Benefits of and Barriers To Mental Health Help-Seeking of Selected Filipino College Students
Benefits of and Barriers To Mental Health Help-Seeking of Selected Filipino College Students
Benefits of and Barriers To Mental Health Help-Seeking of Selected Filipino College Students
Abstract : The study examined the perceived benefits of and barriers to mental health help-seeking behaviors
among selected college students and how these relate to sex, age, family income, having a friend or family
member with mental health problems, and preferred source of help if they feel mentally poor. The respondents
were 96 undergraduate students. Descriptive analysis and cross tabulations were done. Results show that the
highest perceived benefit of mental health help-seeking was self-awareness/personal growth; highest perceived
barrier was denial that there was a problem; most preferred source of help was a friend; and there were
relationships between benefits of and barriers to mental health help-seeking with sex, age, family income,
having a friend or family diagnosed with mental health disorder, and preferred source of help. Community and
school interventions can be established to widen information dissemination regarding mental health, symptoms
of mental health disorders, and the importance of help-seeking from support services to enhance self-awareness
and healthy mental states.
I. Introduction
II. Methodology
The study utilized a quantitative research approach using a survey questionnaire to collect data. It also
utilized a cross-sectional design since it gathered data from respondents at one point in time.
The respondents were undergraduate students from a college of the national university located south of
the National Capital Region. There was a total of 300 students during the study period. The respondents were
determined using stratified random sampling to obtain equal number of samples for each year level. The
determined sample size was 169 students.
The research instrument was adapted from Vidourek et al. [12] to examine college students‟ perceived
benefits to and barriers of mental health help-seeking behaviors. The questionnaire in English was comprised of
four parts. The first part required students to provide demographic information. In this section, questions
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Benefits Of and Barriers to Mental Health Help-Seeking Of Selected Filipino College St…
regarding “whether the student has a family/friend diagnosed with mental health disorder”, “would likely ask for
help/advice”, “most likely to go to for help/advice, and “have visited mental health professionals” were also
included. The second part assessed the students' perceived benefits to seeking treatment for a mental health
problem. It included 14 items and required the respondents to check all responses that apply. The third part
assessed the students' perceived barriers to seeking treatment for a mental health problem. It included 14 items
and required respondents to check all responses that apply. The last section examined the respondents‟
perceived stigma to mental health disorders and treatment. It included 4 items and required students to answer
by using a 5-point Likert-type scale (1 = strongly disagree and 5 = strongly agree). The lower the score, the
lower is the likelihood to hold a stigma against those with mental health issues. To establish reliability, the
questionnaires were distributed to a sample of 10 students studying in the university. Cronbach alpha of the
variables of the questionnaire were computed and they ranged between 0.70 – 0.95, which are considered
acceptable in most social science research.
After the reliability test, the survey questionnaires were distributed to the participants through
Facebook including a link of the questionnaire in Google Forms, an online survey platform. An informed
consent form was also given to the participants with information explaining the purpose of the study and the
voluntary nature of participation. A total of 169 questionnaires were disseminated and only 94 questionnaires
were returned (56% response rate).
The data were encoded and analyzed using descriptive statistics through STATA and cross tabulations
in MS Excel. However, due to the low response rate (56%), only descriptive analysis was used to determine the
benefits of and barriers to mental health help-seeking as opposed to the initial plan to use inferential analysis.
Therefore, frequency distributions, percentages, and summary statistics were used to determine the socio-
demographics and background information, perceived benefits of and barriers to mental health help-seeking, and
stigma related attitudes of the respondents. Crosstabulations were done to examine the relationships of the
perceived benefits and barriers with sex, age, family income, having a friend or family member with a mental
health disorder, and most preferred source of help for mental health problems.
The survey was limited to gathering quantitative data and respondents were unable to express their
thoughts and opinions about mental health help-seeking. Also, socially desirable responses may have been given
since the data were based on self-reports. Lastly, there was an unsatisfactory response rate that hindered the use
of inferential statistics to investigate the relationships among the variables.
Majority of the respondents reported that they would most likely ask for help or advice in case they feel
mentally poor. Most of those who responded positively were females. In a study of college students, Bello et al.
[19] found that the respondents highly preferred seeking help from family members and/or friends than mental
health professionals. For the respondents who would not likely ask for help or advice, shame (hiya) and loss of
face may play a part because these can further compound one‟s reluctance to seek psychological help especially
when the culture looks down on mental illnesses [15].
Around three-fourths of the respondents said that they have not visited any mental health professional
such as a psychologist, psychiatrist, social worker, and counselor for a mental health problem. This is like the
findings of Bello et al. [19] where only 22% of the college students sought help from a counselor or
psychotherapist. Rural youth would rather not seek help from anyone and would try to face their problems on
their own or engage in self-reflection [8]. One reason why people shy away from seeking help for mental health
problems was because they feared being officially diagnosed by a mental health professional despite sensing
that something is already wrong with them [20]. They felt that this will make them less likely to become part of
a stigmatized group. Such behaviors, however, may lead to serious and dangerous outcomes due to self-
diagnosis and delay of treatment.
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Mental health help-seeking behaviors require certain conditions which will facilitate the adolescent‟s
disclosure of his/her mental health concerns. Familiarity or a good relationship with the person, trustworthiness,
and level of maturity of the person help determine if the person they will seek help from is worthy of their self-
disclosure [7].
Meanwhile, the lowest in the list of perceived benefits of mental health help-seeking were happiness,
increased energy, and increased relationships. In another study, it was found that the lowest perceived benefits
were increased energy, improved sleep, and increased social support [12].
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government medical insurance companies like the Philippine Health Insurance Corporation through insurance
packages [22]. There might be a need for information dissemination regarding this and all benefits included.
Regarding stigma-related attitudes, most of the respondents strongly disagreed that individuals who go
to counseling/therapy for mental health problems are lazy, are either crazy or different from normal people in a
negative way, are mentally weak, and should handle problems on their own without the help of a
psychologist/social worker/psychiatrist/counselor (Table 5). Similarly, it was found in another study that the
respondents strongly disagreed or disagreed that individuals who to counseling are mentally weak, should
handle problems on their own, are crazy, and lazy [12]. The results of the present study indicate that the
respondents exhibited a „less likely to hold‟ stigma-related attitudes. The results of having low overall stigma
based on their disagreement with the statements portray that the respondents may look at counseling and therapy
in a positive way and may be more likely to seek help from mental health professionals and significant others
when they need it. Lally et al. [23] found that lower stigma levels are associated with a higher likelihood that the
respondents will engage in help-seeking behaviors.
3. Who go to counseling/therapy 75 15 0 3 1
are either crazy or different from (79.79%) (15.96%) - (3.19%) (1.06%)
normal people in a negative way
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Table 6. Frequency distribution of responses on preferred source of help/advice if they feel mentally poor
Preferred source of help Sex Percentage
Female Male Total
Friend 21 6 27 28.72
Mother 17 5 22 23.40
Psychiatrist 11 1 12 12.77
Romantic partner 9 2 11 11.70
Sibling 4 2 6 6.38
Counselor 1 4 5 5.32
Others (God, church people) 3 0 3 3.19
Father 1 1 2 2.13
Extended relatives 2 0 2 2.13
Psychologist 1 1 2 2.13
Teacher 2 0 2 2.13
TOTAL 72 22 94 100.00
3.6 Perceived Benefits of Mental Health Help-Seeking Behaviors Based on Sex, Age, Family
Income, having a Friend or Family Member Diagnosed with Mental Health Disorder, and
Most Preferred Source of Help/Advice
Table 7 shows, through the cross-tabulation table, that respondents who are female, aged 20-21, have
an annual family income ranging from ₱200,000 to ₱500,000, and do not have a friend or family diagnosed with
mental health disorder identified self-awareness/personal growth as the top benefit of mental health help-
seeking. Respondents who prefer to seek help from a friend identified improved mental health as the top benefit
of mental health help-seeking. Most of the variables showed that the most perceived benefit of mental health
help-seeking is the self-awareness/personal growth.
Self-awareness is one‟s knowledge about oneself, including one‟s identity, emotions, thoughts and
behaviors, and how this affects or influences other people [25]. It is important since it contributes to personal
growth, goal setting, improving one‟s performance, problem-solving and enhancing interpersonal relationships
[25].
Females are more likely to report benefits to seeking help for mental health concerns than males [12].
Women tend to be more open in seeking help from both formal and informal sources for support and advice for
their mental health problems. This may give them more opportunities to know themselves. Males, due to social
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expectations or negative attitudes about help-seeking, may rely on themselves when dealing with their own
problems and deny that things are not going well for them.
Table 7. Relationship between sex, age, annual income, having a friend or family diagnosed with mental health
disorder, and preferred source of help to the top three perceived benefits of mental health help-seeking
Variable Self- Improved mental Reduced stress
awareness/personal health
growth
Sex
F 65 59 57
M 19 17 16
Age (years old)
18-19 30 27 27
20-21 36 31 31
22-23 12 13 12
24-25 5 4 3
26+ 1 1 0
Annual family income
Less than P200,000 23 17 19
P200,000-P500,000 29 28 24
P501,000-P1,000,000 19 18 16
Above P1,000,000 9 9 10
No answer 4 4 4
Has a friend or family
diagnosed with MH disorder
Yes
39 38 34
No 45 38 39
Preferred Source of
help/advice
Friend 22 22 23
Mother 20 18 16
Psychiatrist 11 11 10
Romantic partner 11 11 10
Counselor 5 4 4
Sibling 4 4 4
Extended relatives 2 2 2
Father 2 1 1
Teacher 2 1 1
Psychologist 2 1 1
Others (God, church people) 3 1 1
In terms of age, the respondents are in the stage of emerging adulthood which is considered as a time
for exploration [26], especially in terms of identity, career, love and relationships, and worldviews [27]. This
exploration is part of efforts at self-awareness.
The average family income of Filipino families is P267,000 [16] which places a third of the
respondents‟ families in the middle-income range. According to Rughani [28], an adequate income is an
enabling resource to access help and services in one‟s community.
Contrary to the finding of Vidourek et al. [12], in this study, respondents who did not have a friend or
family diagnosed with a mental health disorder perceived a higher number of benefits of mental health help-
seeking than students who have a family member or friend with a mental health disorder. It is possible that
respondents perceive that self-awareness is not only a benefit of mental health help-seeking but also a protective
factor against mental health issues as one gets to know about one‟s strengths and limitations.
Seeking help from a friend is related to improved mental health. Narr et al. [29] found from their study
on adolescent and adult friendships that high quality friendships in adolescence predicted long-term mental
health later in life. This arises due to the positive experiences of attachment, support, and sharing of intimate
feelings at a time when identity development is crucial.
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3.7 Perceived Barriers to Mental Health Help-Seeking Behaviors Based on Sex, Age, Family
Income, having a Friend or Family Member Diagnosed with Mental Health Disorder, and
Most Preferred Source of Help/Advice
In Table 8, results show that respondents who are females, aged 20-21, have an annual family income
ranging from ₱200,000 to ₱500,000, does not have a friend or family diagnosed with a mental health disorder,
and prefer to seek help from the romantic partner identified not
feeling comfortable sharing feelings with another person as the top barrier to mental health help-seeking. Denial
that there is a problem is the next identified barrier to mental health help-seeking behaviors for these categories.
Table 8. Relationship between sex, age, annual income, having a friend or family diagnosed with mental health
disorder, and preferred source of help to the top three perceived barriers to mental health help-seeking
Variable Embarrassment Denial that there Not feeling comfortable
is a problem sharing feelings with
another person
Sex
F 55 56 56
M 14 19 15
Age (years old)
18-19 28 30 25
20-21 28 31 32
22-23 9 10 10
24-25 4 4 3
26+ 0 0 1
Annual family income
Less than P200,000 19 20 19
P200,000-P500,000 24 25 25
P501,000-P1,000,000 13 17 18
Above P1,000,000 9 10 7
No answer 4 3 2
Has a friend or family
diagnosed with MH
disorder
No 40 39 40
Yes 29 36 31
Preferred Source of
help/advice
Friend 1 2 2
Mother 18 19 17
Psychiatrist 4 2 6
Romantic partner 19 21 23
Counselor 9 8 7
Sibling 2 2 1
Extended relatives 1 2 1
Father 7 9 8
Teacher 4 5 2
Psychologist 2 2 2
Others (God, church 2 3 2
people)
Students who do not have a friend or family diagnosed with mental health disorder also perceived
embarrassment as a barrier to mental health help-seeking. The results show how an individual without exposure
to people with mental health problems may feel embarrassed to seek help for mental health problems and feel
uncomfortable sharing their feelings with another person.
Sharing one‟s experiences with others requires interpersonal trust, a sense of maturity in the person
being disclosed to, and a non-judgmental stance [7]. All these are part of a good interpersonal relationship and
without these, there will be difficulties in sharing one‟s problems to another. Denial of the problem is a
perceived barrier to help-seeking since non-acknowledgment that there is a mental health problem means there
is no need to assimilate new information about the self and revise one‟s self-knowledge [30]. Embarrassment
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and shame arise due to the stigma associated with people with mental disorders and seeking professional help
[12], which, unfortunately, is also related to avoiding treatment [20].
Females are likely to disclose information more than males in the context of intimate relationships [31].
Intimate relationships are imbued with trust and reciprocity, facilitating the disclosure of personal information to
another person [32]. WHO [33] also reported that females are more likely to disclose mental health concerns to
a mental health professional than males.
According to Lally et al. [23], being younger than 25 years was associated with higher stigma levels
and a lesser likelihood to engage in help-seeking behaviors. Given that they are in the age of exploration of
themselves and various possibilities in identity, career, and relationships as they transition into adulthood [26],
they need a sense of family and belongingness as an avenue for their self-expression, which may be provided by
both friends and family members [34].
A third of the respondents‟ families are in the middle-income range and over a quarter are from lower
income families. According to Leaf et al. [35], individuals with lesser income tend to be more concerned with
family reactions to mental health and utilization of services. It is also possible that “hiya” (embarrassment) or
loss of face influence the disclosure of mental health issues to others. These are cultural values which emphasize
the preservation of integrity and social standing of the self and one‟s family [5]. One would not be comfortable
sharing one‟s mental health concerns if doing that may mean tarnishing one‟s reputation and/or the family name
and leaving a negative impression on others.
Vidourek et al. [12] found that those who have no friend or family member diagnosed with a mental
health disorder were more likely to have stigma-related attitudes such as viewing such individuals as different in
a negative way, as lazy, crazy, or mentally weak. Lally et al. [23] found similar results that having no friend or
family member diagnosed with a mental health disorder led to higher stigma levels and a reduced likelihood to
engage in help-seeking behavior. These respondents perceive discomfort in sharing feeling with others as a
barrier to help-seeking maybe because they are used to solving problems on their own or feel embarrassed to
share private information with other people.
Intimacy, loyalty, support, and trust are part and parcel of romantic relationships. The romantic partner
is a primary coping source and viewed as “hindi ibang tao” or someone who is one with you [5]. Disclosing to a
person one is intimate with is easier than sharing one‟s problems with a person one considers an „outsider.‟
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in times of challenges and difficulties. They can also put forward positive opinions regarding counseling,
psychotherapy, and immediate seeking of mental health services if stressors become overwhelming.
Mental health service providers should exhibit a more approachable and trust-worthy stance to
encourage the youth to seek professional help. Increased availability of accessible and affordable in-campus and
out-campus mental health services should be done if the youth are to be encouraged to seek mental health
support and/or treatment [36]. Whether support services are formal or informal, these should overcome the
perceived barriers to mental health help-seeking such as feeling uncomfortable sharing feelings with another
person and embarrassment.
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