INDIA

INSURTECH
LANDSCAPE
India InsurTech Association (IIA) is a not-for-profit that brings together the entire Insurtech eco-
system of startups, insurers, reinsurers, policymakers, service providers, and insurance professionals
onto a single platform. IIA’s goal is to facilitate technology usage across the insurance value chain in
India. The association seeks to promote new digital business models, build collaboration between
start-ups and all the other participants of the insurance industry. For more details on our mission,
vision, members, partners, and activities, please visit - www.indiaInsurtech.com
Rapid growth in Insurtech funding has
continued across the globe, has seen strong
momentum in India

• Global funding in Insurtechs has grown 7X in the last 5 years;

• Continued momentum was seen even during COVID – 19; India has shown very
strong momentum - funding has doubled in the last 2 years
• GI and B2C focused Insurtechs continue to see strong funding in India
• India will be the sixth-largest insurance market within a decade, leapfrogging
Germany, Canada, Italy and South Korea.
Favourable policy measures aid the sector

Amendment in Foreign Exchange Management Act (FEMA)

‘Ayushman Bharat PMJAY SEHAT’ scheme

‘COVID-19’ Insurance Policy

National Export Insurance Account (NEIA) scheme

Pradhan Mantri Jeevan Jyoti Bima Yojana

Growth Drivers Of the Industry

EMERGENCE OF NEW GROWING MARKET SHARE •Drive operational

DISTRIBUTION CHANNELS OF PRIVATE PLAYERS efficiencies

Emergence of the National

•Enhance pricing Health Stack driving further
proposition emphasis on health
insurance
GDP Per
Capita
 Insurance
Penetration
(as a % of
GDP)
 Rapid
• Global funding in
growth in Insurtechs has grown 7X
Insurtech in the last 5 years;
continued momentum
Global Insurtech funding:
funding even during COVID – 19

• India has shown very

strong momentum;
funding has doubled in
the last 2 years

India: Equity funding in

Insurtechs
Increasing share of Pvt Sector
Insurers -
Non-Life insurance Market

Key Players
• New India Market Share in Non-Life Insurance
• ICICI Lombard
• United India Agricultural Insurance Company of India
Limited
• Bajaj Allianz
• Oriental Insurance
• Others
No. Of Policies
 • Importance of higher distribution
penetration and reach; Insurance
penetration for key products such as health
and life insurance continues to remain low in
India vs global leaders (~3% for life
insurance, ~35% for health insurance)
Factors Playing • Data and Analytics as core capabilities
out in Insurance • Criticality of enhanced customer experience
Industry • Emergence of New customers
segments; Tier 2 and below to contribute to
70% of consumption by 2030
• Further emphasis on health insurance
through the National Health Stack; Insurance
receiving strong thrust from the
government.
Key Elements - Insure Tech

Integrating the product

with customer Augmented advisors; AI- Acceleration of direct-to-
journeys; targeted & enabled agent lifecycle customer digital sales
personalized – Aligning management with simpler products
with customer behaviour

Digital for enabling sales New capabilities ; Digital

teams, for building new marketing, User
channels, for automating experience design,
processes Tech( eg, martech), Agile
Underlying of Digital Insurance
Embrace AI capabilities at Scale; Engage with customers in targeted ways
leveraging AI to detect new purchasing patterns, tailor offering and optimize
sales processes

Build digitally enabled & seamless distribution; Manage high-value activities, to

ensure an outstanding customer experience.

Creating personalized propositions in real life customer context

 UNDERWRITING
REVENUE BOOST EXCELLENCE CLAIMS SUITE CUSTOMER SERVICE OTHERS

Sales force Renewal Prize Claims Maturity Attrition

reactivation Optimizer Optimization Reinvestment Management

Product UW Fraud Fraud Detection Complaints Investment

Optimization Detection Analytics Risk Modelling
Use Cases

Need Analysis & Medical Waivers Data driven Capacity Planning Vendor Risk
Targeting claims Profiling
Assignment

Churn Predictor Risk Prevention Categorization

 Emergence of • The National Health Stack is designed to
provide the foundational components that
National Health will be required across Ayushman Bharat
and other health programs in India. The
Stack Health Stack is a nationally shared digital
infrastructure usable by both Centre and
State across public and private sectors.
The National
Health
Stack— High
Level
Architecture
Company USP Funding Revenue Profit Valuation
PolicyBazaar Insurance aggregators $766.6M 2558 Cr. -487 Cr. $ 4 Bn.
Offer comparisons of the various (up 79%) (from
market-available schemes –833 Cr.)

Digit Insurance Coverage for flight delays of 75 $458M 4535 Cr. (up -296 $ 1.1 Bn
minutes and more. Automobile 58%) Cr. (from
insurance, which they call “Pay as you –123 Cr.)
Drive”

Acko Insurance First digital general insurance $585.6M 1344 Cr. -483 Cr.
firm. Analyses the communication
styles and customer behavior to
make personalized suggestions
 Onsurity - Providing affordable healthcare to
SMEs and emerging businesses

Op p o rt un ity So l u t ion Imp a ct

Affor da bl e hea l th c a r e for Di gi ta l monthl y s ubs c r i pti on - 2 5 + pa r tner a s s oc i a ti on

e m p l o y e e s of s ma l l a n d b a s e d pl a tfor m for SMEs to c a r e
m e d i u m enter pr i s es r e m a i ns a n a n d pr otec t the hea l th a n d l i fe of
u n a d d r essed s egmen t thei r e m p l o y e e s a n d c ontr a c tua l 1 6 0 0 + SMEs a n d s ta r tups , wi th
wor kfor c e a tota l us er b a s e of 1.25L+
O ppor tuni ty to pr ovi de hol i s ti c hea l th • Affor da bl e
a n d wel l nes s a n d e n a b l e SMEs to 8 0 % HR c os t r educ ti on
i mpr ove e m p l o y e e r etenti on • Pa per l es s , c ompl etel y di gi ta l to wa r ds m a n a g e m e n t
of benefi ts
• Si ngl e pl a tfor m for hea l thc a r e
(tel ec ons ul ti ng, medi c i ne, hea l th
c h e c k - u p , i ns ur a nc e) 9 7 % C S A T Sc or e

• C u s t o m i z e d p l a ns a s per
empl oyer a n d empl oyees ’ n e e d s 8 5 % of the m e m b e r s a r e new
to hea l thc a r e

>4 0 % s a v i ng s for or ga ni za ti ons

on wor ki ng c a pi ta l c os ts &
benefi ts pr i c i ng

INDIA INSURTECH LA NDS CA PE A ND TRENDS 37

 E mbe dding ins ura nce with trus te d s e rv ice s a nd products

Riskcovry | Enabling emb ed d in g in su rance

seamlessly into user journeys through API
integrations
Op p o rt un ity So l u t ion Imp a ct

D i gi t al In s u rance
Th e g ro w th o f th e i n s u ra n ce s eg m e nt 5 0 + p artners Distribution
6 0 + a cti ve p a rtn e rs .
12+ s egm en ts
c a n b e u n l ock e d b y a d d re s s i n g One S t op S hop 10+ industries
a n d b u i l d i ng a s o l uti on a ro u n d the 5L+ p o l i ci es , co ve ri n g 7L+ l i ves
Distributor
f o l l owi n g tw o th e m e s

• Cu s to m e rs h a v e a l i mi te d s e t of 70% f a s te r ti m e to m a rk e t
tru s te d ch a n n el s / p a rtn e rs
In s u rers En d Users
• Te ch n o l o g y i s a k e y b a rri er i n
te rm s o f d e e p e n i n g i n s u ra nce 3 3 + c arriers 8 0 0+M con sumers
p e n e tra ti on 7 5 + p roducts 10M+ MSMEs

S upe r Distributer P r oduct a nd E xpe ri en ce

P la t form a ppr oa ch to dig ita l Re l e v a nce
distribution Invisible
S tr at eg i c pa rt ner s hi ps to integ rat e
de e per to deli ver I mmer s iv e CX for
B2 B2 C us e ca s e s

En d to e n d API d ri ve n i ns u ra nce
p l a tf o rm

E m b e d d e d i n s u ra n ce en a bl ed
p l a tf o rm

• S e a m l e s s e m b e d m e n t o f i n s ura nce
i n to e xi s tin g u s er jo u rn eys

• U n d e rw ri ti ng e n g i n e w i th o pti o n to
co n f i g u re i ns u rer ru l es to a ccu ra tel y
p ri ce cu s to m e r’s ri s k

• Qu i ck a n d co n ve n i en t cl a i ms
p ro ce s s i n g vi a w h a ts a p p bot

INDIA INSURTECH LA NDS CA PE A ND TRENDS 39

 E mbe dding ins ura nce with trus te d s e rv ice s a nd products

eBao Tec h | InsureMO platform en ab ling faster

digitization, better distribution an d easier connectivity
with stakeholders in ec o syst em

Op p o rt un ity So l u t ion Imp a ct

3 Ke y ch a l l e n g e s i n I n s u ra n ce i n dus try Cl o u d - n a ti ve a n d m i cro s e rvi ces b a s e d $20B + U S D G ro s s p re m i u m a cro s s

p e rta i n i n g to di s tri bu ti on & d a ta : 3V – a rch i te ctu re p l a tf o rm ( I ns u reMO) to 30+ co u n tri e s i n 2021
Vo l u m e , Ve l o ci ty & Va ri a ti on p ro vi d e s ca l ab i l ity ( 89% YoY p rem iu m growth tran s acted
I n s u rers f a c e l i m i ta ti ons i n core purely on public c lou d )
s ys te m s : I n s u ra n ce & N o n - i n s u ra nce APIs to
• I n f l exi bl e l e g a cy te ch n o l o g y s u p p o rt va ri o u s p ro d u ct l i nes & a d m i n 40% Yo Y g ro w th i n # o f pol i ci es
l i m i ti ng co n n ecti vi ty w i th p l a ye rs in p ro ce s s e s i s s u e d i n ye a r 2021
e co s ys te m
S e rvi ce o rch e s tra ti on to ol s to h el p 3000+ S KU s co ve ri n g a l l l i nes of
• S l o w e r d a t a u p d a te cycl e s d e ve l o p c u s t o m a p p s & co n n e ct to b u s i n e s s es ( i n cl . tra di ti o na l p ro d u cts )
( Mo n th s / Yrs vs h o u rs / d a ys ) d y n a m i c d i g i ta l e co s ys te m
5 0 0 0 + cha n n el s a n d 300+ ca rri e rs
e c o s ys te m wi th 100+ ne w pa rtne rs
i n m a rk e tp l a ce

C a s e S tu dy: La rg e I n s ure r i n C h i n a wi th e B a oTe ch

I m p a ct G e n e ra te d

R e p l a ce d 15 l e g a cy s ys te m s 300+ i n s u ra n ce p ro d u cts
C h i n a Co n ti n en t d e p l o ye d a c r o s s b us i nes s l i nes
I n s u ra n ce C o m p a n y
( C C I C ) , 5th l a rg e s t 1-3 d a y s f or n e w ch a n ne l
e B a o Te ch 400k + p o l i ci es i s s u ed i n s i ngl e
i n s ure r i n Ch i n a i n te g ra ti o n; 2 d a y s fo r n ew
CCI C d a y ( 60Mn U S D )
a d o p te d e B a o Te ch ’s p ro d u ct l a u n ch
I n s ure MO p l a tf o rm f or its
d i g i ta l tra n s fo rm a ti o n 100+ n e w ch a n n e l s co n n e cte d <1 s e c f o r e l a s ti c s e a rc h of
vi a API 70M+ p o l i ci es ; <2 m i n s to
u p l o a d g ro u p p o l i cy o f 100K+

4 0 INDIA INSURTECH LA NDS CA PE A ND TRENDS

 E mbe dding ins ura nce with trus te d s e rv ice s a nd products

SKALEUP | Enabling end-to-End digital journey

with omni-channel experience

Op p o rt un ity So l u t ion Imp a ct

D i s tri b uti on p e ne tra ti o n c a n b e s ca l ed • O m n i - ch a n n e l p l a tf o rm for 5 0 + tra d i ti ona l & 4 0 0 + b i te -s i zed

u p b y a d d re s s i n g th e f o l lo wi n g key e n a b l i ng e n d - to - e n d d i g i ta l & p ro d u cts o n a s i n g l e p l a tf orm
th e m e s a s s i s te d I ns ura n ce d i stri buti on
• A b s e n ce o f Om n i - ch a n n e l , e n d - • R e a l - ti m e re co n ci l i ati on wi th
to - e n d cu s to m e r e xp e ri en ce G re w f ro m p ro ce s s i n g 200K to
d y n a m i c m a rk e t & re g u l ato ry
e n vi ro n m e n t s hi f ts 500K a p p l i ca ti o n s p er m o n th
• Pe o p l e i nte ns i ve & ti m e -
c o n s u m i n g re co nci l i a ti o n p ro ce s s • U n i f i ed p l a tf o rm f or cu s to m ers , 2X u p ta k e i n DIY co n ve rs i ons &
e m p l o ye e s & I n s ure rs to d ri ve 40% i n cre a s e i n co n ve rs i o ns
• D i s tri b uted & d i s co n ne cte d g ro w th a t S ca l e
p l a tf o rm s f or cu s to m ers ,
e m p l o ye e s & I n s ure rs l e a d i ng to • E m b e d d e d re a l- ti m e 15% re d u cti o n i n cu s to m e r
b ro k e n cu s to m e r o w n e rs hi p ca p a b i l i ti es l i ke p ol i cy d ro p ra te
i s s u a n ce, b u s i n es s
• Lo s s o f o pp ortu n i ty to cro s s - d a s h b o a rd s , re g u l a to ry re p o rts
s e l l /u p - s el l o w i n g to m a n u a l & 70% i m p ro ve m e n t i n l e a d - to-
m u l ti - f o l d e f fi ci ency i n cre a se , f u l fi l m ent TAT
c u m b e r s o m e p ro ce s s e m p o w e r e m p l o ye e s & cre a te
s u p e ri o r cu s to m e r e xp e ri e nce

• Au to m a te & Acce l e ra te Cro s s - s e l l /

Up -s e ll

INDIA INSURTECH LA NDS CA PE A ND TRENDS 41

Cre a ting ma rk e tpla ce of offe ring s

OneAssure | Marketplace to deepen

penetration of health insurance
Op p o rt un ity So l u t ion Imp a ct

Cu s to m e rs to d a y f a c e s o m e Ma rk e tp l a ce c o m p l e m e n te d wi th 8 + k e y h e a l th i ns u rers a l re a dy
k e y ch a l l e n g e s re l a te d to h ea l th i n s u ra n ce a d vi s o rs to d ri ve h i gher o n p l a tf o rm
i n s u ra n ce h e a l th i n s u ra n ce p ene tra ti on
• I n s u ra n ce Pu rch a s e: 80% h a ve 2.3X g ro w th i n re ta i l p re m i u m
On e As s u re ’s m a rk e tp l a ce m o del
d i f fi cul ty u n d e rs ta n di ng benefi ts , & to ta l p o l i cy i s s u ed i n Q3’21 vs .
ena bl es
p ri ci n g , c o v e r a g e a n d th us h a ve Q4’20
tru s t i s s u es • I n f o rm e d p u rch a s e o f hea l th
i n s u ra n ce b a s i s co m p a ri s o n
• S e rvi ce / Cl a i m : 47% f i n d it di ffi cul t
to fi l e cl a i m s / p a p erw o rk • Mo d i f i ca ti o n o f i n s u ra nce p l a ns
d u ri n g re n e w a l
• I n s u ra n ce Cl o s u re: 46% h a v e a n
o ve ra l l p o or e xp e ri en ce l e a d i ng to • C l a i m s u pp o rt
cl o s u re C o m p l e m e n t e d b y i n s u ra n ce a d vi s o rs /
p a rtn e rs

• Exp a n d i n to Ti er 2,3 l o ca ti o ns

• Co m p re h e n s i ve l y tra i n ed on
p ro d u ct a n d s el l i ng p ro ce s s
• Tra n s p a re n cy th ro u g h re vi e ws

4 2 INDIA INSURTECH LA NDS CA PE A ND TRENDS

 E nha ncing cus tome r e xpe rie nce

Aureus | Understanding customer sentiment in

real-time to enable insurers to act promptly and
effectively to enhance customer experience
Op p o rt un ity So l u t ion Imp a ct

I n s u rers re l y o n cu s to m e r f e e d b a ck to Au re u s h a s bui l t a S e nti m eter to S e n ti Me ter s co re c a n h el p p redi ct:

u n d e rs ta n d cu s to m e r s e n ti m en t, b ut ca p tu re cu s to m e r f e e d b a ck
• R e p e a t p u rch a s e s
o n l y a s m a l l f ra cti o n o f th e cu s to m er
b a s e p ro vi d e s exp l ici t f e edb a ck . • R e a l - ti m e s en ti m e n t s co re, u s i n g
b o th e xp l i ci t a n d i mp l i ci t f e ed b a ck • La p s e re vi va l s a n d w i n - b a ck
• N o i n s i g ht i nto cu s to mer b e h a vi o r o f m a tu ri n g p ol i ci es
s e n ti m en ts • S co re s e ve ry cu s to m e r b a s i s a
co m p re h e n s i ve s e t o f to u ch po i nts /
I n s u rers c a n b u i l d k ey p ro ce s s es
• I m p a ct o f cu s to m e r i n te ra cti o n not i n te ra cti ons
a ro u n d th e i n s i g ht
tra ck e d
• S w i ft ti m e to m a rk e t th ro u g h API
I m p a ct
• La ck o f re a l - ti m e/ q u i ck a c ce s s to b a s e d te ch n o l o g y a rch i tectu re
cu s to m e r i n f o rm a ti o n • 3% p o i n ts i n cre a s e i n retentio n
• Ad d i ti o na l i ns i g h ts –s i ng l e vi ew of
• La ck o f d a ta s ta nd a rdi z a ti o n, l a rge cu s to m e r • 5% p o i n ts i n cre a s e i n cro s s -s el l
vo l u m e s o f d a t a s p re a d a cro s s
m u l ti pl e s ys te m s a n d i n di fferent • 30 p o i n ts i n cre a s e i n N PS
f o rm a ts

INDIA INSURTECH LA NDS CA PE A ND TRENDS 43

E nha ncing cus tom e r e xpe rie nce

Baj aj Allianz – D i g i- S a m p a r k | E n d - t o - e n d digit al plat form for digit al

c u s t o m e r s ervice

Op p o rt un ity So l u t ion Imp a ct

• Th e l o ck d o w n h a s b ro u g h t to l i ght • E n d - to - e n d d i g i tal a p p ro a ch • I n cre a s e d d i g i ta l s ervi ci ng

th e i m p o rta n ce o f tra n s i tio ni ng ( D i g i –s a m p a rk p ro g ra m ) a d o p ti o n
f ro m a h i g h l y p h ys i ca l cu s to m er
s e rvi ce m o d e l to a d i gi ta l m o d e l • Ca ri n g l y yo u rs a p p - On e s to p s hop • I n cre a s e d d i g i ta l s ervi ci n g
f o r o u r cu s to m e rs f ro m 37% ( p re COVI D ) to 80%
• 24*7 cu s to m e r s e rvi ce d e l i vered ( COVI D ) & ca l l - ce n te r d o w n
• B OI N G ( AI C h a t b o t) o n W h a ts Ap p f ro m 63% ( p re COVI D ) to 20%
d i g i ta ll y i s th e n e e d of th e h ou r
• “B AG I CAR E” ( CR M) o n “CRMNEXT” ( i n b o u n d @ 3% a n d o u tbound
p l a tf o rm e n a b l i n g a “True Omni a t 17%)
C h a n n el Exp eri en ce”
S i g n i f i ca n t co s t o p ti mi z a ti on

“Lo w e s t G ri e va n ce s @0.81%
( p e r 10k p o l i ci es ) ” a n d “Hi ghes t
N e t Pro m o te r S co re s @65”.

4 4 INDIA INSURTECH LA NDS CA PE A ND TRENDS

Le v e ra g ing da ta a nd a na ly tics to driv e ope ra tiona l e fficie ncy

Artivatic | Data driven underwriting

platform for seamless and personalized
risk assessmentcustomer service
Op p o rt un ity So l u t ion Imp a ct

Tra d i ti o na l i n s u ra n ce fol l ows a o n e- • U n i f i ed p l a tf o rm f or cu s to m er Op e ra ti o n a l Ef fi ci ency

s i z e fi ts a ll a p p r o a ch a cq u i s iti o n, ri s k p ro fi l i ng a n d
u n d e rw ri ti ng 30% co s t re d u cti o n
• La ck o f p e rs o n a l i z ed ri sk
a s s e s s m en t, p re m i u m a n d • D a ta d ri ve n & p e rs o n a l i z ed risk U p to 40% ri s k re d ucti on
co ve ra g e s a s s e s s m e n t u s i n g d a ta f ro m
h i s tori ca l , i n terna l a n d externa l
• Li m i te d d a ta d ri ve n d e ci s i on s o u rce s 10X re a l - ti m e d e ci s i ons
ma ki ng
• O C R ca p a b i l i ty f o r m e d i ca l 3M+ p o l i ci es a n d 300K+ cl a i m s
• H i g h co s t o f s ca l i n g th e b us i nes s i n f o rm a ti o n e xtra cti o n p ro ce s s e d
d u e to h i g h o pe ra ti n g, cu s to m e r
a cq u i s i ti o n a n d m a i n te n a n ce • I n s i g h ts a n d p ers o na l i z e d p ro d u ct
co s ts re co m m e n d a ti o n s

4 6 INDIA INSURTECH LA NDS CA PE A ND TRENDS

 Le v e ra g ing da ta a nd a na ly tics to e nha nce pricing propos ition

Edelweiss General Insurance, Bajaj Allianz General

Insurance, ICICI Lo mb ard | Multiple examp les of
players introducing u sage -b a s e d pricing
Fe a t u r e s De s cri p t io n

• U p f ro n t p re m i u m
M obile A pp O dometer T e le ma tics
• Co ve r b a s e d o n ei th er ki l o me ter s l a bs
Pr emi um o r d a i l y ra te
On
T e ch In Ca r In C ar
• Op ti o n to b u y to p - u p s f or k m s or User
d a y s of u s a g e
D ay s ,
Us a g e kms al s o K ms K ms
• K m s tra ck i n g : Od o m e te r or f eas i b l e
Tr a c ki ng te l e m a ti cs d evi ce
a n d Dur a ti on De v ice s Yes
• D a y s o f u s a g e : Mo bi l e a p p No Yes
Ne e de d
b a s e d s w i tch - o n / s w i tch - o ff

S witch No,
Yes No
• Mo b i l e a p p b a s e d co ve r a p p l i ca bl e on/ off b u t f eas i b l e
o n l y o n d a y s co ve r i s s w i tch e d o n;
c a n re g i s ter a uth o ri z ed d ri vers ; No, b u t D ri v i n g
Da ta
O ther Fea tur es l o c at i o n No b eh av i o r, majo r
• C o v e r a g e f or fi re, n a tu ra l d i s as ters , T ra ck ing
d at a f eas i b l e c ras h d at a
th e f t e tc. e ve n if ve h i cl e n ot i n u s e

INDIA INSURTECH LA NDS CA PE A ND TRENDS 47

Building he a lth e cos y s te ms

Aditya Birla Health In su rance | Co mp reh en sive Digital

health ec o syst em for shifting focus towards “Health” &
“Wellness” from “Health Insurance”
Op p o rt un ity So l u t ion Imp a ct

• Tra d i ti o na l p l a ye rs f ol l ow a • S h i f t th e i nd us try f o cu s f ro m Cu s to m e r e n g a g e m e n t:
co n ve n ti o n a l a p p r o a c h to w a rds “H e a l th I ns u ra nce ” to “Heal th”
H e a l th I n s u ra n ce • 15% o n b o a rd i n g - re ta i l
u s i n g d i s ru pti ve te ch n o l o g y & b ui l d
• To o l f or p rotecti o n co m p l e te D i g i ta l h ea l th e co s ys te m cu s to m e rs
• H o s p i ta l i za ti on co ve r – H e a l th A p p & Po rta l • 30% s u c c e s s ra te i n H ea l th
As s e s s m e n t te s t ( i nd us try
• Cu s to m e rs d o n o t h a ve a n e n d - • S i m p l e, i ntui ti ve & e n g a g i n g us er
a vg . 8% )
to - e n d s ol u ti on /pl a tf o rm to of fer i n te rf a ces , u s e r f l ow s a c r o s s 4
h o l i s ti c vi ew o n w e l l nes s th e m e s o f h o l i s ti c p ro g ra m
• Kn o w yo u r H e a l th : Acti v Age, A p p U s a g e:
H e a l thy H e a rt s co re
• 75B n + s te p s tra ck e d
• I m p ro ve yo u r H e a l th: Acti v
d a yz 1 • 21k+ w e a ra b l e d e vi ces
• G e t R e w a rd e d : H e a l th returns 2 co n n e cte d
• S ta y Pro te cte d : S TP I n s ura nce
o n l i ne, H ea th As s e s s m ent, • 7Mn + H e a l th R eturn s 2 e a rn e d
S p e ci a l i z ed C l a i m s co rn er

• S c a l e & s u s ta i na b i li ty th ro u g h
h o l i s ti c e c o s y s te m & p a rtn ers hi ps NPS:
( 3 0 + s ys te m i n te g ra ti on s & 60+
f e a tu re s ) • B e s t- i n - cl a s s N PS a t 44%
• D i s tri buti on
• H e a l th ca re & W e l l n es s S e rvi ces
• Pro ce s s I m p ro ve m e n t
• An a l yti cs

1 .Ac t i v d ay z earn ed b y l i n ki n g ap p t o 3 k+ s u p p o rt ed wearab l es /t rac ki n g ap p s o r 1.2k+ af f i l i at ed f i tn ess c en t res

2 . Award ed t o c u s t o mers au t o mat i c al l y at mo n t h - en d b as ed o n H eal t h y H eart s c o re an d Ac t i v D ay z.

4 8 INDIA INSURTECH LA NDS CA PE A ND TRENDS