KYC Documents
KYC Documents
Dear Sir/Madam,
You have a shipment arriving through DHL Express – Waybill number <4560430663>.
This is a shipment from:
<AL SHAMALI AL TRUTHYAT COMAPANY>
<ABU HURAIRA STREET (HAMZA STREET) NEAR AZHAR HOSPITALALNASEEM
DISTRICT RIYADH>
All shipments coming into India need to be presented for customs clearance. When
doing so, the following documents are mandatory:
1) The Importer’s KYC documents (Identity and Address Proof) and
2) The Importer’s Clearance Authorization.
Note:- In the absence of KYC, the shipment will remain un-cleared and will attract
warehouse charges and late filing charges as applicable.
You can read the FAQ section below in case you have queries or want to know more.
Best Regards,
DHL Express
Frequently Asked Questions
5) What if I do not have KYC documents that match the above name and address?
This can be a challenging situation. If the details on the KYC document do not
match, then the shipment does not get customs cleared. The option then is to return
the shipment to the shipper or destroy it basis permissions from relevant
authorities. To avoid this, we would urge you to ensure that you provide matching
KYC documents only. In certain rare cases, we could arrange to present additional
declarations from the shipper or consignee (depending on the mismatch type) to
customs. Once we get an approval from customs, we can arrange for it to be cleared
and delivered. But this is undertaken only in very rare cases when the shipment is
critical in nature – such as lifesaving medicines, relief equipment etc. Once the
critical nature of the shipment is established, our KYC support team will be happy to
take you through the process. But do note that this will delay the clearance of your
shipment significantly.
** As per Customs Circular No.9/2010 , 33/2010, 02/2018 and other circulars as
amended.
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