The C Suite
The C Suite
CHAIRMAN - responsible for leading the Board and focusing it on strategic matters, overseeing
the Group's business and setting high governance standards.
CHIEF EXECUTIVE OFFICER (CEO) - They usually report to the board of directors which is run
by a chairperson. The CEO and Chairperson are sometimes the same person.
PRESIDENT - the highest-ranking position at a small business (one without a CEO) or the #2
position at larger enterprises (usually reporting to the CEO). The president role may also include
responsibility for a business unit or other segment of a company
CHIEF OPERATION OFFICER (COO) - The Chief Operations Officer runs the day-to-day
operations. The COO usually spends their time running internal business operations (leaving the
CEO or President to be the external face of the company). A COO is usually the second-
highest-ranking executive in a company, reporting to the CEO.
CHIEF FINANCIAL OFFICER (CFO) - responsible for managing the books and records for a
company as well as financial reporting and statutory compliance. A CFO ensures business
decisions and organizational strategy are made based on reliable financial criteria.
CHIEF LEGAL OFFICER (CLO)/ GENERAL COUNCIL - Their primary focus is on corporate
governance, regulations, protecting intellectual property and handling litigation. A General
Counsel often uses outside law firms to support their priorities.
CIO (Chief Information Officer) - is responsible for Information Technology (IT) strategy to
support an organization’s goals and objectives. A chief information officer usually manages a
team of IT specialists responsible for maintaining the day-to-day IT operations.
CHIEF HUMAN RESOURCE OFFICER (CHRO) - is responsible for designing overseeing all
human resources functions. A CHRO leads talent acquisition, employer branding, talent
management and, sometimes diversity and culture initiatives.
CHIEF DIVERSITY OFFICER (CDO) - a leader in an organization who develops, manages, and
supports diversity and inclusion strategies. A chief diversity officer typically leads any diversity
and inclusion initiatives. They may also be responsible for overseeing employees’ complaints
about harassment or discrimination and developing culture change.
CHIEF MARKETING OFFICER (CMO) - is responsible for setting marketing goals and
objectives for an organization. The primary role of a chief marketing officer is to manage
branding, advertising and public relations.
SALES - is tasked to convert prospects into clients or customers. They may conduct market
research, make sales pitches, and negotiate deals in order to grow the customer base of the
organization. This department ensure that the company’s products or services meet the needs
of customers and to develop effective sales strategies.
MARKETING - The marketing department is responsible for generating leads for the sales
team to convert into clients or customers. This may involve creating marketing campaigns,
conducting market research, and promoting the company’s products or services in various
platforms.
CASHIER SECTION - responsible for recording and monitoring advance deposits, charges incurred
after the guest has checked in, and any charges that may be received after the guest has checked out.
It also records recipients in the form of cash, checks and credit cards.
BILLING SECTION - this department of the company is responsible for preparing and
updating customer’s accounts.
Terminologies:
CHECK VOUCHER - a document recording and filing system used in accounting to record,
monitor and organize check issuances of the business.
PURCHASE ORDER - a document generated by the buyer and serves the purpose of ordering
goods from the supplier.
DELIVERY RECEIPT - a document showing that the goods have been received.
SALES INVOICE – a document that businesses issue to customers and clients to record sales
transactions and request payment. It outlines the goods and services provided, with
transaction dates, confirmation of money owned, taxes payables and others.
ACCOUNTS RECEIVABLE/PAYABLE
Manage and maintain all aspects of payroll from scheduling to verification.
Analyze transaction information to identify refunds, delinquent accounts and insufficient
payments.
Prepare and disburse invoices to customers.
Resolve issues with delinquent accounts through contacting and working with the
customer.
Reconcile transactions with statements.
Maintain accurate financial record of all receivable transactions, verifications, etc.
Secure financial data via data backups and security monitoring.
Offer creative budget, cash flow and other financial solutions as needed.
Collaborate with the CFO, fellow clerks and other finance department members to
maintain company financial health.
PAYROLL – responsible for processing payroll, remitting payroll taxes and government
reporting as well as preparing monthly, quarterly and year-end payroll statements.
INVENTORY – responsible in identifying which and how much stock to order at what time. It
tracks inventory from purchase to the sale of goods.