Oack 150945276

Order Confirmation
Date: 20-AUG-2018
Seagate and Affiliates - Order Confirmation
Your Order/RMA (Return Material Authorization) Number is 150945276
Your Order Reference is NARESH JADHAV
This Seagate RMA (Return Material Authorization) is valid for 30 days from the issue date below.
Please verify your name and address in order to prevent any delay during delivery of your shipment.
Seagate reserves the right not to process any return that does not comply with the Seagate Return
Policy
http://www.seagate.com/support/warranty-and-replacements/packing-and-shipping-instructions/
and the Seagate E-Commerce & RMA Terms
http://www.seagate.com/support/warranty-and-replacements/ecommerce-terms/
Please refer to your Order Number when inquiring about your order. IMPORTANT: If there are any
errors in the order, or if you need further assistance, or if you do not accept the Shipping Instructions,
Seagate Return Policy and the E-Commerce Terms, please find appropriate contact for your region to
cancel your order at:
http://www.seagate.com/support/contact-support/
If we do not hear from you within 4 hours of your initial placement of the order, you will be deemed to
have accepted the Shipping Instructions, Seagate Return Policy and the E-Commerce Terms.
Seagate Return Location
Accel Frontline Limited RMA Number: 150945276

No : 132 Greams Road, Second Floor Issue Date: 20-AUG-2018
Hussain Mansion Order Reference: NARESH JADHAV
Murugesa Naicker Office Complex
Chennai
600006
India
Please approach nearest Seacare center to drop the drive for Replacement. You can find details of
Seacare center http://myservice.accelwms.in/ServiceCenterDetails_SGT.aspx
Customer Information:
Bill: RM31614176 Ship: RM31614176
Kader Exports Pvt. Ltd. Kader Exports Pvt. Ltd.
NARESH JADHAV NARESH JADHAV
3rd Floor 3rd Floor
D Wing 16 D Wing 16
Amarchand Mansion Amarchand Mansion
Madame Cama Road, Colaba,, Madame Cama Road, Colaba,,
Mumbai Mumbai
Maharashtra 400001 Maharashtra 400001
India India
Page 1 of 5 Revision: 10 October 2017

Order Confirmation
Emailed to : [email protected]
Currency Displayed : USD
Line/ ARO/ Return Type/ Seagate PN Model/ Issue Date/

Num CRB Return Reason Line Ref# Request Qty
1.0
N Return for Exchange 1TEAP2-570 STEA1000400
N Field Failure 1
Customer PN:
Qty : 1 Warranty : I Credit (Unit) : N/A Shipment : N/A
Serials: NA81N0VZ
Total Requested Quantity : 1
Warranty Claim Validation Process

In order to protect your privacy and other interests in data, delete all data, or as much as possible,
from your product before returning it to Seagate. By returning your product to Seagate, you agree to
the Seagate repair process as described in the Seagate Return Policy, including the transfer of your
data to countries that may not offer the same level of data protection as your home country, as well as
the deletion of your data. For more information about the process used by Seagate to repair products,
please see Data Erasure for Returned Products.
Seagate validates every warranty claim through visual, mechanical, and functional testing to ensure
that the returned product is in compliance with the Seagate Return Policy and the Seagate Warranty
Void Checklist. Please note that evidence of the following will result in rejected warranty claims:
• Tampered, Altered or Misused products.
• Electrical Overstress.
• Improper Packaging. Please see Packaging & Shipping Instructions for more information.
• Out-of-Warranty, or Void Warranty.
• No Trouble Found (NTF). Before returning your product, you may use the Seagate SeaTools
diagnostic tool to determine the condition of your product and whether it is eligible to be
returned under warranty.
If a product is returned in compliance with these Terms and the Seagate Return Policy, Seagate will
provide a functionally equivalent replacement product or credit, in accordance with your product
warranty or agreement in place with Seagate directly. Seagate may replace your product with a
product that was previously used, repaired and tested to meet Seagate specifications.
Packing and Shipping Instructions

Packing instructions For INTERNAL Products:
Remove all accessories and/or spare parts. Ship the DRIVE ONLY. Seagate is not responsible for
accessories; they cannot be returned.
Some examples of accessories are:
• Adapters • Mounting brackets
• Cases • Power Supply
• Literature and Manuals • Slide rails

Order Confirmation
• Software
Packing instructions for EXTERNAL Products:

For Other EXTERNAL Products:
• Please DO send back to Seagate:
o External Drive
o Power Adapter
• Please DO NOT send back to Seagate:
o Interface Cables
o Product Literature and Manuals
o Drive Stand
o Software
For Seagate GoFlex Products:

• Please see Knowledge Base Document ID: 219711 for instructions on which component(s) to
return to Seagate in a warranty return shipment.
For Samsung External Products:

• Please DO NOT send accessories back to Seagate.
How to pack your product(s):

Use original packaging when possible:
• Do not mix different RMA numbers in one box.
• Enclose each INTERNAL product in an ESD (electrostatic discharge) bag or in an anti-static
plastic shell (SeaShell).
• Secure each product in 2 inch-thick foam rubber in a corrugated box. Do not use peanuts,
bubble wrap or newspaper.
• If packaging more than one product, use a separate container for each product.
• Print the order number on the outside of each box.
• Failure to pack properly will result in rejection / warranty void of your warranty claim.
• For more information on how to pack multiple products, please view:
http://www.seagate.com/support/service/pdf/pack.pdf
How to ship your product(s):

Unless covered under a contractual agreement, the following applies to all customer returns:
• You must pay shipping costs for all shipments from you to Seagate
Ship your product to the Seagate address provided in the Order
Acknowledgement/Confirmation via the carrier of your choice. Please use a method with ability
to trace shipment. Seagate is not responsible for shipments for which the carrier cannot
provide proof of delivery.
• You must pay all applicable taxes and duties/customs charges for shipments to and from
Seagate.
• Please read the Seagate Return Policy below before returning your product.
• Do not enclose any personal notes within your parcel.
• Any required data recovery service must be completed BEFORE shipping the product to
Seagate for replacement. Data recovery is not covered under the Seagate limited consumer
warranty and is not part of the repair and exchange process. If you would like data recovery

Order Confirmation
performed on your product it is available from Seagate as a separate service for an additional
charge. Please see: http://www.seagate.com/services-software/ for additional information on
Seagate's data recovery service.
• For European customers, a T1 document must accompany the shipment if applicable (notify
your agent).
• NO COLLECT SHIPMENTS WILL BE ACCEPTED without prior authorization from Seagate.
Shipments arriving at Seagate with charges due are subject to being returned (unrepaired) with
all charges, including return expenses, due and payable by the originator.
• You are responsible for saving or backing up data contained in any product returned to
Seagate. SEAGATE WILL HAVE NO RESPONSIBILITY FOR SUCH DATA AND WILL HAVE
NO LIABILITY ARISING OUT OF ANY DAMAGE TO OR LOSS OF SUCH DATA WHILE THE
PRODUCT IS IN SEAGATE'S POSSESSION.
• For customers shipping outside of the designated locations' country (crossing borders), please
include the following with your shipping documents:
(* denotes required information from customs)
• Customer Return Order Number (RMA#)*
• Shipper Name and Address*
• Ship To Name and Address*
• Description of Product (Internal Hard Drive, External Hard Drive)*
• Seagate's Part Number*
• Serial Number*
• Model Number (Optional)
• Total qty shipped*
• Total box qty shipped*
• Value per Hard Drive based on the purchase price*
• Country of Manufacturing* (Note: The COM or Country of Origin (COO) is identified on
the drive label for both internal and external drives. External products will typically
have an "Assembled in XX" and a "Product of XX"; "Product of XX" is considered the
COM/COO. For internal products the COM/COO is usually identified as "Product of
XX" but you may also see "Designed in US" for some products.)
• International Customers: Customs invoice (Pro Forma Invoice) or packing list is
required to be included with your shipment for Customs purposes.
Replacement Product Notice:

• Your original product will NOT be returned to you.
• Replacement products are factory-repaired products.
• Replacement products carry the greater of: original warranty balance or 90 days.
• Delivery is during normal business hours to the address you provided.
• All data and software on your returned product will be lost.
• Replacement products arrive low-level formatted.
• Any required data recovery service must be completed BEFORE requesting a RMA from
Seagate.
PRODUCT MUST BE SHIPPED TO:

(Cut on lines for shipping label, if desired. This is a shipping label only and NOT postage.)

Order Confirmation
Order Number: 150945276

Accel Frontline Limited
No : 132 Greams Road, Second Floor
Hussain Mansion
Murugesa Naicker Office Complex
Chennai
600006
India
YOU CAN TRACK THE STATUS OF THIS RMA ONLINE AT

http://www.seagate.com/support/warranty-and-replacements/
ALWAYS REFERENCE RMA NUMBER when inquiring about or sending in your order.
Please review your order and read the Shipping Instructions and Seagate Return Policy above. Your
return is subject to the E-Commerce Terms available at:
http://www.seagate.com/support/warranty-and-replacements/ecommerce-terms.
For information on Data Erasure for Returned Products, please go to the following link:
http://www.seagate.com/support/warranty-and-replacements/data-overwriting.
To see the current Seagate Warranty Void Checklist, please go to the following link:
http://www.seagate.com/support/warranty-and-replacements/void-warranty-checklist/.
For SeaTools information go to: http://www.seagate.com/support/downloads/seatools/

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Order Confirmation

Seagate Return Location

Accel Frontline Limited RMA Number: 150945276

Page 1 of 5 Revision: 10 October 2017

Line/ ARO/ Return Type/ Seagate PN Model/ Issue Date/

Total Requested Quantity : 1

Warranty Claim Validation Process

Packing and Shipping Instructions

Page 2 of 5 Revision: 10 October 2017

Packing instructions for EXTERNAL Products:

For Seagate GoFlex Products:

For Samsung External Products:

How to pack your product(s):

How to ship your product(s):

Page 3 of 5 Revision: 10 October 2017

Replacement Product Notice:

PRODUCT MUST BE SHIPPED TO:

Page 4 of 5 Revision: 10 October 2017

Order Number: 150945276

YOU CAN TRACK THE STATUS OF THIS RMA ONLINE AT

Page 5 of 5 Revision: 10 October 2017

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