1. Which of the following statements is most correct?

Persons withan internal locus of control make more ethical decisions than
others.

2. When an employee remains with a firm because he or she faces

significant exit barriers, this can be characterized as:
ContinuanceCommitment

3. Which of the following would not be considered a weakness of

expectancy theory?
The values for each construct have beenrelatively stable over time.

4. Susan was reflecting on Jim's behavior in her recent meeting withJim regarding
his performance review. Normally Jim is outgoing,sure of himself, and Susan
would consider him high on indicatorsof CSE. Jim however, was rather subdued
and quiet during thereview. Jim's behavior could best be explained as a result of
Jim isa high self-monitor

5. The JDI measures:

Job Satisfaction

6. People may engage in immoral acts or even violent behavior ascommitted

members of their group when:
There is a loss ofindividuality

7. Which of the following is considered a key benefit of diversity?

Flexibility and adaptation

8. An ethical theory that emphasizes the nature and characteristics

of an act is:
rule-based

9. Research focusing on the variety of roles within a society orculture highlights

which disciplines contribution to organizationalbehavior?
Sociology

10. The first discipline to take the modern corporation as the unit ofanalysis and
emphasize the design, implementation, andcoordination of various administrative
and organization systemswas:
Management
11. According to the MBTI a successful top executive is likely to bea/an:
extrovert, sensor, thinker and judger

12. Values reflected in the way individuals actually behave are called:
enacted values

13. Individuals who make external attributions will be more likely to:
develop feelings of incompetence which may lead to depression

14. The belief that performance is connected to rewards is known as:

Instrumentality

15. Equity theory is a/an:

Process approach to motivation

16. When you encounter a warm and personable car salesperson anddon't assume
that this behavior reflects the salesperson'spersonality, you are using
whichprinciple in social perception?
Discounting principle

17. At what stage of group development is the leader's role primarilyone of

recognition of the group's achievements?
Performing

18. According to Edgar Schein, the essence of culture is:

Assumptions

19. The primacy effect is also known as:

First-impression error

20. Which of the following personality types would most likelydisplay the most
consistent behavior "across situations"?
Lowself-monitor

21. Reinventionis the term for creatively applying new technology.

22. The dynamic process through which the emotions are transferredfrom one person
to another is called
emotional contagion

23. Corporations and business enterprises tend to subscribe to:

consequential ethics

24. Which of the following conditions would LEAST encouragepolitical activity?

Abundant resources

25. When employees view managers as being overpaid, workersmay:

reduce their commitment

26. The establishment of new attitudes, values, and behaviors as thenew status quo
is consistent with what stage in Lewin's changemodel?
Refreezing

27. As a manager that understands the implications of self-esteem onwork behavior,

you should:
give them appropriate challenges andopportunities for success

28. Some experts believe that only indivichuals within a team can becreative, but a
professor at Northwestern University suggeststhat team creativity can be
achieved. Which of the followingpractices would NOT enhance team creativity?
Conformity

29. Assume you are a senior accounting major. A friend who is takinga Principles of
Accounting course seeks you out for tutorialassistance. This is an example of
Expertpower

30. Instrumental values includes

a.Ambition
b.Honesty
c.Self sufficiency
d.All of these

31. The two sets of social benefits available to team or groupmembers includes:
psychological intimacy and integratedinvolvement
32. Denise and Teresa are two students in a course on organizationalbehavior. Denise
outperforms Teresa on the first exam in OB, andTeresa convinces herself that
Denise is not really a good personto compare herself to because Denise is a
psychology major andTeresa is majoring in accounting. Which of the following is
thebest explanation for Teresa's reaction?
Teresa's high self-esteemis protecting her from this unfavourable comparison.

33. An effective team exhibits:

Shared Leadership

34. According to the Jungian approach to personality, the basicpreference that reflects
what we pay attention to or how weprefer to gather information is:
sensing/intuiting

35. The fit perspective is useful in explaining:

short-termperformance

36. The belief that performance is connected to rewards is known as:

instrumentality

37. Modern management practices such as employee managementrecognition

programs, flexible benefit packages, and stockownership plans emphasize:
external incentives

38. A "wild turkey in the top management team is:

a devil's advocatewho challenges the thinking of the CEO and other top
executives

39. A problem with the behavioral measure for personality would be

the observer's ability to stay focused

40. The study of individual behavior and group dynamics inorganizational

settingsdescribes the content of study in:
organizational behavior

41. If you use calculated involvements as a basis for understanding aperson's

relationship with a work organization, which of thefollowing would be the
bestframework?
Social exchange
42. Individuals who make external attributions will be more likely to:
develop feelings of incompetence which may lead to depression

43. In research on styles of conflict management, the

Avoidingstylewas least effective.
44. Job satisfaction and employee performance are likely to bepositively related when:
rewards are valued by employees andare tied directly to performance

45. According to the strategic contingency perspective, which one ofthe following
factors is NOT a primary factor used to explaindifferences in power between
departments?
Amount of formalauthority given departments
46. Attributional biases implies that managers must:
know as muchas possible about individual differences and determine the causeof
behavior and perceived source of responsibility

47. The importance and value placed on a reward in expectancytheory is known as:
Valence

48. Increasing workforce diversity is likely to reducestereotypingasa barrier to social

perception.

49. A technique that is valuable in its ability to generate a number ofindependent

judgements without the requirement of a face-to-face meeting is:
the Delphi technique

50. The theories of leadership concerned with identifying the specificleader behaviors
that are most effective in specific leadershipsituations would be:
Contingency theories

51. As a supervisor of a group of employees, all of whom have aninternal locus of

control, you should
allow them considerableleeway in determining how to perform their work.
52. Authentic leaders are characterized by all of the followingEXCEPT:
benevolence

53. Escape from conflict by daydreaming is known as:

Fantasy
54. A defense mechanism in which an individual continuesdysfunctional behavior that
will clearly not solve a conflict isknown as:
Fixation

55. An example of an internal force for change is:

an increasedgrievance rate

56. Attribution theory helps toexplain causes ofbehavior inorganizations.

57. Self-managed teams are sometimes calledautonomous workgroups

58. A deterioration of mental efficiency, reality testing, and moraljudgement resulting

from in-group pressures defines:
groupthink

59. A key understanding to the relationship between hygiene andmotivation factors is:
they are independent

60. In the case of repeated failure under expectancy theory, an employeemay,

reduce effort

61. Emotional Intelligence (ET) relates to the ability tomanage

conceptual skills

62. The development of group cohesiveness is negatively influencedby:

Internal competition

63. A method for countering social loafing includes:

Formalevaluation of member contributions

64. When two departments are in conflict but are also facing acommon threat, the
Collaboratingstyle of conflict managementis most appropriate.

65. If a manager asks an employee to purchase a gift for his wife, theemployee
wouldthink this request.
Falls outside his zone ofindifference
66. The close linkage ofvalenceto performance under expectancytheory is crucial for
enhancing motivation
.

67. The basic idea behind leader-member exchange theory is:

leaders form two groups of followers (in-groups and out-groups)

68. A manager who is considered Machiavellian would rely on whattype of power?

Personal

69. Under equity theory, people are motivated when

they are inequilibrium with perceptions of inputs and outcomes

70. The motivation theory that holds that employee motivation isdetermined by the
belief that a will result fromeffort is called
expectancy theory

71. An example of a rite of enhancement is a/an:

employee of themonth award

72. Upper echelon theory argues that:

characteristics of the topmanagement team can predict organizational
characteristics

73. The webikestrutures that contract some or all of their operatingfunctions to other
organisations and then coordinate theiractivities through managers and other
employees at theirheadquarters are called
Networked Organisation

74. Persons who have a strong desire to control others are high in:
need for power

75. Projection occurs most often when you:

surround yourself withothers similar to you

76. All of the following would be consistent with new ideas inmotivation except
individuals need to be activated by unmetneeds
77. Which trait is associated with less absenteeism at work?
PositiveEffect