FS-2000D

FS-3900DN
FS-4000DN

Operation Guide
Contents

Legal and Safety Information

1 Machine Parts
Components at the Front of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Components at the Left of the Printer and Internal Components . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Components at the Rear of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

2 Printing Operation
Loading Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Printing from Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

3 Maintenance
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Toner Container Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

4 Troubleshooting
General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

5 Specifications

OPERATION GUIDE i
Contents

ii OPERATION GUIDE
Legal and Safety Information

CAUTION: NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED

BY IMPROPER INSTALLATION.

Notice on Software
SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE
PRINTER'S EMULATION MODE. The printer is factory-set to emulate the
PCL. The emulation mode can be changed.

Notice
The information in this guide is subject to change without notification.
Additional pages may be inserted in future editions. The user is asked to
excuse any technical inaccuracies or typographical errors in the present
edition.

No responsibility is assumed if accidents occur while the user is following

the instructions in this guide. No responsibility is assumed for defects in the
printer's firmware (contents of its read-only memory).

This guide, any copyrightable subject matter sold or provided with or in

connection with the sale of the page printer, are protected by copyright. All
rights are reserved. Copying or other reproduction of all or part of this
guide, any copyrightable subject matter without the prior written consent of
Kyocera Mita Corporation is prohibited. Any copies made of all or part of
this guide, any copyrightable subject must contain the same copyright
notice as the material from which the copying is done.

Regarding Tradenames
PRESCRIBE is a registered trademark of Kyocera Corporation. KPDL is
trademark of Kyocera Corporation.

Hewlett-Packard, PCL, and PJL are registered trademarks of Hewlett-

Packard Company. Centronics is a trade name of Centronics Data
Computer Inc. PostScript is a registered trademark of Adobe Systems
Incorporated. Macintosh is a registered trademark of Apple Computer, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation. Microsoft Windows Server is a trademark of
Microsoft Corporation. PowerPC is a trademark of International Business
Machines Corporation. Microdrive is a registered trademark of Hitachi
Global Storage Technologies Netherlands B.V. in the US and other
countries. CompactFlash is a trademark of SanDisk Corporation.
ENERGY STAR is a U.S. registered mark. All other brand and product
names are registered trademarks or trademarks of their respective
companies.

Operation Guide iii

 This product uses PeerlessPrintXL to provide the HP LaserJet compatible
PCL 6 language emulation. PeerlessPrintXL is a trademark of Peerless
Systems Corporation, 2381 Rosecrans Ave. El Segundo, CA 90245,
U.S.A.

This product was developed using the Tornado™ Real Time Operating
System and Tools from Wind River Systems.

This product contains UFST™ and MicroType® from Monotype Imaging

Inc.

USB
This product has been certified by the USB Implementers Forum, Inc.

iv OPERATION GUIDE
License Agreements

IBM Program License Agreement

THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE
SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO
INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS
DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER WHICH
THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO
NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE,
THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF THE DEVICE
YOU MAY RETURN THE DEVICE FOR A FULL REFUND. IF YOU DO
NOT SO RETURN THE DEVICE WITHIN THE 14 DAYS, THEN YOU
WILL BE ASSUMED TO HAVE AGREED TO THESE TERMS AND
CONDITIONS.

The Programs are licensed not sold. IBM, or the applicable IBM country
organization, grants you a license for the Programs only in the country
where you acquired the Programs. You obtain no rights other than those
granted you under this license.

The term “Programs” means the original and all whole or partial copies of
it, including modified copies or portions merged into other programs. IBM
retains title to the Programs. IBM owns, or has licensed from the owner,
copyrights in the Programs.

1. License

Under this license, you may use the Programs only with the device on
which they are installed and transfer possession of the Programs and the
device to another party.

If you transfer the Programs, you must transfer a copy of this license and
any other documentation to the other party. Your license is then
terminated. The other party agrees to these terms and conditions by its first
use of the Program.

You may not:

1 use, copy, modify, merge, or transfer copies of the Program except

as provided in this license;
2 reverse assemble or reverse compile the Program; or
3 sublicense, rent, lease, or assign the Program.

2. Limited Warranty

The Programs are provided “AS IS.”

THERE ARE NO OTHER WARRANTIES COVERING THE PROGRAMS

(OR CONDITIONS), EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.

OPERATION GUIDE v
 Some jurisdictions do not allow the exclusion of implied warranties, so the
above exclusion may not apply to you.

3. Limitation of Remedies

IBM's entire liability under this license is the following;

For any claim (including fundamental breach), in any form, related in any
way to this license, IBM's liability will be for actual damages only and will
be limited to the greater of:

1 the equivalent of U.S. $25,000 in your local currency; or

2 IBM's then generally available license fee for the Program

This limitation will not apply to claims for bodily injury or damages to real
or tangible personal property for which IBM is legally liable.

IBM will not be liable for any lost profits, lost savings, or any incidental
damages or other economic consequential damages, even if IBM, or its
authorized supplier, has been advised of the possibility of such damages.
IBM will not be liable for any damages claimed by you based on any third
party claim. This limitation of remedies also applies to any developer of
Programs supplied to IBM. IBM's and the developer's limitations of
remedies are not cumulative. Such developer is an intended beneficiary of
this Section. Some jurisdictions do not allow these limitations or
exclusions, so they may not apply to you.

4. General

You may terminate your license at any time. IBM may terminate your
license if you fail to comply with the terms and conditions of this license. In
either event, you must destroy all your copies of the Program. You are
responsible for payment of any taxes, including personal property taxes,
resulting from this license. Neither party may bring an action, regardless of
form, more than two years after the cause of action arose. If you acquired
the Program in the United States, this license is governed by the laws of
the State of New York. If you acquired the Program in Canada, this license
is governed by the laws of the Province of Ontario. Otherwise, this license
is governed by the laws of the country in which you acquired the Program.

vi OPERATION GUIDE
 Typeface Trademark Acknowledgement
All resident fonts in this printer are licensed from Monotype Imaging Inc.

Helvetica, Palatino and Times are registered trademarks of Linotype-Hell

AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC
Zapf Dingbats are registered trademarks of International Typeface
Corporation.

Monotype Imaging License Agreement

1 “Software” shall mean the digitally encoded, machine readable,
scalable outline data as encoded in a special format as well as the
UFST Software.
2 You agree to accept a non-exclusive license to use the Software to
reproduce and display weights, styles and versions of letters,
numerals, characters and symbols (“Typefaces”) solely for your own
customary business or personal purposes at the address stated on
the registration card you return to Monotype Imaging. Under the
terms of this License Agreement, you have the right to use the Fonts
on up to three printers. If you need to have access to the fonts on
more than three printers, you need to acquire a multi-user license
agreement which can be obtained from Monotype Imaging.
Monotype Imaging retains all rights, title and interest to the Software
and Typefaces and no rights are granted to you other than a License
to use the Software on the terms expressly set forth in this
Agreement.
3 To protect proprietary rights of Monotype Imaging, you agree to
maintain the Software and other proprietary information concerning
the Typefaces in strict confidence and to establish reasonable
procedures regulating access to and use of the Software and
Typefaces.
4 You agree not to duplicate or copy the Software or Typefaces, except
that you may make one backup copy. You agree that any such copy
shall contain the same proprietary notices as those appearing on the
original.
5 This License shall continue until the last use of the Software and
Typefaces, unless sooner terminated. This License may be
terminated by Monotype Imaging if you fail to comply with the terms
of this License and such failure is not remedied within thirty (30) days
after notice from Monotype Imaging. When this License expires or is
terminated, you shall either return to Monotype Imaging or destroy all
copies of the Software and Typefaces and documentation as
requested.
6 You agree that you will not modify, alter, disassemble, decrypt,
reverse engineer or decompile the Software.
7 Monotype Imaging warrants that for ninety (90) days after delivery,
the Software will perform in accordance with Monotype Imaging-
published specifications, and the diskette will be free from defects in
material and workmanship. Monotype Imaging does not warrant that
the Software is free from all bugs, errors and omissions.

OPERATION GUIDE vii

 8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE AND
MERCHANTABILITY, ARE EXCLUDED.
9 Your exclusive remedy and the sole liability of Monotype Imaging in
connection with the Software and Typefaces is repair or replacement
of defective parts, upon their return to Monotype Imaging.
10 IN NO EVENT WILL MONOTYPE IMAGING BE LIABLE FOR LOST
PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR ANY DAMAGES CAUSED BY
ABUSE OR MISAPPLICATION OF THE SOFTWARE AND
TYPEFACES.
11 Massachusetts U.S.A. law governs this Agreement.
12 You shall not sublicense, sell, lease, or otherwise transfer the
Software and/or Typefaces without the prior written consent of
Monotype Imaging.
13 Use, duplication or disclosure by the Government is subject to
restrictions as set forth in the Rights in Technical Data and Computer
Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or
subparagraph (c)(1)(ii), as appropriate. Further use, duplication or
disclosure is subject to restrictions applicable to restricted rights
software as set forth in FAR 52.227-19 (c)(2).
14 YOU ACKNOWLEDGE THAT YOU HAVE READ THIS
AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY
ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE
BOUND BY ANY STATEMENT OR REPRESENTATION NOT
CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS
AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED
BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH
PARTY. BY OPENING THIS DISKETTE PACKAGE, YOU AGREE
TO ACCEPT THE TERMS AND CONDITIONS OF THIS
AGREEMENT.

Compliance and Conformity

FCC Statement (for users in the United States)

This device complies with Part 15 of FCC Rules and RSS-Gen of IC Rules.

Operation is subject to the following two conditions; (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.

This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no

viii OPERATION GUIDE

 guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving antenna.

• Increase the distance between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that
used for the receiver.
• Consult your service technician or an experienced radio/TV technician
for help.

Changes or modifications not expressly approved by the manufacturer for

compliance could void the user's authority to operate the equipment.
Shielded circular cables should be used for interfacing with the computer.

Precautions for Use

Any modifications without prior permission of Kyocera Mita may cause
harmful interference.

If any modifications or changes are made to this equipment without prior

permission of Kyocera Mita, Kyocera Mita as the manufacturer does not
guarantee the compliance with the FCC Rules. The use of equipment that
does not comply with the FCC Rules is prohibited.

OPERATION GUIDE ix
Safety Information

Laser Safety
This printer is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Standard according to Radiation Control for Health and
Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation. Since radiation emitted inside the printer is
completely confined within protective housings and external covers, the
laser beam cannot escape from the printer during any phase of user
operation.

Laser Notice
This printer is certified in the U.S. to conform to the requirements of DHHS
21 CFR Subchapter for Class I (1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC
825.

DANGER:CLASS 3B LASER RADIATION WHEN OPEN. AVOID

DIRECT EXPOSURE TO BEAM.

CAUTION: Use of controls or adjustments or performance of procedures

other than those specified herein may result in hazardous radiation
exposure.

Radio Frequency Transmitter

This machine contains the transmitter module. We, the manufacturer
(Kyocera Mita Corporation) hereby declare that this equipment (page
printer), models FS-2000D/FS-3900DN/FS-4000DN are in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC.

Radio Tag Technology

In some countries the radio tag technology used in this equipment to
identify the toner container may be subject to authorization and the use of
this equipment may consequently be restricted.

x OPERATION GUIDE
 Caution Labels
The printer bears any of the following labels.

Label inside the printer

(Laser radiation warning)

For Europe, Asia, For U.S.A. and

and other countries Canada

CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food
and Drug Administration implemented regulations for laser products on
August 2, 1976. These regulations apply to laser products manufactured
after August 1, 1976. Compliance is mandatory for products marketed in
the United States. A label indicating compliance with the CDRH regulations
must be attached to laser products marketed in the United States.

Ozone Concentration
The printers generate ozone gas (O3) which may concentrate in the place
of installation and cause an unpleasant smell. To minimize the
concentration of ozone gas to less than 0.1ppm, we recommend you not
to install the printer in a confined area where ventilation is blocked.

OPERATION GUIDE xi
 Declaration of Conformity for U.S.A.
Model name: Page Printer FS-2000D/FS-3900DN/FS-4000DN
Trade name: Kyocera Mita
Responsible party: Kyocera Mita America, Inc.
Address: 225 Sand Road PO Box 40008 Fairfield, New Jersey 07004-
0008, U.S.A.
Telephone: (973) 808-8444
Fax: (973) 882-6000

Manufacturer: Kyocera Mita Corporation Tamaki Plant

Manufacturer’s address: 704-19, Nojino, Tamaki-cho, Watarai-gun, Mie-
ken 519-0497, Japan

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

The manufacturer and its merchandising companies retain the following

technical documentation in anticipation of the inspection that may be
conducted by the authorities concerned.

User’s instruction that conforms to the applicable specifications.

Technical drawings.
Descriptions of the procedures that guarantee the conformity.
Other technical information.

Kyocera Mita America Inc.

CE Marking Directive
According to Council Directive 89/336/EEC, 73/23/EEC, and 1999/5/EC

Manufacturer: Kyocera Mita Corporation Tamaki Plant

Manufacturer’s address: 704-19, Nojino, Tamaki-cho, Watarai-gun, Mie-
ken 519-0497, Japan

Declares that the product

Product name: Page Printer

Model number: FS-2000D/FS-3900DN/FS-4000DN (as tested with

enhancement optional unit; Paper Feeder PF-310)

Conforms to the following product specifications:

EN 55 022:1998+A1:2000+A2:2003 Class B
EN 61 000-3-2:2000
EN 61 000-3-3:1995+A1:2001
EN 55 024:1998+A1:2001+A2:2003
EN 60 950-1:2001
EN 60 825-1:1994+A1+A2
EN 300330-1

xii OPERATION GUIDE

 EN 300330-2

The manufacturer and its merchandising companies retain the following

technical documentation in anticipation of the inspection that may be
conducted by the authorities concerned.

User’s instruction that conforms to the applicable specifications.

Technical drawings.
Descriptions of procedures that guarantee conformity.
Other technical information.

Declaration of Conformity (Australia)

Manufacturer: Kyocera Mita Corporation Tamaki Plant
Manufacturer’s address: 704-19, Nojino, Tamaki-cho, Watarai-gun, Mie-
ken 519-0497, Japan

declares that the product

Product name: Page Printer

Model name: FS-2000D/FS-3900DN/FS-4000DN

Description of devices: This Page Printer Model FS-4000DN is the 45ppm

(FS-2000D is the 30ppm, FS-3900DN is the 35ppm); A4 size and utilized
plain paper; dry toner; etc. The printer can be equipped with several
enhancement optional units as a paper feeder as PF-310.

conforms to the following product specifications:

AS/NZS 3548: 1995 (EN 55 022: 1998 Class B)

IEC60 950-1:2001 (EN 60 950-1:2001+A11)
IEC60 825-1:1993+A1+A2 (EN 60 825-1:1994+A1+A2)

The manufacturer and its merchandising companies retain the following

technical documentation in anticipation of the inspection that may be
conducted by the authorities concerned.

User’s instruction that conforms to the applicable specifications

Technical drawings
Descriptions of procedures that guarantee conformity
Other technical information

The manufacturer has been employed with ISO9001 scheme. JQA and BS
have attested the manufacturer.

Kyocera Mita Australia Pty., Ltd.

6-10 Talavera Road, North Ryde, NSW 2113, Australia
Telephone: +61 2-9888-9999
Fax: +61 2-9888-9588

Canadian Department of Communications Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

OPERATION GUIDE xiii

 Avis de conformité aux normes du ministere des Communications du
Canada
Cet appareil numérique de la classe B est conforme a la norme NMB-003
du Canada.

EN ISO 7779
Maschinenlärminformations-Verordnung 3. GSGV, 18.01.1991: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO
7779.

Disclaimer
Kyocera Mita will not be liable to customers or any other person or entity
for any loss or damage caused or alleged to be caused directly or indirectly
by equipment sold or furnished by us, including but not limited to, any
interruption of service, loss of business or anticipatory profits, or
consequential damages resulting from the use or operation of the
equipment or software.

Energy Saving Control Function

This printer comes equipped with a Sleep Mode where printer function
remains in a waiting state but power consumption is still reduced to a
minimum when there is no activity with the printer within a set amount of
time.

Sleep Mode

This printer automatically enters Sleep Mode when approximately 15

minutes have passed since the printer was last used. The amount of time
of no activity that must pass before Sleep Mode is activated may be
lengthened.

Duplex Printing
This printer includes duplex printing as a standard function. For example,
by printing two single-sided originals onto a single sheet of paper as a
duplex printing, it is possible to lower the amount of paper used.

Recycled Paper
This printer supports recycled paper which reduces the load on the
environment. Your sales or service representative can provide information
about recommended paper types.

Energy Star (ENERGY STAR®) Program

We have determined as a participating company in the International
Energy Star Program that this product is compliant with the standards laid
out in the International Energy Star Program.

xiv OPERATION GUIDE

Please read this Operation Guide before using the machine. Keep it close
to the machine for easy reference.
The sections of this guide and parts of the machine marked with symbols
are safety warnings meant to protect the user, other individuals and
surrounding objects, and ensure correct and safe usage of the machine.
The symbols and their meanings are indicated below.

DANGER: Indicates that serious injury or even death will

very possibly result from insufficient attention to or incorrect
compliance with the related points.

WARNING: Indicates that serious injury or even death may

result from insufficient attention to or incorrect compliance
with the related points.

CAUTION: Indicates that personal injury or mechanical

damage may result from insufficient attention to or incorrect
compliance with the related points.

OPERATION GUIDE xv
 Symbols
The following symbols indicate that the related section includes safety
warnings. Specific points of attention are indicated inside the symbol.

.... [General warning]

.... [Warning of danger of electrical shock]

.... [Warning of high temperature]

The following symbols indicate that the related section includes

information on prohibited actions. Specifics of the prohibited action are
indicated inside the symbol.

.... [Warning of prohibited action]

.... [Disassembly prohibited]

The following symbols indicate that the related section includes

information on actions which must be performed. Specifics of the required
action are indicated inside the symbol.

.... [Alert of required action]

.... [Remove the power plug from the outlet]

[Always connect the machine to an outlet with a ground

....
connection]

Please contact your service representative to order a replacement if the

safety warnings in this Operation Guide are illegible or if the guide itself is
missing. (fee required)

xvi OPERATION GUIDE

 Installation Precautions

Environment

CAUTION:
Avoid placing the machine on or in locations which are unstable
or not level. Such locations may cause the machine to fall down
or fall over. This type of situation presents a danger of personal
injury or damage to the machine.

Avoid locations with humidity or dust and dirt. If dust or dirt

become attached to the power plug, clean the plug to avoid the
danger of fire or electrical shock.
Avoid locations near radiators, heaters, or other heat sources, or
locations near flammable items, to avoid the danger of fire.

To keep the machine cool and facilitate changing of parts and

maintenance, allow access space as shown below. Leave
adequate space, especially around the vents, to allow air to be
properly ventilated out of the printer.

Top: 300mm
(11 13/16")

Left: 300mm Right: 100mm Rear: 200mm (7 7/8") Front: 600mm

(11 13/16") (3 15/16") (23 5/8")

Other Precautions
Adverse environmental conditions may affect the safe operation and
performance of the machine. Install in an air-conditioned room
(recommended room temperature: around 23°C, humidity: around 60%
RH), and avoid the following locations when selecting a site for the
machine.

• Avoid locations near a window or with exposure to direct sunlight.

OPERATION GUIDE xvii

 • Avoid locations with vibrations.
• Avoid locations with drastic temperature fluctuations.
• Avoid locations with direct exposure to hot or cold air.
• Avoid poorly ventilated locations.

During printing, some ozone is released, but the amount does not cause
any ill effect to one's health. If, however, the printer is used over a long
period of time in a poorly ventilated room or when printing an extremely
large number of copies, the smell may become unpleasant. To maintain
the appropriate environment for print work, it is suggested that the room be
properly ventilated.

Power Supply/Grounding the Machine

WARNING:

Do not use a power supply with a voltage other than that

specified. Avoid multiple connections in the same outlet. These
types of situations present a danger of fire or electrical shock.

Plug the power cord securely into the outlet. If metallic objects
come in contact with the prongs on the plug, it may cause a fire
or electric shock.

Always connect the machine to an outlet with a ground

connection to avoid the danger of fire or electrical shock in case
of an electric short. If an earth connection is not possible, contact
your service representative.

Other Precautions
Connect the power plug to the closest outlet possible to the machine.

The power supply cord is used as the main disconnect device. Ensure that
the socket/outlet is located/installed near the equipment and is easily
accessible.

Handling of Plastic Bags

WARNING:

Keep the plastic bags that are used with the machine away from
children. The plastic may cling to their nose and mouth causing
suffocation.

xviii OPERATION GUIDE

 Precautions for Use

Cautions when Using the Machine

WARNING:

Do not place metallic objects or containers with water (flower

vases, flower pots, cups, etc.) on or near the machine. This
situation presents a danger of fire or electrical shock should they
fall inside.

Do not remove any of the covers from the machine as there is a

danger of electrical shock from high voltage parts inside the
machine.

Do not damage, break or attempt to repair the power cord. Do not

place heavy objects on the cord, pull it, bend it unnecessarily or
cause any other type of damage.
These types of situations present a danger of fire or electrical
shock.

Never attempt to repair or disassemble the machine or its parts

as there is a danger of fire, electrical shock or damage to the
laser. If the laser beam escapes, there is a danger of it causing
blindness.

If the machine becomes excessively hot, smoke appears from

the machine, there is an odd smell, or any other abnormal
situation occurs, there is a danger of fire or electrical shock. Turn
the power switch off (O) immediately, be absolutely certain to
remove the power plug from the outlet and then contact your
service representative.

If anything harmful (paper clips, water, other fluids, etc.) falls into
the machine, turn the power switch off (O) immediately. Next, be
absolutely certain to remove the power plug from the outlet to
avoid the danger of fire or electrical shock. Then contact your
service representative.

Do not remove or connect the power plug with wet hands, as

there is a danger of electrical shock.

Always contact your service representative for maintenance or

repair of internal parts.

OPERATION GUIDE xix

 CAUTION

Do not pull the power cord when removing it from the outlet. If the power
cord is pulled, the wires may become broken and there is a danger of fire
or electrical shock. (Always grasp the power plug when removing the
power cord from the outlet.)

Always remove the power plug from the outlet when moving the
machine. If the power cord is damaged, there is a danger of fire
or electrical shock.

If the machine will not be used for a short period of time

(overnight, etc.), turn the power switch off (O). If it will not be
used for an extended period of time (vacations, etc.), remove the
power plug from the outlet for safety purposes during the time the
machine is not in use.

Always hold the designated parts when lifting or moving the

machine.

For safety purposes, always remove the power plug from the
outlet when performing cleaning operations.

If dust accumulates within the machine, there is a danger of fire

or other trouble. It is therefore recommended that you consult
with your service representative in regard to cleaning of internal
parts. This is particularly effective if accomplished prior to
seasons of high humidity. Consult with your service
representative in regard to the cost of cleaning the internal parts of the
machine.

Other Precautions
Do not place heavy objects on the machine or cause other damage to the
machine.

Do not open the upper front cover, turn off the power switch, or pull out the
power plug during copying.

When lifting or moving the machine, contact your service representative.

Do not touch electrical parts, such as connectors or printed circuit boards.

They could be damaged by static electricity.

Do not attempt to perform any operations not explained in this handbook.

Use shielded interface cables.

xx OPERATION GUIDE
 CAUTION

Use of controls or adjustments or performance of procedures other than

those specified herein may result in hazardous radiation exposure.

Cautions when Handling Consumables

CAUTION
Do not attempt to incinerate the Toner Container. Dangerous
sparks may cause burns.

Keep the Toner Container out of the reach of children.

If toner happens to spill from the Toner Container, avoid

inhalation and ingestion, as well as contact with your eyes and
skin.

• If you do happen to inhale toner, move to a place with fresh

air and gargle thoroughly with a large amount of water. If coughing
develops, contact a physician.
• If you do happen to ingest toner, rinse your mouth out with water and
drink 1 or 2 cups of water to dilute the contents of your stomach. If
necessary, contact a physician.
• If you do happen to get toner in your eyes, flush them thoroughly with
water. If there is any remaining tenderness, contact a physician.
• If toner does happen to get on your skin, wash with soap and water.

Do not attempt to force open or destroy the Toner Container.

Other Precautions
After use, always dispose of the Toner Container in accordance with
Federal, State and Local rules and regulations.

Store all consumables in a cool, dark location.

If the machine will not be used for an extended period of time, remove the
paper from the cassette, return it to its original package and reseal it.

OPERATION GUIDE xxi

About the Operation Guide
This Operation Guide has the following chapters:

Chapter 1 - Machine Parts

This chapter explains the names of parts.

Chapter 2 - Printing Operation

This chapter explains how to print from your workstation.

Chapter 3 - Maintenance

This chapter explains how to replace the toner container and how to care
for your printer.

Chapter 4 - Troubleshooting

This chapter explains how to handle printer problems that may occur, such
as paper jams.

Chapter 5 - Specifications

This chapter lists the printer’s specifications.

xxii OPERATION GUIDE

Conventions
This manual uses the following conventions.

Convention Description Example

Italic Typeface Used to emphasize a key word, Close the top cover.
phrase or references to Refer to Toner Container Replacement
additional information. on page 3-3.

Courier Typeface Used to denote messages or Replace the waste toner box when the
names displayed on the Check waste toner box message is
operation panel. displayed.

Bold Typeface Used to denote operation panel Press [Menu].

keys.

Notes Used to provide additional or

useful information about a NOTE: For information about storing the
function or feature. pin, refer to step 10.

Important Use to provide important

information. IMPORTANT: Ensure paper is not
folded, curled, or damaged.

Caution Cautions are statements that

suggest mechanical damage as CAUTION: Do not pull the cassette out
a result of an action. when holding the front of the machine.

Warning Used to alert users to the WARNING: High voltage is present

possibility of personal injury. in the charger section.

OPERATION GUIDE xxiii

xxiv OPERATION GUIDE
 1 Machine Parts

This section provides explanations and illustrations for you to

determine the parts and their functions. Try to be familiar with
the names and functions of these parts for correct use and
optimal performance.

This chapter contains explanations on the following topics:

• Components at the Front of the Printer ........................ 1-2

• Components at the Left of the Printer and Internal
Components ................................................................. 1-2
• Components at the Rear of the Printer......................... 1-3

OPERATION GUIDE 1-1

Machine Parts

Components at the Front of the Printer

3 2 3
2
1
1

4
7
4
7
6 5 6 5

FS-2000D FS-3900DN/FS-4000DN

1 Top Cover
2 Paper Stopper
3 Top Tray
4 Right Cover
5 Operation Panel
6 Paper Cassette
7 MP (Multi-Purpose) Tray

Components at the Left of the Printer and Internal Components

2
1

4 3

1 Left Cover
2 Toner Container
3 Power Switch
4 Waste Toner Box

1-2 OPERATION GUIDE

 Machine Parts

Components at the Rear of the Printer

1
2

3
4

7
8

1 USB Memory Slot

2 USB Interface Connector
3 Network indicators (FS-3900DN/FS-4000DN only)
4 Network Interface Connector (FS-3900DN/FS-4000DN only)
5 Parallel Interface Connector
6 Power Cord Connector
7 Rear Unit
8 Option Interface Slot (Network/Serial/CF card/Microdrive)

OPERATION GUIDE 1-3

Machine Parts

1-4 OPERATION GUIDE

 2 Printing Operation

This chapter contains explanations on the following topics:

• Loading Printer Driver .................................................. 2-2

• Printing from Application Software ............................... 2-3

OPERATION GUIDE 2-1

Printing Operation

Loading Printer Driver

Ensure the printer is plugged in and connected to the PC before installing
the printer driver from the CD-ROM.

1 Switch on the PC and activate Windows.

NOTE: If the Welcome to the Found New Hardware Wizard dialog box
displays, select Cancel.

2 Insert the CD-ROM supplied with the printer into the optical drive of the PC.

3 The installation program launches.

NOTE: If the installation program fails to launch, use Windows Explorer

to access the CD-ROM and select Setup.exe.

4 Perform the procedures displayed on the installation program to install the

KX DRIVER.

2-2 OPERATION GUIDE

 Printing Operation

Printing from Application Software

The steps required to print a document created with an application are
explained below. You can select the printing Paper Size and Output
Destination.

1 Load the paper required into the paper cassette.

2 From the application File menu, select Print. The Print dialog box displays.

3 Click the drop down list of printer names. All the printers installed in
Windows are listed. Click the name of the machine.

4 Use Number of copies to enter the number of prints required. Up to 999

copies can be entered.

For Microsoft Word, we recommend that you click Options and specify
Use printer settings for the Default tray.

5 To start printing, click OK.

OPERATION GUIDE 2-3

Printing Operation

2-4 OPERATION GUIDE

 3 Maintenance

This chapter contains explanations on the following topics:

• General Information...................................................... 3-2

• Toner Container Replacement...................................... 3-3
• Cleaning the Printer...................................................... 3-8

OPERATION GUIDE 3-1

Maintenance

General Information
This chapter describes basic maintenance tasks you can perform on the
printer. You can replace the following component according to the printer’s
display:

• Toner Kits
• Waste Toner Box

Also, the internal parts need periodic cleaning.

3-2 OPERATION GUIDE

 Maintenance

Toner Container Replacement

Frequency of toner container replacement

The life of the toner containers depends on the amount of toner required to
accomplish your printing jobs. Assuming paper of A4 size, an average
toner coverage of approximately 5% and EcoPrint mode turned off, the
toner container will need replacing approximately once every 20,000
pages (FS-4000DN); 15,000 pages (FS-3900DN); 12,000 pages (FS-
2000D).

You can print a status page to check how much toner remains in the toner
container. The Toner Gauge in the consumables status section on the
status page shows a progress bar, which roughly represents how much
toner is left in the toner container.

Starter Toner Container

The toner container packed with the new printer is a starter toner container.
The starter toner container lasts an average of 10,000 pages (FS-
4000DN); 7,500 pages (FS-3900DN); 6,000 pages (FS-2000D).

Toner Kits

For best results, we recommend that you only use genuine Kyocera Parts
and Supplies.

A new toner kit contains the following items:

• Toner Container
• Plastic waste bags for old toner container and old waste toner box
• Waste toner box
• Installation Guide

NOTE: Do not remove the toner container from the carton until you are
ready to install it in the printer.

Understanding Messages Requesting Toner Container Replacement

The printer displays messages at two stages of toner usage. This message
is automatically alternated with the other printer message (such as
Ready):

• When the printer becomes low on toner, the printer displays the
message Toner low as the first caution. Note the replacement is not
always necessary at this stage.
• If you ignore the above message and continue printing, the printer
displays the message Replace toner — just before the toner is
used up. The toner container must be replaced immediately. After the
cleaning is finished, however, the message does not automatically

OPERATION GUIDE 3-3

Maintenance

change to Ready. To restart printing, you must press [GO] and make
the printer ready.

In either case, replace the toner container, refer to Toner Container

Replacement on page 3-3.

Replacing the Toner Container

NOTE: During toner container replacement, temporarily put storage

media and computer supplies (such as floppy disks) away from around
the toner container. This is to avoid damaging media by the magnetism of
toner.

This section explains how to replace the toner container. When replacing
the toner container, always replace the waste toner box at the same time.
If this box is full, the printer may be damaged or contaminated by the waste
toner that may spill over the box.

NOTE: You do not have to turn printer power off before starting the
replacement. Any data that may be under printing process in the printer
will be deleted if you turn printer power off.

1 Open the top cover.

3-4 OPERATION GUIDE

 Maintenance

2 Push lock lever to the right and pull out the toner container.

Lock Lever

3 Put the old toner container in the plastic bag (contained in the toner kit) and
discard it later according to the local code or regulations for waste disposal.

Plastic Bag

4 Take the new toner container out of the toner kit.

5 Shake the new toner container at least 10 times as shown in the figure in
order to distribute the toner evenly inside the container.

6 Remove the label from the toner container.

OPERATION GUIDE 3-5

Maintenance

7 Set the new toner container in the printer and push down on the top of the
toner container to install it firmly in place as shown in the figure below.

8 Close the top cover.

Proceed to the next section.

Replacing the Waste Toner Box

When replacing the toner container, the used waste toner box in the printer
should also be replaced with the new one from the new toner kit. A new
waste toner box is included with the toner kit. The printer will not operate
without replacing the waste toner box.

1 Open the left cover. While holding the waste toner box, press the lock lever
and then gently remove the waste toner box.

Lock Lever

NOTE: Remove the waste toner box as gently as possible so as not to

scatter the toner inside. Do not let the opening of the waste toner box face
downward.

3-6 OPERATION GUIDE

 Maintenance

2 Close the cap to the old waste toner box after removing the box from the
printer.

Cap

Old Waste Toner Box

3 To prevent toner from spilling, put the old waste toner box in the plastic bag
(contained in the toner kit) and discard it later according to the local code
or regulations for waste disposal.

Plastic Bag

4 Open the cap of the new waste toner box.

Cap

New Waste Toner Box

OPERATION GUIDE 3-7

Maintenance

5 Insert the new waste toner box as shown in the figure below. When the box
is set correctly, it will snap into place.

6 Make sure that the waste toner box is correctly inserted and close the left
cover.

After replacing the toner containers and the waste toner box, clean the
internal parts. For instructions, refer to Cleaning the Printer on page 3-8.

Cleaning the Printer

To avoid print quality problems, the interior of the printer must be cleaned.

1 Open the top cover and MP tray.

3-8 OPERATION GUIDE

 Maintenance

2 Lift the developer unit together with the toner container out of the printer.

3 Use a lint free cloth to clean dust and dirt away from the registration roller
(metal).

OPERATION GUIDE 3-9

Maintenance

4 Insert the developer unit together with the toner container, back into the
machine.

5 Close the top cover and MP tray.

3-10 OPERATION GUIDE

 4 Troubleshooting

This chapter contains explanations on the following topics:

• General Guidelines....................................................... 4-2

• Print Quality Problems.................................................. 4-3
• Error Messages ............................................................ 4-5
• Clearing Paper Jams...................................................4-11

If a problem cannot be corrected, contact your service

technician.

OPERATION GUIDE 4-1

Troubleshooting

General Guidelines
The table below provides basic solutions for problems you may encounter
with the printer. We suggest you consult this table to troubleshoot the
problems before calling for service.

Symptom Check Items Corrective Action

Print quality is not good. Refer to Print Quality Problems on page 4-3.

Paper is jammed. Refer to Clearing Paper Jams on page 4-11.

Nothing lights on the operation Check that the power cord is Turn off the printer’s power, plug in
panel even when power is turned properly plugged into the power the power cord securely, and try
on and the fan makes no noise. outlet. turning on the printer’s power
again.

Check that the power switch is Set the power switch to the On
in the On (|) position. position.

The printer prints a status page, Check the printer cable or the Connect both ends of the printer
but does not print jobs from the interface cable. cable securely. Try replacing the
computer. printer cable or the interface cable.

Check program files and Try printing another file or using

application software. another print command. If the
problem occurs only with a specific
file or application, check the printer
driver settings for that application.

Tips
Printer problems may be solved easily by following the tips below. When
you have encountered a problem that following the above guidelines will
not solve, try the following:

• Turn the printer power off and wait for several seconds. Then, turn on
the printer.
• Reboot the computer which sends the print jobs to the printer.
• Obtain and use the latest version of the printer driver. The latest
versions of printer drivers and utilities are available at:
http://www.kyoceramita.com/download/.
• Make sure that the procedures for printing are correctly followed in the
application software. Consult the documentation supplied with the
application software.
• If the printer prints garbage characters or stalls when the computer is
turned on, particularly when the printer is connected to the computer
under Windows 98 via the parallel port, rename device driver file
drvwppqt.vxd. This file may be located in Windows\System\Iosubsys
or Arcada\System folder. For technical details, visit Microsoft web site
for the device driver.

4-2 OPERATION GUIDE

 Troubleshooting

Print Quality Problems

The tables and diagrams in the following sections define print quality
problems and the corrective action you can conduct to solve the problems.
Some solutions may require cleaning or replacing parts of the printer.

If the suggested corrective action will not solve the problem, call for
service.

Printed Results Corrective Action

Completely blank printout Check the toner container.

Open the top cover and check that the toner container is correctly
installed in the printer. For more information on installing the toner
container, refer to Toner Container Replacement on page 3-3.

Check that the application software is correctly operated.

Black or white vertical streaks Check the operation panel for toner.
If the Toner low message is displayed, install a new toner kit. To
replace the toner container, refer to Toner Container
Replacement on page 3-3.

Faint or blurred printing Check the EcoPrint setting.

When this setting is On, switch it to off on the operation panel.

Make sure the paper type setting is correct the paper being used.

Check the operation panel. If the Toner low message is

displayed, install a new toner kit. To replace toner, refer to Toner
Container Replacement on page 3-3.

OPERATION GUIDE 4-3

Troubleshooting

Printed Results Corrective Action

Grey background Check the operation panel.

If the Toner low message is displayed and the Attention indicator is
flashing, install a new toner kit. Refer to Toner Container
Replacement on page 3-3.

Check the print density.

Display the print density menu from the operation panel and select
a lighter density setting.

Dirt on the top edge or back of the Clean the parts in the paper paths—such as the paper cassette,
paper etc.

Printing incomplete or out of Check that the application software is correctly operated.
position
Refer to Tips on page 4-2.

4-4 OPERATION GUIDE

 Troubleshooting

Error Messages
The following table lists errors and maintenance messages that you can be
dealt with by yourself. If Call service appears, turn off the printer,
disconnect the power cord, and contact your service technician.

Some errors cause the alarm to sound. To stop the alarm, press [Cancel].

Message Corrective Action

Add paper MPTray The paper has run out in the paper source displayed. Supply paper according to
the paper source displayed (paper cassettes, MP tray, optional paper feeders, or
optional envelope feeder [FS-3900DN/FS-4000DN only]).
This message is displayed alternately with messages indicating the printer status,
such as, Ready, Please wait, Processing, Waiting, and FormFeed Time
Out.

Call service F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does
F### not operate when this message is displayed.

Call service #### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer
####:0123456 does not operate when this message is displayed. The total number of pages
printed is also indicated, e.g. 0123456.

Cassette # The corresponding paper cassette is not installed. Install the cassette. The
not loaded cassette number can be 1 (topmost) to 4 (bottom) [FS-2000D: 1 and 2].

Check waste This message warns following two cases. Install the new waste toner box.
toner box The waste toner box is not installed.
The waste toner box is full.

Clean printer Please clean the inside of the printer. Refer to Cleaning the Printer on page 3-8.
Press GO This message will be displayed when replacing the toner container after the
message Replace toner is displayed. After cleaning the inside of the printer,
press [GO] and the printer will be ready for printing.

Close The left cover of the printer is open. Close the left cover.
left cover

Close The rear unit of the printer is open. Close the printer rear unit.
rear unit

Close The top cover of the printer is open. Close the printer top cover.
top cover

Duplex disabled You attempted to print with a paper size and paper type that cannot be used for
Press GO duplex printing. Press [GO] to print onto one-side of the paper only.

OPERATION GUIDE 4-5

Troubleshooting

Message Corrective Action

e-MPS not stored The e-MPS job cannot be stored because RAM disk is disabled, RAM disk size is
Press GO insufficient, Microdrive is not installed, or Microdrive is full. Press [GO] to print error
report.

Error.Power off Turn the power switch off and then back on again. If this message still remains, turn
F### the power switch off, and contact your service representative or authorized service
center.

File not found You have attempted to print a job that is not contained in the specified virtual
Press GO mailbox, or the specified virtual mailbox is not found.
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time.

Format error The Microdrive installed in the printer is not formatted, and therefore cannot be
Hard disk read or written.

Format error The CompactFlash card inserted in the printer is not formatted, and therefore
Memory card cannot be read or written.

Hard disk err ## A Microdrive error has occurred. Look at the error code given in place of ## and
Press GO refer to Storage Error Codes on page 4-9. To ignore the Microdrive error, press
[GO].

I/F occupied This message is displayed when you attempt to use the printer’s operation panel to
change the environmental settings on the interface from which data are presently
being received.

ID error The user ID entered for a private job, or a stored job is not correct. Check the user
ID that you specified on the printer driver.

Install MK Replace Maintenance Kit which is displayed on the message display. Replacement
of the maintenance kit is necessary at every 300,000 pages of printing and requires
professional servicing. Contact your service technician.

KPDL error ## Current print processing cannot continue because of occurrence of KPDL error
Press GO which is categorized by ##. To print out an error report, display > Print KPDL
err(s) from the menu system, and select On. Press [GO] to resume printing. You
can abandon printing by pressing [Cancel].
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time.

Load Cassette # The paper cassette matching the paper size and paper type of the print job is
(A4)/(PLAIN) † empty. Load paper into the paper cassette as displayed in place of #. Press [GO] to
resume printing.
If you want to print from a different paper source, press ? or @ to display Use
alternative and you can change the source for paper feeding. After selecting a
paper source and pressing [Menu], Paper Handling > appears. By pressing
the ?, the paper type settings menu appears. After setting the correct paper type,
press [OK] and printing starts.

4-6 OPERATION GUIDE

 Troubleshooting

Message Corrective Action

Load MP Tray There is no paper cassette installed in the printer that matches the paper size and
(A4)/(PLAIN)† paper type of the print job. Set paper in the MP tray. Press [GO] to resume printing.
(Note that feeding the paper having a paper size which does not match the current
paper size from the MP tray can cause paper jam.)
If you want to print from a different paper source, press ? or @ to display Use
alternative and you can change the source for paper feeding. After selecting a
paper source and pressing [Menu], Paper Handling > appears. By pressing
the B, the paper type settings menu appears. After setting the correct paper type,
press [OK] and printing starts.

Memory overflow The total amount of data received by the printer exceeds the printer’s internal
Press GO memory. Try adding more memory. Press [GO] to resume printing. You can
abandon printing by pressing [Cancel].
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time.

MemoryCard err## A CompactFlash card error has occurred. Look at the error code given in place of
Press GO ## and refer to Storage Error Codes on page 4-9. To ignore the CompactFlash
card error, press [GO].

MemoryCard err20 The CompactFlash card is accidentally removed from the printer’s slot during
reading. Turn the power switch off and then back on again.

Missing The developer unit is either not installed or incorrectly inserted. Insert the
developer unit developer unit securely.

No multi copies Multi copies cannot be printed because RAM disk is disabled or the Microdrive is
Press GO not installed. There is no available RAM disk or Microdrive space. Delete
unnecessary files. Press [GO] to print error report.

Paper jam A paper jam has occurred. The location of the paper jam is indicated in place of the
############### #’s. For details, refer to Clearing Paper Jams on page 4-11.

Paper path error There is no paper cassette in the feeder, or the cassette is not inserted properly.
After reinserting the paper cassette, you should be able to print. When two or more
optional feeders are installed and the lowest one is selected, the same message
will appear if any of the upper paper feeder and the printer cassette is improperly
installed.

The print job transferred to the printer was too complex to print on a page. Press
Print overrun††
[GO] to resume printing. (A page break may be automatically inserted in some
Press GO
places.).
You can abandon printing by pressing [Cancel].
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time.

RAM disk error## A RAM disk error has occurred. Look at the error code given in place of ## and
Press GO refer to Storage Error Codes on page 4-9. To ignore the RAM disk error, press
[GO].

OPERATION GUIDE 4-7

Troubleshooting

Message Corrective Action

Replace toner Toner has run out in the toner container. Replace the toner container using a new
Clean printer toner kit. The printer does not operate when this message is displayed.

Set paper The MP tray is out of paper. Load paper and press [GO]. (Note that feeding the
Press GO paper having a paper size which does not match the current paper size from the
MP tray can cause paper jam.)

Toner low Toner is running low. Replace the toner container using a new toner kit.

Top tray The top tray has become full. You must remove all printed pages from the top tray.
paper full When the printer detects that the top tray is empty again, the printer will continues
printing into the top tray.

Unknown Toner The toner container is not original. Use of original Kyocera Mita toner kits is highly
Installed recommended to prevent printer trouble and ensure the long life of the printer.
If a toner container which indicates Toner low or Replace toner Clean
printer is installed to other printers of the same model, the message indicating
Unknown Toner Installed may be displayed. But, in this case, this toner
container can be used.

USB memory err## An USB flash memory error has occurred. Look at the error code given in place of
Press GO ## and refer to Storage Error Codes on page 4-9. To ignore the USB memory error,
press [GO].

USB mem. removed The USB flash memory is accidentally removed from the printer. To ignore the USB
Press GO memory error, press [GO]. The message display returns to Ready.

Virtual mailbox The storage area in the Microdrive for the virtual mailboxes is full. Print out
full accumulated jobs in the virtual mailboxes.

Warning Printing job cannot be done in current resolution because there is not enough
image adapt internal memory. Try adding more memory or changing resolution.

Warning The printer’s internal memory is running low due to too many numbers of fonts and
low memory macros downloaded. Try deleting unnecessary fonts and macros.

† Messages separated by ‘( )/( )’ are displayed alternately.

†† After this error has happened, page protect mode will be automatically turned on. To maintain
optimum use of memory during printing, we recommend you manually turn off page protect mode.

4-8 OPERATION GUIDE

 Troubleshooting

Storage Error Codes

Microdrive Errors

Code Meaning

01 Microdrive format error. If this error recurs even if the power has been
turned off and then on, reformat the Microdrive.

02 The disk system is not installed. Recheck the requirements for using the
system and the devices.

04 There is no available Microdrive space. Delete unnecessary files, etc.,

in order to free up space.

05 The specified file does not exist in the Microdrive.

06 There is no memory available to the Microdrive system. Increase the

available memory.

10 Formatting is not possible because host data is being spooled on the

Microdrive. Wait until the Microdrive is ready, and then format.

85 VMB: Alias error. The alias setting was lost, or the virtual tray
corresponding to the alias does not exist. Set the alias again.

97 The number of permanent code jobs that can be stored reached the limit
value, and no more can be saved. Either delete some unnecessary
jobs, etc., or increase the limit.

98 An unreadable page was found in a job (The job is damaged.).

99 A print job for the specified ID does not exist in the Microdrive.

CompactFlash Card/USB memory Errors

Code Meaning

01 The printer does not support the CompactFlash card inserted.

02 The CompactFlash card is not installed.

04 The CompactFlash card is full and cannot hold further data. Purge
unnecessary files or use a new CompactFlash card.

05 Specified file is not on the CompactFlash card/USB flash memory.

06 Insufficient printer memory to support the CompactFlash card system.

Expand printer memory.

OPERATION GUIDE 4-9

Troubleshooting

RAM Disk Errors

Code Meaning

01 Format error. Try turning the power off and on again.

02 RAM disk mode is Off. Turn RAM disk mode On from the operation
panel.

04 No disk space. Purge unnecessary files.

05 Specified file is not on disk.

06 Insufficient printer memory to support the RAM disk system. Expand

printer memory.

4-10 OPERATION GUIDE

 Troubleshooting

Clearing Paper Jams

If the paper jammed in the paper transport system, or no paper sheets
were fed at all, the Paper jam message appears and the location of the
paper jam (the component where the paper jam has occurred) is also
indicated. The printer automatically goes off-line when this message is
displayed. Remove jammed paper. After removing jammed paper, the
printer will re-start printing.

Possible Paper Jam Locations

The figure below explains the printer’s paper paths including the options.
The locations where paper jams might occur are also shown here, with
each location explained in the table below. Paper jams can occur in more
than one component on the paper paths.

Face-up Tray
PT-310

Paper Feeder
PF-310

Paper jam message Paper jam Description Reference page

location

Paper jam A Paper is jammed at the MP tray or page 4-13

MP Tray optional envelope feeder or bulk
paper feeder (if installed [FS-
Paper jam 3900DN and FS-4000DN only]). page 4-16
EF

Paper jam page 4-16

Bulk Feeder

OPERATION GUIDE 4-11

Troubleshooting

Paper jam message Paper jam Description Reference page

location

Paper jam B Paper is jammed at the paper page 4-13

Cassette 1 (to 4) cassette. The cassette number can
be 1 (topmost) to 4 (bottom) [FS-
2000D: 1 and 2].

Paper jam C Paper is jammed inside the duplex page 4-14

Duplexer section.

Paper jam D Paper is jammed inside the printer. page 4-15

Printer

Paper jam E Paper is jammed inside the rear unit. page 4-16
Rear Unit

General considerations for clearing jams

Bear in mind the following considerations when attempting jam removal:

CAUTION: When pulling the paper, pull it gently so as not to tear it. Torn
pieces of paper are difficult to remove and may be easily overlooked,
deterring the jam recovery.

• If paper jams occur frequently, try using a different type of paper,

replace the paper with paper from another ream, flip the paper stack
over, or rotate the paper stack 180 degrees. The printer may have
problems if paper jams recur after the paper was replaced.
• Whether or not the jammed pages are reproduced normally after
printing is resumed depends on the location of the paper jam.

Utilizing Online Help Messages

Online help messages are available in the printer’s message display to

provide simple instructions for clearing jams. Press ( ) when the paper
jam message has appeared. Then a help message will appear to facilitate
jam clearing in the location.

4-12 OPERATION GUIDE

 Troubleshooting

MP Tray
Paper is jammed at the MP tray. Remove the jammed paper using the
procedure given below.

1 Remove the paper jammed at the

MP tray.

2 Open and close the top cover to clear the error.

Paper Cassette
1 Pull out the paper cassette.

2 Remove any partially fed paper.

Check to see if paper is loaded

correctly. If not, reload the paper.

3 Push the paper cassette back in firmly. The printer warms up and resumes
printing.

OPERATION GUIDE 4-13

Troubleshooting

Duplexer
Paper is jammed in the duplex section. Remove the jammed paper using
the procedure given below.

CAUTION: Do not touch parts in this area, because it may result in burn
injury.

1 Pull the paper cassette all the way out of the printer.

2 Open the duplexer’s cover and

remove any jammed paper.

3 Insert the paper cassette into the slot in the printer. The printer warms up
and resumes printing.

4-14 OPERATION GUIDE

 Troubleshooting

The Inside of Printer

1 Open the top cover and MP tray.

2 Lift the developer unit together

with the toner container out of the
printer.

3 Open the feed cover.

4 Remove the paper from the

printer.

If the jammed paper appears to be

pinched by rollers, pull it along the
normal running direction of the
paper.

NOTE: If you cannot find a paper jam, try checking inside the rear of the
printer. Refer to Rear Unit on page 4-16.

5 Insert the developer unit together

with the toner container, back into
the machine.

6 Close the top cover and MP tray. The printer warms up and resumes
printing.

OPERATION GUIDE 4-15

Troubleshooting

Rear Unit
1 If paper is not completely ejected
into the output tray, open the rear
unit.

2 Open the fuser cover and remove

the jammed paper by pulling it out.

NOTE: If you cannot find a

paper jam, try checking inside
the rear of the printer.

CAUTION: The fuser unit inside the printer is hot. Do not touch it with your
hands as it may result in burn injury.

3 Close the rear unit. The printer

warms up and resumes
printing.out.

Paper Feeder
Paper is jammed at optional paper cassette 2 (to 4). Refer to the
Installation Guide for the optional paper feeder and remove the jammed
paper.

Envelope Feeder
Paper is jammed at the optional envelope feeder. Remove the jammed
paper using the same procedure as for a jam at the MP Tray. Then, open
and close the paper transfer unit. For details, refer to the User’s Manual for
the envelope feeder.

Bulk Paper Feeder

Paper is jammed at the optional bulk paper feeder. Detach the bulk paper
feeder from the printer by sliding with the rail away from the printer, holding
the bulk paper feeder by both hands. If paper is partially fed out from the
feeder's output slot, pull the paper out by hand.

4-16 OPERATION GUIDE

 5 Specifications

NOTE: Specifications are subject to change without notice.

Description
Item
FS-2000D FS-3900DN FS-4000DN
Printing Method Semiconductor laser and electrophotography
Printing Speeds
- Simplex A5: 19ppm A6: 21ppm A6: 23ppm
A4: 30ppm A5: 21ppm A5: 23ppm
Letter: 31ppm A4: 35ppm A4: 45ppm
Legal: 26ppm Letter: 37ppm Letter: 47ppm
Legal: 28ppm Legal: 38ppm
- Duplex
A4: 15.5ppm A4: 25ppm A4: 33.5ppm
Letter: 15.5ppm Letter: 26ppm Letter: 34.5ppm
Paper Sizes
- Cassette A4, A5, B5, Letter, Legal, A4, A5, B5, A6 , Letter, Legal, Folio, Oficio2, Custom
Folio, Oficio2, Custom (105 x 148 to 216 x 356 mm [4 1/8 x 5 13/16 to 8 1/2 x
(148 x 210 to 216 x 356 14"])
mm [5 13/16 x 8 1/4 to 8 1/2
x 14"])
- MP Tray
A4, A5, B5, A6, Letter, A4, A5, B5, A6, Letter, Legal, Folio, Oficio2, Custom
Legal, Folio, Oficio2, (70 x 148 to 216 x 356 mm [2 3/4 x 5 13/16 to 8 1/2 x
Custom (70 x 148 to 216 14"])
x 356 mm [2 3/4 x 5 13/16
to 8 1/2 x 14"])
Paper Types
- Cassette Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color, Prepunched, High
quality, and Custom

- MP Tray Plain, Transparency, Preprinted, Labels, Bond, Recycled, Vellum, Rough,

Letterhead, Color, Prepunched, Envelope, Cardstock, Thick, High quality, and
Custom
Paper Feed Source
Capacity
- Cassette 500 sheets (80g/m2)

- MP Tray 100 sheets (80g/m2)

Output Tray Capacity
- Top Tray 250 sheets (80g/m2) 500 sheets (80g/m2)

- Face-up Tray (Option) - PT-310: 250 sheets (80g/m2)

OPERATION GUIDE 5-1

Specifications

Description
Item
FS-2000D FS-3900DN FS-4000DN
Warm-up Time (23°C,
50%RH)
- Power on 13 seconds or less 15 seconds or less 17 seconds or less

- Sleep 10 seconds or less 15 seconds or less 15 seconds or less

First Print Out (A4) 19 seconds or less 25.5 seconds or less 24 seconds or less
Resolution Fine1200, Fast1200, 600dpi, 300dpi
Monthly Duty
- Average 4,000 pages 8,000 pages 12,000 pages

- Maximum 150,000 pages 200,000 pages 250,000 pages

Operating Systems Microsoft Windows 95/98/Me/2000/XP
Microsoft Windows NT4.0
Microsoft Windows Server 2003
Apple Macintosh OS 9
Apple Macintosh OS X
Controller PowerPC 440 400MHz PowerPC 750CXr PowerPC 750CXr
400MHz 500MHz
Memory
- Standard 64MB 128MB

- Maximum 576MB 640MB

Interface
- Standard USB: 1 (Hi-Speed USB) USB: 1 (Hi-Speed USB)
Parallel: 1 (IEEE1284) Parallel: 1 (IEEE1284)
KUIO-LV slot: 1 Network: 1 (10BASE-T/100BASE-TX)
USB memory slot: 1 (Full- KUIO-LV slot: 1
Speed USB) USB memory slot: 1 (Full-Speed USB)

- Option IB-11: Serial IB-11: Serial

IB-21E/IB-30: 10BASE-T/ IB-21E: 10BASE-T/100BASE-TX
100BASE-TX
Operation Environment
- Temperature 10 to 32.5 °C

- Relative Humidity 15 to 80 %

- Altitude 2,500m maximum

- Illumination 1,500lux maximum

Power Consumption Maximum: 925W (U.S.A./ Maximum: 936W (U.S.A./ Maximum: 954W (U.S.A./
Canada), 985W Canada), 992W Canada), 1,012W
(European countries) (European countries) (European countries)
During printing: 400W During printing: 475W During printing: 510W
During sleep mode: 4.4W During sleep mode: 4.9W During sleep mode: 5.5W
Power off: 0W Power off: 0W Power off: 0W

5-2 OPERATION GUIDE

 Specifications

Description
Item
FS-2000D FS-3900DN FS-4000DN
Dimensions (W x D x H) 382 x 394 x 285mm 382 x 394 x 320mm (15 3/8 x 15 1/2 x 12 5/8")
(15 3/8 x 15 1/2 x 11 1/4")
Weight (without toner 15.8kg (33lb) 16.7kg (33 5/16lb) 16.8kg (33 5/16lb)
container)
Operating noise (in During printing: LpA = During printing: LpA = During printing: LpA =
accordance with ISO7779 50dB (A) 52dB (A) 56dB (A)
[Bystander Position,
sound pressure level at During standby: LpA = During standby: LpA = During standby: LpA =
the front]) 40dB (A) 40dB (A) 40dB (A)

During sleep mode: During sleep mode: During sleep mode:

immeasurably low immeasurably low immeasurably low

OPERATION GUIDE 5-3

Specifications

5-4 OPERATION GUIDE

A1
 Rev. 1.3 2007.9
Printed in China 302F956022