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Toolbox EN

The document provides an overview of the DMAIC (Define, Measure, Analyze, Improve, Control) toolbox used for process improvement projects. It lists common tools under each step of DMAIC - Define includes tools like problem statements, SIPOC diagrams, and business cases. Measure includes tools like fishbone diagrams, process maps, and data collection plans. Analyze includes tools like Pareto charts, hypothesis testing, and design of experiments. Improve includes tools like brainstorming, 5S, and implementation plans. Control includes tools like control charts, PDCA, and RASCI charts. The toolbox is meant to help users systematically apply the right tools at each stage of a process improvement project.

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shandy fristiani
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
50 views

Toolbox EN

The document provides an overview of the DMAIC (Define, Measure, Analyze, Improve, Control) toolbox used for process improvement projects. It lists common tools under each step of DMAIC - Define includes tools like problem statements, SIPOC diagrams, and business cases. Measure includes tools like fishbone diagrams, process maps, and data collection plans. Analyze includes tools like Pareto charts, hypothesis testing, and design of experiments. Improve includes tools like brainstorming, 5S, and implementation plans. Control includes tools like control charts, PDCA, and RASCI charts. The toolbox is meant to help users systematically apply the right tools at each stage of a process improvement project.

Uploaded by

shandy fristiani
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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DMAIC 

TOOLBOX

DEFINE Define the problem


Problem Statement Project Charter Pareto SIPOC Voice of the Customer Business Case

Smart project scoping - go for the "big  What's process is behind the  Understand what internal 
Precisely describe  All important project information  What's the benefit of your 
fish" (e.g. runner products, production  problem? Can I solve the problem  and external customers 
the problem at a glance and up to date organization from your project?
lines with most downtimes, ...) within this project scope? expect from the process

MEASURE Measure the extent of the problem

M
Fishbone 5 x Why Process Map Frequency plots Probability plot Control Charts Process Capability Measurement  Data Collection Plan Lean Metrics
System Analysis

Systematically identify  Getting deeper to the Map the detailed Analyze and understand  Is your data following  Is the process stable /  How good does your process  Which data do I need to  Common metrics for 
Are my data reliable?
many potential causes root cause process your y-​data the normal distribution? predictable? meet the specification? collect for my analysis? characterizing processes

ANALYZE Find and verify the root cause


Waste Analysis Value Stream Mapping Pareto Graphical Tools Hypothesis Testing Linear Regression Design of Experiment

Identify the vital defects / root  Visualize potential cause-​effect 


Identify waste in Analyze the value stream from  For discrete Xs: For continuous X & Y: Find the root cause by 
causes (What are the "big fish"  relationships, so you can 
the process order to delivery Identify the significant Xs Identify the significant Xs systematic experimentation
causing my problem?) investigate them afterwards

IMPROVE Find and implement a solution

I
Brainstorming Dogma Busting & Blue Sky Risk Analysis 5S Standard Work Poka Yoke Visual Management Implementation Plan Agile

Visualize important metrics 


Collect creative Challenge established paradigms  Analyze and mitigate  Create an efficient  Define and train best  Make processes Planning the implementation  Develop and implement 
and information in an easy-​to-​
solution ideas and achieve self reflexion potential risks of the solution workplace practices failsafe of the solution solutions iteratively
understand manner

CONTROL Maintain the gains!


Hypothesis Testing Control Chart PDCA Dashboard RASCI

C
R S I
A C

Clarify roles and responsibilities in 


Demonstrate the project achieved a significant  Continuously improve the  Your visual control panel for 
Monitor the process processes (Responsible - Accountable 
process improvement (before / after) process monitoring key metrics and actions.
- Supporting - Consulting - Informed)

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