4.

Troubleshooting

4. Troubleshooting
4-1. Troubleshooting
„„ Previous Check
1. Check the various cable connections first.
-- Check to see if there is a burnt or damaged cable.
-- Check to see if there is a disconnected or loose cable connection.
-- Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the ASSY PCB MAIN.

ASSY PCB MAIN DC VSS-LED PD BD

Power Cable
BLU Cable

LVDS Cable

NETWORK ASSY T CON P

ASSY SPEAKER P (R/L)

ASSY BOARD P FUNCTION

3. Check the power in & output between DC VSS-LED PD BD (SMPS) & ASSY PCB MAIN, ASSY PCB MAIN & Panel, IP
& Panel.

4-1
4. Troubleshooting

4-2. How to Check Fault Symptom

4-2-1. Power
„„ SMPS Power
SMPS_Front

3 CNM803
1 CNM801S

2 CNL802

1. AC INPUT CONNECTORS
AC INPUT Connector (CN801S)
CONNECTOR - HEADER, 2P, INSULATOR : NYLONN66 (UL94V-0) G10%
VENDOR : Dong - il [DAC - 18D4QE1]
PIN # Signal
1 AC_N
2 AC_L

N L

4-2
 4. Troubleshooting

2. OUTPUT CONNECTORS
LED Connector [CNL802A, CNL802B]
[SMAW250 - 09, YEONHO Angle / Top Locking Type]
Description 1+ 1- 2+ 2- NC 3+ 3- 4+ 4-
Pin no. 9 8 7 6 5 4 3 2 1

3. Main DC OUTPUT CONNECTORS

Image Connector [CNM803]
[CONNECTOR - HEADER, 10P, 2R, 2.0 mm, BOX TYPE INSULATOR : NYLONN66 (UL94V-0) G10%
CONTACT : BRASS (TIN - PLATED)
VENDOR : YEONHO ELECTRONICS, [SMAW250 - H10S5 Angle Type] Side Locking Type
Description Pin no. Description
GND 9 10 GND
A13V 7 8 GND
A13V 5 6 PWR_On / Off
A13V 3 4 BLU_PWN
A13V
1 2 OD_UD
AC Detect
1 Pin : 13V / AC Detect PCB apply, option design
UD (Under Driver)
UD Level I. LED
High 2D(X 1.0)
Low UD(X 0.7)

4-3
4. Troubleshooting

„„ Location of Parts

Main Board_Front

4-4
 4. Troubleshooting

4-2-2.No Picture

Power cord on.

Yes

Check ‘Stand-By A13V’ Cause : There did not supply the

(Ecept:32Inch A19V) power from Adaptor.
No
A13V appear at BD207_SMPS Measure : C
 hange SMPS
A19V (CN201_DR Pin 1) (Ecept 32Inch Adaptor)

Yes

Set On.

Yes

Cause : M
 ain IC(NT14M) did not
Check ‘SW_POWER_TO_SMPS’ control the SW_Power.
No
more than 3.3V appear at R229
Diagnostics Measure : Change the Main Assy.

Yes

Cause : There is problem at

Check ‘Power of main IC(B1.15V)’ DCDC(IC201)
No
appear at BD1116
Measure : C
 hange the Main Assy.

Yes

Cause : There is proble at FET(Q202)

Check ‘Power of LVDS (13V)’ or Main IC(NT14M) did not
appear at TP-PANEL_VCC? No control the SW_PVCC.
0V to 13V (TP-PANEL_VCC)
Measure : C
 hange the Main Assy.

Yes

Change the LVDS cable No Change the Panel.

4-5
4. Troubleshooting

4-2-3.Test LED Driver Block & BLU of Panel

Power cord on.

Yes

Check ‘Stand-By A13V’ Cause : There did not supply the

13V appear at BD207_SMPS? No power from Adaptor.
0V to A19V (CN201_DR Pin 1) Measure : C
 hange Adaptor.

Yes
Diagnostics

Cause : LED driver or BLU is broken.

Short (TP_PWM to TP_PWM_TEST)
No Measure : C
 hange Main Board or
& (TP_A19V to TP_B19VD).
Panel.

Yes

You can see back light.

LED Driver module & BLU are OK

4-6
 4. Troubleshooting

4-3. Factory Mode Adjustments

4-3-1. Detail Factory Option

NOTE

If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".

„„ UA40J5200DKPXD
• PANEL / SMPS / MAIN Information
Multi
Bom
PANEL SMPS MAIN

Vendor INX Vendor HANSOE ASSY ASSY

DA01 Code Spec Type Code Spec CHASSIS PCB MAIN

BN95-04268D CY-JM040BGNV4V/H 40D6AF2JJ BN44-00851C L40MSFR_MHS BN91-19504G BN94-12591C

• Factory Option

Local Set BOM Model Front Color S/W Model

ED_INA 5200 U-JEDI-50 UJ5200

4-7
4. Troubleshooting

4-3-2. Entering Factory Mode

To enter ‘Service Mode’ Press the remote -control keys in this sequence :
• If you do not have Factory remote control

Power OFF Info Menu Mute Power ON

• If you have Factory remote control

INFO Factory
• If you don’t have Factory remote control, can’t control some menus.
Option T-N14MJUABC-xxxx.x
T-N14MDDEUS-xxxx
Control Version:xxxx
Debug E-Manual : NMISDBJ-xxxx
EDID SUCCESS
SVC HDCP SUCCESS
ADC/WB CALIB : AV/COMP/PC/HDMI/
Option : 40D6AF2JJ,ED_INA,5200,NONE
Advanced
Factory Reset In Production:0
RFS:"NT14M xxxx" K/0 20xx-xx-xx
KERNEL:xxxx.xxxx,/Onboot: xxxx
TCON Version:----

Model: UA40J5200
Wried MAC SUCCESS
Wireless MAC SUCCESS
WIFI:ATH6KL(5.0.1.45_0401)
CO Nf/W/M/D/H2 PO AO /S/N/SC/
Factory Data:421/EERC Ver:xxx
FID:68/WB ID:13

SmartControl:xxxx
DTP-BP-HAL-5406-NT14M_UABC-40
DTP-BP-MW-5406-NT14M_UABC-22
DTP-BP-APP-5404-05-57
POP-PNG-13-0004
Date of purchase:-/-/----

4-8
 4. Troubleshooting

4-3-3. Factory Data

„„ Option
Factory Menu Name Data Range
Factory Reset
Type 40D6AF2JJ 40D6AF2JJ/...

Local Set ED_INA Select Local

SW Model UJ5200
BOM Model 5200

TUNER AUTO
Ch Table NONE
MRT Option
Front Color U-JEDI-50

Lvds Format JEIDA

Language_Arabic

Region

PnP Language VIE

WIFI REGION D A~Z/AA/AB

OTN Support ON ON/OFF

OTA Support OFF

MediaPlay DLNA

TTX ON ON/OFF

China HD OFF ON/OFF

NT Conversion OFF ON/OFF

Num of DTV DECODER 1

Num of AV 1 0~3

Num of COMP 1 0~3

Num of HDMI 2 0~4

Num of SCART 0 0~2

Num of USB Port 1 0~2

Num of USB3.0 0 0~1

Num of RVU 0 1~2

Num of Display 2 0~1

Num of IPTV 0

Num of RUI 0

Num of PVR RECORD 0

TOOLS Support 1849

LNA Support OFF 0~1

24P*4 Support OFF ON/OFF

4-9
4. Troubleshooting

Factory Menu Name Data Range

BD Wise Support OFF ON/OFF

Data Service Support OFF ON/OFF

JAVA Data Service Support OFF ON/OFF

PVR Support OFF ON/OFF

CI Support OFF General/OFF

LEDMotionPlus Support ON ON/OFF

Natural Mode Support ON ON/OFF

Relax Mode Support OFF ON/OFF

HDMI/DVI SEL 2 1~4

Select LCD/PDP LCD LCD/PDP

Wall Mount OFF 0~1

HV Flip HV Flip OFF/HV Flip/V Flip/H Flip

FRC HV Flip 0 0~2

Light Effect OFF ON/OFF

e-Pop Default ON ON/OFF

CAMERA Support OFF ON/OFF

NETWORK Support Int-Wifi Not Support/Cable/Ext-Wifi/Int-Wifi/ExtOnly-

Wifi/Error

EcoSensor Support OFF ON/OFF

3D Support OFF ON/OFF

BT Support OFF ON/OFF

BT ADDRESS Not Support Not Support

HP LINE LineOut Headphone/LineOut/NONE

Smart Control Support OFF ON/OFF

Motion Recog OFF ON/OFF

Vice Recog OFF

Virtual Remocon Color 1

Local Dimming Panel OFF

Wifi Vendor QCA

Capture Recording Support OFF

African Cinema Mode Support OFF

Indian Cinema Mode Support OFF

Cricket Predict OFF

Engineer Option
Type Of PANEL KEY ONE KEY ONE KEY/Horizontal/Vertical/PDPVertical/
PDPHorizon/None

5 Way Function Key R_BACK L_BOTTOM/R_BOTTOM/L_BACK/R_BACK/4

Contents Bar OFF 0~1

Cable Modulation

4-10
 4. Troubleshooting

Factory Menu Name Data Range

Standby led on/off OFF ON/OFF

Recognition Support OFF ON/OFF

IF AGC 0 0~10

D AGC 0 0~10

PH BW 0 0~10

FQ BW 0 0~10

PH RATE 0 0~10

PD EN 0 0~10

PEQ Inx 304

WF Scale

WF Type 0

Num of Network Stream 1 0~1

DP V Size 0 0~1

Backend Device NONE/ECHO_FP/ECHO_FS/PARMA

BT_AUDIO_ON_OFF OFF

Config_AV_PATH

V_HDMI IDENT TYPE 1234

V_HDMI PATH TYPE CABD

V_EDID TYPE LCD_FHD LCD_FHD/LCD_HD

V_ATV CVBS_PORT_2

V_AV1 AV_COMP_G1

V_AV2 AV_COMP_G2

V_COMP1 ADC_PORT_1

V_COMP2 None

V_PC ADC_PORT_0

V_SCART1_CVBS CVBS_PORT_3

V_SCART1_RGB ADC_PORT_2

V_SCART2_CVBS None

V_SCART2_RGB None

A_ATV SIF

A_DTV DECODER

A_AV1 AUIN0

A_AV2 AUIN1

A_COMP1 AUIN0

A_COMP2 None

A_PC AUIN0

A_SCART1 AUIN1

A_SCART2 None

4-11
4. Troubleshooting

Factory Menu Name Data Range

A_DVI AUIN0

A_HDMI SPDIF

A_Media DECODER

USING_PSI_UPDATE

ECO Standby OFF

Fast Logo Delay 0 0~20

Num of PANEL KEY 6 0~20

Panel Detail 0

Panel Init Time 250

Tcon Init Time 460

WRITE MAC Address

„„ Control
Factory Menu Name Data Range
EDID
EDID ON/OFF OFF ON/OFF

EDID WRITE ALL …

EDID WRITE PC …

EDID WRITE HDMI …

EDID WRITE HDMI1 …

EDID WRITE HDMI2 …

EDID WRITE HDMI3 …

EDID WRITE HDMI4 …

EDID Ver …

EDID Port …

EDID WRITE DVI …

Sub Option
RS-232 Jack UART Debug/UART

Serial Log On/Off OFF ON/OFF

Watchdog ON ON/OFF

FRC Monitoring OFF

Checksum 0x0000

Fast Boot in Production OFF ON/OFF

USB Serial OFF ON/OFF

Eeprom Reset

EER Reset 0

NVR All Clear OFF ON/OFF

4-12
 4. Troubleshooting

Factory Menu Name Data Range

ECO IC TYPE NONE NONE/CT802FN/NLS1106/MC8121/MC8121_
REV

Info Link Server Type operating operating/development/developing

Info Link Country None

TTX Group UserOSD WestEurope/EastEurope/Russian/Greek/

Turkey/Arabic/Farsian/Arab/Hbrw/UserOSD

Visual Test …

MediaPlay DB …

OPTION_SWU

OTN Server Type operating operating/development

OTN Test Server OFF ON/OFF

SWU Reset

SWU Duration OFF ON/OFF

SWU Fail Test OFF ON/OFF

SWU_Diag_Code

OPTION_NUM

Num of ATV 1 0~2

Num of SVIDEO 0 0~3

Num of PC 0 0~1

Num of DVI 0 0~1

Num of OPTICAL Link 0 0~1

Num of MEDIA 1 0~1

Num of Tuner 1 0~1

Num of PVR RECORD 0 0~1

RF Remocon Support OFF ON/OFF

CDD mode …

DPMS Support OFF ON/OFF

Num of IPTV CIP 0 0~1

Num of CI 0 0~1

Num of DECODER 0 0~1

T-CON Device

BOARD CONTROL OFF ON/OFF

RM

Server Type Operating operating/development

RTS Mode 0 0~1

PSA

FKP Download1

FKP Download2

LMK threshold 4

4-13
4. Troubleshooting

Factory Menu Name Data Range

Low threshold 10

High threshold 15

CSB ON ON/OFF

CLB ON ON/OFF

EEPG Enable 0

Last Screen OFF

App Resume OFF

BP PMS Reset 1

FAnet Thread 5

ACM_MC OFF

Support MiniBrowser ON

HotkeyList Basic_Smart

UNIQUE TRIPLET ON

MBR Flag 1

Support NonSmart OFF

PCR VALUE CONTROL OFF

PDP Option
HOTEL Option
Hospitality Mode OFF ON/OFF

Power On

Menu OSD

Music Mode

External Source

Eco Solution

Cloning

Shop Option
Exhibition Mode OFF ON/OFF

3D Cube OFF ON/OFF

Asia Option
Unbalance OFF ON/OFF

AF Level adjust 3 0~7

TX Power Level 0 0~3

Mono Last Memory OFF ON/OFF

H Shaking OFF ON/OFF

SOUND
Carrier_Mute OFF ON/OFF

High Devi OFF

Speaker Delay Normal 10

4-14
 4. Troubleshooting

Factory Menu Name Data Range

SPDIF PCM Gain —9 Db

FM M Prescale 48

FM Prescale 0x19h

AM Prescale 0x1Ch

NICAM Prescale 0x1Dh

BTSC Mono Prescale 15

BTSC stereo Prescale 29

BTSC SAP Prescale 43

A2 Ident High Thld 15

A2 Ident Low Thld 4

Pilot Level High Thld 0x13h

Pilot Level Low Thld 0x09h

carrier2 Amp High Thld 16

carrier2 Amp Low Thld 14

carrier2 SNR High THR 32

carrier2 SNR Low THR 15

Sig Error On 35

Sig Erro Off 41

Amp Model TAS5747

Amp Volume 0xc9h

Amp Scale 0x35h

Amp Check Sum 0x006D43A1

Woofer Type 0 0~7

Woofer Volume 0xcbh

Woofer Scale 0x8ah

Woofer Check Sum NONE

Woofer Local Check Sum 0

Speaker EQ ON ON/OFF

PEQ Test Ready Ready/Set1~Set5

Local Speaker EQ 0

Local EQ Checksum 0

SRS Tuning Parm 5

Subwoofer Support 0

India Sound OFF ON/OFF

AudioDock BT delay 50

Wall Filter Type 0

Bottom Checksum 0

Bottom Local CHeckSum 0

4-15
4. Troubleshooting

Factory Menu Name Data Range

Liosync Inx 5

Liosync CheckSum OK:0x5560

Liosync USB Test Ready

Liosync BT CheckSum OK:0x6341

„„ DEBUG
Factory Menu Name Data Range
Spread spectrum
LVDS Spread ON ON/OFF

LVDS Period 200K 20K/30K/40K

LVDS Amplitude 1.5 0.0/0.5/1.0/1.5/2.0/2.5/3.0

LVDS Strength 4

DDR Spread ON ON/OFF

DDR Period 20K 20K/30K/40K

DDR Amplitude 0.3 0.0/0.5/1.0/1.5/2.0

HD SSC ON/OFF OFF

HD SSC Value 1

LVDS SSC ON/OFF OFF

LVDS SSC Value 0

DDR SSC ON/OFF OFF

DDR SSC Value 1

FRC Vx1 SSC ON/OFF OFF

FRC LVDS SSC ON/OFF OFF ON/OFF

FRC LVDS SSC MRR 10

FRC LVDS SSC MFR 1

FRC LVDS SSC Period 0

FRC LVDS SSC Modulation 1

FRC DDR SSC ON/OFF ON ON/OFF

FRC DDR SSC MRR 15

FRC DDR SSC MFR 1

FRC DDR SSC Period 0

FRC DDR SSC Modulation 0

DDR Margin
A CTRL_OFFSET_0_3 0x0

A CTRL_OFFSET_D 0x0

B CTRL_OFFSET_0_3 0x0

B CTRL_OFFSET_D 0x0

4-16
 4. Troubleshooting

Factory Menu Name Data Range

MICOM POWER OFF OFF

RF Mute Time 6ms 0ms~10ms

CI+1.3 OFF

FRC
FRC FDISPLAY ON/OFF OFF ON/OFF

3D FDISPLAY ON/OFF OFF

PC Mode ON/OFF OFF ON/OFF

Home Panel FRC OFF ON/OFF

DDR Test OFF

Sharp EMC 255

Tuner Margin 0 0~1

MPEG Margin 100

H.264 Margin 100

CAM Wait Time 0

TS Clock delay 0

TCON_TEMP READ 0.00

TEMP LAST 60.00

DCC VERSION 0x0000

DCC CHK SEL 0

DCC CHECK LOCAL 0x0

DCC CHECK TOTAL 0x0

MultiACC Checksum 0

IIC Bus Stop OFF ON/OFF

Tuner Status
DVB

SNR 0 0

BER 0 0

Signal Strength 0 0

Bandwidth 0 0

Frequency 0 0

LNA Status 0 0

FFT 0 0

Modulation 0 0

Code Rate 0 0

GI 0 0

Hier Modulation 0 0

Frequency Offset 0 0

4-17
4. Troubleshooting

Factory Menu Name Data Range

Timing Offset 0 0

AGC 0 0

UCB 0 0

PLL Type 0 0

DEMOD Type 0 0

TPS Lock 0 0

RS Lock 0 0

SSI 0 0

SQI 0 0

Firmware Version 0 0

ISDB-T

FFT Size_1 0 0

Guard Interval_1 0 0

Freq.Offset_1 0 0

SNR_1 0 0

IF AGC_1 0 0

TMCC Lock_1 0 0

TS Packet_1 0 0

Master Lock_1 0 0

A_Modulation_1 0 0

A_Code Rate_1 0 0

A_Timer InterLeave_1 0 0

A_Segments Num_1 0 0

A_BER_1 0 0

B_Modulation_1 0 0

B_Code Rate_1 0 0

B_Timer InterLeave_1 0 0

B_Segments Num_1 0 0

B_BER_1 0 0

C_Modulation_1 0 0

C_Code Rate_1 0 0

C_Timer InterLeave_1 0 0

C_Segments Num_1 0 0

C_BER_1 0 0

Cert Option SHOW

RM_BIST_DTV 0

RM_BIST_ATV 0

Voice Debug OFF

4-18
 4. Troubleshooting

„„ SVC
Factory Menu Name Data Range
Test Pattern
Loop Back

LAN Test

AV Audio Test Failure Failure/Success

AV2 Audio Test Failure

DVIN Audio Test Failure Failure/Success

CVBS Test Failure Failure/Success

CVBS2 Test Failure

COMP Test Failure Failure/Success

USB HUB Test

HDMI Test NG/NG/NG/NG

SCART Audio Test Failure Failure/Success

SCART CVBS Test Failure Failure/Success

SCART RGB Test Failure Failure/Success

PC Audio Test Failure

PC Self Test Failure

CPU

DDR

FLASH

EEPROM

HDMI Switch IC

USB HUB IC Failure Failure/Success

WIFI

LVDS

T-CON/FRC

PCB Test Failure/Success

MOIP

App Self Test

Device Self Test

Voltage

EcoSensor

BT

EXT Sound Inspection

Woofer Sound Inspection NONE

ATV CH Inspection Failure Failure/Success

DTV CH Inspection

4-19
4. Troubleshooting

Factory Menu Name Data Range

Satellite CH Inspection

UHD OSD TEST

Aging Line Test

Tweeter Sound Insperction NONE

Info
SVC Info 0

LOG(View Log)

Select Log Type NVRAM

Log View 0

Delete Log

Debug Log Down

RM Iog transmission OFF

ER Count
WD Count 0

Power Fail Count 0

AR Count 0

WIFI ER Count 0

WIFI NO DETECTION COUNT 0

WIFI DETACCHMENT COUNT 0

BT ER Count 0

BT NO DETECTION COUNT 0

BT DETACCHMENT COUNT 0

BT MGT OPEN FAIL COUNT 0

BT MGT DIDCONNECT COUNT 0

Camera ER Count 0

FRC3D Reboot On/Off ON

FRC3D ER Count 0

Panel Display Time 3Hr

Factory Entry Number 2

Factory Execution History

Factory Rest History
Upgrade
T-CON Usb Download Failure Failure/Success

T-CON CheckSum N/A

Logic Usb D/L …

SUBMICOM UPGRADE Ready

BT UPGRADE

BT FREEPAIRING ON ON/OFF

4-20
 4. Troubleshooting

Factory Menu Name Data Range

Function Upgrade Failure Failure/Success

FRC3D FW Upgrade

FRC3D LD UPGRADE Failure

Camera Upgrade

Mic Upgrade

CPLD USB Download

JP MICOM UPGRADE Failure Failure/Success

DP MICOM UPGRADE Failure Failure/Success

Jump Upgrade Failure Failure/Success

IR Blaster Upgrade Failure

IR Blaster delay time 50

CPLD Download

LDC PROFILE UPGRADE Failure

Pic Data USB Update 0

Audio Data USB Update 0

Eco Data USB Update ERROR

SC ADK Upgrade Failure

SC MBR Upgrade Failure

Reset
Apps Reset 0

EEPROM_Reset 0

SPI Flash Rest Failure

OPTION_HDMI
DVI/HDMI SOUND Auto Auto/DVI

HDMI HOT PLUG Disable Disable/Enable

HOT PLUG SWITCHING Boot Boot/Source

HOT PLUG DURATION 1200ms

CLK TERM DURATION 1200ms

HDMI FLT CNT SIG 100ms

HDMI FLT CNT LOS 100ms

UNSTABLE BAN CNT 5000ms

HDMI ROBIN ON 0~1

HDMI Callback OFF 0~1

HDMI CTS Thld 8 0~15

HDMI CTS Cnt1 1 0~15

HDMI EQ AUTO AUTO/Low/Middle/High/Strong

HDMi Write Type Combine Combine/Separate

HDMI Switch NONE NONE/SIL9287/TMDS461

4-21
4. Troubleshooting

Factory Menu Name Data Range

DVI SET TIME 300ms

HDMI Sync DE DE/HV

HDMI 3D DET 0 0~1

HOT PLUG OFF HOLD TIME 0 0~1

HDMI Stable Count

HDCP UPDATE SPI Failure

SPI VERSION 0

DVB CI
TS Clock delay TC 0

TS Clock delay S 0

CI Control Buf ON ON

TS Clock delay CPU -1

Test Pattern
Pattern Sel OFF

Logic Pattern Sel …

Logic Level Sel …

FRC Pre Test Pattern 0

FRC Post Test Pattern 0

SOC TCON Test Pattern 0 0~1

SOC TCON Pattern Level 255 0~1

SOC TCON FRC Pattern 0 0~1

HDMI WB Pattern OFF 0~1

HDMI Pattern Sel 0 0~1

Parma Pre Test Pattern 0

Parma Post Test Pattern 0

FRC OSD PRE PATTERN 0

FRC OSD POST PATTERN 0

Other Setting
Delete S/N 0

IPERF Stopped

Expert

CAL Data Backup

CAL Data Restore

ATV IF AGC SPEED 0

Auto Power LAST POWER

SVC Panel ORIGUNAL

S/N
Serial number 0

4-22
 4. Troubleshooting

Factory Menu Name Data Range

Writing S/N 0

„„ ADC/WB
Factory Menu Name Data Range
ADC
AV Calibration /

Comp Calibraion /

PC Calibration /

HDMI Calibration /

ADC Result
1st_Y_GH 0

1st_Y_GL 0

1st_Cb_BH 0

1st_Cb_BL 0

1st_Cr_RH 0

1st_Cr_RL 0

2nd_R_L 134

2nd_G_L 134

2nd_B_L 134

2nd_R_H 49

2nd_G_H 49

2nd_B_H 49

White Balance
R-Offset 128

G-Offset 128

B-Offset 128

R-Gain 128

G-Gain 128

B-Gain 158

WB_W2_R_Offset 128

WB_W2_B_Offset 128

WB_W2_R_Gain 171

WB_W2_B_Gain 72

WB_N_R_Offset 128

WB_N_B_Offset 128

WB_N_R_Gain 155

WB_N_B_Gain 110

4-23
4. Troubleshooting

Factory Menu Name Data Range

MGA
MAG On/Off OFF

R1_Gain 512

G1_Gain 512

B1_Gain 512

R2_Gain 512

G2_Gain 512

B2_Gain 512

R3_Gain 512

G3_Gain 512

B3_Gain 512

R4_Gain 512

G4_Gain 512

B4_Gain 512

R5_Gain 512

G5_Gain 512

B5_Gain 512

R6_Gain 512

G6_Gain 512

B6_Gain 512

R7_Gain 512

G7_Gain 512

B7_Gain 512

R8_Gain 512

G8_Gain 512

B8_Gain 512

R9_Gain 512

G9_Gain 512

B9_Gain 512

R10_Gain 512

G10_Gain 512

B10_Gain 512

„„ Advanced

4-24
 4. Troubleshooting

4-4. White Balance

4-4-1. Calibration
1. Into the Factory Mode.
2. Select SVC Menu.
3. Select ADC/WB menu.
4. Select ADC menu.

Option

Control

Debug

SVC

ADC/WB ADC AV Calibration

Comp Calibration
Advanced
PC Calibration
HDMI Calibration

4-4-2. Service Adjustment

You must perform Calibration in the Lattice Pattern before adjusting the White Balance.

„„ Color Calibration
• Adjust Specification
Source Setting Mode Pattern Use Equipment
HDMI 1280 x 720@60 Hz Pattern #24 (Chess Pattern) CA210 & Master MSPG925 Generator

(Chess Pattern)

-- Use other equipment only after comparing the result with that of the Master equipment.

Input mode Calibration Pattern

CVBS IN (Model_#1) Perform in NTSC B&W Pattern #24 Lattice
Component IN (Model_#6) Perform in 720p B&W Pattern #24 Lattice
PC Analog IN (Model_#21) Perform in VESA XGA (1024x768) B&W Pattern #24 Lattice
HDMI IN Perform in 720p B&W Pattern #24 Lattice

4-25
4. Troubleshooting

„„ Method of Color Calibration (AV)

1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.
2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “► ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.

„„ Method of Color Calibration (Component)

1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.

„„ Method of Color Calibration (PC)

1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.

„„ Method of Color Calibration (HDMI)

1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success.

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 4. Troubleshooting

4-4-3. Adjustment
1. Into the Factory Mode.
2. Select SVC Menu.
3. Select ADC/WB menu.
4. Select WB menu.

Option

Control

Debug

SVC

ADC/WB White Balance R - Offset 128

Advanced G - Offset 128

B - Offset 128

R - Gain 126

G - Gain 128

B - Gain 158

WB_W2_ R_Offset 128

WB_W2_ B_Offset 128

WB_W2_ R_Gain 151

WB_W2_ B_Gain 97

WB_N_ R_Offset 128

WB_N_ B_Offset 128

WB_N_ R_Gain 144

WB_N_ B_Gain 139

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4. Troubleshooting

4-5. Software Upgrade

Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device.
• Current Version - The software already installed in the TV.
Software is represented as ‘Year/Month/Day_Version’.

4-5-1. How to Upgade Software and Micom

Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful not
to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on
automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete
(the new version will have a higher number than the older version). When software is upgraded, video and audio
settings you have made will return to their default (factory) settings. We recommend you write down your settings before
beginning firmware update. After update is completed, restore your previous settings.

„„ Main Software Upgrade

1. Store the sw program named "T-N14MJUABC" in USB memory stick.
-- Connect the USB.

2. Click the "MENU" key in Remote Controler.

3. Select "Support" menu.

Locate the menu cursor "Software Update" menu.

4. Locate the menu cursor "Update now" menu.

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 4. Troubleshooting

5. Click the "ENTER" key.

6. Click the "ENTER" key.

-- Wait for upgrade complete.
-- Check the Software Version.

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