Attendee User Guide

Table of Contents
ACCESSING THE VIRTUAL EVENT: ................................................................................................................................................... 2
LOGGING IN TO THE ATTENDEE HUB............................................................................................................................................................... 2
TROUBLESHOOTING LOG IN .......................................................................................................................................................................... 2
LOGGING IN TO THE MOBILE APP.................................................................................................................................................................. 3
EDITING YOUR PROFILE ................................................................................................................................................................. 4
YOUR PROFILE ............................................................................................................................................................................................ 4

NAVIGATING THE VIRTUAL EVENT ................................................................................................................................................. 4

MY EVENT ................................................................................................................................................................................................ 4
ALL SESSIONS ............................................................................................................................................................................................ 5
MY SCHEDULE PAGE ................................................................................................................................................................................... 5
ACCESSING / JOINING A SESSION / ASKING A QUESTION ..................................................................................................................................... 5
NOTIFICATION............................................................................................................................................................................................ 6

SOCIALIZING AND INTERACTING WITH OTHERS ............................................................................................................................. 7

ATTENDEES PAGE ....................................................................................................................................................................................... 7

ATTENDEE TO ATTENDEE MESSAGING ............................................................................................................................................................ 7
SCHEDULE APPOINTMENTS: .......................................................................................................................................................................... 7
DISCUSSIONS ............................................................................................................................................................................................. 8

GAME............................................................................................................................................................................................ 8
POSTER SESSION AND EXHIBITOR BOOTH ...................................................................................................................................... 9

SURVEY ......................................................................................................................................................................................... 9

Tips for a smooth check-in:

✓ A desktop or laptop computer with a stable internet connection is required to attend.
✓ Times in the portal adjust to your computer; however, some browsers have a separate time zone adjustment.
✓ For best viewing experience we recommend the following browsers: Chrome, Firefox and Safari. For attendees
viewing on Internet Explorer 11, you may experience lags in streaming. Note that your attendee hub experience
may be slowed down when connecting via VPN.
✓ Ensure that your computer’s audio and video settings are enabled for your browser and allow permissions to the
Cvent Attendee Hub platform.

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Accessing the Virtual Event:
When you are ready to access the event, go to https://cvent.me/dP44l4

Logging In to the Attendee Hub

After clicking the link to go to the virtual event, you will be prompted to log in. After entering your first name, last name,
and email address, a verification code will be sent to you by email or text.

Troubleshooting Log In
✓ We recommend that you use Google Chrome as your browser.
✓ Ensure you are entering the same email you used to register for the event.
✓ Check spam and junk folders if you do not see the verification email.
✓ The email or text should be triggered in less than a minute.
✓ If facing issues accessing content or getting error message, please use incognito mode or clear the cache and
cookies.
If you still do not receive the verification code, contact the Help Desk at [email protected]
Note: Once logged in, if you accept website cookies, you will stay logged in to the event for 24 hours.

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Logging In to the Mobile APP
The event mobile APP will allow you to do the following: Consult the schedule (Your schedule and All Sessions), Consult
the list of Speakers/Posters/Exhibitors, Consult the list of Speakers, Attendees, Chat with other attendees, etc.
Note: to attend the session and watch the content you need to access the Attendee Hub on your web Browser (not the
APP).
To login the mobile APP:
✓ From your Mobile Phone or Tablet download the app "Cvent Events"
✓ Open the "Cvent Events" app and search for the event "QPSS 2022"
✓ Click the download button to the right
✓ Enter "QPSS 2022APP" when prompted for the Event ID (please note this is case sensitive and must be written
exactly as mentioned above (with a space between QPSS and 2022APP and without the speech marks)
✓ Go to the profile tab at the bottom >> Login with your First/Last Name & Email Address
✓ You will be prompted for your Verification Code which will be texted/emailed to you

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Editing your profile

Your profile

You can see your profile by clicking on

the right of the banner > View profile.
The visibility setting allows you to be
visible on the platform or hide. Note: if
you hide then you can’t socialize and
people can not contact you. So we
strongly encourage you to be visible.
You can EDIT your profile (ad your
picture, etc).

Navigating the Virtual Event

My Event
This is the homepage of the virtual event. You will be
able to view live and upcoming sessions and basic event
details.
You can click into an individual session straight from
this page. When a session is live, you will see a red
“Live” indicator next to the session name and “Join
Session” will replace the “Add” or “Remove” buttons.

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All Sessions

This tab lists all the sessions available to

you during the event. Sessions are listed
in the order they occur. You can click on
the session name to access the content
of the session. You also can add or
remove sessions from your personalized
schedule on this page.

My Schedule Page

You can access your schedule by clicking on Calendar icon

on top right.
This page shows your personalized schedule drawn from
the sessions you registered for or added to your agenda.
You can join the sessions from this page by clicking the
“Join Session” button (which will replace the “Remove”
button once the session is live) or the session name. You
can remove sessions from your schedule on this page by
clicking the “Remove” button.

Accessing / Joining a Session / Asking a question

On the session page, you can view a description and information on who is speaking. If you are viewing the session before
it begins, you can add that session to your personal calendar. When you are ready to join, select the ‘Join Session’ button,
which will open the video player for you. (Note: Join Session button will appear 5 minutes before the session start time.)
If you are joining a livestream session, a video will open with the presentation.

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If you are viewing a session live, you can pause the content, but it will not hold your place. If you are watching a
recording, you can pause and play the video like usual. If the session is live, you can see all questions asked during that
session.
If you are in a session that is accepting Q&A, select the ‘ask a question button’ to open a text box. You can ask the
question anonymously or include your name. You also have the option to upvote other attendee’s questions.

Notification
You can access all notification by clicking on the Bell icon on the top right corner. If there is a new notification you will see
a red dot next to the Bell icon.

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Socializing and interacting with others

Attendees Page
You can access the list of attendees attending the event and schedule appointments. If you would like to hide your profile
from showing in the Attendee List, you can edit your profile by clicking on your initials on the top right.

Attendee to Attendee Messaging

To message a fellow attendee or check one, you can access your messages as follows:

Community > Attendees then click on on the right of Click on the talk bubble icon ( ) on the upper right
Schedule appointment to access the Message button. corner of your screen

Schedule appointments:
Select “Schedule Appointment” on the Home page which will take you to the
“Directory” and “Calendar” Functions. From this page, you can navigate between
the “Directory,” “Calendar,” and any “Confirmed Appointments.”
From this page you can navigate to Directory and search all conference registrants
by name, title, or company. Click Request Appointment and the system will walk
you through setting up a video chat from within the conference platform.
A meeting request will be generated and sent by the system. It will allow your
invitee(s) to respond to your invitation.
You can also Schedule Appointment from Attendees page:
Community > Attendees>Schedule Appointment

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Discussions
You can join a room to participate to a chat or video discussion with others at the event on dedicated process safety topics.
A discussion room can accommodate 6 attendees. If more people want to join a new room on the same discussion thme
will automatically open.

Game

Join Game to earn points and win rewards (Community >

Game)

The game will reward those of you who are:

• the most active on the symposium platform
by socializing with attendees and speakers
through discussions and questions.
• the most engaged in the sessions, by
attending, commenting, and filling surveys.
• the most interactive with the
exhibition/poster session.

More specifically, among the actions you will be awarded points for are the following: Connect to and Attend
the sessions, View and Engage in the session (by asking questions in the Q&A section), Socialize with attendees
using the appointment features, Engage with the exhibitors/poster presenters at their virtual booths, Join the
Discussions, and Fill both the session and general surveys.

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Poster Session and Exhibitor Booth
Please take time to visit each poster presenter and exhibitor booths. You will be able to connect with them, access the
videos, files, documents, or links provided. You can also schedule appointments and request more information.

Poster session Exhibitor booths

Survey
Please take the time to complete our surveys. We appreciate your feedback, input, and comments. You can access the
survey
Session Feedback Survey (for each session you attend) General Event Feedback survey
Within each session on the right panel. From the home page

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