Smart Serve

BAC

- The amount of alcohol in the bloodstream is called Blood Alcohol Concentration (BAC). BAC is
the amount of alcohol measured in milligrams, found in 100 millilitres of blood. For example, a
person with 50 mg of alcohol per 100mL of blood has a BAC of 0.05 (50 mg divided by 100 mL).

Knowledge, steps, and communication

The government of Canada issues license for the sale and service of alcohol in Ontario: True of False?

- False The AGCO issues licences for the sale, service and delivery of alcohol and is responsible for
regulating the alcohol, gaming and horse racing sectors and cannabis retail in accordance with
the principles of honesty and integrity, and in the public interest. In doing so, the AGCO
administers the Liquor Licence and Control Act, 2019, the Gaming Control Act, 1992, and the
Horse Racing Licence Act, 2015 and the Cannabis Licence Act, 2018.

You must be 18 to sell, serve, handle or deliver alcohol in ON

- Correct. The Liquor License and Control Act, 2019 (LLCA) is legislation that outlines the laws and
regulations affecting the sale, service and delivery of alcohol in Ontario. This includes that a
licensee cannot permit intoxication, and cannot sell or serve someone who is or appears to be
intoxicated.
- Even after a customer leaves you’re still liable for them

There is big differences in the alcohol content found in beer and wine.

A body c an metabolize 1 standard drink per hour

Standard drink sizes

- 12 oz 5%
- 3 oz 12%
- 1.5 oz 40%

How to Calculate a Standard Drink

It’s important to always think of a drink serving in terms of a Standard Drink. However, sometimes the
alcohol being served is not a Standard Drink size and may have a different percentage of alcohol.

Use this formula to calculate what a Standard Drink will be for any percentage of alcohol.

60 ÷ alcohol percentage = amount (in ounces)

For example, a drink containing 40% alcohol would require a serving size of 1.5 ounces to be considered
a Standard Drink. The calculation is: 60 ÷ 40 = 1.5
How Glass Size Impacts a Standard Drink

Below are common glass sizes used for serving beer.

Select each image to reveal how many Standard Drinks are contained in the glass. This is calculated by
dividing the ounces of beer (with 5% alcohol) in each glass by 12 ounces (the Standard Drink size).

12 ounces = 1 Standard Drink

16 ounces = 1.3 Standard Drink

20 ounces = 1.6 Standard Drinks

One standard drink of spirits is 1.5 ounces (43 ML) with 40% alcohol

One standard drink of wine is 5 ounces (142) with f12% alcohol

One standard drink of beer is 12 ounces (341 ML) with 5% alcohol

A drink that contain 3 ounces of spirits with 40% alcohol equals 2 standards drinks (3 ounces divided 1.5
ounces = 2 standard drinks)

Affects of alcohol

How alcohol moves through your body

- Moves through the stomach, intestines and into the bloodstream even as the first drink is being
consumed
- Every heartbeat carries it through the bloodstream
- The body uses chemicals in the liver to break down the alcohol so that it can be eliminated from
the body

How can you tell how much to give a customer?

- Know your standard drink sizes

Alcohol is a depressant that slows down the central nervous system and impacts how a person thinks,
acts and moves

Approximately 90% of the alcoholic content will be slowly eliminated from the bloodstream. The
remaining 10% will be eliminated through a person's breath, sweat, and urine.
Shot glasses

An establishment can choose from many glass styles when serving alcohol. It is recommended that shots
and shooters not be served in round-bottomed vials or test tubes. They should be served in a self-
supporting, flat-bottomed container. The customer should be able to put the drink down so they are not
forced to drink the entire serving at once.

Mixed drinks

Margarita

A Margarita can contain 3 ounces of 40% alcohol:

Tequila (2 ounces)

Cointreau (1 ounce)

Long island iced tea

A Long Island Iced Tea can contain 2.5 ounces of 40% alcohol:

Vodka (0.5 ounce)

Rum (0.5 ounce)

Cointreau (0.5 ounce)

Tequila (0.5 ounce)

Gin (0.5 ounce)

BAC Chart

BAC charts incorporate a person’s sex, weight, number of drinks consumed and time. Time is the most
important factor impacting BAC. The more drinks consumed in a shorter period of time, the higher the
BAC

BAC will continue to rise, even after the person stops drinking, because it takes time for alcohol to travel
into the bloodstream.

BAC charts also take into account that the body will eliminate alcohol at a rate of approximately one
Standard Drink per hour. Elimination rates will vary based on a person’s sex and weight.

This BAC chart assumes a rate of elimination of alcohol from the body of 0.015 mg/ml/hr, or
approximately one Standard Drink per hour. Elimination rates may vary between 0.01 and 0.025
mg/ml/hr, depending on factors such as a person’s sex and weight. This means that less than one
Standard Drink may be eliminated by an individual's body per hour.

Note: In Ontario, a BAC of 0.05 or over can lead to a driver’s licence suspension under the Highway
Traffic Act (HTA). A BAC of 0.08 or over is a criminal offence. Check the Resources section for a link to
more information on The Highway Traffic Act

Traffic light system

Green: showing no signs of intoxication and likely has a BAC level of 0.05 or less

Yellow: beginning to show signs

Red: showing multiple signs

Regulations and Standards: Part 1

A Liquor Sales Licence can be issued to an individual or a corporation who is then known as the licensee
(owner/manager of the establishment). The licence must be displayed where customers can see it. All
licensees selling and serving alcohol in Ontario are subject to the Liquor Licence and Control Act, 2019
(LLCA), its Regulations, Registrar's Interim Standards and Requirements.

Only sell and serve alcohol to customers who are at least 19 years of age.

Ensure any staff member selling, serving, handling or delivering alcohol is at least 18 years of age and
Smart Serve certified.

Monitor consumption of liquor on the premises.

Do not serve a customer who appears or is intoxicated.

Never allow an intoxicated person to enter or remain on the premises.

Always allow entry to on-duty AGCO Inspectors, Law enforcement officers, firefighters, and government
inspectors.

Regulations and standards: Part 2

Service times

Permissible hours for the sale and service of alcohol in a licensed establishment are:

Monday to Sunday:

9:00 a.m. to 2:00 a.m.

New Year's Eve (December 31st):

9:00 a.m. to 3:00 a.m

- A licensed establishment must not require customers to purchase a minimum number of

- Orders for alcohol must be served before the stop-service time.  For example, in a licensed
establishment, you cannot serve drinks after 2:00 a.m. even if you took the order at 1:55
a.m. (except on New Year's Eve).

- All alcohol and its containers (including empty glasses and bottles) must be cleared away
within 45 minutes of the stop-service time on the licence.  For example, by 2:45 a.m. for
most establishments where the stop-service time is 2:00 a.m.

Licensed Area

Licensees can choose to have their liquor sales licence apply to the whole premises (also called ancillary
areas).

This means customers of that licensed establishment can move around and keep their alcoholic
beverages with them in all approved areas. This may include washrooms, hallways, and stairwells.

Sandy Law

Every establishment selling or serving alcohol must display a sign warning that drinking alcohol during
pregnancy can cause Fetal Alcohol Spectrum Disorder (FASD).

Under the LLCA it is a regulatory violation to sell or supply alcohol to anyone unless the sign is
prominently displayed.

7 types of endorsements

Brew pub endorsements

Wine pub endorsement

Caterer’s endosrmsnet

Room service endorsement

Minin bar endorsement

Golf course endorsement

Bring your own wine endorsement

Special occasion permits

Special Occasion Permits (SOPs) are required for the service of alcohol at an event in any location other
than a licensed establishment (bar or restaurant), private place (boardroom in a private office), or
residence. However, if alcohol is being offered for sale at a private place, an SOP is required—this
excludes private residences (your home) where alcohol cannot be sold.

2 types of permits

No sale: (required when) an event is held in a location other than a private place or residence, alcohol is
served free

Sale: (required) alcohol is sold, either through cash bar or alcohol tickets and admission is charged

Tailgate events

Eligibility: an outdoor event that is held in connection with, and in proximity to, one of the following
types of live sporting events:

Professional

Semi-professional

Post-secondary

held at an outdoor space, at ground level (e.g. parking lot).

be in proximity to where the live sporting event is taking place.

Attendees must bring their own drinks and the permit holder is only allowed to sell alcohol

Licsend grocery stores

- Permissible to sell alcohol Monday- Sunday 7 am to 11 pm

Civil liability can arise in three ways: Under the Liquor Licence and Control Act, 2019 (LLCA), by a court
ruling of negligence, or a failure to provide "Duty of Care", and under the Occupier's Liability Act (OLA).

House policies

A house policy is a document that states an establishment’s commitment to safe and responsible
alcohol sales and service and outlines processes and procedures for staff to follow.

SIMPLE approach

Signs, ID, monitor, prevent, let evaluate 

Alcohol takes 30 mins to affect a person