4.

Service Mode (continued)

7. STAND-BY ERROR LED BLINKING Table
,
[2] LED flashing specification at the time of the error
Display method
• Refer to Table 1.
• Make the OPC LED flash using the [MENU] key on the remote control since the display for service persons is identified by the number of flashings
(once to 5 times).
Even if the [MENU] key is pressed again, it does not return to the display for customers (only the power LED flashes).
• After recovering from an error, if the same error cannot be generated again, refer to MONITOR ERR CAUSE on the adjustment process screen.

LED flashing method

• Synchronize the phases of the power LED and OPC LED.
• If the LEDs have different number of flashings, adjust the flashing cycle to that where the LED flashes more times.

"E:LABG@ >Q:FIE> ?HK <NLMHF>KL

,HP>K

FL

FL
FL

"E:LABG@ >Q:FIE> ?HK L>KOB<> I>KLHGL

,HP>K

+,
 BLIE:R>= ;R MA>
LI><B?B< HI>K:MBHG FL

FL
FL

37
SEES Engineering Department Training course: DH77(C) English
 4. Service Mode (continued)
7. STAND-BY ERROR LED BLINKING Table (continued)
Table 1. Concrete flashing pattern

For customers For service persons

Item Cause
Power OPC Power OPC
Inverter/Lamp system failure Red flashes once Off Red flashes once Flashes once Lamp error
Power PWB failure (Power Red flashes twice Off Red flashes twice Flashes once AC_DET error
failure, etc.) Flashes twice UR+13.5V error
Flashes 3 times D3.3V error
Flashes 5 times Panel power supply error
Main PWB failure Green flashes once Off Green flashes once Flashes once Initial communication error
(Communication failure, etc.) Flashes twice Start-up confirmation commu-
nication error
Flashes 3 times Regular communication error
Flashes 5 times Other communication error
Others Green flashes twice Off Green flashes twice Flashes once Temperature error
Flashes twice Sync error
Flashes 3 times Notification from the main
microprocessor (*1)
VerUP executing Orange flashes once Off Orange flashes once Off Version upgrading
VerUP succeeded Power green/OPC flash alternately Power green/OPC flash alternately Version upgrade succeeded
VerUP failed Green/Red flash Off Green/Red flash Off Version upgrade failed
alternately alternately
System Red flashes 3 times Off Red flashes 3 times Off Mounting discrimination con-
nector unplugged
ROM data failure Green/Red flash Off Green/Red flash Off Start-up after failing version
alternately alternately upgrade (*2)

* 1: For details, refer to ERROR STANDBY CAUSE on the adjustment process screen. To activate the OPC LED, press the MENU key of R/C.
* 2: If the boot section is abnormal, there is no flashing (flashing disabled).

38
SEES Engineering Department Training course: DH77(C) English
 4. Service Mode (continued)
8. Monitor ERROR Cause List

MONITOR ERR STBY table

Outline: Communication/Power
Communication / Powerfailure
failuredetected
detectedbybythe monitor
the microprocessor
monitor (IC2003)
microprocessor, stored
IC2003isfor DH77 EEPROM,
onand, IC2002and
for the
DH77 4 abnormal
last(C), is stored
states
on can be confirmed
EEPROM, and the last the
in 4 adjustment
abnormal process
states mode.
can be confirmed in the adjustment process mode.
Location: Page 1/16 of the adjustment process mode: MONITOR ERR CAUSE
“0” if there is no error. It is cleared to 0 on the last page of the adjustment process mode.

Display Error description

02 Start-up communication error 2 Initial communication from the main CPU is not received.
03 Start-up communication error 3 Only the initial communication is received.
04 Start-up communication error 4 Until panel information request reception
05 Start-up communication error 5 Until initialization completion reception
06 Start-up communication error 6 Until version notification transmission
07 Start-up communication error 7 Until start-up information notification transmission
08 Start-up communication error 8 Until start-up information response reception
09 Start-up communication error 9 Until time-out setting reception
0A Communication error A REQ time-out
0B Communication error B Restart time-out during the beginning of time acquisition start-up
0C Communication error C Ending sequence time-out
0D Communication error D Preset start-up time-out during completion
0E Communication error E Download start-up time-out
0F Communication error F Time acquisition time-out
11 Communication error H Regular communication time-out
16 Panel-related error Lamp failure
1A Other error 2 Monitor temperature failure
1D Power supply error 1 PS_ON(AC_DET) failure
1E Power supply error 2 D_POW(DET_12V) failure
1F Power supply error 3 D_POW(DET_D3V3) failure
21 Power supply error 5 Panel power failure
23 Other error 3 Error standby request from the main CPU

LED flashing timing chart at the time of the error

39
SEES Engineering Department Training course: DH77(C) English
 4. Service Mode (continued)
8. Monitor ERROR Cause List (continued)

1) Power LED

Error type Power LED operation (1 cycle) Note: Pins are monitor microprocessor pins (IC2003).
H: Red on Refer to “Inverter/Lamp failure details”. OPC_LED flashes by pressing the
Inverter/Lamp fail- [MENU] key on the remote control.
ure
Red flashes once
L: Off
H: Red on Refer to “Power failure details”. OPC_LED flashes by pressing the [MENU]
key on the remote control.
Power failure FL  L><
Red flashes twice

L: Off
Communication H: Green on Refer to “Communication failure details”. OPC_LED flashes by pressing the
failure with main [MENU] key on the remote control.
CPU Communication line failure or main CPU communication failure.
Green flashes
once L: Off
H: Green on Refer to “Other failure details”. OPC_LED flashes by pressing the [MENU]
Others key on the remote control.
Green flashes
twice
L: Off

40
SEES Engineering Department Training course: DH77(C) English
 4. Service Mode (continued)
8. Monitor ERROR Cause List (continued)
2) Inverter/Lamp failure details (Power red LED flashes once and OPC (preset) LED flashes)

Error type OPC (preset) LED operation (1 cycle) Note: Pins are monitor microprocessor pins unless otherwise specified (IC2003).
H: On ERR_PNL(40pin): Abnormal L. Confirmed after 5 consecutive detections at 1 second
intervals (detected only when the backlight is on).
Note that after five detection counts, the lamp cannot be activated except in the moni-
Lamp failure toring process. (For the first time, only the inverter is reset, and error OFF is not acti-
Flashes once L: Off vated.)
Accumulated counts are cleared to 0 when the setting in the adjustment process is
made, when AC_ON is performed with [CH_DOWN] and [VOL_UP] on the unit down
or after continuous illumination for 3 minutes.

3) Power failure details (Power red LED flashes twice and OPC (preset) LED flashes)

Error type OPC (preset) LED operation (1 cycle) Note: Pins are monitor microprocessor pins unless otherwise specified (IC2003).
PS_ON H: On AC_DET(72pin: Abnormal (L).
AC_DET fail- If error is detected during start-up or operation, the power is turned on again by inter-
ure Flashes rupt handling (instantaneous blackout processing).
once L: Off
H: On DET_12V(34pin): Abnormal (L). Main 12V is not applied.
D_POW
Main 12V fail-
ure Flashes
twice
L: Off If error is detected during start-up or operation, the power is turned on again by polling.
D_POW H: On DET_D3V3(35pin): abnormal (L). Digital 3.3V is not applied.
Digital 3.3V
Failure
Flashes 3
times L: Off If error is detected during start-up or operation, the power is turned on again by polling.

41
SEES Engineering Department Training course: DH77(C) English
 4. Service Mode (continued)
8. Monitor ERROR Cause List (continued)
4) Communication failure details (Power green LED flashes once and OPC (preset) LED flashes)

Error type OPC (preset) LED operation (1 cycle) Note: Basically, debug print logs are analyzed or communication logs
are analyzed by a bus monitor.
Initial communi- H: On Initial communication from the main CPU is not received. (Request for the
cation reception monitor model No. is not received.)
failure Flashes → Communication line failure or main CPU start-up failure
once L: Off
Start-up confir- H: On Start-up reason confirmation from the main CPU cannot be received. (Start-
mation recep- up communication until start-up reason notification command is not
tion failure received.)
Flashes twice → Main CPU start-up failure or monitor microprocessor reception failure
L: Off
Regular commu- H: On Regular communication that is performed at 1 second intervals in the nor-
nication failure mal operation is interrupted.
Flashes 3 times → Main CPU operation failure or monitor microprocessor reception failure

L: Off
H: On When a request (PM_REQ=H) is sent from the main microprocessor, the
Other communi- request command is not output from the main CPU, etc.
cation failure → Main CPU operation failure or monitor microprocessor reception failure
Flashes 5 times
L: Off

5) Other failure details (Power green LED flashes twice and OPC (preset) LED flashes)

Error type OPC (preset) LED operation (1 cycle) Note: Pins are monitor microprocessor pins unless otherwise specified
(IC2003).
H: On If the panel temperature is 60°C or more for 15 seconds or more in a row, CAUTION
appears on the OSD (flashes in red in the lower right screen).
Monitor temper-
If the panel temperature is 60°C or more for 25 seconds or more in a row, error
ature failure
standby is activated.
Flashes once
(MONITOR MAX TEMP on page 13/16 of the adjustment process: Change of tem-
L: Off perature failure AD value): Thermistor
H: On Main microprocessor detection error (CPU temperature error, etc.)
Details are displayed on page 1/16 of the adjustment process for the main micropro-
Main failure cessor.
Flashes 3 times

L: Off 42
SEES Engineering Department Training course: DH77(C) English