1 - Network - Global - Communications - Strategy
1 - Network - Global - Communications - Strategy
1 - Network - Global - Communications - Strategy
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Introduction
The UN Network on Migration (the Network) is committed to supporting the implementation, follow-up
and review of the Global Compact for Safe, Orderly and Regular Migration (GCM).
The 2021-2023 Network’s global communications strategy sets out how we are shifting the Network’s ad
hoc approach to communications towards one that is more impactful, evidence-based, and policy-
oriented.
In line with the Network’s terms of reference and the strategic priorities set in its Workplan, the strategy
will focus on the following overarching goals:
To position the Network in mobilizing effective and coordinated action on migration; and
support the implementation of the Global Compact for Safe, Orderly and Regular Migration (GCM) for
the rights and wellbeing of all migrants and their communities.
To achieve these goals, the Network will focus on the following communications objectives in 2021–
2023:
1. Speak with one voice on migration-related issues to achieve greater impact and secure support
for clear, aligned policy goals;
2. Build awareness and support for the GCM amongst target audiences at local, country, regional
and global levels to incentivize policy- and decision-makers to implement the GCM;
3. Promote a values- and evidence-based public discourse on migration and migrants;
4. Stimulate national and global media interest in migration issues and boost the Network’s media
coverage to both improve public attitudes towards migration and hold policy- and decisions-
makers to account;
5. Build a coherent Network brand, enhance its authority and reputation, and increase its visibility to
ensure the Network delivers on all the above objectives.
This strategy seeks to stress the link between the delivery of communications outputs towards the
overarching goals stated above and the main change strategies identified below:
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Target audiences
The Network has identified different audiences that will be targeted by tailor-made messages, using the
most appropriate tools and conveyed through selected channels to achieve the objectives mentioned
above. Target audiences are split into those who have the power to implement the GCM (primary
audiences) and those who are most likely to influence them (secondary audiences.)
Target audiences will vary by desired outcomes and priority topics, but all communications efforts will
support the Network in delivering its mandate.
Primary Audiences:
Policy- and decision-makers. Given the Network’s primary mandate to assist Member States in
implementing the GCM and acting as a source of policy guidance on migration issues, policy- and
decision-makers will include UN Member States, including GCM Champion countries, government
officials, parliamentarians and local authorities.
UN system. The Network emphasizes those issues where a common UN system approach would
add value. Therefore, UN entities must be informed of the Network’s activities and how they can
support it. The Network’s communications will target UN entities at all levels, including
Headquarters, UN Resident Coordinators, UN Country Teams, and coordination mechanisms on
migration at country and regional level.
Secondary Audiences:
Civil society and other stakeholders. The GCM prioritizes the broad and meaningful participation
of all relevant stakeholders and holds central a whole-of-society approach to addressing
international migration. All those communities and organizations representing them and who are
impacted by the GCM will be targeted by the Network’s communications efforts.
Media. The Network aims to enhance national and international media’s knowledge and
awareness of migration issues, the GCM and the Network’s activities. To amplify the Network’s
strategic messaging, specific communications activities will target media, including online media
outlets, at local, regional, and global levels.
Migrants. While the GCM promotes broad multi-stakeholder partnerships to address migration in
all its dimensions, the Network will work with and engage target migrants and diasporas in a
more focused manner.
Experts and practitioners. The Network’s convening power and ambition to become a centre of
excellence on migration, including through its Migration Network Hub, requires making the
Network a trusted and valuable knowledge partner for experts, researchers and practitioners.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
“Moveable” middle. The Network’s communications will aim at promoting a values- and
evidence-based public discourse on migration and migrants. To that end, communications will
target the “undecided” public who can favour welcoming and integrating migrants but who, at the
same time, may feel anxious about migration.
Donors. To foster the operationalization of the GCM, including through joint programmes funded
by the Migration Multi-Partner Trust Fund, communications will target potential donors among
governments, the private sector, foundations, and other relevant bodies.
Supporters. The Network will target those engaged with migration-related issues and who share
the UN values and can be mobilized to amplify our messages. Supporters may include
influencers, Champion countries, Network’s Voices, UN Information Centers, and the Resident
Coordinator system, etc.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Strategic messaging
The complexity of migration-related topics and the multitude of actors and processes involved call for
clear and consistent messages. Specific messages will be designed for each target audience and will
vary depending on the objectives to be reached. The messaging will be articulated in a way that aims at
getting the target audiences to know, care, and act.
Based on the communications objectives outlined in the strategy, the Network’s messaging will:
• Communicate the added value of the Network (e.g. pool of expertise from 39 UN entities, 360-
degree view);
• Promote a solutions-oriented approach (based on the GCM objectives, guiding principles and
good practices);
• Be anchored in the Network’s and its working groups’ outcomes and workstreams;
• Be data- and evidence-driven;
• Focus on results, achievements and impact;
• Link migration and sustainable development, including through the Agenda 2030 for Sustainable
Development;
• Highlight the country and regional dimensions of the Network’s work;
• Promote values that underpin the human rights framework (humanity, dignity, justice and equality
and non-discrimination);
• Be rooted in values- and evidence-based discourses on migration and migrants;
• Be inclusive and move the migration conversation from “the other” to “we”, and away from a
binary discourse on migrants as either a benefit or a problem; and
• Stress the the need to implement the Global Compact for Migration and the Global Compact on
Refugees in a coherent manner, while recognizing their differences in scope and nature.
Messengers
Given the vast array of target audiences, the messengers will be as important as the messages. The
Network identified several types of messengers:
The Network will ensure diversity (gender, race, nationality, ethnicity and geography) among messengers.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
In 2021-2022, we will position the Network as leading on these new priority themes*, in line with the GCM
guiding principles, including preventing all forms of discrimination, including racism, xenophobia and
intolerance:
• ensuring inclusion of migrants and the GCM in COVID-19 response and recovery efforts;
• utilizing the GCM to realize the SDGs and reduce inequalities;
• operationalizing the recommendations from the Network policy brief on “The impact of COVID-19
on family remittances”;
• ensuring migrant protection through strengthened responses to migrant smuggling;
• supporting the implementation of the Paris Agreement under the United Nations Framework
Convention on Climate Change (COP 21) and GCM commitments on climate change and
migration;
One voice
According to its Terms of Reference, the Network will “provide leadership to mobilize coordinated and
collaborative action on migration by the UN system, including by speaking with one voice as appropriate,
in accordance with the UN Charter, international law, and the mandates and technical expertise of
relevant UN system entities”.
Speaking with one voice on migration entails both communicating at events and opportunities (proactive)
as well as responding to or anticipating acute developments in a timely fashion (reactive). See Guidance
on Network public communications).
The Network secretariat will maintain a calendar of events at which the Network plans to speak with one
voice, as appropriate (see section Key Dates & International Days).
Dissemination
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
To build strong and coherent communications that effectively reach the Network’s target audiences, we
will consider which tools and platforms will deliver our messages in the most powerful and compelling
way. Such tools and channels include:
Communications tools. Statements, policy briefs, newsletters, press releases, reports, brochures, blogs,
data collection and analysis, human-interest stories, articles.
Online platforms. Twitter, Network’s website, including the Migration Network Hub, EC’s and Network’s
members’ platforms, LinkedIn, multilingual platforms, e-learning platforms.
Events. Workshops, webinars, listening sessions, exhibitions, side events, conferences.
Audio-visual production. Storytelling, podcast, videos, photos, infographics and data visualization,
animations, “GCM in action” video series, media library.
Media. Virtual press conferences, press trips, press kit, interviews, training.
Visibility. Leaflets, posters, banners, factsheets, merchandising, rollups, icons, templates, etc.
Supporters. UN Information Centers and the Resident Coordinator system, influencers, Network’s Voices.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
The Network’s main activities that will be covered by the communications and visibility plan include:
The communications activities listed below will be carried out between 2021-2023 to achieve the five communications objectives stated above.
The successful implementation of the strategy and the activities therein is a shared responsibility.
In everything it does, the Network will support country and regional level activities and engagement.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Objective 1: Speak with one voice on migration-related issues to achieve greater impact
and secure support for clear, aligned policy goals
Activities Description Targets Tools & Indicators
Channels
Network Statements can be proactive or reactive, Member States Network’s # Media pickups, # Reference in policies,
statements and initiated at global, regional or Policy- and website, research papers, # Views on website, #
country levels. See Guidance on Network decision-makers including the Hub Social media engagement, # Follow-up
public communications. Media EC’s websites articles, # Comments online, # Comments
Stakeholders Twitter by readers, # Comments by national
politicians in the media, # Key issues
picked up, tone of the engagement, use of
the Network’s visuals, quotes
Submission of OpEds will be published around key Media Media outlets # Social media engagement,
OpEds international days and key issues. Member States Social media # Reference in policies, research papers, #
Policy- and Follow-up articles and interviews, #
decision-makers Comments online, # Comments by
Moveable middle readers, # Comments by national
Stakeholders politicians in the media, # Key issues
picked up, tone of the engagement, use of
the Network’s visuals, quotes
Production of Member States Network’s # Media pickups, # Reference in policies,
position papers Experts and website, research papers, legal reference, # Survey
practitioners including the Hub respondents, # Clicks on link, # Social
Policy- and media engagement
decision-makers
UN system
Stakeholders
Launch of a Also under objective 3. The Network will All TBD TBD
podcast launch a podcast series to speak with
one voice on migration and create a
community of listeners around its
priority themes.
Appointment of To help expand our public outreach, the Each Voice will Events # Event attendance, # Media pickups, #
“Network’s Voices” Network will appoint “Voices” among target a specific Conferences Social media engagement, # Media
various actors, including from the civil audience/cover a Social media interview requests, # Quotes
society. Voices will cover specific specific topic
topics.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Objective 2: Build awareness and support for the Global Compact for Migration
amongst key audiences at local, country, regional and global levels to incentivize policy- and
decision-makers to implement the GCM
Activities Description Targets Tools & Indicators
Channels
Design of the GCM The identity includes branding, icons, Trello # Downloads, # Views, # Uses by partners
visual identity templates, etc. Network’s (UN and external)
website
Social media
Design of This includes flyers, brochures, UN system Network’s # Uses
information PowerPoints, video animations, etc. Member States website
material on the Champion Social media
GCM countries Teams shared
Policy- and space
decision-makers
Civil society and
stakeholders
Create and curate A specific communications and visibility Member States Network’s # Visits to webpage (page views and
the Migration plan has been designed for the Hub. Experts and website monthly active users)
Network Hub practitioners # Requests by Member States
Civil society and # Uploads and downloads
stakeholders # Experts registered in the roster
Policy- and # of peer reviewers in roster
decision-makers # of referrals on other websites, portals,
Media platforms
Organization of a The Network will organize a webinar Experts and Meeting platform # Participants, # Survey responses
webinar series series on a quarterly basis. Webinars practitioners
will be focusing on one question Member States
articulated around the Network’s Civil society and
workplan priorities or news-based stakeholders
topics. (Also under objective 3.) Policy- and
decision-makers
Production of the Through its video series, the Network Member States Social media # Videos produced, # Views, # Shares, #
“GCM in action” will interview government officials, civil Civil society and Network’s Social media engagement, tone of
video series society representatives, partners, stakeholders website, engagement and relevance of mentions, #
researchers, etc. to share their views on including the Hub Estimated minutes watched
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
E-learning training To strengthen the knowledge and UN system e-learning # Participants enrolled, # Trainees who
understanding of the GCM, an e-learning Civil society and platform successfully completed the training course
training will be produced and will stakeholders
include existing resources. Civil society and
stakeholders
Member States
Objective 3: Promote a values- and evidence-based public discourse on migration and migrants
Activities Description Targets Tools & Channels Indicators
Organization of of Also under objective 2.
a webinar series
Creation of a A taskforce on promoting values- and All Meetings # Participants
communications evidence-based discourse on migration Network’s # Tools and guidance collected
taskforce and migrants will support the website # Support requests received
achievement of GCM Objective 17.
Data visualization The Network will communicate reliable All Network’s # Views
and storytelling data and information through compelling website, including # Media pickups
narratives and visualization. the Hub # Social media engagement
Social media # of visualizations
Launch of a Also under objective 1. All TBD TBD
podcast
Collection of Through the collection of first-hand All Network’s # Stories collected
storytelling and testimonies (of migrants, communities, website, including # Media pickups
human-interest government officials, local authorities, the Hub # Views on website
stories (written CSOs), the Network will aim to showcase Social media # Social media engagement
and video) the human impact of the GCM and its Media
implementation.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Objective 5: Build a coherent Network’s brand, enhance its authority and reputation
and increase its visibility to ensure the Network delivers on all the above objectives
Activities Description Targets Tools & Channels Indicators
Launch of the Network’s All Twitter # Followers, # Engagement, # Mentions,
Twitter account Relevance of mentions, geographic
distribution.
Launch of LinkedIn All LinkedIn # Impressions and Reach, # Engagement,
account # Followers, types and tone of comments.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Internal Communications
Strengthen internal communications among Network members to build a coherent Network’s brand and
build its authority and reputation
Activities Description Target Audiences Tools and Channels
Develop the Network’s EC members
global communications Broader Network
strategy UN system
Develop the Network’s brand UN system Trello
identity and templates (communications staff) Teams shared space
Create EC communications Linked to objective 3. To amplify the Network’s voice and expand its UN system Teams shared space
coordination group outreach, EC communications officers will create an informal (communications and/or
coordination group to facilitate information sharing. technical staff)
Preparation of key Key messages will be available and will cover: UN system Email
messages, talking points • The Network’s priority themes Country and Regional Teams shared space
• Thematic workstream areas Networks
• The Network’s capacity building mechanisms
The Network’s programmes (MPTF funded programmes, INTPA, etc.)
Development of a A specific communications and visibility plan will be designed for each Member States
communications and Working Group and workstream. UN system
dissemination strategy for Civil society and
the Network’s Working Communications activities will include, as appropriate: stakeholders
Groups and Workstreams • Data visualization
• GCM in action video interviews
• Statements
• Newsletters (special edition)
• Webinars (or peer learning exchange)
Key messages and talking points
Monthly update to Country A monthly recapitulation on existing tools, updates, ongoing activities Country and Regional Email
and Regional Networks at the national and/or regional level will be shared with Networks. Networks Shared space
Update to the Network An update on the Network’s activities will be shared with all Network Network members Email
members members on a regular basis
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Coordination
With its 39 members and countless partners, the Network’s potential outreach and impact on policy are
immense. However, strong and timely coordination among all different partners as well as information
sharing are essential to effective communications. To that end, we will:
The success of this communications strategy will depend on sound and regular monitoring and
measurement practices. The secretariat will also collect feedback from the Network’s members and civil
society and stakeholders on a regular basis.
Every year, the secretariat will collect, evaluate, and report on specific Key Performance Indicators such
as:
The secretariat will develop a monitoring framework, including a baseline, targets, data source and
collection methods, as an annex to the communications strategy.
Resources
Human resources:
Strategic communications coordinator Full time
Associate liaison and policy officer 50%
Graphic designer Full time
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Events at which the Network plans to speak with one voice, as appropriate.
Note that 2021 marks the Year of Health and Care Workers.
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NETWORK GLOBAL COMMUNICATIONS STRATEGY : 2021 – 2023
Sources
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