G50i Product Manual English

G-Series
Product Manual
G50i
DOMINO
All rights reserved. No part of this publication may be reproduced, stored on a retrieval system,
or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior permission of Domino Printing Sciences plc.
Domino Printing Sciences plc. has a policy of continuous product improvement, the company
therefore reserves the right to modify the specification contained in this document without
notice.
© Domino Printing Sciences plc 2022.
For sales, service and inks please contact:
www.buydomino.com
www.domino-printing.com
Domino UK Limited Domino North America

Trafalgar Way 1290 Lakeside Drive
Bar Hill Gurnee IL.60031
Cambridge CB23 8TU U.S.A.
United Kingdom Tel: +1 847 244 2501
Tel: +44 (0)1954 782551 Fax: +1 847 244 1421
Fax: +44 (0)1954 782874
Email: [email protected]
AMENDMENT RECORD
Amendment Date
All parts at Issue 1 October 2022
Preface Product Manual
PREFACE PRODUCT MANUAL
This document, Domino Part No. EPT077343, is the official authority for the installation,
operation, maintenance and recycling of Domino G-Series Thermal Ink Jet units.
This document should be used to reinforce and complement any training program available with
the product. It is not designed to replace any such training program.
This product manual is the source document for all translated versions. It is the "Original
Instructions".
Domino will not accept any liability for damage to equipment or injury to personnel caused by
unauthorized or improper use of the Thermal Ink Jet equipment.
Only engineers trained by Domino should carry out repairs, adjustments or in any other way alter
settings or machine parts. Domino original parts shall always be used to ensure quality and
performance.
Users of this equipment are warned that it is essential to read, understand and act according to
the information given in Part 1: Health and Safety. This part of the document also specifies a set
of symbols which are used elsewhere in the document to convey special warnings or
requirements. It is, therefore, essential that users are also familiar with these symbols and act
accordingly.
It is important to:
• Keep this document during the lifetime of the equipment.
• Pass this document on to any subsequent holder or user of the equipment.
EPT077343 EN - Issue 1 - 11 November 2022 3

FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
Any changes or modifications not expressly approved by the manufacturer could void the user's
authority to operate the equipment.
EUROPEAN EMC STATEMENT

This product may cause interference if used in residential areas. Such use must be avoided
unless the user takes special measures to reduce electromagnetic emissions to prevent
interference to the reception of radio and television broadcasts.
INTENDED USE
The device described in this document is an industrial printer designed to be used indoors in a
professional environment for printing onto a variety of substrates and products. Do not use for
any other purpose unless authorised by Domino. If the equipment is used in a manner not
specified by Domino, the protection provided by the equipment may be impaired.
4 EPT077343 EN - Issue 1 - 11 November 2022

SOFTWARE CREDITS
Barcode Engine by TEC-IT - www.tec-it.com
This product uses the following libraries. The libraries and their use are covered by the GNU
Lesser General Public License, version 2.1.
Backend
GNU C Library 2.28-10 Libevent 2.1.8
Libusb 1.0.22-2 Libxml2 2.9.4
Libhiredis 1.0.2 Libpixman 0.36.0
Redis 5.0.5 Libpangocairo 1.42.4-8
Chromium 88.0.4324.187 Librsvg 2.44.10-2
Libcairo 1.16.0-4 Libicu 63.1-6
Libpango 1.42.4-8 gir1.2-glib-2.0 1.58.3-2
Libpng 1.6.36-6 Libcsv 1.0
Libjpeg 1.5.2-2 Libbcm2835 1.69
Libtiff 4.1.0 Zip 3.0-11
Libfontconfig 2.13.1-2 Unzip 6.0-23
Libfreetype 2.9.1-3 feh 3.1.3-1
Libjson-c 0.12.1 Libthai 0.1.28-2
libgdk-pixbug2.0 2.38.1 libgudev 232.2
libglib2.0 2.58.3-2 libcroco3 0.6.12-3
UI
Nodejs 14.17.1
Redis 3.1.2
Socket.io 2.4.1
express 4.17.1
multer 1.4.2
express-sessions 1.7.2
compression 1.7.4
Fabricjs 4.6.0

CONTENTS
page
- Domino. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Amendment Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Preface Product Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
European EMC Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Intended Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Software Credits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
PART 1 - HEALTH AND SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Warnings, cautions and notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Inks and Fluids Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Fire Risk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Spillages and Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electro-Static Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product/Battery End of Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
USA State of California Battery Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
PART 2 - SYSTEM DESCRIPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
G50i Controller Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
GP Print Head Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Controller Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
GP Print Head Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing Speed Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Pre-installed Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Controller IO Socket Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Maximum Label Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
User Interface Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Main Interface Tool Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Home Screen Print Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Label Template Designer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
PART 3 - INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Vertical Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Horizontal Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Anti Shock (Optional) Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Print Head Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Side View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Print Head Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Ink Cartridge Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Controller Electrical Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Print Head Product Detect Sensor Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
External Device Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

External Product Detect Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
External Shaft Encoder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Alarm Beacon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
IO Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Print Head Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Alignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Encoder Input - Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Encoder Input - External. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Print Trigger - Continuous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Print Trigger - Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Bi-Direction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Auto Switch Channel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
High Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Print Static Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Skew Angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Auto Jet (Nozzle Purge). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Realtime. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
User Mode (Security). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Remote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
High Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
IO Signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Common. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuring Print Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
VDC Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
VDC (Variable Data Connection). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
DNS Server Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Control the Printer via Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Power Save Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Language Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Import Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Export Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Delete Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Font Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Import Font. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Delete Font. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
PART 4 - OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Start Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Load a Label to Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Start Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Stop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Shut Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Design a Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Add Objects to Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Add a Text Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Add a Counter Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Add a Database Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Add a Barcode Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Add a Static Graphics Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Add a Dynamic Graphics Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Add a Clocks Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Add a Shift Code Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Add a Line Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Add a Boxlot Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Save Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Save Label Template with Different Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Edit Object Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Delete Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Import Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Export Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Export Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Statistic Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
PART 5 - MAINTENANCE & TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Error Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Print Quality Faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Update Software/Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Replace Ink Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Purge Blocked Cartridge Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Clean the Cartridge Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Clean the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Clean the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

HEALTH AND SAFETY
PART 1 HEALTH AND SAFETY
INTRODUCTION
If the equipment is used in a manner not specified by the manufacturer, the protection provided
by the equipment may be impaired.
Directions for safe working practices vary according to the environment. The following are broad
principles so that necessary precautions can be taken:
• Do not operate a the printer outdoors or in an environment outside of the specified
operating range. This product is for indoor use only.
• Only use the electrical power supply adapter listed below:
• Manufacturer: MEAN WELL ENTERPRISES CO. LTD
• Model: GST60A24
• Do not install or operate the printer in an environment where it can be exposed to water.
• Avoid using and storing the printer in high dust environments.
• Read the Safety Data Sheet (SDS) before storing, handling, transporting or using the ink
cartridges.
• Protect the printer from electrical surges or low voltage conditions by using a UPS
(Uninterruptible Power Source).
• Turn off and disconnect electrical power to the printer before making any wiring
connections.
• Turn off and disconnect electrical power to the printer before connecting or disconnecting
a print head.
• Make sure all cables are secured away from moving production line components.
• Stop printing before removing and/or installing an ink cartridge.
• Use only lint-free wipes when cleaning the cartridge nozzles.
• Clean cartridge nozzles according to the enclosed recommendations.
• Protect the print heads from impact with proper adjustment and alignment of side rails and
product guides.
• Do not open any enclosed components. They contain no user-serviceable parts.
• Only use accessories that are approved by the manufacturer.
• Dispose of batteries, electrical and electronic products separately at an appropriate
collection point. Do not put batteries, electrical and electronic products in the normal
domestic waste stream.

HEALTH AND SAFETY
WARNINGS, CAUTIONS AND NOTES

The warnings, cautions and notes used throughout this manual are highlighted by the use of
international hazard symbols. The following definitions for all three of these notices are described
below in the format they are presented in this document.
WARNING What is the hazard. Risk of personal injury.
A warning is used to alert the reader of hazards which may cause loss of
life, physical injury or ill health.
CAUTION Possible hazard. Risk of damage to equipment.
A caution is used to alert the reader of possible hazards which may

cause damage to equipment or the environment.
A note is used to alert the reader to important information
Symbols
The following symbols are used in this document to highlight specific warnings and cautions
used in the procedure below the symbols.
Warning or Caution, read and comply with the warning or caution text to avoid
physical injury, damage to equipment or damage to the environment.
Risk of fire by igniting flammable material.
Risk of coming into contact with electricity.
Beware of Electrostatic Discharge (ESD). Electrostatic precautions must be used:

• Switch off the machine.
• Wear a wristband connected to ground.
• Avoid wearing clothing that can build up electrostatic voltages.
• Use ESD protective bags to transport PCBs.
• Only place PCBs on a mat made from a material which will dissipate
electrostatic voltages and which is connected to ground.
Eye protection must be worn.

HEALTH AND SAFETY
Protective clothing must be worn. Use adequate protective gloves. Consult the
relevant Safety Data Sheet (SDS).
Disconnect power before carrying out maintenance or repair.
Connect an earth terminal from the product to an appropriate ground source.
Read the manual before doing this procedure.

HEALTH AND SAFETY
INKS AND FLUIDS INFORMATION

Domino supplies Safety Data Sheets (SDS) giving specific safety information for each of its inks.
Safety Data Sheets can be found on the MSDS section of the Domino website.
When used correctly, printing inks do not cause problems. However, everybody using them
should be familiar with the appropriate safety standards and be aware of the precautions that
should be taken. The following are basic requirements:
• Proper standards of industrial practice relating to cleanliness and tidiness must be
maintained.
• Inks and their containers must be stored and handled with care.
• Do not smoke or allow naked flames (or other sources of ignition) in the vicinity of any inks
or solvents as this is highly dangerous.
• All who come into contact with inks must be properly instructed in their use.
• Contact with the mouth must be avoided. Therefore eating, drinking or smoking, or any
personal habits or actions which may transfer ink to the mouth must be avoided.
• Contact with the eyes must be avoided. Suitable eye protection must always be worn
whenever there is any risk of splashing or misting. If ink does get into the eyes, first aid
treatment is to flood the affected eye for 15 minutes with saline solution, (or clean water if
saline solution is not available), taking care not to allow the water to run into an unaffected
eye. Medical aid must be obtained immediately.
• Most inks contain solvents that may injure the skin. Good working practice must always be
employed and risk assessments carried out. Safety Data Sheets are available that give
advice on personal protective equipment. Most gloves offer limited and short term
exposure protection and must be changed after any splashing and on a frequent basis.
• Many inks contain materials which vaporise easily and can be inhaled. Good ventilation is
necessary.
• Any used cleaning materials, e.g. rags, paper wipes, are a potential fire hazard. They must
be collected for safe disposal after use. After exposure to ink, all possible traces must be
washed off as soon as possible at the nearest washing facility.
Storage
Printing inks must be stored in well-ventilated buildings, in areas set aside for the purpose and
chosen for safety in case of fire. All fluids must be stored in accordance with local regulations.

HEALTH AND SAFETY
Fire Risk
Observe all warnings given on the machine and the following safety instructions.
For an electrical fire, do not use water.
If there has been an accumulation of dried ink, do not use metal scrapers to remove it, as they
can produce sparks.
Fire risk is a most important consideration where printing inks are stored and used. The degree
of fire hazard will vary considerably from one type of ink or wash to another.
Water-based inks will not burn, although inks based on water-alcohol mixtures may burn if there
is sufficient alcohol present.
Prolonged exposure of water-based systems to high temperatures may evaporate the water to
give a flammable residue.
Solvent-based inks offer a greater degree of hazard depending on the particular solvent or
solvent combination. When there is a particular hazard the appropriate information is given on
the SDS.
If there is a fire, there is a likelihood that dangerous fumes will arise from printing inks. For this
reason, ink must be stored where it can be reached quickly by the fire fighting service, and where
it will not spread beyond the store.
Spillages and Disposal

WARNING Flammable material. Risk of fire.
Do not allow ink to dry or allow any build‑up of dried ink.
Some dried inks are highly flammable. Clean up all ink spillages
immediately.
Spillages must be cleaned up as soon as possible with the appropriate solvent materials and
with regard to the safety of personnel. Care must be taken to prevent spillages or residue from
cleaning up entering drains or sewage systems.
Inks and associated fluids are materials that conduct electricity. Therefore, the power to the
printer must be switched off while spillages are being cleaned up.
Printing inks and associated fluids must not be treated as ordinary waste. They must be
disposed of using approved methods according to local regulations.

HEALTH AND SAFETY
ELECTRO-STATIC DISCHARGE
To avoid static discharge from production line equipment, the equipment and everything on it
must be grounded correctly. While it is not Domino's responsibility to maintain the customer's
equipment, the customer must be aware of the importance of grounding. At the time of
installation of the printer, the Domino (or Domino distributor) technician should ensure that the
line the printer is installed on is appropriately grounded. This means that all metallic items within
12 inches (300mm) of the print head location must be securely grounded. This should be
checked with respect to the print head chassis ground using an Ohm Meter, DVM or another
suitable device. It is essential that grounding is checked periodically and that if the printer is
relocated to a different production line, then the new production line is properly grounded.
Additional static dissipating devices, such as static brushes on the line, etc. are recommended.

HEALTH AND SAFETY
PRODUCT/BATTERY END OF LIFE

WARNING Flammable material. Risk of fire or explosion.
Do not dispose of the battery in a fire, hot oven, by mechanically
crushing or cutting.
Obey local waste regulations when disposing of batteries.
Do not store or leave the battery in high or low extremes of
temperature.
Do not store or leave the battery in a location that is subject to low
air pressure at high altitudes.
CAUTION Hazardous Material. Risk of damage to equipment and environment.

The battery is not removable.If the battery needs replacement, replace the PCB
that the battery is installed on. Obey local waste regulations when disposing of
the battery and PCB.
Recycling information in accordance with the WEEE and Battery Directives
Product Mark Battery Mark
European Union Only

The product/battery is marked with one of the above recycling symbols. It indicates that at the
end of life the product/battery, you should dispose of it separately at an appropriate collection
point and not place it in the normal domestic waste stream.
USA STATE OF CALIFORNIA BATTERY STATEMENT

Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate

SYSTEM DESCRIPTION
PART 2 SYSTEM DESCRIPTION
INTRODUCTION
General
This document provides:
• A basic introduction of the Domino G-Series.
• Details of the user interface.
• Instruction for label creation.
• Preventative maintenance procedures.
• Fault finding and diagnosis.
• Details on updating the software.
Description
The Domino G-Series is a range of thermal ink jet printers intended for printing fixed and variable
data on products on manufacturing production lines. For specific details, contact your local
support office.
Each G50i consists of:
• 1 print head with a cable connecting the print head to a controller.
• A controller containing the electronic control systems.

SYSTEM DESCRIPTION
OVERVIEW
G50i Controller Overview
6
5
8 4 8
3
2
1
8
# Name Description
1 Standby button Note This button does not disconnect/connect
electrical power.
Either:
• Press to boot up the printer
• Press and hold for 2 seconds, to shut down the
printer.
2 Electrical power supply 24 V DC, 2.5 A
input
3 Ethernet Socket Connect the printer to a network or PC for data transfer.

SYSTEM DESCRIPTION
# Name Description
4 USB Socket Connect:
• Keyboard
• Mouse
• Memory device for data transfer.
5 Print Head Socket Connect the print head.
6 IO Socket Connect:
• External sensor (product detect sensor)
• External encoder (shaft encoder)
• Alarm beacon.
7 Status LED Status:
• Stop (Red) - Turns on if the electrical power supply
is connected and the controller has booted up.
• Alarm (Amber) - Turns on if there is an error.
• Run (Green) - Turns on when printing.
8 Fan Cooling for the controller. Do not block the fan vents.

SYSTEM DESCRIPTION
GP Print Head Overview
1
2 3
# Name Description
1 Data Socket Connect the print head to the controller.
2 Purge Button Press to purge the print head nozzles.
3 Sensitivity Adjust the product detect sensor sensitivity.
4 Extended Socket Do not use.
5 Sensor LED Turns on when the product detect sensor is triggered.
6 Alarm LED Turns on if there is an error.
7 Run/Stop LED Turns on when printing.

SYSTEM DESCRIPTION
User Interface
The 5 Inch touch screen on the controller displays the user interface. Setup, configuration, and
label creation/editing are done directly on the touch screen (no external software required).
However, the printer can also be controlled using the web browser of a PC, laptop, or mobile
device (smar phone), see Control the Printer via Web Browser on page 93.

SYSTEM DESCRIPTION
SPECIFICATION
Controller Specification
Item Details
Dimensions: Width: 155 mm
Height: 111.6 mm
Depth: 44.65 mm
Weight: 622 g
Operating Temperature: 5 °C to 50 °C
Operating Relative Humidity: 90% non condensing.

IP Rating N/A (Not usable in wet locations)
User Interface: 5 Inch Touch Screen
Message Memory: 4 GB
Maximum Number of Print 1
Heads:
Printable Characters: Windows True Type Fonts
Electrical Power Supply Adapter: Input: 100-240 V AC, 1.4 A, 50/60 Hz
Output: 24 V DC, 2.5 A, 60 W
Maximum Electrical Power 60 W
Consumption:
External Connections: • External Sensor (Product Detect Sensor)
• External Encoder (Shaft Encoder)
• Alarm Beacon
• RS485
• RJ45 (Ethernet)
• USB
Maximum Print Speed: 76 m/min at 300x300 DPI
Maximum Print Height: 12.7 mm (0.5 Inch)
Maximum Altitude of Operation: 2000 m
Intended Environment: Indoors only

SYSTEM DESCRIPTION
GP Print Head Specification

Item Details
Dimensions: Height: 65.1 mm
Width: 49.1 mm
Length: 216.4 mm
Weight: 412.4 g
Operating Temperature: Note Check the specification of the ink type.

5 °C to 50 °C
Operating Relative Humidity: 90% non condensing.
IP Rating N/A (Not usable in wet locations)
Print Head Cable Length: 2m
Maximum Altitude of Operation: 2000 m
Intended Environment: Indoors only

SYSTEM DESCRIPTION
Printing Speed Table

Resolution Density 1 Speed (m/min)
150x100 228
150x120 190
150x150 152
150x200 114
150x300 76
150x600 38
300x100 228
300x120 190
300x150 152
300x200 114
300x300 76
300x600 38
600x100 228
600x120 190
600x150 152
600x200 114
600x300 76
600x600 38

SYSTEM DESCRIPTION
Pre-installed Fonts
Pre-installed fonts include:
• Liberation Mono (Regular/Bold/Italic/Bold Italic)
• Liberation Sans (Regular/Bold/Italic/Bold Italic)
• Liberation Sans Narrow (Regular/Bold/Italic/Bold Italic)
• Noto Sans (Regular/Bold/Italic/Bold Italic)
• Noto Sans Arabic (Regular/Bold)
• Noto Sans Hebrew (Regular/Bold)
• Noto Sans JP (Regular/Bold)
• Noto Sans KR (Regular/Bold)
• Noto Sans TC (Regular/Bold)
• Noto Sans Thai (Regular/Bold).

SYSTEM DESCRIPTION
Controller IO Socket Description

Socket type: Female, 15-Way. High Density, D Connector.
# Name Type Description
1 485B Communication RS485B, inverting driver output/receiver

input.
2 EN_B Input Shaft encoder input B.
Only use an NPN shaft encoder.
3 EN_A Input Shaft encoder input A.
4 EXT_SEN_PNP_IN Input External product detect sensor input for
PNP connection.
Active when the input is high.
To use this input, connect Ground from
the input signal to Ground on the
printer's IO socket.
5 24V_FUSE Output 24 V DC electrical power output.
Protected by a 3 A fuse.
Maximum current output: 1.5 A.
This output is combined/shared with
#12.
6 GROUND -
7 STOP_LED_DP Output Output to activate red beacon light.
Active low, open drain output.
47 K Ohm internal pull-up resistor to +24
V.
8 EXT_SEN_NPN_IN Input External product detect sensor input for
NPN connection.
Active when the input is low.

SYSTEM DESCRIPTION
# Name Type Description
9 PRINT_LED_DP Output Output to activate green beacon light.

V.
10 SP_INPUT Input Spare input.
Active low with 47 K Ohm internal pull-up
resistor to +24 V.
11 485A RS485 RS485A, non-inverting driver output/
Communication receiver input.
12 24V_FUSE Output 24 V DC electrical power output.
This output is combined/shared with #5.
13 GROUND -
14 SP_SIG_DP Output Spare output.

V.
15 ALARM_LED_DP Output Output to activate green beacon light.
V.

SYSTEM DESCRIPTION
Maximum Label Width

Note The maximum label width depends on the resolution.
Maximum Label Width Resolution

1.387 m • 600x600 DPI
• 300x600 DPI
• 150x600 DPI
1.5 m • 600x300 DPI
• 600x200 DPI
• 600x150 DPI
• 600x120 DPI
• 600x100 DPI
• 300x300 DPI
• 300x200 DPI
• 300x150 DPI
• 300x120 DPI
• 300x100 DPI
• 150x300 DPI
• 150x200 DPI
• 150x150 DPI
• 150x120 DPI
• 150x100 DPI

SYSTEM DESCRIPTION
USER INTERFACE OVERVIEW

Main Interface Tool Bar
Note Some settings may not be available, when printing.
Item Name Description

Standby Shut down or restart the printer.
Note This setting does not
disconnect the printer from
the electrical power supply.
Home Return to this screen.
Design Open the label template design screen:

• Create a new label template
• Edit a label template
• Select a label template to print.

SYSTEM DESCRIPTION

Settings Open the settings screen:
• Print head settings
• System settings
• Advanced settings
• VDC settings
• Network settings
• Power save settings
• Language settings
• Font settings.
Log Open the log screen:
• Review and export a log of all user
actions
• View statistics.
User If user mode is enabled:
• View the current user's details
• Change the current user's password.
If logged in as an administrator:
• Create new users
• Delete users
• Set and edit user permissions
• Change passwords of other users.
Update Update the software/firmware version.
About View information about the software and

hardware.
Open Open a saved label template.

Template
Purge Purge the print head to clear blocked

nozzles.
Start Start printing.

SYSTEM DESCRIPTION

Stop Stop printing.
Start index Set the start index of the counter/database.
End index Set the end index of the counter/database.
Loop Turn On to repeat data.

SYSTEM DESCRIPTION
Home Screen Print Information
# Name Description
1 Printer Status • Stopped - The printer is NOT printing
• Processing - The printer is changing state from
Stopped to Ready
• Ready - The printer is ready to print
• Printing - The printer is printing.
2 Current Speed • If a shaft encoder is not used to measure the
production line speed, the value shown will be the
number entered in Settings > System Settings >
Encoder > Internal > Speed (m/min)
• If a shaft encoder is used, the value shown will be
the production line speed measured by the shaft
encoder.
3 Number of Prints • Shows the number of prints that have been made
• Each print will increase the value by 1
• Range: 0 to 1,000,000,0000.

SYSTEM DESCRIPTION
# Name Description
4 Total Print • Shows the total number of pages for the current
print job
• If the label template contains a counter, the value
will be equal to the counter value
• If the label template contains a database and a
counter, the value will equal the number of rows in
the database file, even if the counter value is
bigger
• If the label template contains fixed text only, the
value will be 1
• Turn Loop On for unlimited printing.
5 Print Head Information • Print head type
• Print head status.
6 Cartridge Information • Status
• Label
• Ink volume
• Nozzle check status
• Prints remaining
• Prints per 10 ml.
7 Cartridge Status • Cartridge connection status
• Ink volume.
8 Username Name of the logged in user.
9 System Clock • Displays the current system date/time
• To change the value, see Common on page 82.
10 Quick setting Quick access to print alignment settings, see Alignment
on page 62.
11 VDC-Barcode Scanner Note This setting is visible only if the
Connection setting in the VDC settings is
set to Barcode scanner.
Select to view VDC (Variable Data Connection) barcode
data, see VDC Settings on page 84.
12 Remote status Displays if Remote is turned on, see Remote on page
78.
13 VDC status Displays if VDC (Variable Data Connection) is turned on,
see VDC Settings on page 84.
14 Width Displays the current label template width.
15 Warning View printer warning messages.
16 Label name Displays the name of the loaded label template.

SYSTEM DESCRIPTION
# Name Description
17 Database View database information.
18 Software version Displays the current software version
19 Quick setting Quick access to print alignment settings, see Alignment
on page 62.

SYSTEM DESCRIPTION
Label Template Designer

New Create a new label template.
Open • Preview and open saved label templates

• Copy existing label templates
• Delete label templates.
Save Save the current label template.
Edit Edit the label template width.
Object Add an object/element to the label template:

• Text
• Counter
• Database
• Barcode
• Graphics
• Clocks
• Shift code
• Line
• Boxlot.

SYSTEM DESCRIPTION

Clone Clone and automatically paste the selected object/element.
This setting includes the options listed below:
• Auto mode - Disable or enable the Direction, Distance Y
(mm)/Distance X (mm) and Count settings.
• Direction - Set the direction that cloned objects will be
pasted, from the original object:
• Vertical - Cloned objects will be pasted below the
original object.
• Horizontal - Cloned objects will be pasted to the
right of the original object.
• Distance Y (mm)/Distance X (mm) - Set the horizontal/
vertical space between each cloned object and the
original object.
• Count - Set the number of times that the object will be
cloned.
Copy Copy the selected object/element.
Cut Cut the selected object/element.
Paste Past a copied or cut object/element.
Delete Delete the selected object/element.
More View more options:

• Import template - Import a label template from a USB
memory device
• Export template - Export a label template to a USB
memory device
• Remove database - Remove the database that was last
loaded.
Home Return to the home screen.
Lock Template Lock the label template layout area. If the template is locked,
the user will not be able to adjust the template. The user will
be able to access the tool bar.
Objects Open a list of objects that are used in the current label
template.

SYSTEM DESCRIPTION

Properties View and edit the properties of the selected object.
Undo Undo the last action.
Redo Redo the last action.
Zoom In Zoom into the label template.
Zoom Out Zoom out of the label template.
Zoom Reset Reset the zoom.

INSTALLATION
PART 3 INSTALLATION
UNPACKING
Remove the controller, print heads and accessories (e.g. encoder and sensor) from the
packaging.
The equipment delivered will vary according to the specific order. Check the contents of the
shipment against the packing list and report any differences to Domino.
LOCATION
Position the equipment:
• Where they are electrically isolated from other equipment.
• Where the temperature remains within the specified range, see Specification on page 22.
• Where the relative humidity remains within the specified range, see Specification on page
22.
• Close to an accessible power outlet, to ensure power can be disconnected quickly.
• Where access to pipes, cables and electrical connections is not blocked.

INSTALLATION
VERTICAL INSTALLATION
To mount the G50i:
1. Fit the clamp onto the controller.
2. Fit the mounting clamp,and a round bar onto the print head.

INSTALLATION
3. Fit the base clamp and 1 of the round bars onto the conveyor/production line.
4. Fit a round bar and clamp as shown below.

INSTALLATION
5. Fit another round bar and clamp as shown below.
6. Fit the controller

INSTALLATION
7. Fit the print head.

INSTALLATION
HORIZONTAL INSTALLATION
To mount the G50i:
1. Fit the clamp onto the controller.
2. Fit the mounting clamp,and a round bar onto the print head.

INSTALLATION
3. Fit the base clamp and 1 of the round bars onto the conveyor/production line.
4. Fit a round bar and clamp as shown below.

INSTALLATION
5. Fit the print head.
6. Use product guides on the conveyor/production line, to protect the print head from
damage/impact.

INSTALLATION
7. Fit another round bar.
8. Fit the controller.

INSTALLATION
ANTI SHOCK (OPTIONAL) INSTALLATION

Pinch Point. Risk of Injury.
Keep hands/fingers out of the anti shock clamp.
Hands and fingers may become caught in the anti shock clamp. If the
anti shock clamp closes on hands and fingers, injury may occur.
Required tools: 3 mm hex key
To install the optional print head anti shock clamp:
1. Install the screw labeled (1) in the image below.
2. Compress the clamp and install the screw labeled (2) in the image below.

INSTALLATION
PRINT HEAD ORIENTATION

Side View
The illustration below and the illustration on the next page show the correct print head
orientations and the orientations to avoid.
• Orientations A1, A2 and A3 are recommended.
• Orientations A7 and A8 are not recommended. These orientations will stop 1/3 of the ink in
the cartridge reaching the nozzles.
• Do not install the print head in orientations A4, A5 and A6.

INSTALLATION
Front View
• Orientations B2, B3 and B4 are recommended.
• If the print head is installed in orientation B1 or B5, angle the print head downwards by a
minimum of -4°. Also, if the vertical DPI is set to 300, select the nozzle row that is lowest to
the ground for printing, see Print Quality on page 61.
• Orientations B6, B7 and B8 are not recommended. These orientations will stop 1/3 of the
ink in the cartridge reaching the nozzles.

INSTALLATION
PRINT HEAD CONNECTION

WARNING Electricity. Risk of injury.
Turn off the equipment and disconnect the power supply before
disconnecting or making electrical connections.
When powered on, the controller contains live electrical components.
Physical contact with live electrical components can result in an electric
shock.
CAUTION Electricity. Risk of damage to equipment.
When powered on, the equipment contains live electrical components.
An incorrect electrical connection can damage the equipment.
The image below shows how to connect the print head to the controller.

INSTALLATION
INK CARTRIDGE INSTALLATION

WARNING Hazardous Chemicals. Risk of eye and skin damage.
Wear protective equipment such as gloves and glasses when near

the printer.
Contact with chemicals can cause skin or eye damage.
Refer to Safety Data Sheet.
CAUTION Fragile Electrical Contacts. Risk of Equipment Damage.

Do not force the cartridge into the print head.
Be careful when inserting the cartridge. Forcing the cartridge against the
electrical contacts can break the contacts on the print head circuit board.
To install an ink cartridge:
1. Remove the protective cover from the ink cartridge.
2. If the cartridge is new, clean the electrical contacts with an ethanol wipe, to remove
corrosion protection.
Note Cleaning wipe part number: EPT039697
3. Use a new/clean lint-free cloth to wipe the ink cartridge nozzles at a 45° angle.
Note The 45° angle stops debris from one nozzle contaminating the next nozzle.
CAUTION Sensitive Equipment. Risk of Equipment Damage.

Do not use an ethanol wipe or any other chemical to clean the cartridge
nozzles.
Use a new/clean lint-free cloth. If chemicals are used to clean the cartridge, the
nozzles may be damaged.

INSTALLATION
4. Insert the ink cartridge into the print head and close the print head latch.


INSTALLATION
CONTROLLER ELECTRICAL SUPPLY

shock.
WARNING Obstacle Hazard. Risk of Injury.

Do not install the equipment, cables, conduits or accessories in a
walkway, or in a location where they may cause an obstacle
hazard.
If the equipment, cables, conduits or accessories are installed in a
walkway, or in location where they may cause an obstacle hazard,
injury to personnel may occur.
Connect the controller and electrical power adapter to a power supply using a suitable plug and
socket outlet. Make sure the power supply is accessible and close to the equipment, so it can be
quickly disconnected. If a fused power connector is used, fit it with a 5 A fuse. If a fused power
connector is not used, a circuit breaker or fuse rated at 5 A is required.
The supply must be free from electrical noise. Domino can give advice on suitable devices to
ensure trouble-free operation.
Only use the electrical power supply adapter listed below:
• Manufacturer: MEAN WELL ENTERPRISES CO. LTD
• Model: GST60A24

INSTALLATION
Setup Adapter Connect Adapter to Controller Connect adapter to wall outlet

INSTALLATION
PRINT HEAD PRODUCT DETECT SENSOR

CALIBRATION
To calibrate the print head's internal product detect sensor:
1. Put the print surface or a box in front of the print head so it covers the product detect
sensor.
2. The sensor LED on the print head should turn on to indicate that the sensor is triggered.
3. If the sensor LED did not turn on, use a small screw driver to turn the sensor adjustment
screw on the print head clockwise until the sensor LED turns on.
4. Remove the print surface or box from in front of the print head.
5. The sensor LED should now turn off. If the sensor LED did not turn off, turn the sensor
adjustment screw anti clockwise until the sensor LED turns off.

INSTALLATION
EXTERNAL DEVICE CONNECTION

shock.
The printer can operate with an external product detect sensor, shaft encoder and alarm beacon
at the same time.
Use a male, 15-way, high density, D plug to connect to the controller's IO socket.
External Product Detect Sensor

The printer supports NPN and PNP connections.
The sensor is powered from the printer's IO socket.
After the product detect sensor has been connected, the printer settings need to be defined, see
Print Trigger - Continuous on page 65, and Print Trigger - Sensor on page 66.
# Value
12 24 V DC electrical power output.
Maximum current output: 1.5 A
13 Ground

INSTALLATION
# Value
4 External product detect sensor input for PNP connection.
Active when the input is high.
To use this input, connect Ground from the input signal to Ground on the printer's
IO socket.
8 External product detect sensor input for NPN connection.
Active when the input is low.
To use this input, connect Ground from the input signal to Ground on the printer's
IO socket.

INSTALLATION
External Shaft Encoder

It is recommended to use an external shaft encoder to measure the production line speed. An
external shaft encoder will make sure that the best print quality is achieved.
Use the formula below to calculate the diameter of the shaft encoder wheel:
D = Diameter of encoder wheel (Inches)
R = Encoder PPR (Pulses Per Revolution)
D = R/(p x 600)
For example, if the encoder has a resolution (R) of 3600 PPR, the diameter of the encoder wheel
= 1.90985 Inches (48.5 mm)
To setup the encoder settings, see Encoder Input - External on page 64.
# Value
12 24 V DC electrical power output.
13 Ground
2 Shaft encoder input B.
3 Shaft encoder input A.

INSTALLATION
Alarm Beacon
An alarm beacon can be connected to let users monitor the printer's status from a distance.
# Value Description
5 24 V 24 V DC electrical power output.
7 STOP Output to activate red beacon light.
47 K Ohm internal pull-up resistor to +24 V.
When this output is active, the printer has stopped printing
because of one of the reasons below:
• No ink cartridge
• Invalid ink cartridge
• Empty ink cartridge
• Speed limit
• VDC/Real Time Printing Speed Overload
9 RUN Output to activate green beacon light.
This output is active when one of the reasons below occurs:
• The user has selected the "Print" button.
• The printer is printing with no problems.
15 ALARM Output to activate green beacon light.
This output is active when the printer has a problem, but it is still
able to print. For example, the ink level may be low.

INSTALLATION
IO Connection
The printer can make an output signal when printing is done.
To setup the output signal, see IO Signal on page 80.
# Value Description
10 Spare Input Active low with 47 K Ohm internal pull-up resistor to +24 V.
To use this input, connect Ground from the input signal to
Ground on the printer's IO socket.
14 Spare Out Active low, open drain output.

INSTALLATION
PRINT HEAD SETTINGS

To view the print head settings, from the Home screen, select the Settings icon.
Print Quality
To view the print quality settings:
1. From the Home screen, select the Settings icon:

2. The Print Quality settings listed below are available:
Setting Name Description

Resolution Set the printing resolution: 600x600, 600x300, 600x200,
600x150, 600x120, 600x100, 300x600, 300x300, 300x200,
300x150, 300x120, 300x100, 150x600, 150x300, 150x200,
150x150, 150x120 and 150x100 dpi.
The resolution will change the maximum printing speed. See,
Printing Speed Table on page 24.
Channel Select which side of the ink cartridge will be used for printing:
• ODD: The ODD side nozzles will be used to print only.
• EVEN: The Even side nozzles will be used to print only.
Note If 600dpi resolution is used, both nozzle
sides will print together.
Direction Set the printing direction of the print head:
• Left to right (L2R)
• Left to right reverse (L2RR)
• Right to left (R2L)
• Right to left reverse (R2LR)

INSTALLATION
Alignment
To view the print head alignment settings:

2. The Alignment settings listed below are available:

Forward offset (mm) Set the distance between the point where the product detect
sensor is triggered and the point where the print is made.
Disable sensor (mm) Set a distance to disable the product detect sensor after it
has been triggered.
The purpose of this setting is to prevent multiple prints on a
product.
Fixed length (mm) Note This setting is used if the "Repeat Times"
setting is different from 0 with "Sensor Mode".
Set the distance between 2 repeat prints.
Reverse offset (mm) Note This setting is used if "Bi-Direction" mode is
enabled. See Bi-Direction on page 67.
Set the distance for the second print, between the point
where the product detect sensor is triggered and the point
where the print is made.

INSTALLATION
SYSTEM SETTINGS
To view the system settings:
2. Select the System Settings icon:
Encoder Input - Internal

To setup an internal encoder with a fixed printing speed:

3. Set the Encoder input setting to Internal.
4. Adjust the Speed (m/min) setting.

INSTALLATION
Encoder Input - External

Use this option to measure the production line speed with a shaft encoder. To use this option, a
shaft encoder must be connected to the controller. See, External Shaft Encoder on page 58.
If the settings are incorrect, it will affect the print quality.
To setup an external shaft encoder to measure the production line speed:

3. Set the Encoder input setting to External.
4. Setup the settings listed below:

Pulse/Revolution Enter the number of pulses that the shaft encoder will make
for each revolution.
Default value: 3600
Diameter (mm) Enter the diameter of the shaft encoder wheel.
Default value 48.51 mm
Resume encoder Select the encoder rotation direction.
Default value: Auto.
• Auto (both directions are valid)
• Clockwise
• Counter clockwise.

INSTALLATION
Print Trigger - Continuous

Continuous print trigger mode is often used in web, pipe or roll printing applications (without a
sensor mark).
Continuous print trigger mode can be setup in 3 different ways:
• It can let the printer operate without a product detect sensor.
• It can let a signal from a product detect sensor, trigger the start of a print run. Printing will
continue until the Stop icon is pressed.
• It can let a continuously active signal from a product detect sensor, keep continuous
printing active. Printing will continue, until the product detect sensor signal stops.
To setup continuous print trigger mode:

3. Set Print trigger to Continuous.
4. Choose the Sensor mode:
Internal Use the product detect sensor that is built into the print head
to trigger printing.
External Use an external product detect sensor that is connected to
the IO socket to trigger printing.
5. Choose the Continuous mode:
Immediately Print continuously, as soon as the start icon on the home

screen is pressed. Printing will stop when the stop icon is
pressed.
When this mode is selected, a product detect sensor is not
needed.
Level Print continuously, when the printer receives a continuously
active signal from a product detect sensor. When the product
detect sensor signal stops, printing will stop.
First trigger Use a product detect sensor signal to trigger the first print of
a production line run. Printing will remain continuous after the
first product detect sensor signal. Press to stop icon on the
home screen to stop printing.
6. If Continuous mode is set to Level, choose the Level mode:
Ignore data Continuously print the same data from the first print when the
sensor is held active. New data will be ignored.
Keep data Print data new data in each label when the sensor is active.

INSTALLATION
Print Trigger - Sensor

Sensor print trigger mode can be setup in 2 different ways:
• Use the product detect sensor that is built into the print head, to trigger printing.
• Use an external product detect sensor connected to the IO socket, to trigger printing.
A single print trigger can trigger the start of 1, or more than 1 print.
To setup sensor print trigger mode:

3. Set Print trigger to Sensor.
4. Choose the Sensor mode:
Internal Use the product detect sensor that is built into the print head,
to trigger printing.
External Use an external product detect sensor connected to the IO
socket, to trigger printing.
5. Set the Repeat sensor value. This setting defines the number of times a print will be
repeated after each print trigger. For example, if Repeat sensor is set to 1, one print will be
made after a print trigger. If Repeat sensor is set to 2, one print will be made and then the
print will be repeated once after a print trigger.

INSTALLATION
Bi-Direction
Bi-Direction printing lets the the print direction change from "left to right", and then "right to left".
Use the Forward offset (mm) setting [5] to set to the printing position for "left to right". See,
Alignment on page 62.
Use the Reverse offset (mm) setting [6] to be set to the printing position for "right to left". See,
Alignment on page 62.
3
1
5
ABC 4
2
6
ABC
# Description
1 Print head/production line direction (Left to Right).
2 Print head/production line direction (Right to Left).
3 Sensor mark 1
4 Sensor mark 2
5 Forward offset (mm) setting
6 Reverse offset (mm) setting
To enable Bi-Direction mode:

3. Turn Bi-Direction On.
4. Adjust the Time value, to set the number of prints that will be made before the print
direction changes.

INSTALLATION
Auto Switch Channel

Note This setting is not available, if High speed is enabled.
This setting will automatically change the row of nozzles that is used for printing.
To enable and setup auto switch channel:

3. Turn Auto switch channel On
4. Adjust the Prints per channel value, to set how many prints will be made using 1 side
before switching to the other side (Range: 2-255).
High Speed
Note Enabling this setting will disable Auto switch channel.
High speed lets the printer print at high speed resolution. When this setting is enabled, the
printing speed can be doubled compared to normal resolution.
To enable high speed:

3. Turn High speed On.

INSTALLATION
Print Static Image

Printing performance can be improved by printing the label template as a static image.
To enable print static image:

3. Turn Print static image On.
Skew Angle
The print can be skewed to a specific angle. This lets the print head be installed at angles that
are not exactly 90° to the print surface.
To enable and adjust the skew angle:

3. Turn Skew angle On.
4. Adjust the Angle(°) value (Range: -25 to 25).

INSTALLATION
Auto Jet (Nozzle Purge)

Auto jet is intended for use with fast drying inks and in high temperature or dirty environments. It
is designed to prevent ink from drying in the nozzles and causing missing prints, when the
production line re-starts after a temporary pause.
When an auto jet purge happens, very small quantities of ink will be ejected out of the cartridge
nozzles. Ink may mark items that are close to the print head.
Notes 1. It is recommended to always enable this function, to make sure printing

quality remains high.
2. The recommended Timer (s) value is between 15 and 20 seconds.
3. The auto jet function will run when printing and not printing.
4. Auto jet is different from the purge function. Auto jet will automatically purge
the nozzles at regular times. Purge is a manual function.
To enable and setup auto jet:

3. Turn Auto jet On.
4. Adjust the Timer (s) value to set the time between each auto jet purge in seconds.
5. Adjust the Column count value to set the number of columns for purging.

INSTALLATION
Realtime
Enable this setting to encode the label template and send the data to the print head in real time.
The default reset time value is 1 second. This means the data will be updated every second. The
reset time value is set in seconds. The range for this setting is 1 to 60 seconds.
To enable Realtime:

3. Turn Realtime On.
4. Adjust the Reset time (s) setting to set how often the data will be updated in seconds.

INSTALLATION
ADVANCED SETTINGS
To view the advanced settings:
2. Select the Advanced Settings icon:
Display
To set the display settings:

3. Turn the settings described below On or Off:

Remember printing If this setting is enabled, when printing starts, the previous
label template will be used and any counters will continue
from their previous value.
Show printing data If this setting is enabled, data that has been printed from a
database will be shown on the home screen.
Live preview If this setting is enabled, a preview image of the print will be
shown on the home screen.

INSTALLATION
User Mode (Security)

Enable this feature, to force users to login to the printer with a username and password.
When this feature is enabled, an administrator level user can:
• Create new users
• Edit user permissions & passwords
• Lock users
• Delete users.
To enable user mode:

3. Turn User mode On.
4. Restart the printer.
5. When the printer boots up, use the default administrator username and password below to
login:
Username: Administrator
Password: admin@2021

INSTALLATION
Change Password
All users can change their own password, when the user is logged in.
If a password is forgotten, Admin level users can change the password of other users. See Edit
User on page 76.
If the Admin level password is forgotten, contact your local Domino support office to unlock the
printer.
To change the password of the logged in user:
1. From the Home screen, select the User icon:

2. Select Change password.
3. Enter the current password.
4. Enter a new password.
5. Confirm the new password.
6. Select OK.
Log Out
To logout:
1. Select the username in the bottom right corner of the user interface.
2. Select Logout.
3. Select Yes.

INSTALLATION
Create User
If user mode is enabled, an Admin level user can create new users.
To create a new user:
1. Login as an Admin level user.

3. Select the User & Permission tab.
4. Select the Create user icon:

5. Adjust the settings listed below:
Name Description
Username Enter the new users name.
• The name must start with a letter
• Name length: 6 to 100 characters
• Valid characters: Alphanumeric characters and the full
stop (period) symbol.
User level Select the user level:
• Admin
• Supervisor
• Technical
• Operator.
Password Enter the new user's password.
Confirm password Confirm the new user's password.
Permissions View the tasks that the new user is allowed to do.
To change the user's permissions, change the User level
setting.
6. Select Create.

INSTALLATION
Edit User
If user mode is enabled, an Admin level user can edit user's accounts.
To edit a user:

4. Select the Edit user icon:

Name Description
User level Select the user level:
• Admin
• Supervisor
• Technical
• Operator.
Change password Show the Password and Confirm password settings.
Password Change user's password.
Confirm password Confirm the user's new password.
Permissions View the tasks that the user is allowed to do.
To change the user's permissions, change the User level
setting.
6. Select Save.

INSTALLATION
Lock User
If user mode is enabled, an Admin level user can lock/unlock other user accounts. If a user
account is locked, the user will not be able to login, until an Admin level user unlocks the
account.
To lock/unlock a user:

4. Select an icon to lock or unlock the user:
The user is locked. Select to unlock the user.
The user is unlocked. Select to lock the user.
5. Select OK.
Delete User
If user mode is enabled, an Admin level user can delete other users.
To delete a user:

4. Select the Delete user icon:

5. Select Yes.

INSTALLATION
Remote
This setting lets users connect to the printer remotely from the web browser of a PC,
laptop ,tablet or mobile device (smart phone).
To enable remote:

3. Turn Remote On.
4. After this setting is enabled, setup the printer's network settings, see Network Settings on
page 91.

INSTALLATION
High Quality
When enabled, this setting will increase the darkness of the printed label by 30%.
To enable high quality:

3. Turn High quality On.

INSTALLATION
IO Signal
Enable this function, to adjust the pulse width of the output signal that is sent after printing is
done.
When the output is not active, the signal is high (24 V).
When the output is active, the signal is low (0 V).
The IO signal pulse width is illustrated in the diagram below:
To enable IO signal and adjust the output pulse width:

3. Turn IO signal On.
4. Adjust the Output Pulse width (ms) value, to set the width of the output in milliseconds.

INSTALLATION
Backup and Restore

The printer's settings can be backed up to and restored from a USB memory device.
It is also possible to restore the printer to it's factory default settings.
To use the backup and restore settings:

3. Select one of the options described in the table below:
Setting Description
Backup Note Connect a USB memory device before
selecting this option.
Backup the printer's settings to a connected USB memory
device.
Restore Note Connect a USB memory device that has the
restore file saved before selecting this option.
Restore the printer's settings from a connected USB memory
device.
Reset factory defaults Reset the printer to the factory default settings.

INSTALLATION
Common
Common settings configure the printer's language, keyboard layout and clock. Common settings
also include configuration for some basic defaults used when making a label template.
To setup the common settings:

Name Description
Font name Set the default font for label template objects.
Font size Set the default font size for label template objects.
Unit Set the default measurement unit system:
• Millimeter
• Centimeter
• Inch.
Primary currency Set the default currency.
Language Set the user interface language.
Region Set the date/time language region.
Standard digits Set the counter font type:
• Latin
• Arabic
Keyboard layout Set the keyboard type for the label template designer.
Date Set the system date and time.
Time zone Set the system time zone.
Synchronise clock Note To use this feature, the printer must be
connected to the internet.
Synchronise the system clock with an internet time server.

INSTALLATION
Configuring Print Controls

When a printer alert occurs, the printer can react in 1 of three different ways:
• Trigger a warning
• Stop printing
• Be ignored (ignore the alert).
The user can choose how the printer will react to each alert by adjusting the configuring print
controls settings.
To setup configuring print controls:

3. Select Configuring print controls.
4. Set the actions for the items listed below:
Name Description
Speed limit Select what will happen when the production line speed goes
higher than the printer's maximum speed limit.
Receiving data timeout Select what will happen, if the printer does not receive VDC
(variable data connection) data within a specific time.
Delay data Select what will happen when a print trigger occurs when
printing.
Empty data Select what will happen, if a print is triggered, but the printer
has not received variable data.
No cartridge Select what will happen when there is no ink cartridge in the
print head.
Invalid cartridge Select what will happen if the ink cartridge is invalid.
Lock cartridges Select what will happen if the ink cartridge is locked..
Ink out Select what will happen if the ink cartridge is empty.
Ink low Select what will happen if the ink level is low.

INSTALLATION
VDC SETTINGS
To view the VDC (variable data connection) settings:
2. Select the VDC Settings icon:
VDC (Variable Data Connection)

VDC (variable data capture) enables pre-defined parts of a label (database objects and dynamic
graphics objects) to be populated with data sent from an external device. Data is stored in a
buffer queue within the printer's memory in advance of printing.
If printing stops when VDC is in use, the printer's data buffer queue will be emptied. Data will
need to be transmitted to the printer again.
Data can be sent to the printer via 1 of the methods listed below:
• TCP/IP
• COM (RS485)
• INPUT
• Barcode Scanner (Connected via USB)
Notes 1. To create a text object that uses VDC data in the label, see VDC Database
Text Object on page 118.
2. To create a graphics object that uses VDC data in the label, see VDC
Dynamic Graphics Object on page 133.
To enable and setup VDC:

3. Turn VDC On.

INSTALLATION
Name Description
Mode Select what action will occur when the printer receives data:
• Print all - Print all messages from the sender. After the
last message is printed, the printer will go to a "NO
DATA" state and wait for new data. If the product detect
sensor is triggered when there is no data, the printer will
stop and show an error.
• Print last - Only print the last message from the sender.
• Print last and repeat - Only print the last message from
the sender and continue to print the last message until
new messages are received.
Data type Select the VDC data type:
• JSON
• Raw data
• Customize.
Connection Select the connection method:
• TCP/IP
• COM (RS485)
• INPUT
• Barcode scanner (connected via USB).
Response VDC Data Turn this function On, to send a response to the sender when
VDC data is printed.
Response VDC Command Turn this function On, to send a response to the sender when
VDC data is received.
Controller port Note This setting is only valid if Connection is set to
TCP/IP.
Select the printer's communication port.
Default: 2030
COM Port Note This setting is only valid if Connection is set to
COM.
Select the printer's communication port.
Default: COM0
Data bits Note This setting is only valid if Connection is set to
COM.
Select the number of data bits in each character:
• 4
• 5
• 6
• 7
• 8.

INSTALLATION
Name Description
Parity Note This setting is only valid if Connection is set to
COM.
Select the type of parity bit that will be expected.
A parity bit is an extra data bit that will be sent with each data
character to detect errors in the transmission:
• None - No parity will be expected
• Even - The parity bit will always be even
• Mark- The parity bit will always be 1
• Odd - The parity bit will always be odd
• Space - The parity bit will always be 0.
Baud rate Note This setting is only valid if Connection is set to
COM.
Select the baud rate between the printer and the device that
the printer is connected to:
• 9600
• 19200
• 38400
• 57600
• 115200.
Stop bits Note This setting is only valid if Connection is set to
COM.
Select the number of stop bits that will be sent at the end of
each character to enable the detection of the end of the
character:
1, or 2.

INSTALLATION
Rule
The rule settings define how incoming data is treated. The available settings are different
depending on the selected data type.
Rule Settings for JSON Data

To setup rule for Json or Raw data:

3. Set Data type to Json or Raw.
4. Scroll down to the Rule settings.
Name Description
Split character Choose the character that is used to separate each item of
data in the data package.
Encoding Choose the encoding mode of the data package.

INSTALLATION
Rule Settings for Customize Data

For the customize data type, the rule settings define what part of the data package will be
printed.
Data can be selected for printing by choosing which numerical bytes of data from the data
package will be printed. Or, characters can be used to mark the start and end of printable data.
Bytes of Data
To setup Rule using the Bytes of data option when Data type is Customize:

3. Set Data type to Customize.
5. Select Configurations.
6. Set Get data type to Bytes of data.
7. Set Package length to the number of bytes in the data package. If the data package is
shorter/longer than this length, the data will not be accepted. For example, in the data
package below, Package length should be set to 16:
Data: S T $ A B # 8 . 6 k g $ C D E N
Byte #: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
8. Use the VDC field options, to set how many variable data objects will be printed in the
label. For example, if the label will contain 1 variable data objects, tick VDC1.
9. Use the Start bytes and End bytes settings to choose the first and last bytes of the data
package to be printed. In the data package example below, to print "8.6kg", set Start bytes
to 6 and End bytes to 10:
Data: S T $ A B # 8 . 6 k g $ C D E N
Byte #: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

INSTALLATION
Characters
To setup Rule using the Characters option when Data type is Customize:

3. Set Data type to Customize.
5. Select Configurations.
6. Set Get data type to Characters.
7. Set Package length to the number of bytes in the data package. If the data package is
shorter/longer than this length, the data will not be accepted. For example, in the data
package below, Package length should be set to 16:
Data: S T $ A B # 8 . 6 k g $ C D E N
Byte #: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
8. The Prefix setting can be used to set the characters that mark the start of the data
package. For example, in the data package below, Prefix should be set to ST:
Data: S T $ A B # 8 . 6 k g $ C D E N
Byte #: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
9. The Suffix setting can be used to set the characters that mark the end of the data package.
For example, in the data package below, Suffix should be set to EN:
Data: S T $ A B # 8 . 6 k g $ C D E N
Byte #: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
10. Use the VDC field options, to set how many variable data objects will be printed in the
label. For example, if the label will contain 1 variable data object, only tick VDC1.
11. Use the Start characters and End characters settings to define the start and end of
printable data. In the data package example below, to print "8.6kg", set Start characters to
$AB# and End characters to $CD:
Data: S T $ A B # 8 . 6 k g $ C D E N
Byte #: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

INSTALLATION
Monitor
When using VDC, this function lets the user get real time printer information such as speed,
printer status, printed pages, print head status etc.
To enable and setup monitor:

3. Turn Monitor On.
Name Description
Response Select how the printer will respond to printer status requests:
• Time interval - Respond to status requests within a user
specified period of time.
• Each print - Respond to status requests after each print.
Interval length (s) If Response is set to Time interval, set the period of time
allowed for the printer to respond to the status request.

INSTALLATION
NETWORK SETTINGS
The printer can be controlled through the network by the web browser of a PC, laptop or tablet
or mobile device (smart phone). To do this, make sure the remote setting is enabled, see Remote
on page 78.
To view the network settings:
2. Select the Network Settings icon:
IP Address
To setup the printer's IP address:

Name Description
Dynamic Select if the printer will automatically obtain an IP address
from the connected network, or use a static IP address:
• On - Automatically obtain an IP address from the
network.
• Off - Set a static IP address.
IP The IP address of the printer:
• If Dynamic is Off, get an IP address from the network
administrator.
• Make sure that the IP address is in the same range as
other devices on the network.
• Make sure the address does not conflict with any other
device on the network.
Subnet mask Set the subnet mask. The subnet mask must match other
devices on the same network.
Default: 255.255.255.0
Default gateway If the printer needs to communicate with devices on a
different network (or the internet), enter the IP address of the
network's default gateway (router).
4. Select Save.

INSTALLATION
DNS Server Address

To setup the DNS (domain name system) server address:

Name Description
Dynamic Select if the printer will automatically obtain an IP address
from the connected network or use a static IP address:
• On - Automatically obtain an IP address from the
network.
• Off - Set a static IP address.
Preferred DNS server Enter the preferred DNS server address.
Alternate DNS server Enter an alternate DNS server address.
4. Select Save.

INSTALLATION
Control the Printer via Web Browser

To control the printer via web browser:
1. Connect an Ethernet cable from the network to the printer's Ethernet socket.

4. Turn Remote On.

6. Setup the printer's network settings, see IP Address on page 91.
7. Open a web browser on a PC, laptop, tablet or mobile device (smart phone) that is also
connected to the network.
8. Enter the IP address of the printer followed by ":8080" into the address bar, for example:
9. If the connections fails, turn the Remote setting off/on, and re-boot the printer.

INSTALLATION
POWER SAVE SETTINGS

To view the power save settings:
2. Select the Power Save Settings icon:
Monitor
To view and edit the power save monitor settings:
2. Select the Power Save Settings icon:

Name Description
Brightness Use the slider bar to adjust the screen brightness.
Power save Turn power save settings On or Off. When enabled, the
Darken screen and Turn off screen settings will be available.
Darken screen After a set time of no action, the screen will darken to save
power.
The screen will darken by 50%.
The screen will go back to the set brightness value when
touched.
The available settings are:
• 30 seconds
• 1 minute
• 5 minutes
• Never
Turn off screen After a set time of no action, the screen will turn off to save
power.
The screen will go back to the set brightness value when
touched.
The available settings are:
• 10 minutes
• 30 minutes
• 1 hour
• Never

INSTALLATION
LANGUAGE SETTINGS
To view and edit the language settings:
2. Select the Language Settings icon:
Import Language
To import a new language:
1. Put the language file into the top level (root folder) of a USB memory device.
2. Connect the USB memory device to the printer.
5. Select the Import icon:

6. Select the language file.
7. Select OK and wait for the file to import.

INSTALLATION
Export Language
To export a language from the printer:
1. Connect a USB memory device to the printer.
4. Select the Export icon:

5. Select the language file.
6. Choose a folder to save the language file to.
7. Select OK and wait for the file to export.
Delete Language
To delete a language from the printer:
3. Select the Delete icon for the language to be deleted:

INSTALLATION
FONT SETTINGS
To view and edit the font settings:
2. Select the Font Settings icon:
Import Font
To import a new font:
1. Put the font file into the top level (root folder) of a USB memory device.
5. Select the Import icon:

6. Select the font file.
Delete Font
To delete a font:
3. Select the Delete icon for the font to be deleted:

OPERATION
PART 4 OPERATION
START UP

the printer.

To start up the printer:
1. Remove the protective cover from the ink cartridge.

OPERATION

nozzles.


OPERATION
5. Press the Standby button shown below and wait for the printer to boot up.

OPERATION
LOAD A LABEL TO PRINT

To load a label to print:
1. From the home screen, select the Folder icon:

2. Select the label template to load.
Note A preview of the template will be displayed.

3. Select Open.

OPERATION
START PRINTING
To start printing, select the start icon:
STOP PRINTING
Note If printing stops when VDC is in use, the printer's data buffer queue will be
emptied. Data will need to be transmitted to the printer again.
To stop printing, select the stop icon:

OPERATION
SHUT DOWN

the printer.
To shut down the printer:
1. From the home screen, select the Standby icon and select Shut down. Or, press
and hold the Standby button shown below for 2 seconds.
Note Selecting the Standby icon or pressing the Standby button does not
disconnect the printer from the electrical power supply.

OPERATION
2. Open the latch and remove the ink cartridge.

OPERATION
3. Fit the protective cover to the cartridge, to prevent the cartridge nozzles from drying.

OPERATION
DESIGN A LABEL TEMPLATE

To design a new label template:
1. From the home screen, select the Design icon:
2. Select the New label template icon:

3. Enter the Name of the label template.
4. Enter the Width of the label template.
Note The maximum label width depends on the resolution.
Maximum Label Width Resolution

1.387 m • 600x600 DPI
• 300x600 DPI
• 150x600 DPI
1.5 m • 600x300 DPI
• 600x200 DPI
• 600x150 DPI
• 600x120 DPI
• 600x100 DPI
• 300x300 DPI
• 300x200 DPI
• 300x150 DPI
• 300x120 DPI
• 300x100 DPI
• 150x300 DPI
• 150x200 DPI
• 150x150 DPI
• 150x120 DPI
• 150x100 DPI
5. Select the Print head type.

6. Select OK.

OPERATION
ADD OBJECTS TO LABEL TEMPLATE

Add a Text Object
To add a text object to the label template:
1. Select the Object icon:

2. Select Text.
3. Input the required text.
4. Select OK.
5. Drag the object to a suitable location in the template, or use the arrow icons to reposition
the object:
6. To change the object's appearance, select the properties icon:
Note The properties icon is not used, if the web browser interface is being used.
7. In the General tab, use the settings listed below to change the object's general
appearance:

X (mm) Set the horizontal position of the object in the template.
Y (mm) Set the vertical position of the object in the template.
Width (mm) Set the width of the object.
Height (mm) Set the height of the object.
Scale mode Set the scale mode of the object:
• Scale - The width and height of the object can be set
independently.
• Auto size - The width and height of the object is
controlled by the font size.
Angle Rotate the object.
Lock Lock the object to prevent it from being edited.
Visible Make the object printable or not printable.
Font family Set the font type.
Size (pt) Set the font size.

OPERATION

Style Choose:
• Bold
• Italic
• Underlined.
Text align If the object has more than 1 line, set the alignment:
• Left
• Center
• Right.
Remove blank line Remove blank lines from the object.
Remove leading space Remove leading spaces from the object.
8. Open the Text tab, to change the text.

OPERATION
Add a Counter Object

To add a counter object to the label template:

2. Select Counter.
3. Input the object data:
Name Description
Start value Set the counter object's start value.
End value Set the counter object's end value. When the counter reaches
this value, it will return to the start value.
Step value Set the counter object's increment/step value.
Repeat time Set the number of times each counter value will be repeated.
Prefix Set a prefix value for the counter object.
Suffix Set a suffix value for the counter object.
Padding character Set the number of padding characters (Range: 1 to 10)
Step Set the counting direction:
• Up
• Down.
Standard digits Set the type of digit:
• Latin
• Arabic.
Content Displays a preview of the counter object.
4. Select OK.
the object:
appearance:

OPERATION

independently.
Style Choose:
• Bold
• Italic
• Underlined.
• Left
• Center
• Right.
8. In the Counter tab, use the settings listed below to change counter object settings:
Name Description
End value Set the counter object's end value. When the counter reaches
this value, it will return to the start value.
Prefix Set a prefix value for the counter object.
Suffix Set a suffix value for the counter object.
• Up
• Down.

OPERATION
Name Description
Standard digits Set the type of digit:
• Latin
• Arabic.
Content Displays a preview of the counter object.

OPERATION
Add a Database Object

A database object lets a pre-defined part of the label (database object) be populated with data
from another source.
2 different types of database object can be created:
• Database - Use a database file saved onto a USB memory device that is connected to the
printer.
• VDC (Variable Database Connection) - Use data that is transmitted from an external device
via, TCP/IP, COM (RS485), INPUT. or Barcode Scanner (Connected via USB).
Database Text Object

This topic describes how to setup a database object, using a database file saved on a USB
memory device.
Valid database file formats:
• .txt
• .csv
To add a database object to the label template:
1. Put the database file onto a USB memory device. The image below is a simple .csv file that
will be used as an example:

4. Select Database.
5. Select Load database.
6. Set the settings listed below:

File type Choose the database file type, TXT or CSV.

OPERATION

Encoding Chose the database file encoding type.
Split char Choose the character that is used to split items in the
database file.
First row header Choose if the first row of data will be used as a heading to
identify data in the user interface. If this setting is enabled, the
first row of data will not be printed.
7. Select the Select file icon:
8. Open the D:/ drive:

9. Choose the database file and select the tick icon.
10. Select Next.

OPERATION
11. A list of items in the database will now be displayed, select OK to continue.
12. Use the arrow icons, to move the database fields that will be printed from the Source list to
the Destination list.
Notes 1. Items in the Source list will not be printed.

2. In the example below, the database items "Number" and "Letter" will be
printed.

OPERATION
13. It is also possible to include Text, Datetime, Counter and Shiftcode elements within the
object. To include one or more of these elements, move them from the Source list to the
Destination list. After moving the required elements to the Destination list, select them and
adjust the element's settings.
14. Select OK.
the object:
appearance:

OPERATION

independently.
Style Choose:
• Bold
• Italic
• Underlined.
• Left
• Center
• Right.
18. In the Database tab, use the settings listed below to change database object settings:
Name Description
Remove source Note This setting is only visible, if a database source
is selected.
Disconnect the object from the current database source. This
lets a new database source be selected.
Load database Load a database file from a connected USB memory device.
Load VDC Load and setup a variable database connection source.
Source This is a list of items that are available to add to the database
object. To add an item to the database object, use the arrow
icons to move it to the Destination list.
Destination This is a list of items that have been added to the database
object. To remove an item from the database object, use the
arrow icons to move it to the Source list.

OPERATION
Name Description
Content Displays a preview of the database object.

OPERATION
VDC Database Text Object

This topic describes how to setup a database object, using a variable database connection to
another device.
To add a database object to the label template:
1. Setup the connection to the device that will transmit data to the printer, see VDC Settings
on page 84.
2. In the label template designer, select the Object icon:

3. Select Database.
4. Select Load VDC.
5. Select OK.
6. Use the arrow icons, to move the database fields that will be printed from the Source list to
the Destination list. Up to 20 VDC items can be selected (VDC1 to VDC20).
Notes 1. Items in the Source list will not be printed.

2. In the example below, VDC1 and VDC2 will be printed.

OPERATION
7. It is also possible to include Text, Datetime, Counter and Shiftcode elements within the
object. To include one or more of these elements, move them from the Source list to the
Destination list. After moving the required elements to the Destination list, select them and
adjust the element's settings.
8. Select OK.
the object:
appearance:

OPERATION

independently.
Style Choose:
• Bold
• Italic
• Underlined.
• Left
• Center
• Right.
12. In the Database tab, use the settings listed below to change database object settings:
Name Description
Remove source Note This setting is only visible, if a database source
is selected.
Disconnect the object from the current database source. This
lets a new database source be selected.
Load database Load a database file from a connected USB memory device.
Load VDC Load and setup a variable database connection source.
Source This is a list of items that are available to add to the database
object. To add an item to the database object, use the arrow
icons to move it to the Destination list.
Destination This is a list of items that have been added to the database
object. To remove an item from the database object, use the
arrow icons to move it to the Source list.

OPERATION
Name Description
Content Displays a preview of the database object.

OPERATION
Populate the VDC Database Text Object with Data

To populate the VDC database object with data:
1. Select the Save icon, to save the label template:
2. From the Home screen, select the Folder icon:


4. Select Open.
5. Select the Start icon, to start printing:

6. Transmit data from the external device to the printer.
7. The data will now be shown at the bottom of the Home screen.

OPERATION
Add a Barcode Object

To add a barcode object to the label template:

2. Select Barcode.
3. Input the object data:
Name Description
Source Select the barcode data type:
• Text - The barcode data will be generated from static
text.
• Counter - The barcode data will be generated from a
counter.
• Datetime - The barcode data will be generated from a
clock.
• Shiftcode - The barcode data will be generated from a
shiftcode.
• Boxlot - The barcode data will be generated from a
boxlot counter.
• Database - The barcode data will be generated from a
database.
Barcode type Select the barcode type.
4. Select Next.
5. Setup the barcode source data:
Source Type Action

Text Enter the text that will be used to generate the barcode.
Counter Setup the counter settings, see Add a Counter Object on
page 109.
Datetime Setup the clock settings, see Add a Clocks Object on page
137.
Shiftcode Setup the shiftcode settings, see Add a Shift Code Object on
page 142.
Boxlot Setup the boxlot counter settings, see Add a Boxlot Object on
page 145.
Database Setup the database settings, see Add a Database Object on
page 112.
6. Select OK.

OPERATION
the object:
appearance:

independently.
Style Choose:
• Bold
• Italic
• Underlined.
• Left
• Center
• Right.

OPERATION

10. In the Barcode tab, use the settings listed below to change barcode settings.
Name Description
Name Name of the selected barcode type.
Module width Set the barcode module size.
Optimize Optimise the barcode size.
Encoding mode Choose the data encoding mode.
Code page If Encoding mode is set to Code page, choose an encoding
method.
Quiet zones Select the unit of measurement that will be used to define the
size of the quiet zone/margin around the barcode:
• Pixel
• Millimeter
• Mils
• Inch
• Percent.
Bar width reduction(%) Reduce the width of the barcode bars, to compensate for ink
spreading out on the print surface.
Left margin Add a blank space left of the barcode.
Right margin Add a blank space right of the barcode.
Top margin Add a blank space above the barcode.
Bottom margin Add a blank space below the barcode.
Must fit Choose if the barcode must fit in the bounding rectangle.
Escape sequence Enable escape sequences in the barcode data such as enter,
tab etc.
11. Tabs are also available to change specific settings for the selected barcode type and data
source type.

OPERATION
Add a Static Graphics Object

Valid image file formats:
• .jpg
• .bmp
• .png
• .gif
To add a static graphic object to the label template:
1. Connect a USB memory device containing the image file to the printer.

3. Select Graphics.
4. Set Image type as Static.
5. Select the Select image icon:

7. Choose the image file on the USB memory device and select the tick icon.
8. Select OK.
the object:
10. To adjust the object's properties, select the properties icon:
appearance:


OPERATION

independently.
12. To change the image, select the Graphics tab.

OPERATION
Add a Dynamic Graphics Object

A dynamic graphics object lets a pre-defined part of the label (dynamic graphics object) be
populated with different images.
Image files are saved on a USB memory device connected to the printer.
Valid image file formats:
• .jpg
• .bmp
• .png
• .gif
2 different types of dynamic graphics object can be created:
• Database - Use a database file saved onto a USB memory device that is connected to the
printer, to select the image.
• VDC (Variable Database Connection) - Use data that is transmitted from an external device
via, TCP/IP, COM (RS485), or INPUT, to select the image.
Database Dynamic Graphics Object

This topic describes how to setup a dynamic graphics object, that uses a database file saved on
a USB memory device, to select the image.

OPERATION
To add a dynamic graphics object to the label template:

1. Save the image files to a folder on a USB memory device.
2. Make a .CSV or .TXT file that lists the file names of the images in the order that they will be
printed.
3. Save the .CSV or .TXT file on the same USB memory device that contains the image files.

OPERATION

6. Select Graphics.
7. Set Image type as Dynamic.
8. Select Load database.
9. Set the settings listed below:

File type Choose the database file type, TXT or CSV.
Encoding Chose the database file encoding type.
Split char Choose the character that is used to split items in the
database file.
First row header Choose if the first row of data will be used as a heading to
identify data in the user interface. If this setting is enabled, the
first row of data will not be used to select an image file.

12. Choose the database file (.CSV or .TXT) on the USB memory device and select the tick
icon.
13. Select Next.

OPERATION
14. A list of items in the database will now be displayed, select OK to continue.
15. Select the Select folder icon:

17. Find the folder that contains the image files, and select the green tick icon.
18. Select OK.

OPERATION
the object:
appearance:

independently.
22. Select the Graphics tab, to change the image database.

OPERATION
VDC Dynamic Graphics Object

This topic describes how to setup a dynamic graphics object, using a variable database
connection to another device, to select the image file.
To add a dynamic graphics object to the label template:
1. Setup the connection to the device that will transmit data to the printer, see VDC Settings
on page 84.
2. Save the image files to a folder on a USB memory device, and connect it to the printer.
3. In the label template designer, select the Object icon:

4. Select Graphics > Dynamic > Load VDC.

OPERATION
5. Select OK.
6. Select the Select folder icon:

8. Find the folder that contains the image files, and select the green tick icon.
9. Select OK.

OPERATION
the object:
appearance:

independently.
13. Select the Graphics tab, to change the VDC settings.
14. To populate the object with data, see Populate the VDC Dynamic Graphics Object with
Data on page 136.

OPERATION
Populate the VDC Dynamic Graphics Object with Data

To populate the VDC dynamic graphics object with data:
1. Select the Save icon, to save the label template:
2. From the Home screen, select the Folder icon:


4. Select Open.
5. Select the Start icon, to start printing:

6. Transmit data (the file names of the images) from the external device to the printer.
7. A list of the selected images will now be shown at the bottom of the Home screen.

OPERATION
Add a Clocks Object

Note The system clock must be set up to print an accurate date/time value. See
Common on page 82.
To add a clocks object to the label template:

2. Select Clocks.
Name Description
Format Set the date/time format. See Clocks Object Formats on page
140.
Exp. Date Add days to the object value
For example, if the date is January 1st, and Exp. Date is set to
5, the date January 6th will be printed.
Roll mode This setting lets the object continue to print yesterday's date
for a period of time, or print tomorrows date at an earlier time.
For example, if this is set to Back day, and Roll hours is set to
5. At 04:00 am, January 2nd, the object will print 04:00 am,
January 1st. Then, at 05:00 am, the object will advance to
today's date and print 05:00 am, January 2nd.
Or, if this is set to Next day, and Roll hours is set to 5. At
18:00 pm, January 2nd, the object will print 18:00 pm,
January 2nd. Then, at 19:00 pm, the object will advance to
tomorrow's date date and print 19:00 pm, January 3rd.
• None - Print the current time/date.
• Back day - Use the Roll hours setting to continue
printing yesterday's date for a period of time.
• Next day - Use the Roll hours setting to begin printing
tomorrow's date at an earlier time.
Roll hours Note This setting is only valid, if Roll mode is set to
Back day, or Next day.
Set the number of hours that will be added to, or subtracted
from the object's value.
Region Set the date/time region.
Upper case Set upper or lower case text for name of the month formats
(MMM and MMMM).

OPERATION
Name Description
Content Display a preview of the object.
1. Select OK.
the object:
appearance:

independently.
Style Choose:
• Bold
• Italic
• Underlined.

OPERATION

• Left
• Center
• Right.
5. In the Clocks tab, use the settings listed below to change the clocks object settings.
Name Description
Format Set the date/time format. See Clocks Object Formats on page
140.
Exp. Date Add days to the object value
For example, if the date is January 1st, and Exp. Date is set to
5, the date January 6th will be printed.
Roll mode This setting lets the object continue to print yesterday's date
for a period of time, or print tomorrows date at an earlier time.
For example, if this is set to Back day, and Roll hours is set to
5. At 04:00 am, January 2nd, the object will print 04:00 am,
January 1st. Then, at 05:00 am, the object will advance to
today's date and print 05:00 am, January 2nd.
Or, if this is set to Next day, and Roll hours is set to 5. At
18:00 pm, January 2nd, the object will print 18:00 pm,
January 2nd. Then, at 19:00 pm, the object will advance to
tomorrow's date date and print 19:00 pm, January 3rd.
• None - Print the current time/date.
• Back day - Use the Roll hours setting to continue
printing yesterday's date for a period of time.
• Next day - Use the Roll hours setting to begin printing
tomorrow's date at an earlier time.
Roll hours Note This setting is only valid, if Roll mode is set to
Back day, or Next day.
Set the number of hours that will be added to, or subtracted
from the object's value.
Region Set the date/time region.
Upper case Set upper or lower case text for name of the month formats
(MMM and MMMM).

OPERATION
Clocks Object Formats

The table below lists the valid date formats for datetime objects.
Date Format Character Description

W Week number of the year. Weeks start on Monday (1-53).
'N' Day number of the week as a single numeric character (1-7).
'NN' Day number of the week as 2 numeric characters (01-07).
'NO' Day of the week as a single alpha character (A-G).
'ND' Three letter abbreviated name of the day.
Example: MON, TUE, WED etc.
'JJJ' Day number of the year as a 3 numeric characters (001-365).
Example: January 1st = 001, February 1st = 032 etc.
'y' The year as a single digit.
Example: 2025 = 5, 2030 = 0 etc.
'M' The name of the month as a single alpha numeric character.
Example:
• January = 1
• February = 2
• March = 3
• April = 4
• May = 5
• June = 6
• July = 7
• August = 8
• September = 9
• October = O
• November = N
• December = D
dddd The name of the day.
Example: Monday, Tuesday Wednesday etc.
D Day number of the month with no leading zero (1-31).
DD Day number of the the month with leading zero (01-31).
MM Month number of the year with leading zero (01-12).
MMM The abbreviated name of the month.
Example: Jan, Feb, Mar etc.
MMMM The name of the month.
Example: January, February, March etc.
YY The year as a two digit number (00-99).

OPERATION
Date Format Character Description

YYYY The year as a four digit number.
h Hour, 12 hour clock with no leading zero (1-12).
hh Hour, 12 hour clock with leading zero (01-12).
H Hour, 24 hour clock with no leading zero (0-23).
HH Hour, 24 hour clock with leading zero (00-23).
mm Minute (00-59).
ss Second (00-59).
A AM or PM.
, . / - : <SPACE> Date separators.

OPERATION
Add a Shift Code Object

To add a shift code object object to the label template:

2. Select Shift code.
Name Description
Code Enter the name of each shift (0-5 characters). The shift name
will be printed.
Time (24 hour) Enter the start time of each shift. The time will not be printed.
4. Select OK.
the object:
appearance:

independently.

OPERATION

Style Choose:
• Bold
• Italic
• Underlined.
• Left
• Center
• Right.
8. In the Shift code tab, use the settings listed below to change shift code settings.
Name Description
Code Enter the name of each shift (0-5 characters). The shift name
will be printed.
Time (24 hour) Enter the start time of each shift. The time will not be printed.

OPERATION
Add a Line Object

To add a shift code object object to the label template:

2. Select Line.
3. Select OK.
the object:
appearance:

independently.

OPERATION
Add a Boxlot Object

A boxlot object is a dual counter that is used to count the box and products in the box.
To add a boxlot object to the label template:

2. Select Boxlot.
3. Change the settings listed below:
Name Description
Main counter Select the counter that will be printed first as the main
counter.
• Counter 1
• Counter 2
Separate Enter the character that will be printed in between the 2
counters to separate them.
4. Select Counter 1.
5. Change the settings listed below for Counter 1.
Name Description
End value Set the counter object's end value.
• Up
• Down.
6. Select Counter 2.
7. Change the settings listed below for Counter 2.
Name Description
End value Set the counter object's end value.

OPERATION
Name Description
• Up
• Down.
8. Select OK.
the object:
appearance:

independently.
Style Choose:
• Bold
• Italic
• Underlined.

OPERATION

• Left
• Center
• Right.
12. In the Boxlot tab, use the settings to change boxlot object settings.

OPERATION
SAVE LABEL TEMPLATE
To save the label template, select the Save icon:
SAVE LABEL TEMPLATE WITH DIFFERENT NAME

To save the label template with a different name:
1. Select the Save as icon:

2. Enter a different name for the label template.
3. Select Save.

OPERATION
EDIT OBJECT PROPERTIES

To edit a label object's properties:
1. Open the label template in the label template designer.
2. Select the object.
3. Select the properties icon:

4. Different tabs for different property settings are available, depending on the object type.
DELETE LABEL TEMPLATE

Note A label template cannot be deleted, if it is loaded to print.
To delete a label template:
1. From the home screen, select the Folder icon:

2. Select the template.
3. Select the Delete icon:

OPERATION
IMPORT LABEL TEMPLATE

To import a label template from a USB memory device:
1. Put the label template file onto a USB memory device.
4. Select the More icon:

5. Select Import template.

8. Select the label template.
9. Select Next.
10. Select OK.

OPERATION
EXPORT LABEL TEMPLATE

To export a label template to a USB memory device:
1. Connect a USB memory device to the printer.
3. Select the More icon:

4. Select Export template.
5. Select the label template to export
6. Select Next.
8. Select the D:/ drive, or open a folder on the D:/ drive:

9. Select OK.

OPERATION
LOG
The G50i records a log of all user actions. Logs older than 6 months are automatically deleted.
Log information includes:
• Date/time that the action was recorded
• The user who was logged in
• The type/category of action
• A description of the action.
To view the log:
1. From the Home screen, select the Log icon:

2. Adjust the dates in the top right corner, to set the viewing date range.
3. Use the icons listed below, to filter the log by action type.
Note More than 1 filter can be applied at the same time.
Filter "error" actions.
Filter "warning" events.
Filter "information" events.
Filter "stop print" events.
Filter "start print" events.

OPERATION
Export Log
The log can be exported from the printer to a USB memory device. The export is a .zip file that
contains .txt files.
To export the log:

3. Adjust the dates in the top right corner, to choose a date range to export.
4. Select Export.
5. If required, change the file name of the export. The default file name is:
log_00000000_99999999.zip
• 00000000 is the first date selected in the export range
• 99999999 is the last date selected in the export range.
1. Choose a folder on the USB memory device to save the export to.
2. Select OK.

OPERATION
STATISTIC COUNTERS
The printer has 2 statistic counters that record the number of prints made.
1 counter can be reset by the user at any time. The other counter cannot be reset.
To view the statistic counters:

2. Select the Statistic tab.
3. In the Parameters section of the screen, view the 2 counters.
4. To change the names of the counters, select the counter name and enter a new name.
5. To reset 1 of the counters, select Reset.
The history of the counter values can also be viewed.
To view the history of the counter values:

2. Select the Statistic tab.
3. Use the Filter options to select a date range.
4. In the Production total print count section of the screen, view the history of the counter
values.

MAINTENANCE & TROUBLESHOOTING
PART 5 MAINTENANCE & TROUBLESHOOTING
ERROR DESCRIPTION
Error Description
Stop print (Normal event) "Stop" has been selected on the user interface. Printing will
be stopped. No light is on.
Invalid Cartridge The ink cartridge is not a valid/genuine ink cartridge.
No Cartridge No ink cartridge is installed.
Ink Low The ink level in the cartridge is below 5 ml.
Ink Out The ink level in the cartridge is below 0.4 ml.
Speed Limit The speed measured by the encoder is too fast. The printer
cannot print at this speed. See, Printing Speed Table on page
24.
VDC/Real Time Printing If real time printing is enabled, after the product detect sensor
Speed Overload is triggered, the label template will immediately be encoded
and sent from the controller to the print head.
If the total time to encode and send the label data to the print
head is longer than the time it takes for the product/print
surface to move from the product detect sensor to the print
head, the label may not print. If this event occurs, printing will
stop and this error will be displayed.
To solution to this error, is to slow down the production line, or
physically move the product detect sensor further away from
the print head.

PRINT QUALITY FAULTS

Problem Example Action
Print face too far away Lower the print head until
from the substrate the print quality is
acceptable
Print face touching the Raise the print head until
substrate the print quality is
acceptable
Print face at an angle Ensure the rows of print
nozzles are parallel with
the leading edge of the
substrate
Print nozzles parallel with Ensure the print nozzles
the movement of the are perpendicular to the
substrate product movement
Print face nozzles have Wipe print face or perform
become blocked a micro purge. If the
nozzles do not unblock
replace the ink cartridge
Print becomes blurred over Print nozzles are

the top or bottom of the perpendicular to product
text movement. However, the
print face is not parallel to
the substrate
The encoder is slipping or Check the encoder
internal speed set on the installation or the speed
printer does not match the settings on the printer
actual line speed
Print too faint Increase horizontal or
vertical DPI
Print too dark/too much Decrease horizontal or
ink on substrate or ink vertical DPI
consumption too high

UPDATE SOFTWARE/FIRMWARE
To update the printer's software/firmware:
1. Put the update file into the top level (root folder) of a USB memory device.
2. Stop printing.
4. From the Home screen, select the Update icon:

7. Select the update file, to complete "Step 1".
Notes 1. Update files have an .io extension.
2. If the update file cannot be seen, select the Refresh icon:
8. Select Next, to upload the file to the printer and complete "Step 2".
Note Do not remove the USB memory device, until the file is uploaded to the
printer.
9. Select Next, to verify the update file and complete "Step 3".
10. After the file is verified, select Next to install the update file and complete "Step 4".
Notes 1. Do not turn off the printer, disconnect the printer from electrical power, or
change the screen until the update file has installed.
2. After the update file has successfully installed, the printer will automatically
restart.
11. After the printer has restarted, the printer is ready for use.

REPLACE INK CARTRIDGE


the printer.

Notes 1. Change the ink cartridge promptly to avoid poor printing.

2. If printing stops when VDC is in use, the printer's data buffer queue will be
Required tools and equipment: Ethanol cleaning wipes, and lint free cloth/tissue.
To replace the ink cartridge:
1. Stop printing, select the Stop icon:


3. Remove the protective cover from the new ink cartridge.


nozzles.


7. Obey local waste disposal regulations, to dispose of the used ink cartridge.

PURGE BLOCKED CARTRIDGE NOZZLES


the printer.
If the cartridge nozzles become blocked, a purge can be used to eject very small quantities of
ink out of the cartridge nozzles. Ink may mark items that are close to the print head.
There are 2 different ways to do a purge:
1. From the Home screen, select the Purge icon:

2. Or, press the Purge button on the print head:

CLEAN THE CARTRIDGE NOZZLES


the printer.
WARNING Flammable Material. Risk of Fire.

Do not use flammable substances to clean the product.
Using flammable substances may cause a fire. Only use a dry lint-free
cloth.


To clean the ink cartridge nozzles:
1. Stop printing, select the Stop icon:

3. Use a new clean dry lint-free cloth to wipe the ink cartridge nozzles at a 45° angle.

nozzles.



CLEAN THE PRINT HEAD


the printer.

Using flammable substances may cause a fire. Only use a dry lint free
cloth, or a lint free cloth moistened with water.
Liquids can short circuit electrical connections and cause damage. Do not let
liquids make contact with any electrical connections.
CAUTION Low Ingress Protection. Risk of damage to equipment.
The print heads have no ingress protection against liquids. Spraying the
equipment with a water jet may cause damage. Do not spray the equipment with
a water jet.
To clean the print head:

2. Disconnect the controller from the electrical power supply.

4. Use a clean lint free cloth moistened with water, to wipe the print head clean.
5. Make sure that the print head and electrical connectors are dry, before re-inserting the ink
cartridge, re-connecting the electrical power supply and turning the printer back on.



CLEAN THE CONTROLLER


the printer.

Using flammable substances may cause a fire. Only use a dry lint free
cloth, or a lint free cloth moistened with water.
Liquids can short circuit electrical connections and cause damage. Do not let
liquids make contact with any electrical connections.
CAUTION Low Ingress Protection. Risk of damage to equipment.
The controller has no ingress protection against liquids. Spraying the controller
with a water
jet may cause damage. Do not spray the controller with a water jet.
To clean the controller:

2. Disconnect the controller from the electrical power supply.

3. Use a clean lint free cloth moistened with water, to wipe the controller clean.
4. Make sure that the print head and electrical connectors on the controller are dry, before
connecting the controller to the electrical power supply and turning the printer back on.


Domino G-Series Product Manual
Domino Printing Sciences plc has a policy of continuous product improvement, the Company
therefore reserves the right to modify the specification contained within this document without
notice.
© Domino Printing Sciences plc 2022. All rights reserved.
For additional documentation, including other available languages, either

scan the QR code, or go to https://mydomino.domino-printing.com
Domino UK Limited Domino Amjet Inc.

Trafalgar Way 1290 Lakeside Drive
Bar Hill Gurnee IL.60031
Cambridge CB23 8TU U.S.A.
United Kingdom
Tel: +1 847 244 2501
Tel: +44 (0)1954 782551 Fax: +1 847 244 1421
Fax: +44 (0)1954 782874 Email: [email protected]
Email: [email protected]
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G-Series

Domino UK Limited Domino North America

PREFACE PRODUCT MANUAL

EPT077343 EN - Issue 1 - 11 November 2022 3

EUROPEAN EMC STATEMENT

4 EPT077343 EN - Issue 1 - 11 November 2022

EPT077343 EN - Issue 1 - 11 November 2022 5

Preface Product Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

European EMC Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

PART 1 - HEALTH AND SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Warnings, cautions and notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Inks and Fluids Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Product/Battery End of Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

USA State of California Battery Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

PART 2 - SYSTEM DESCRIPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

6 EPT077343 EN - Issue 1 - 11 November 2022

User Interface Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Anti Shock (Optional) Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Print Head Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Print Head Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Ink Cartridge Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Controller Electrical Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Print Head Product Detect Sensor Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

External Device Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Print Head Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

EPT077343 EN - Issue 1 - 11 November 2022 7

Power Save Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Load a Label to Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Start Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Stop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Shut Down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Design a Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

8 EPT077343 EN - Issue 1 - 11 November 2022

Save Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Save Label Template with Different Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Edit Object Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Delete Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Import Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Export Label Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Statistic Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

PART 5 - MAINTENANCE & TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Error Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Print Quality Faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Update Software/Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Replace Ink Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Purge Blocked Cartridge Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Clean the Cartridge Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Clean the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Clean the Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

EPT077343 EN - Issue 1 - 11 November 2022 9

PART 1 HEALTH AND SAFETY

10 EPT077343 EN - Issue 1 - 11 November 2022

WARNINGS, CAUTIONS AND NOTES

WARNING What is the hazard. Risk of personal injury.

CAUTION Possible hazard. Risk of damage to equipment.

A caution is used to alert the reader of possible hazards which may

A note is used to alert the reader to important information

Risk of fire by igniting flammable material.

Risk of coming into contact with electricity.