Mini Challenge: Lookup Functions

Food2Go has a dedicated feedback portal to keep track of customer complaints and su
portal aggregates customer reviews and rations into an Excel worksheet. This month, I
that a couple of customers complained about food quality.

1. Use a VLOOKUP function to look up the Food Quality Rating categories for Column C
scores in Column B. Cell values should return Terrible, Bad, Average, Good or Excellen

2. How many customers have rated food quality as Terrible? What about the other ca
a COUNTIF function to fill in the second table)
3. Compare your answers with "Solution" worksheet tab.
 r complaints and suggestions. The
sheet. This month, Ishan has heard

egories for Column C based on the

ge, Good or Excellent.

t about the other categories? (Use

Customer Food Ratings
Customer No. Food Quality Score Food Quality Rating
1 42
2 76
3 47
4 91
5 91
6 50
7 41
8 90
9 42
10 61
11 83
12 87
13 89
14 80
15 70
16 59
17 65
18 72
19 79
20 72
21 87
22 81
23 40
24 82
25 51
26 84
27 60
28 72
29 51
30 67
31 58
32 78
33 88
34 60
35 61
36 62
37 44
38 41
39 54
40 81
41 69
42 47
43 17
44 19
45 100
46 43
47 68
48 74
49 60
50 50
51 51
52 69
53 77
54 19
55 93
56 61
57 72
58 69
59 88
60 74
61 94
62 69
63 71
64 97
65 41
66 59
67 47
68 75
 69 47
70 40
71 73
72 100
73 68
74 48
75 21
76 55
77 43
78 62
79 44
80 23
81 67
82 48
83 50
84 77
85 61
86 52
87 50
88 66
89 46
90 90
91 41
92 65
93 83
94 70
95 89
96 92
97 30
98 69
99 22
100 30
y Rating Min. Score Max. Score Rating
0 20 Terrible
20 40 Bad
40 60 Average
60 80 Good
80 100 Excellent

Food Quality No. of Ratings

Terrible 0
Bad 0
Average 0
Good 0
Excellent 0
Customer Food Ratings
Customer No. Food Quality Score Food Quality Rating
1 42 Average
2 76 Good
3 47 Average
Mini Challenge:
4 Lookup
91 Functions Excellent
Solution5 91 Excellent
6 50 Average
1. Use a7 VLOOKUP function
41 to look up the Food Quality Rating categories fo
Average
on the 8scores in Column
90 B. Cell values shouldExcellent
return Terrible, Bad, Average,

VLOOKUP 9 function syntax

42 in Cell C3. Average
10
lookup_value 61 cell references) Good
= B3 (relative
table_array
11 = $E$3:$G$7.
83 Remember to lockExcellent
this legend in by using absolute
col_index_num
12 = 3 87 Excellent
range_lookup = TRUE- we are looking for an approximate match.
13 89 Excellent
2. How14many customers 80 have rated food quality
Excellent
as Terrible? 3 customers.
15 70 Good
COUNTIF
16 function syntax
59 to find out the number
Averageof terrible ratings -
=COUNTIF($C$3:$C$102, "Terrible")
17 65 Good
18 72 Good
19 79 Good
20 72 Good
21 87 Excellent
22 81 Excellent
23 40 Average
24 82 Excellent
25 51 Average
26 84 Excellent
27 60 Good
28 72 Good
29 51 Average
30 67 Good
31 58 Average
32 78 Good
33 88 Excellent
34 60 Good
35 61 Good
36 62 Good
37 44 Average
38 41 Average
39 54 Average
40 81 Excellent
41 69 Good
42 47 Average
43 17 Terrible
44 19 Terrible
45 100 Excellent
46 43 Average
47 68 Good
48 74 Good
49 60 Good
50 50 Average
51 51 Average
52 69 Good
53 77 Good
54 19 Terrible
55 93 Excellent
56 61 Good
57 72 Good
58 69 Good
59 88 Excellent
60 74 Good
61 94 Excellent
62 69 Good
63 71 Good
64 97 Excellent
65 41 Average
66 59 Average
67 47 Average
68 75 Good
 69 47 Average
70 40 Average
71 73 Good
72 100 Excellent
73 68 Good
74 48 Average
75 21 Bad
76 55 Average
77 43 Average
78 62 Good
79 44 Average
80 23 Bad
81 67 Good
82 48 Average
83 50 Average
84 77 Good
85 61 Good
86 52 Average
87 50 Average
88 66 Good
89 46 Average
90 90 Excellent
91 41 Average
92 65 Good
93 83 Excellent
94 70 Good
95 89 Excellent
96 92 Excellent
97 30 Bad
98 69 Good
99 22 Bad
100 30 Bad
 Min. Score Max. Score Rating
0 20 Terrible
20 40 Bad
40 60 Average
60 80 Good
80 100 Excellent

ality Rating categories for

FoodColumn C based
Quality No. of Ratings
Terrible, Bad, Average, Good or Excellent.
Terrible 3 Review
The COUNTIF function is
Bad 5
used here to count the No.
Average 32
gend in by using absolute of Ratings for each food
Goodcell references. 37
quality category.
Excellent 23
imate match.

Terrible? 3 customers.

terrible ratings -
on is
he No.
ood