Module 2. Basic Terms of SCMM
Module 2. Basic Terms of SCMM
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Muhammad Faisal
Downstream vs Upstream Supply Chain
• Some organizations simplify their management by dividing
the supply chain in two parts: upstream and downstream
supply chain.
• Upstream supply chain includes all activities related to the
organization’s suppliers: those parties that source raw
material inputs to send to the manufacturer.
• Downstream supply chain refers to activities post-
manufacturing, namely distributing the product to the final
customer.
• Downstream supply chain can also be thought of as the
“demand”
• Upstream supply chain is the “supply.”
• Supply chain managers seek to balance demand and supply
to make sure that there are no lost sales, inventory
shortages, or over-ordering
•
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Basic Concept - 1 Supplier
Up-stream
Material / Goods
Manufacturer
Up-stream Distributor
&
Down-stream Retailers
Down-stream
Supply Chain Customer
Members
Basic Concept – 2
Inbound & Outbound
• Inbound logistics brings supplies or materials into a business
OB IB
Basic Concept - 3
Supply Chain Macro Views
1.Customer Relationship Management
(CRM): all processes at the interface between SRM ISCM CRM
the firm and its customers (Source • Negotiate •
Buy • Design Collaboration • Supply Collaboration)
Suppliers Internal Supply Customers
2.Internal Supply Chain Management Relationship Chain Relationship
(ISCM): all processes that are internal to the Management Management Management
firm (Strategic Planning • Demand Planning •
Supply Planning • Fulfillment • Field Service)
Bullwhip Effect
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Grebson Manufacturing’s Supply Chain
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PROCESS Views of SUPPLY CHAINS
A supply chain is a sequence of processes and flows that take place within and between different
stages and combine to fill a customer need for a product.
There are two ways to view the processes performed in a supply chain.
1. Cycle View: The processes in a supply chain are divided into a series of cycles, each performed at the
interface between two successive stages of the supply chain.
2. Push/Pull View: The processes in a supply chain are divided into two categories, depending on
whether they are executed in response to a customer order or in anticipation of customer orders. Pull
processes are initiated by a customer order, whereas push processes are initiated and performed in
anticipation of customer orders
PROCESS Views of SUPPLY CHAINS
All supply chain processes can be broken
down into the following four process cycles
• Customer order cycle
• Replenishment cycle
• Manufacturing cycle
• Procurement cycle
Push/Pull View of Supply Chain Processes
Supply chain processes fall into one of two categories
depending on the timing of their execution relative to
customer demand
In an article by Lufthansa, they claimed that it took 6 million parts to build Boeing 747-8
More Illustrations
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Manufacturing Strategy
Few Examples
Buildings
Industrial Machineries
Designers
PUSH
A la carte Restaurant
Tailors
Few Furniture businesses
PUSH
Few Furniture Businesses
Subway Fast Food Chain
DELL PC
FMCG
Buffett Restaurants
Boutique
PUSH
REFERENCES
• Chapter 1, Introduction to Supply Chain Management
Supply Chain Management (3ed.) by Chopra, Meindl and Kalra