Instrumentation and Control Servicing Level Three
Instrumentation and Control Servicing Level Three
Model Curriculum
INSTRUMENTATION AND CONTROL SERVICING
Level III
Based on
Occupational Standard (OS)
Ethiopian TVET System
Model Curriculum
Preface
This curriculum has been developed by a group of experts from different Regional
TVET-Authorities based on the Occupational Standard for instrumentation and
control servicing. It has the character of a model curriculum and is an example on
how to transform the occupational requirements as defined in the respective
Occupational Standard into an adequate curriculum.
The curriculum development process has been actively supported and facilitated by
the Ministry of Education – in line with one of its mandates to provide technical
support to the regions – and by the TVET-Reform Component of the Engineering
Capacity Building Program.
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Ethiopian TVET System
Model Curriculum
1. TVET-Program Design
The prime objective of this training program is to equip the learners with the
identified competences specified in the OS. Graduates are therefore expected to
Install Instrumentation and Control Devices, Diagnose and Troubleshoot
Instrumentation and Control Devices, Calibrate Instrumentation and Control Devices,
Configure Instrumentation and Control Devices, Maintain and Repair Instrumentation
and Control Devices, Perform Installation of Programmable Logic Control,
Commissioning Instrumentation and Control System, Train Users/Operators, Apply
Quality Control, Lead Workplace Communication, Lead Small Teams, Improve
Business Practice. In accordance with the performance criteria described in the os.
1.3 TVET-Program Learning Outcomes
The expected outputs of this program are the acquisition and implementation of
the following units of competence –
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Ethiopian TVET System
Model Curriculum
The learner can exit after successfully completing the Modules in one level and will
be awarded the equivalent institutional certificate on the level completed. The learner
can also exit after completing any one learning module. However, only certificate of
attainment or attendance (this is institutional discretion) will be awarded.
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Ethiopian TVET System
Model Curriculum
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Ethiopian TVET System
Model Curriculum
EEL ICS3 04 Configure EEL ICS3 Configuring Plan and prepare for configuration
0511 Instrumentation 04 0511 Instrumentation Configure instrumentation and
and Control and Control control devices 60
Devices Devices Inspect and test configured
instrumentation and control devices
EEL ICS3 05 Maintain and EEL ICS3 Maintaining and Plan and prepare for
0511 Repair 05 0511 Repairing maintenance/ repair
Instrumentation Instrumentation Maintain instrumentation and
and Control and Control control devices
Devices Devices Repair instrumentation and
control devices 90
Inspect and test maintained/
repaired instrumentation and control
devices
Clean-Up
EEL ICS3 06 Perform EEL ICS3 Performing Plan and prepare for installation
0511 Installation of 06 0511 Installation of Install/Test field and control
Programmable Programmable devices
Logic Control Logic Control 150
Create/Modify, install and test
basic PLC program
Clean-up
EEL ICS3 07 Commissioning EEL ICS3 Commissioning Plan and prepare to undertake
0511 Instrumentation 07 0511 Instrumentation start-up and commissioning process
and Control and Control Start-up and commission
System System instruments and control devices 25
Check commissioned systems
and equipment
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Ethiopian TVET System
Model Curriculum
EEL ICS3 08 Train EEL ICS3 Training Plan and prepare training
0511 Users/Operators 08 0511 Users/Operators activities
Guide/mentor users 25
Document and provide feedback
EEL ICS3 09 Apply Quality EEL ICS3 Applying Quality Assess quality of received
0511 Control 09 0511 Control equipment
Assess quality of service 25
Engage in quality improvement
EEL ICS3 10 Lead Workplace EEL ICS3 Leading Communicate information about
0511 Communication 10 0511 Workplace workplace processes
Communication Lead workplace discussion 25
Identify and communicate issues
arising in the workplace
EEL ICS3 11 Lead Small EEL ICS3 Leading Small Provide team leadership
0511 Teams 11 0511 Teams Assign responsibilities
Set performance expectations for
team members 25
Supervised team performance
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Ethiopian TVET System
Model Curriculum
EEL ICS3 12 Improve Business EEL ICS3 Improving Diagnose the business
0511 Practice 12 0511 Business Benchmark the business
Practice Develop plans to improve
business performance
Develop marketing and 80
promotional plans
Develop business growth plans
Implement and monitor plans
*The time duration (Hours) indicated for the module should include all activities in and out of the TVET institution.
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Model Curriculum
The formative assessment is incorporated in the learning modules and form part of
the learning process. Formative evaluation provides the trainee with feedback
regarding success or failure in attaining learning outcomes. It identifies the specific
learning errors that need to be corrected, and provides reinforcement for successful
performance as well. For the teacher, formative evaluation provides information for
making instruction and remedial work more effective.
Summative Evaluation the other form of evaluation is given when all the modules in
the unit of competence have been accomplished. It determines the extent to which
competence have been achieved. And, the result of this assessment decision shall
be expressed in the term ‘competent or not yet competent’.
LEARNING OUTCOMES:
At the end of this module the trainer will be able to
LO1: Plan and Prepare Installation work
LO2: Install instrumentation and control devices
LO3: Test installed instrumentation and control devices
LO4: Clean-up
MODULE CONTENTS:
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Model Curriculum
LEARNING STRATEGIES:
Lecture-discussion
Demonstration
Practical exercises
for the modules
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
oral question
Theoretical exam/written tests
*for the modules
ASSESSMENT CRITERIA:
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Model Curriculum
Work site is cleaned and cleared of all debris and left safe in accordance with
the company requirements
Tools and equipment are cleaned and properly stored
Resource Requirements
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Model Curriculum
Logo of TVET
LEARNING MODULE 2
Provider
LEARNING OUTCOMES:
At the end of this module the trainer will be able to
LO1: Plan and prepare for diagnosis of faults of instrumentation and control systems
LO2: Diagnose faults of instrumentation and control system
LO3: Rectify/correct defects in instrumentation control devices and systems
LO4: Test corrected instrumentation and control systems
MODULE CONTENTS:
LO1: Plan and prepare for diagnosis of faults of instrumentation and control systems
1.1 OH&S policies and procedures
1.2 Basic diagnosis and troubleshooting methods
1.3 Identifying materials, tools, equipments and testing devices
1.4 Instrumentation and control standard
LO2: Diagnose faults of instrumentation and control system
2.1 Appropriate use of PPEs
2.2 Interpreting work instructions
2.3 Preventive and predictive maintenance procedures
2.4 Adjustment of instruments and control system
2.5 Diagnosis of faults /problems
LO3: Rectify/correct defects in instrumentation control devices and systems
3.1 Applying established procedures
3.2 Evaluation of diagnosis results
3.3 Replacement of defective components /parts
3.4 Recording replaced component and measures taken
LO4: Instrumentation and control standard
4.1 Testing instrumentation and control system according to the standard
procedures
4.2 Recording and report test results
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Model Curriculum
LEARNING STRATEGIES:
Lecture-discussion
Demonstration
Practical exercises
for the modules
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
oral question
Theoretical exam/written tests
*for the modules
ASSESSMENT CRITERIA:
LO1: Plan and prepare for diagnosis of faults of instrumentation and control systems
OH & S policies and procedures are followed in line with job requirements
Instrumentation and Control standards are followed in line with the job
requirements
History cards and relevant information are gathered and analyzed
Materials necessary to complete the work are obtained in accordance with
established procedures and checked against job requirements
Tools, equipment and testing devices needed to carry out the work are
obtained
in accordance with established procedures and checked for proper operation and
safety
Appropriate personnel are consulted to ensure that the work is effectively
coordinated
Instrumentation and control systems defects are checked against job
requirements
LO2: Diagnose faults of instrumentation and control system
Appropriate personal protective equipment is used in line with standard
procedures.
Faults or problems in the instrumentation and control systems are diagnosed
according to requirements and in line with the standard procedures
Contingency measures are managed during unplanned events or conditions
are
responded to in accordance with established procedures
Faults diagnosis results are recorded
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Model Curriculum
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Model Curriculum
Resource Requirements
Recommended
Item Description/
Category/Item Quantity Ratio
No. Specifications
(Item: Trainee)
A. Learning Materials
1 TTLM Prepared by trainer 1 pcs 1:25
2 Learning module Prepared by trainer 1 pcs 1:25
3 Schematic diagram Prepared by trainer 5 pcs 1:5
4 Electrical symbol Prepared by trainer 5 pcs 1:5
Equipment(machine) Supplied by
5 1 pcs
manual manufacturer 1:25
Learning Facilities &
B.
Infrastructure
1. Lecture room 10 m × 8 m 1 1:25
2 Work shop 10 m x15 m 1 1:25
C. Consumable Materials
1. wires 2.5 mm2 5 roll 1:5
2. Sealing materials 5 pcs 1:5
3 Pipes/tubes & fittings 5 pcs 1:5
D. Tools and Equipment
1. cutter 5 pcs 1:5
Shaper 5 pcs
2. 1:5
3.Threading tool assorted 5 pcs 1:5
4 tapping 5 pcs 1:5
5 Pliers assorted 5 pcs 1:5
6 screw drivers assorted 5 pcs 1:5
7 soldering iron/gun 40W, 220V 5 pcs 1:5
8 wrenches assorted 5 pcs 1:5
9 Multi meter Digital/Analog 5 pcs 1:5
10 calibrators 5 pcs 1:5
signal generators and 5 pcs
11 1:5
signal simulators
12 oscilloscope 5 pcs 1:5
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Copyright Ethiopia Occupational Standard
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Model Curriculum
configuration or 5 pcs
13 1:5
programmer
Logo of TVET
LEARNING MODULE 3
Provider
TVET PROGRAM TITLE: Instrumentation and control servicing Level III
MODULE TITLE: Calibrating instrumentation and control devices
MODULE CODE: EEL ICS3 03 0811
NOMINAL DURATION:40Hrs
MODULE DESCRIPTION: This module describes the knowledge, skills and attitudes
needed to calibrate instrumentation and control devices.
LEARNING OUTCOMES:
At the end of this module the trainer will be able to
LO1: Plan and prepare for calibration
LO2: Calibrate instrumentation and control devices
LO3: Inspect and test calibrate instruments and control devices
MODULE CONTENTS:
LEARNING STRATEGIES:
Lecture-discussion
Demonstration
Practical exercises
for the modules
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Model Curriculum
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
oral question
Theoretical exam/written tests
*for the modules
ASSESSMENT CRITERIA:
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Model Curriculum
Resource Requirements
Recommended
Item Description/
Category/Item Quantity Ratio
No. Specifications
(Item: Trainee)
A. Learning Materials
1. TTLM Prepared by trainers 1 1:25
Operation and Manufacturer
2 5
instructional manual 1:5
Electrical circuit Prepared by trainers
3 5
diagrams 1:5
Learning Facilities &
B.
Infrastructure
1. Lecture room 15 x 15m 1 1:25
2 Work shop 20*20m 1 1:25
C. Consumable Materials
1. Electrical wires 2.5mm2 200m 8:1
2. Cables 16 mm diameter 5 pcs 1:5
3. Soldering lead 40 by 60 tin lead 13 pcs 1:2
4. Fasteners 25pcs 1:1
5. Soldering flux Rosin core type 5 pcs 1:5
6. Insulation tape pvc 5 pcs 1:5
7 Pipe /tubes
D. Tools and Equipment
1. pliers 5 1:5
2. screwdriver 5 1:5
3. Soldering iron 5 1:5
4. reamer 5 1:5
5. Pipe cutter 5 1:5
6. Conduit cutter 5 1:5
7. drill 5 1:5
8. Multi meter 5 1:5
9. bender 5 1:5
10 Threading tool 5 1:5
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Model Curriculum
11 File 5 1:5
12 Tapper 5 1:5
13 Wrench 5 1:5
14 Caliper 5 1:5
15 Calibration bench 5 1:5
16 Air supply equipment 5 1:5
17 Power supply equipment 5 1:5
18 Calibrator/programmer 5 1:5
19 Instrument transducers 5 1:5
20 Signal generator 5 1:5
21 Oscilloscope 5 1:5
22 Standard gauge 5 1:5
Logo of TVET
LEARNING MODULE 4
Provider
LEARNING OUTCOMES:
At the end of this module the trainer will be able to
LO1: Plan and prepare for configuration
LO2:Configure instrumentation and control devices
LO3: Inspect and test configured instrumentation and control devices
MODULE CONTENTS:
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Copyright Ethiopia Occupational Standard
2011
Model Curriculum
LEARNING STRATEGIES:
Lecture-discussion
Demonstration
Practical exercises
for the modules
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
oral question
Theoretical exam/written tests
*for the modules
ASSESSMENT CRITERIA:
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Model Curriculum
operating procedures.
Unplanned events or conditions are responded to in accordance with
established procedures
LO3: Inspect and test configured instrumentation and control devices
Configured devices are initially inspected for accurateness before final
functional tests are conducted
Final inspections are undertaken to ensure that the configuration done on
the devices conforms with the manufacturer’s instruction/ manual
Instrumentation and control devices are checked to ensure safe operation
Report is prepared/ completed according to company requirements.
Recommended
Item Description/ Quantit
Category/Item Ratio
No. Specifications y
(Item: Trainee)
A. Learning Materials
1 TTLM Prepared by trainer 1 pcs 1:25
2 Learning module Prepared by trainer 1 pcs 1:25
3 Schematic diagram Prepared by trainer 5 pcs 1:5
4 Electrical symbol Prepared by trainer 5 pcs 1:5
Equipment(machine) Supplied by 1:25
5 1 pcs
manual manufacturer
Learning Facilities &
B.
Infrastructure
1. Lecture room 10 m × 8 m 1 1:25
2 Work shop 10 m x15 m 1 1:25
C. Consumable Materials
1. Wire 2.5 mm2 5 roll 1:5
2. Cable 1 roll 1:25
3 Connectors 25 pcs 1:1
4 adaptors 5 pcs 1:5
5 appropriate software 5 pcs 1:5
6 computer storage media 5 pcs 1:5
D. Tools and Equipment
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Model Curriculum
LEARNING OUTCOMES:
MODULE CONTENTS:
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Model Curriculum
ASSESSMENT CRITERIA:
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Model Curriculum
LO4: Inspect and test maintained/ repaired instrumentation and control devices
Instruments and control devices are checked/ inspected to ensure safe
operation
Conduct appropriate functional test(s) and inspection to ensure that the
testing conducted on the device conforms with the manufacturer’s
instruction/manual
Test results are recorded in Instrument/ control devices history cards
Report is prepared and completed according to company requirements
LO5: Clean-Up
Work site is cleaned and cleared of all debris and left in safe condition in
accordance with company procedures
Tools and equipment are cleaned and stored to their proper places
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Model Curriculum
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Model Curriculum
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Model Curriculum
LEARNING OUTCOMES:
At the end of this module the trainer will be able to
LO1: Plan and prepare for installation
LO2: Install/Test field and control devices
LO3: Create/Modify, install and test basic PLC program
LO4: Clean-up
MODULE CONTENTS:
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Copyright Ethiopia Occupational Standard
2011
Model Curriculum
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
oral question
Theoretical exam/written tests
*for the modules
ASSESSMENT CRITERIA:
LO4: Clean-up
Work site is cleaned and cleared of all debris and made safe in accordance
with the company requirements
Tools and equipment are cleaned and stored to their proper places
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Copyright Ethiopia Occupational Standard
2011
Model Curriculum
Resource Requirements
Resource Requirements
Recommended
Item Description/
Category/Item Quantity Ratio
No. Specifications
(Item: Trainee)
A. Learning Materials
1 TTLM Prepared by trainer 1 pcs 1:25
2 Learning module Prepared by trainer 1 pcs 1:25
3 Schematic diagram Prepared by trainer 5 pcs 1:5
4 Electrical symbol Prepared by trainer 5 pcs 1:5
Equipment(machine) Supplied by 1:25
5 1 pcs
manual manufacturer
Learning Facilities &
B.
Infrastructure
1. Lecture room 10 m × 8 m 1 1:25
2 Work shop 10 m x15 m 1 1:25
C. Consumable Materials
1. wires 2.5 mm2 5 roll 1:5
2. Terminal lugs 6 mm diameter 25 pcs 1:1
3 Terminal blocks 6 mm diameter 25 pcs 1:1
4 Terminal wire marker 25 pcs 1:1
5 Limit switches 220 v 5 pcs 1:5
6 Relay 12 v 5 pcs 1:5
7 paper A4 1 ream 1:25
D. Tools and Equipment
1 Pliers assorted 5 pcs 1:5
2 screw drivers assorted 5 pcs 1:5
3 wrenches assorted 5 pcs 1:5
4 Multi meter Digital/Analog 5 pcs 1:5
5 calibrators 5 pcs 1:5
signal generators and 5 pcs
6 1:5
signal simulators
7 oscilloscope 5 pcs 1:5
configuration or 5 pcs
8 1:5
programmer
Low voltage power 5 pcs
9 1:5
supply(DC)
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Model Curriculum
Computer(PC/lap)progra 5 pcs
10 1:5
mming console
Logo of TVET
LEARNING MODULE 7
Provider
LEARNING OUTCOMES:
At the end of this module the trainer will be able to
LO1: Plan and prepare to undertake start-up and commissioning process
LO2: Start-up and commission instruments and control devices
LO3: Check commissioned systems and equipment
MODULE CONTENTS:
LEARNING STRATEGIES:
Lecture-discussion
Demonstration
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Model Curriculum
Practical exercises
ASSESSMENT CRITERIA:
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Model Curriculum
Resource Requirements
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Model Curriculum
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Model Curriculum
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
oral question
Theoretical exam/written tests
*for the modules
ASSESSMENT CRITERIA:
LO1: Plan and prepare training activities
Required tools, materials and equipment are prepared in the worksite.
Stage of development is determined from discussion with the service
technician, observation of the service technician and/or a formal assessment being
carried out
Measures are taken to ensure that the service technician understands OHS
requirements and safe working procedures and practices for the particular worksite
and the activities to be undertaken
Preparation for particular training includes deciding which activities are to be
undertaken by the service technician and the level of supervision is planned
Confirmation from the service technician is sought regarding the level of
understanding of the training activity to be performed
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Resource Requirements
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Model Curriculum
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Model Curriculum
ASSESSMENT CRITERIA:
LO1: Assess quality of Received Materials or Components
Work instructions are obtained and work is carried out in accordance with
standard operating procedures
Received materials or component parts are checked against workplace
standards and specifications
Faulty material or components related to work are identified and isolated
Faults and any identified causes are recorded and/or reported in accordance
with workplace procedures
Faulty materials or components are replaced in accordance with workplace
procedures
LO2: Assess Quality of Service
Information on the quality and other indicators of production performance is
documented in accordance with workplace procedures
Completed work is checked against documented workplace
standards relevant to the task undertaken
Faulty items or below standard services are identified and corrected
Deviations from specified quality standards and its causes are documented
and reported in accordance with the organization standards operating procedures
LO3: Engage in Quality Improvement
Process improvement procedures are participated in relation to workplace
assignment
Work is carried out in accordance with process improvement procedures
Performance of operation or quality of product or service to ensure customer
satisfaction is monitored
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Model Curriculum
Resource Requirements
EEL ICS3 M09 0811 Applying Quality Control
Level III
Recommended
Item
Category/Item Description/ Specifications Quantity Ratio
No.
(Item: Trainee)
A. Learning Materials
1. Manuals or TTLM To be prepared by trainers 1 1:5
2 presentation circuit diagrams To be prepared by trainers 1 1:5
Learning Facilities &
B.
Infrastructure
1. Lecture room 5 x 8m 1 1:25
2 Demonstration room 5 x 8m 1 1:25
C. Consumable Materials
1. Stationary For documentation 25 pcs 1:1
2 pen For documentation 5 pcs 1:5
3. wires For documentation 5 pcs 1:5
4 cables
5 soldering lead
D. Tools and Equipment
1 electrical tape For checked 5 pcs 1:5
2 ICs For checked
3 Capacitors For checked 5 pcs 1:5
4 DMM/AMM For checked 5 pcs 1:5
5 pliers For assemble/de-assemble 5 pcs 1:5
6 Screw driver For assemble/de-assemble 5 pcs
7 cleaning material (blower) For clean 5 pcs 1:5
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MODULE CONTENTS
LO1: Communicate Information about Workplace Processes
1.1 Definition of Communication
1.2 Forms of Communication
1.3 Elements of Communication
1.4 Verbal and Non-Verbal Communication
1.5 Interviewing and Active Listening Techniques
1.6 Communication Barriers
LO2: Lead Workplace Discussion
2.1 Organize Information
2.2 Understand and Convey Intended Meaning
2.3 Participate in variety of Workplace Discussion
2.4 Response to workplace Issues
LO3: Identify and Communicate Issues Arising in the Workplace
3.1 Identifications of Issues and Problems
3.2 Initiate Dialogue with Appropriate Staff /Personnel
LEARNING STRATEGIES:
Lecture-discussion
Demonstration
Practical exercises
*for the modules
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
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oral question
Theoretical exam/written tests
*for the modules
ASSESSMENT CRITERIA:
LO1: Communicate information about workplace processes
Appropriate communication method is selected
Multiple operations involving several ics areas are communicated accordingly
Questions are used to gain extra information
Correct sources of information are identified
Information is selected and organized correctly
Verbal and written reporting is undertaken when required
Communication skills are maintained in all situations
LO2: Lead workplace discussion
Response to workplace issues are sought
Response to workplace issues are provided immediately
Constructive contributions are made to workplace discussions on such
issues as production, quality and safety
Goals/objectives and action plan undertaken in the workplace are
communicated
LO3: Identify and communicate issues arising in the workplace
Issues and problems are identified as they arise
Information regarding problems and issues are organized coherently to
ensure clear and effective communication
Dialogue is initiated with appropriate staff/personnel
Communication problems and issues are raised as they arise
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Resource Requirements
Recommended
Item
Category/Item Description/ Specifications Quantity Ratio
No.
(Item: Trainee)
A. Learning Materials
TTLM To be prepared by trainers
1. 1 1:25
Operation and instructional Manufacturer 1:5
2 manual 5
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Logo of TVET
LEARNING MODULE 11 Provider
TVET PROGRAM TITLE: Instrumentation and Control Servicing Level III
MODULE TITLE: Leading Small Teams
MODULE CODE: EEL ICS3 M11 0811
NOMINAL DURATION: 25 Hrs
MODULE DESCRIPTION: This unit covers the knowledge, attitudes and skills to lead
small teams including setting and maintaining team and individual performance standards.
LEARNING OUTCOMES:
At the end of this module the trainer will be able to
LO1: Provide Team Leadership
LO2 : Assign Responsibilities
LO3: Set Performance Expectations for Team Members
LO4: Supervised Team Performance
MODULE CONTENTS:
LO1: Provide team Leadership
1.1. Definitions of Team and Leadership
1.2. Identify Work Requirements to Team Members
1.3. Reasons for Instruction and Requirements
1.4. Team Members’ Queries and Concerns
LO2 : Assign Responsibilities
2.1 Allocate Duties and Responsibilities
LO3: Set Performance Expectations for Team Members
3.1 Set and Communicated Performance Expectations
3.2 Establish Performance Expectations based on Client Needs
LO4: Supervised Team Performance
4.1 Methods of Monitor Performance
4.1.1 Formal Process
4.1.2 Informal Process
4.2 Performance Issues
4.2.1 Work Output
4.2.2 Work Quality
4.2.3 Team Participation
4.2.4 Compliance with Workplace Protocols
4.2.5 Safety
4.2.6 Customer Service
4.3 Feedback
4.3.1 Formal process
4.3.2 Informal process
LEARNING STRATEGIES:
Lecture-discussion
Group discussion
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Model Curriculum
Demonstration
Hands- on- exercise
*for the modules
ASSESSMENT METHODS:
Competence may be assessed through:
Practical assessment
Simulation
oral question
Theoretical exam/written tests
*for the module
ASSESSMENT CRITERIA:
LO1: Provide Team Leadership
Work requirements are identified and presented to team members
Reasons for instructions and requirements are communicated to team members
Team members’ queries and concerns are recognized, discussed and
dealt with client
LO2: Assign Responsibilities
Duties and responsibilities are allocated having regard to the skills,
knowledge and aptitude required to properly undertake the assigned task and
according to company policy
Duties are allocated having regard to individual preference, domestic and
personal considerations, whenever possible
LO3: Set Performance Expectations for Team Members
Performance expectations are established based on client needs and
according to assignment requirements
Performance expectations are based on individual team members duties
and area of responsibility
Performance expectations are discussed and disseminated to individual team
members
LO4: Supervised Team Performance
Monitoring of performance takes place against defined performance
criteria and/or assignment instructions and corrective action taken if required
Team members are provided with feedback, positive support and advice
on strategies to overcome any deficiencies
Performance issues which cannot be rectified or addressed within the
team are referenced to appropriate personnel according to employer policy
Team members are kept informed of any changes in the priority allocated
to assignments or tasks which might impact on client/customer needs and
satisfaction
Version 1
Ministry of Education Instrumentation and Control Servicing
Page 43 of 48 December
Copyright Ethiopia Occupational Standard
2011
Model Curriculum
Resource Requirements
Version 1
Ministry of Education Instrumentation and Control Servicing
Page 44 of 48 December
Copyright Ethiopia Occupational Standard
2011
Model Curriculum
Logo of TVET
LEARNING MODULE 12
Provider
LEARNING OUTCOMES
At the end of the module the trainee will be able to:
LO1: Diagnose the business
LO2: Benchmark the business
LO3: Develop plans to improve business performance
LO4: Develop marketing and promotional plans
LO5: Develop business growth plans
LO6: Implement and monitor plans
MODULE CONTENTS
LO1: Diagnose the business(7 hrs)
1.1 Acquiring/determining data required
1.2 Data analysis
1.3 Determining competitive advantage
1.4 Undertaking SWOT analysis
LO2: Benchmark the business(13 hrs)
2.1 Benchmarking
2.2 Comparing own practice and benchmarked indicators
2.3 Identifying areas of improvement
LO3: Develop plans to improve business performance(12 hrs)
3.1 Listing required improvement
3.2 Determining cost-benefits ratios
3.3 Determining work flow changes
3.4 Ranking proposed improvements
3.5 Developing action plan
3.6 Organizational structures
LO4: Develop marketing and promotional plans(24 hrs)
4.1 Strategic management process(vision, mission, goals, objectives, targets,
aims and strategies)
4.2 Developing practice objectives
4.3 Identifying target markets
4.4 Obtaining market research data
4.5 Obtaining competitor analysis
4.6 Developing market position
4.7 Practice brand, labeling and packaging
4.8 Identifying benefits of practicing brand for products/service
Version 1
Ministry of Education Instrumentation and Control Servicing
Page 45 of 48 December
Copyright Ethiopia Occupational Standard
2011
Model Curriculum
MODULE ASSESSMENT:
Written test
Demonstration
Interview
Direct Observation with Oral Questioning
ASSESSMENT CRITERIA:
Version 1
Ministry of Education Instrumentation and Control Servicing
Page 46 of 48 December
Copyright Ethiopia Occupational Standard
2011
Model Curriculum
Version 1
Ministry of Education Instrumentation and Control Servicing
Page 47 of 48 December
Copyright Ethiopia Occupational Standard
2011
Model Curriculum
Resource Requirements
Recommended
Item
Category/Item Description/ Specifications Quantity Ratio
No.
(Item: Trainee)
A. Learning Materials
CBLM - Trainer’s made handouts
KAB _Trainee handbooks
1. 25 1:1
CEFE
SYB
2. Textbooks If available 25 1:1
1. Hisrich, Understanding
Entrepreneurship.
2. Thimons, New Venture
Creation
3. Gupta, Micro and Small
Business Management
4. Hailay G/Tinsae:Small
Business Management
3. Reference Books 5 1:5
5. Gilkerson, self
employment from dream to
reality
6. Woretaw Bezabih
,entrepreneurship(Amharic
version)
Version 1
Ministry of Education Instrumentation and Control Servicing
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Copyright Ethiopia Occupational Standard
2011
Model Curriculum
C. Consumable Materials
1 Blank CD - CD-R/RW 5 1:5
- Whiteboard marker, printing
2 Stationery
paper, printer ink
3 Flash disk San disk or similar 4GB 5 1:5
Zope card hard
card/file(claser)
Flip chart local
Marker white board and
4
permenant(all clours)
Scotch
Candy
chocolate
D. Tools and Equipments
1 Samples business plan 5 1:5
At least 80 GB,
2 Computer 3.4Ghz, P IV 12 1:2
With Expandability
3 UPS 750 Volt Ampere 2
American socket
4 Divider 6
supporter
5 Multimedia projector - LCD 1 1:25
6 Printer Laser Jet 1
7 Desk jet Printer Color 1 1:25
8 digital Camera Digital 1 1:25
9 Scanner Image and Text support 1 1:25
10 Laptop Toshiba 5 1:5
11 Photo copier canon 1 1:25
12 Dart 5 1:5
Version 1
Ministry of Education Instrumentation and Control Servicing
Page 49 of 48 December
Copyright Ethiopia Occupational Standard
2011
Model Curriculum
Acknowledgement
We would like also to express our appreciation to the following Officials and Staff of
Ministry of Education who made the development of this curriculum possible –
Version 1
Ministry of Education Instrumentation and Control Servicing
Page 50 of 48 December
Copyright Ethiopia Occupational Standard
2011