THE ROLE OF MOTIVATION ON EMPLOYEE PERFORMANCE IN THE
PUBLIC
BACHELOR OF BUSINESS ADMINSTRATION
FROM
BENGALURU CITY UNIVERSITY
Submitted by
Mr. FAISAL ALI
Register Number- B2012620
Under the guidance of
PROF. SUMA B R
Associated Professor
KARNATAKA COLLEGE OF MANAGEMEN & SCIENCE
Department of management
No.32/2 Thirumanhalli, Hegde Nagar Main Road, Bangalore 560064
2020-23
GUIDE CERTIFICATE
This is to certify that Mr. FAISAL ALI Bearing Register No. B2012620 respectively of the
Project titled “THE ROLE OF MOTIVATION ON EMPLOYEE PERFORMANCE
IN THE PUBLIC SECTOR” is prepared under the guidance in partial fulfilment of
the requirement for the award of Degree in “Bachelor Of Business
Administration” from Bengaluru City University. The matter presented in this
report has not formed a basis for the award of any Degree/Diploma by Bengaluru
City University or any other university as per our knowledge.
Place: Bangalore PROF. SUMA B R
Date: Associate
Professor
Dept. Of
Management
Karnataka College of
Management & science
DECLARATION BY STUDENT
I hereby declare that the entire work embodied in this project
work “” has been carried out by me during the fifth semester of
“BACHELOR OF BUSINESS ADMINSTRATION” at Karnataka
College of Management & Science, Bangalore is
submitted to Bengaluru City University, under the guidance of PROF.
SUMA B R, Associate Professor of KARNATAKA COLLEGE OF
MANAGEMENT & SCIENCE, BANGALORE. The work embodied in
this project work is original and it has not been submitted in
part or full-time completion for any other degree in any other
university.
Place: Bengaluru
Date:
Mr. FAISAL ALI (B2012620)
ACKNOWLEDGEMENT
I would like to express my deepest appreciation to all those who provided
us the possibility to complete this project.
First of all, I would take this opportunity to express my greatfulness to
PROF. BASAVARAJ RAMNAL M.Sc (Secretary) of KARNATAKA COLLEGE
OF MANAGEMENT & SCIENCE, for providing us with such a healthy
environment for successful completion of this project work.
I express my sincere gratitude to Mr. Mohamed Noor Amhed Principal,
CEO for his encouragement and support which inspired us towards the
attainment of knowledge.
I wish to acknowledge the guidance and contributions of PROF. SUMA B
R, HOD, for constant assistance, support, patience, endurance and
constructive suggestions, manifestations in great depths and helped us to
complete the project on time.
Finally, I thank Almighty, all teaching and non-teaching staff of the
Department of Management and Science our members for their valuable
guidance and cooperation throughout dissertation.
Mr. FAISAL ALI [B2012620]
TABLE OF CONTENT
Chapter Number Content No. of Pages
Chapter No. 1 Introduction 3-14
Background
Problem Statement
Objective of the study
Research question
Scope of the study
Justification / relevance of the study
Limitations of the study
Organization of the study
Chapter No. 2 Review of Literature and Research Design
Introduction
The Concept of Public Employee
The Concept of Motivation
The Nature of Motivation in the Public Service
Theories of Motivation
Abraham Maslow : Hierarchy of Need
Douglas McGregor : Theory X/ Theory Y
Frederick Herzberg : Motivation-Hygiene
Rensis Likert
Contemporary Theories of Motivation
15-36
Motivation and Job Performance
Levels of Employee Motivation
The Role of Motivation
Chapter No. 3 Company Profile
Company Introduction
Company Profile 37-59
Respective Company Details
Chapter No. 4 Data Analysis and Interpretation
Introduction
Characteristic of Respondents 61-79
Type of Incentive Received By Workers In The
Institution
Factor That Motivate Respondents At Work
Factor That Influence Employee Performance
Recognition For Work Done
Preference For Monetary Reward
Non-Monetary Reward
Importance of Motivation
Relationship Between Motivation And Work
Performance .
Motivational Factors Affecting Workers
Performance .
Chapter No.5 Summary Of Finding, Conclusion and Suggestion 79-98
Introduction
Summary of Findings
Conclusion
Recommendation
TOTAL 98
Bibliography and Web Links Annexures
CHAPTER-I
INTRODUCTION
Company
Profile
Karnataka College of Management & Science 8
LITERATURE REVIEW
Karnataka College of Management & Science 9
RESEARCH METHODOLOGY
Karnataka College of Management & Science 10
Bibliography:
• http://www.oppapers.com/subjects/tata motors-page1.html
• Wikipedia
• Economic Times
• www.Scribd.com
• http://www.tatamotors.com/sustainability/CS R-11/pdf/defining-priorities.pdf
• www.citehr.com
Karnataka College of Management & Science 11
