EOL Imanage DeskSite and FileSite
EOL Imanage DeskSite and FileSite
be required
Since the late 90’s, the iManage desktop applications DeskSite and FileSite (also referred to as the “classic clients”) have been the primary iManage experience for knowledge workers. Two
decades of new features and improvements were added to these applications to make them the most full-featured, reliable, and high-performing document and email management
applications in the legal industry.
When iManage divested from HP over six years ago, we began a journey: a journey to re-imagine “Work”. We were driven by our vision to enable knowledge workers to get work done
from anywhere—using intuitive applications on any device. iManage Work 10 was developed with new user experiences intended to delight users in key tasks of their daily work, and in
turn, increase user adoption and satisfaction.
Following the introduction and successful adoption of iManage Work 10, along with our dedication to continually build on the existing success of Work 10, we are retiring all 9.x versions
of the iManage classic clients and add-ons, including:
iManage DeskSite
iManage FileSite
iManage OffSite
Email Management for Outlook and the Outlook Module
iManage Express Search
iManage Miner
iManage DealBinder Add-On
Some success factors included in our decision to retire the Classic Clients are as follows:
The majority of iManage customers have upgraded to Work 10. Work 10 has proven itself across a variety of deployment sizes, industries, and regions in the world.
A recent Forrester TEI study in corporate departments using iManage found those using Work 10 experienced an over 300% ROI thanks to attorney time savings. The study is
available for download on imanage.com: Forrester TEI Study: Building a business case for modern document management.
All iManage Technology Partners have updated their integrations to support the Work 10 interface with the Universal API, which makes the integrations more secure, resilient over
connections with high latency, and cloud-ready.
The latest iManage Work 10 desktop applications have been through rigorous security audits to ensure they comply with cloud and enterprise security standards. As we continue
to introduce feature, security, and platform improvements, we will devote our efforts exclusively to the iManage Work 10 desktop applications.
Action
If you are a customer using any 9.x versions of the following classic client applications or add-ons, we recommend that you start planning a transition to iManage Work 10 based on the
timelines published in this notice:
iManage DeskSite
iManage FileSite
iManage OffSite
Email Management for Outlook and the Outlook Module
iManage Express Search
iManage Miner
iManage DealBinder Add-On
As of this notice, 9.x versions of iManage DeskSite, FileSite, and the classic client add-ons and modules listed above are in “Maintenance Mode”, which means no new enhancements, new
platform support or features will be added to these products. Software xes or patches will only be issued for Priority 1 (P1) and security or data corruption level issues as de ned by our
support policies.
NOTE: Customers current on software maintenance or Cloud subscriptions for these applications, add-ons, and modules are entitled to an upgrade of the latest version of iManage Work
10. For any questions about your entitlements, please contact your iManage account representative.
Beginning July 1, 2023, we will only take support requests related to the iManage Work Desktop for Windows and iManage Work Desktop for Mac applications.
Head O ce:
CHICAGO
71 S. Wacker Drive Main: (312) 667-7000
Suite 400 Support: (312) 626-8822
Chicago, IL 60606 Fax: (312) 382-1753
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