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(TS) HS70A - Booting Failed On System Start

This document provides troubleshooting steps for a booting failure on a Samsung HS70A system at startup. It lists checkpoints for resolving the issue, including reinstalling software, reassembling cleaned parts like the SSD and PC module, and potentially replacing those parts. It also provides mean time to repair estimates for different resolution steps. Images and part numbers are given for replacement parts like the AC, BE, BF, and DDM boards.

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amir
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208 views6 pages

(TS) HS70A - Booting Failed On System Start

This document provides troubleshooting steps for a booting failure on a Samsung HS70A system at startup. It lists checkpoints for resolving the issue, including reinstalling software, reassembling cleaned parts like the SSD and PC module, and potentially replacing those parts. It also provides mean time to repair estimates for different resolution steps. Images and part numbers are given for replacement parts like the AC, BE, BF, and DDM boards.

Uploaded by

amir
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SAMSUNG CONFIDENTIAL

Trouble Shooting
Symptom : Booting failed on system start
Symptom, Picture, Error code, etc.

∙ Comments or detail symptoms :


Failed to boot the system when startup.

Model HS70A

Software Version N/A

Check point 1. SW reinstallation


2. Reassembling parts after cleaned
- SSD, PC module, DDM
3. SSD replacement
4. PC module replacement
5. DDM replacement
MTTR SW reinstallation (60min)
(Mean time to repair) Reassembling SSD, PC module, DDM (60min)
Revision number 01

Expected DDM Power, PC Module, SSD


replacement parts

"This material may contain industrial technology or privileged and confidential information otherwise
protected under applicable law. Any unauthorized dissemination, distribution, copying or use of the
information contained in this material is strictly prohibited."
SAMSUNG CONFIDENTIAL

System board replacement

- Front cover disassembly

Remove 3 screws and pull the front


1
cover to the front to detach.

3 Pull out the board. 2 Remove 14 screws and detach PSA.


SAMSUNG CONFIDENTIAL

DDM replacement 1

- Rear cover disassembly

1 Remove 8 screws and detach the rear cover.

3 Detach the shield cover. 2 Remove 6 screws.

Go to next page
SAMSUNG CONFIDENTIAL

DDM replacement 2

- Rear cover disassembly

4 Remove 4 screws and detach SSD.

5 Remove 4 screws and detach DDM


SAMSUNG CONFIDENTIAL

Part Image

- AC, BE, BF, DDM part image


Part name Part image

AC

BE

BF

DDM
SAMSUNG CONFIDENTIAL

Appendix 1

Service part list of each Systems

Service Part list


(Latest board revision)
System

DDM Power PC Module SSD

MI96-01300D
(v1.xx ~ )
MI96-01387H MI59-01203A
HS70A
(v1.01.05 ~ ) (v1.xx ~ )
MI96-01300E
(v2.xx ~ )

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