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END Sem Notes
What is venture
Venture refers to a business or financial undertaking that involves taking on a significant
amount of risk, typically with the aim of achieving significant returns. A venture can refer to
a new business startup, an investment in a new project, or an expansion of an existing
business into a new market.
In the context of finance and investing, a venture often refers to a startup company or an
early-stage investment in a new business that has high growth potential but also carries a high
level of risk. Venture capital firms and angel investors provide funding to such startups in
exchange for equity ownership, and they typically expect a significant return on their
investment if the venture is successful.
Venture can also refer to the process of embarking on a new business or project, which
involves identifying opportunities, developing a business plan, securing funding, and
executing on the plan. This process requires a high degree of entrepreneurship, risk-taking,
and innovation, and can lead to significant rewards if the venture is successful.
Define startup
A startup is a newly established company or organization that is typically in the early stages
of its development and is working to develop or commercialize an innovative product or
service. Startups often operate in high-growth industries such as technology, biotech, and e-
commerce and are characterized by a focus on rapid growth, innovation, and agility.
Startups usually have limited resources and are focused on finding product-market fit and
gaining market share. They typically have a small team of founders and employees and rely
on funding from investors such as venture capitalists, angel investors, or crowdfunding
platforms to finance their growth.
The term "startup" can also refer to the process of starting a new business or organization,
including the planning, funding, and execution of the new venture. Successful startups can
grow into large and profitable companies, or they may be acquired by larger companies or go
public through an initial public offering (IPO).
What is entrepreneurship
Entrepreneurship refers to the process of creating, developing, and managing a new business
venture with the aim of generating profit and/or social impact. An entrepreneur is an
individual who takes on the risks associated with starting a new business, in exchange for the
potential rewards of financial gain, independence, and personal fulfillment.
Entrepreneurship involves identifying a need in the market or a gap in the industry and
developing a product or service to address that need or gap. It requires skills such as
innovation, creativity, strategic thinking, risk-taking, and resilience. Entrepreneurs must also
be able to manage resources, build teams, and navigate complex business environments.
Entrepreneurship is not limited to starting a new business, but can also include launching new
products or services within an existing business, developing social enterprises or non-profit
organizations, or creating innovative solutions to social and environmental challenges.
Entrepreneurship plays a crucial role in economic growth and job creation, as successful new
ventures can stimulate innovation, increase competition, and create new industries and
markets.
Customer market
A customer market, also known as a consumer market, is a market where goods and services
are sold to individual consumers or households for their personal use or consumption. In a
customer market, the focus is on meeting the needs and wants of individual consumers, rather
than businesses or organizations.
Customer markets can be segmented based on factors such as demographics (age, gender,
income, education), psychographics (lifestyle, values, personality), behavior (buying habits,
brand loyalty), and geography (region, country, city). By understanding the characteristics
and needs of different customer segments, businesses can tailor their marketing and sales
efforts to attract and retain customers.
Examples of businesses that operate in customer markets include retail stores, restaurants,
hotels, and online marketplaces. In these markets, businesses compete for consumer attention
and strive to differentiate themselves based on factors such as price, quality, convenience, and
customer service.
In recent years, the rise of e-commerce and digital marketing has transformed customer
markets, allowing businesses to reach and engage with customers in new and innovative
ways. Social media platforms, personalized advertising, and online marketplaces have all
enabled businesses to better understand and target their customers, and to provide more
personalized and convenient shopping experiences.
Entrepreneurship opportunity
Entrepreneurship opportunity refers to a favorable set of circumstances that creates a
potential for a new business venture or the development of a new product or service. These
opportunities can arise from changes in market conditions, consumer preferences, technology,
or other external factors that create a demand or gap in the market.
An entrepreneurship opportunity can be identified by an individual or a team with an
entrepreneurial mindset and the ability to innovate and take risks. The process of identifying
and exploiting entrepreneurship opportunities involves market research, identifying the needs
and wants of consumers, developing a business plan, securing financing, and launching the
new venture.
Entrepreneurship opportunities can take various forms, such as developing a new product or
service, entering a new market or industry, improving an existing product or service, or
leveraging a new technology or innovation. Successful entrepreneurship opportunities can
result in the creation of new jobs, the growth of new industries, and the generation of
significant economic and social benefits.
Examples of successful entrepreneurship opportunities include companies like Google,
Amazon, and Facebook, which identified new opportunities in the digital space and disrupted
existing industries. Other examples include innovative startups like Airbnb, Uber, and
SpaceX, which identified opportunities in the sharing economy, transportation, and space
exploration industries, respectively.
Market size
Market size refers to the total sales revenue, number of customers, or total units of a product
or service that are sold within a specific market or industry. It is a measure of the total
demand for a product or service and is typically expressed in terms of the total value of sales
or the total number of units sold.
The size of a market can be determined by analyzing various factors such as population size,
demographic characteristics, consumer preferences, market trends, and competition. This
information can be used to estimate the potential size of a market and to identify
opportunities for growth and expansion.
Market size is an important metric for businesses as it helps them to understand the potential
demand for their products or services and to develop strategies to capture market share. By
analyzing market size, businesses can also identify trends and opportunities in their industry
and adapt their marketing and sales efforts accordingly.
Market size can be expressed in terms of total revenue, number of customers, or total units
sold. For example, the market size for the global e-commerce industry was estimated to be
around $4.28 trillion in 2020, while the market size for the global smartphone market was
estimated to be around 1.4 billion units in the same year.
Consumer segment
A consumer segment, also known as a customer segment, refers to a specific group of
consumers who share similar needs, characteristics, behaviors, or preferences. Consumer
segmentation is a marketing strategy that allows businesses to divide a larger market into
smaller groups, and to tailor their products, services, and marketing efforts to meet the
specific needs of each segment.
Consumer segments can be based on a wide range of factors, including demographic
characteristics such as age, gender, income, education, and occupation; psychographic factors
such as lifestyle, values, and personality; and behavioral factors such as buying habits, brand
loyalty, and product usage.
By segmenting consumers into different groups, businesses can develop more targeted
marketing strategies and better understand the needs and preferences of their customers. This
can help businesses to develop more effective advertising campaigns, product features,
pricing strategies, and customer service initiatives.
For example, a company that sells sports equipment may segment its customer base into
different groups based on age, gender, and sport preferences. They may develop different
products, advertising campaigns, and pricing strategies for each segment, in order to better
appeal to the specific needs and preferences of each group.
Effective consumer segmentation can help businesses to increase customer loyalty, attract
new customers, and ultimately drive revenue growth.
Funding resources
There are several funding resources available to entrepreneurs and startups, including:
1. Personal Savings: Many entrepreneurs initially finance their businesses with personal
savings or credit.
2. Friends and Family: Entrepreneurs may also seek funding from friends and family
members who believe in their business idea and are willing to invest.
3. Angel Investors: Angel investors are typically wealthy individuals who provide seed
funding to early-stage businesses in exchange for an equity stake.
4. Venture Capitalists: Venture capitalists are professional investors who provide capital
to high-growth startups in exchange for equity in the company.
5. Crowdfunding: Crowdfunding platforms allow entrepreneurs to raise funds from a
large number of individuals in exchange for rewards or equity.
6. Small Business Administration (SBA) Loans: The SBA provides loans and other
financial assistance to small businesses.
7. Bank Loans: Entrepreneurs may also obtain loans from traditional banks or other
financial institutions.
8. Grants: Various organizations, including government agencies and private
foundations, offer grants to entrepreneurs who meet certain eligibility criteria.
The choice of funding resource depends on various factors, including the stage of the
business, the amount of capital required, and the preferences of the entrepreneur. It is
important for entrepreneurs to carefully evaluate the benefits and drawbacks of each funding
resource and to seek professional advice as needed.
Skillset of entrepreneurship
Entrepreneurship requires a diverse set of skills that are essential for starting and growing a
successful business. Some of the key skillsets of entrepreneurship include:
1. Creativity: Entrepreneurs must be able to generate new and innovative ideas that can
drive business growth.
2. Adaptability: Entrepreneurs must be able to adapt to changing market conditions and
pivot their business strategy as needed.
3. Strategic Thinking: Entrepreneurs must be able to think critically and strategically to
make informed business decisions.
4. Leadership: Entrepreneurs must be able to inspire and motivate their team, and
provide clear direction and vision for the business.
5. Financial Management: Entrepreneurs must be able to manage the financial aspects of
the business, including budgeting, forecasting, and financial analysis.
6. Sales and Marketing: Entrepreneurs must be able to effectively market and sell their
products or services, and develop strong relationships with customers and partners.
7. Networking: Entrepreneurs must be able to build a strong network of contacts,
including investors, mentors, and industry experts.
8. Risk Management: Entrepreneurs must be able to identify and mitigate risks, and
make informed decisions based on potential outcomes.
9. Persistence: Entrepreneurship can be a challenging and unpredictable journey, and
entrepreneurs must have the persistence and determination to overcome obstacles and
persevere through difficult times.
While not every entrepreneur will possess all of these skills, developing a diverse skillset is
important for building a successful and sustainable business. Entrepreneurs can also seek out
resources and support to help them develop these skills and overcome any gaps in their
knowledge or experience.
Prototype in venture
A prototype in venture development is a preliminary version of a product or service that is
developed to test and validate the design and functionality of the final product. Prototyping is
an important step in the product development process because it allows startups to identify
and resolve any design flaws or technical issues before investing significant time and
resources into the final product.
Prototyping involves creating a basic version of the product that can be used to demonstrate
its core features and functionality. This can include creating physical mockups or digital
mockups that simulate the user experience. The prototype is then tested by early customers or
stakeholders to get feedback on its design and functionality.
Here are some key benefits of prototyping in venture development:
1. Validate the Product Design: Prototyping allows startups to test the product design
and identify any flaws or issues that may need to be addressed before launching the
final product.
2. Save Time and Money: By identifying issues early in the development process,
prototyping can help startups save time and money by avoiding costly mistakes or
redesigns later on.
3. Get Customer Feedback: Prototyping allows startups to get feedback from early
customers, which can help them refine the product design and ensure that it meets
customer needs.
4. Refine the User Experience: Prototyping can help startups refine the user experience
and identify ways to make the product more intuitive and user-friendly.
5. Attract Investors: A well-designed prototype can be used to attract investors by
demonstrating the viability of the product and the potential for market success.
Overall, prototyping is an essential step in the venture development process that can help
startups create a product that meets customer needs and has the potential for market success.
By testing and validating the product design early on, startups can increase their chances of
success and avoid costly mistakes down the road.
Entrepreneurs face a variety of challenges throughout their journey. Here are some common
challenges faced by entrepreneurs:
While these challenges can be daunting, they also present opportunities for growth and
innovation. Successful entrepreneurs develop resilience, problem-solving skills, and the
ability to adapt, which can contribute to their long-term success.
Types of start-ups
There are various types of startups based on their business models, target markets, and
industries. Here are some common types of startups:
These are just a few examples, and startups can combine elements from multiple types or
create entirely new categories. The choice of startup type depends on the founders' expertise,
market opportunities, and their vision for the business.
What is a unicorn
In the business world, a unicorn refers to a privately held startup company that has reached a
valuation of $1 billion or more. The term was coined by venture capitalist Aileen Lee in
2013, based on the rarity of such companies at that time. Unicorns are typically associated
with rapid growth, disruptive business models, and the potential for significant returns on
investment.
Notable examples of unicorn companies include Uber, Airbnb, SpaceX, Stripe, and WeWork.
However, it is important to note that not all startups achieve unicorn status, and the valuation
of a company can fluctuate over time due to market conditions, competition, or other factors.
Problem identification in venture ideation
When it comes to problem identification in venture ideation, the focus is on identifying the
core challenges or pain points that exist in the market or specific industries. Here are some
steps to help identify problems during the venture ideation process:
1. Identify target customers: Determine the specific target audience for your venture.
Understand their demographics, psychographics, and needs. Consider the industries or
markets that are relevant to your target customers.
2. Conduct market research: Perform a thorough market analysis to identify existing
problems, gaps, or unmet needs. Look for trends, emerging technologies, and
changing customer preferences that could create opportunities for innovative
solutions.
3. Brainstorm and ideate: Generate a list of potential ideas and concepts for your
venture. Think about how these ideas could address the identified problems or pain
points. Consider both incremental improvements to existing solutions and disruptive
innovations.
4. Validate ideas: Evaluate the feasibility and viability of your ideas. Conduct market
research, surveys, or interviews to gather feedback from potential customers, industry
experts, or relevant stakeholders. This validation process helps to refine and prioritize
your ideas based on their potential impact and market demand.
5. Analyze competition: Assess existing competitors or alternative solutions in the
market. Understand their strengths, weaknesses, and the gaps they may have left
unaddressed. This analysis can help you identify unique selling propositions and
differentiate your venture from existing options.
6. Consider scalability: Evaluate the scalability potential of your venture ideas. Will the
solution be applicable to a larger market or can it be easily replicated and expanded?
Scalability is crucial for long-term success and growth.
7. Assess feasibility: Consider the technical, operational, and financial feasibility of your
venture ideas. Determine if you have the necessary resources, skills, and partnerships
to execute your ideas effectively. Identify any potential barriers or constraints that
need to be overcome.
8. Prioritize and refine: Based on the insights gathered from the previous steps, prioritize
the most promising ideas and refine them further. Consider the impact, market
potential, and alignment with your capabilities and goals.
By following these steps, you can systematically identify and evaluate problems or unmet
needs that can be addressed through your venture ideation process. This approach helps
ensure that your venture ideas are focused on providing valuable solutions to real-world
challenges, increasing the likelihood of success in the market.
A problem statement in venture ideation is a clear and concise description of the specific
problem or pain point that your venture aims to solve. It serves as a foundational statement
that defines the core challenge or need that your business idea seeks to address. A well-
crafted problem statement provides a focus for your venture ideation process and helps guide
the development of potential solutions.
1. Clear description of the problem: State the problem in a clear and understandable
manner. Use concise language that conveys the essence of the problem without
ambiguity. Avoid using jargon or technical terms that may not be familiar to your
target audience.
2. Context and impact: Provide context to the problem by explaining the significance
and impact it has on individuals, businesses, or society as a whole. Discuss the
consequences or challenges that arise due to the problem and highlight why it needs to
be addressed.
3. Target audience: Identify the specific target audience or stakeholders who are affected
by the problem. Clearly define who your solution is intended to help and who will
benefit from it. Understanding the needs and perspectives of the target audience is
crucial for developing effective solutions.
4. Quantifiable metrics: Whenever possible, include quantifiable metrics to measure the
extent or severity of the problem. This helps in providing a tangible measure of the
problem's magnitude and allows for better evaluation of the effectiveness of potential
solutions.
5. Unique insights or differentiation: Highlight any unique insights or perspectives you
have gained about the problem. Discuss how your understanding of the problem is
different from existing solutions or approaches. This helps in positioning your venture
as offering a distinct and valuable solution.
6. Scope and boundaries: Clearly define the scope and boundaries of the problem. This
helps in avoiding scope creep and ensures that your solutions remain focused and
achievable.
A well-crafted problem statement acts as a guiding principle throughout the venture ideation
process. It helps you stay focused on addressing a specific problem, encourages creative
thinking to develop innovative solutions, and guides decision-making when evaluating and
refining your business ideas.
Pain-point
Competitive Advantage
Competitive advantage in venture ideation refers to the unique qualities, strategies, or assets
that set a business apart from its competitors and allow it to outperform them in the
marketplace. It represents the factors that give a venture a superior position and enable it to
attract customers, generate higher profits, and sustain long-term success. These advantages
can include proprietary technology, exclusive partnerships, strong brand recognition, cost
leadership, superior product quality, innovative features, exceptional customer service, or
efficient distribution channels. Identifying and leveraging a competitive advantage is
essential in differentiating a venture from competitors and establishing a strong market
position.
Start-up Enablers
Start-up enablers are resources, organizations, or factors that facilitate the growth and success
of startups. These enablers play a crucial role in supporting entrepreneurs and their ventures.
Here are some common types of start-up enablers:
Start-up enablers collectively contribute to the ecosystem that nurtures and supports the
success of entrepreneurial ventures. They provide essential resources, networks, and support
structures that help startups overcome challenges, access opportunities, and thrive in their
respective industries.
Incubators
Both approaches have their strengths and limitations. Market-driven innovation ensures that
products or services are aligned with market needs, reducing the risk of launching a product
that has limited market acceptance. On the other hand, product-driven innovation can lead to
breakthrough inventions or revolutionary products that can create entirely new markets.
However, it also carries the risk of developing solutions that have limited market viability or
demand.
Customer Centricity
Customer centricity refers to a business approach that prioritizes the needs, preferences, and
satisfaction of customers above all else. It involves understanding customer behavior,
collecting feedback, and leveraging customer insights to drive decision-making and shape
business strategies. A customer-centric organization strives to create a positive and
personalized customer experience at every touchpoint, from product development and
marketing to sales and support. By putting the customer at the center of all activities,
businesses can build strong customer relationships, increase customer loyalty, and ultimately
drive growth and profitability. Customer centricity is about delivering value and exceeding
customer expectations to create long-term, mutually beneficial relationships.
Intellectual Property Rights (IPR) refer to legal rights granted to individuals or organizations
for their intellectual creations or inventions. It includes various forms such as patents for
inventions, copyrights for creative works, trademarks for brands or logos, and trade secrets
for confidential information. These rights provide exclusive ownership and control over the
use, reproduction, or distribution of the protected intellectual property. IPR aims to encourage
innovation, creativity, and fair competition by granting creators and inventors the ability to
protect and profit from their ideas, creations, or inventions. It plays a vital role in fostering
innovation, promoting economic growth, and safeguarding the rights and interests of
individuals and businesses.
Technology Readiness Level (TRL) is a method for assessing the maturity and readiness of a
technology, typically in the context of research and development. The TRL scale consists of
nine levels, ranging from TRL 1 (basic concepts) to TRL 9 (technology proven in actual
operational conditions). Each level represents a specific stage of technological development,
with increasing levels indicating greater maturity, validation, and readiness for deployment or
commercialization. The TRL framework helps organizations, researchers, and investors
evaluate the progress, feasibility, and risks associated with a technology, guiding decision-
making and resource allocation for further development or implementation. TRL assessments
consider factors such as technology functionality, performance, scalability, and reliability to
determine its readiness for real-world applications.
A go-to-market strategy (GTM) outlines the approach a company takes to bring its products
or services to market and attract customers. It encompasses the marketing, sales, and
distribution strategies needed to successfully launch and sell the offering. The GTM strategy
defines target market segments, positioning, pricing, promotion, and sales channels. It also
includes plans for customer acquisition, retention, and growth. A well-defined GTM strategy
aligns the company's resources and activities to effectively reach and engage the target
market, differentiate from competitors, and drive revenue generation. It provides a roadmap
for successfully entering and capturing market share in a competitive landscape.
Product-market fit refers to the degree of alignment between a product or service and the
specific needs and demands of its target market. It represents the sweet spot where the
offering effectively solves a significant problem or fulfills a specific need, resulting in strong
customer demand and satisfaction. Achieving product-market fit is crucial for a business's
success as it validates the value proposition, drives customer adoption, and establishes a
strong market position. It involves continuously refining and adapting the product based on
customer feedback and market insights to ensure a strong fit between the offering and the
target market's requirements.
Design Thinking
The Business Model Canvas is a strategic tool that enables entrepreneurs and businesses to
visualize and analyze their business model in a concise and structured manner. It consists of
nine key building blocks, including customer segments, value proposition, channels,
customer relationships, revenue streams, key resources, key activities, key partnerships, and
cost structure. The canvas provides a holistic view of how these elements interrelate and
work together to create value for the business. By using the Business Model Canvas,
organizations can identify opportunities, assess their value proposition, understand their
target customers, and design a sustainable and profitable business model.
SWOT analysis is a strategic planning tool used to evaluate the strengths, weaknesses,
opportunities, and threats of a business or a project. It provides a structured framework for
assessing internal and external factors that can impact the success of an organization. Here's a
breakdown of each component:
1. Strengths: These are the internal factors that give an organization an advantage over
its competitors. They can include unique capabilities, valuable resources, strong brand
reputation, or a skilled workforce.
2. Weaknesses: These are internal factors that put an organization at a disadvantage
compared to its competitors. Weaknesses can be areas where the organization lacks
expertise, limited resources, operational inefficiencies, or a poor brand image.
3. Opportunities: These are external factors that could positively affect the organization's
growth or performance. Opportunities can arise from market trends, emerging
technologies, changing customer needs, or new market segments.
4. Threats: These are external factors that could hinder or negatively impact the
organization. Threats may come from competitors, changing regulations, economic
downturns, technological disruptions, or shifting consumer preferences.
Funding for start-ups typically comes from various sources, depending on the stage of the
business and its specific needs. Here are some common funding options for start-ups:
1. Bootstrapping: This refers to self-funding the business using personal savings, credit
cards, or revenue generated by the business itself. Bootstrapping allows entrepreneurs
to retain full control but may limit the scale and speed of growth.
2. Friends and Family: Start-ups often seek initial funding from friends and family
members who believe in the business idea and are willing to provide financial
support. This can be in the form of loans, equity investments, or gifts.
3. Angel Investors: Angel investors are individuals who invest their personal funds in
early-stage businesses in exchange for equity ownership. They often provide
mentorship, industry connections, and expertise along with the funding.
4. Venture Capital: Venture capital firms invest in high-growth start-ups with significant
potential. They provide funding in exchange for equity and typically target businesses
in technology, innovation, and scalable industries. Venture capitalists often take an
active role in guiding the company and expect a high return on their investment.
5. Crowdfunding: Crowdfunding platforms allow start-ups to raise funds from a large
number of individuals, typically through online campaigns. It involves offering
rewards, pre-sales, or equity in exchange for financial contributions.
6. Government Grants and Programs: Some governments offer grants, subsidies, or
specific programs to support entrepreneurial ventures. These funding options often
target specific industries, technologies, or social impact initiatives.
7. Incubators and Accelerators: These organizations often provide not only mentorship
and resources but also some funding to start-ups that are accepted into their programs.
They may offer seed funding, co-working spaces, access to networks, and business
support services.
8. Bank Loans: Start-ups with a solid business plan and collateral may qualify for
traditional bank loans. However, banks typically have strict criteria and require a
strong credit history or assets as security.
It's important for start-ups to evaluate each funding option based on their specific needs,
growth plans, and the terms and conditions associated with each source of funding.
Entrepreneurs may choose to combine different funding sources to meet their financial
requirements and achieve their business goals.
USP (Unique Selling Point)
A Unique Selling Point (USP), also known as a Unique Selling Proposition, is a distinctive
feature or benefit of a product, service, or brand that sets it apart from competitors in the
market. It highlights a unique value proposition that resonates with customers and
differentiates the offering. The USP focuses on communicating the specific advantage or
benefit that customers can expect by choosing the product or brand over alternatives. It could
be a superior quality, innovative features, competitive pricing, exceptional customer service,
or any other attribute that creates a compelling reason for customers to choose that particular
product or brand over others. The USP plays a crucial role in positioning the offering in the
market and influencing consumer perception and purchasing decisions.
Developing an effective marketing strategy is crucial for start-ups to raise awareness, attract
customers, and drive growth. Here are key components to consider:
1. Define Target Market: Identify the specific audience that your product or service
caters to. Conduct market research to understand their needs, preferences, and
behaviors.
2. Unique Value Proposition: Clearly articulate your unique value proposition that
differentiates your offering from competitors. Highlight the benefits and value that
your product or service provides to customers.
3. Branding and Positioning: Create a strong brand identity that resonates with your
target market. Develop a compelling brand message and positioning strategy that
communicates your value proposition effectively.
4. Digital Presence: Establish a strong online presence through a well-designed website
and active presence on relevant social media platforms. Optimize your online
channels for search engines and engage with your audience through content marketing
and social media marketing.
5. Content Marketing: Create valuable and relevant content that educates, entertains, or
solves problems for your target audience. Use content marketing techniques such as
blogs, videos, podcasts, and infographics to attract and engage potential customers.
6. Social Media Marketing: Leverage social media platforms to build brand awareness,
engage with your audience, and drive traffic to your website. Develop a social media
strategy tailored to your target market and consistently share valuable content and
engage with your followers.
7. Influencer Marketing: Collaborate with influencers or industry experts who have a
significant following and influence over your target audience. Their endorsement can
help increase brand visibility and credibility.
8. Customer Relationship Management: Focus on building strong customer relationships
through personalized communication, excellent customer service, and loyalty
programs. Encourage customer referrals and reviews to generate positive word-of-
mouth.
9. Analyze and Adapt: Continuously monitor and analyze your marketing efforts using
key metrics and analytics tools. Adjust your strategies based on data-driven insights
and customer feedback to optimize your marketing performance.
Remember, every start-up is unique, so tailor your marketing strategy to align with your
business goals, target market, and available resources. Experiment, learn from your results,
and iterate as you go to find the most effective marketing tactics for your start-up.