Sage 100 Standard Version 2022

Supported Platform Matrix

Created as of April 12, 2023

The information in this document applies to Sage 100 Standard Version 2022. Detailed product update information and support policies can be found on the Sage Support
website at: https://support.na.sage.com/. This document is intended to cover information regarding the compatibility of various operating systems with Sage 100 Standard as of
April 12, 2023. Any operating system not listed should be considered incompatible.

Note: It is critical that before and during an installation, this document is thoroughly reviewed, along with the Sage 100 Installation and System Administrator’s Guide and
other documents found in the article “How to install Sage 100 and locate installation and upgrade information” (18216) and click Search button.

If you have custom code modifications to your Sage 100 Standard software, contact your Sage Business partner and/or the third-party software vendor before installing Sage
100 standard.

For information regarding third party software see article Integrated Solutions Compatibility Matrix (48274).
For supported version see article “Sage 100 Supported Versions; what versions of Sage 100 are currently supported?” (31477)

A number of Sage 100 features or integrations require internet access and TLS 1.2. Sage 100 Servers and Clients need to have TLS 1.2 enabled. Some of the more common
features or integrations are (not a complete list):
Paya Connect Desktop - Credit Card Processing - Sage Payments
Office 365 Connector for Sage 100
Sage Advisor Update
Sage Intelligence
Sage 100 Payroll 2.0 (Payroll Tax) / Sage Data Cloud
Sage Federal and State Tax Reporting (Aatrix)
Sage Sales Tax (Avalara)
Paperless Office (email)
Direct Deposit Service
G/L Integration
Sage Banking Cloud
eBusiness Manager
Sage 100 Web Services
Sage Partner Cloud

Web site content can change at any time. Sage has no control over, and cannot be responsible for, the content of other companies’ websites.
If your platform is not listed in the matrices below, it is not supported.

Support for Windows Server 2012 and 2012 R2 ends October 10, 2023. Please refer to Microsoft's Product Lifecycle for all product Extended End dates.

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 Sage 100 Standard Version 2022
Supported Platform Matrix
Created as of April 12, 2023

Supported Workstations Remarks

The following information applies to all standalone (single user) workstations and client workstations attached to Windows servers.
Windows 11
Pro and Enterprise Notes
 Windows 11 Pro and Enterprise are not recommended for Sage 100 2022 32-bit, due to unresolved issues in the
Microsoft Print Server. Sage 100 2022 64-bit is recommended for Windows 11 operating systems.
 Peer-to-peer networks are not supported.
Windows 10 (32 and 64-bit)
 .NET Framework 4.7.2 is required. During installation if it is not detected, users will be prompted to install. A
Pro and Enterprise REBOOT is required. Refer to https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements
for .NET Framework system requirements.

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 Sage 100 Standard Version 2022
Supported Platform Matrix
Created as of April 12, 2023

Microsoft supported servers defined as Operating System software specifically designed to be used as a network server (not peer-to-peer)
Supported Servers Remarks
Notes
Windows Server 2022 Standard and Datacenter  If eBusiness Manager is installed, the ISAPI Plug-in must be installed manually for new Sage 100 Standard
installations. Running the Web Engine as a Service is not recommended at this time due to issues involving
Windows Server 2019 Standard and Datacenter Credit Card Processing. See Knowledge Base entries 82537 and 82539 for more information.
 Workstations from remote sites are supported only through Remote Desktop Services or Citrix. Running Sage
Windows Server 2016 Standard
100 Standard over a Virtual Private Network (VPN) and/or a Wide Area Network (WAN) or through any other
remote means is not supported.
Windows Server 2012 R2 (64-bit)
Standard  The eBusiness Web Services service can only be installed on a Windows Server platform. For more
information, see the eBusiness Web Services Installation Guide Webservices.pdf found by clicking the
Windows Server 2012 (64-bit) Documentations directory on the Sage 100 Standard Autorun window from the installer.
Standard  .NET Framework 4.7.2 is required. During installation if it is not detected, users will be prompted to install. A
REBOOT is required. Refer to https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements
for .NET Framework system requirements.

Recommendations
 Sage 100 Standard should be installed on a dedicated member/application server. Although supported, certain
Windows configurations are not recommended due to possible instability and performance issues. Support
from Sage Customer Support may be limited in the following circumstances:
o Running Sage 100 Standard on a Windows Small Business Server or a Windows server acting as an
Active Directory domain controller managing a large number of user accounts, computer accounts,
group policies, organizational units, remote sites, or other network resources.
o Running Sage 100 Standard on any server actively running other applications or services, such as e-
mail (for example, Exchange Server), IIS, fax programs, or other software.
Not Supported
The items listed here are intended to be used for clarification purposes only and are not intended to represent a
comprehensive list of exclusions.
 Using a server operating system as a Sage 100 Standard Workstation is not supported (not even as a client to
another server).
 Support for Windows Server 2012 and 2012 R2 ends October 10, 2023.

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 Sage 100 Standard Version 2022
Supported Platform Matrix
Created as of April 12, 2023

SageCRM Supported Servers Remarks

Notes
 Microsoft SQL Server is required for Sage CRM Server.
For a complete list of supported Servers refer to the
 Sage CRM Server cannot be installed on a server running Microsoft Exchange or Lotus Notes Domino.
Software Requirements and Mobile
Features document at http://help.sagecrm.com/ Outlook Plug-In for SageCRM
 To install CRM Outlook Integration, download the Outlook plug-in from within CRM in the My CRM menu >
Preferences tab. The user must be an Administrator or Power User of the client machine to install the Outlook
plug-in.
 If installing the CRM Outlook Integration in a Remote Desktop Services environment, administrator rights are
required on the Remote Desktop Services machine. All instances of Internet Explorer and Outlook must be closed
to install the plug-in. At the time of the installation, exclusive access to the server is required for each user. After
the plug-in is installed, administrator rights are no longer required.
 CRM Outlook client integration is supported only for e-mail accounts running on Microsoft Exchange Server.
 *Note that Sage CRM Suite does not show support for any version of Windows Datacenter Server see
http://help.sagecrm.com/

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 Sage 100 Standard Version 2022
Supported Platform Matrix
Created as of April 12, 2023

Remote Desktop Services/Citrix Supported

Remarks
Servers
Notes
Windows Server 2022 Standard and Datacenter  Remote Desktop Services is the new name for Terminal Services.
 Remote Desktop Services or Citrix must be installed on a supported version of Windows Server.
Windows Server 2019 Standard and Datacenter  Windows thin clients are supported with Remote Desktop Services and Citrix. For more information, refer
to:www.microsoft.com
Windows Server 2016 Standard  For more information on Remote Desktop Services/Citrix, see the Miscellaneous Notes section in this document.

Windows Server 2012 R2 (64-bit)

Standard and Essential

Windows Server 2012 (64-bit)

Standard Recommendations
 Sage 100 Standard Server can be installed on the same server as Remote Desktop Services or Citrix, or on a separate
server. If Sage 100 Standard is installed on a separate server from the Remote Desktop Services/Citrix server, use
Citrix Virtual Apps and Desktops 100 Mbps or better network components to connect the two servers.

Virtual Platforms

Notes
 Sage 100 is currently supported on virtual environments where the Virtual Vendor supports the Windows OS that Sage 100 supports.
 All supported Operating Systems listed under the Supported Workstations, Supported Servers and SageCRM Supported Servers sections are supported when hosted on
these Citrix virtual platform products.
 Hardware and software requirements (minimum and recommended) for Sage 100 products apply to virtual environments as well.
 Some third-party products might not support the same virtualization platforms as Sage 100 products. For verification, please check with the third-party vendor.

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 Sage 100 Standard Version 2022
Supported Platform Matrix
Created as of April 12, 2023
Miscellaneous Notes

1. Antivirus software on your workstations and server should be configured to exclude files with the extensions SOA, LIB, M4T, M4L, DD, DDE, and DDF. If antivirus
software is configured to scan compressed CAB files, performance issues may occur. You may want to exclude scanning of CAB files and network drives. Also, you
should not have ..\MAS90\*.* files on the server scanned simultaneously by multiple instances of antivirus software. Desktop/Home versions of antivirus software that are
not supported by the publisher for business use are also not supported by Sage. Desktop/Home versions typically have less configurable options (such as exclusion of file
extensions over the network) for tuning the automatic, background, memory resident scans.
2. For more information about performance, log on to the Sage Support website at https://support.na.sage.com/, and review KB 30079 "Slow Performance when running
Sage 100 Standard Version 4.0 across a network". Also, refer to it if you are using Symantec Antivirus Corporate or Enterprise Edition.
3. Verify that you install the correct driver for your network adapter card (NIC) and use only high-quality cards. Using an incompatible or outdated driver or a low-quality
card can cause serious data corruption issues.
4. Always run Workstation Setup after installing, re-installing, or upgrading the Windows operating system, and verify that the Windows printers in Control Panel > Printers
are still operational.
5. Verify that all hardware involved in running Sage 100 Standard is on your operating system vendor's Hardware Compatibility List. Incompatible hardware can cause
severe data corruption. For more information, refer to the Microsoft Hardware Compatibility List at:https://partner.microsoft.com/en-us/dashboard/hardware/search/cpl
6. The eBusiness Manager module may have additional separate program fixes for the Web Engine. You should apply the latest Web Engine bundle. Latest program updates
can be accessed from 23500 at: https://support.na.sage.com/
If third-party enhancements are installed, always contact your development partner to verify compatibility before installing any updates. Some program fixes are
specifically excluded from the program fix collection and should be installed only if you are experiencing the problem they address.
7. The eBusiness Web Services service can be installed only on a Windows Server platform. For more information, see the eBusiness Web Services Installation Guide found
by clicking the Documentation link on the Sage 100 Standard Autorun window of the installer.
8. Always validate compatibility of development partner enhancements before upgrading.
9. Sage is committed to supporting future Microsoft operating systems as they are released to market for all Sage 100 Standard modules; however, Sage does not support
beta-level operating systems. As new operating system levels are scheduled for general release, Sage will verify their compatibility, and this document will be updated
when Sage’s evaluations are completed.
10. The Microsoft Fax Services feature provided with Windows Server are supported for Paperless Office and batch faxing. For more information, refer to the Integrated
Solutions Compatibility Matrix on the Sage Support website at: https://support.na.sage.com/
11. Sage 100 2022 is compatible with TLS 1.2

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 Sage 100 Standard Version 2022
Supported Platform Matrix
Created as of April 12, 2023

Recommended Minimum System’s Hardware Configuration

Recommended Minimum
Sage 100 Supported Servers Processor Memory (RAM) Additional Requirements

For 64-bit systems:

Windows Server 2022 Standard and Datacenter Intel or AMD 64-bit capable, 4 GB + 4-6 MB per concurrent 100 Mbps network connection
such as Intel Xeon or Quad- user
Windows Server 2019 Standard and Datacenter Core AMD Opteron

Windows Server 2016 Standard

For 32-bit systems:
Intel Pentium 4 class 2.4 GHz
Dual processor recommended

Single User/Client Workstation Processor Physical Memory (RAM) Available Memory (RAM) 1
Workstation (client) operating system versions not listed in this document will not be supported.
1 gigahertz (GHz) or faster with
2 or more cores on a compatible
Windows 11 Pro and Enterprise 64-bit processor or System on a 4 GB 512 MB
Chip (SoC)

Windows 10 (32 and 64-bit)

Intel Core 2 Duo 3 GB 512 MB
Pro and Enterprise

Network Bandwidth (for multi-user systems) Recommended Minimum

100 Base-T – 100 Mbps at Full Duplex

1
The recommended minimum is designed to ensure the systems used for Sage 100 Standard are capable of providing adequate performance with a standard complement of
normally installed applications, such as virus protection software.

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 Sage 100 Standard Version 2022
Supported Platform Matrix
Created as of April 12, 2023
1
Regardless of the recommended minimum specified above, users should check the available memory on the workstation prior to installing Sage 100 Standard and use the
Windows Task Manager to check the Available Physical Memory on the Performance tab. A minimum of 256 MB of physical RAM should be available to Sage 100 Standard
when all other applications that will be used with Sage 100 Standard are loaded. Sage cannot guarantee acceptable performance when running Sage 100 Standard concurrently
with other applications that consume system resources required for Sage 100 Standard to perform at an optimum level.

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