Discipline Tips
Discipline Tips
Unfortunately for employers, it’s frustratingly easy to bungle the disciplinary process.
You may have a perfectly valid reason to dismiss, but unless you can show that you
have followed a fair procedure, you may find yourself facing a claim for unfair
dismissal. An employee misconduct and disciplinary procedure is absolutely
essential.
The purpose of a disciplinary procedure is to ensure that employees reach the standards
expected of them, both in terms of their behaviour and their performance. Despite the name,
initiating disciplinary procedures is not all about reprimanding employees; it’s also about
working with employees to maintain high standards of conduct and competence, and
encouraging improvement if they fall below these standards. It also provides an opportunity
for employees to tell their side of the story.
Misconduct comes in many different forms; it may be one trivial incident, repeated minor
misconduct that progressively turns into a more serious offence, or an act of gross
misconduct. Acts of gross misconduct are those deemed to be serious enough to destroy the
relationship of trust and confidence between the employer and employee, making the
working relationship impossible to continue. Examples include theft, fraud, harassment,
violence, serious breaches of health and safety rules, damage to company property, and
serious incapacity caused by alcohol or drugs. In such cases, it may be legally acceptable to
dismiss an employee without notice; however, it’s always best to take advice from
an Employment Law specialist before acting.
For example, you may be confronted with an employee who has committed one
minor act of misconduct, such as turning up late to work, but who otherwise has a
good disciplinary record. In this situation, common sense would dictate that formal
action is likely to be a disproportionate response and will most likely do more harm
than good; a quick word on an informal basis is likely to be enough to resolve the
issue and prevent the problem from escalating further.
Depending on the nature of the allegation, the investigation may be very short or
very complicated, lasting a couple of days to a few weeks. For instance, if you have
caught someone taking money out of the till, the investigation into the act itself is
likely to be relatively short. However, if you discover that stock is missing but have
no idea who the culprit is, a longer investigation may be necessary to identify who is
responsible and prove wrongdoing.
The aim of this stage is to fact-find: to determine what happened, when it happened,
where it happened, why it happened, whether anyone else is involved, and whether
anyone else saw what happened. The investigation process typically involves:
It’s important, where possible, that the person who conducts the disciplinary meeting
is not the same person who carried out the investigation. If this isn’t possible, or you
would prefer to trust the process to an independent professional, Ellis Whittam’s
expert HR Consultancy team can conduct investigations and meetings for you.
When determining the most suitable action to take, it’s important to ask the following
questions:
If an employee appeals:
Make sure you consider and investigate issues an employee raises in their defence.
This is crucial to a fair procedure and is often overlooked.
An appeal meeting must be arranged. The person responsible for the appeal should
be someone who has not been involved in the investigation or disciplinary meeting.
You should remind the employee of their right to be accompanied.
At the appeal meeting, you should run through the employee’s grounds of appeal
and consider each in turn. You may be required to investigate some additional points
following the appeal if you are unable to confirm or answer something based on the
evidence already gathered.
Once that process is complete, the decision of the appeal must be confirmed in
writing to the employee. This decision will be final.