Rad Admin Manual
Rad Admin Manual
Rad Admin Manual
Administrative Manual
Addis Ababa
august, 2023
Table of Contents
No. Title Page
I Foreword 1
II Effectiveness of the Manual 1
III Glossary 2
1 Introduction 3
2 Objectives of the manual 3
3 Policies and Procedures 3
3.1 Recruitment and Hiring 3
3.1.1 Advertisement 3
3.1.2 Personal History 3
3.1.3 Minimum and Maximum Age 4
3.1.4 Employment of immediate Relatives 4
3.1.5 Interview/Written Examination 4
3.1.6 Appointment Authority 4
3.1.7 Date of Hire 5
3.1.8 Contract of Employment 5
3.1.9 Personal Records 5
4 REMUNERATION AND BENEFITS 6
4.1 Salary 6
4.1.1 Classification 6
4.1.2 Date of Payment 6
4.1.3 Annual Step increments 6
4.1.4 Occasional Salary changes 7
4.1.5 Deductions 7
4.1.6 Salary Advance 8
4.2 Overtime Work 8
4.2.1 Overtime rates 9
4.2.2 Work on Official Holidays 9
4.3 Perdium and Actual Travel Expenses 9
4.3.1 Definition 9
4.3.2 Entitlement 9
4.3.3 Predium Rate 10
4.3.4 Actual Travel Expenses 10
4.4. Benefits 11
4.4.l Health/Accident Insurance 11
4.4.2 Medical Benefits 11
4.4.3 Death Benefits 11
4.4.4 Accident related benefits 11
4.4.5 Accrued Benefits/Compensation for 11
4.4.6 Severance pay 12
4.4.7 Annual leave payment 12
4.4.8 Transportation and Fuel allowance. 12
4.4.9 Cash indemnity allowance 12
4.4.10 Equipment/Uniform 13
4.5. Provident / Pension Fund 13
4.5.1 Purpose 13
4.5.2 Eligibility 13
4.5.3 Contributions 13
4.5.4 Withdrawals 13
5 Leave 14
5.1. General Principles 14
5.1.1 Entitlement 14
5.1.2 Leave request 14
5.1.3 Leave record 14
5.1.4 Holidays 14
5.2 Annual Leave 14
5.2.1 Entitlement 14
5.2.2 Leave request 14
5.2.3 Approval 15
5.2.4 Leave planning and tracking 15
5.2.5 Reimbursement for unused annual leave 15
5.3 Seek Leave 15
5.3.1 Entitlement 15
5.3.2 Request 15
5.4 Maternity Leave 16
5.4.1 Entitlement 16
5.4.2 Request 16
5.4.3 Accruals 16
5.5 Emergency Leave 16
5.5.1 Entitlement 16
5.5.2 Request 16
5.5.3 Accrual 16
5.6 Leave without pay 17
5.6.1 Entitlement 17
5.6.2 Request 17
6 Duties of Employee 17
6.1 Job Descriptions 17
6.1.1 Fulfilment 17
6.2 Official Working Hours 17
6.2.1 Definition 17
6.2.2 Senior staff Office 17
6.2.3 Office staff fixed hours 18
6.2.4 Field staff flexible working hours 18
6.2.5 Official working Hours 18
6.3 Daily attendance 18
6.3.1 Duty 18
6.3.2 Absence from duty 18
6.3.3 Attendance Record 18
6.4 Conduct 19
6.4.1 Public Image 19
6.4.2 Professional Conduct 19
6.5 Vehicles and Other Assets Regulation 19
6.5.1 Authorized use 19
6.5.2 Authorized Driver 19
6.5.3 Driving carefully 19
6.5.4 Seat Belts/Helmet 20
6.5.5 Vehicle protection 20
6.5.6 Report 20
6.5.7 Routine Checks 20
6.5.8 Authorized passengers 20
6.5.9 Vehicle Requests 20
6.5.10 Personal Use of Telephone 21
7 Personal Action 21
7.1 Performance Evaluation 21
7.1.1 Purpose 21
7.1.2 Policy 21
7.1.3 Procedure 21
7.2 Promotion and Policy Procedure 22
7.3 Transfer Policy and Procedure 23
7.3.1 Transfer policy and procedures 24
7.3.2 Conditions for transfer 24
7.3.3 Nature of transfer 24
7.3.4. Cost of transfer 24
7.4 Discipline 25
7.4.1 Statement of Policy 25
7.4.2 Offences and corresponding penalties 25
7.4.3 Warning letter 28
7.4.4 Dismissal and legal actions 29
7.5 Grievance procedures 29
7.6 Redundancy Policies and procedures 30
7.6.1 Policy 30
7.6.2 Objectives 30
7.6.3 Principles 30
7.6.4 Procedures 30
7.7 Separation from organization 31
7.7.1 Resignation 31
7.7.2 Regular employee termination 32
7.7.3 Termination of employee under probation period 32
7.7.4 Dismissal 32
7.7.5 Retirement 32
7.7.6 Death 32
7.7.7 Service payment on termination 32
8 Staff Training and Development 33
8.1 General Principles 33
8.2 Aims 33
8.3 Policies to achieve the aims 33
8.4 Procedures 34
8.4.1 Orientation/Induction 34
8.4.2 In house training 34
8.4.3 Second Training 35
8.4.4 External Training 36
8.4.5 Scholarship 37
8.4.6 Personal Studies 38
9 Amendments to the manual 39
I. Effective date of the Manual
The Administrative manual is effective as of ___________, 2023 and will remain
in effect as written, until amended or changed by the General manager of the firm
and approved by the management of the firm.
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1. Introduction
Introduction about the company
1. The main objective of the manual is to facilitate the effective and smooth
implementation of the policies and activities of the company, so that the
company will achieve its vision, mission and objectives.
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3.1.4. Employment of Immediate Relatives
As a general policy, employment of relatives of employees is not allowed by the
Organization. However, with the company's higher officials written approval, the
relative of an employee may be hired by the Organization, provided that:
- The relative is the most qualified candidate for the position vacant.
- In the case of immediate family neither of the related persons will directly
supervise each other.
It is incumbent upon the employee and the applicant to report to the General
Manager any knowledge regarding the employment of relatives. Deliberate failure to
do so will result in immediate dismissal to the staffs that deliberately conceal such
information.
* Staff should be hired only within the technical requirements and approved
budgets of their respective Office or Department.
* Staff should only be transferred in full consultation with all concerned individuals
with appointment Authority.
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f) Copies of all correspondence whose subject is the employee, including
warning letters.
g) Copies of all performance evaluations.
h) Copies of all salary/benefits adjustment notice.
i) Copies of all appropriate medical records.
j) Release paper from his/her previous employer, if any.
k) Clearance certificate from criminal investigation department, as deemed
necessary.
l) 2 passport size photos.
m) Employment test results/ interview notes, if any.
n) Pre-employment medical certificate.
4.1 SALARY
4.1.1. Classification & Conditions
Salaries shall be paid on monthly bases in Ethiopian Birr to employees according to
the employment classification structure and the current salary grade, step and scale.
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4.1.2. Date of payment
Salary payments to employees shall be made once per month, on the 25th of every
month, unless otherwise authorized by the General Manager If the payday falls on
weekends or holiday, salary will be paid on the last working date before 25 th of the
month.
4.1.3. Annual Step Increments
Changes in salary as a result of annual step increments or promotions shall be
made 15% to 30% increment every year based on performance above average.
Company name shall keep a fair and equitable salary structure. There shall be a
series of salary Scales, but the current salary ranges for each identified grades, job
classifications and job titles are summarized below:
Grade Job Job Titles Salary Range Maximum
Classification Annual
Increment
VIII Directing General Manager 35000-55000 15
Manager
VII Managers Department, Heads, Polity 20000-35000 20
office head and Operation
Mangers
VI Officers Polity office officer, Finance 15000-25000 22
Officers, Personnel Officers and
Executive secretary.
V Assistants accountants, Community 12000-17000 25
Mobilizer,
Office assistants and secretary.
IV Logistic staff Mechanic drivers, Drivers, 8000-14000 28
liaison Officers, Procurement
officers and Store keepers
III Supporting Staff Secretary typist, Cashier, junior 6000-12000 30
(3) driver, Motorist/messenger,
liaison facilitator and other
similar positions
II Supporting Staff Receptionists, Operators and 6000-10000 30
(2) junior electricians.
I Supporting staff Guards, Office attendants/ 3000-6000 30
(1) messengers and cleaners
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Apart from the annual salary increments, the company higher officials may decide
salary increase for Cost of Leaving Adjustment if justified inflation occurs
throughout the country provided that sufficient budget is available for such increase.
4.1.5. Deductions
Deductions from employees' salaries shall be made automatically for the following
reasons:
a) Employees' income tax and other legally mandated salary deductions shall be
made from gross salary each month. These deductions shall be made according
to tax regulation of the country.
d) For Days Not Worked due to unauthorized leave, or leave without pay. The
deduction shall be computed according to the formula below:
Monthly salary X 12
Deduction
months X Number of non-work days
=
260 working days
e.) Deductions shall not be made for absenteeism of less than half a day in a month.
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4.1.6. Salary Advance
The company Name does not encourage salary advances as its employees are more
encouraged to live on their real earnings. Nevertheless, up on the financial stresses
that the employees may encounter, salary advances may be allowed. The maximum
salary advance does not exceed three months’ basic salary of the staff. Salary
advance repayment must be made within one-year period and deductions shall not
exceed one third of the staff’s basic salary when prorated over 12 months of
repayment periods.
Procedure:
Overtime work must be requested and authorized in writing by the immediate
supervisor in advance; and approved by the General Manager. Overtime must be
registered and approved regularly on the time keeping sheet maintained by the
respective departments/sections. Claims for overtime payment shall be made using
the standard format and must be authorized in writing by a supervisor with
appointment authority. Such authorized claims should then be submitted to the
FHRD, either is Compensatory Time off (CTO), or for payment in cash that
approved by the General Manager/FHRD.
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Remuneration for overtime work shall be effected within the same calendar month
that the overtime work is done as follows:
An employee cannot claim payment of overtime work contrary to Article 162 of
the labour law. It is contrary to the law & the manual to claim overtime, Per Diem,
holiday & rest day payment only during termination of employment contract. It
shall be claimed only:
At the end of the month in which the additional time has been worked for CTO,
or
On the official pay days of the next month for all overtime payments in cash.
Supervisory level employees and above are entitled only to CTOs and cannot
request for overtime payments. Employees receiving per-diem are not eligible to
claim remuneration for overtime work, work on rest days & holidays.
Claims should be submitted within a maximum period of one month after the work
is done. Any claim submitted beyond this period shall not be honoured by the
organization. Based on the nature of the work of drivers, guards, field workers, etc,
Per Diem is paid to compensate overtime work. This category of employees & all
others cannot claim overtime or holiday & rest day pay by them unless they are
duly assigned in writing to work overtime or on holidays & rest days.
4.2.1. Overtime Rates
Overtime rates are calculated as follows
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the Overtime Request Approval Form (Appendix III). If a The company Name
worker is assigned in writing to work on a "holiday or rest day" with explicit
authorization for payment, he/she may apply for Overtime payment using the
Overtime Request Form. The procedure for payment of holiday & rest day work shall
be exactly like the procedure of overtime pays mentioned in Article 3.2.1 above.
Per Diem shall be given to the employee only where he/she has properly justified the
entitlement on a Travel Expense Report. Each written claim shall be authorized in
writing by the supervisor.
Per Diem shall be given to the employee to compensate for extra expenses incurred
due to boarding and lodging on occasional trips outside the place of assignment over
and above those expenses normally incurred in the place of assignment. It should not
be regarded as an incentive for the hardship of occasional travel.
When an employee settles the travel and Per diem advances that he/she has taken, the
required receipts of the relevant travel expense and the Per Diem should be filled out
on The Travel Expense Report (Appendix V). The per diem is different from that
of travel expenses, yet the TER will show separately the relevant travel expenses and
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the Per Diem expenses on which the advance taken shall be liquidated. (See Section
3.3.3 for per diem rates).
4.3.2. Entitlement
All employees shall be entitled to claim per diem where they make day-long or
overnight trips for work purposes outside of their place of assignment. Per Diem
payment is subject to the following guidelines:
a) Staff leaving his/her duty base for a field trip before seven A.M and back to her/his
duty base after 8:00 P.M is entitled to claim full days per diem.
5. No per diems shall be given to employees who receive overtime for any travel in
their work area or place of assignment.
6. In the event of group travel perdiem advance shall be taken by the lead passenger
to facilitate the required service on behalf of the logistics department; as deemed
as necessary. Or
7. If trip in advance planned, the logistics personnel may arrange the travel and
hotel booking in advance and every member of the travelling group shall be
provided with pocket money and emergency travel expanses against the receipt
produced.
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400/day. The full day per-diem of an employee is prorated across major daily
expenses as follows.
Breakfast (10%)---------------------ETB xxx
Lunch (20%)--------------------------ETB xxx
Dinner (20%)-------------------------ETB xxx
Bed room (50%)-------------------- ETB xxx
Total Daily Per-diem---------------ETB xxx
Per Diem claims for all levels of staff shall be paid, after authorization, on an
individual basis. The Executive committee shall revise or change rates of the per
diem. Per Diem will be reviewed on a regular basis, and if felt necessary, suitable
adjustments will be made.
The per diem rate for Executive committee and consultants, excluding
accommodations, is ETB 700.
Coverage
The following items shall normally be considered for coverage by actual expense
reimbursement:
a) Any transport expense incurred by the employee for work purposes.
b) Any communication expense (telephone, fax, telex, radio, postal service, etc.)
incurred by the employee for work purposes while on any official travel.
c) Incidental Expense for project related items, and other authorized expenses.
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International travel rates
Per- Diem rates set above are for travels inside Ethiopia. For international travels
FEP Executive committee will establish per-diem rates based on the type of the
country where the travel is to be made. All expenses related to such travels must be
documented properly against the receipts and internal payment formats.
4.4. BENEFITS
4.4.1. Health/Accident Benefits
All Regular employees shall be entitled to FEP Health benefit schemes as stated
below.
This benefit will not include expenses not prescribed by Doctors and Expenses
related to baby food and cosmetics. This medical benefit could include for 1st degree
relatives of the employee. Proper justification will be requested for repeated
eyeglass reimbursement. 1st class relatives of employee include and only includes;
Spouse and children of bellow 18 years
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i) Temporary disablement: Where the organization is liable to cover only
medical expenses for recovery from such disablement.
a) When FEP or that particular campaign where the employee is working at ceases
to function because of non-availability of funds or other reasons.
b) Where the worker becomes redundant as a result of the reduction in the volume of
work and it is not possible to transfer the worker to another undertaking.
The severance pay due to a worker shall be three month's salary and is subject to tax.
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4.4.8. Transportation and Fuel Allowance
FEP does not generally provide transportation. But it pays 10% of basic salary of the
staff, as a non-taxable transportation allowance per month per person for all
employees payable along with the monthly salary. Transport allowances up to ETB
2200 will not be subjected to tax according to the tax rules and regulations.
ETB 250 per month indemnity allowance will be paid to FEP cashier/s/. The
motive behind providing such allowance is to protect the cashier form possible
losses during transacting cash receipts and payments. The allowance is subject to
tax. Payment of such allowance shall be made at the end of every year. However,
if shortage occurs during that current period the allowance shall be used for
covering the shortage.
4.4.10. Equipment/Uniform
Depending on the nature and need of the job, FEP will provide the following
facilities to its staff.
Position Equipment/Clothing Period
Guard Uniform (shirt, trousers and Once in a year
shoes)
if serving in office.
Raincoat or overcoat if serving Once in 3 years
outdoors.
Cleaner/Tea girl/Clerical Cleaning jacket Ones in a year
Aide
Mechanics / Drivers & Overalls Once in a year
Assist.
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Gardener Overalls/a pair working boots once in a year
Storekeeper Working Jacket once a year
Supervisors are responsible for budgeting for and ordering these essential items on
time.
4.5.2. Eligibility
Every regular or Contract employee who successfully accomplishes a probation
period shall eligible to participate in the Pension Fund. A temporary employee hired
for a period of three months or less and for definite work shall not be included in PF
package of the organization.
Annual leave payment will also have requested for number of unused annual leaves
not exceeding the number annual leave days in three years.
4.5.3 Contributions
An employee shall make a minimum of 7% contribution towards the Fund.
Employee will give confirmation in employment contract or as per proclamation
number 715/2007 to contribute this minimum amount. FEP shall contribute a fixed
11% of each participating employee's basic salary effective after 60 days’ probation
period of employment. The sum of such contributions by both parties shall be
deposited in the government trust fund account specifically maintained for this
purpose.
5. Leave
5.1. General Principles
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5.1.1. Entitlement
Contract and Regular status employees shall be entitled to all the leave provisions of
the Organization. At the successful completion of the Probation period, leave
entitlement shall be back-dated to the date of hire.
5.1.4. Holidays
Official holidays declared by GOE and Saturdays and Sundays are rest days to
employees in addition to their entitled leave days. In cases where the eve of the
public holidays is falling on a working day, the afternoon of eve days will be off
the work. In addition, employees will be off work for a day after official religious
holidays.
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5.2.2. Leave request
Requests for Annual Leave must be submitted by the employee to his/her supervisor
a minimum of fifteen colander days before commencement of the leave. Leave
requests in excess of the number of accrued leave days available for each employee
shall not normally be approved. In addition, each staff member should indicate
his/her tentative leave schedule in January of each year. Initial leave approvals will
be given based on this tentative leave schedule. polity Office heads and Finance and
Human Resource heads are responsible to ensure that leave is planned, scheduled
and taken in non-disruptive manner as possible and according to the regulations. It is
expected that employees will make reasonable advance arrangements, through their
supervisors, to have their essential work responsibilities covered by colleagues or
temporary replacement personnel during their absence for leave.
5.2.3. Approval
Supervisors shall normally approve or reject Leave Request and Approval Forms
(Appendix VI) within two working days of receipt of the request. Supervisors
should check with personnel administration to be sure leave is available, before
approving the leave. Any leave in excess of 20 consecutive work days must be
approved by the Supervisor’s supervisor to be valid. Occasionally, the supervisor
may ask an employee to adjust the timing of his/her annual leave in order to
minimize the work disruption in their section. FHRD department at head office and
personnel administrators at projects will regularly follow-up and notify the
concerned sections to ensure the annual leave is taken as planned.
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Employees -or their designated beneficiaries in case of the employee's death- will
receive financial compensation for any accrued annual leave due to the employee at
the time of separation from the organization. Reimbursement of accrued annual
leave shall only be considered on separation from the Organization and shall not be
considered during the service of employees, except when specially authorized by
the President.
Monthly salary X 12
Reimbursement = ------------------------------------- X No. of accrued
leave days 260 working days
The organization will terminate the employment contract of an employee after the
6th month. However, employees who have accumulated more sick leaves will be
paid their salary during the period until the sick leave is totally consumed.
Admin manual 21
certificate from a licensed medical practitioner. This letter/certificate should indicate
the diagnosis and the estimated days before the employee can return to work. If an
employee is sick while on annual leave, the annual leave days will be extended
taking into account the number of working days while on sick leave subject to
documentation.
It shall be the responsibility of the employee to ensure that the Organization receives
such letters on the third day of absence due to illness. Any sick leave days taken in
excess of two days that are not accounted for with certificate from licensed medical
practitioners shall be charged to Annual Leave.
5.4.1. Entitlement
A female employee, who has completed her probation period, shall be entitled to a
Maternity Leave for up to a maximum of ninety calendar days as follows.
Should an employee wish to take more than ninety days of Maternity Leave after
delivery, she will be required to submit a leave request for the consideration of her
supervisor with Appointment Authority. If approved, the excess leave shall be
charged to annual Leave, and finally to leave without Pay.
5.4.2. Request
Maternity leave shall be granted on the submission of a medical certificate of
pregnancy which also indicates the expected delivery date.
5.4.3. Accrual
Maternity leave shall not be accrued nor shall any financial compensation in lieu of
leave be considered.
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5.5. EMERGENCY LEAVE
5.5.1. Entitlement
Employees shall be entitled to five working days of emergency leave per calendar
year for one of the following reasons:
a) Marriage of the employee;
b) Death of a spouse, child, or relative of the employee or the spouse up to the 2nd
degree (Father, mother, brother, sister).
c) Employee shall also be entitled to only two working day emergency leave for the
serious illness of a parent, child or spouse.
5.5.2. Request
Verbal requests to the supervisor for emergency leave shall be accepted in advance of
leave, but employees should submit a leave application form on the first day they
return to work.
5.5.3. Accrual
Emergency leave shall not be accrued from year to year, nor shall any financial
compensation in lieu of leave be considered.
5.6.1. Entitlement
All Regular and Contract employees are required to apply to their supervisor with
Appointment Authority for permission to take leave without pay. A maximum
entitlement of one month may be considered for any reason, while an entitlement of
more than one month may be considered for employees who intend to engage in
further education, at the discretion of the President.
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employment with the Organization and shall therefore forfeit any guarantee of future
employment with the Organization.
5.6.2. Request
Employees wishing to take a maximum of one month leave without pay shall submit
a written request at least one month in advance. Employees wishing to take longer
leave without pay, for further education purposes only, shall submit a written request
at least three months in advance. All requests for leave without pay of one month and
above shall require the approval of the President.
6.2.1. Definition
Official Working Hours are defined according to work hours prescribed for each
office or field. If a work period falls within defined official working hours, then no
extra compensation shall be considered above and beyond salary for that period,
regardless of which days it falls within.
As a general rule, FEP bases its work and employee remuneration on forty (40)
hours minimum working week. (Exceptions are noted in Section 6.2.5). It shall be
regarded a minimum requirement for all staff to work a 40 hour week. In addition,
FEP expects its employees to fulfil the duties assigned to them in their job
descriptions, even if this requires more working time in excess of the minimum
forty hours.
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6.2.2. Senior Staff Hours
All senior staff should base their working hours on the principle of fulfilling their
duties as prescribed in their job descriptions and not on any fixed working period.
Senior staff should attend work for at least the official working hours prescribed in
their assignment, in order to fulfil the duties of supervision and in order to set a
good example. FEP offices are to be staffed continuously during normal working
hours. Employee lunch hours may need to be staggered, for example, to ensure that
an authoritative representative of FEP is present to answer telephones, receive
visitors, etc.
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6.3. DAILY ATTENDANCE
6.3.1. Duty
It is the duty of all employees to report for work on time every official working day.
6.4. CONDUCT
Employees shall treat the organization's equipment and property with sense of
responsibility. They shall not put to unauthorized use or take personal advantage of
any of the organization's resources or property. Employees shall not utilize or
divulge to any person or persons any of the organization's internal policies or
activities without proper authorization. Any action or practice against the above
procedures will be resulted in disciplinary actions by the management of FEP.
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Any accident is deemed unacceptable unless FEP head office, in collaboration with
the Project Coordinator and/or the Regional Manager, determines that there was no
negligence on the part of the driver. All other reports and opinions will be
considered, but the final decision is entirely up to the FEP Executive committee.
1. Any driver who overturns or badly damages a vehicle due to negligent driving is
automatically terminated. This includes serious damage inflicted upon another
vehicle for which FEP and/or the driver is held liable by the court.
2. Any driver involved in an accident of any sort may be suspended without pay until
FEP completes an inquiry to determine whether or not the driver was negligent or
a contributing factor in the accident. If the driver is deemed to be at fault,
disciplinary action will be taken. Disciplinary action could be termination, but
could also be limited to fines, payment for damages, temporary suspension
without pay, demotion, assignment, etc. If, after investigation, the driver is
proved innocent/not guilty, he/she will be reinstated with full salary and status.
3. At project/branch level, Project Coordinators should consult with FEP head office
Addis before taking final disciplinary action with regard to vehicle accidents. The
Project Coordinator may apply to the FEP head office if they feel the facts
warrant reconsideration by the head office. It is the responsibility of Project
Coordinators to ensure that all staff authorized to drive FEP vehicles are familiar
with and accept the above policy.
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6.5.5. Vehicle Protection
Drivers are responsible for safeguarding the vehicle and its contents, to the best of
their ability, against the possibility of theft or damage. Drivers are responsible for
keeping vehicles clean, timely maintenance and repair of FEP vehicles. Failure to do
so will result in disciplinary action.
6.5.6. Reports
Drivers shall report immediately to their supervisors any accident or traffic violation
in which they were involved. Furthermore, the driver shall immediately report any
accident to a nearby police officer or police post and submits a vehicle accident
report on the incident. This report should be submitted to FEP head office in not
more than one day after accident. Prior to the submission of the vehicle Accident
Report, Police Report, etc. the incident should be reported to head office by telex or
telephone. Drivers shall report to the general service any vehicle malfunction or
damage as soon as possible after the problem is noticed.
Request for the use of a FEP vehicle for emergent private purposes may be approved
by the Finance Manager in the head office or the branch office head in Sub-offices,
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as per FEP Transport policy pertaining to the private use of vehicles. However, this
shall be decided on a case by case basis depending on the situation.
8. PERSONNEL ACTIONS
7.1.1. Purpose
The purpose of FEP’s performance evaluation is to:
7.1.2. Policy
Performance Evaluation of all staff will be completed and forward to FHRD by 15th
December each year. All staff hired before 1 st January will be evaluated by their
Admin manual 30
immediate supervisors a week before completion of their probationary period. Those
evaluated for average performance and receive 80% and above will receive one step
annual salary increment during May. Those who score less than 80%, their salary
increment will be prorated according to their average performance.
Employees who are promoted/reclassified to a new position before January 1st will
also be evaluated a week before completion of their probationary period & receive
annual increment during January provided their performance is more than 80%.
Employees who are promoted/reclassified to a new position after January 1 st will be
evaluated a week before completion of their probationary period and no annual
increment is given during January. Other occasions for performance evaluation will
include:
a) One week before the end of the probation period;
b) Before considering any promotion or re-classification;
c) At any time deemed necessary to give guidance to the employee.
d) Before?? the end of each physical year
7.1.3 Procedure
It is mandatory that the workload to be assigned shall be set and agreed with the
staff in question. The following shall be considered in evaluating performance of a
staff.
A. Performance Qualities:
i. Volume and quality of work performed by the staff at different times.
ii. Readiness to listen to advice and correct mistakes.
iii. Knowledge about assigned duties and competence to discharge
responsibilities
iv. Respect for hours of work.
v. Ability to understand instructions
vi. Capacity to go along and cooperate with colleagues.
B. Leadership qualities:
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i. Proper and optimal utilization of resources (money, human, time etc.)
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1. They are already tested with regard to loyalty; devotion and are well
oriented with the organization;
2. Such employees deserve advancement and better opportunity for their
good services and high morale;
3. Such Incentive will develop, among other employees, to improve and
thereby foster high morale;
4. It will enhance possibilities for keeping good, experienced and ambitious
employees within the organization;
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selection for the new position. This could be within the same or other project
offices, depending on the availability of a vacancy.
In both cases, employees are expected to request in writing the transfer and submit
it to FEP FHRD department. This information will in turn be entered into a
database and will be used as a basis for processing transfer requests. For FEP staff
at project/branch levels, transfer request must be sent to FEP FHRD department
after having been approved by their respective Project/branch Coordinators
a) Temporary:
A transfer is temporary when the assignment of duty of specific post within the
same or another office does last for a maximum of two months, unless an approval
is obtained from the president or his/her designate for extension prior to the expiry
of the two month's period.
b) Permanent:
A transfer is permanent when the assignment of duty on a specific post within the
same or another office is for more than two months without interruption, subject to
exception in 3 (a) above.
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7.3.4. COST OF TRANSFER
A. The cost to be borne by FEP for a temporary transfer may as a maximum
consists of the following items, which shall be borne by the sub office receiving
him/her.
i. Cost of transport by commercial vehicle, airplane, train etc for the employee
himself/herself only.
ii. Cost of transporting essential personal effects only.
iii. Per-diem for the time the travel takes and for the period the employee stays
at the new place of assignment on a specific post.
B. For a permanent transfer involving change of duty station from one to another
sub-office, the cost to be borne by FEP may as a maximum consists of the
following items, which shall be borne by the sub office receiving him/her.
C. The choice of route and means of transport shall be decided by FEP depending
on the urgency of the transfer and other administrative factors.
D. FEP’s vehicles may be used when circumstances permit the use of them in
connection with transfer to another place of assignment. In such cases, there
shall not be any claim by the employee for cost of transport to the extent FEP
vehicle has been used.
E. The employee may transport himself/herself his/her dependents and belongings
by his/her own personal vehicle provided consent of FEP is obtained prior to
the use of such vehicle. In such cases, FEP's vehicle Regulation shall be taken
as a basis for determination of the cost of transport to be reimbursed to the
employee.
F. If the transfer is initiated by the employee, the cost of the transfer shall be borne
completely by the employee requesting the transfer.
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7.4. DISCIPLINE
7.4.1. Statement of Policy
By accepting an appointment with FEP, an employee shall agree thereby to work in a
responsible, harmonious and productive manner, to be loyal to the Organization, and
to act in a manner conducive to the accomplishment of the Organization's objectives.
By accepting an appointment, the employee agrees to abide by the rules and
regulations of the Organization as stated in this Administrative Manual and in any
other lawful, reasonable instructions, written or verbal, given by the authorized
officers of FEP. Any infraction by an employee will be dealt with according to the
disciplinary guidelines stated below.
The following 26-33 offences will envisage disciplinary actions as stated under each
item as follows and finally resulted in dismissal of an employee.
28.Neglect of duty: the employee's omission to carry out or perform his/her assigned
duties, functions or assignments:
1st offence - Written warning
2nd offence - 2nd warning, 7 days salary deduction
3rd offence - Final warning, 15 days salary deduction
4th offence - Dismissal
33.Failure to settle advances taken for travel, procurement, medical treatment, etc.
within the time prescribed by FEP’s Financial Policies. In addition to deducting
the advance from his/her salary:
1st offence - Written warning
2nd offence - 2nd Warning, 7 days salary deduction
3rd offence - Final warning, 15 days salary deduction
4th offence - Dismissal
The above lists of infractions are not exhaustive. As additional offences occur,
appropriate corrective action must be determined. It is important that the penalty fit
the offence after assuring that there was in fact an offence.
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7.4.3. Warning Letters
Format: Warning letters should be numbered, confidential Personnel Memos. They
should describe the offence in sufficient detail and cite the appropriate sections of the
Administrative manual and/or Ethiopian Labour Code. Whenever possible they
should document witnesses and other relevant evidence. They should be issued and
signed by the supervisor and signed by the employee. If the employee refuses to sign
the letter, then the supervisor and two other witnesses should sign confirming that the
letter was presented to employee and that he/she refused to sign. This refusal can be
deemed grounds for terminating the employee under 7.4.2/15 above.
All warning letters should be submitted to the FHRD department, together with the
employee's written reply or explanation, if there is any. All warning letters at the
project level must be drafted in consultation with the concerned sub-office
Administrator.
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If the Executive committee. presumes that the suspension stated above harms both
the worker and the work, it may order an investigation of the offence while the
worker is on his/her job or transferring him/her to another job title. The investigation
shall not exceed 2 months without good reason.
For offences enumerated Nos. 26 - 34, under Article 7.4.2., the Executive committee.
, taking the seriousness of the offence into consideration may, short of dismissal, take
an appropriate penalty measure, directly, without strictly following the steps listed.
Legal Action: The Organization may, at the discretion of the President, institute legal
Proceedings against the employee when the offence made by the employee deemed
requesting legal actions. The employee will have the right of reply or give
explanation on receipt of any of the above actions. This written reply will be
submitted within two working days of receipt of the action notice as per the
grievance procedure. Only the Appointment Authority, after discussion and
clearance from the FHRD may issue a notice of dismissal.
THE STEPS:
1. Employees are encouraged to first bring any grievance(s) to the attention of their
immediate supervisor in writing within two days of receipt of a Warning Letter or
occurrence of any other incident which gives rise to the grievance. Hopefully this
will bring about a fair and reasonable solution.
2. Upon receipt of an employee's grievance letter, the supervisor should reply in
writing within two working days.
3. Should the immediate supervisor be unable to resolve the grievance to the
satisfaction of the employee, then the employee should bring the grievance in
writing to the attention of the Department Manager within five working days.
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4. The Department Manager should respond to the employee's appeal within five
working days.
5. If there is no resolution of a grievance through the above procedures, the employee
should appeal his case in writing to the President (or a person designated by the
President), within five days of receiving the decision of the Department Manager.
6. The President will make a final decision within ten working days. This decision
shall be final on the part of FEP.
7.6.1. POLICY
FEP will use its best endeavours to avoid involuntary redundancy through human
resource planning, redeployment and retraining. However, if redundancy is
absolutely unavoidable, the organization will, as much as possible, give sufficient
notice and will provide help in obtaining suitable alternative work.
7.6.2. OBJECTIVES
The objectives of the policy are to ensure that:
1. Employees who may be affected by the discontinuance of their work are given
fair and equitable treatment;
2. The minimum disruption is caused to employees and FEP;
3. As far as possible, measures are taken with complete understanding of the
employees concerned.
7.6.3. PRINCIPLES
The principles governing the policy are as follows:
1. Employees of the project will be informed as soon as the possibility of
redundancy
2. If alternative employment within FEP is not available and more than one
individual is affected, the factors to be taken into consideration in deciding who
should have priority of being retained in their posts will, in accordance with
article 29/3 of The Ethiopian Labor Proclamation (1156/19), be those employees
having better skills and higher rate of productivity.
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In the case of equal skills and rate of productivity, the workers to be affected first
by the redundancy must be;
i. Those having the shortest length of service and
ii. Those who have fewer dependants;
7.6.4. PROCEDURE
A) Communication to Employees
If all measures to avoid redundancy fail, The President/ the FHRD Department or
the Project Coordinator, depending on the situation, will communicate to the
general staff the reasons for the redundancy, and the numbers affected but not the
names of individuals. The discussion with the staff should be aimed at getting the
employees to understand why retrenchment is necessary and unavoidable.
The FHR Department should explore the possibilities of transferring affected staff to
alternative work and advise the Executive committee. of proposed action (either
redundancy or transfer) to obtain approval.
The FHRD department will interview the employees directly affected either to offer
a transfer or, if a suitable alternative is not available, to inform them that they will
be redundant. At this interview, full information should be given to the employee
on, as appropriate:
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C) Period of Notice
An employee whose contract of employment is terminated due to redundancy
shall, depending on the nature of his/her job, either be given an advance notice or
payment of his/her salary in lieu of the notice period as per the labor law.
D) Redundancy Pay
In addition to accrued benefits, provident fund and leave pay, an employee is also
entitled to the following payments on account of his/her redundancy.
(i) One month salary in lieu of notice, if FEP fails to comply with the notice
requirement.
(ii) Subject to conditions under (i) above, an employee will also be paid a
severance pay equal to his/her two months’ salary subjected to tax.
FHRD department and project coordinators will conduct an exit interview with the
resigning employee and document the suggestions for the necessary action by the
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organization. Any employee should fill out Clearance Form (Appendix XI) after
the effective date of the termination before claiming any benefits.
All terminated employees, except those who terminated due to serious disciplinary
problems, will be entitled to all accrued benefits they have earned, less any
obligations, which they owe to FEP. The FHRD department, before effecting any
payment to an employee terminated on any of the above cases, should obtain the
employee’s declaration of “no further claims” signed on the NO FURTHER
CLAIM FORM (Appendix X1I).
7.7.4. Dismissal
The services of Regular, Contract, or Probation status employees may be terminated
by FEP for major infractions subject to the procedures stipulated in Section 3.3.
Employees dismissed according to the disciplinary procedure will be informed in
writing of the cause of dismissal.
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7.7.5. Retirement
Retirement from service is automatic and mandatory upon an employee attaining
his/her sixtieth (60th) birthday, unless the President postpones the retirement of the
employee for special cases. Employees who retire shall be entitled to all accrued
benefits due to them.
7.7.6. Death
Upon the death of an employee, the date of death will be deemed the date on which
the employee's services with the Organization will cease. Legal heirs, as confirmed
by court, will be entitled to all accrued benefits due to the employee.
8.2. AIMS
The aims of the staff training and development programs are to provide FEP with
the quality of human resources it needs by:
Training employees to achieve maximum effectiveness in their performance;
Developing their skills and capacities for the benefit of FEP and their future
career;
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Sharpening the capabilities required to perform various functions associated
with employees' present or expected future roles;
Enhancing the commitment of employees to their duties
All training events will be based on the identification of relevant training needs.
The relevance of training is directly proportional to the extent to which it
contributes in achieving the long range strategic objectives and goals of the
organization.
Based on the strong belief that the best training takes place in the normal course
of work through on-job-training, coaching and counselling, managers at all levels
will have the main responsibility for training their staff. Project training officers,
in consultation with PCs and the HR manager, will, from time to time, organize
in-house training programs for staff in order to develop the technical efficiency of
project personnel.
To ensure that training and development programs make a proper contribution for
the improvement of FEP’s performance, a regular process of evaluation shall take
place on the basis of which changes are made to increase relevance and
effectiveness. In order to create an environment where teamwork is enhanced for
application of skills and attitudes, FEP will promote an open and democratic
management style.
8.4. PROCEDURES
8.4.1. Orientation/Induction
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a) Policy
All new hires, newly transferred and those employees promoted to a new position
will go through a process of general and job specific orientations (Inductions)
consisting of the following program elements:
General Orientations:
An induction for newly employed staff focusing on;
FEP's profile;
Program goals;
Present and proposed projects;
Policies and procedures (Personnel, Finance, Procurement, Transport,
Stores, etc.), structures (overview of departments, channels of communication,
responsibility levels, etc.) The levels of such an orientation will differ between
grades and part of the orientation process may not be appropriate for some of the
grades. Immediate Supervisors are responsible for organizing and coordinating
such orientation as it may involve more than one department/section. The
duration of the orientation shall be approximately one to two days.
Job Specific orientation:
Specific to the jobs that newly hired or promoted or transferred staff is expected to
accomplish which include the following areas of induction.
Discussions of new job responsibilities in relation to job description;
Introduction to executive and senior staff;
Introduction to departmental staff and their inter-relations to the new
employee;
Review of job specific issues;
Review of job specific personnel policies;
Introduction to the working modalities of FEP including lines of
communications, departmental interrelations available supports in
accomplishing the job.
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b). Procedure
In consultation with their respective Department Managers, immediate
supervisors of a newly recruited/transferred or promoted employee organize and
coordinate general and job specific orientations. The orientation process is
documented using the standard format and a copy of which is sent to the FHRD
Department after the completion of the process.
b) Procedure
i. The head of departments prepare and submit details of in house training needs
including areas, resources and time requirements to the FHRD at the beginning
of the year.
ii. The FHRD reviews those training requirements in line with FEP priorities and
competences, availability of resources and time and gives recommendations
weather to organize such trainings.
iii. If FHRD is convinced on importance of the training and insure the availability of
fund and time, it will recommend for the ED for approval. After getting the ED’s
approval the FHRD department will let the department heads to organize the
training.
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iv. Employees nominated for such training shall receive per-diem for the duration
of the training
v. Projects/Departments ensure that the intended training event fall within their
budget and program.
i. Policy
When resources for specific training do not exist, FEP arranges on-the-job
training with other organizations and will try to send its employee to participate
on such trainings/workshops organized by other organizations. The objectives of
sending employees to participate in such trainings and workshops are;
Upgrade and enhance the skill of FEP staff, thereby enhancing efficiency and
effectiveness of the organization.
Help the staff keep abreast of current thinking and dynamics of development.
ii. Procedure
a) Invitations to participate in trainings/workshops/seminars etc organized by
other organizations shall be initiated by FHRD & approved by the President
b) The FHRD, in consultation with Department heads and program coordinators
nominates candidates and forwards its recommendations to the President or
his/her designate for decision.
c) Based on “b” above, the President or his/her designate makes the final selection.
d) The participant shall be informed of his/her selection officially.
a) Policy
FEP may consider providing trainings of different time span for its staff outside the
country. Such education and trainings may be initiated either by the organization or
by an employee who successfully completes two years of service with the
organization. FEP management may consider any service periods less than this on
special cases. In any case, foreign education and trainings opportunities will be
acceptable by FEP only when it fulfils the following criteria.
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1. Training abroad can be provided more economically and more effective than local
training on the same topic or training on the topic may not available locally;
2. Funding is available for this purpose;
3. The topic is in priority areas for FEP to effectively deliver its missions and;
4. An employee agrees to transfer the knowledge/skills that he/she acquires from
the training to other colleagues in FEP.
An employee nominated for such training abroad shall receive the following for
the duration of the training:
Payment of full salary;
Continuation of other rights and privileges of being employee for the period
that spent on training.
Participants who are sponsored for long term training will provide letter of
commitment to FEP witnessing that he/she will continue to serve the organization
for a period not less than that spent on the training. If the employee chooses to
leave the organization within this period, the employee will reimburse to the
organization the entire cost or part of the cost of the training provided to that
employee, subject to the discretion of the President. An employee who receives
training on FEP working time will in turn orient colleagues upon his/her return, as
appropriate.
b) Procedure
For trainings Initiated by the Organization
a. Except for project specific invitations, all other invitations for short/long-term
training opportunities shall be announced to all interested employees. The
announcement includes:
Type of training;
Duration and place of training;
Minimum requirements.
b. Project specific invitations will be announced to all interested within the
specific project.
c. Interested employee shall apply to his/her Project or Department/ Manager
using the standard application form prepared for this purpose.
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d. The project/department manager forwards the applications with
recommendation to FHRD for processing.
e. A committee organized from Departments or Project/Department Managers in
consultation with the FHRD reviews applications and nominates the required
number of candidates to the President or his designate for decision.
f. The President or his/her designates makes the final selection.
The FHR Division officially informs the employee concerned and prepares a
"Training Bond" for him/her to sign.
8.4.5. SCHOLARSHIP
a.) Policy
FEP will offer a scholarship program for those employees who wish to pursue
further studies. Such scholarship program can be given either in locally or abroad
and will be approved on the following preconditions.
the employee has been served in FEP for the period of not less than two years
the courses (Areas of specializations) are in those streams preferred by FEP;
An employee fulfills the criteria set in the scholarship guideline of FEP.
the employee produces letter of acceptance from well recognized institutions;
FEP secures sufficient budget for this purpose.
In case of local scholarship, the beneficiary employee agrees to contribute 10%
of tuition fee;
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the employee gives his/her written consent to serve FEP at least for the
equivalent periods that he/she spent on the scholarship.
iii. Procedure
a) An employee who is willing to apply for FEP scholarship program should
apply to the FHRD department using the standard application form.
b) After reviewing the application with respect to the relevance of the courses
(areas of studies) to the employee's job, duration, cost and availability of fund
for the scholarship, FHRD Department forwards the application with its
recommendation to the ED for decision.
c) President will give decision on the recommendation. The ED may revise the
decision for the good of the organization and with reasonable justifications.
d) The employee shall be informed in written on the outcome of his/her
application and the reason thereof.
e) If accepted, the Personnel Section / FHRD Department will process the
scholarship and maintain a record to keep track of employee's progress.
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b.) Procedure
a. An employee requiring Leave without Pay (LWOP) for the purpose of
personal study applies, in writing, to his / her respective immediate supervisor
for consideration.
b. The immediate supervisor reviews the application and forwards his/her
recommendations to the President or his designate via the FHRD Department.
c. The President or his designate may approve or disapprove the request, for
good reasons.
d. If approved, the FHRD communicates the details of the decision to all
concerned and prepares a Training Bond for the employee to sign.
PROCEDURES
The FEP Administrative Manual may be updated at any time through written
amendments issued by the president and approved by Executive committee. Any
staff, department or work unit can propose changes and/or amendments to this
Manual. All proposed changes will normally be considered during periodic updating
of the Manual. However critical changes, if required, will be made at any time, with
the involvement of FEP executive committee.
Departments and immediate Supervisors are responsible for orienting their staffs to
all amendments to this Manual within a reasonable period of time following receipt
of each amendment notice.
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