From Home PC (Windows 10) to Office PC (Windows 10) Remote Desktop Connection Setup Guide

From Home PC (Windows 10) to Office PC

(Windows 10)
Remote Desktop Connection
Setup Guide

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 From Home PC (Windows 10) to Office PC (Windows 10) Remote Desktop Connection Setup Guide

Remote Desktop is a Windows OS feature that allows you to connect to your Office PC from
home. You will be able to access your Office PC as though you are sitting in front of it.
Hence, this method is suitable for you if you have work data or software installed on your
Office PC that you need to use.
This document describes two steps that you need to do:
1. Set up Office PC for Remote Desktop Access (one-time setup)
2. Connect from Home PC to Office PC

Important Note: For PC with EPM, it will take up to one business day to be granted admin
rights to setup Remote Desktop Access.

Do note that this document is based on Windows 10 so the user interface will differ for other
Windows OS version.

Set up Office PC for Remote Desktop Access (one-time setup)

1. Click Windows Start button and type lusrmgr.msc.

Right click on lusrmgr.msc and select Run as administrator.
For PC with EPM, please proceed to step 2.
For PC without EPM, please proceed to step 3.

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2. Enter your justification for running this task and click OK.
Our admin will respond to you via email within one business day.
Once admin rights is granted, you can restart from step 1 and skip this step.

3. You should see the following window.

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4. Click on Groups and double-click Remote Desktop Users.

5. Click Add button and type your NUS User ID in the box. Click OK to close.

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6. Click Windows Start button and type advanced sys.

Click View advanced system settings.

7. Click on Remote tab. Select Allow remote connections to this computer and Allow
connections only from computers running Remote Desktop with Network Level
Authentication (recommended). Click OK to close.

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You might get the following pop-up message. Refer to next step.

8. You will need to disable the sleep/hibernation mode because the Office PC must not
be in sleep/hibernation mode when you connect to it.
Refer to the Appendix on page 10 for instructions to turn off Sleep mode on your PC
regardless if you received the above pop-up message.

9. Right-Click Windows Start button and select System.

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10. Note down the Device name or equivalent (e.g.: PC Name) as you will need this
name to connect to Office PC.

11. Click the Windows Start button and type Command Prompt then press Enter.
In the window, type the command ipconfig and press enter.
Take note of the IPv4 Address. (e.g.192.168.100.123)
This IP address is dynamic (except those using Fixed IP) and is assigned when your PC
connects to the network therefore it may change over time.

192.168.100.123

12. If you are using your Office PC to generate security code for 2FA, you need to change
the 2FA token to a mobile device so that you can access 2FA from home. You need
to make this change from your Office PC. Sign into VIP Self Service Portal and follow
the on-screen instructions.

You may ignore this step if you are currently using your mobile device to generate
security code for 2FA.

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Connect from Home PC to Office PC

1. Before connecting to your Office PC remotely, ensure the following pre-requisites
are met:
a. Your Home PC is connected to NUS network through VPN connection.

• If you do not have Pulse Secure installed, download the installer here. Follow
the guide here to setup a new connection.

b. Your Office PC is turned on

2. Click Windows Start button and type mstsc.

Select Remote Desktop Connection.
If you do not have Remote Desktop Connection, you will need to download Windows
Desktop Client from here.

3. Click on Show Options.

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4. Enter the Office PC name at the Computer box.

Enter your NUS User ID including the domain name at the User name box. e.g.
NUSSTF\ccexxx.
Click Connect. Enter your password when prompted.
You should be able to access your Office Windows 10 PC remotely.

Note: In case you cannot connect using the Device/PC name, type the IPv4 Address instead.

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Appendix

Turn off Sleep mode in Windows 10

When you are setting up your Office PC for Remote Desktop access, you may be prompted
with this pop-up message. You can click on Power Options to change your power options.

Alternatively, you can also go to Power Options by:

1. Right-Click Windows Start button and select Power Options.

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2. Change the Sleep options to “Never” then click on Additional power settings.
(Additional power settings could be on the right or bottom of the window, depending on the
window size.)

3. Click on Change plan settings.

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4. Check that Put the computer to sleep: is set to Never, and click on Change advanced power
settings.

5. If you see an option for Hard disk, perform this step. Else, you can skip this step.
Expand Hard disk > Turn off hard disk after, and change the setting for Plugged in
(Minutes): to 0.

The Turn off hard disk after setting in Power Options lets users set to have hard disks (HDD)
power down after a specified time of HDD inactivity is detected. This setting will not affect a
SSD (Solid State Drive) or NVMe.

6. Click Ok to apply settings and close this window.

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