Comm Skillsa Outline of The Course
Comm Skillsa Outline of The Course
P.O. Box 62000, 00200, Nairobi, Tel: +254 – 020-892223/4, 891566, Fax: 890797
Mobile Nos. 0727 803636, 0713 062 253, 0771 553499
KAREN CAMPUS
Introduction to Communication:
Need for effective communication, Functions of Communication and Induction to the
students.
Presentation Skills:
4Ps (Planning, Preparation, Practice, Presentation), Outlining; Effective use of A/V aids and
Modes of Delivery
Listening Skills:
Hearing Vs listening, process of listening, types, Barriers to Listening, Qualities of a Good
Listener and Active Vs Passive Listening
Telephone Skills :
Telephonic Communication: Do’s and Don’ts
Speaking Skills:
Introducing yourself, Describing a person, place, situation and event, Giving instruction,
Making inquiries – at a bank, post-office, air-port, hospital, reservation counter and role
play
Writing Skills:
Basics of Writing, Paragraph Writing, Precise Writing, Memos, Advertisements,
Paraphrasing and Summarizing.
Letter Writing:
Informal Letter,(Formal)Business Letters: Essential and Occasional Parts of a letter, layout,
Characteristic and Letter of Inquiry, Complaint and Adjustments, orders and replies of it
Report Writing:
Format ,Structure and Types, Technical Reports, Description and Proposal
Reading Skills: Skimming and Scanning, Intensive and Extensive Reading, Poor habits of
reading and The SQ3R Method
Study Skills:
Taking/making notes from reference Materials, Comprehending and Describing- Graphs
and charts
Teaching Methodologies
Lectures, buzz and task group work discussions, field visits to agencies dealing with
rehabilitation.
Instructional Materials/Equipment
Chalkboard, overhead projectors, computers, slides, internet sources.
Course Assessment
Student Performance
1. Rieding, A.M. (2006). Learning to learn. A guide to becoming information literate. New
York: Neal-Schuman. ISBN: 978-155570555
2. Diana, Hecker (2006). Research and documentation in electronic age. Boston, M.A: St.
martins.ISBN: 978-0312655722
3. Hart, Chris. (2006). Doing a literature search: a comprehensive guide for the social
sciences. London: Ssage. ISBN 978-076196809-2
4. PAYNE.J. (2001). Communication for personal and professional context. Topeka: clark
publications
8. Gerson,S.J and Gerson,S.M. (2000) Technical Writing: Process and Product New Jersey:
Prentice-Hall Inc. p.