One of the pillars of the national economy which handle the Financial and

Postal services to all the Egyptian citizens with great value for money and
high-

Technical Proposal to Implement

SAP Signavio Suite .
Technical Proposal to Implement SAP Signavio Suite.
SAP Signavio Suite.

CONFIGURATION MANAGEMENT

Document Approval 2023

Mohamed Ashraf
Author: Date:
File Name: Egypt Post Proposal V.1 Version: Draft

CONTENTS
Description Page Number

1 Introduction
2 EXECUTIVE SUMMARY............................................................................................................................3
2.1 The SAP Signavio Value Offering:....................................................................................................3
3 SOLUTION OVERVIEW............................................................................................................................4
4 SAP SIGNAVIO ENABLEMENT PROGRAM.................................................................................................6
4.1 OUR METHODOLOGY...................................................................................................................6
4.2 OUR APPROACH...........................................................................................................................7
4.3 PROCESS INSIGHTS.......................................................................................................................7
4.4 BPM PRACTICE - PROCESS MANAGEMENT...................................................................................8
4.5 Process Intelligence
4.6 PROCESS MINING PRACTICE - PROCESS INTELLIGENCE..............................................................9
4.7 Collaboration Hub..............................................................................................................................10
4.8 Roles..............................................................................................................................................11
5 Project timeline ......................................................................................................................................12
6 Cost Estimate.........................................................................................................................................13
7 Conclusion ……………………………………………………………………………………………………..14

Version: 1 Final
Date: 2023-
06AQ-14
 Technical Proposal to Implement SAP Signavio Suite.
SAP Signavio Suite.

1 Introduction

I am pleased to present a technical proposal for the implementation of Signavio Suite within WAVZ. After careful analysis and
consideration, we have identified Signavio Suite as the ideal solution to enhance our process management capabilities, improve
operational efficiency, ensure compliance, drive operational excellence, drive data-driven decision-making, optimize operational
efficiency, and drive digital transformation initiatives.

2 EXECUTIVE SUM MARY

WAVZ recognizes the need for a robust process management platform to streamline our operations, improve process
transparency, and enable effective collaboration among teams. Signavio Process Manager offers comprehensive features and
functionalities that align perfectly with our requirements.
also recognizes the importance of process governance in achieving operational efficiency, risk mitigation, and compliance
adherence, Signavio Process Governance offers comprehensive features and functionalities that align perfectly with our
requirements.
and also recognizes the need for a powerful process intelligence platform to unlock the value hidden within our operational data
and provide actionable insights. Signavio Process Insight offers advanced analytics, process monitoring, and visualization
capabilities that align perfectly with our requirements.

2.1 THE SAP SIGNAVIO VALUE OFFERING:

SAP Signavio Process Manger

Capture, document, compare,
and simulate your process
portfolio. SAP Signavio Process
Governance
Manage and drive.
process
SAP Signavio Process Management
Intelligence related tasks and
governance in a
Embrace a data-driven
approach to discover, human-centric w a y .
analyze, and mine your
end-to-end processes.

SAP Process Insights SAP Signavio Process Collaboration

Hub
Locate and prioritize process
improvement potential for
specific SAP solutions.
Enable insights and enterprise
Version: 1 Final
Date: 2023-
06AQ-14
Technical Proposal to Implement SAP Signavio Suite.
SAP Signavio Suite.
collaboration.
Figure 1: SAP Signavio Process
Transformation Suite

Version: 1 Final
Date: 2023-
06AQ-14
 Technical Proposal to Implement SAP Signavio Suite.

3SOLUTION OVERVIEW I
Signavio's integrated cloud-native process management suite perfectly complements existing business process
intelligence software from SAP.
The proposed implementation of Signavio Process Manager will include the following key components and features:

a. Process Modeling and Documentation:

The platform will allow us to create visual process models using a user-friendly interface.
We can document process details, such as activities, decisions, roles, and business rules, using standardized notation.
The system will support process hierarchy and version control, ensuring accurate and up-to-date documentation.
b. Process Analysis and Optimization:

Signavio Process Manager provides advanced analytics and simulation capabilities to identify process bottlenecks, inefficiencies,
and opportunities for improvement.
We can analyze process performance metrics and use simulation to test various scenarios for process optimization.
c. Collaboration and Stakeholder Engagement:

The platform will enable seamless collaboration among process stakeholders, including process owners, subject matter experts,
and participants.
We can capture feedback, comments, and suggestions from stakeholders, ensuring continuous improvement and alignment.
d. Process Execution and Monitoring:

Signavio Process Manager integrates with existing systems, enabling process execution and monitoring.
We can automate workflows, assign tasks, and track progress in real-time, ensuring timely and efficient execution of processes.
e. Governance and Compliance:

The platform supports the establishment of process governance frameworks, including defining roles, responsibilities, and
approval workflows.
We can ensure compliance with regulatory requirements and internal policies through automated control mechanisms.

The proposed implementation of Signavio Collaboration Hub will include the following key components and features:

a. Document and Knowledge Management:

The platform provides a centralized repository for storing and managing documents, allowing easy access and version control.
We can categorize documents, assign metadata, and enable advanced search functionalities to quickly locate relevant
information.
The system supports collaborative document editing, ensuring seamless collaboration on shared files.
b. Team Collaboration and Communication:

Signavio Collaboration Hub offers real-time collaboration tools such as chat, discussion boards, and notifications, fostering
efficient teamwork.
We can create dedicated project spaces, where team members can collaborate, share updates, and track progress.
The platform supports integrations with popular communication tools such as Slack or Microsoft Teams, ensuring seamless
collaboration across multiple channels.
c. Social Collaboration and Knowledge Sharing:

The platform provides social collaboration features such as user profiles, activity feeds, and communities, promoting knowledge
sharing and employee engagement.
Users can follow relevant topics, contribute to discussions, and share expertise and best practices.
We can leverage the platform to create a knowledge base, capturing valuable institutional knowledge and making it easily
accessible to all employees.
d. Workflow and Task Management:

Signavio Collaboration Hub offers workflow automation capabilities, allowing us to streamline and automate routine business
processes.
We can define and assign tasks, track their progress, and receive notifications and reminders, ensuring timely completion.
The system supports process templates and approvals, enabling efficient and standardized workflow management.
 Technical Proposal to Implement SAP Signavio Suite.

e. Integration and Security:

The platform seamlessly integrates with existing systems and tools, such as project management software or document
management systems, ensuring a cohesive digital ecosystem.
Signavio Collaboration Hub prioritizes data security and offers robust access controls, encryption, and compliance with industry
standards and regulations.

The proposed implementation of Signavio Process Governance will include the following key components and features:

a. Process Repository and Documentation:

The platform provides a centralized repository for storing and managing process documentation, ensuring a single source of truth.
We can capture process models, guidelines, policies, and related documents using standardized notation and templates.
The system supports version control, change management, and document approval workflows to ensure accurate and up-to-date
process documentation.
b. Process Ownership and Accountability:

Signavio Process Governance allows us to assign process owners and define their roles and responsibilities.
We can establish clear accountability for each process, ensuring ownership and oversight at every stage.
The platform provides visibility into process owners, allowing stakeholders to easily identify responsible parties for process-related
queries or updates.
c. Policy and Compliance Management:

The platform enables the establishment and enforcement of process-related policies and compliance requirements.
We can define and track key performance indicators (KPIs) and control objectives to monitor process compliance.
Signavio Process Governance offers automated alerts and notifications to ensure timely action on compliance-related issues.
d. Process Change Management:

The system supports change management workflows to ensure controlled and documented changes to processes.
We can capture change requests, evaluate their impact, and obtain approvals before implementing process changes.
The platform facilitates collaboration among process stakeholders during change implementation, ensuring transparency and
alignment.
e. Process Performance Monitoring and Reporting:

Signavio Process Governance provides real-time process performance monitoring and reporting capabilities.
We can track process metrics, identify bottlenecks, and analyze process performance against defined targets.
The system offers customizable dashboards and reports to provide stakeholders with actionable insights for continuous improvement.
 Technical Proposal to Implement SAP Signavio Suite.

4 Sap Signavio Enablement Program I

4.2 4.1 Our Methodology:
Our aim is to assist Egypt Post to deploy SAP Signavio quickly and maximize the full potential of the SAP Signavio
Process Transformation Suite while building the capabilities and skills necessary to drive the adoption of Signavio
within your enterprise and ensure long-term success.

With Signavio Suite Onboarding Program, your business transformation initiative will benefit from:
• A faster time-to-value, and quicker ROI
• Reduced implementation and deployment risks
• A best practice approach based on lessons learned from over 200 client engagements.
• Experienced consultants with in-depth BPM, transformation, and Signavio expertise
• A collaborative approach featuring extensive coaching, mentoring, and knowledge transfer.
• Foundation for long-term success

4.3 4.2 OUR APPROACH

The SAP Signavio Process Transformation Suite is a powerful, all-in-one platform that helps you realign your
organization and bring changes to life at an accelerated rate. It exists to support the core of your business: the
processes that you carry out every day.

Within the first few days, we will do a thorough analysis through workshops and team sessions to ensure a full
understanding of the Client’s requirements. During this time, we will be able to identify key Value Drivers and
Objectives and propose a workable roll-out Plan and Roadmap. During onboarding and Workspace enablement,
we will design your way of work, methods, and conventions and identify all Roles and Responsibilities. Training
will be presented in the relevant modules of the Signavio Business Transformation Suite during which time Best
Practices and success stories will be shared with the delegates.

Ongoing mentoring and coaching can be provided to ensure knowledge transfer and quality assurance on
deliverables. This is highly recommended in order to improve your methodology and guarantee customer
satisfaction.
 Technical Proposal to Implement SAP Signavio Suite.

4.4 4.3 PROCESS INSIGHTS

The proposed implementation of Signavio Process Insight will include the following key components and features:

a. Process Data Integration:

The platform allows seamless integration with various data sources, including transactional systems, event logs, and other relevant
process data repositories.
We can extract and consolidate process data to gain a comprehensive view of our end-to-end processes.
b. Process Analytics and Visualization:

Signavio Process Insight provides advanced analytics and visualization tools to analyze process data and uncover insights.
We can leverage the platform's interactive dashboards, charts, and reports to visualize process performance, bottlenecks, and trends.
The system offers data exploration capabilities, enabling ad-hoc analysis and drill-down into specific process areas.
c. Process Monitoring and Alerting:

The platform enables real-time process monitoring, allowing us to track process performance, deviations, and exceptions.
We can define performance indicators, set targets, and receive alerts and notifications when predefined thresholds are breached.
Signavio Process Insight empowers us to proactively identify and address process issues before they impact operations.
d. Process Simulation and Optimization:

The system supports process simulation and optimization capabilities, allowing us to model and test various scenarios.
We can simulate process changes, evaluate their impact, and identify optimal process configurations for improved efficiency.
Signavio Process Insight provides data-driven insights to guide process optimization efforts.
e. Collaboration and Continuous Improvement:

The platform facilitates collaboration among process stakeholders, enabling them to share insights, discuss process improvements,
and drive continuous improvement initiatives.
We can capture and manage improvement ideas, assign tasks, and track progress to ensure timely implementation of process
enhancements.
Implementation Approach:
Our proposed implementation approach for Signavio Process Insight is as follows:

a. Requirements Gathering:

We will conduct workshops and interviews to understand your organization's process analysis and improvement requirements.
Our team will work closely with stakeholders to identify key processes, performance metrics, and improvement goals.
b. Data Integration and Preparation:

We will collaborate with your IT team to integrate relevant data sources into Signavio Process Insight.
Our team will assist in data cleansing, transformation, and preparation to ensure the accuracy and quality of the process data.
c. Configuration and Customization:

We will configure the Signavio Process Insight platform to align with your organization's process analysis.

requirements and objectives.

Customization will be performed to tailor the visualizations, analytics, and dashboards to your specific needs and reporting preferences.
d. Performance Monitoring and Alert Setup:

We will work with your team to define key performance indicators (KPIs) and set up performance monitoring dashboards and alerts.
Our team will ensure that the alerts and notifications are aligned with your operational requirements and escalation procedures.
e. Training and Change Management:

We will provide comprehensive training sessions and user documentation to familiarize your team with the features and functionalities
of Signavio Process Insight.
Change management support will be provided to ensure smooth adoption and utilization of the platform across your organization.
 Technical Proposal to Implement SAP Signavio Suite.

4.5 4.4 BPM PRACTICE - PROCESS MANAGER & HUB

A Navigation Page design will be proposed for easy navigation within the Repository as well as a high-level
process landscape and folder structure. Introduction to BPMN 2.0 and Signavio Process Manager & Hub training
will be presented as well as Admin coaching.

We will provide ongoing tool support and conduct periodic quality reviews to ensure proper enablement. Setup
and configuration will be performed through identifying specific requirements and subsequently refining your
Signavio process repository strategy and methods. A general Workspace and Collaboration Hub setup will be
performed as well as loading Dictionary content, if available.

4.6 4.5 PROCESS MINING PRACTICE - PROCESS INTELLIGENCE

4.7

The proposed implementation of Signavio Process Intelligence will include the following key components and features:

a. Process Discovery and Mining:

The platform provides automated process discovery capabilities, allowing us to capture and analyze process data from various
sources.
We can extract process data from event logs, transactional systems, or other relevant data sources to gain a comprehensive view of
our processes.
The system applies process mining algorithms to discover process variations, bottlenecks, and potential areas for optimization.
b. Process Visualization and Analytics:

Signavio Process Intelligence offers interactive process visualization tools to represent process flows, variations, and performance
metrics.
We can generate process maps, flowcharts, and performance dashboards, enabling stakeholders to understand and analyze process
behavior.
The platform provides advanced analytics capabilities, including process cycle time analysis, bottlenecks identification, and root cause
analysis.
c. Performance Monitoring and KPI Tracking:

The platform allows us to define and track key performance indicators (KPIs) relevant to our business processes.
We can monitor process performance in real-time, identify deviations from targets, and receive alerts and notifications for critical
events.
Signavio Process Intelligence offers customizable dashboards and reports to provide stakeholders with actionable insights for
continuous improvement.
d. Process Optimization and Simulation:

The system supports "what-if" analysis and process simulation, enabling us to evaluate the impact of changes and optimize process
design.
We can model and simulate different scenarios to identify process bottlenecks, assess the impact of changes, and make data-driven
decisions.
Signavio Process Intelligence empowers us to optimize resource allocation, streamline process flows, and improve overall operational
efficiency.
e. Integration and Collaboration:

The platform seamlessly integrates with existing systems and data sources, ensuring data accuracy and completeness.
We can collaborate with process stakeholders, share insights, and drive process improvements through the platform's collaborative
features.
Implementation Approach:
Our proposed implementation approach for Signavio Process Intelligence is as follows:
 Technical Proposal to Implement SAP Signavio Suite.

a. Data Collection and Preparation:

We will work with your team to identify relevant data sources and collect process-related data, such as event logs or transactional data.
Our team will assist in data cleansing, transformation, and preparation to ensure the data is suitable for process analysis.
b. Process Discovery and Modeling:

Using Signavio Process Intelligence, we will apply process mining techniques to discover and model your organization's key
processes.
Our team will work closely with process owners and stakeholders to validate and refine the process models for accurate analysis.
c. Configuration and Customization:

We will configure the Signavio Process Intelligence platform to align with your organization's process analysis requirements and
objectives.
Customization will be performed to tailor the visualizations, analytics, and dashboards to your specific needs and reporting preferences.
d. Performance and Monitoring
 Technical Proposal to Implement SAP Signavio Suite.

4.8 4.6 Process Governance

Implementation Approach:
Our proposed implementation approach for Signavio Process Governance is as follows:

a. Requirements Gathering:

We will conduct workshops and interviews to understand your organization's process governance requirements and
objectives.
Our team will work closely with stakeholders to identify key processes, compliance requirements, and performance metrics.
b. Configuration and Customization:

We will configure the Signavio Process Governance platform to align with your organization's process governance framework
and requirements.
Customization will be performed to reflect your organizational structure, roles and responsibilities, and compliance guidelines.
c. Process Documentation and Repository Setup:

We will assist in migrating existing process documentation into the Signavio Process Governance platform, ensuring a smooth
transition.
Our team will establish process modeling standards and templates to maintain consistency and improve documentation
quality.
d. Policy and Compliance Configuration:

We will collaborate with your team to define and configure process-related policies, compliance requirements, and control
objectives within the platform.

We will implement workflows to ensure adherence to policies and facilitate compliance-related actions.
e. Training and Change Management:

We will provide comprehensive training sessions and user documentation to familiarize your team

The following elements will be covered in the Process Governance module of the enablement program:
• Build Customizable Workflows.
• Collaboration between different process stakeholders and escalations.
• Workflow for the approval of diagrams and automatic publishing to the Web Portal.
• Monitoring of current and carried-out approvals.
• Create executable workflows without any programming.
• Perform status tracking of all Cases.
• Upload documents to cases or tasks with their data, progress indicators and due dates.
• Build Form-based/Email triggers: a process is started whenever the form/e-mail is submitted.
• Specify the assignee or a list of candidates for a task.
Build simple form editor with field types text, checkbox, choice, file, link, date, user, number, currency, email.
 Technical Proposal to Implement SAP Signavio Suite.

4.9 4.7 Collaboration Hub

Our proposed implementation approach for Signavio Collaboration Hub is as follows:

a. Requirements Gathering:

We will conduct workshops and interviews to understand your organization's collaboration and knowledge-sharing requirements.
Our team will work closely with stakeholders to identify key use cases, define user roles, and capture any customization needs.
b. Configuration and Customization:

We will configure the Signavio Collaboration Hub platform to align with your organization's collaboration and knowledge management
standards.
Customization will be performed to reflect your branding guidelines, user interface preferences, and specific workflow requirements.
c. Data Migration and Integration:

We will ensure seamless data migration from your existing collaboration platforms, preserving historical data and document
repositories.
Integration with relevant systems, such as project management or document management systems, will be implemented to enable
unified access and streamlined workflows.
d. Training and Change Management:

We will provide comprehensive training sessions and user documentation to familiarize your employees with the features and
functionalities of Signavio Collaboration Hub.
 Technical Proposal to Implement SAP Signavio Suite.

4.2
4.3
4.4
4.5
4.6
4.7 4.8 Roles

Typical End-to-end Process to be covered:

• Procure-to-Pay.
• Record-to-report.
• Hire-to-Retire, etc.

Different chapters will be created to group information into different areas for reporting
• Cycle Times;
• Comparison and filters between different attributes;
• Information per Event, e.g. Create Sales Order, Create Purchase Order;
• Order Amounts.
 Technical Proposal to Implement SAP Signavio Suite.

4.8 5 Project Timeline:

Based on our initial assessment, we anticipate that the implementation of the Signavio Suite will be completed within [timeline].
However, the timeline may be subject to adjustment based on the complexity of data integration, customization requirements, and
organizational readiness.
4.2 6 Cost Estimate

The cost estimate for the implementation of Signavio Suite will depend on various factors, including the scope of the implementation,
data integration complexity, customization needs, and training requirements. We will provide a detailed cost breakdown and pricing
proposal in a separate document to ensure transparency and alignment with your budgetary considerations.

4.2 7Conclusion

We believe that the implementation of Signavio Suite will significantly enhance our process understanding, drive data-driven decision-
making, and accelerate our journey toward operational excellence. We look forward to the opportunity to work with you on this exciting
initiative.

Please do not hesitate to reach out if you have any questions or require further clarification. We appreciate your time and
consideration.