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External Application Form

Chaitali Jawale has applied for a page position at Woodside Square Mall. She has a bachelor's degree in computer science and is currently pursuing a post-graduate certificate in AI and data science. Her previous work experience includes roles as a customer service representative at Shoppers Drug Mart and as a technical advisor at Teleperformance, where she provided technical support to customers and mentored new advisors. She is eligible to work in Canada until December 2023.

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chaitali jawale
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117 views3 pages

External Application Form

Chaitali Jawale has applied for a page position at Woodside Square Mall. She has a bachelor's degree in computer science and is currently pursuing a post-graduate certificate in AI and data science. Her previous work experience includes roles as a customer service representative at Shoppers Drug Mart and as a technical advisor at Teleperformance, where she provided technical support to customers and mentored new advisors. She is eligible to work in Canada until December 2023.

Uploaded by

chaitali jawale
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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External Application Form

JOB TITLE : POSTING #: LOCATION:


WOODSIDE SQUARE MALL
PAGE

Contact Information
FIRST NAME: LAST NAME:
Jawale
CHAITALI
STREET CITY PROVINCE : ON POSTAL CODE:
SCARBOROUGH M1S 3N1

75 HARTLEYWOOD DR .

DAYTIME PHONE NUMBER: ( ) M OBILE NUMBER: (613 970 1563 )

EMAIL ADDRESS :
CHAITALIJAWALE 08@GMAIL .COM

Available Start Date (mm/dd/yy):


Are you interested in a Page position? Yes
No 15th May 2023
*If yes. Submit your application to the branch you are interested
in working at.

Completed applications should be kept at the location of interest. Indicate location(s) of interest below:
Woodside Square Mall

COMPLETED
LEVEL OF EDUCATION DEGREE /DIPLOMA AREA OF SPECIALIZATION OR IN
PROGRESS

SECONDARY

COLLEGE/UNIVERSITY
Bachelor’s Computer Science Completed
GRADUATE / PROFESSIONAL DEGREE
Post Graduate Certificate AI & Data Science In Progress
OTHER
(C ONTINUING EDUCATION)

Updated November 2020 Page 1 of 3


Employment Information - LIST MOST RECENT POSITIONS HELD
POSITION TITLE ORGANIZATION DATES
FROM TO
CUSTOMER SERVICE REP. | CASHIER Shoppers Drug Mart 05 /- /22 07 / -
MM DD YY /22
MM DD YY
Describe main duties and responsibilities:
With minimum management help, provide customer support for products, services, and policies and handle complaints.
• Maintains a neat & organized checkout area & greets all customers and displays warm demeanor.
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Clearly describe any promotional activities and business benefits (PC Optimum).
• To answer customer calls & provide information on products' availability, prices, return and exchange policies, membership cards
details, promotions, & passport photos related queries.

POSITION TITLE ORGANIZATION DATES


F ROM TO
Technical advisor Teleperformance 09 / 06 /22 01 / 10
MM DD YY /23
MM DD YY
Describe main duties and responsibilities:
Providing one on one mentoring to new advisors and assisting them with technical troubleshooting for distinct issues with supported
products
• Providing technical support for IOS products (i.e., iPhone, iPad, apple watch, and Air Pods)
• Ensuring superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
• Assisting customers to back up their data with iCloud and transfer data from one device to another.
• Troubleshooting issues related to Activation lock, Screen time, devices connectivity and password reset for iCloud/apple id accounts.
• Creating and Managing services and repairs for broken and damaged devices
• Managed a wide variety of technical and administrative tasks to resolve customer issues quickly and efficiently.

Employment Information - LIST MOST RECENT POSITIONS HELD

POSITION TITLE ORGANIZATION DATES


FROM TO
CUSTOMER SERVICE REP. | CASHIER 12 / 31 /2021 04 / -
Shoppers Drug Mart MM DD YY /22
MM DD YY
Describe main duties and responsibilities:
With minimum management help, provide customer support for products, services, and policies and handle complaints.
• Maintains a neat & organized checkout area & greets all customers and displays warm demeanor.
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Clearly describe any promotional activities and business benefits (PC Optimum).
• To answer customer calls & provide information on products' availability, prices, return and exchange policies, membership cards
details, promotions, & passport photos related queries.

Other Relevant Practical Skills - EXAMPLE: WORD PROCESSING; EQUIPMENT HANDLING; TRAINING

WORD PROCESSING

ANY COMPUTER TASK – CAN LEARN ANYTHING RELATED TO COMPUTER FASTER

EQUIPMENT HANDLING

Updated November 2020 Page 2 of 3


Are you eligible to work in Canada? Yes No If you have a permit to work, indicate expiry
date: _______31 Dec 2023_______

Have you ever been employed by the City of Toronto or the Toronto Public Library? Yes
No

If yes,
Dates: From: ____________________ To: _______________________

T HE FOREGOING STATEMENTS ARE CORRECT TO THE BEST OF MY KNOWLEDGE AND I UNDERSTAND THAT A MISREPRESENTATION
MAY DISQUALIFY ME FROM FURTHER CONSIDERATION IN THE JOB POSTING PROCESS FOR THIS POSITION . I UNDERSTAND THAT
CURRENT AND PAST PERFORMANCE INFORMATION WILL BE COLLECTED AND INCLUDED IN THE SELECTION PROCESS TO ASSESS MY
SUITABILITY FOR THE POSTED POSITION .

THE TORONTO PUBLIC LIBRARY INVITES APPLICATIONS FROM ALL QUALIFIED INDIVIDUALS.  THE LIBRARY IS COMMITTED TO
EMPLOYMENT EQUITY AND DIVERSITY IN THE WORKPLACE AND WELCOMES APPLICATIONS FROM VISIBLE MINORITIES, INDIGENOUS
PEOPLE, PERSONS WITH DISABILITIES , AND PERSONS OF ANY SEXUAL ORIENTATION OR GENDER IDENTITY. UPON REQUEST,
ACCOMMODATION WILL BE PROVIDED FOR PERSONS WITH DISABILITIES THROUGH ALL STAGES OF THE RECRUITMENT AND SELECTION
PROCESS.

PERSONAL INFORMATION ON THIS FORM IS COLLECTED UNDER THE AUTHORITY OF SECTION 15 OF THE PUBLIC LIBRARIES ACT,
R.S.O. 1990, C. P.44 AND WILL BE USED TO DETERMINE ELIGIBILITY FOR EMPLOYMENT . QUESTIONS ABOUT THIS COLLECTION
OF PERSONAL INFORMATION SHOULD BE DIRECTED TO THE H UMAN R ESOURCES C ONSULTANT , 789 Y ONGE STREET , T ORONTO ,
ON M4W 2G8, (416) 393-7093.

D ATE: S IGNATURE :
11TH MAY 2023 CHAITALI JAWALE

Updated November 2020 Page 3 of 3

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