enrollment system ensures that these processes run efficiently, improving the overall
experience for both students and faculty. In a study to Matthew Townsly, “The
coordination and teamwork among various campus constituencies.” The study also
An efficient and effective enrollment system process and procedure is essential for the
success of any academic institution. A streamlined process ensures that students can enroll
quickly and easily, leading to higher satisfaction rates and ultimately, retention. It also
ensures that the institution can efficiently manage the registration process, reducing
Enrollment System is good example of a computer generated process. This can lessen the
workload and provides accurate information needed by the school. As a result, it will benefit
The use of enrollment systems has become increasingly widespread across different
manage different aspects of the enrollment process, such as Registrar Office (Evaluation of
Grades), Admissions Office, Subject Advising, Cashier, Subject Loading, Accounting and
Registrar (Enrollment Verification). They also play a crucial role in managing student
Hossler and Bean (1990) define enrollment management as “efforts to influence the
characteristics and the size of enrolled student bodies by directing the activities of the offices
According to Ian Sleight, Enrollment system is the must have system in a school. When a
student is enrolling for a specific course the school requires all the necessary information of
the enrollees. When the school retrieves the important information from the student, the
encoder now should input the detail of the student in the enrollment system.
process designed to help achieve and maintain optimum enrollment (recruitment, retention,
and enrollees rate). It is an institution wide process that permeates virtually every aspect of
the school functioned and culture. (Daniel John Hossier, System Structure etc. pg. 41, 2011)
In a study by Joshua Jamora, Enrollment System is used for student information records.
A well – built Enrollment System can be useful to reduce the load of the people that normally
has to do all the manual work. A well enrollment system built for a faster process
do all manual work like in the enrollment process. A well enrollment system is built for a
faster process for enrollment process. Enrollment system enhances the school of Colegio de
1. Assess the enrollment system process and procedure in ACLC College of Butuan in
terms of:
1.6 ACCOUNTING
To assess the enrollment system process and procedure in ACLC College of Butuan,
enhance the efficiency and effectiveness of the system and to organized flow of
transactions and minimize the time and effort of the students during enrollment.
and procedure.
Through this conceptual framework, the study aims to assess the enrollment system
process and procedure at ACLC College of butuan and identify areas for improvement in the
system. The study will focus on the interaction between Process and procedure in the system
and examine the variables that influence the effectiveness and efficiency of the enrollment
system
REGISTRAR OFFICE
(EVALUATION OF GRADES)
ADMISSIONS OFFICE
SUBJECT ADVISING
SUBJECT LOADING
ACCOUNTING
REGISTAR (ENROLLMENT
VERIFICATION
Assessing the different areas of the study, including the Registrar Office (Evaluation
of Grades), Admissions Office, Subject Advising, Cashier, Subject Loading, Accounting, and
1. Identify Areas of Improvement: Assessing each area of the study can help to identify
identifying the areas that need improvement, the school can implement changes to
improve the quality of service, streamline processes, and enhance the student
experience.
2. Improve the Quality of Service: Through assessing the different areas of the study, the
school can identify the strengths and weaknesses of the enrollment system process
and procedure. This can help the school to provide better quality services to students
by addressing areas that need improvement and refining those that are already
performing well.
3. Enhance Student Experience: By assessing each area of the study, the school can
improve the student experience. This can include enhancing the admission process,
providing better academic advising, making it easier for students to load and enroll in
4. Ensure Accuracy: Assessing the different areas of the study can help to ensure the
accuracy of data and records. This can include verifying the accuracy of grades,
ensuring the accuracy of accounting records, and verifying the accuracy of enrollment
records.
5. Facilitate Decision-Making: Assessing the different areas of the study can provide
delivery.
Overall, assessing the different areas of the study is critical to improving the quality of
service, enhancing the student experience, ensuring accuracy, and efficient enrollment system
process and procedure that meets the needs of students and other stakeholders.
Scope:
The study will focus on the assessment of the enrollment system process and
The study will examine the entire enrollment process, including Registrar Office
Loading, Accounting and Registrar (Enrollment Verification), and will aim to identify
The study will use descriptive research methods to collect data from students, staff,
and faculty members, as well as from the college's records and documentation.
Limitation:
The study will be limited to ACLC College of Butuan and may not be generalizable to
The study will rely on self-reported data from students, staff, and faculty members,
The study may face challenges in accessing certain data or information due to privacy
or confidentiality concerns.
The study may be limited by the timeframe and resources available for data collection
and analysis. It is important to consider the scope and limitations of a study in order to
ensure that the research is feasible, focused, and relevant. By acknowledging the
limitations upfront, the researcher can anticipate potential challenges and develop
strategies to address them. This can help to ensure the quality and validity of the
research findings.
1.7 Significance of the Study
1. The significance of studying the enrollment system process and procedure in ACLC
recommendations to improve the system. This study can benefit the stakeholders in
various ways:
current shortcomings and take corrective measures to make the process more efficient and effective.
This can reduce the waiting time for students, avoid overcrowding, and improve the accuracy of the
records.
costs associated with the process, such as paperwork manual data entry, and staffing.
This can help the college to save resources which can be utilized for other purposes,
4. Better data management: A reliable and efficient enrollment system can improve the accuracy
and security of the data collected during the process. This can help the college to make
provide the college administration with a better understanding of the students' needs and
expectations. This can help them to make informed decisions about the allocation of
Enrollment system - The process and procedure by which students apply for admission and
academic records, including the assessment of grades. The evaluation of grades involves
reviewing and assigning grades to student work, determining standing, and ensuring
Admission - The process of reviewing and accepting students' applications to attend ACLC
Subject advising - The process of providing and support to students in selecting appropriate
Cashier - Is responsible of receiving and managing student tuition and fee payments. They
maintain financial records, issues receipts, and reconcile transactions to ensure the accuracy
and completeness of financial records. The Cashier also provides customer service to student
Subject Loading - Refers to the process of assigning academic subject to student bases on
their course requirements and academic standing. This involves reviewing course catalogs,
degree requirements and academic transcripts to ensure that students are enrolled in the
Efficiency - The degree to which the enrollment system process and procedure at ACLC
College of Butuan is able to accomplish tasks quickly and effectively, while minimizing
College of Butuan achieves its intended goals, such as providing a positive enrollment
Student experience - The overall experience of a student during the enrollment process,
including factors such as ease of navigation, clarity of communication, and level of support.
Staff and faculty - The employees of ACLC College of Butuan who are involved in the
enrollment process, including admissions staff, faculty advisors, and administrative support
personnel.
ACLC College of Butuan - This is the institution where the proponents gather questions and
datasets.
CHAPTER 2
RESEARCH METHODOLOGY
Introduction
This chapter discusses the research method used in this study. The researchers explain
and organize the necessary data and information to address the research objectives and
questions: collect, present, and analyze. This section describes the process used to organize
the data and identifies analyses conceived to aid the researchers in answering the raised
research question.
Methods of Research
The researchers use the descriptive-qualitative method of research to assess the enrollment
system process and procedures at ACLC College of Butuan. The researchers use qualitative
surveys to gather data and will interpret the information collected from the respondents. The
method is use to describe and explain the enrollment system process and procedure at ACLC
College
Research Locale
Figurer 1: Vicinity Map of ACLC College of Butuan.
This Study will be conducting at the ACLC College of Butuan that is located at 999
J.C Aquino Avenue, Butuan City, Agusan Del Norte. This school is an educational institution
located in Butuan City, Philippines. It is part of the ACLC College network, which offers a
variety of academic programs and courses in fields such as information technology, business
Description of Respondents
The Respondents of the study are (644) ACLC College of Butuan Faculty, Staff, and
students. Faculty and Staff is composed of 21 Employee. Student are divided into 4 courses.
Table 1. The total number of Population of Faculty, Staff, and students in ACLC
college of Butuan.
Year IT CS MM FM TOTAL
Level
I 107 29 58 52 246
ll 76 9 33 33 151
lll 33 10 18 21 82
lV 41 10 41 52 144
TOTA
257 58 150 158 623
L
Faculty
and
21
Staff
Total
dents
The table shows the number of students enrolled in the said programs. The first-year
level has (246). The second-year level has (151) students. The third-year level has (82)
Students. The Fourth-year level has (144) students. A total of 644 students and the total
I 42 11 23 21 97
ll 30 3 13 13 59
lll 13 4 10 8 35
lV 16 4 16 20 56
The table shows the number of students at 5% margin of error by using stratified
random sampling; there are 255 students who will respond to the survey. but the researchers
need only 100 Respondent out of 255 total of Respondents students. The first-year level has
13 students. The second-year level has 57 students. The third-year level has 20 students. The
All the Faculty, staff and students in ACLC College of Butuan that have four
specializations and are enrolled this SY 2022-2023, 2nd Semester. These are the Bachelor of
The stratified random sampling is what the respondents obtain by dividing the
survey. The researchers use stratified random sampling to assess the enrollment system
n= ____N_____
1+Ne2
Where:
n= number of samples
e= margin error
Computation:
n= ____N_____
1+Ne2
= (107)_ ___
(1 + 644 * 0.5²)
n= 42
The researchers have also using the Lickert’s Scale Method as the standard method.
The researchers have using weighted mean in order to know the degree of importance of each
answer in the survey questionnaire and to measure the average of the overall results of the
responses of the students, Faculty, and staff. This verifies the satisfaction of the
questionnaire.
x = 5 * fi + 4 * fi + 3 * fi + 2 * fi + 1 *fi
N
A= Agree
U= Uncertain
D= Disagree
In gathering the data needing for the study, the researchers made a letter of consent to
conduct the survey, sign and approve by the Dean of the Business Education Department.
After the approval, the researchers ask permission to conduct a survey. The questionnaire had
been distribute to the respondent. After the distribution of the questionnaire, the researchers
Data Analysis
This data analysis focuses on examining the enrollment process and procedures in
covers the Registrar's Office for evaluation, Admission Office, subject advising, Cashier,
recommendations to enhance the efficiency and effectiveness of the system and to organized
flow of transactions and minimize the time and effort of the students during enrollment. The
number of responses providing by the students and how frequently they adhere to the norms
will be counted by the researchers using the Likert’s Scale Method. Mean. The average or
most frequent value among a group of numbers is called the mean. The mean will be used by
Research Instrument
The research will be collecting primary data using questionnaires. The questionnaire
consists of a 5-point scale ranging from strongly agree to strongly disagree. The survey’s
primary purpose was to determine the Enrollment System Process and Procedure in ACLC
College of Butuan.
CHAPTER lll
ACLC College in Butuan. The assessment was conducted through surveys administered to
first-year, second-year, third-year, and fourth-year students, as well as the faculty and staff
members of the college. The overall weighted mean scores were computed for each group,
and the interpretation of the scores was categorized as "Agree." The results of the assessment
provide valuable insights into the strengths and areas for improvement of the enrollment
system.
The highest result of the survey was obtained from the responses of the first-year
respondents, with an overall weighted mean equivalent of 4.42. This indicates that the first-
year students generally agreed with the enrollment system process and procedure in ACLC
College in Butuan. The high score suggests that the enrollment system is effective in meeting
the needs and expectations of the first-year students. This positive feedback from the students
reflects well on the college's efforts to ensure a smooth and efficient enrollment process for
incoming students.
On the other hand, the lowest result of the survey was obtained from the responses of
the third-year respondents, with an overall weighted mean equivalent of 3.66. While this
score still falls within the "Agree" interpretation category, it suggests that there may be some
areas for improvement in the enrollment system for the third-year students. The feedback
from the third-year students can help identify specific areas that need attention, such as
streamlining the enrollment process, addressing any difficulties or challenges faced by the
Table 1 presents the responses of the first-year respondents, who reported the highest
overall weighted mean equivalent. Their positive feedback indicates that the enrollment
system in ACLC College is meeting their expectations. This group's satisfaction with the
process and procedure reflects the effectiveness of the college's efforts in providing a
overall weighted mean equivalent of 3.70. Although slightly lower than the first-year
respondents, this score still falls within the "Agree" category, indicating that the second-year
students generally have a positive perception of the enrollment system. Their feedback may
offer valuable insights into areas where enhancements can be made to further improve the
Table 3 shows the responses of the third-year respondents, who reported the lowest
overall weighted mean equivalent of 3.66. This score suggests the need for closer attention to
the specific concerns and experiences of third-year students during the enrollment process.
Their feedback should be carefully analyzed to identify areas for improvement and ensure a
overall weighted mean equivalent of 3.77. While their score is slightly higher than that of the
third-year students, it still falls within the "Agree" category. The feedback from the fourth-
year students can provide additional insights into the enrollment system's strengths and
weaknesses, which can guide further improvements to enhance the overall experience.
Lastly, Table 5 represents the responses of the faculty and staff members, who
reported an overall weighted mean of 3.90. Their positive feedback indicates that the
However, their input should not be overlooked, as they play a crucial role in implementing
and managing the enrollment process. Their suggestions and concerns should be considered
Statement SA A U D SD X Interpretation
accessible to students.
Statement SA A U D SD X Interpretation
accessible to students.
Statement SA A U D SD X Interpretation
Statement SA A U D SD X Interpretation
accessible to students.
accessible to students.
Statement SA A U D SD X Interpretation
accessible to students.
Summary
Based on the study conducted by the researchers and when the data was obtained from
the respondents, the researchers found out that the Development of enrollment system in
ACLC College of Butuan will impose the interactive material for the students and staff. This
study proves that the computerized enrollment system process and procedures is necessary, it
will greatly help the school in adding, deletion, and updating of all student records and the
enrollment process. It speeds up data processing can make accurate and organize the report
easysssssssss to understand. This system can easy provide results as compared to manual
registration.
Descriptive method research was used and sampling with proportional allocation was
used for respondents. There are one hundred (100) respondents who correspond for this
study, the Administration staff and the Students are based on the findings, analysis, and
interpretation of the results of the study. The respondents have a positive approach in
Conclusion
After the study was conducted and with the response obtained among the respondents,
researchers concluded that the development of the Enrollment system will be very helpful
Recommendation
After the study was conducted, the researchers strongly recommended the following:
2. Design a platform with a clean and user-friendly interface that is easy to navigate.
Consider using modern web design principles to enhance the user experience.
Reference