Assessmentof Teaching Best Practices
Assessmentof Teaching Best Practices
Post-Observation Meetings
The following suggested guidelines are taken from the Yale-NUS College Centre for Teaching
and Learning’s Peer Observation of Teaching Guidelines: A Sourcebook for the International
Liberal Arts Context.
To avoid mapping their own goals unproductively on their peers, observers need to understand their
colleague’s own teaching aims. The goal of the pre-observation conversation is for the observer to learn
the faculty member’s overarching goals for student learning, for the class(es) being observed, and the
strategies they use to achieve those objectives. We also recommend that the syllabus is shared and the
broader context of the course is made clear to the observer. Reviewing the syllabus will help the
observer situate the specific class to be observed within a broader learning trajectory. Sharing the
syllabus will also enable the observer to offer feedback on teaching effectiveness which is sensitive to
their colleague’s course design.
The pre-observation conversation is also an opportunity for the observer to learn about areas of
particular pride or concern to the faculty member, so they can be sure to concentrate, document, and if
appropriate offer suggestions in these areas.
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In clarifying expectations prior to the observation, the faculty member should explain whether they are
inviting the observer to perform a formative or summative observation. While the process is likely to be
relatively similar, the outcome is different. And while ideally a formative observation would be done with
the same care as a summative, given time constraints it is possible that observers will be more
thorough when performing a summative observation. For that reason, it is important to clarify early on
what the end result will be. A formative class visit should not retroactively be turned into a summative
letter.
This conversation should be given time and attention. It should not be held five minutes before class
when both parties will be rushed and distracted. Instead, this conversation should be scheduled a few
days to a week before the class to-be observed, giving both observer and faculty member time to
process and prepare. The observer might want to share some of their own answers to the following
questions as well to establish some trust and reciprocity during the process.
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18. What does a good day look like for you? What in your mind are the indicators or observables of the
kind of student learning you aspire to create?
28. Do you have a preference in terms of my taking notes with a computer or by hand?
29. What are our expectations of each other in terms of interacting during the observation?
It is normal to be nervous about being observed, especially if you are new to this process. Try to
pinpoint what is making you nervous and talk to your observer beforehand about those issues.
Alert your students before the classroom visit so that they will not be surprised or behave strangely.
Students, especially those giving presentations, should be assured that the observer is not assessing
them. The faculty member may want to explain in advance that these visits are a part of the faculty’s
on-going goal to learn from each other’s practices and experience each other’s teaching styles.
Following the pre-observation conversation, the observer will then visit the class on a pre-determined
date or dates that the faculty member chooses. See above under “What We Observe” for specific
guidance on what to focus on and look for during an observation.
What to Do as an Observer
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2. Describe the student experience of the class, e.g. did it start on time; what is the tone; is material
presented visually, orally, both; what seem to be the expectations and customs around
participation; use of technology, etc.
3. Pay attention to student behaviour and responses to the faculty member’s teaching, not just what
the faculty member is doing.
For formative observation, the observation itself can consist of informal data collection and distillation or
adhere to a more structured process as one would in a summative observation. For summative
observations, we strongly recommend using some type of structured note-taking approach to ensure a
thorough observation.
2. In general, the observer should avoid focusing on the content and instead look for evidence of
overall instructional experience and the quality of student learning.18 When observing a class
outside their discipline, for example, observers might learn very little but should be looking for
indicators and processes of student engagement (e.g. questions and comments, note-
taking, energy of small group discussions).
3. The observer should not ask students about the class or treat their visit as an interview or focus
group. Student feedback is collected separately through end-of-semester student evaluations.
4. Observers should avoid mapping their own teaching style and cultural expectations onto the
faculty member being observed. Instead of looking for your own teaching style, assess how well
the faculty member is achieving their own teaching goals as articulated in the pre-observation
conversation.
See below for “Observation Organisers” to further help focus and systematise observations and note
taking. These will also help structure your feedback and letter writing process after the observation.
17 If there is lab work or small group activities, the observer may want to move around the classroom to get a better vantage of what
is happening, but should do so as unobtrusively as possible.
18 Adapted from Northeastern University Center for Advanced Teaching and Learning Through Research, “Faculty Peer
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Step 3: Post-Observation Conversation
A post-observation conversation is required for summative observations and is optional but highly
encouraged for formative observations. Whether the ultimate outcome of the observation is for
formative or for summative purposes, the post-observation conversation should ideally be framed as a
collegial exchange of ideas on teaching practices, learning outcomes, and classroom management.
The post-observation conversation is an opportunity for the observer to share their thoughts, but also
for the faculty member to reflect and articulate their experience. The observer shares their
observations and collaborates with the faculty member in brainstorming or troubleshooting. The
post-observation conversation is also an opportunity for the faculty member to share their concerns
and to describe steps they will take in subsequent classes to address problem areas. While the
majority of the conversation is likely to focus on the faculty member rather than the observer’s
teaching, both parties will get more out of the experience if they treat it as a mutual exchange of
experience and ideas.
This meeting should occur within a week of the classroom visit, and ideally a day or two following the
visit. We discourage faculty from meeting immediately following the classroom observation, as both
parties should have time to process their experience and the observer should review notes and
organise feedback before sharing with the faculty member. For summative observations, the
observer then will prepare a formal letter for submission to the faculty member’s file.
For a summative observation, the faculty member may ask the observer to attend another class in the
future, so they can observe their implementation of correctives to these problem areas.
Note: Not all topics or details discussed in the post-observation conversation need to go into the
summative letter. In fact, much of the conversation may be spent brainstorming new techniques to try
in the future, while the letter will focus on what the observer saw in the specific class they visited.
1. Observer asks about faculty member’s own experience of and reflections about the class.
- Would you say this was a typical or unusual class?
- What went particularly well in your mind?
- Was there anything that you were disappointed with or wish you had done differently?
- What was it like having me in the room? Is there anything you wish I had done differently
to be less disruptive or distracting?
2. Observer shares observations of what happened during the class – format, learning
activities, flow. Share observations of student participation and indicators of student
engagement, student-teacher and student-to-student dynamics, instructional techniques used and
classroom environment. Share any perceived gaps between the faculty member’s self-perception
and your perception of their own priorities and teaching strategies.
3. Observer describes indicators of successful learning. What were the notable achievements?
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What new ideas did you take away which you may apply in your own teaching practice? The
observer should highlight areas where the faculty member appears to be achieving their learning
aims, and the successes consistent with generally good practices in undergraduate education
(see above under “What We Observe”). Observers may want to ask how faculty members
achieved particularly successful outcomes, e.g. “I noticed the student presentation was
particularly clear and easy to follow both in verbal and visual communication. Is that something you
coached them on and how?” When possible, observers should offer specific evidence or
indicators for their observations.
4. Observer describes any concerns or areas that could be improved and asks about
teaching techniques or student behaviours they found puzzling. You may want to start with
critical feedback on areas that the faculty member themselves expressed concern or uncertainty
about in the pre-observation conversation. Share observations about areas where they may not be
achieving their own learning goals, or where student learning seems to be generally
compromised. (E.g. this group was very engaged but the group on the right was not talking to each
other at all.)
5. Observer and faculty member collaborate to identify possible solutions or new techniques to
try in trouble-areas. What new approaches or techniques could they experiment with to achieve
even greater success in their teaching and student learning? Ask the faculty member to think
about how they could do things differently in the future.
3. Observer focuses exclusively on flattery and praise. Try to give the faculty member something to
consider or work on even if you think they are already excellent.
5. Observer points out weaknesses without suggesting any strategies for improvement. This will
leave the faculty member frustrated and discouraged.19
19Newman, Lori R., David H. Roberts, and Richard M. Schwartzstein, Peer Observation of Teaching Handbook (Boston: Carl J.
Shapiro Institute for Education and Research, 2012), accessed February 26, 2018, from
https://hms.harvard.edu/sites/default/files/assets/Sites/Academy/files/MedEdPortalPeer%20observation%20handbook.pdf.
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Guidance to Observers on Giving Constructive Critical Feedback
First, the more open-ended and non-judgemental your observations, the more likely the faculty member is
to integrate your feedback into their future teaching. Instead of “you should give students more
opportunities to ask questions” you could instead say “I noticed students were never explicitly invited to
ask questions. Was that an intentional choice?” Second, in conveying critical feedback, you may also
want to focus on one or two of the most important areas for improvement and experimentation,
rather than offering a laundry list of concerns. It is most important to highlight areas where the faculty
member is not achieving their own core learning goals. Lastly, we recommend that your
post-observation conversation happen prior to sending a formal write-up to the observed faculty
member. This gives the faculty member an opportunity to understand, respond to, and even challenge
the observer’s feedback. Sending written notes before discussing the observation in-person risks
misunderstanding or defensiveness on the part of the faculty member. However, the right approach will
depend on the relationship and personalities of the participants.
All faculty will be invited to list the classes they visited (faculty name, course title, date) in the annual
review online process. They will also be asked to list their experiences of being formatively observed
(name of the observing faculty, class title, and date). They will also be able to select “No observation
Completed” with space to explain why – e.g. medical leave.
Observers may also want to write a summary for the faculty member they observed, highlighting
important descriptions, successes, and ideas for innovation and improvement. One can even think of
the formative observation as practice and preparation for summative observations for both observers
and faculty being observed. However, to maintain trust and collegiality, when conducting a formative
observation any feedback provided to the faculty member, even if in writing, should not be submitted as
part of third-year review or tenure and promotion dossier. The faculty member being observed will be
responsible for uploading summative observation letters as part of their separate formal review
process.20
20Recommended but note required -- Faculty Member Reflection: Though this is not required, we recommend that the faculty
member who was observed do a quick write up of what they learned from the experience about their own teaching philosophy,
their priorities as an educator, their pedagogy, successes, strengths, and areas for future experimentation and improvement.
The act of writing this down will help consolidate the experience and lessons learned and be a useful point of reference when
writing teaching portfolio materials for review and promotion purposes. Observer Reflection: Similarly, we encourage observers
to write a quick reflection on the experience of observing their colleague, what they learned about their own practice, and
strategies they want to experiment with and possibly incorporate into their own teaching as a result. Writing this down will help
consolidate the experience and be a useful point of reference when writing teaching portfolio materials for review and promotion
purposes.
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Appendix C: Model Peer Observation Reports
Observer: Sophal Pan Course Title: WRT 100/ Clearing Customs: Locations and
On February 18, 2019 I attended Luise Ahren’s Writing 100 class; Luise teaches a section
entitled Clearing Customs: Locations and Dislocations in Travel Literature. I observed an
extremely effective class on “Discerning the Colonial Gaze in Post-Colonial Travel Writing.”
The class content was pedagogically sound and quite compelling: Luise was prepared,
professional and engaging; and the students were motivated and involved. Prior to my observing
her class, Luise provided me with her syllabus, reading list, assignments and rubrics which we
discussed at length. These materials were clear and detailed, presenting her learning goals and
work expectations for her students, all of which reflected the stated goals of Writing 100. The
readings she has chosen for her students are varied and appropriately challenging for this entry
level course, comprised primarily of first year students. Additionally, Luise had received
mid-semester feedback on an earlier iteration of this course and was eager to learn whether her
skills in facilitating class discussions had improved.
Luise arrived early for her class and, after making sure her Moodle page and PowerPoint
presentation were working, chatted with her students. She obviously has a rapport with them,
and they are comfortable with her. The class began with Luise directing her students to the class
Moodle page so that they could see the day’s outline. Then, Luise segued into the main focus of
this class: how to identify, analyze, and write about the complex interactions that travelers from
the Global North often have with the residents and places of the Global South.
In preparation for this class, the students had read a range of texts: a scholarly anthropological
analysis, two published travel essays, and a monetized “adventure” blog. Prior to class, the
students had written short answers to assigned questions about these readings, identifying the
main themes of each text and then commenting on how the texts informed each other. Luise
urged the students to discuss their written answers with one another in small groups and then
report to the whole class. Luise wrote the students’ main findings on the board, and then she and
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they organized them into more complex and meaningful themes that gave more shape to the
discussion and, by extension, to their thinking and writing.
At one point in the discussion, the students discussed the ethical issues in travel writing as a
strictly contemporary problem. They repeatedly returned to examples in Jamaica Kincaid’s The
Ugly Tourist, one of the texts they had read. Luise supported their insights, but also urged them
to consider another reading: the work of Stephanie Lai from the journal Overland. Luise
mentioned Lai’s observation that in the earliest travel writing, Herodotus, “writing of his travels
in the Mediterranean around 440 BC, [was] a classic example of the flawed travel writer,
viewing and consuming ‘the other’ for one’s own benefit.”
The discussion continued with Luise urging her students to think more deeply about the
historical roots that contribute to the contemporary “traveler’s gaze, assumptions, intentions and
actions.” She encouraged her students to share their thoughts, even those that were
“half-formed.” Whenever Luise changed examples, topics, or directions, she always made sure
to check in with her students, making sure they asked any questions that they had. I noted that
many students asked questions and made connections, and all were attentive.
With these classroom activities, not only was Luise able to teach important lessons in critical
thinking, but she also made sure to link critical thinking to clear and cogent writing. She read
pertinent examples of such from each text and asked her students to locate other good examples.
At one point, she reassured her students that their own struggle and success with thinking and
writing using different historical and contemporary perspectives would allow them to anticipate
and ultimately address their readers’ struggle with such understanding. Thus, she reinforced that
her students’ work could be valuable in the public sphere.
The point of this portion of the class was apparent: Luise wanted her students to
discover—through their readings, their written responses, and their small-group and all-class
discussions—how to interrogate the texts and draw connections and conclusions. Additionally,
she provided guidance to them in ways they could generate potential thesis statements, working
outlines, and suitable evidence for their essays.
Luise then directed her students to the class Moodle page and noted an updated schedule,
highlighting some logistics and due dates. In this way, she kept her students on track in the
class. She also highlighted portions of the readings the students had completed and key elements
of the discussion as a way to recap what the class members had covered. This review of core
concepts was a very effective way for Luise to reinforce her learning goals for her students.
The final twenty minutes of class was devoted to a grammar lesson, which is a regular feature of
this course. The subject in the class I observed was modifiers, and Luise wrote several examples
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of misplaced and dangling modifiers on the board that her students worked to revise. The
students participated actively and seemed quite confident about the concepts by the lesson’s end.
In our post-observation discussion, I told Luise that I thought her handling of the class discussion
was quite deft and seemed to be productive. She concurred, and showed me some of her
students’ revised essays, which had benefited notably from the ideas they developed and pursued
during the class I saw. Luise is committed to enhancing this aspect of her teaching (among other
aspects) as a learning tool for her students. In my opinion, Luise Ahrens is a superior instructor
and a genuine asset to the Writing 100 program.
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On the day I attended Andrew’s class, 17 of 21 students were in attendance in a classroom where
each has a computer and large screen on their desks. Andrew’s lesson was on ways to use tools,
specifically the “Web Map Framework,” “Editing API” and “Overpass API,” to improve and
build maps. Andrew projected a presentation onto the classroom’s large central screen that
involved a map of the downtown area of Greenfield, Massachusetts. I know that Andrew’s
intent was to show a finished map and then work backwards to the original OpenStreetMap to
demonstrate updating the map. From this demonstration, he hoped the students would gain
insight into how to use new data and tools to improve the maps of the individual geographic
areas that they were each studying.
Andrew is visibly and sincerely enthusiastic about the subject matter and shows an ease and
fluency with the technology. However, I noted that as he proceeded in this demonstration, he
began to look less and less at this students while he became immersed in exhibiting different
ways to use new data sources to improve his map. At times he seemed to digress from his stated
learning objectives in his desire to show editing tools and functions. As noted, in addition to not
looking at his students, when he did look up from his computer screen, he did so to point to the
large central screen. Thus, he failed to notice that more than half of his students seemed
confused and frustrated; he missed a few students raising their hands with questions; and he only
shifted his attention from the screen to his class when a student called out (politely) and asked
him to slow down.
Andrew was at once responsive, but as he began to answer students’ questions, it became clear
that he had moved too quickly in his explanations and would need to back up. Andrew
suggested that they all go back to the beginning, and he asked that individual students come up to
the front of the class and demonstrate and/or discuss how they were constructing their own maps.
The first student who accepted Andrew’s invitation was nearly as confident as Andrew. After
that, no other students volunteered to come to the front. Andrew then asked the students to open
their maps on their individual computer screens. He instructed the students to pair up and work
together to assess their sources of new data and use it to build their maps. While they did this, he
began to visit each student pair to evaluate their needs and offer guidance. This activity
continued until the class ended. I noted that the student pairs working on their own made good
faith efforts to critique each other’s work, but many often quickly reached the threshold of their
knowledge and ability and simply sat and waited for Andrew. When the class ended, the
students left the room mostly in silence.
In our debriefing conversation after this observation, Andrew was disappointed in his own
performance, but also bewildered by his students. He knew he should have been more attuned to
them, pausing more often and giving them space for questions. However, he also wondered why
they weren’t able to follow his demonstration, and he was unclear how to help them. As we
talked, it became apparent that although the course has no prerequisites, Andrew had not
anticipated that many of the students would need considerably more scaffolding than he
currently provided. He was relying too much on their learning independently, via readings,
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videos and practice, outside of class. To address the dilemma this semester, we discussed his
having his students work in teams of three on the same geographic area so that he could meet
with teams instead of individuals during class to assist their learning, and also so that they could
assist each other more directly. He will also offer more office hours and schedule individual
appointments with the teams during these times. In future semesters, Andrew will continue team
projects, but also slow down his instruction, breaking his explanations about how to work with
new data so as to contribute to OpenStreetMap into smaller, more discrete parts. He will show
how the process works with an all-class example and then let his students experiment using that
portion of the instruction on their own projects. Given the importance of the course content to
the field of geography and students’ interest in the subject, Andrew will also request TA
assistance for his class. I shared with Andrew that my own teaching improved considerably after
I took advantage of Sherrerd Center sponsored teaching workshops and consultations. Andrew
plans to pursue these opportunities.
I observed a three-hour Pies and Tarts course taught by Jin Schmin on 7 March 2017. Prior to
the observation I met with Jin to learn about his goals for the course, for this specific session,
and aims regarding student learning outcomes and in-class participation. I also met with him
after the observation to discuss his reflections on how the session unfolded.
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theoretical works into conversation with each other. Jin equips students to create their own
arguments and define their own research questions.
Intellectual Independence: High participation and active student learning are key to Jin’s
teaching. He aims for students to have ownership – to set the agenda, push the conversation
forward, and inject their own creativity into the discussion.
Course Format
Setup and Introduction: Jin began class by rearranging the desks to make sure all
students were sitting in a circle where they could see each other and have a conversation
among the group. Jin then led with a roughly five-minute overview of the class, situating it
within the larger syllabus and outlining key themes from that section of the course, and
reminding the students of the day’s format.
Student Presentation: There was an hour-long presentation led by three students. The
student presenters are asked to do additional research beyond the required readings required,
which makes them surrogate experts on the topic for the week. It was clear from their body
language, note- taking, and subsequent questions that all students paid close attention to the
presentation, suggesting that Jin’s goal of developing a culture of active listening and
engagement was quite ingrained.
Discussion: When they returned from break, Jin began the discussion by posing an
initial question about the arguments employed by the day’s assigned authors. In keeping with
the emphasis on student-led discussion, there were long periods (5-10 minutes on average)
where Jin did not speak at all and the conversation flowed on its own. If the discussion got too
off-topic or stuck in minutia Jin would redirect or remind students of the big-picture agenda
topics.
Conclusion and Wrap Up: The last five minutes of class allowed Jin to foreshadow
next week’s reading and assignments, connect the day’s readings with upcoming literature,
and remind students to take advantage of his office hours.
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assumptions. Students had clearly done the readings and had learned to distinguish the most
important points.
Additional Achievements
Through his syllabus design and classroom management, Jin has achieved his core
learning goals. Jin is dedicated and highly adaptable and attentive to students’ changing
needs. In our post-observation conversation, Jin explored a number of possible new
exercises he could integrate in order to boost participation even further and bring even more
voices into the conversation.
Jin has created a space of inclusive intellectual community. He always names students
contribution – e.g. “as Teo said” or “would you agree with Sara that...." Proportionally to the
class composition, female students and students representing minority or traditionally
marginalized ethnic or racial groups participated as often and energetically as male students
and those from more privileged identities. Local and international students also participated
equally. No one student dominated the discussion and those who were prone to speaking
more often would often defer to those who were entering conversation for the first time.
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circle and having students rotate in-and-out of that smaller circle. Jin was responsive to these
ideas and seems excited to experiment with new techniques in his more introductory-level
course next semester.
Concluding Thoughts
Jin is very thoughtful and intentional in his goals for student learning, and his in-class
practices align very deliberately and effectively with those priorities. He is a dedicated and
innovative educator who elevates students to the next level in their analytical thinking and
communication skills. Perhaps most significantly, this course is both firmly a Pastry major
course and a Liberal Arts course. Jin's course design and pedagogical approach achieves the
aims we have for our students both in terms of the depth we hope they get in the major, and
the breadth achieved from a liberal education.
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