Advance Ticketing Manual

Galileo Help Desk Number: 09643207200

Advance Ticketing Manual

Contents
1.FARE DISPLY (FD=SECTOR FARE WITHOUT TAX) ..................................................... 2
2.FARE QUOTE (FQC=ITINERARY FARE AND GUARANTEED WITH TAX) ............... 3
3.CANCEL FARE FILE............................................................................................................. 3
4.TICKET MODIFIER UPDATE .............................................................................................. 3
5.LINKAGE TO PRINTER ....................................................................................................... 4
6.CHECK LIST BEFORE ISSUING ET TICKET ................................................................... 4
7.HOW TO ISSUE TICKET: ..................................................................................................... 4
8. HOW TO CHECK TICKET QUOTA: .................................................................................. 6
9. HOW TO CHECK TINS (SALES) REPORT ........................................................................ 6
10.VOID ..................................................................................................................................... 6
11. REVALIDATION ................................................................................................................ 6
12.REISSUE ET ......................................................................................................................... 7
13.REFUND ET ....................................................................................................................... 10
14. Fare Quote Planner (Check tax breakdown for any route) ................................................ 11
15.EMD Formats ...................................................................................................................... 11

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Advance Ticketing Manual

1. FARE DISPLY (FD=SECTOR FARE WITHOUT TAX)

FD15MAYDACYYZ/EK (To see Adult fare)
FD15MAYDACYYZ/EK*CNN (To see Child fare)
FD15MAYDACYYZ/EK*UNN (To see Unaccompanied Child fare)
FD15MAYDACYYZ/EK*INF (To see Infant fare)
FD15MAYDACYYZ/EK:BDT (To see Rate Exchange fare)
FD15MAYDACYYZ/EK@C (To see Business Class fare only)
FD15MAYDACYYZ/EK-OW (To see One Way fare)
FD15MAYDACYYZ/EK-RT (To see Return fare)
FD15MAYDACJED/BG*PLM (To see Umrah fare for BG)
FD15MAYDACYYZ/EK-RT-K (To see Return fare Specific class)
FD15MAYDACJFK/QR-PRI-BDC99-RT (See corporate fare, if provided by airline)
FD18MAY20DACJED/SV-RT.T12MAR20 (Historical Fare Display)
FN*1 (To see Fare Note list)
FN*1/4 (To see fare note Details for page 4)
FN*1/ALL (To see All fare note details)
FR*1 (To see Route at fare)
FD* (Go back to main screen)
FDC*1//AA (To see booking class of 3rd Carrier)
OTHERS:
FTAX-BD (Tax description country wise)
FBT* (To see all currency code)
FBT*BD (To see currency code by country code)
FZSUSD1000BDT (Currency Conversion)
FZSUSD1000BDT.05JAN19 (See Rate for specific date)

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Advance Ticketing Manual

2.FARE QUOTE (FQC=ITINERARY FARE AND GUARANTEED WITH TAX)

FQCEK/ET (Fare quote in EY)
FQBB/CEY/ET (Best Buy Fare Quote in EY)
FQCEK/P1-2.4/ET (Fare quote for Pax 1- 2 & 4)
FQCTG@YOW5/ET (Fare quote with Fare basis, in case of Manual Fare or Reissue)
FQCEK/S1.4/ET (Fare quote with Segment wise)
FQL (To see fare Breakdown before save)
FQ-BGGADT:P/CSL/ET (Fare quote for SL with Baggage, also can be used for corporate fare)
FQCEK/ACC/ET (Accompanied Child fare, See child fare in separate PNR)
FQCEK/TE-UT/ET (To exempt UT TAX for all airlines except BG)
FQCBG/P1-2*PLM.3*C04.4*INF/TE-UT/ET (Umrah Fare Load, only for BG)
FQL (TO SEE FARE QUOTE DETAILS)
FQN1 (TO SEE FARE QUOTE NOTE DETAILS)
FN1/ALL (TO SEE FARE QUOTE NOTE DETAILS ALL NOTES)
FN1/4.8 (TO SEE FARE QUOTE NOTE DETAILS ONLY 4 & 8 NUMBER)
*FF1 (REDISPLAY FILED FARE #1)

TO CHECK INTERLINK AIRLINE AGREEMENT

DT/IAT/DISSQ (FOR SQ)

3.CANCEL FARE FILE

FX1 (CANCEL FARE NO 1)
FXALL (CANCEL ALL FARE FILE)
FX1P4 (CANCEL PAX 4 FROM FARE FILE 1)
/0S1 (To Cancel Ticketed Fare)
****Restore Fare***
FF1@R Restore Ticketed Fare File
FF1P2@R

4.TICKET MODIFIER UPDATE

MANDATORY TICKET MODIFIERS
1. Commission rate = TMU1Z7
TPC01 (To See Net Ticket Data Details)
2. Form of payment= TMU1FS (Cash)
TMU1FINVAGT (AS invoice)
**Optional Form of Payment**
Credit Card: JVVI123412341234/T25693/D0915/MEY
TMU1FAX123412341234*D0915*A12345 (AS credit card)
(AX- American Express, VI-Visa, CA-Mastercard)
Easy Pay: TMU1FEP161122334455667*D1020
161122334455667 is the easy pay number taken from BSP website
1020 is the month and expiry year of the easy pay number

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Advance Ticketing Manual

OPTIONAL TICKET MODIFIERS

1. Endorsement = TMU1EB VALID ON EK AC ONLY*EB NON END NON REF
(MAX 29 character + MAX 29 character=MAX 58 CHARACTER)
2. Tour Code = TMU1TCDAC008
3. IT TICKET = TMU1IT*PC (IT has to be allowed by airline, check if fare is IT in Fare
construction)
TO CHANGE
TMU1Z@5 (commission change)
TMU1C@MH (plating carrier change)
TMU1F@INVAGT (FORM OF PAYMENT CHANGE)

TO DELETE
TMU1Z @ (commission)
TMU1C@ (carrier)
TMU1F@ (Form of Payment)
TMU1TC@ (Tour code)

5.LINKAGE TO PRINTER
HMLD (check printer linkage and status)
HMOMC7FE37-U (CHANGE STATUS TO UP)
HMLMA12344DA (Update MIR Device)

ND Linkage error
HMET (This will show GTID –which is the device number, same code that appears)
HMLMGTIDXXXDT
HMLMC7FE37DIE (FOR ITN printer device NBR)

6.CHECK LIST BEFORE ISSUING ET TICKET

1. Check printer linkage (HMLD) U= up (all PC)
2. Open your print manager ICON WITH ALL PC THEN go to TOOL and do CONNECT NOW.
3. Check TICKET quota (HMTQ/D)
4. Keep your printer ONLINE

7.HOW TO ISSUE TICKET:

1. Create PNR
2. Quote Fare and save the Fare in
PNR. Entry:
FQCEK/ET (Guaranteed Fare)
If there is no guaranteed fare, Quote Fare manually and do Manual Fare Build Update (has
to be allowed by the airline)
Entry:
FQCTG@YOW5/ET (Quote fare with Fare Basis)
*FB1 (ENTER INTO FARE BUILD SCREEN)

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3. Update Ticket modifier.

Entry:
TMU1Z7 (Commission field)
TMU1FINVAGT (Form of Payment field)
TMU1TCDAC008 (Tour Code)

4. Give TICKET Print

Command. Entry:
TKP1P1/DTD (1st P1 is for FARE 1 & 2nd P1 is for PAX 1)
TKPDTD (Issue All Tickets)
TKPDTDAD (Issue Tickets and also generate MIR files)
Reprint E-Ticket:
TSD2171234567890

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Advance Ticketing Manual

8. HOW TO CHECK TICKET QUOTA:

HMTQ/D (To Display the range of AGENCIES ticket QUOTA/CAPPING)

9. HOW TO CHECK TINS (SALES) REPORT

HMPR (To check TINS report for the DAY)
HMPR/10SEP (To check TINS report BY THE SPECIFIC DATE)
HMPP (To CHECK TOTAL TINS REPORT FOR A WEEK)
HMPP/10JUL-20JUL (To CHECK SALES REPORT WITH DATE RANGE)
HMPR*E/10OCT (Full details of sales report including booking agency code)
P- HMPR (To PRINT TINS report for the DAY)
P- HMPR/10DEC (To PRINT TINS report BY THE SPECIFIC DATE)
P-HMPP (To Print TINS report of the total week)
P-HMPP/10JUL-20JUL (TO PRINT SALES WITH DATE RANGE)

10.VOID
TRV/1761234567890 (For conjunction ticket give first ticket number)
TRVE/1761234567890 (Void Reissued Tickets) ***Only on supported carriers***

11. REVALIDATION
1. *PNR
2. Change date or flight (Rebook segment)
R.M
ER
IR
3. Pass ticket number to SI Field in TKNM field
Find Check digit- XX2179900449896/7
It will show: EQUALS 311,414,349,985 REM 1 Insert 1 is the Check digit
Ticket with SI.P1/TKNM*21799004498961

4. *TE/2179900449896
ENTRY:
TKRETS1/TN2179900449896/C1 (WITHOUT CHECK
DIGIT) RESPONSE: ELECTRONIC TICKET REVALIDATED
If NOT VALID BEFORE & AFTER need update
TKRETS1/TN2179900449896/C1/NVB22JUN07/NVA22JUN08

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Advance Ticketing Manual

12.REISSUE ET
Reissue of tickets can be for Unused Tickets or Used Tickets. The difference is for Used
tickets in many cases full modification of fare is required.
You can choose graphic mode or manual commands.
A. Graphical Mode
Quote fare normally,FQCEK/ET or FQCEK@YRTBD/ET or FQCEK.H01DEC20/ET (for half portion)
Click on the Smart Ticket Assistant Logo Then select Manual Fare builder. Must update
Smartpoint to at least 9.0.2.106

Click on Load mask from FF

Click continue to get fare modification screen

Update fare as per recommendations from airline and then click on store new
fares. Remember to Save by Receive +ER

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You can check the fare build up with *FF1

B. Manual Commands
For Used or Unused Tickets
1. Load fare for Each Pax Separately (eg FQCEK/P1/ET & FQCEK/P2/ET).
You can use Historical Fare entry for half portion reissue or Used ticket
eg. FQCEK.H13APR15/P1/ET
(Here 13APR15 is the issue date)
2. *FB1 (To open Fare Modification screen)
Check the fare, it matches with your original ticket then you should skip to step 7. If fare
increases for upgrade then new fare has to be taken. If however fare reduces, or you have
quoted a manual fare then you have to modify the fare as per the ticket
3. FBUFB/…..(Fare basis change entry)
4. FBUFARE/USD… (Fare change entry)
5. FBUEQ/BDT….(Equivalent BDT change entry)
6. FBUFC/….(Fare Construction change entry)
7. FBUTAX1/ (Tax delete entry from slot 1; give multiple times for all
taxes)
8. FBUTAX1/3855XP (Additional charge eg. USD50 entry with code eg. XP)
FBUTAX2/150ER (add any tax that has to be collected, add more FBUTAX3/..)
9. *FB (To check Fare Modifications done)
10. FBUTTL/ (To Recalculate Total)
11. FBF
12. Receive & ER
Modify the fares of other passengers using *FB2, *FB3……
Ticket Exchange:
1. TMU1FEX1765289098231 (1765289098231 is ticket no of specific passenger)

TTL Value:-BDT…. ORIG FOP:-INVAGT

(write Equivalent BDT in TTL Value & INVAGT or S in ORIG FOP) Go to last dot and give enter.

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Press Tab and Go to the DOT under APT1 and then press ENTER

TAB and go to the first line and then write INVAGT and then press
ENTER Commission Entry:
TMU1Z0 (for Reissue with No Fare Change)
Or TMU1Z7 (for Reissue with Fare Change)
If more than 1 pax, exchange ticket & give commission entry for other pax using TMU2FEX… ,
Ticket Issue Entry: TKPDTD (for issuing all tickets)
Or TKP1P1/DTD (for issuing FARE FILE 1 & PAX 1)
Additional Commands for Manual Fare Modification:
FBUBG/22K (BAGGAGE ALLOWED CHANGE)
FBUBG1/25K (SEGMENTWISE BAGGAGE ALLOWED CHANGE)
FBUBG/1PC (BAGGAGE ALLOWED CHANGE)
FBUFB2-3/YEE6M (TO CHANGE FB for segment 2& 3)
FBUEB/ VALID ON EK.AC ONLY (Endorsement Box)
FBFALL (File the build fare for all same PAX type in Fare File)
FBUX1/O (TO CHANGE THE STOPOVER status IN SEGMENT NUMBER 1)
FBUX3/X (TO CHANGE THE NON STOPOVER status IN SEGMENT NUMBER 3)
FBUPFC/ (If it shows incomplete PFC information)
*ADVANCED USERS ONLY*
Reissue Multiple Pax Tickets
1. File Fare of all same type pax( Adult/ Child) together
2. Modify fare accordingly. (*FB1)
3.Update Tour Code, Endorsement and Commission
4. Exchange Ticket and ISSUE together
TKP1P1/FEX___________
TKP1P2/FEX____________ (And so on for other PAX)
**** Remember To Exchange Ticket No. Care Fully****
**** Should Only Be Done By Agents who are Experts With Reissue****

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13.REFUND ET
1. *TE/1769900449898 (FOR CHECKING ET STATUS & TICKET ISSUING DATE)
2. TRNE17699004498983/05JAN20

Insert only CASH AMT USED and CANCELLATION CHARGE. Write Y in last Line and then give ENTER

Taxes in the screen will be refunded. If any tax is nonrefundable then use . to erase amount and
code. Then go to end of info (in this case slot 10) and the press enter

If regular refund then check the total cash refund due and then go to third screen. Write N and
then press enter. ***If you have to add any remark then write Y and press Enter)

Write the remark and then write N in the fourth screen and then give ENTER

RE-PRINT REFUND NOTICE

TSDR1769900451424/27MAY20 (WITH DATE OF REFUND)

Refund Cancel
TRNC1769900451424

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14. Fare Quote Planner (Check tax breakdown for any route)
FQPDACCCUBOMCCUDAC+BG (For One carrier)
FQPDAC22FEB20JFK+TK.T20FEB20 (For Historical data)
FQP*1 (To see tax breakdown)

15.EMD Formats
EMD for CX and UL date change penalty or no show penalty
0SVCCXEK1DAC 20JAN-N1/D/98F/PENALTY FEE/XXXX

Carrier City Date

Passenger Penalty fee amount, no code needed
from from
which
No
which
travel travel
starts starts
in the
live
PNR

Insert this command multiple times if multiple passengers exist in the

PNR. Issue the EMD for each passenger with:
EMDI/SM1/IC1234567890123/FINVAGT/Z0/PI-R
Segment in which the SVC Ticket number of passenger against SVC
segment has been entered
SV No Show Penalty
0SVCSVEK1DACJED20JAN-N1/D/NSH/NO SHOW/XXXX
Date
Carrier City Pair from Passenger
Penalty fee amount, no code needed
from which which No
travel starts travel
in the live starts
PNR

EMDI/SM1/IC1234567890123/FINVAGT/Z0/PI-R
Segment in which the SVC Ticket number of passenger against SVC
segment has been entered

Group EMDs:
1. Give below entry with Group fare and tax for all Pax in place of 2163500:
0SVCEKEK1DAC30MAR-NG/D/997/GROUP DEPOSIT/2163500/BDT
(if no passenger names are added to the PNR)
2. Issue EMD:
EMDI/SM1/FS/Z0/ER-GROUP DEPOSIT FOR PNR ABCDEF/PI-R
(SM1 is the line at which SVC segment is added, FS means Form of Payment is Cash,
Z0 means commission is 0 and ER means EMD reason)

Seat Allocation EMD

Allocate the seats from Seat Map and check the amount in *DAS of the PNR
Issue the EMD: EMDI/P1/IC1234567890123/ER-SEAT ALLOCATION/Z0/FINVAGT
P1 is the pax no. 1234567890123 is the ticker number.

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