Public Area Cleaning
Public Area Cleaning
Public Area Cleaning
PUBLIC AREAS
The public area in hotel comprises the ‘front of the house’ such as
entrance, lobbies, lounges, the front desk, guest corridors, banquet
halls, bars, elevators, leisure area like swimming pools, spa, health club.
A neat and clean public areas give the brief description about hotel’s
cleaning standard.
All public area cleaning are should be schedule during low traffic
hours for night.
The cleaning routine for public areas can be divided into daily,
weekly, monthly and periodic tasks.
ESSENTIAL SUPPLIES FOR CLEANING PUBLIC AREA
All cleaning products required for cleaning are stocked in easily portable
caddies.
The glass doors should be cleaned twice a day and where public
traffic is high the frequency of cleaning may go up to 4 times in a day.
Vinegar and water solution may also be used for glass.
Many lobbies are carpeted while other have hard flooring and cleaning process for
the two kinds of flooring will be different.
Like entrance these are also high traffic area so the floor of lobbies should be
cleaned frequently since this are the area guest interact, relax, and check in.
Lobbies may have high ceiling, elaborate chandelier and other features which are
difficult to clean so in many hotels these kind of feature is cleaned and maintained by
contractor.
Wipe dust at the desk taking care to wipe under the telephone wires and
computer cables.
The front panel of desk, should be wiped and a neutral detergent should be
used to remove scuff marks from guests shoes.
All the railing and fixtures should be damp dusted. If made of brass, they
should be polished according to a schedule.
Suction-clean the carpet under the desk. If the floor is uncarpeted, mop the
hard floor.
Wipe dust on the computer component and fax machine using dry duster.
4. ELEVATORS
There must be clean at night time when they are least used. They should always
be taken out of service for cleaning. They must display signboard of cleaning is
carried out.
Wipe the steel doors, inside and out, using a neutral detergent solution and
then wipe clean using water and then dry using a clean cloth.
Wipe dust the inside wall panels, door panels, and control panel. A neutral
detergent may be use for the purpose and the residue removed with the duster
dampened with clean water.
Vacuum clean the floor of the elevator if carpeted else mop the hard floor of
the elevator.
Lightly clean dust at the ceiling and light fixtures. These may be thoroughly
cleaned periodically.
This is not only to prevent dirty foot steps on wet floor, but also take safety
precaution so that no accident take place due to slipping on wet surface.
The various tasks are done in different periodicities –weekly, monthly or less
often.
Hard floor staircase should be suctioned cleaned and then damp mopped.
Many hotel’s corridors are fully carpeted. These carpets should not only look
attractive but also be sturdy and durable to with stand everyday wear and tear.
Carpets should be vacuum cleaned daily and shampooed once in six months.
The wall skirting's and baseboards all along the corridor should be cleaned.
Wipe all the fixtures including mirror, pipes, faucets and dispenser.
Clean the tops and bottom of toilet seats and all exterior surface including
the pipes.
Clean the toilet bowls and the inside of urinals with toilet brush.
The walls should only need to be spot cleaned in case of stain but wall should
be washed.
Bringing presence of any unusual debris to the notice of public area supervisor.
10. SWIMMING POOL
The swimming pool cleaning activity can be conducted in-house by training and
employing housekeeping staff; as there could be separate swimming pools such as
indoor and outdoor as well as for adults and for children. The following steps are
taken to clean and maintain the swimming pool −
Check the pool water for contamination daily. Remove leaves using leaf catchers.
Check for slippery floor area and the pool bottom. Apply and maintain the anti-
slip mats near the pool. Scrub and clean the bottom of the pool.
Keep an appropriate and noticeable signage showing the depth of the swimming
pool.
The gardener or the team of gardeners work to keep the garden looking beautiful.
They must:
• Water the plants regularly according to the season and requirement of the plants;
generally early morning.
• Report any damage or requirement of tools or plants to the public area supervisor.
• Keep the lawn grass in healthy condition by periodic cutting with the help of
scarifying machine.