OnLogic Smart Building Ebook v.1
OnLogic Smart Building Ebook v.1
Leveraging Real-time
Insights at the Edge
Table of Contents
Leveraging Data for a Smart Building 03
Introduction 03
What is a smart building? 03
Smart building goals 04
Smart building goal 1: energy and money savings 04
Smart building goal 2: Reduce CO2 emissions 04
Smart building goal 3: building maintenance improvements 05
Smart building goal 4: occupant comfort, health and safety 07
Smart building goal 5: tenant retention 07
Smart building goal 6: increased property valuation 07
Data, the key to reaching smart building goals 08
Collecting the data 09
Building dashboards and analytics 09
Machine learning and artificial intelligence in a smart building 10
Using data for a smart building digital twin 11
Benefits of digital twins in smart buildings 12
What technology can help create digital twins? 12
2
Leveraging Data for a Smart Building
Introduction
“The measure of intelligence is the ability to change” is a quote widely attributed to Albert Einstein. He was
most likely talking about smart people,but the same idea could apply to smart buildings - a building is only as
smart as its ability to change and adapt to the data.
New York City has the most ambitious building emissions legislation enacted by any city in the world.
Smart building solutions leverage data to deliver next-level benefits that promote sustainability, deliver
savings, improve occupant satisfaction, and enhance security. The best part is, they deliver all those benefits
by adapting to changing data - now that’s intelligent!
In this eBook, we present a series of articles that provide you with a solid foundation for understanding smart
buildings. What they are, their benefits, and how buildings become smart by leveraging real-time insights
from the network edge.
Whether you own or manage a high-rise commercial building or a small warehouse, just about any building
size can benefit from smart building technology. It all starts with the data.
3
Smart building goals
Goals for implementing smart building solutions include:
5. Tenant retention
International cooperation is required to reach the agreement’s overall goal to limit global warming to no more
than 1.5 degrees Celsius. The first step to reach that goal is to reduce emissions by 45% in 2030 and reach
net zero by 2050.
4
What is net zero?
Net zero means that greenhouse gas emissions are cut to as close to zero as possible, with any remaining
emissions offset by removing an equivalent amount of greenhouse gasses from the atmosphere.
New York City legislation with a goal to achieve net zero emissions
Cities, including the largest city in the United States, are creating their own pathways to address climate
change. Local Law 97 is New York City legislation created to drive deep emission cuts from buildings. It’s the
most ambitious building emissions legislation enacted by any city in the world.
The law requires large buildings of over 25,000 square feet to meet energy efficiency guidelines and limit
carbon emissions starting in 2024 or pay an annual fine. The amount of the fine increases over time and can
be significant. The ultimate goal is a drive toward net zero emissions by 2050.
With a population of about 8 million people, New York City uses and generates a lot of power.
• Reactive maintenance
◦ Corrective action is performed only after equipment falters or fails completely. Sometimes
this can’t be avoided.
• Preventative maintenance
◦ Performing regular, prescheduled maintenance checks and repairs — whether they are
needed or not.
• Predictive maintenance
◦ Maintenance is based on data rather than a predetermined schedule. This is where smart
building technologies can be the most helpful.
Filters are used in HVAC applications to remove airborne particles such as dust and pollen for occupant
health and wellness. The airborne contaminants accumulate in the filter and can reduce efficiency and even
eventually block the filter. A clogged air filter can adversely affect the performance of the HVAC system and
may cause damage to HVAC components.
6
Let’s look at how the three types of air filter maintenance play out in practice.
• Predictive maintenance could identify a need for maintenance due to a change in air pressure
or flow rate drop.
◦ In a building with low occupancy, a filter change may need to happen less frequently. Or a
building exposed to a lot of airborne dust might need to have a filter changed more frequently.
▪ Ideally, reactive maintenance could be reduced or eliminated and it might save money
and/or enable a healthier environment for the occupants.
Safety requirements also include air quality, fire prevention, and elevator safety. For example, a smart building
can often predict a power loss before it happens and recall elevators to the nearest floor and open doors.
For example, LEED (Leadership in Energy and Environmental Design) is the most widely used green building
rating system in the world. They provide a framework for healthy, efficient, and cost-saving green buildings.
Buildings that are LEED certified can command a 21.4% higher average market sales price per square
foot over non-LEED buildings. In addition, they have consistently achieved higher rents than non-LEED
counterparts, averaging 11.1% higher rent than non-LEED certified buildings.
7
Achieving a high LEED (Leadership in Energy and Environmental Design) rating is a selling point for any building.
• Electricity • Steam
• Gas • Elevator and escalator controls
• HVAC controls • Occupancy monitoring
• CO2 monitoring • Security systems
• Water • Fire
In addition, data can be collected by any number of IoT sensors. To get a handle on all the data, many
building owners are creating a data lake.
Once the data is collected, dashboards and real-time analytics can paint a full picture of the building.
Machine learning can then be employed to guide decisions and predict outcomes for cost savings and
energy efficiency.
8
Collecting the data
Critical to any smart building solution is data, and critical to data collection is a gateway. A gateway is a
bridge between your on-site devices and off-site compute and data storage infrastructure.
• Compact size with multiple mounting options to fit in a variety of locations, including equipment rooms,
closets, or cabinets
• Many industrial I/O options to connect to a variety of inputs including legacy equipment
• Ability to withstand temperature variability, as many mechanical rooms are vented to the outdoors
• Multiple LAN ports to keep cloud-destined data separate from the building network
The HX500 (OR HX511) is compact, replete with I/O, and designed for the Internet of Things (IoT).
• HVAC control: occupancy and weather can be factored into the HVAC system to ramp up or ramp down
based on the data. Having this degree of control over an HVAC system can mean energy and money
savings – all while maintaining a comfortable environment for occupants.
• CO2 level monitoring: CO2 levels can be monitored in real time, and if they are in line with building
guidelines, the system can automatically reduce the outside air intake. If the CO2 levels near the limit,
additional outside air can be brought in.
• Occupancy level tracking: the number of occupants can be tracked down to floors, regions, and rooms
to adjust lighting and HVAC throughout the course of the day.
• Demand shifted to off-peak times: many municipalities charge a premium during peak hours. For
example, during the summer in New York City, Con Edison has times where they charge a peak rate
that is significantly higher than the standard rate. Shifting electricity demand to off-peak times can
potentially save buildings thousands of dollars in monthly energy costs.
• Alerts: text messages, emails, or any variety of notification alerts can be sent for data thresholds based
on data type or even time and day of the week.
10
A building may have several sources of energy such as steam, gas, and electric.
For example - what would happen if a fire were to break out, could it be contained? Are the doors wide
enough for egress? Or what if the building were to host a special event - how will the HVAC handle 20% more
occupants?
11
With all the data that is collected and available, the use cases for digital twins are pretty much unlimited.
Since simulations take place virtually, property managers can be prepared for a wide range of scenarios,
anticipate how changes will impact other systems, and test proposed improvements.
• Intelligent recommendations
12
IT vs OT: How Information Technology and
Operational Technology Differ
In a smart building, IT includes things like servers, networking devices, and endpoint devices, while OT
generally includes things like lighting, HVAC, elevators, surveillance, access control, and more.
IT vs OT was once thought of as representing business needs vs facility needs or software vs hardware,
and the distinct teams responsible for each. The IT team was in charge of the data, and the OT team was in
charge of the machines. But increasingly, the value of IT data to the success of OT processes is bringing IT
and OT closer and closer together. This concept of merging IT with OT is known as IT/OT convergence.
13
When it comes to IT, many people think of technical support. While troubleshooting is one part of what an IT
team does, there are many other subsets of IT including software development, communication, information
security, system administration, infrastructure, networking, and telecommunications.
IT’s main objective is to ensure that all data is managed, processed, and stored securely. Because information
technology is closely tied to network access, it’s important to make sure all data is secure and that any
potential risks are continuously identified and mitigated. Security analysts within IT help to protect sensitive
information and identify any potential threats through the implementation of cyber security.
Downtime refers to the time when building functions are halted, whether planned or unplanned. For example,
if the elevators stopped working in a high rise, workers can’t get to work and residents can’t get home. If the
power goes out, workers are unable to access their computers or walk around a building safely.
Unplanned downtime often proves to be very expensive for businesses to deal with and can create customer
dissatisfaction. OT’s main concern is to prevent downtime as much as possible.
IT/OT convergence
IT and OT have largely remained separate fields, but in recent years, IT/OT convergence has become an
increasingly growing idea. When it comes to IT and OT, convergence offers many benefits, but also comes
with some potential risks that are important to consider.
14
On the one hand, IT/OT convergence offers a lower chance of downtime with OT, and since downtime is often
very expensive to deal with even for a short amount of time, this is very appealing for OT. However, security
analysts within IT are often hesitant to converge because of the potential security risks.
Once you connect building equipment to the internet, cyber attacks to critical infrastructure become a
potential threat. The IT and OT teams might have different security standards and decision criteria to address
this threat, which can result in friction between the teams.
Industrial PC hardware can help alleviate these concerns when built with isolated dual network connections.
One network port is used to connect to the public wide area network (WAN) and the other port is connected to
a private internal network (LAN). Ports should have separate network controllers to ensure maximum isolation.
WAN LAN
Industrial PCs can deliver dual LAN to alleviate some IT security concerns.
15
Customer Story: Prescriptive Data
Back in 2003, through a series of cascading events and errors, a small fire in Ohio wreaked havoc on the national
grid leading to a major power outage in the northeast. As the outage spread to New York City, the operators at Con
Edison’s control center realized that in less than 30 seconds, the electrical grid would shut down.
At the time, thirty seconds was not enough time to have any meaningful impact on the outcome. In the end,
some areas of New York City were in the dark for over 30 hours. Among other issues, thousands of people
had to be rescued from stuck elevators.
New York City is home to more than 6,600 high rises which is a building with more than 12 stories.
It’s scenarios like those that keep the Rudin Management team up at night. The Rudin Management Company is
one of the largest privately owned real estate companies in New York City where they oversee the daily operations
of 33 commercial and residential properties totaling over 15 million square feet. In addition to occupant safety,
sustainability and innovation have always been guiding forces for the Rudin Management Company.
16
It started with smart grid technology
In 2010, Rudin Management received an incentive grant from the US government to work on Smart Grid
Technology. The Smart Grid is not just about utilities and technologies; it is about giving energy consumers the
information and tools needed to make choices about energy use. The project grew and evolved and in 2015,
Rudin realized that their sustainability solution, known as Nantum OS, could benefit other building management
owners and managers so they created the Prescriptive Data company as a wholly owned subsidiary.
To achieve these goals, Prescriptive Data turns to their flagship solution, Nantum OS which provides real
estate owners and operators with a secure cloud-based data warehouse and a single pane of glass to
manage their entire portfolio.
17
“ With today’s connected buildings, data is an absolute necessity for building managers and
operators to do their jobs well. Nantum OS takes real time data from a variety of sources
such as BMS, occupancy sensors and weather apps and, joining it with historical information,
uses AI and machine learning to identify trends and make recommendations to optimize
future building operations. These smart recommendations not only reduce a building’s carbon
emissions, but can save thousands of dollars in operational costs every week.”
• Scalable - consistent architecture that stretches from the building to the cloud
• Resilient - ability to withstand the environment of a mechanical room which could include airborne dust
and oil as well as temperature variability
Even the cleanest mechanical room is not a hospitable environment for a standard off-the-shelf PC.
18
“ We needed a device robust enough to survive in our mechanical spaces, with a proven track
record, powerful enough to manage thousands of data points, and capable of supporting our
network security requirements. We were already working with and trusted Intel so teaming with
OnLogic helped us find the best Intel-based platform for our needs. OnLogic has proven to be a
valued partner in helping deliver our solution.”
“ Prescriptive Data’s innovative software solution utilizing OnLogic’s platform, is a great example
of a smart building automation that offers many benefits from energy efficiency to tenant
health and wellness while fostering the property’s reputation for environmental sustainability.
There is no need to guess on the benefits, the solution clearly enables you to track and evaluate
your goals.”
19
Nantum OS provides historical and real-time data for building engineers to visualize equipment health
and manage energy and carbon emissions.
By leveraging Nantum OS, the Rudin Management Company has seen incredible results including:
In 2019, Rudin estimated the energy cost savings across its commercial portfolio totaled $19 million overall.
20
Best PCs for Building Automation Systems
Like any Internet of Things (IoT) application, building automation requires deploying local devices in order
to collect, process, and execute on data. Data is usually collected from the edge - including HVAC systems,
boilers, power metering systems, and more, then delivered to the systems that use the data to make
decisions.
Smart buildings are using data to make the decision at the right time.
Access control solutions include entry systems like a keyfob for an apartment building which relies on RFID
enabled readers at the edge, connected to an edge PC. Vehicle access control can be attained by leveraging
machine vision with AI inferencing solutions. This can be accomplished with a toolkit like OpenVino from
Intel. You can use Optical Character Recognition (OCR) to read the license plates of cars trying to enter a
garage and compare them against a list of authorized vehicles.
A PC such as Onlogic’s K800 allows for a number of PoE cameras to be used so you can monitor all your
video channels from a single device. Additionally its rugged build allows for it to be deployed in a wider
temperature range whether you need to locate the PC inside or outside.
• There were almost 5.9 Million commercial buildings in the United states as of 2018. A combined total of
nearly 100 billion square feet.
• More than half of commercial properties in the US were built between 1960 and 1999. 25% have been
built since 2000.
With older buildings you will need to account for legacy HVAC, elevator, and other connected systems. And,
you will need to work with older communication modules. BACnet is still the de facto standard for the building
automation industry despite being standardized over 25 years ago in 1995.
One very common legacy connection for building automation is the COM port - also called a serial port. This
interface enables a PC to transmit or receive data one bit at a time. It is one of the oldest types of interfaces
so it’s important that your computer can support it. Many commercial off-the-shelf PCs don’t offer this type of
interface, but it is a staple of industrial computing I/O.
The Factor Series offers an integrated DIN rail connection to mount where you need it.
23
For example, you can configure a CM4-powered Factor 202 with up to 8 GB of RAM, 32 GB of onboard eMMC
storage, and an M.2 SATA drive up to 2 TB. Our custom carrier board gives you a wealth of I/O including serial
ports. It also offers a 2.4” capacitive touch screen to give you direct control over the device and the data on
it. With an integrated DIN rail and wall mounting options, you can install a Factor 202 just about anywhere
you need it. This flexible, reliable, and compact powerhouse lowers the barrier to entry for many IoT projects,
allowing you to deploy at scale.
In addition, if the actual monitoring is being done off-site, you can configure the Factor Series, as well as
many of our other systems, with cellular connectivity to help streamline communications.
Data aggregation
Once you’ve collected the data to feed into your Building Automation System (BAS), then you’re ready for the
next step to create a complete picture of the building. Depending on the scope of the project, you may need
gateways to aggregate your edge data first, or send the data to a cloud service like AWS. Alternatively, you
may want to process the data before sending it to the cloud with an edge server.
Data aggregators typically need to have a little more compute power. A system like those found in our Helix
Series provides incredible reliability with compute performance. For example the HX600 can be configured
with a dedicated GPU. The hybrid fanless design of this system maintains the fanless, solid-state reliability of
the core system while fans actively cool the GPU in a separate compartment.
Another great example is the HX401 powered by Intel® 12th Generation CPUs. These processors are
specifically enhanced for the edge, featuring a hybrid architecture that combines performance-cores and
efficient-cores with Intel Thread Director.
If you are looking to do more data analysis on-prem to minimize latency and reduce your bandwidth or cloud
service costs, you can consider an edge server like our Axial AC101 rackmount server.
24
Next steps
Ready to get more specific with your hardware requirements? We’ve created a guide with a handy checklist
outlining the most important information to consider before selecting the hardware platform for your smart
building project. Continue reading to learn which variables, configuration options, software choices, and more
will inform the hardware you need to launch a successful project.
25
The Ultimate Hardware
Selection Checklist
We’ve collected the most important questions to consider before selecting the hardware platform for your project.
Armed with answers to these questions, you’ll be in the best position to choose your ideal computer solution.
Application
Knowing how the hardware will be used will help inform system selection.
□ What will the system be used for? (Machinery, Data logger, HMI, Edge Device, Server, etc.)
□ What other systems or hardware will it be connecting to? (Peripherals, Gateways, Networks)
□ Where will the data live? (On the system? On a central server? In the cloud?)
Environment
Understanding where the computer will be installed will influence the level of ruggedness required.
□ What are the extreme low and extreme high temperatures of your deployment environment?
□ Any vibration or shock? (Will it be installed in a vehicle or in another vibration or shock-prone location?)
□ What level of processing will you need? (Intel Atom, Celeron, Core i3/i5/i7/i9 Xeon or AMD Ryzen, EPYC)
□ Does your application require a graphic processing or vision processing unit? (GPU or VPU)
□ Which and how many I/O ports will you need? (LAN, Serial Ports/COM, Video Outputs,
USB [Type A or C?])
□ How do you plan to power the system? (AC Adapter or direct input?)
□ What type of input voltage will you be providing? (12V, 24V, 48VDC)
Time Frame
In addition to the right-fit hardware solution, it’s important that your hardware provider can meet all of your
project expectations, including timing.
□ Once you’ve received the prototype, how long do you anticipate your testing phase will last?
□ After approving the prototype, when do you anticipate moving to full roll-out?
□ Are there lead time limitations? Other than “as soon as possible,” how quickly after ordering would you
require fulfillment based on project timelines?
27
Quantity
The number of systems you require may impact lead times, fulfillment requirements and of course budget.
Lifecycle Needs
Particularly for industrial applications, the lifecycle of your chosen system, and its components, is a vital
consideration.
Budget
Keeping budget targets front of mind will help inform configuration decisions throughout the selection process.
□ Do you want to have the systems branded with your company logo or colors?
28
Decision making process
Knowing the individuals and processes involved in your hardware decision will aid in efficient selection and
configuration.
□ Has the hardware project already been approved internally, or is approval contingent on a viable hardware
solution?
□ Have you been using a previous solution for this project? If so, what was it?
□ What was good about the previous solution and what needs improvement in the new solution?
□ What prompted you to change hardware?How do you plan to mount the system?
With the innumerable differences in nomenclature, configurations, form factors and features, it can be
challenging to determine which industrial computer is best suited for your application. We’ve created
this guide, and its accompanying checklist, to help you make an informed decision when selecting and
configuring an industrial computing solution. Getting this decision right the first time can save you a lot of
headaches, not to mention significant time and money. Every project is unique, but if you’re able to answer
these key questions in advance you’ll be well on your way to a successful hardware deployment.
If the computer will only be part of the end solution, be it automation equipment, a data logger, or HMI,
then you’ll need to establish and clearly define what, specifically, the computer will be responsible for once
installed. This will help inform everything from memory and storage needs, to processing power, expansion
requirements and connectivity demands. On the connectivity side, you’ll want to consider what other
equipment the computer will need to connect to or interface with. Peripherals with proprietary connectors,
or systems that require a specific wireless communication protocol, should be evaluated and included during
the consideration phase.
30
It’s also important to take into account where your data will live. If the computer will collect, process and act
on data itself, your needs for wireless or wired network connectivity will be very different than if the system
will need to transmit data to a central server or the cloud. Your network infrastructure should also
be assessed to ensure it can accommodate the new devices you’ll be adding to it.
Dust, dirt, chemicals and moisture are computer killers. Most traditional computer hardware is cooled using
fans to pass air over the heat-generating components of the system. In many industrial environments, that
air is accompanied by contaminants that are deposited inside the computer as the air moves through. Those
particulates can quickly build up, causing overheating or shorting that can instantly destroy the computer,
causing downtime and data loss. Fanless systems prevent this type of damage by implementing alternative
cooling technologies, like heatsinks and heat spreaders, to cool the system passively. By using convection to cool
the system, the fan can be removed and enclosures without openings can be utilized, helping to protect internal
components and eliminating moving parts, creating a fully solid state solution (assuming solid state storage
drives are used).
In terms of operating temperature, if your application will subject the computer to ambient temperatures under
0°C (32°F) or above 40°C (104°F), you should probably consider a rugged computer, which utilizes components
rated for temperatures at the extreme ends of the scale. Further, if the computer will be exposed to frequent or
prolonged vibration or impact forces (like those common with in-vehicle installations), it’s best to use a rugged
computer. Rugged computers are designed with fewer non-permanent connections and often utilize vibration-
dampening technologies. Rugged systems also typically have the best EMC protections, often doubling the
requirements of industrial systems.
In some instances it may be most practical or cost effective to consider an additional enclosure for your hardware,
particularly if you plan to install or utilize equipment outdoors. If you choose to install your system in an enclosure,
be sure to evaluate the airflow to determine if additional fans or other active cooling solutions will be required.
Whether you utilize an enclosure or not, be sure to account for how you’ll mount or install your devices. Many
computing solutions can be wall or VESA mounted, but additional brackets or other components may be required.
I/O Ports
How you connect the system to the rest of your infrastructure is a crucial element in ensuring an easy
installation. LAN ports for networking, Serial Ports for machine to machine communication, Video Outputs
for display interface, and USBs in varying generations and form factors will all need to be carefully considered
and accounted for. Depending on the system you choose, you may be able to customize the I/O coastline.
In some instances, however, you may be limited to what’s available on the motherboard, or what’s been
selected by the computer manufacturer to be populated, so make sure you understand what you need and
what can and can’t be configured. I/O ports are also a common delivery portal for adverse electromagnetic
compatibility conditions, so understanding the desired I/O complement can mitigate unexpected
complications during rollout or testing for any desired industry or application-specific certifications.
Storage
The amount and type of storage you select will go a long way to future proofing your chosen computing
solution. You’ll want to consider not only how much storage space you need now, but how much you may
need in the future. In some instances, storage can be upgraded or hot swapped, but it’s best to think about
your long term needs in advance to prevent data overruns that might require additional external hardware to
support. For most industrial applications, solid state storage drives will be preferred, but for some use cases
spinning drives may be a viable, cost-effective solution. It’s also important to consider how you’ll architect
your data and whether you’ll want/need to set up a RAID solution to protect mission critical information.
This is also the stage at which you’ll want to think about how much local storage and computing you’ll need,
versus what can be stored and/or processed in the cloud. On-premise Edge Servers are an increasingly
popular option to help minimize both latency and bandwidth costs.
Memory
The amount and type of RAM will greatly impact the operating speed of your system. Like the processor
selection, your choice of RAM will ensure that the system can perform the requisite simultaneous tasks
your project requires. The more RAM you configure, the better your systems will be at multitasking. Keep in
mind that there is a limit to the amount of RAM that a given motherboard can support. The frequency of the
RAM also needs to match that supported by the motherboard. Higher RAM frequencies ensure a faster data
transfer, which, in turn, makes for faster task processing. The motherboard specifications will also dictate
whether the system will support dual channel communication with the memory controller, effectively allowing
32
you to double RAM bandwidth by allowing simultaneous access to the RAM modules. This is another
instance where working with an experienced hardware vendor can take a lot of guesswork out of the process.
Power
The installation location for your systems will inform how they’ll be powered, and you’ll want to make sure
that your chosen system supports both the input voltage and connection standard available. For example, if
you will be directly connecting your systems to power they may not each require a separate power adapter,
which could save significant costs depending on how many systems you plan to install. Many industrial
computers offer support for variable power input, ranging from 9-48VDC, which can provide some flexibility,
but it’s important to understand your power setup in advance. Be aware that many systems require a power
adapter to properly protect from damage or malfunction when integrated. Only a subset of systems can run
on DC power and fewer of those can run on a DC power system shared with other devices. Having a clear
understanding of your power system is crucial to ensuring a safe and reliable installation.
Wireless
Wireless connectivity is becoming ubiquitous among consumer devices, but industrial systems most
frequently need to be specifically configured with the desired wireless card if Wi-Fi, Bluetooth, 4G or LoRa
connections are necessary. In addition to the card itself, be sure to consider the number, type and size of
antennas you’ll need. Integrated antennas are seldom sufficient, particularly in industrial settings, to enable
reliable connectivity. There are also legal constraints regarding antenna gain that can differ by geographic
location, as well as functional constraints including antenna polarization and coax loss, all of which are also
dependent on the number of total radios in the device. Having a plan for where and how antennas will be
installed or mounted is imperative.
Operating System
Your choice of operating system will be informed by the software or applications you intend to run.
Understanding which flavors of Windows, Linux or your OS of choice, that your selected hardware will
support, or can be pre-configured with, will save you a lot of potential compatibility headaches over time.
For some embedded applications, you may not require a pre-installed OS, which can save significant cost,
but it’s important to verify that up front.
Other Software
Finally, understanding the entire software stack that will be installed on the system can inform everything
from processor selection, to RAM requirements and storage needs. You may also be able to leverage your
hardware vendor to pre-image any software prior to shipping your systems, saving you a great deal of time
and making fulfilment to your customers, or installation into your products or facility much easier.
How many systems will you need, and for how long?
In addition to the question about when you’ll need to receive that first order, be sure to inform your hardware
vendor about how many systems you’ll require, and over what amount of time, to ensure adequate stock and
minimize lead time concerns. Setting up recurring orders, and/or having an accurate forecast to provide your
hardware vendor can significantly reduce instances of backorders or component shortages impacting
your project.
Another important consideration, particularly for industrial applications, is component lifecycle. The
manufacturers of computer components are constantly updating their offering to keep up with the needs
of users. For consumer electronics, those type of product line refreshes are a fact of life, and provide
opportunities for users to upgrade their systems as capabilities expand. However, for industrial users, these
type of component changes can have far reaching impacts on a project. If you expect to need a precise
system configuration over a long period of time, it’s important to understand the lifecycle of your chosen
system and its components to make sure it will be available for the life of your project.
In some instances, component changes may not matter as long as the capabilities remain the same. But
having to install a different brand or capacity of hard drive, for example, due to a product going end of life, can
be highly impactful in certain circumstances. Many medical device manufacturers, for instance, must fully
certify their chosen configuration to meet industry standards. Changing even a single component can require
expensive and time consuming recertifications. Be sure to consider if your project will be revision sensitive
and communicate that to your hardware vendor so they can work with you to anticipate any potential impacts
over the life of your project.
On the flip side, an experienced hardware vendor can often help save you money by suggesting the right fit
solution, rather than simply providing a one-size-fits-all device that may be overkill for your project. Having an
idea of your overall project budget, as well as a target per-system price will help you get on the same page
with your hardware provider and act as a guide throughout configuration.
34
What other services could be leveraged?
While this guide is focussed on the hardware for your project, it’s important to investigate any other services
that your chosen vendor could potentially provide, as well as the factors that will directly impact project
success that go beyond system configuration. If hardware isn’t your company’s specialty, your hardware
supplier may be able to take more off of your plate to help you focus on the areas you do specialize in.
Some of the elements you may be able to have the hardware manufacturer handle include:
• Hardware Branding
• Custom Labeling
• Enclosure Customization
Taking stock up front of what else you might be able to offload to the hardware provider can help avoid
delays on the backend if you don’t find out until later that you could be having them image your software or
assist with fulfillment. Be sure to ask if it’s possible to build these types of services into your overall hardware
program, even if you don’t expect to utilize them until you move your project into mass production.
Choosing, configuring, testing and fine tuning your hardware-based project is a time consuming and complex
proposition, which is why it’s so important to go into the process as prepared as possible. Even if you have
clearly defined answers to the questions above, there’s nearly always something that comes up mid-way
through the process that can throw you a curveball. Working with an experienced hardware company that
specializes in the type of systems you need can go a long way toward making the process easier and giving
you the confidence to take your project from idea to reality. The OnLogic team is here to help if you have any
questions or need advice about the best hardware option for your unique project.
35