This document provides information about an international student health insurance plan managed by ISO. It includes instructions on finding in-network doctors using the First Health and MultiPlan provider networks, filing claims with SISCO Benefits, checking claim status online, and obtaining discounts at the pharmacy by presenting an insurance ID card. Students are advised to first seek care at their school's health center, if available, and to coordinate care for the best health outcomes.
This document provides information about an international student health insurance plan managed by ISO. It includes instructions on finding in-network doctors using the First Health and MultiPlan provider networks, filing claims with SISCO Benefits, checking claim status online, and obtaining discounts at the pharmacy by presenting an insurance ID card. Students are advised to first seek care at their school's health center, if available, and to coordinate care for the best health outcomes.
This document provides information about an international student health insurance plan managed by ISO. It includes instructions on finding in-network doctors using the First Health and MultiPlan provider networks, filing claims with SISCO Benefits, checking claim status online, and obtaining discounts at the pharmacy by presenting an insurance ID card. Students are advised to first seek care at their school's health center, if available, and to coordinate care for the best health outcomes.
This document provides information about an international student health insurance plan managed by ISO. It includes instructions on finding in-network doctors using the First Health and MultiPlan provider networks, filing claims with SISCO Benefits, checking claim status online, and obtaining discounts at the pharmacy by presenting an insurance ID card. Students are advised to first seek care at their school's health center, if available, and to coordinate care for the best health outcomes.
ISO’s customer service team is standing by to assist with questions and concerns. Getting started Present this insurance card when visiting any physician or pharmacy.
1. We recommend students to use the student health center at your school.
2. If not available, search for an in-network provider by using either provider networks. Find doctors, First Health: (800) 226-5116 MultiPlan: (888) 342-7427 clinics & hospitals www.myfirsthealth.com www.multiplan.com
3. Call the provider to schedule the appointment and indicate your plan uses the First Health and MultiPlan network.
You should ask the medical provider offices to file the claim to ISO claims department, SISCO Benefits.
How to file a claim Claim address: SISCO Benefits, PO Box 3190, Dubuque, IA 52004.
If they cannot file a claim on your behalf, you can submit the claim yourself by visiting www.isoa.org/ClaimsProcess
Check claim status To check your claim status online, please visit www.isoa.org/ClaimsProcess
Present your Insurance ID card when visiting the pharmacy to receive a discount. To file a Pharmacy prescription claim, please submit the receipt and pharmacy slip to SISCO Benefits.
Best Health, ISO Customer Service Team
ISO – For International Students, By International Students
FOR CARE COORDINATION , SEEK CARE FROM YOUR
STUDENT HEALTH CENTER , IF AVAILABLE .
Name: Find doctors, clinics and hospitals: First Health: MultiPlan: Fariz Zeynalov 800.226.5116 l www.myfirsthealth.com 888.342.7427 l www.multiplan.com Insurance ID: 289567703 Policy Number: CLAIM STATUS AND ELIGIBILITY : S I S CO Be n e f i t s : 8 3 3 . 5 7 7 . 25 8 6 Effective Date: 8/11/2023 47250153ION0511 Submit all claims to: SISCO Benefits RX BIN: 017010 Claim status and eligibility: Check Claim Status Online: PO Box 3190 RX PCN: 0519PAYR SISCO Benefits: 833.577.2586 www.isoa.org/ClaimsProcess Dubuque, IA 52004-3190 RX Group: 0795316 Pharmacy help desk: EDI Payer ID: ISOSH 800.325.1404 Travel assistance service only: NO REFERRAL REQUIRED Inside US/Canada: 866.509.7715 l International Call: 603.328.1728
POSSESSION OF THIS CARD DOES NOT GUARANTEE COVERAGE
