26/07/2023, 14:54 PSA Quiz 2

PSA Quiz 2 Total points 119/167

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Name *

Kevin

Attempt all the question: ( most important questions) 119 of 167 points

A government application provides field placeholder values to help users *0/1

enter the correct data. The Design Lead has asked you to increase the
font size on an field placeholder value components to help visually
impaired users.

Which configuration applies the font styling requirement on the field

placeholder values in the application?

Add a new theme text entry to the application theme

Run a case type that uses the component and change the font on the view

Upload a new application theme

Update the existing Default theme text entry

Correct answer

Add a new theme text entry to the application theme

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26/07/2023, 14:54 PSA Quiz 2

You have created a new report that contains a list of employees, hire *1/1
dates, and managers. You have been asked to display each manager in a
row. Beneath each manager row, you must list the manager's employees
and their hire dates.

How do you support this request?

Sort the manager column

Summarize the manager column

Group the manager column

Filter the manager column

Users can select a check box to subscribe to a text messaging service. *1/1
Selecting the check box displays a field for a user to enter a mobile phone
number.

 How do you configure the application to display a field for entering a

mobile phone number only when the check box is selected? 

Use a when condition in the UI form to determine whether to show the mobile
phone number field.

Use a when condition in the flow to branch the flow based on case data.

Use a circumstance on the check box property to create a rule variant that is
effective when the check box is selected.

Use a when condition in a data transform to determine whether to show the mobile
phone number field.

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26/07/2023, 14:54 PSA Quiz 2

Match each report to the corresponding report type: *

Process Report Business Report Score

The number of
customer
support request 1/1
cases created
per week

Average duration
and timeliness 0/1
per assignment

Top 10
merchants with
highest 1/1
percentage of
fraud cases

Total customer
inquiry cases per
0/1
state per product
line

Correct answers

Process Report Business Report

Average duration and

timeliness per assignment

Total customer inquiry cases

per state per product line

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26/07/2023, 14:54 PSA Quiz 2

* 1/1

Open instances

Delete rules

Run Reports

Modify instances

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26/07/2023, 14:54 PSA Quiz 2

Select each use case and drag it to the appropriate automation shape on the *
right.

- Create - Send - Change - Push

Score
PDF Email to a stage notification

Customers
recieve
correspondence
with an order
1/1
number and the
ship date when
their order is
shipped.

Peer reviewers
for a scientific
paper recieve a
mobile 1/1
notification that
the case is their
worklist

When an
employee
completes
security
compliance
1/1
training , their
training
certificate is
attached to the
case.

when a time
sheet is
rejected, an
employee can 1/1
modify and send
the timesheet
for re-review

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26/07/2023, 14:54 PSA Quiz 2

Which two rules do you localize by using the localization wizard? (Choose *1/1
Two)

Work Parties

Field Value

Correspondence Fragment

Paragraph

Which item is automatically generated when adding an external data *1/1

source to a data object?

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types/v3/in/30301

A data transform to map the application data model to the connector

The authenticating information, if required by the corresponding service

A simulated data source to test the implementation

The uniform resource identifier that identifies the web service

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26/07/2023, 14:54 PSA Quiz 2

User A should have application permission that are identical to User B’s *0/1
permissions. Unlike User B, User A lacks access to the MyCases Page.

How do you grant access to the MyCases page for User A?

Update User A to the same role as User B

Add the MyCases page to the User A role.

Add the MyCases page to the User A profile

Update the User A account to access the same portal as User B

Correct answer

Update User A to the same role as User B

A moving company provides customers with a tool that recommends a *1/1

moving vehicle based on the number of bed rooms in their current living
space and whether they are planning to move heavy furniture like bed
frames, mattresses, or couches.

Which two configuration is used to create a decision table?

Create two columns , one for the number of bed rooms and one whether
customer is moving heavy furniture

Create two rows , one for the number of bed rooms and one whether customer is
moving heavy furniture.

Create rows for the recommended moving vehicle.

Create a column for the recommended moving vehicle.

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26/07/2023, 14:54 PSA Quiz 2

1.      In designing your application, you want to apply consistent visual *1/1
styles to all parts of the application. How do you meet this requirement?

Use the Live UI tool to select the skin rule.

Specify a skin in the application rule.

Apply styles to the screen layout.

Specify a skin in the harness rule.

Which is true about explore data landing page? * 1/1

Promoted filter

data & setting

Value chart

Forgot the answer

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26/07/2023, 14:54 PSA Quiz 2

In which three situations can you use a data transform?  ( Choose Three) * 0/1

To set the destination location as the arrival location

To copy the first and last name properties into a single property value

To create a new property after case creation

To perform an action that allows the user to update a reservation.

To set the default arrival date after five days in the future

Correct answer

To set the destination location as the arrival location

To set the default arrival date after five days in the future

To copy the first and last name properties into a single property value

An application must validate postal codes for Canadian customers to *1/1

match pattern A1A 1A1 where A represent letter and 1 represent number. 

Which two distinct configuration ensure that user provides a valid postal
code?

Configure the postal code field as text property with required input field.

Configure an edit validate rule to test the entered postal code confirms required
pattern

Configure a drop down control to select postal code based on city and province

Configure a validate rule to test that entered postal code conforms to required
pattern.

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26/07/2023, 14:54 PSA Quiz 2

A passed deadline interval measures from the _____________ * 1/1

End of the deadline interval

Beginning of the deadline interval

End of the Start Interval

End of the goal interval

Choose the options available in collaborative tool(choose 3)? * 1/1

Space

Dashboard

Documents

Pulse

Insight

A customer refund case type requires that an auditor receives email *0/1
notification if the refund is greater than twice the price of the item.

Which participant role do you select to configure this requirement?

Customer

Intereseted Individual

Owner

Work Queue

Correct answer

Intereseted Individual

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26/07/2023, 14:54 PSA Quiz 2

Which two options can you configure a mobile app channel? * 1/1

Define security behaviour for a mobile app such as biometric identifiers.

Define the UI Behaviour for each view in the case type when the case is displayed
on the mobile device

Manage administrative functions such as access to log files

Design how UI elements render across different mobile devices.

A report contains columns for Customer, Billing Cycle, Credit Card, and *0/1
Expiration Date.

A manager requests that the report show only those customers who
meet the following conditions: 

-The customer is on a monthly billing cycle

- The credit card is either MoreCash or Vista

 - The credit card expires within 60 days

Which set of filtering conditions returns a report with the desired data?

Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration
Date equalsnext 60 days

Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals
monthly ANDExpiration Date equals next 60 days.

Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is
not quarterly ANDExpiration Date is less than 60 days

Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle
equals monthly ANDExpiration Date is 60 days greater than today

Correct answer

Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals
monthly ANDExpiration Date equals next 60 days.

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26/07/2023, 14:54 PSA Quiz 2

An on-demand transportation application has a Conversation preference *0/1

data type. When customers use the application to request a ride, they can
specify their conversation preference: whether they would like to talk to
their driver or if they would prefer silence. Company stakeholders are
interested in analyzing the conversation preference data.

How is the Conversation preference data type sourced?

Local system of record

No system of record

External system of record

Correct answer

Local system of record

Which three statements are true about DevOps practices in pega *1/1
platform? (Choose three) 

Tests are run before publishing changes to ensure compatibility

DevOps promotes larger releases in shorter development cycles

Acceptance criteria helps to focus customer-centric deployment

Intermittent delivery is preferred to help plan predictable releases

Pega can integrate third-party DevOps tools to promote flexibility

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26/07/2023, 14:54 PSA Quiz 2

A view must display four possible severity values at once, but allow the *1/1
user to select only one possible value. How do you configure the
selection list?

Configure a data relationship with searchable severity options

Configure a drop-down list with selectable severity options

Configure a picklist with radio buttons for the severity options

Configure a Boolean field with selectable severity options

You are configuring routing for a customer warranty service request. All *1/1
warranty service request are routed to the warranty resolution group
expect for warranty service requests for a beta-release product that
requires review by the vice president of service.

How do you configure assignment routing to review warranty service

requests?

Route the assignment to the vice president of service when the request is for
the beta release. Otherwise, route the assignment to the warranty resolution
group.

Route the assignment to the skilled group for the beta release when the request is
for the beta release. Otherwise, route the assignment to the warranty resolution
group.

Route the assignment to the warranty resolution group who sends an email
notification to the vice president of service for the beta-release product.

Route the assignment to the vice president of service who routes assignments to
the warranty resolution group as needed.

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26/07/2023, 14:54 PSA Quiz 2

Which two dependencies do you directly enforce with a wait step? * 0/1

pausing a case until a user submits a specified value.

pausing a case until another case reaches a specified status

pausing a case until a new child case is created

pausing a case until a predetermined time expires.

Correct answer

pausing a case until a predetermined time expires.

pausing a case until another case reaches a specified status

An online shopping application allows customers to select the item *0/1

quantity of different goods and add items to the shopping cart. In the
shopping cart, the application displays the price for each item type,
indicates the quantity of each item type, calculate the total item prices,
and calculate the total cost for all items in the shopping cart. The
application pulls the price of each item type from a data page that
references an external inventory management system.

Select two unit tests useful in developing the shopping cart page.
(Choose Two)

Verify the data page has the correct item prices.

Verify the data transform copies the correct value from the data page to the
shopping cart page.

Verify the price fields are displayed in the correct format.

Verify the order total cost property is accurately calculated

Correct answer

Verify the data page has the correct item prices.

Verify the data transform copies the correct value from the data page to the
shopping cart page.

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26/07/2023, 14:54 PSA Quiz 2

Which of the following statements about responsive breakpoints is true? * 1/1

Custom responsive breakpoints are configured in App Studio

Responsive breakpoints rely on fixed widths.

Responsive breakpoint behavior changes based on the device brand.

By default, tables have two responsive breakpoints.

You are creating a case type to process job applications for a large *1/1
corporation. Job applications for security positions require a physical
assessment in addition to the standard criminal background check. The
physical assessment can occur before or after the background check. 

Create a process for the physical assessment that is followed by a process for the
background check.

Create a process for the physical assessment that is parallel to the background
check process.

Create a process on one stage for the background check and a process on another
stage for the physical assessment.

Create a process for the background check and an optional process for the
physical assessment

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26/07/2023, 14:54 PSA Quiz 2

You are building a new booking application in pega platform with a case *1/1
type that displays a customer’s various accounts and allows them to
make banking transactions. 

The transaction data object allows customers to dispute a transaction.

The system provides a drop-down list of reasonsfor the dispute, which
are collected along with the transaction ID. According to pega best
practices,

 which option do you use to source the transaction data object?

A data page

No system of records

Pega platform system of record

External system of record

A user view includes a list of four urgency options selectable by radio *1/1
buttons. How do you configure the selection list?

Configure a field group with selectable urgency options.

Configure a picklist with radio buttons for the urgency options.

Configure a drop down field with selectable urgency options.

Configure a Boolean field with selectable urgency options

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26/07/2023, 14:54 PSA Quiz 2

Direct Capture of Objectives (DCO) aims to increase which two aspects *1/1
of application delivery? (Choose Two)

Performance

Speed

Accuracy

Coding

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26/07/2023, 14:54 PSA Quiz 2

1 2 3 4 Score

The order ID
value is set to
the value of
the
confirmation 0/1
number if the
system
confirms the
payment

The system
applies data 1/1
transform

A user clicks
1/1
the button

The system
refreshes the 0/1
section

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26/07/2023, 14:54 PSA Quiz 2
Correct answers

1 2 3 4

The order ID
value is set to
the value of the
confirmation
number if the
system confirms
the payment

The system
refreshes the
section

Which two configuration, when used together allow you to track updates *1/1
to fields in your application ? ( Choose two )

Select the field that you want to track

Enable field auditing on the case type landing page.

Add the administrator role to the case type

Enable field-level auditing on the view

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26/07/2023, 14:54 PSA Quiz 2

1.      Match the following *

Refer data to Copy data to

Score
data page data page

A list of
selectable
options to add to 1/1
hotel
reservations

Creditor details
for a balance 1/1
transfer request

On time arrival
1/1
stats of flights

A laptop
configuration
that a user can 1/1
customise for on
order

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26/07/2023, 14:54 PSA Quiz 2

Consider the following scenario: A customer files a fraud complaint. The *1/1
complaint is investigated by a customer service agent.

·        The customer service agent may request additional information

from the customer.

·        The merchant is notified and given 15 days to dispute the fraud
claim. ♦

·        If the fraud claim is approved, an affidavit is sent to the customer

and a refund is posted to their account.

How do you name the step where the agent investigates the claim for
fraud?

Investigate Fraud

Fraud Claim

Investigate Claim

Claim Investigation

In which two situations do you configure local data storage? (Choose *1/1
Two)

Defining valid values for a property

Caching data retrieved from an external system

Storing reference data as part of the application

Saving case data in an application

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26/07/2023, 14:54 PSA Quiz 2

A home loan application requires approvals from the legal team manager *0/1
and finance team manager. The legal team and finance team manager
can approve at the same time/any order

Route an assignment to a work queue where both roles have access.

Create an approval step with cascading approval.

Create an approval process for each manager in parallel

Apply business logic to route a single assignment in correct order

Correct answer

Create an approval process for each manager in parallel

A Datapage holds product information. The data page’s Reload if older *1/1
than field is set to 15 minutes.

The Datapage is created at 06:12AM

At 6:20AM the user requests product information

At 06:42 AM the user requests product information.

When is the data page reload?

06:35AM

06:20AM

06:27AM

06:42AM

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26/07/2023, 14:54 PSA Quiz 2

A bookseller maintains a database of more than 10,000 book titles. You *1/1
have been asked to configure a form that a allow users to select a book
by title. How do you configure the form?

Add an autocomplete control and Source the data using a data page.

Add a drop-down control arid source the data from the property value used in the
control.

Add an autocomplete control and source the data from the clipboard work page

Add a drop-down control and Source the data using a data page.

A library application used by staff creates a book request case when a *1/1
member wishes to borrow one or more books. As part of the case
process, the application shows the staff a read only list of outstanding
past-due books to remind the member to return late books. Select the
Data page definition for this use case

Page, Editable, Requester

. Page, Editable, Node

Page, Readonly, Requester

List, Readonly, Requestor

List, Readonly, Thread

List, Readonly, Node

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26/07/2023, 14:54 PSA Quiz 2

How do you indicate the progress of a case towards resolution? * 1/1

Update the case status on the appropriate steps

Apply service levels to the assignment steps

Design intent-driven user interfaces

Configure a case notes field to capture progress information

Select the three benefits of using Direct Capture of Objectives (DCO). *1/1
(Choose Three)

Generate the latest code from business-friendly metaphors.

Empower project participants to review development progress.

Facilitate collaboration between business and IT around working models.

Automate custom business processes

Enter and store business requirements in the application

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26/07/2023, 14:54 PSA Quiz 2

Match the following  with Application Design Requirement  and Design Approach *

Intent Assignment Assignment

Audit role Score
Driven UI Instructor Notification

Help the user

to perform
1/1
expected
task

Record the
justification
for an action 1/1
taken on
case

Alert the
user of
1/1
pending
assignment

Display only
relevant
1/1
fields for a
given task

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26/07/2023, 14:54 PSA Quiz 2

In the following view of a timesheet application, an employee enters the hours for *
the week.

              Select the method used to find each field

Decision
Data
calculation Validation table or Score
Transform
tree

Total hours for

each type of time
1/1
tracked (
work,vacation,sick)

Cumulative total of
all hours for the 1/1
week

Updated vacation
and sick time 1/1
balances

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26/07/2023, 14:54 PSA Quiz 2

A manager requests a report that contains the following columns: Create *1/1
Date, Case ID, Create Operator, and Work Status. You must sort the cases
so the case with the most recent date appears at the top of the list and
descends in order.

How do you design the report definition to support this requirement?

Select Lowest to Highest sort type for Create Date

Add a filter condition where Create Date is greater than the current date.

Make the Create Date the first column in the report

Select Highest to Lowest sort type for Create Date

A stake holder prefers to group a set of existing actions into multistep *0/1
form .Which work item do you create in agile workbench to address this
change request?

Bug

Status

Feedback

User Story

Correct answer

Feedback

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26/07/2023, 14:54 PSA Quiz 2

In a Human Resource (HR) application, a business architect has *1/1

developed a new process for the Onboarding case type. You want to test
the process and the fields to verify the UI elements collect expected
results. 

When applied in combination, which two configurations allow you to

record a set of interactions and save the test results to verify the process
functionality? ( Choose two)

Add explicit assertion on the UI elements

Add validations on the UI elements

Create a scenario test for the Onboarding case type

Create a unit test for the Onboarding case type

A customer calls to apply for a new bank account. The customer service *0/1
representative (CSR)needs to perform an assignment named Select
Account Type.

During the discussion, the customer can request written information

regarding different account types. Select the case lifecycle design that
satisfies this requirement.

Add a case-wide optional action.

Add a router to the Select Account Type assignment.

Add an optional action to the stage that contains the Select Account Type
assignment.

A user view for requesting information to the Select Account Type assignment.

Correct answer

Add an optional action to the stage that contains the Select Account Type
assignment.

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26/07/2023, 14:54 PSA Quiz 2

In an application for a credit limit increase, customers with Standard *0/1

credit card must provide employment information in an Employment
verification process. Platinum credit card customers who request a credit
limit increase automatically skip this process.

How do you implement this requirement?

Add a validation condition to the Card type field to conditionally continue the
process.

Add a Boolean Field to the view that customers enable if they have a platinum
credit card.

Add an Approve/Reject step to test whether the credit card type is Standard or
Platinum

Add a custom condition to start the Employment verification process if the card
type is standard

Correct answer

Add a custom condition to start the Employment verification process if the card
type is standard

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26/07/2023, 14:54 PSA Quiz 2

You are developing a case type that processes scholarship applications. *1/1
Scholarship applications advance based on the standardized test scores
of the applicants. A decision shape directs the process flow. You want to
test whether the process flows correctly, but you have not fully configured
the user interface so that applicants can enter their standardized test
scores.

How do you test that the process flows correctly based on the decision?

Use the Run Rule window to create a unit test to evaluate the flow rule.

Use the Clipboard tool to set a value for the standardized test score field.

Use a declare expression to set a value for the standardized test score field.

Use Live UI to see how the case processes and if an error occurs.

How do you identify if a result in a decision rule cannot be returned? * 0/1

Test for completeness

Test for conflicts

Test for missing conditions

Test the rule using a unit test

Correct answer

Test for conflicts

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26/07/2023, 14:54 PSA Quiz 2

Which two statements are true about insights? * 1/1

you can edit application data directly in an insight

you can use only preconfigured fields in an insight

Insight transform data queries into sharable visualization

Visibility is always shared for insight charts

Which two statements demonstrate the role of a report? (Choose Two) * 1/1

Reports are used to update data in a database.

Reports are used to select items from a list while working in an assignment.

Reports are used to source a list of selectable items while working in an

assignment

Reports are used to assess process performance.

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26/07/2023, 14:54 PSA Quiz 2

Match the each process Description to the appropriate process shape. *

Collect Send
Decision Approve/Reject Score
Information Email

The System
evaluates
the request
type to 1/1
determine
the next
step

A user
enters
information
1/1
for a car
reservation
request

The system
notifies the
user of the 1/1
case status
by email

A manager
determines
whether to
1/1
approve or
reject a
timesheet

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26/07/2023, 14:54 PSA Quiz 2

Given the below scenario: Employee team will conduct the interview HR *1/1
Team will release the offer letter Facilities team will set up the
infrastructure required IT team will set up the System required.

How many personas/Access group are required in this scenario?

Two personas ( Employee and HR)

Four personas ( Employee, HR , IT and Facilities )

Three personas ( Employee, HR and IT)

one personas ( Employee)

Which two configurations do you use to validate the minimum age of a *0/1
new potential customer in the CollectAccountInformation assignment
step? (Choose Two)

Reference the Validate rule on the CollectAccountInformation assignment.

Reference the Edit Validate rule on the CollectAccountlnformation flow action.

Reference the Edit validate rule on the CollcctAccountlnformation assignment.

Create a Validate rule to check the customer age.

Create and Edit Validate rule to check the customer age.

Reference the Validate rule on the CollectAccountInformation flow action.

Correct answer

Reference the Validate rule on the CollectAccountInformation flow action.

Create a Validate rule to check the customer age.

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26/07/2023, 14:54 PSA Quiz 2

Which three use cases demonstrate the Pega dynamic UI behavior? *1/1
(Choose Three)

Unmask a password field when users click an icon.

Display a shipping address section when users select the Different than billing
address check box.

Automatically calculate order total when users change quantities.

Display partner information fields when a screen loads for married applicants.

Display a message upon form submission that a date field must be in the future.

Apartment tenants submit maintenance request that specify their name, *1/1
address, request type and description of the request. The apartment
management company often receives multiple request from a single
address about the same issue. The company wants to identify duplicate
maintenance request that are submitted less than 30 days apart.

Which three configurations when applied in combination on the search

duplicate cases step achieve this goal?(choose three)

Configure the apartment address as a basic condition

Configure the tenant name as the basic condition

Configure the time period for the request date as a weighted condition

Configure the apartment address as a weighted condition

Configure the request type as the weighted condition

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26/07/2023, 14:54 PSA Quiz 2

You should consider using a field value when the list of allowed values is *1/1

[If the list of allowed values is large, expected to change

frequently, requires localization, or requires customization at the class
level, you can use a field value.]

updated often

shared across all case types

Three or fewer items.

mostly static

From the employee training portal, an employee opens a new enrolment *1/1
case, submits course selections, and receives an email confirmation.
There is an error in the email confirmation.

You must identify the cause of the error by recording a set of interactions
on the portal and testing expected behavior on the data collection fields.

 What three steps, when applied in combination, achieve the required

testing? (Choose three)

a. Add stage-entry validations on the Enrolment case fields

c. Add assertions on the UI elements to verify correct data collection

e. Add field validations on the course selection step.

d. Run a new enrolment case from the employee training portal

b. Create a test case for the employee portal

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26/07/2023, 14:54 PSA Quiz 2

When applying for a credit limit increase, customer with standard credit *1/1
cards must provide information in an employment information process.
Request from customers with platinum credit cards automatically skip
this process.

What task do you perform to implement this requirement?

In the employment information process, add the card type true/false field to the
user view.

In the employment information process, add the custom condition to start the
process by testing the card type.

In the employment information process, add an approve or reject step to test the
card type.

In the employment information process, validate card type for continued

processing.

Medical claim must be resolved within 5 days *1/1

we must set ________ to 5 days

[The word 'should' is used for actions/responsibilities/duties that what

one thinks is best for the concerned subject. The word 'must' is used for
actions/responsibilities/duties that are considered
compulsory/necessary.]

DEADLINE

GOAL

START

PASSED DEADLINE

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26/07/2023, 14:54 PSA Quiz 2

Requirement states that: Loan applicants must enter their annual salary. *1/1
If the salary is above qualifying threshold the application is automatically
approved. If the salary is below threshold applicant must identify a co-
signer.

Select two configuration options that follows best practices to meet the
requirement?

Design a user view with an annual salary field and a section for co-signer
information. Use a visible when condition to display the co-signer information
when salary is below threshold.

Create an assignment step for a loan officer to review applicant annual salary and
determine if cosigner is necessary

Design a user view with an annual salary field. Create an optional action to collect
information about co-signer and assign action to appropriate stage.

Use collect information step with an annual salary field. Use decision shape to
determine whether to advance the step to enter co-signer information or
complete the process.

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26/07/2023, 14:54 PSA Quiz 2

Match the following  *

Lockout Multifactor
captcha Score
policies Authentication

Stop or slow a
brute force
attack by
enforcing a 1/1
waiting period
after three
failed attempts

A user is
required to
verify their
identity with
1/1
one time
password sent
by SMS text
message

Stop or slow a
brute force
attack by
enforcing a
challenge 1/1
response test
upon
authentication
failure

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26/07/2023, 14:54 PSA Quiz 2

In an Order Case type, a percentage-based discount is automatically applied to a *

customer’s order based on:

·        The number of years the customer has been a member

·        The Membership type (Standard, Silver, or Gold)

How do you configure a Configuration setting to determine the discount?

Calculated
Text(Single value from
Boolean Decimal Picklist Constant Score
line) decision
table

Default
0/1
value

Type 1/1

Correct answers

Calculated
Text(Single value from
Boolean Decimal Picklist Constant
line) decision
table

Default
value

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26/07/2023, 14:54 PSA Quiz 2

An internet provider determines the best internet speed for a customer *0/1
based on the customer’s answers to a series of nested questions, such
as whether the customer is seeking service for a business or for a
residence and what is their expected internet usage.

Which feature do you use to configure the application to recommend an

internet speed based on the customer’s responses?

Configure decision table

Configure decision tree

Configure a view that displays the customer’s responses

Configure a process with multiple decision shapes.

Correct answer

Configure decision tree

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26/07/2023, 14:54 PSA Quiz 2

Map the term that is used in App studio to the rule you use in Dev Studio. *

Service level Access

Property Operator Score
agreement group

User 1/1

Persona 0/1

Goal and
1/1
deadline

Field 0/1

Correct answers

Service level
Property Operator Access group
agreement

Persona

Field

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26/07/2023, 14:54 PSA Quiz 2

ABC Bank Corp wants to create a mobile app experience for users and *0/1
CSR's for its Transaction dispute application. Of the following
requirements, which two option affects the number of mobile app
channels that you need to configure?

Mobile app supports both phone and tablets.

Customers can create only dispute cases and while CSR can create fraud report
cases.

Mobile app color palette is customized for each subsidiary

The app customizes currency units and date/time format according to the user
locale.

Correct answer

Customers can create only dispute cases and while CSR can create fraud report
cases.

Mobile app color palette is customized for each subsidiary

You are implementing a UI form collecting job applicant information. *0/1

Users must provide values to certain fields before submitting the form. 

Which configuration adds asterisks to indicate the mandatory fields on

the form?

Use an Edit Validate rule to verify if each of the mandatory properties has a value

Use a Validate rule to verify the mandatory fields have a value

Configure the mandatory fields as Required in the section rule

Use multiple Validate rules for each mandatory field.

Correct answer

Configure the mandatory fields as Required in the section rule

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26/07/2023, 14:54 PSA Quiz 2

A travel authorization requires approvals from the requestor manager, *1/1

division VP and from account based on total amount.

 Which configuration satisfies use case?

cascading approval using when rules

cascading approval using reporting manager

ccascading approval using authority matrix

dcascading approval using workgroup manager

An internal application currently grants employee’s access to one of the *0/1

four Personas: Admin, Author, User and Manager. A new System
administrator joins the organization requires all the access of the Admin
persona, but only some of the reporting features are available to the
Author Persona.

How do you satisfy this security requirement?

Add the analyst to the Author persona

Add the system administrator to both the Author persona and Admin persona

Create a new SysAdmin persona with the required access

Update the Admin persona to include the required access.

Correct answer

Create a new SysAdmin persona with the required access

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26/07/2023, 14:54 PSA Quiz 2

1.      Identify the two requirements that are satisfied by using a data *0/1
transform. (Choose two.)

Copy an existing order to a new case.

Display the same data on multiple user views.

Validate the format of a property value

Convert integer data to text data.

Correct answer

Convert integer data to text data.

Copy an existing order to a new case.

As part of the case design, after someone completes a purchase, the *1/1
application should send a confirmation email. How do you design the
case life cycle to send the email?

As an alternate stage

As part of the stage configuration

As a separate process step

As part of the case configuration

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26/07/2023, 14:54 PSA Quiz 2

 Managers want to create an environment in which peers exchange ideas *1/1

about initiatives to retain employees. Select the collaboration tool that
best suites this type of communication

Insights

Dashboards

Pulse

Spaces

What are the actions you can do in explore data landing page (choose *1/1
3)? 

View Existing Insight

filter the columns as per end user requirement

Create New Insight

d. modify the columns on the insight

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26/07/2023, 14:54 PSA Quiz 2

A disputed transaction case records account information using a page *0/1

property. Account information is recorded at the time case is created and
does not update when the case is further processed. Account
information is stored in an external system and accessed by the data
page.

How do you configure the account information page?

Define a reference property that refers to the data page

Configure page property to refer to keyed data page

Select copy from data page on page property

Select refer to data page on page property

Correct answer

Select copy from data page on page property

Which studio do you use to configure a service level agreement (SLA) *1/1
with a passed deadline?

Dev Studio

Admin Studio

App Studio

Prediction Studio

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26/07/2023, 14:54 PSA Quiz 2

In an insurance claim application, you have the following requirement All *0/1
claim must be resolved within one week. To meet this requirement you
configure a service level.

Where should the service level be configured?

Process

case type

Stage

Step

Correct answer

case type

What two user information comprise the data element? * 0/1

the name of the referencing user view

the name of the data element

the name of the clipboard page

the value of the data element.

Correct answer

the name of the data element

the value of the data element.

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26/07/2023, 14:54 PSA Quiz 2

Consider the following requirement: The patient must be able to modify *1/1
physician details at any time without impacting primary case processing.
Which configuration satisfies this requirement?

Add a case-wide optional action to the case life cycle.

Add a primary stage with at least one process to the case life cycle.

Add an alternate stage with at least one process to the case life cycle.

Add an assignment to the case life cycle.

A data page holds product information and has the Reload if Older Than *1/1
field set to 30 minutes.

The data page is created at 7:43. The user then performs the following
actions: 8:10 the user refreshes the product information 8:45 the user
refreshes the product information.

At what time is the data page reloaded?

8:13

8:10

8:40

8:45

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26/07/2023, 14:54 PSA Quiz 2

A company often receives multiple IT tickets for the same issue, such as *0/1
“the office Wi-fi is down”. You configure a “Search duplicate cases” step
to identify duplicate IT tickets.

What is the basic condition for the “Search duplicate cases” step?

Department is same

Issue type is same

Name of the submitter is same

Office location is same

Correct answer

Issue type is same

Which two conditions do you test with a unit test?  ( Choose two) * 0/1

A property value is set correctly by a data transform

A data page populates without any errors

An application displays user view for 20 users within three seconds

An application is successfully migrated to a test system.

Correct answer

A data page populates without any errors

A property value is set correctly by a data transform

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26/07/2023, 14:54 PSA Quiz 2

Which requirement is satisfied by configuring a service level agreement?  * 1/1

Requests from customers with elite status go to a dedicated work group.

A transaction review is completed within 24 hours.

Users are notified when they receive an assignment.

Transaction dispute cases are considered more urgent than address change cases.

While running a process, you notice that a read-only field on a form *1/1
contains a value. 

Which tool allows you to determine if a declare expression was used to

calculate the value

Live UI

The Tracer

Clipboard tool

Declarative network

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26/07/2023, 14:54 PSA Quiz 2

Once the customer login to the shopping application, it display the list of *0/1
product purchased by the customer.

What is the appropriate scope of the data page?

Node

Requestor

Thread

System

Correct answer

Requestor

State Responsive break point behavior. * 1/1

Table has 4 responsive break point configuration

Same application displayed differently based on device brand.

Responsive breakpoint is configurable in App studio

Responsive break point triggers selected behaviour

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26/07/2023, 14:54 PSA Quiz 2

The business requires a Service-level agreement (SLA) to ensure that expense *

reports are submitted and reviewed on time. The initial urgency value is set to 20
and the following behavior is configures:

·        The SLA starts when the Expense report assignment is created.

·        If the goal elapses, the assignment urgency is increases by 10.

·        If the deadline elapses, the assignment urgency increases by 10.

·        If the passed deadline elapses, the assignment urgency increases by 10.

Select the Urgency value that the system sets if the assignment is not yet
completed by the end of each milestone.

10 20 30 40 50 Score

Goal 1/1

Deadline 1/1

Passed
1/1
Deadline

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26/07/2023, 14:54 PSA Quiz 2

An application contains two case types, “Auto Claim” and “Property *0/1
Claim.” The inheritance path for the application contains three copies of
the pyDefault data transform that set property values for two properties,
Work Item Urgency and Prefix. If the Call data transforms in superclass
options enabled for each data transform, what are the values of Work
Item Urgency and Prefix when a user creates a “Property Claim” case?

Work Item Urgency = 10, Prefix = [no value]

Work Item Urgency = 0, Prefix = "C-"

Work Item Urgency = 10, Prefix = "C-"

Work Item Urgency = 20, Prefix = "A-“

Correct answer

Work Item Urgency = 10, Prefix = "C-"

You are configuring an external data source using the Integration *1/1
Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a
name for the data source. What other information do you need to
configure the external data source?

A backup endpoint URL if the configured URL refuses to connect

The name of the database where the source data is stored

The data views using the external data source

A plan for mapping the data and REST response fields

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26/07/2023, 14:54 PSA Quiz 2

You have been asked to create a report definition that includes *0/1
information about the sales offices and sales representatives. The
manager wants to access the report in the Report Browser in the user
portal. The manager also wants to include the report in a new report
category specifically for the sales group. What two configurations are
required to support this request? (Choose Two)

Add a report category for sales group reports in the Report Browser.

Create a report category rule for sales office reports.

Select the option in the Report Browser that allows users to view your report.

Select the report definition option that displays your report in the Report Browser.

Correct answer

Select the report definition option that displays your report in the Report Browser.

Add a report category for sales group reports in the Report Browser.

You are asked to build a report listing customer order cases with an Order *1/1
Total value over USD10000 sorted by Creation date (pxCreateDate). The
report should display the following threefields: Case ID (pylD), Customer
ID, and Order Total.

 Which property or property combination should you optimize to improve

performance?

Order Total

pxCreateDate

Customer ID and Order Total

pxCreateDate and Order Total

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26/07/2023, 14:54 PSA Quiz 2

1.      Which two statements about Configuration sets are true? (Choose *1/1
Two)

Enables the business to control application behavior

Used if a Dynamic System Setting does not meet the requirements

Defined in the Data-Configuration-Setting class

Used to organize Configuration settings with a common element

What configurations we can do using mobile channel in app studio? * 0/1

Define UI behaviour for a view when displayed a mobile device

Establish security behaviour for a mobile app such as biometric identifiers.

Identify how different mobile devices render UI Controls

change the host for a mobile app to a production system rather than a development
system

Define the role applied to users when they run the mobile app

Correct answer

change the host for a mobile app to a production system rather than a development
system

Establish security behaviour for a mobile app such as biometric identifiers.

Define the role applied to users when they run the mobile app

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26/07/2023, 14:54 PSA Quiz 2

How do you route an assignment so that any available member of the *1/1
department can perform the task?

Route the assignment to a worklist

Route the assignment to the admin user

Route the assignment separately to all members

Route the assignment to a work queue.

Which scenario requires you to configure correspondence? * 0/1

A case worker receives an email when the insurance claim is routed to their
worklist.

A case worker receives a new insurance claim in their work queue

A case worker receivea a mobile push notification to approve an insurance claim.

A case worker calls a customer for additional information about the case

Correct answer

A case worker receives an email when the insurance claim is routed to their
worklist.

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26/07/2023, 14:54 PSA Quiz 2

   Which statement most accurately describes the use of Pega Mobile *0/1
Preview?

Pega Mobile Preview simulates user loads to test mobile app performance.

Pega Mobile Preview models a typical user interaction to scenario test a mobile
app

Pega Mobile Preview allows you to simulate a Pega application on a mobile device

Pega Mobile Preview allows you to configure the application user interface

Correct answer

Pega Mobile Preview allows you to simulate a Pega application on a mobile device

A home loan application requires approvals from the legal team manager *1/1
and finance team manager. The legal team manager must approve before
finance team manager.

How do you configure this requirement?

Create an approval step with cascading approval.

Apply business logic to route a single assignment in correct order

Route an assignment to a work queue where both roles have access.

Create an approval process for each manager in parallel

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26/07/2023, 14:54 PSA Quiz 2

Select each Use case with appropriate Automation. *

Create Push Send Change to

Score
PDf notification Email a stage

Customers
receive
correspondence
with an order
1/1
number and the
ship date when
their order is
shipped

When an
employee
completes
security
compliance
1/1
training, their
training
certificate is
attached to the
case.

Peer reviewers
for a scientific
paper receive a
mobile 1/1
notification that
the case is on
their worklist

When a time
sheet is
rejected, an
employee can 1/1
modify and send
the timesheet
for re-review

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26/07/2023, 14:54 PSA Quiz 2

To reduce scrolling on a view, you want to organize existing content on *1/1

the details display when the option is selected as the dropdown menu.
There is no dropdown menu currently on the view.

Which two configuration achieve the business requirement?

Configure a layout group to separate each option into individual panels and set
the layout to menu format.

Configure a disable condition (When rule) on each field to allow access when the
associated option is selected on the dropdown list.

Configure a repeating dynamic layout with an embedded section for each option
and set the layout format to be grouped.

Configure a data relationship to select option using dropdown list record option

Sam is working on the concept of parent and child case. Parent case data *1/1
is not copied to the child case. Which of the tool will help to figure out
where is the issue?

Configuration settings

Validate rule

Access group

Tracer tool.

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26/07/2023, 14:54 PSA Quiz 2

You create an application to track package deliveries. Choose three *1/1

elements that are essential for this application. (Choose Three)

A shipment tracking case type

A work party to represent the customer

A user view to enter the shipping details

A delivery cancellation child case

A set of fields to capture the shipping details

You need to test whether a user interface is suitable for the users with *0/1
visual disabilities. such as Deuteranopia ( red green confusion)

How do you perform the task?

unit test section rules

using the accessbililty inspector

enable Live UI tool

use a screen reader extension

Correct answer

using the accessbililty inspector

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26/07/2023, 14:54 PSA Quiz 2

Which two statements are true about insights?  ( Choose two) * 0/1
https://academy.pega.com/topic/explore-data-landing-page/v3

You can search for and select the fields that you want to include in an insight

You can transform data queries into sharable visualizations

You can transform sharable visualizations into data queries

You can edit application data directly in an insight

Correct answer

You can transform data queries into sharable visualizations

You can search for and select the fields that you want to include in an insight

You are defining a user view for the loan application. If the loan applicant *0/1
indicates there is an existing open account, the date account opened
must before the current date. 
How do you configure the case type to verify the value of date account
opened in the past?

use a picklist control

use a calendar control

use a validate rule

use when rule

Correct answer

use a validate rule

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26/07/2023, 14:54 PSA Quiz 2

What are the minimum components of a user interface (UI) action set? * 1/1

One action, one event, and one condition

One action and one condition

One action and one event

Two actions and one event

Hospital Staff members enter appointment details including relevant *1/1

patient information, diagnoses, lab orders and prescribed medication.
This information is aggregated in the patient visit summary view. Patient
receives a copy of this view through email.

Which two configuration applied in combination achieve this behavior?

Add a create PDF automation that references the patient visit summary review.

Add a send email step and enable option to include attachments

Add a send email step and compose the message to reference the relevant
properties.

Enable email notifications on the case type.

A customer wants to copy the contents of a previous order to their *1/1

current order. What rule type do you use to copy the order contents?

Data transform

Declare expression

Data page

Function

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26/07/2023, 14:54 PSA Quiz 2

You are implementing a data entry screen to include an asset ID field to *1/1
track company equipment. All asset IDs are eight characters in length.
The first three characters are letters followed by a five-digit number.

Which validation approach restricts entries for the asset ID field to the
required format?

Validate rule

Edit Validate rule

Min/Max Characters

Text data type

A requirement states: A customer can update an address at any point *1/1

during case processing by performing the following steps:

1.      The customer submits the new address

2.      The application verifies that the address matches postal service
requirements

3.      The customer then confirms the corrected address.

How do you configure this requirement?

Add a case-wide optional action to the workflow to perform the address change
process.

Add a button to each assignment to present the customer with a form to submit a
new address.

Add an alternate stage to the case life cycle to change the address

Add a case-wide optional action to the workflow to submit a new address.

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26/07/2023, 14:54 PSA Quiz 2

In a hotel reservation application, a form displays a list of hotels with *1/1

available rooms based on the check-in and check-out dates entered by
users. How do you configure the form to refresh the hotel list whenever
the check-in or check-out date changes?

Configure action sets on the date fields to refresh the section when the date
values change.

Display the hotel in an embedded section with a visible when condition.

Configure edit validates on the date fields to refresh the section when the date
values change

Configure an action set on the hotel list display to refresh the section when the
hotel list changes.

A publishing company works with vendors to translate their content from *0/1
English to different languages. The Project manager must send all
translation quotes to their manager for review and approval.

If the quote is more than USD5000, it must be approved by the director.

If the quote is more than USD 10000, it must be approved by the vice
president.

How do you configure the case life cycle to support this behavior?

Configure a series of approval steps that are configured as single-level approvals.

Configure an approval step as a cascading approval with an authority matrix

Configure an approval step as a cascading approval with a reporting structure that

uses custom approvals.

Configure an approval step as a cascading approval with a reporting structure

that uses all levels.

Correct answer

Configure an approval step as a cascading approval with a reporting structure that

uses custom approvals.

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26/07/2023, 14:54 PSA Quiz 2

What is the relationship between pyworkpage and case data? * 0/1

Pyworkpage contains only the data generated by the system while creating and
processing a case

Pyworkpage contains all the data pages accessed while creating and
processing a case

Pyworkpage contains only the data entered by users while creating and processing
a case

Pyworkpage contains all the case data generated while creating and processing a
case

Correct answer

Pyworkpage contains only the data entered by users while creating and processing
a case

You are asked to create visualizations that allows managers in the *1/1
Customer Service division to track the number and status of customer
support request are submitted over the last 30 days.

What is the process you follow to create this visualization?

Open the Explore data landing page, and then create a new insight.

Open the Data landing page, and then create a new insight.

Open the Explore data landing page, and then add a Reporting widget.

Open the Channels landing page, and then add a new portal.

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26/07/2023, 14:54 PSA Quiz 2

Consider the following scenario: - During the Interview process for a Job *0/1
Application case, an administrative assistant selects the date and
location of the interview. - Next, an email Confirmation is sent to the
candidate. - During the interview, the hiring manager captures notes from
the discussion. - Finally, the candidate is assigned a technical exercise
and the results are added to the case. Select two step names that follow
the guidelines for identifying and naming the steps in the process.
(Choose Two)

Schedule Interview

Technical Exercise

Notify Candidate.

Ask Questions.

Correct answer

Notify Candidate.

Schedule Interview

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26/07/2023, 14:54 PSA Quiz 2

Select each process Description with appropriate Process Step. *

Collect
Decision Approval Automation Score
Information

The System
evaluates
the request
1/1
type to
determine
the next step

The system
notifies the
user of the 1/1
case status
by email

A user
enters
information 1/1
for an IT
request

A manager
determines
whether an
expense 1/1
report
proceeds or
is rejected

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26/07/2023, 14:54 PSA Quiz 2

A case type for voice over request includes two task: Edit script and *0/1
Record Script. Your team has been asked to route edit script task to
editors and record script task to actors.

Which two approach fulfil the requirement? ( Choose two)

Create two new work group one for editor and one for actors

Create one work group for both personas and route to the work group

Create one new workqueue and split the task by type.

Create two new work queues , one for editors and one for actors

Correct answer

Create two new work group one for editor and one for actors

Create two new work queues , one for editors and one for actors

Using the following Refund case life cycle, how do you design this case to *1/1
skip the ItemReturn stage if the item will not be returned?

Replace the Wait step in the Item Return stage with a Change Stage step.

Add a decision in the Item Return process to change the stage when a return is not
necessary

Add a condition to skip the Item Return stage when a return is not necessary.

Add an Item Retention alternate stage and define a process for retention of item.

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26/07/2023, 14:54 PSA Quiz 2

Which two field types are specialized versions of the Query field type? *1/1
(Choose Two)

Case reference

Data reference

Embedded data

Picklist

You are building a form that contains a list of courses. Users will select *1/1
the courses in which they want to enroll. Which two tasks must take
place in Designer Studio? (Choose Two)

Create a field group list property and make the property a data reference.

Configure the view in Run mode and change the order of the columns in the view.

Enable section editing and configure the selection check box by removing the
caption.

Edit the field group list property and set data access to copy data from a data
page

When the case status is gets updated? * 0/1

At the beginning of the step

At the end of the step

After the step is processed

After the case is resolved.

Correct answer

At the beginning of the step

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26/07/2023, 14:54 PSA Quiz 2

A car insurance quote requires a view for potential customers to enter *1/1
information to process the request. What are the three primary decisions
to make before you add fields to the view? (Choose Three) 

Are processing actions applied to the field

How do users enter values into the field?

Does the field require a data source?

.Do users need to see the field?

Is field entry required?

The business process for an automobile insurance claim consists of the *1/1
following phases:

• Submission: The customer contacts a customer service representative

(CSR) to file the claim.

• Review: An adjuster reviews the claim, assesses the damages to each

vehicle, and provides an estimate of the cost of repairs.

• Repair: A third patty performs the repairs on each vehicle,

communicating with the adjuster and customer as necessary.

• Verification: After each vehicle repair, the adjuster closes the claim.

 According to Pega best practices, which phase can you implement as a

child case?

Review

Submission

Repair

Verification

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26/07/2023, 14:54 PSA Quiz 2

Which two requirements demonstrate the need to configure *1/1

correspondence? (Choose Two)

Fax a new insurance claim to the auto repair shop.

Text the customer with status changes in an insurance claim.

Assign a new insurance claim to a case worker to process.

Phone a customer for additional information about the case

A requirement states: The date of birth submitted for first grade students *0/1
must be at least five years before September 1 of the current year.

Which three validation methods, when applied in combination, satisfy the

requirement?

Date date type

When rule

Calendar control

Edit validate rule

Validation rule

Correct answer

Calendar control

Date date type

Validation rule

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26/07/2023, 14:54 PSA Quiz 2

A reservation process allows customers to reserve a flight, hotel room, *1/1

and rental car as part of a travel itinerary.

Which configuration displays a select flight insurance checkbox only if

the itinerary includes a flight?

A disable condition(when rule) that is applied to the section with flight insurance
information.

A Visibility condition (when rule) that is applied to Select flight insurance check
box.

A required condition (when rule) that is applied to Select flight insurance check box.

A disable condition (when rule) that is applied to Select flight insurance check box.

In processing a parent case P-l, two child cases C-l and C-2 are created. *1/1
Which of the following statements is correct about the processing of P-l,
C-l, and C-2.

P-l must be resolved before either C-l or C-2 can be resolved.

Either C-l or C-2 must be resolved before P-l can be resolved.

C-l must be resolved before C-2 can be resolved.

Both C-l and C-2 must be resolved before P-l can be resolved.

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26/07/2023, 14:54 PSA Quiz 2

Which scenario is a usecase for wait step? * 0/1

A payroll user cannot process a salary increase until the department manager
approves increase.

The customer needs to login to their account before receiving a membership

discount on an online purchase.

An agent needs to send a confirmation email to an insured customer after they

complete a form

The customer cannot complete an application for a checking account until bank
representative reviews credit report.

Correct answer

The customer cannot complete an application for a checking account until bank
representative reviews credit report.

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26/07/2023, 14:54 PSA Quiz 2

Select each scenario according to the attack method. *

Brute force Dictionary Rainbow

Score
attack attack table attack

A hacker uses
a word list of
common terms 1/1
to crack user
password

A hacker
makes attempt
to crack a user
password by 1/1
entering all
possible
combination

A hacker
compares each
hash against a
list of hashed
1/1
password to
find a match
that cracks a
user password

1.      Say true or false * 1/1

"Persona is mapped to a unique channel"

True

Flase

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26/07/2023, 14:54 PSA Quiz 2

A requirement for a hotel reservation case type states that as customers *1/1
change their room selection, the total cost of the reservation updates.
How do you satisfy this requirement?

Configure a Validate rule for the room selection step.

Define a declare expression for the total cost field.

Apply a Disable when condition to the total cost field.

Add a When condition to the room selection step.

Which of these options are typically configured on a dynamic layout? *0/1

(Choose Two)

Number of columns in each row

Label Positioning

Align columns and rows to present data in a spreadsheet

Alignment of field values

Correct answer

Label Positioning

Number of columns in each row

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26/07/2023, 14:54 PSA Quiz 2

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