IT & Ecommerce - Aug23

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Information System & E-Commerce

E-Commerce or Electronic Commerce means buying and selling goods, products, or services
over the Internet. E-commerce is also known as electronic commerce or internet commerce.
These services are provided online over the internet network. Transactions of money, funds,
and data are also considered E-commerce. These business transactions can be done in four
ways: Business to Business (B2B), Business to Customer (B2C), Customer to Customer
(C2C), Customer to Business (C2B). The standard definition of E-commerce is a commercial
transaction which is happened over the Internet. Online stores like Amazon, Flipkart, Shopify,
Myntra, eBay, Quikr, and Olx are examples of E-commerce websites. By 2020, global retail
e-commerce can reach up to $27 Trillion. The current Covid-19 pandemic has played the role
of catalyst in strengthening the market position of e-commerce businesses.
An information system (IS) is a formal, sociotechnical, organizational system
designed to collect, process, store, and distribute information. From a sociotechnical
perspective, information systems are composed of four components: task, people, structure
(or roles), and technology. Information systems can be defined as an integration of
components for the collection, storage, and processing of data of which the data is used to
provide information, and contribute to knowledge as well as digital products that facilitate
decision making.

Pharmacy Information System to run its e-commerce business. Pharmacy Information System
or Pharmacy Management System is an excellent system that stores data and allows
functionality to maintain and organize the medication use and process within pharmacies. The
system is an independent technology, particularly in use in pharmacies and hospital settings.
The innovation in the medical industry is growing day by day, and the developers are using
this opportunity in controlling their stock and choosing the medicine with the help of the right
program. They use the pharmacy information system to control the pharmacy structure
reliably. It serves several purposes like safe and effective dispensing of pharmaceutical drugs.
Several pharmacy operating systems are used for pharmacy practice settings across the world.
During the dispensing process, the system prompts the pharmacist to verify the medication
they have filled. The management system offers clinical decision support and configures to
alert the pharmacist to perform clinical interventions. Furthermore, it should also serve the
pharmacist throughout the patient care process developed by the Joint Commission of
Pharmacy Practitioners. Patient care consists of five steps, including collect, assess, plan,
implement, and follow-up.

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The system assists with each of these practices and continues to store and organize
information. The technology in pharmacy should allow pharmacists to collect the information
to make a plan and to implement strategies that indicate patient’s issues. Other software like
Patient Management software also helps in scheduling patient appointments and creates
customizable forms for patients to fill their appointment offline/online.

Pharmacy Management System

It is a computer software system that is programmed with the ability to perform different
tasks required to operate a pharmacy. They make working easier and allow for the digital
record stage and fast retrieval of information. Medical technology is increasing day-by-day.
The developer uses this opportunity to help the pharmacist in selecting the right medicine for
the patient. A pharmacy information system is used to reduce medication errors, report drug
usage, and increase patient safety. The system is used in the hospital, long-term care facilities,
and home health care.

Features of Pharmacy Management System


The Pharmacy Management System is packed with benefits. It also offers several features
that are needed for operations with optimal efficiency. The use of PIS includes consultation
documentation, inventory management, reporting, drug interaction monitoring, patient
personal profiles, and more.

1. Report:
Pharmacies interact with several patients every day. The data they collect is stored within the
pharmacy information system. Also, the data can be used later for enhancing the business
strategy. The reports share insights into the operations and can be used to differentiate the
patients who visit the pharmacy for refills. The data reports can be utilized to stock
appropriately and to create marketing strategies to tailor the needs.

2. Should be easy to utilize user-friendly inputs:


It has user-friendly features, allowing the users to utilize the same. Furthermore, it should be
utilized to create new marketing strategies to tailor to the needs of repeat buyers.

3. HIPAA Compliance:

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It comprises legal documentation. It must comply with HIPAA and other regulatory bodies.
These bodies create rules for organizations related to pharmaceuticals.

4. E-Prescription:
E-Prescription is an important feature to be included in the Pharmacy Information System. It
eliminates the risk of errors and provides a user-friendly solution for patients. This feature
also helps pharmacies to manage refills and allows doctors to send the new refills directly
into the pharmacy information system. Furthermore, the system should be able to manage
patients’ information completely along with additional information. Companies should keep
the health information of every patient. Therefore, it should possess features to keep the
information saved for further use.

5. User Management Module


Another key feature in the pharmacy management system is the user management module. It
allows pharmacies to restrict access across different user groups. The purpose behind
implementing this module is that features can be reserved for users for effortless
management. Authentication can be used in different conditions. In the case of the
administrator user, the user can manage the listing of medicines, monitoring stocks, and other
tasks. Alternatively, in the case of administrator authentication users, the user can manage all
processes, right from transactions to manipulating the medicine stocks and medical lists.
Furthermore, this allows users to monitor activities and to create accounts by utilizing the
software.

6. Data Loading and Reporting Abilities


The software should know how to deal with data to keep information about related items.
Adding and storing the details is a huge task and requires automated assistance and not
human assistance. Also, at the end of the month, there is a need to calculate the revenue
generated. This part involves the calculation of profits that occurred due to the addition of
goods. At this point, it is important to maintain the profit and also the loss-related
transactions. The software should help to maintain records easily.

7. SMS and notification and multi-location support

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With the Pharmacy Management System, the pharmacist can schedule text messages that are
to be sent to patients. This intimates the patients before their prescriptions are out. The status
updates allow the pharmacists to keep in touch with patients for patient satisfaction.

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