COMPANY PROFILE

TABLE OF CONTENTS

ABOUT US...
Our purpose, Who we are
Our vision & mission
Our core values

WHAT WE DO...
Industries we work with
Commercial Refrigeration
Commercial Air Conditioning
Residential Air Conditioning
Licences & Insurances
ABOUT US...
Our Purpose, Who We Are

Who We Are

"Established in 2013 on the sunny Gold Coast, COLDCOAST prides

itself in its ability to deliver quality products, installations and
maintenance across a variety of residential and commercial spaces.

Our team is led by Jason du Buisson, the managing director, who has
over 15+ years experience in the air conditioning industry. After
working for businesses that maintained a strong focus on profits and
neglected the quality, he believed it was time to make a difference by
introducing COLDCOAST to the air conditioning & refrigeration
industry on the Gold Coast.

Our team of highly qualified technicians along with our team of

customer service representatives strive to provide a seamless
experience from beginning to end. Meeting your needs is our top
priority.

We look forward to establishing and maintaining a great relationship

with all of our clients partners and suppliers into the future.
ABOUT US... Our Vision
To be known as the No.1 company who 'does it better' within the Air Conditioning & Refrigeration industry on the
Our Vision & Mission Gold Coast

Our Mission
We were founded on the belief that quality should never be compromised. Our goal is to consistently deliver
refrigeration and air conditioning satisfaction for every client.
ABOUT US... Safety
Every member of our team is equipped to perform each task with complete care for safety, whilst maintaining a
Our Core Values focus on their professional attitude and efficiency. We take great care to ensure our clients and staff members
are safely protected before, during and after the installation/maintenance or repair. We actively encourage our
team members to address any safety concerns, and we take immediate action to find a solution to these
concerns.

Teamwork
The strength of our team does not only lie in our combined experience and expertise, but also our ability to be
honest and trust each other. We like to challenge the status quo through a more open and honest working
environment, allowing team members the freedom to manage their jobs independently from beginning to end.

Innovation
We enjoy bringing fresh ideas to the table, embracing curiosity and thinking creatively to change the game at any
and every opportunity. Our teams passion for innovation allows us to always be thinking "how can we make it
better?".

Customer Commitment
We strive to deliver the greatest value to our clients through personalised service, commitment to quality, building
great relationships and providing results. We are not shy to say that we have a fantastic level of customer
satisfaction and we are committed to maintaining this.

Compassion/ Respect
Our team holds great appreciation for the Gold Coast/Brisbane community and environment. We like to engage
in various fundraising events and regular donations to charities supporting those challenged with health,
protection of children, animal welfare and the environment.
WHAT WE DO...
Industries We Work With
At COLDCOAST we work with a variety of clients, from simple residential installations through to major
commercial projects. We also work across a wide range of industries and sectors including...

RESIDENTIAL/HIGH RISE APARTMENTS KINDERGARTENS/ SCHOOLS

HOSPITAL/ MEDICAL SUITES CLUBS & HOTELS

FACTORIES / WAREHOUSES RETAIL OUTLETS

OFFICE SUITES AGED CARE FACILITIES

WHAT WE DO
Commercial Refrigeration

Installation
At COLDCOAST, we work closely with a number of clients in various
industries (most notably children's centres, aged care facilities and
retail). Our dedicated team strive to meet timelines and quality
expectations for all cool room fit outs as well as commercial fridge,
freezer & ice machine set ups.

Scheduled Service & Maintenance

Our team understands that the needs of the business can at times
mean that the resource maintenance can be neglected. It is however
critical to stay on top of to ensure it does not become a financial
burden to the company due to the cost of repairing or replacing
refrigeration equipment. A pro-active maintenance program will
significantly reduce reactive call outs, loss of stock and unexpected
repair costs. Our team use a electronic job managment system which
allows us to collate asset details and provide detailed reports for our
clients. Our Service & Maintenance agreements will provide each client
with piece of mind in knowing that we will reduce disruption to the
business whilst also reducing running costs.
Couran Cove

Repairs
The team also provides a breakdown/ corrective maintenance service.
This can be carried out when a malfunction occurs. We work
alongside our clients to address the issue as quickly as possible and
are available 24/7 7 days a week for all of our contract clients. Suncorp Stadium
WHAT WE DO
Residential Air Conditioning

Installation
At COLDCOAST, we work with builders and customers to provide an
air conditioning solution for any home space. Starting from a basic
split system installation, right through to ducted air conditioning in large
scale luxury homes.

We provide a free quote service for any sized job and will work
alongside our customers to ensure they receive the best quality
installation possible.

Service & Maintenance

Our company also provides split system and ducted system
cleans/service. Our service technicians will chemically clean and
inspect various parts of the system to ensure the air conditioner
operates effectively and efficiently to reduce running costs & extend
the life of the system.

Repairs
The team also provides a breakdown/ corrective maintenance service.
This can be carried out when a malfunction occurs. We will work
alongside our customers to address the issue as quickly as possible. If
a warranty claim is required we can also assist with this process.
WHAT WE DO
Commercial Air Conditioning

Installation
At COLDCOAST, we work closely with builders, hospitality business
owners & facility maintenance companies to ensure the project is
accurately & fairly estimated and quoted. Our dedicated team strive to
meet timelines and quality expectations. COLDCOAST is also able to
offer a full design service for air conditioning and mechanical systems.

Scheduled Service & Maintenance

Our team understands that life is busy and that regular maintenance is
at times forgotten about. It is however important to stay on top of to
ensure it does not become a financial burden to the company due to
the cost of repairing or replacing equipment. Our Service &
Maintenance agreements will provide each client with piece of mind in
knowing that we will reduce disruption to the business whilst also
reducing running costs.

Repairs
The team also provides a breakdown/ corrective maintenance service.
This can be carried out when a malfunction occurs. We work
alongside our clients to address the issue as quickly as possible,
whether it be a cool room, air conditioning system or ice machine.
 SOFTWARE USED BY OUR TEAM

|
Each COLDCOAST team member has been provided extensive training with both SimPRO and SimPro
eForms. Our team onsite & internally utilise the cloud-based asset maintenance software to manage
SWMS, work orders, capture asset test readings for reporting, quote on asset defects, track recurring
jobs and deliver on all service level agreements.
LICENCES & INSURANCE

ACN: 162 678 293

ABN: 22 162 678 293

LICENCES:
ARTICK Licence: AU32058
QBCC: 15024887
QLD Electrical Contractor: 90304

INSURANCE:
Public Liability (Solution Underwriting Agency Pty Ltd)
Limit $20,000,000
Policy# AD451002364LIAB
Expiry: 15 April 2023

Work Cover
Policy# WAD140849896
Expiry: 30 June 2023
1/10 Energy Crescent, Molendinar QLD 4214
1300 364 558
[email protected]
www.coldcoast.com.au