I M-Nivara - Oct 2016
I M-Nivara - Oct 2016
I M-Nivara - Oct 2016
OCTOBER 2016
Table of Contents
S No Item Page No
1 Executive Summary 2
2 Introduction 3
3 Shareholding Pattern 4
4 Board of Directors 4
5 Business Model 8
6 Portfolio Summary & Analysis 16
7 Financial Highlights & Business Plan 20
8 Annexure 1: Branch Expansion Plan 23
9 Annexure 2: Brief Customer Profile of customers 24
for Sanctioned Cases – Mar ’16 to Oct ‘16
Housing has come a long way from primitive cave dwellings in the Stone Age to modern day
high rises; but the basic function - providing a safe haven, a nest, a cocoon - to rest and to
grow - remains the same. While the concept of housing has not changed from time
immemorial, what can bring in a change is the way we provide access to finance to those in
need of shelter.
India has seen one of the most severe housing shortages across the globe despite the robust
growth in the housing finance sector in the past couple of decades. However, the growth has
predominantly been restricted to the affluent sectors of the society and thus there exists a
large window of opportunity in the informal (low income) sector towards affordable housing
segments. According to a study by KPMG 2014, India needs to develop 110 million housing
units including the current shortage to meet the government’s vision of ‘Housing for All by
2022’. It is estimated that 50% of this demand is from urban affordable housing towards the
LIG and MIG segments of households. Nivara looks forward to meet this demand by
participating in this grand vision.
One of the major challenges faced by the lower income households is the lack of financing
options to purchase their dream homes - either due to the lack of documented income or due
to the lack of properly established income assessment methods. Nivara aims to bridge this
gap by providing organized home loan solutions to the unorganized sector through innovative
credit delivery mechanism. The loans provided by Nivara can be used for purchase of
flats/apartments, construction of homes, home improvements and home extensions.
Additionally, Nivara provides loan against property for personal and business consumption.
The genesis of Nivara Home Finance Limited is traced to C V Rao and Sunil Rohokale,
professional colleagues for two decades and a group of like-minded professionals from the
retail banking industry, primarily in the housing finance & real estate sectors having decades
of rich experience in this field. Nivara was incorporated on December 02, 2014 under The
Companies Act, 2013 with an objective to provide home loans mainly to the informal sector
of urban India. Later, the company commenced its operations in October 2015 after obtaining
the necessary Certificate of Registration from the National Housing Bank (NHB) in
September 2015.
2.2 Borrowings
Total
DIN No. / % Investment No of
Shareholder's Name PAN No. Shareholding (Rs.) Shares
CHALAMALASETTI VENKATESWARA
RAO 6994756 19.96% 299,37,500 29,93,750
MEHERVANI CHALAMALASETTI ACUPC6062C 0.04% 62,500 6,250
SUNIL ROHOKALE 1896946 19.96% 299,37,500 29,93,750
GEETANJALI S ROHOKALE AJAPR8300D 0.04% 62,500 6,250
AMIT BHAGAT 2529737 19.96% 299,37,500 29,93,750
SANGEETA BHAGAT AKMPB6167B 0.04% 62,500 6,250
MONIK S KOTICHA 1208653 20.00% 300,00,000 30,00,000
SNEH NAQQASH KOTICHA
CONTRACTOR 829307 20.00% 300,00,000 30,00,000
TOTAL 100.00% 1500,00,000 150,00,000
4. BOARD OF DIRECTORS
One of the major challenges faced by the lower income households is the lack of financing
options to purchase their dream homes - either due to the lack of documented income or due to
the lack of properly established income assessment methods. Nivara aims to bridge this gap by
providing organized home loan solutions to the unorganized sector through innovative
credit delivery mechanism.
b. Sourcing Strategy
Our primary objective and focus is to target the un-served and under-served customers. Our focus
is to organize various lead generating activities thru our Direct Sales force in the targeted
markets. We do not intend to entertain any kind of indirect sourcing either through DSAs or thru
connectors etc.,
Direct Sourcing
• We recruit Sales force directly on company’s rolls. The qualification ranges from 10th std to
Graduates with an average age of 25 years. The candidates should have a flair for selling
home loans thru micro marketing activities. The sales force is provided on the job training for
about 3 months before taking them on company rolls. This is to have a check on the
seriousness of the executives and their interest in Home loan business in addition to control
the attrition levels.
Demand Funnel:
Our Demand Funnel consists of Lead generation thru various micro-marketing activities:
a. News Paper Inserts: Extensive leaflet distribution in the targeted areas.
b. Shop to shop & door to door pamphlet distribution in the pre-identified targeted areas
where un-served and Under-served customers reside or operate their businesses.
c. Leaflet distribution activity mainly focuses on high footfall areas like temples, Petrol
Pumps, outside factories (when the shift change happens), Bus stops and Vegetable and
market areas and at select SROs.
d. Home Loan Camps: Extensive camping in Pockets like Bannerghatta, Basavanpura, CK
Palya, Weavers’ colony, Shanebhoganahalli, Anjanapura, Kembattali, Ariekere, Gottigere,
Hulimavu, Jangalpalia, Vaderamanchanahalli, Jigani, chunchun ghatta, Konankunte and so
on. These pockets are typically beyond ORR and within a radius of 50 km of Bengaluru
central area (i.e. MG Road) and about 25 kms from our branch offices.
e. Worksite Presentations: We identify various micro enterprises and factories where most
of un-served customers work as factory workers. The presentations are made during lunch
hours or closing hours of their offices. Sometimes, the presentations are done through
plant managers/HR managers depending on their co-operation.
f. Walk-ins and Referrals: Leads are also generated through direct walk in customers or
through references from our existing customers with the level of increased operations.
Ø Once the Home loan enquiry is generated by the field staff, we ascertain the
customer’s seriousness by obtaining CIS (Custer Information sheet) along with
customer’s intent to take home loan with his written consent.
Ø Based on the CIS, welcome call is initiated from the central/branch office to re-
confirm the customer’s interest and seriousness in obtaining home loan. Upon positive
affirmation from the customer, we obtain the bureau scores to check the customer’s
credit history. Currently, we use both CIBIL and Crif High Mark Scores.
Ø Based on the comfort from Bureau Scores/checks, a personal discussion (PD) meeting
with a credit officer is fixed at his place of residence/business along with the major
family members being present. The presence of all the Income earning members is
must during the PD. More information on the PD is provided in the following section.
Ø Conducting a personal discussion as detailed in the following paragraphs is the most
critical aspect in the entire home loan process. The personal discussion sheet is
designed such was that it extracts all the relevant information from the applicant’s
family.
Ø Back Ground Verification (BGV) & Third Party Verification (TPV) of customer’s
occupation, current residence and proposed property. The BGV is done by in-house
team and TPV is done thru empanelled agencies.
Ø Finally, an LRS (Loan Recommendation Sheet) is prepared to enable the Approving
authority to take a decision after capturing the details of income, savings, borrowings,
expenses etc.,
Personal Discussion with the customer is the most key and crucial aspect of the entire
process. Income Assessment is done by the in house credit officers while the support is
taken from empanelled lawyers and engineers for title evaluation and property valuation.
Lot of emphasis is done on the income assessment process based on available data in any
form (dairy updates, chit statements, expense trackers, salary slips and so on....). The
same is validated during the Personal discussion. The key is what you see, understand and
comprehend the life styles of the borrowers. What kind of comfort is being derived
during the course of personal discussion with all the family members is the KEY.
Credit Officer spends good amount of time to understand various facets of the borrower.
Practically, the major comfort is derived thru Personal Discussion. All the aspects are
carefully captured in PD sheet to enable to construct the LRS which will enable the
Approving Authority to take a decision:
c. The concept of MHI (Monthly Household Income): the focus is on Household and not
the individual
The lending to this target is driven by the premise that the loan is being given to the family of
the applicant and not applicant alone. Incomes of other income earners in the family can also
be considered and they would be co-applicants to the loan. It needs to be noted that in this
target set of customers, it is quite common to find more than one income earner in the family.
Given their constant requirement for cash, all capable members of the family work and add
their bit to the household income. It is therefore the family that is lent the money and not just
the main income earner.
e. Minimum filters
Analysis of basic lifestyle, along with an analysis of income, expenses, savings and other loan
obligations the overall assessment of borrower’s ability to repay would also involve a review
of his lifestyle. A quick analysis of minimum lifestyle indicators observed in the applicant’s
family would be amongst the first things done in reviewing any case. A certain minimum
criteria to measure the present lifestyle of the applicant, some basic filters on earnings based
on various profiles are applied and if the applicant does not meet the minimum criteria, the
loan process would not be pursued further.
f. Controlled Process
Information collector is always different from the underwriter in the Nivara process. The
underwriting process would be such that the individual interfacing with the customer and
collecting information, will not be eventually deciding on the case. The decision to approve
or decline the loan would be taken by an underwriter who would have limited interface with
the customer. The process is an effective control mechanism and segregates duties
appropriately.
g. Property Documentation
Nivara funds only to authorized properties in its area of operation. Property documents are
scrutinized by empanelled lawyers and title search conducted. Mortgage is created by deposit
of title deeds.
• Nivara Panel lawyer would scrutinize the property documents in all the cases and
confirm whether a mortgage can be created in favor of Nivara.
Collections are managed by Nivara’s own staff with a strong follow up thru SMSes,
telephone calls and personal meetings with the customers. Since the banking habits of the
customers are poor, the key is to ensure that the customers maintain sufficient balances in
their bank accounts prior to due date. As on date, the mode of repayment is either thru ECS or
NACH.
ü COLLECTION METHODOLOGY:
• The Customers are divided into 3 buckets and the pitch for collection follow-up
differs depending on the bucket that a customer belongs to:
o CLSS Customers: A strong awareness is imposed on these set of customers
that if there is any bounce or bad repayment history in the said home loan a/c,
there is danger of not getting the subsidy or losing the subsidy which is a
substantial amount (37% of the loan amount ie 2.2 lacs for a loan amount of
Rs. 6 lacs)
o Part-Disbursal Cases: Again, a strong awareness is imposed if there is PEMI
bounce, they may not get the next tranche of disbursement.
o Fully Disbursed Cases: This is where the close monitoring is required. We
divide this set of customers among the senior team members.
• Follow up Mechanism: A strong follow up thru SMSes (4 days prior to the due date in
Kannada & 2 days prior in English), telephone calls (3 days prior to the due date) and
personal meeting with the customers where there is a sense of doubt on the repayment
culture/behaviour and history of the borrower.
The collection methodology is strictly built around the respect and dignity of borrowers and
ensures that the team extends courtesy, fair treatment and persuasion to the customers all the
time. The collection policy of the company is prepared on the principles of fair practices
prevalent in the industry with regard to collection of dues and repossession of security with
an eye to instill borrower’s confidence.
6.1 PORTFOLIO ANALYSIS – October 2016 (live to date) for 281 cases:
ü Loan Size:
o The ATS for the 281 cases disbursed so far stands at 5.9lacs (based on the
sanction value). For the month of October, the ATS was Rs. 5.3 lacs. The
ticket size was hammered since we have spread out to outskirts in Bangalore.
o The following table provides the ATS trends – monthwise since inception ie Oct-15:
ü Bureau Scores:
o 47% of cases (132/281) have either Cibil or High Mark Scores.
Portfolio of 281 disbursed Cases as on 31/10/16
%age of cases
Sanct Amt with Bureau
Loan Size # Cases (lacs) Scores (Nos)
<= 5 lacs 134 560.66 37%
5.01 to 7.5 lacs 89 540.32 52%
7.51 to 10 lacs 53 472 62%
10.1 to 21 lacs 5 84.3 80%
Total 281 1657.3 47%
ü Salaried Vs SENP: As of now, we have 46% (129/281) of the cases from the
salaried categories. I expect the same trend to continue going forward. We have
not found much of difference in the ticket size between the Salaried and Self-
employed segments as the same is hovering around 5.6 lacs to 5.8 lacs. This is
after excluding 5 high values cases that we have done in the month of Oct-15. (5
cases amounting to 84 lacs)
ü Purpose:
Sanctioned ATS
Loan Purpose # Cases Amt (lacs) % of Total (lacs) LTV (%)
Self-
Construction 215 1239.6 75% 5.8 21%
Refinance 25 138.8 8% 5.6 22%
Composite 25 183.5 11% 7.3 45%
New Purchase 16 95.4 6% 6.0 31%
Total 281 1657.3 100% 5.9 22%
o 64% of cases (181/281) have more than one income earning member in the
family.
o Average MHI works out to 33,517. At this stage, 74% of customers (Nos) fall in
between 20k to 50k per month bracket.
We have designed a special product in the name of “Nivara Nivas” to cater to the Central
government initiated program under Housing for All. So far we have Sanctioned 62 cases under
the said scheme.
We have already received subsidy about 4 claims so far till Oct-16. We have taken a conscious
decision on this product to make our subsidy claims only on completed properties (though the
scheme allows us to claim on part disbursals as well). This is to ensure the compliance on few
parameters.
• One out of every 4 cases (76/281) that we have disbursed is under CLSS
scheme!
• However, CLSS portfolio constitutes 18% of overall portfolio and ATS is about
5 lacs for CLSS cases.
General account entries, Sanctions, disbursements and post disbursement entries such as
Cheque banking status, ECS /ACH mandate status, cheque realization/ bounce status,
© For Private Circulation Only 18
collection updates, reconciliation happens on real time basis, as there is scheduled day end
activity which takes place at the end of the day.
UNO has been developed by Shriram Value Services (SVS)– Chennai based firm and part of
Shriram Group. SVS UNO is an integrated multi-portfolio Retail loan management solution
which includes loan application processing, servicing and collection management integrated
with online accounting entries.
7. Financial Highlights
FY 2015-16 FY 2014-15
Item Audited Audited
PROFITABILITY (Rupees Lacs)
Operating Income 26.8 0.0
Total Income 99.4 15.1
Financial Expenses 0.0 0.0
Employee Benefit Expenses 55.1 0.0
Admn & Other Opex 34.4 2.4
Prov, Dep & Amort Exp 4.2 0.0
PBT 5.7 10.7
PAT 1.2 7.2
BALANCE SHEET
Net Worth 1083.6 1007.2
Borrowings 0.0 0.0
Loan Portfolio 395.4 0.0
Cash & Bank Balance 257.6 1008.2
KEY ASSUMPTIONS
Number of Branches 6 12 15
Avg Disb per branch pm (Crs) 0.4 0.6 0.9
ATS (lacs) 5.8 6.3 7.0
Cost of Borrowing 14.0% 13.0% 12.5%
Weighted Avg Cost of Funds 4% 8% 10%
WAROI 18% 17% 16%
Processing Fee 2.25% 2.25% 2.25%
No of Ros / Location 6 6 6
Equity Infusion (Rs. Crs.) 25.0 10.0 6.3
Prem to the Issuance (Rs. Crs.) 0.0 15.0 18.8
Total Infusion (Rs. Crs.) 25.0 25.0 25.0
Oct-16
1 Pimpri branch is
Maharashtra Pune Pimpri-Chinchwad North-West
functional
2 Kharadi* East Q4