®

DISPLAY HOLD/RELEASE

SPA AUX 1 AUX 2 AUX 3

AUX 4 AUX 5 AUX 6 AUX 7

Troubleshooting M anual

HEATERS POOL SPA SOLAR

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 AquaLink RS Troubleshooting ®

Table of Contents
This is the Troubleshooting Manual for the AquaLink RS line of electronic controllers. Use it as
a tool to solve problems with the AquaLink RS Control Systems. Please follow all local, state and
national codes when installing or servicing electronic equipment, and please refer to all warning
decals and notices before proceeding with any troubleshooting.

TABLE OF CONTENTS

Equipment Layout . . . . . . . . . . . . . . . . . . . . . . . 1
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Power Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power Center (continued) . . . . . . . . . . . . . . . . . 4
Standard Relay . . . . . . . . . . . . . . . . . . . . . . . . . 5
Two-Speed Relay . . . . . . . . . . . . . . . . . . . . . . . 6
Light Dimming Relay . . . . . . . . . . . . . . . . . . . . . 7
Jandy Valve Actuator . . . . . . . . . . . . . . . . . . . . . 8
Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TeleLink RS . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Spa Side Switch . . . . . . . . . . . . . . . . . . . . . . . . 12
Glossary of Terms. . . . . . . . . . . . . . . . . . . . . . . 13
Quick Check List . . . . . . . . . . . . . . . . . . . . . . . 14
Quick Check List (continued) . . . . . . . . . . . . . . 15
Controller Inoperable, Display Blank . . . . . . . . 16
All Lights Lit on Controller . . . . . . . . . . . . . . . . 17
Some Controller Buttons Do Not Operate . . . . 18
Three Amp Fuse Keeps Failing . . . . . . . . . . . . 19
Heater Doesn't Fire . . . . . . . . . . . . . . . . . . . . . 20
Wiring Diagram for AquaLink RS
Dual Equipment RS2/6, 2/10, 2/14 . . . . . . . 21
Wiring Diagram for AquaLink RS
Combos and Onlys, RS4, 6, 8, 12, 16 . . . . 22

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 AquaLink RS Troubleshooting ®

Equipment Layout

IM P O R TAN T:
Plug in O ra nge 3-p in
TM

8 conn ecto r from Transform er

to P.C .B.

O P TIO N A L

4
3

2
P o o l W a te r S e n so r
6
F ilte r
Pum p
P o o l F ilte r

P o o l H e a te r

5
5

6 In ta ke
JVA
R e tu rn
J VA
6

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 AquaLink RS Troubleshooting ®

1 Controller
Operation:
The Indoor Controller serves as a means of entering and viewing information for equipment settings. All
programs, labels, etc., are held in a memory chip on the Power Center Printed Circuit Board. Power is not
required to maintain programs, etc. - they will be held indefinitely.
The Controller is supplied 10 VDC from the power center via the outside two wires (red and green) of the
4 conductor cable. The inner two wires (yellow and black) provide the communication link between the
Controller PCB and Power Center PCB.
If either of the communication wires are broken ("open circuit"), but the power supply wires are connected,
the display screen will indicate a break in communication by displaying the controller part number and the
version letter of the Micro Controller (e.g., 6543 REV B01 or 6700 REV C).
Pressing the Reset button, located on the left side of the Indoor Controller, will momentarily display the
software part numbers and revision letters for both the Controller's Micro-controller chip and the Power
Center's PPD chip. The Reset button also resets the Micro-controller, but does not remove any programming,
AUX labels, etc. (see chart on Page 16 for list of Part Numbers).
Time/Date Backup: Supplied by 9-volt battery located at Power Center
Programming and Memory Backup: Stored in EEPROM on Power Center PCB, stored indefinitely,
even with no power to unit.

Controller Specifications:
Supply Voltage: 10 VDC
Operating Voltage: 5 VDC
Circuit Activation: Serial Communication

TM

NOTE: A Jandy Service Controller (P.N. 7057)

can be attached out at the Power Center, to review
and/or change programs and equipment settings.

R e se t S w itch
A c ce s s H o le
Ju m p e rs fo r
M u ltip le C o n tro lle r
D isp la y M o d u le

Controller
D e la y O ve rrid e S w itch
C o n trolle r (b a ck vie w )
Yellow
G re en

B lack

C h a rt o f M u ltip le C o n tro lle rs

R ed

PCB
Ju m p e r S e ttin g s

W2
C o n tro lle r 1 W1 4 3 2 1
M ic ro C o n tro lle r
C o n tro lle r 2 W2 R e se t
W1 S w itch

C o n tro lle r 3 W2
W1 Back View of Controller
C o n tro lle r 4 W2
W1

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 AquaLink RS Troubleshooting ®

2 Power Center
Power Center Operation:

The Power Center PCB is the true brain of the system. The micro-controller on the PCB is constantly sending
signals through the communication wires to the Controller and polling the system to determine which circuits should
be on and which should be off. When an equipment button, such as Auxiliary 1, is pressed, impulses are sent via
the communication wires (yellow and black) between Power Center micro-controller and the Indoor Controller
micro-controller. If all impulses received at the Power Center micro-controller are consistent, the system then looks
at the DIP Switch settings to determine if an option for this circuit has been set. If the DIP Switch settings do not
indicate a delay is needed, signals are sent back to the Controller to turn on the appropriate LED and display the
ON message. At the same time, a signal is sent to one of the two Driver Chips on the Power Center PCB.
The Driver Chips can be thought of as a series of small relays. When one of the Driver Chips receives a signal,
it closes a contact which passes 24 VDC to the appropriate relay coil socket, in this case AUX 1. Each relay driver
chip activates a specific set of relay coil sockets (see the chart below). If a Driver Chip fails, it is usually caused by
either shorted relay coil wires, a shorted relay coil, or a relay not designed for the 24 VDC coil voltage (i.e., 24 VAC
rather than 24 VDC).
The Reset button, located in the upper left hand corner of the Power Center Bezel, when pressed, resets the
Power Center micro-controller and changes time and date to the default settings (i.e., 1:00 P.M. 01/31/96 WED).
Pressing this button will not remove any programming, AUX labels, etc.

Driver Chip in U 9 socket activates: Driver Chip in U 10 socket activates:

R ela y S ocket for F ilter P um p R ela y S ocket for E lectric H eater
R ela y S ocket for A uxiliaries 1 through 7 S olar B o oster P um p S ocket
R ela y S ocket for S pare A uxiliary A ll JVA R elay C oils
Low Voltage H eater R elay C oil

Memory:

All programming, labeling, temperature settings, etc., are stored within a EEPROM (Electronically Eraseable
Programmable Read Only Memory) chip. This chip is located on the PCB and will retain all settings indefinitely,
even if power is lost for an extended period. To remove information from the system, either press the Cancel button
to remove individual items, or the Clear Memory item from the Menu, to reset all items to their default settings. The
battery attached to the PCB is only needed to keep the clock running during a power outage, so when power is
restored, time and date will be correct.

Specifications:

Supply Voltage: 24 VAC (from secondary of transformer)

Operating Voltage: 5 VDC
Circuit Activation: Serial Communication
Time / Date backup: Supplied by 9 Volt battery at Power Center
Memory backup: EEPROM on Power Center PCB

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 AquaLink RS Troubleshooting ®

2 Power Center (continued)

DIP Switches

Bezel and Power Center Board

Jum per for Freeze Protection

24 VAC from w ith Solar on Dual Equipm ent M odels
Secondary of Transform er

3 A m p Fuse
Spare Aux
U10 Socket

U9 Socket
Program m able Peripheral Device

Relay D river C hips

pry slots
SPARE AUX -
This socket has pow er only w hen the Filter
Pum p is on and the pool water is circulating.
It has no pow er w hen the system sw itches to
“Spa”. It is used on a pool/spa com bination
system w hen the user wishes to turn off a piece
of equipm ent (such as the chlorine generator)
w hile the spa is being used.
alignm ent arrow
beveled corner
Back View Of Power Center Board

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 AquaLink RS Troubleshooting ®

3 Standard Relays
Operation:
A Standard Relay's coil is supplied 24 VDC from the Power Center PCB via one of the two driver chips.
When 24 VDC is received by the relay's coil wires, it closes the contacts that complete the circuit to turn on the
equipment (i.e., power supplied to Line 1 goes out Load 1 to the equipment).
Standard Relays may be wired to activate a 110 VAC circuit (e.g., Line 1/Load 1) or a 220 VAC circuit
(e.g., Line 1/Load 1 and Line 2/Load 2).

NOTE: If a relay's coil wires are shorted, or an AC relay coil is plugged into a relay socket, when that circuit is
activated, it will damage one of the two relay Driver Chips (Part No. 3814) on the Power Center PCB. (These
chips can be replaced/see Page 4).

Specification:
Maximum Contact Ratings:
3 hp at 220 VAC
1 1/2 hp at 110 VAC
25 amps - Inductive
1500 watts - Incandescent
Relay Coil: 24 VDC
Transform er
Resistance across coil: 0.300K Ohms
Amperage draw of coil: 0.10 Amps
120 VAC Prim ary
24 VAC Secondary

Relay Coil (24 VDC )

Low voltage racew ay (do not run high voltage in this com partm ent)

SE C O N D A RY

P R IM A R Y
1 20 VA C
2 4 VA C

F ilte r P um p R e la y A ux . 3 R e la y O p tio n a l O p tio n a l

Load 2
Load 1
Line 1

Line 2

O p tio n a l O p tio n a l
Lo a d 1

Lo a d 2
Lin e 1

Lin e 2

Relay W ire N ut to
120 VA C P ow er

B lo w e r
F ilte r P u m p (11 0 VA C )
(2 2 0 VA C )

B re akers
N eutral

G ro und

W iring for a Standard Relay

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 AquaLink RS Troubleshooting ®

4 Two Speed Relay

Operation:
The Two Speed Relay operates in conjunction with a Standard Relay to operate a two speed pump/motor.
The Standard Relay is the On/Off relay and the Two Speed Relay is the switching relay. Activating the relay coil for
the Standard Relay will complete the contact circuit between Line 1 and the motor common, and Line 2 and the Two
Speed Relay's Common. If the Two Speed Relay's coil wires are deactivated, its contacts make connection between
its Common terminal and its Normally Closed terminal and the motor runs at High Speed. When the Two Speed Relay
coil is activated, its contact makes connection between its Common contact and Normally Open contact, and the
motor switches to Low Speed.
If the Two Speed Motor is the filtration pump, plug the relay coil wires for the Standard Relay into the Filter Pump
Relay socket. Next, plug the Two Speed Relay's coil wires into Auxiliary 2. Finally, turn on DIP switch 2 to set circuitry
to two speed operation.

NOTE: Turn off power to system before moving DIP switches.

Specifications:
M a xim u m C o ntact R a tin gs:
2 hp a t 22 0 VA C TO
1 hp a t 110 VA C FILTER PUM P
R elay C o il: 24 V D C SO C KET
R esista nce across co il: 12 8 O hm s
A m pe ra ge d ra w of co il: 0.2 0 A m ps
Standard Relay
Tw o Speed Relay COMMON
NO
NC

240
VA C
COM

TO A UX 2 H IG H F ilte r
SO CK ET
LO W Pum p

(2 H.P. M axim um )

W iring for a Tw o Speed R elay

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 AquaLink RS Troubleshooting ®

4 Light Dimming Relay

Operation:
The Controller signals the Light dimming Relay to turn ‘fully on”, “partially dimmed”, or “completely off” by sending a
specific number of pulses in a set period of time to the Light Dimming Relay. The circuitry of the Light Dimming Relay
(which requires 120 VAC to operate) then interprets the number and timing of pulses to determine whether the light should
be on, off, or dimmed.
The circuitry of the Light Dimming Relay is driven by the 120 VAC power from the circuit breaker for the light. Unlike
a Standard Relay, which receives a constant 24 VDC to its coil to hold the relay contacts closed (and which opens when that
voltage is removed), the Light Dimming Relay receives only signal pulses on the relay coil wires, and it is the circuitry on the
relay that actually turns on, off, and dims the light. Therefore, if the light is full on or dimmed, unplugging the relay coil wires
to the Light Dimming Relay will not turn off the light. The light will remain on as long as 120 VAC is supplied to the relay.
The Light Dimmer will operate slightly differently when activated from the Controller, Power Center or Spa Side
Switch.
From the Controller - When the auxiliary, which has been assigned to light dimming is pressed or programmed on,
the light will turn on to the brightness last set by pressing Back or Forward Buttons. Once on, the brightness may
be changed by pressing the Back or Forward Buttons. To turn it off, press the auxilliary button again.
From the Power Center override switch - Pressing the appropriate auxilliary button will turn the light on to the
brightness last set at the Controller or Spa Side Switch.
From the Spa Side Switch - If a button on the Spa Side Switch has been programmed to control a Light Dimmer
auxilliary, the first press of this button will turn the light on to full brightness, each additional press will dim the light
in 25% increments until the light is off.
Note: Besides needing a Light Dimming Relay installed, the auxilliary to operate the light dimming circuit must be assigned
at the Controller using the Menu button and moving to the SETUP Menu.

Specification:
Maximum Contact Ratings : 1000 watts incandescent
Operating Voltage: 120 VAC
Relay Coil : 24 VDC

Light Dim m ing Relay

Installation Intructions - Jandy p/n 6587 or 6785
S ta nd a rd R e lay m a y b e
p ig g yb a cked o n to p o f
D im m er R e la y
LIG H T H O T
N E U TR A L

S U B PA N E L

GFCI
120 v. B reaker
LO A D

LIN E

LIG H T Incand escent only.

1000 w atts, m ax. N eutral B ar

W iring for Light D im m ing Relay

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 AquaLink RS Troubleshooting ®

5 Jandy Valve Actuators

Operation:
One leg of a 24 VAC transformer secondary supplies voltage to the common terminal of a SPDT (single-pole,
double-throw) relay. The NC (normally closed) terminal of that relay is connected to the red wire of the JVA cord,
and the NO (normally open) terminal is connected to the white wire of the JVA cord. The completion of the circuit
is through the black (common) wire of the JVA cord.

When the coil of the SPDT relay is de-energized, voltage is supplied from one leg of the transformer secondary
to the common terminal of the relay and then down the red wire of the JVA cord to the toggle switch at the rear
of the JVA. The toggle switch then routes the voltage to either the lower microswitch (toggle in AUTO 1 position),
the upper microswitch (toggle in AUTO 2 position), or to neither microswitch (toggle in OFF position). If the voltage
is routed to the lower microswitch, and that microswitch is closed, the voltage passes through the motor to the
black wire and then back to the other leg of the transformer secondary to complete the circuit. The motor will then
rotate clockwise, turning the gear train (and ultimately the output shaft) until the lower cam comes in contact with
the lower microswitch, which opens the circuit and stops the motor. If the voltage is routed to the upper microswitch,
the motor rotates in the opposite direction until the upper cam lobe comes into contact with the upper microswitch,
which stops the rotation.

If the coil of the SPDT relay is energized, the voltage travels through the white wire to the toggle switch, which as
above, routes it either to the lower microswitch for clockwise rotation or upper microswitch for counterclockwise
rotation, with the voltage traveling back the black wire to complete the circuit.

The capacitor, which is wired in parallel with the motor, keeps the motor rotating in the correct direction and
insures the JVA rotates with the proper torque.

M otor
24 VA C Low er M icrosw itch
(clockw ise rotation)
black
red
w hite

Togg le S w itch
(o n-off-on
D .P.D .T.)

C apacitor
35U F - 150V
norm ally U pper
JVA Specifications: closed M icrosw itch
Voltag e: 2 4 VA C (counte r-
A m pe ra ge: 1.0 A M P S com m o n clockw ise
Torque : 18 0 in/lb s. rotation)
R otation Tim e: 34 sec. for 180 deg re es
M o tor Type : S ynchro nous - B idirectio nal

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 AquaLink RS Troubleshooting ®

6 Sensor
Sensor

There is only one AquaLink RS temperature sensor. It is used for reading water, air and solar temperatures. The sensor is
described as a 10K RTD (10,000 Ohms - Resistive Temperature Detector) sensor, although the actual resistance will vary
with temperature. Below is a chart which shows how resistance changes as temperature changes.

S ensor R esistance R ange C hart:

At this tem perature (degrees F) Resistance should be (O hm s - X 1000)
50 F 19.9 K O hm s (19,900 O hm s)
60 F 15.3 K O hm s
71 F 11.6 K O hm s
80 F 9.3 K O hm s
90 F 7.3 K O hm s
100 F 5.8 K O hm s
104 F 5.3 K O hm s
When measuring resistance across the sensor leads you must remove the sensor from the circuit.
Either disconnect both wires from the terminal bar or remove the terminal bar from the PCB. Then, to test
the Sensor, “0” out your meter and take reading across the sensor.

10K O hm
Sensor

If a sensor fails, the Controller display will scroll on that sensor “Shorted” (i.e., little or no resistance), or “Open”
(i.e., no continuity).

NOTE: Temperature sensors from other Jandy Control Models cannot be used with the AquaLink RS.

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 AquaLink RS Troubleshooting ®

7 DIP Switches
All DIP Switches are located on the left side of the Power Center Bezel. To change a setting, turn off power, then
move the appropriateswitch from left (off) to right (on).

Caution: Always turn off all circuits and then turn off power before moving DIP switches. If AUX 1, 2, or 3
were programmed to operate automatically, clear the programs before turning on the appropriate clip switch.

DIP Switch Settings:

DIP Sw itch # O ff On
1 A ux 1 = any equip m ent A ux 1 = P ool C lea ner (P res sure S ide C leaner)
2 A ux 2 = any equipm ent A ux 2 = Low S pe ed of a tw o speed p um p (filter
pum p becom es high speed )
3 A ux 3 = any equipm ent A ux 3 = S pa S pillover effec t
4 H eater C ool D ow n circuit o perates H eater C ool D ow n circuit is d isabled
5 N orm al operatio n F acto ry adjustm e nt for calibration - w he n this sw itch
is on heater safe ty delays a re elim inated and sola r
tem p erature is displayed. D o n’t leave th is sw itch in
the O N position
6 N orm al operatio n S haring one heater on D ua l E quipm en t M odels
7 N orm al operatio n A llow s C leaner J VA to be a ssigned to o perate fro m
an aux iliary; allow s air senso r to beco m e S olar
S enso r w ith D ua l E quipm en t m odels
8 A fter th erm ostat setting has been A fter th erm ostat setting has been reach ed, heater
reach ed, heater w ill rem ain off for 3 w ill re m ain off for 5 m inutes (used fo r heat pum ps)
m inu te s

10

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 AquaLink RS Troubleshooting ®

8 Spa Side Switch

Spa Side Switch buttons send a momentary signal to the Power Center PCB. Each button sends a signal down
one wire with the circuit completed through the common wire. The operation of each button may be tested by
disconnecting the Spa Side Switch from the PCB and with a meter set to continuity measure between each button
wire and the common (black) wire, while holding the button down.

If any button on the Spa Side Switch is held down for more than 5 seconds, the AquaLink RS's microprocessor
considers this a shorted button and will ignore its signal. When the button is released or repaired, and a "shorted
circuit" no longer exists, the microprocessor will again recognize all buttons. The LED in the center of the switch will
be on solid when the spa is on, flashing fast when heating, and flashing slowly when in cool down mode.

Spa Side Sw itch

Black - Common wire

Red - LED wire
Blue - Button 1 wire
Brown - Button 2 wire
White - Button 3 wire
Green - Button 4 wire

Troubleshooting Steps

Remove the Spa Side Switch (6 pin) terminal bar from the printed circuit board.
Set your meter to read continuity (or resistance ).
• Ensure No Shorts
Measure between the black (common) wire and each of the button wires.
If there is continuity between any of the two (without depressing a button),
the switch is shorted; replace it.
• Ensure Continuity
Do this same test again except this time have a helper hold down the button
while you test for continuity. For example, measure between black and blue
while helper holds down button 1

11

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 AquaLink RS Troubleshooting ®

TeleLink
Operation
There are two DIP switches on the TeleLink printed circuit board. DIP switch 1 allows the number of rings before
the TeleLink "picks up" to be set, and DIP switch 2 allows the access code to be changed from the factory default (62).
To change either setting, turn on the DIP switch for the item you wish to change (its LED will light). Next, go to a touch-
tone telephone on the same phone line, lift the receiver and press the button or buttons corresponding to the desired
change (e.g., turn on DIP switch 2 and press telephone buttons 7 and 5 to change access code to 75). Finally, replace
the receiver and turn off the DIP switch. The new setting will now be turned into a memory chip.
The TeleLink printed circuit board has a number of LEDs on it. These LEDs help to identify problems with either the
telephone or the TeleLink (see diagram below). When the TeleLink is operating correctly, LED 2 will be on and LED 12
will be flashing. The four LEDs in the upper left hand corner (5, 6, 7 and 8) indicate whether the TeleLink is receiving the
correct pulse when a button is pressed on the telephone key pad. For example, pressing button 4 on a telephone should
light LED 7. Follow the chart to determine other button/LED operations.
The Diagnostics section of the AquaLink RS menu will indicate if the TeleLink is communicating.

L E D fla sh in g - system co m m un ica tio n O K

S eco nd d ig it of A cce ss C o de a cce p ted

T h e ch art belo w in dica tes 8 7 12 11
th e LE D th at sho uld light
w h en a bu tton on the 5 6
Te leph one K e y P ad is F irst d ig it o f A cce ss C o d e acce p te d
pre sse d, if the Tele Link is 9
receiving the corre ct signa l.
K ey C o d e
LEDs L E D lig hts w he n bu tton o n p ho n e is p re ssed
LE D s L it
Phone LE D s
Key 5 6 7 8 L E D go es o ff w he n p ho n e rin g s
2
1 X
2 X
3 X X ®
4 X AquaLink RS
®
5 X X TeleLink Board L E D lig hts up w h en Te le Link
6 X X a nsw ers in co m in g ca ll
7 X X X 1
8 X
9 X X
A cce ss

0 X X
R ing s

bla ck
re d

g re e n
yellow

To R S 4 85 P ho n e C a b le
4 -C on d ucto r from W all Jack
1 2 C ab le
(C a ble be tw e en
C on trolle r a nd
P ro gram P ro gram P ow e r C e n ter)
# o f ring s a ccess co de
(d e fa ult: 7 ) (d e fa ult: 6 2 )

12

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 AquaLink RS Troubleshooting ®

Glossary of Terms

EEPROM - Electronically Erasable Programmable Read Only Memory

JVA - Jandy Valve Actuator
PCB - Printed Circuit Board
PPD - Programmable Peripheral Device
RTD - Resistive Temperature Detector
VAC - Volts Alternating Current
VDC - Volts Direct Current

13

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 AquaLink RS Troubleshooting ®

Quick Check List

Sym ptom Problem Possible Solution
P o w e r C e n te r o ve rrid e M is-w ire d fo u r co n d u cto r w ire . C h e ck co n n e ctio n o f th e o u tsid e
sw itche s o p e ra te w h e n in B ro ke n fo u r co n d u cto r w ire . tw o w ire s (re d a n d g re e n) o f th e
S e rvice o r Tim e O u t M o d e , b u t fo u r co n d u ctor ca b le .
th e C o n tro lle r is co m p le te ly If w ired co rre ctly, ch e ck th e vo lt-
d e a d (n o lig h ts o n , n o d isp la y). a g e b e tw e e n th e se tw o w ire s -
vo lta ge sh o u ld b e 1 0 V D C .

A ll L E D s a re o n a t C o n tro lle r C o n tro lle r is n o t co m m u n ica tin g C h e ck th e tw o ce n te r w ire s

a n d th e p a rt # a n d R e v. le tte r o f w ith th e P o w e r C e n te r P C B . (b la ck a n d ye llo w ) o f th e fo u r
th e C o n tro lle r so ftw a re a re co n d u cto r ca b le . A lso ch e ck
d isp la ye d (e ith e r 6 5 5 3 R e v. th e in sta lla tio n o f th e P P D o n
B 0 1 o r 6 7 0 0 R e v. C ). T h e th e P o w e r C e n te r P C B ; if it is
o ve rrid e sw itch e s a t th e P o w e r n o t se a te d p ro p e rly, th e syste m
C e n ter o p e ra te a s th e y sh o u ld . w ill n ot co m m u n ica te .

A ll L E D s a re o n a t C o n tro lle r 1 .D a m a g e d o r im p ro p e rly 1 . C h e ck a lig n m e n t o f th e P P D .

a n d th e p a rt # a n d R e v. le tte r in sta lle d P P D . 2 . If P P D is in sta lle d corre ctly,
a re d isp la ye d , b u t o ve rrid e rep la ce th e P o w e r C e n te r P C B .
sw itche s a t th e P o w e r C e n te r 2 . D a m a g e d P o w e r C e n te r P C B .
d o no t o p e ra te a t a ll.

S o m e b u tto n s d o n o t o p e ra te W ro n g P P D ch ip insta lle d a t C h e ck p a rt n u m b e r a n d

fro m th e C o n tro lle r, n o r fro m th e th e P o w e r C e n te r P C B . re visio n le tte r by p re ssin g th e
P o w e r C e n te r o ve rrid e R e se t b u tto n a t th e C o n tro lle r.
sw itche s. T h e se co n d pa rt n u m b e r a n d
R e v le tte r d isp la ye d is fo r th e
P P D in d ica tin g w h ich m o d e l.

S yste m lo cke d u p . M icro p ro ce sso r lo cke d . Turn o ff p o w e r to syste m .

D isco n n e ct b a tte ry a n d tu rn o n
p o w e r. R e co nn e ct b a tte ry a n d
re se t tim e a n d d a te .

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 AquaLink RS Troubleshooting ®

Quick Check List (continued)

Sym ptom Problem Possible Solution

S ystem som etim es does not P ow er outage w ith dead A t C ontroller, check battery
run program m e d on and off battery. level. W ith softw are level R ev. F
tim es. or new er, ba ttery status is
located in D iagnostics section
of S ystem S etup M enu.

O ne button on the S pa S ide C heck program m ing first. Troubleshoot S pa S ide S w itch
S w itch does not op erate . If the S p a S ide S w itch is per P age 11 steps.
program m ed correctly, the
button m ay be shorted.

P ool cleaner booster pum p S ystem is not recognizin g D IP Tu rn o ff all e quipm ent buttons,
turns on w ithout the filter pum p sw itch 1 is on. then turn off pow er to system .
being on, a nd can run w ith the N O T E : B efore turnin g on any F inally turn off, th en on, D IP
spa on. D IP sw itches, first turn off all sw itch 1. Turn on pow er and
equipm ent. test system .

C annot assign C leaner JVA . D IP sw itches not set correctly. D IP sw itch 1 m ust be off, and
D IP sw itch 7 m ust be on to
assign the C leaner JVA to an
auxiliary.

C ontroller M odel is D ual N orm al operation w hen a D ual E ither insta ll the ad justable
E quipm ent, m essage scrolls E quipm ent m odel is controlling freeze sensor, or w ait 24 hours
“A djustable F re eze S ensor a solar system and an adjust- and this m essag e w ill go aw ay.
N ot Installe d.” able freeze sensor is not
installed.

P hantom program s. A t C ontroller, press M enu, then

S ystem com es on at tim es that
scroll to R E V IE W . M ake note of
are not program m ed .
all prog ram s, S pa S ide S w itch
settings, labels, and tem perature
settings, then C LE A R
M E M O R Y, reprogra m and try
system again.

H eater w ill not fire. W ater tem perature sensor C heck w ater tem perature
H eater LE D w ill not light in not installed or defective. sensor.
“S ervice M ode”.

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 AquaLink RS Troubleshooting ®

Controller Inoperable, Display Blank . . .

C ontroller P C B w ill
need to be replaced.

Ye s
Ye s

No
No
W ires are broken
T he p ow er supply is dam aged or in w rong term inals.
and the P C B at the P ow er
C enter w ill nee d to be replaced.

A t P ow er
C enter, Ye s
m ove
N o LED s ove rride R em ove, align and carefully
are on at sw itch reinstall the P P D chip. Te st
C ontroller, from system , if still not operable,
D isplay is A uto to replace P ow er C enter P C B and
totally S ervice. P P D chip.
blank. Do
ove rride No If fuse blow s
sw itches Ye s again; P C B is
R em ove
opera te ? dam aged, if
both R elay
Turn off p ow er and D river C hips fuse doesn't
rem ove 3 am p fuse , and rep lace blow, D river
che ck for continuity. No
the fuse. C hips are bad,
Is there continuity? replace
appro pria te
Ye s com p one nt.
Ye s U nplug all JVA s and
C heck voltag e
replace fuse, and turn on
across secon dary
pow er. D oe s fuse fail
of transform e r No
again?
(tw o yellow w ires of
orang e 3-pin
con nector)
Is voltage 24 VA C ? No C heck JVA s for spliced
w ires, w ater dam age or
in correct voltage. P lug
JVA s in on e at a tim e, if
R eplace fuse blow s again replace
transform er. that JVA .

C heck voltag e to prim a ry Ye s

of transform e r: Is prim ary
110 VA C ? No

C heck circuit bre aker an d

S ystem P ow er w ires.

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 AquaLink RS Troubleshooting ®

All Lights Lit on Controller . . .

R echeck the jum p ers on th e

Ye s C ontro llers. E ach C ontroller
ju m pe r m ust be set
differe ntly so each has a
No differe nt address.

Ye s
A re m ultiple
G o to in-ho use C ontro llers installed? R eplace the ba tte ry
C ontro ller: C heck R eset No and recheck system .
button on the left side
of the C ontroller for
dam age. Tu rn off po w e r, rem ove the Ye s
battery at the P ow er C en ter,
and turn on p ow er again.
D oes C ontroller operate? No
Ye s
G o to the
P ow er P roblem m ay be in the
C enter; C ontro ller P C B or
A ll LED s are S w itch from P ow er C en te r P C B .
on at A uto to R eplace the P ow er
C ontroller, S ervice; D o C enter P C B first.
but P ow er
C ontroller C enter
O pe rate system .
does not override
operate. sw itches
operate? G o to the C ontroller Ye s
No and ch eck its
operation; D oes
C ontro ller operate ?
No
Tu rn off po w e r;
rem ove B ezel and Tu rn on pow er;
rem ove P P D chip Ye s R eturn to the be ginning of
C hange fro m this Trouble shooting sheet.
from P ow er C enter A uto to S ervice.
P C B ; inspect legs D o the override
for dam age and sw itches
carefully align and operate?
reinsta ll the P P D chip. No C heck C on troller
operation.

Tu rn off po w e r again and

Ye s
disconnect the ba tte ry,
then turn p ow er on again;
D o the override sw itches No
operate?

R eplace P P D chip and try

system . If syste m still does not
operate, replace P ow er C e nte r
PCB.

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 AquaLink RS Troubleshooting ®

Some Controller Buttons Do Not Operate . . .

P ress the
C ancel button
then select
Lockouts and
finally D evice to
unlock.

P ress button
w hich does not Ye s
operate; d oes the
display read No
"Locked"? R eplace
C ontroller P C B .

P ress R eset G o to the P ow er Ye s

button on left Ye s C enter and look at
side of the LE D above the
C ontroller; button; is the LE D
No
Som e buttons on the second on?
C ontroller do not num ber and
operate (LED s for R evision letter R eplace P ow er
those buttons is that of the C enter P P D chip.
don't light). P ow er C enter
P P D chip.
D oes the P art #
for P P D m atch
the m odel of
No
A quaLink R S ?
S ee C hart below.

C ontact Jandy
for correct P P D .

M odel Description Part No. of PPD C hips

A qu aL in k RS16 P & S P oo l an d S p a co m b ina tion 7 20 2
A qu aL in k RS12 P & S P oo l an d S p a co m b ina tion 7 20 1
A qu aL in k RS8 P & S P oo l an d S p a co m b ina tion 6 52 0
A qu aL in k RS6 P & S P oo l an d S p a co m b ina tion 6 52 1
A qu aL in k RS4 P & S P oo l an d S p a co m b ina tion 6 52 2
A qu aL in k RS16 P or S P oo l or S p a o nly syste m 7 21 5
A qu aL in k RS12 P or S P oo l or S p a o nly syste m 7 21 4
A qu aL in k RS8 P or S P oo l or S p a o nly syste m 6 52 3
A qu aL in k RS6 P or S P oo l or S p a o nly syste m 6 52 4
A qu aL in k RS4 P or S P oo l or S p a o nly syste m 6 52 5
A qu aL in k R S 2 /14 D ua l S ep arate E q uip m e nt S ystem 7 21 7
A qu aL in k R S 2 /10 D ua l S ep arate E q uip m e nt S ystem 7 21 6
A qu aL in k R S 2 /6 D u al S ep arate E q uip m e nt S ystem 6 52 6

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 AquaLink RS Troubleshooting ®

Three Amp Fuse Keeps Failing . . .

R eplace
P ow er C en te r
PCB.
Turn off po w er
and rem ove both
relay d river Yes
chips; replace fuse
and turn on po w er. No
D oes fuse fail ag ain?

R eplace both
Ye s relay d river chips
(P art # 3 814).

Three am p fuse D isconnect

on the Pow er all JVA s and
Center PCB replace fuse;
keeps failing. does fuse fail
again?

No
R eplace cords.
O pen up each JVA
Yes and inspect each for
C heck JVA cords; w ater da m ag e or
are JVA cords shorted w ires. R epair
spliced? as necessary.
No

Yes
A re all actuators
JVA 2440?
No

R eplace w ith correct

JVA s.

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 AquaLink RS Troubleshooting ®

Heater Doesn’t Fire. . .

S poradic operation can be traced

to one or m ore loose co nnections,
Yes including those w ithin the heate r;
check all connections.

D isconnect the battery, turn off,

then on pow er to the system .
R echeck the heater. If the heater
S w itch system back No still doesn't fire, the P ow er C enter
to A uto and go to the Yes or C ontroller P C B m ay be
C ontroller. Turn on dam aged. R eplace the P ow er
the pool filtration C enter P C B first.
pum p and enable the
pool heater; is the red
LE D on above the No
pool heater button?
E ith er the P ow er C enter P C B or
C ontroller P C B is dam aged;
P ress the m enu button, replace the P ow er C enter P C B
scroll to T E M P S E T T IN G S Yes
first.
and check the pool therm ostat
setting. Is the pool therm ostat
set higher than the w ater R eset the therm ostat
tem perature? No higher than the w ater
tem perature and retest
G o to the Ye s system .
P ow er
C enter;
S w itch from
A uto to
Heater S ervice; turn
doesn't fire. on the filter
pum p and F rom the green 10 pin
heater. D oes term inal bar of the Yes R eplace the P ow er
the heater A quaLink R S B ezel, C enter P C B .
fire? No rem ove, and tw ist
together the tw o heater
w ires; does the heater No E ith er the w ires to the h eater
fire? are not connected properly or
the problem is actually in the
heater.
D oes the LE D Yes
above the heater
button turn on?
No

R em ove w ater tem perature sensor R eplace the P ow er

Yes
w ires and check its resistance (see C enter P C B .
R esistance C hart on P age 9). Is
resistance w ithin specification? No R eplace W ater
Tem perature S ensor.

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 P o ol Tem p .

S pa Te m p.
S pa H ea te r

B lac k S e nso r

B la ck S en so r

Voltag e H ea te r
In te rface
R e tu rn S o lar B oa rd

P o ol L ow
JVA JVA

B ro w n
Ye llow
G ree n

G ree n
W h ite
B lac k

B lac k

B lac k
B lue

Red
R ed

R ed

R ed

R ed
In ta ke C leaner S o lar
JVA JVA Pump

4 3 2 1 6 5 4 3 2 1
JVA S o ck ets R e lay S oc ke ts
To C ontroller To R em ote To Se nsors, etc. (2 4 VA C o utpu t)
(red term . bar) (bro w n term . bar) (gre en term . bar)
(2 4 V D C ou tp ut)

D ip S w itche s
1 = C lea ne r/A ux.1
L ow Vo lta ge R a ce w a y (do no t ru n h ig h v oltag e w ire in th is co m pa rtm e nt)

2 = L o w S p ee d/A ux.2
3 = N o t us ed
4 = C o o ldo w n O n /O ff
5 = F a cto ry U se
6 = S h a red H ea te r
7 = E n a ble S o la r
8 = H e a t P m p /G a s H tr
R e lay S oc ke ts (24 V D C o utpu t) R e lay S oc ke ts (24 V D C o utpu t)
P o ol P u m p A u x. 1 A u x. 2 A u x. 3 A u x. 4 A u x. 5 A u x. 6 S p a P u m p

B a ttery
(9 Vo lt)

P o ol P u m p R elay S p a P u m p R e la y O ptio na l R ela y O ptio na l R ela y

A u x. 1 R ela y A u x. 2 R ela y O ptio na l R ela y O ptio na l R ela y

S ys te m P ow e r
L ine Tw o

Lo ad Tw o
L ine O ne

L oa d O n e

G ro un din g B ar

W ire N ut to
1 20 VA C P o w e r

Wiring Diagram for

AquaLink RS Dual Equipment RS2/6, 2/10, 2/14

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 W ater Tem p.

S ensor
B lack S en sor
S ola r

Low Vo ltag e
R etu rn S o lar E lect.

N ot U sed
N ot U sed
JVA JVA H eater

H eate r
Ye llow

B row n
G ree n

G ree n
W h ite
B lack

B lack

B lack
B lue
R ed
R ed

R ed

R ed
Inta ke C le an e r S o lar
JVA J VA Pum p

4 3 2 1 6 5 4 3 2 1
JVA S ockets R elay S ockets
To C ontroller To R em ote To S e nsors, e tc . (24 VA C o utpu t) (24 V D C output)
D ip S w itch S e ttin g s (red te rm . bar) (brow n term . bar) (green term . b ar)

F a ctory S e t O p tion al S et
# O FF ON
1 Aux 1 C lea ne r
2 1 spd pu m p 2 spd pu m p
3 Aux 3 S p a S pillove r
4 C oo l D ow n D isa bled
5 S e e M an ua l S e e M an ua l
6 N ot U sed N ot U sed
7 S e e M an ua l S e e M an ua l R elay S ockets (24 V D C outpu t) R elay S ockets (24 V D C outpu t)
8 G a s H ea te r H ea t P um p F.P um p A u x. 1 A u x. 2 A u x. 3 A u x. 4 A u x. 5 A u x. 6 A u x. 7
L ow Volta ge R a cew a y (do n ot run high vo ltag e w ire in th is co m partm e nt)

B attery
(9Vo lt)

F ilter P u m p R elay A u x. 3 R elay O ptio nal R elay O ptio nal R elay

R S 6 or R S 8 RS8

A u x. 1 R elay A u x. 2 R elay O ptio nal R elay O ptio nal R elay

R S 6 or R S 8 RS8

S ystem P ow er
Line O n e

Lin e Tw o

Loa d Tw o
Lo ad O ne

G ro unding B ar

W ire N ut to
120 VA C P o w er

Wiring Diagram for

AquaLink RS Combos and Onlys RS4, 6, 8, 12, 16

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 Cancel Button - Flow Chart

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 P.O. Box 6000, Petaluma, CA, USA 94955 • 707.776.8200 FAX 707.763.7785
480 S. Service Road West, Oakville, Ontario, Canada L6K 2H4 • 905.844.8233 FAX 905.844.2635

Sheet #6919, Rev C, 1/01 For Tech. Service, Call 707-776-8200, ext. 260 Litho in U.S.A. © Water Pik Technologies Inc. 01/01

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