Preliminary Exam in Travel and Tour Management

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COLLEGE OF TOURISM

PRELIMINARY EXAM IN TRAVEL AND TOUR MANAGEMENT

Full Name:
Year and Section:
Instructor:
Score:

I. True or False (20 pts)

_______ 1. During the late-19th century, elite people started to experience increased income and consumption.

_______ 2. Cook and his company succeeded in traveling across the Pacific Ocean by steamship to discover new
points of interest for his travel business

_______ 3. The travel agency industry is a wide-range business in the world that has developed significantly over the
years.

_______ 4. Tour operators are also known as the manufacturers of tourism products and services as they are
responsible for delivering and performing all the products and services included in the packaged tour they offer to
their customers.

_______ 5. Today, there are few tour operators in the different parts of the country.

_______ 6. Cox and Kings is the oldest established travel company in the world.

_______ 7. Wholesale travel agencies act as resellers of tourism products and services.

_______ 8. Outbound tour operators promote tours for foreign destinations.

_______ 9. Inbound tour operators are also known as incoming tour operators.

_______ 10. In the 21st century, the most powerful source of business is the Internet.

_______ 11. Travel Technology is a pattern of gradual change and development of the products and services of the
travel industry

_______ 12. During this modern age of travels and tours, Cox and Kings is continuously becoming more and more
popular and developing more modernized travel and four packages that cater to the different parts of the world.

_______ 13. The travel industry already existed way back in the early years of the 18thh century, but it was not the
same as what we have to date as we now have a system through travel agencies and tour operations businesses.

_______ 14. It is very essential to understand the services being delivered by travel management companies.

_______ 15. A travel management company sets the parameters, a travel agency executes the reservations and
booking on the given parameters.
_______ 16. Through operating systems, travel data are easily gathered and are used as references to improve travel
services.

_______ 17. The biggest challenge in handling corporate accounts and incentive markets can be the sudden changes of
schedules or urgent scenarios confronted by travelers during the actual trip implementation.

_______ 18. Most travel management companies enjoy very good representation because of the volume of
transactions they maintain with different tourism suppliers.

_______ 19. In the Philippines, there is a very thin line defining the difference between a travel management company
and a travel agency.

_______ 20. Travel management companies is not possible to be part of a selected consortium.

II. Identification (20 pts)

_______________________ 21-22. It is an abbreviation for familiarization tours usually offered to travel agents and
tour operators as complimentary.

_______________________ 23-24. It is a tour in which the tourist buys tourism components (transportation,
accommodation, food and beverage, entertainment, etc.) separately.

_______________________ 25-26. Organizes package tours and purchases other tourism services such as transport
and accommodation in advance, usually at a lower price because he/she is buying it in bulk.

_______________________ 27-28. It is an insurance product designed for use by different types of travelers such as
those who travel for business, are visiting relatives, and are students during their domestic and overseas travel.

_______________________ 29-30. It is sometimes called "inclusive tour," is an arrangement in which tourism


components such as transportation, accommodation, food and beverage, entertainment, etc. are bought by the tourist at
an all-inclusive price.

_______________________ 31-32. It refers to travel across international boundaries.

_______________________ 33-34 It is a tour in which the tourist travels with the company of other tourists.

_______________________ 35-36. It refers to travel taken exclusively within the national boundaries of the traveler's
country.

_______________________ 37-38. It is a tour in which the tourist travels to his


destination individually.

_______________________ 39-40. The main purpose of this sector is to make it possible for people to go from one
place.
III. Complete the following: (2 pts each)

41-50. Basic/Commonly Used Organizational Structure

MANAGER

OPERATIONS
1. S____S

2. T________ 5. A______T ___________E


_____________R

3. R_________ 4. L_______
AND _________G O_______R

51-60. Specialized Organizational Structure

CHIEF EXECUTIVE OFFICE (CEO)

VP FOR OPERATIONS VP FOR FINANCE

1. _______________________

2. ___________
TRAVEL TRAVEL TRAVEL
CONSULTANT 4. CONSULTANT 5. ____________
Incentive CONSULTANT
3.

IV. Essay (20 pts)


51-60. Summarize the nature of a Travel Agency.

61-70. Enumerate and explain at least 3 functions of Tour Operators.

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