APPLICOM cPCI1000
APPLICOM cPCI1000
ref.: M1000_2.1
NOTE:
WARNING
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
ATTENTION
Il y a danger d’explosion s’il y a remplacement incorrect de la batterie.
Remplacer uniquement avec une batterie du même type ou d’un type équivalent
recommandé par le constructeur. Mettre au rebut les batteries usagées
conformément aux instructions du fabriquant.
ACHTUNG
Explosionsgefahr bei falschem Batteriewechsel.
Verwenden Sie nur die empfohlenen Batterietypen des Herstellers. Entsorgen Sie
die verbrauchten Batterien laut Gebrauchsanweisung des Herstellers.
ATENCION
Puede explotar si la pila no este bien reemplazada.
Solo reemplazca la pila con tipas equivalentes segun las instrucciones del
manifacturo. Vote las pilas usadas segun las instrucciones del manifacturo.
Read Me First 1
TABLE OF CONTENTS
PART 1
1. PRODUCT OVERVIEW..............................................................................1-1
2. ONBOARD SUBSYSTEMS........................................................................2-2
2.1 CONNECTOR LOCATION............................................................................2-2
2.2 ONBOARD CONNECTORS..........................................................................2-2
2.3 REAR-PANEL CONNECTORS .....................................................................2-2
2.4 FRONT PLATE CONNECTORS ...................................................................2-2
4. UNPACKING..............................................................................................4-2
i
TEK-CPCI-1000 Technical Reference Manual
PART 2
7. CONNECTING DEVICES...........................................................................7-2
7.1 SUPPLYING POWER ON THE TEK-CPCI-1000...........................................7-2
7.2 CONNECTOR LOCATION............................................................................7-2
7.3 SERIAL PORTS CONNECTORS (J4) ...........................................................7-2
7.4 PS/2 MOUSE CONNECTOR (J8) .................................................................7-2
7.5 KEYBOARD CONNECTOR (J9) ...................................................................7-2
7.6 USB CONNECTOR (J7) ...............................................................................7-2
7.7 PARALLEL PORT CONNECTOR (J3) ..........................................................7-2
7.8 10BASE-T CONNECTOR (J12) ....................................................................7-2
7.9 MULTI-FUNCTION CONNECTOR (J2) .........................................................7-2
7.10 MISCELLANEOUS DEVICES .......................................................................7-2
7.11 CONNECTING STORAGE DEVICES ...........................................................7-2
7.12 BATTERY BACKUP CIRCUIT.......................................................................7-2
8. INSTALLING VIDEO..................................................................................8-2
ii
Table of Contents
PART 3
iii
APPENDICES
PART 4
v
E. BIOS SETUP ERROR CODES..................................................................... E-1
E.1 POST BEEP ................................................................................................... E-1
E.2 POST MESSAGES......................................................................................... E-1
E.3 ERROR MESSAGES...................................................................................... E-1
E.4 POST CODES ................................................................................................ E-1
vi
PRODUCT DESCRIPTION
1. PRODUCT OVERVIEW
2. ONBOARD SUBSYSTEMS
4. UNPACKING
5. SAFETY PRECAUTIONS
1. PRODUCT OVERVIEW
The TEK-CPCI-1000 board is fully compatible with existing application software and
operating systems available for desktop PCI: PC and MS-DOS, Windows 3.1,
Windows 95, Windows NT, OS/2 Warp, QNX, NOVELL, UnixWare.
1-1
TEK-CPCI-1000 Technical Reference Manual
CompactPCI Connectors
According to the PICMG 2.0 R2.1 CompactPCI specification, CompactPCI connectors
are located at the rear of the board. They are defined as a 2mm pitch, shielded connectors
with a 5x47 array of pin for signals and 2 rows of 47 pins for shielding.
If required, a coding key may be installed to ensure a correct mating when connecting the
board to a CompactPCI backplane.
CompactPCI connector is also known as 2mm Hard Metric connector.
Supported Processors
The TEK-CPCI-1000 supports: INTEL Pentium 100, 120, 133, 150, 166 and
200MHz
INTEL VRT Pentium 100, 120, 133, and 150MHz
INTEL MMX Pentium 166, 200, and 233Mhz
AMD K6 166, 200, and 233MHz
MMX is for Multi Media eXtension, and VRT is for Voltage Reduced Technology.
1-2
Product Overview
Environment
The TEK-CPCI-1000 SBC is provided for rack-mounted systems which offer the highest
modularity for applications. The TEK-CPCI-1000 supports four CompactPCI connectors:
PCI P1, P2 - System connectors: output the 32-bit PCI signals and provides
arbitration, clock distribution, and reset functions for the peripheral slots of the
PCI segment. This segment will support up to seven CompactPCI sub-systems
(four bus master devices – with Ethernet disabled - and three slaves) such as:
Audio, Video, acquisition boards...
ISA P4, P5 - I/O connectors: provide both ISA and IDE signals to support
connections of hard drives, floppy disk drives, mouse and keyboard through the
backplane. USB communication signals are also provided through this I/O
segment. The signal assignation on these connectors is defined by TEKNOR.
When connecting the board to a backplane, ensure the backplane is capable of
supporting these signals and of making them available on separate local headers.
Such a backplane is provided by TEKNOR and is referred as TEK1101
CompactPCI Backplane.
A complete CompactPCI system (TEK-CPCI-1201) is also available from
TEKNOR.
Memory
System memory: the TEK-CPCI-1000 supports from 8MB to 512MB vertical
DRAM on four 72-pin SIMM sockets (FPM or EDO). Parity and
ECC are supported.
Internal cache: 8KB CPU-internal L1 cache with Pentium processors.
16KB with MMX processors.
32KB with K6 processors.
External cache: 256 or 512KB (L2) pipelined burst cache is implemented to
enhance the processor operations by eliminating wait states on
cache accesses.
1-3
TEK-CPCI-1000 Technical Reference Manual
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1-4
2. ONBOARD SUBSYSTEMS
The TEK-CPCI-1000 system board is built around a single chip host-to-PCI bridge (430HX
from INTEL) which makes the PCI bus accessible through 2mm Hard Metric connectors
for up to 7 loads: 4 masters, including the onboard Ethernet, and 3 slaves.
The 430HX interfaces with the onboard processor host bus and a dedicated memory data
bus, and provides second level cache (L2) and DRAM control functions.
The DRAM controller supports up to 512MB of main memory. Both Fast Page Mode
(FPM) and Extended Data Output (EDO) memory technology are supported. The PCI-to-
DRAM interface transfer rate can go up to 112MB/sec for read and 121MB/sec for write.
The 430HX allows the processor to sustain the highest possible bandwidth to the graphics
frame buffer at all frequencies. To conform with “modular” oriented environment, the
board does not provide video function. Video will be supported using a CompactPCI
video module connected directly on the PCI bus (Order TEK-1002 from TEKNOR).
Ethernet subsystem is directly connected to the PCI bus. As PCI target, this configuration
allows all accesses to the internal registers to be automatically mapped into free memory
and I/O space upon initialization of the system. The Ethernet controller chip operates as a
master and a slave on the PCI bus. As a master, it interacts with the system memory to
access data for transmission or deposit received data. As a slave, some internal control
structures are accessed by the CPU for read and write operations.
The Ethernet chip provides 3Kbyte FIFO for receive and 3Kbyte FIFO for transmit which
prevent data overruns or underruns while waiting for access to the PCI bus. While the chip
provides independent Receive and Command units, the TEK-CPCI-1000 can process
communication commands and receive incoming frame simultaneously without real-time
CPU intervention.
The TEK-CPCI-1000 also provides a PCI-to-ISA bridge (PIIX3) along with other features
such as fast IDE interface, and USB.
2-1
TEK-CPCI-1000 Technical Reference Manual
W3 W4 W5 W7 W9 W2
J1 W6 W8 W10 J2 J3 W1
W11
B1
J5
J4
J8
U18
J8
J7
U19
U20
U22
J9
W 12
J1 0 W 13
S1
J11
W 18
DS1
DS2
W19
DS3
J1 3
J1 2
W15 W17
W14 W16
2-2
Onboard Subsystems
Parallel Port (J3) - A flat cable is required to output the parallel signals from the
onboard connector to a standard 25-pin DSUB connector mounted on the front plate.
The Parallel Port is compliant with Standard, EPP and ECP modes.
System Memory - The TEK-CPCI-1000 provides four 72-pin vertical SIMM sockets
to support from 8MB to 512MB of DRAM system memory. The memory is divided
into two banks referred as Bank 0 and Bank 1.
Each bank can be populated separately, but must be populated with the same memory
capacity.
2-3
TEK-CPCI-1000 Technical Reference Manual
2-4
Onboard Subsystems
2-5
TEK-CPCI-1000 Technical Reference Manual
CompactPCI
COM
2 1
COM1/2 J4 - RS-232 standard support on COM1 and
COM2.
2-6
3. COMPATIBILITY WITH TEKNOR PRODUCTS
When building a basic environment around the TEK-CPCI-1000, the system may comprise
the following devices:
3-1
4. UNPACKING
Contents
When unpacking you will find:
1. One TEK-CPCI-1000, Pentium/K6 Single Board Computer
2. One Technical Reference Manual.
3. A set of cables
4-1
5. SAFETY PRECAUTIONS
5-1
PRODUCT DESCRIPTION
7. CONNECTING DEVICES
8. INSTALLING VIDEO
When installing a processor, its type, core voltage, clock speed multiplier, and Core/Bus
ratio value must be configured according to your CPU model.
Six jumpers are related to the processor:
W12-W13 Define the internal CPU clock speed multiplier.
W14-W15 Define the Core/Bus clock ratio.
W18 Selects the CPU type from Split-plane or Single-plane.
W19 Selects the core voltage (Vcore).
6-1
TEK-CPCI-1000 Technical Reference Manual
Careful attention should be taken when installing a processor. Faulty jumper settings may
definitely damage your board.
W12 W13 W15 W14 W18 W19
1-2 3-4 5-6 7-8 9-10
Intel Pentium 90 Off On Off Off 1-3 / 2-4 On Off On On Off
Intel Pentium 100 On On Off On 1-3 / 2-4 On Off On On Off
Intel Pentium 120 Off On Off On 1-3 / 2-4 On Off On On Off
Intel Pentium 133 On Off Off On 1-3 / 2-4 On Off On On Off
Intel Pentium 150 On On On Off 1-3 / 2-4 On Off On On Off
Intel Pentium 150 Off On On On 1-3 / 2-4 On Off On On Off
Intel Pentium 166 On Off On On 1-3 / 2-4 On Off On On Off
Intel Pentium 200 On Off On Off 1-3 / 2-4 On Off On On Off
Intel Pentium 166-MMX On Off On On 3-5 / 4-6 Off Off Off On Off
Intel Pentium 200-MMX On Off On Off 3-5 / 4-6 Off Off Off On Off
Intel Pentium 233-MMX On Off Off Off 3-5 / 4-6 Off Off Off On Off
AMD K6-166 On Off On On 3-5 / 4-6 On Off Off On Off
AMD K6-200 On Off On Off 3-5 / 4-6 On Off Off On Off
AMD K6-233 On Off Off Off 3-5 / 4-6 Off Off On On Off
6-2
Customizing the Board
At least 8 MB of system memory (2 SIMMs or 4) must be installed on the board for proper
operation. Each vertical 72-pin SIMM sockets supports the following modules:
2M x 32-bit / 36-bit = 8MB module 16M x 32-bit / 36-bit = 64MB module
4M x 32-bit / 36-bit = 16MB module 32M x 32-bit / 36-bit = 128MB module
8M x 32-bit / 36-bit = 32MB module
NOTE
The memory banks can be populated separately or jointly. Each bank
must be populated with the same SIMM capacity, however, the
capacity used in one bank may be of a different capacity from the
other.
6-3
TEK-CPCI-1000 Technical Reference Manual
6-4
Customizing the Board
The following table describes which SIMM configurations may be implemented on the
board, using 72-pin vertical SIMMs:
6-5
TEK-CPCI-1000 Technical Reference Manual
6-6
Customizing the Board
6-7
TEK-CPCI-1000 Technical Reference Manual
NOTE
A BIOS corruption is one of the symptoms of a non-functional board:
it may be caused by an electrical shutdown that occurs before a BIOS
update operation is completed.
6-8
Customizing the Board
Each register is bit read and write accessible, however, some are reserved for internal
requirements. They are described as follows:
Register #1
Bit Default Function WRITE Operation: READ Operation:
0 0 Enable Watchdog 1=Enable / 0= Disable* Same
1 1 Watchdog pulse write 1-0 alternately to refresh Same
2 0 Flash programming 1= Enable / 0= Disable (+12V) Same
3 0 RS-485 direction 1= Read only / 0= Write only Power Detect. or Batt. Low output
4 0 Reserved W4 (7-8) Status (Ethernet)
5 0 Reserved W4 (5-6) Status (TEKNOR BIOS)
6 1 Reserved W4 (3-4) Status (VT100 mode)
7 0 Reserved W4 (1-2) Status (Serial download)
Register #2
Bit Default WRITE Operation: READ Operation:
0 0/1 Reserved * R/W Reserved
1 0/1 Reserved * R/W Reserved
2 1 Data output for serial number device Same
3 1 Enable Ethernet (1=Enable ; 0=Disable) Ethernet Status
4 0 Reserved Not Used
5 0 Reserved I/O base address W3 (1-2)
6 0/1 Reserved I/O base address W3 (3-4)
7 0 Reserved* R/W Emergency jumper (W5) status
* Read and mask before changing bits
CAUTIONS:
1. Not all bits are R/W. Therefore, be certain to keep a mirror image of
the register when programming it.
2. All bits are 0 after a hardware RESET or power up condition.
As the supervisor I/O registers provide features associated to the TEKNOR Extension, the
TEKNOR Extension mode must be enabled by setting the W4 jumper that controls the
extended BIOS modes of the board (refer to Section 10 - Setting Jumpers).
6-9
TEK-CPCI-1000 Technical Reference Manual
6.6.3 Watchdog
The watchdog is used to monitor the CPU inactivity. After a specified duration of inactivity,
the CPU will be reset.
To generate a RESET when the watchdog times out, use the W10 jumper.
CAUTION
The user program must first configure the I/O Register #1 (set at base
the address 190h, 290h or 390h, according to the W3 jumper setting),
and must also include a refresh routine. Be certain to keep a mirror
image of this register when programming it. This is necessary since the
register is a write-only user register and, as a result, is not used by the
system BIOS.
6-10
Customizing the Board
Due to the high-density pinout of the Hard Metric connector, some precautions must be taken
when connecting or disconnecting a board to/from a backplane:
1. Rail guides must be installed on the enclosure to slide the board to the backplane.
2. The board insertion must not be forced if there is any mechanical resistance.
CompactPCI specifies a keying mechanism that prevents a board from being inserted
into an incompatible backplane slot. If you are having problems inserting the board,
make sure the keys installed on the board and the backplane are of the same color.
3. Screw the front plate to the enclosure to firmly attach the board to its enclosure.
4. Use the extractor handles to disconnect the board and extract it from its enclosure.
6-11
TEK-CPCI-1000 Technical Reference Manual
CAUTION
With the onboard Ethernet enabled only three PCI Bus Master devices
are supported.
6-12
Customizing the Board
6.7.3 Connection
To install the TEK-CPCI-1000 board into a bay, proceed as follows:
1. Power off your CompactPCI system
2. Choose the 6U system slot
3. Remove the front plate of the slot where you intend to insert the TEK-CPCI-1000
4. Ensure the module is properly aligned with the guide-rails and slide it gently until it
touches the backplane connector
WARNING
1. Some mechanical parts of the guide-rail are fragile (shield contacts and
clips). Do not use force to insert and connect a CompactPCI module.
2. If there is any mechanical resistance while you insert a module, first
ensure there is no mechanical obstacle and check for the alignment of
all parts.
5. To engage the board’s connectors into the backplane connector, simultaneously press
on the front plate and lift up the handle until the retaining clip hooks to the chassis.
6. Fasten the module using the fellow-plate fixing screw to secure the module to the
system chassis.
To remove the module from the chassis, proceed as follows:
Press the handle (see ) to disengage the
retaining clip.
Press the handle to act as a lever (see ) to
disengage the CompactPCI connector from the
backplane connector.
Pull on the handle and gently remove the board
(see ).
6-13
7. CONNECTING DEVICES
7-1
TEK-CPCI-1000 Technical Reference Manual
W3 W4 W5 W7 W9 W2
J1 W6 W8 W10 J2 J3 W1
W11
B1
J5
J4
J8
U18
J8
J7
U19
U20
U22
J9
W 12
J1 0 W 13
S1
J11
W 18
DS1
DS2
W19
DS3
J1 3
J1 2
W15 W17
W14 W16
7-2
Connecting Devices
7-3
TEK-CPCI-1000 Technical Reference Manual
7-4
Connecting Devices
When set for RS-422/RS-485 operations the communication port pinout appears as follows:
In RS-485 mode only the RX- and RX+ signals are used to interconnect the transmission
lines. To change the direction of the buffer in RS-485 mode, use the RTS line.
7-5
TEK-CPCI-1000 Technical Reference Manual
RS-422 Protocol:
The RS-422 protocol (Full Duplex) uses both RX and TX lines during a communication
session. Upon a power-up or reset, the Serial Port 2 interface circuits are automatically
configured for full duplex operation: pins 3 and 4 of Serial Port 2 act as receiver lines while
pins 5 and 6 act as transmitter lines.
Internal circuit may be represented as follows:
SER IAL PO R T 2
10-P IN HEA D ER
7 120 ohm s
RXD 2 1 3 R X-
2
G ND 3
4 6
X 4 RX+
LO W LO G IC LEV E L
7 120 ohm s
LO W LO G IC LEV E L 1 5 TX-
X 2
VCC 3
TX D 4 6
6 TX +
There are no user software restrictions except that software must not attempt to use the
handshake line because they are not connected. However, handshaking by software only
(XON-XOFF) may be used.
CAUTION
When working in RS-422 protocol, W6 and W7 jumper caps must be
installed to connect the 120 ohms termination resistors (See Section 10 -
Jumper Settings).
7-6
Connecting Devices
RS-485 Protocol:
The RS-485 protocol (Half Duplex) also uses differential signals during a communication
session. It differs from the RS-422 mode as it offers the ability to transmit and receive over
the same pair of wires, and allows sharing of the communication line by multiple stations.
This configuration (also known as Party Line) allows only one system to take the control of
the communication line at the time.
The electrical circuit is described below:
SER IAL PO R T 2
10-PIN HEA D ER
VC C VCC 7 120 ohm s
R XD2 1 3 RX-
2
T XD2 4 6
4 R X+
EN A B LE
In RS-485 mode, the RX lines (pins 3 and 4) are used as the transceiver lines, and the RTS
signal is used to control the direction of the RS-485 buffer. Upon power-up or reset, the
transceiver is by default in receiver mode to prevent unwanted perturbation on the line.
Party line operation mode requires termination resistors to be installed at both ends of the
network.
CAUTION
When installing the TEK-CPCI-1000 at one end of the network, W6
and W7 jumper caps must be installed to connect the 120 ohms
termination resistors (See Section 10 - Jumper Settings).
7-7
TEK-CPCI-1000 Technical Reference Manual
7-8
Connecting Devices
USB signals are also available through the CPCI backplane connector.
7-9
TEK-CPCI-1000 Technical Reference Manual
The following list includes approved vendors for the J3 connector’s mating parts:
Amp 746285-6 [optional strain relief: 499252-3],
Robinson Nugent IDS-C26PK-TG,
Thomas & Betts 622-2630 [optional strain relief: 622-2641].
(Polarized IDC female socket connector).
7-10
Connecting Devices
NOTE
To operate in EPP or ECP mode, ensure the peripheral is designed to
operate in this mode and the BIOS setup is configured to support it.
7-11
TEK-CPCI-1000 Technical Reference Manual
NOTE
For more information on the ECP protocol, please refer to the
Extended Capabilities Port Protocol and ISA Interface Standard
(available from Microsoft Corporation) or contact our Technical
Support department.
7-12
Connecting Devices
The 10Base-T interface uses UTP (Unshielded Twisted Pair) cables, category 5, 4 or 3 (5 is
better), while the 100Base-T cable must comply with the IEEE 802.3 100Base-T standard
for 2 pairs Category 5 UTP cable.
This connection type allows links up to 100m over both shielded twisted pair and data
grade (Cat. 5) unshielded twisted pair or equivalent.
The Ethernet controller resides on the PCI bus and is therefore Plug and Play by default. No
manual configuration is required. A diskette entitled “Network Drivers for IN82557” is
included with the Ethernet option. This diskette contains several operating system network
drivers.
To install the drivers, run the “setup.exe” program.
For other operating system drivers and installation instructions, contact TEKNOR’s
Technical Support department.
7-13
TEK-CPCI-1000 Technical Reference Manual
13 PBRES*
14 GND
15 16
7 SPKR
8 V C C (+5 V )
1 K C LK
3 K D AT
2 GND
5 V C C (+5 V )
11 DO W NLD*
12 GND
To P in # 1
K C LK To P in # 2
K D AT
GND
V C C (+ 5 V ) To P in # 4 , 6
To P in # 5
(C o n n e c to r b a c k vie w )
The following list includes approved vendors for the J2 connector’s mating parts:
Amp 746285-3 [optional strain relief: 499252-8],
Robinson Nugent IDS-C16PK-TG,
Thomas & Betts 622-1630 [optional strain relief: 622-1641].
(16-pin flat cable connector).
7-14
Connecting Devices
7-15
TEK-CPCI-1000 Technical Reference Manual
Through the I/O connector - Enhanced IDE signals are output from the board to a
backplane through this connector (J5-J8). In such configuration, the backplane must be
designed to receive these signals and make them available through a standard 40-pin dual
row male connector for standard applications (with standard 40-pin header flat cables).
Through the PCI connector - CompactPCI hard drive modules may be connected
directly to the PCI bus.
Primary/Secondary and Master/Slave configurations are supported. To setup your hard disk
installation, use the W1 and W2 jumpers and, conform to the following table:
Jumpers HD Allocation
W1 W2 Primary HD Secondary HD
Off Off IDE bus IDE bus
Off On PCI bus IDE bus
On Off IDE bus PCI bus
On On PCI bus PCI bus
CAUTION
Please be aware that Primary and Secondary hard drives must not be
allocated and installed on both PCI and IDE buses at the same time.
Such a configuration will generate a hardware conflict.
7-16
Connecting Devices
7-17
TEK-CPCI-1000 Technical Reference Manual
CAUTIONS
1. Removing jumper W10 will cause the set-up and real-time clock
information to be lost.
2. The actual voltage supplied by the battery is 3.6 volts. This can be
verified at pins 16-32 on the SRAM device using a standard voltmeter.
The actual life of the battery depends on the amount of time the DC power is not applied
and on the environmental (temperature) conditions. The TADIRAN TL5186 has an
operating range of -550 to 750C and discharge characteristics vary with temperature.
The TADIRAN TL5186 is U.L. recognized. Its U.L. component recognition is MH12193.
WARNING
Danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the
manufacturer’s instructions
7-18
8. INSTALLING VIDEO
64-bit DRAM based with BitBLT (Bit Block Transfer) hardware acceleration
For more information, please contact the Technical Support Department at TEKNOR.
8-1
9. CONFIGURING DMA & IRQ
DMA 0 Available
DMA 1 PnP available (ECP)
DMA 2 Floppy controller
DMA 3 PnP available (ECP or Ethernet)
DMA 4 Cascade controller # 1
DMA 5 PnP available (Ethernet)
DMA 6 PnP available (Ethernet)
DMA 7 PnP available (Ethernet)
NOTE
The DMA Channel for the Plug and Play Ethernet device is
automatically allocated by the system BIOS among those available
(Channel 3, 5, 6 or 7).
9-1
TEK-CPCI-1000 Technical Reference Manual
9-2
10. Setting Jumpers
Jumper Description
W1, W2 Hard drive installation setup - Use these jumpers to install hard drives on the EIDE
bus or the PCI bus.
W3 I/O Base Address - Selects the I/O base address from: 190h, 290h or 390h.
W4 Extended BIOS mode - Use this jumper to setup the following features:
1. Download mode - to download serially information from a remote computer to the
Flash EPROM
2. VT100 mode - to communicate with the board using a VT100 or ANSI terminal
3. TEKNOR Extension - when enabled, authorizes TEKNOR’s features such as
VT100, boot from Flash, save CMOS in flash, SRAM devices..., (for more information
see Software Setup Section)
4. Ethernet - enables or disable the Ethernet interface.
W5 Boot Mode selection - When set to emergency, it offers the ability to upgrade the
onboard BIOS from an emergency disk.
W6-W7 RS-232/RS-485 termination resistor - connect termination resistor for RS-232 or RS-
485 operation mode on Serial Port 2.
W8 Battery - Enables or disables the battery on the board.
W9 Power Fail detection - when installed, enables Power Fail Detection.
W10 Watchdog - enables or disables the watchdog.
W11 Power Fail source - when installed, enables the Battery voltage or an external user
voltage to be monitored by the power Fail Detection controller.
W12-W13 Clock Speed Multiplier - Selects the internal CPU Clock Speed Multiplier.
W14-W15 CPU Core/Bus Ratio - Selects the ration between the CPU Core Clock and the CPU
Bus Clock.
W16 External Cache size - not used while the cache is auto-detected by the BIOS.
W17 DRAM refresh rate - selects from 60 or 66Mhz rate.
W18 CPU type - selects the CPU type (Single -Plane or Split-Plane).
W19 VCORE - selects the CPU core voltage.
10-1
TEK-CPCI-1000 Technical Reference Manual
W3 W4 W5 W7 W9 W2
J1 W6 W8 W10 J2 J3 W1
W11
B1
J5
J4
J8
U18
J8
J7
U19
U20
U22
J9
W 12
J1 0 W 13
S1
J11
W 18
DS1
DS2
W19
DS3
J1 3
J1 2
W15 W17
W14 W16
10-2
Setting Jumpers
10-3
TEK-CPCI-1000 Technical Reference Manual
: : :
: : : : :
:
W4 Extended B IO S T hese Jum pers a re config ured sep arately even thoug h they
M odes are gro uped tog ether
:
Jum pe r O N Ju m pe r R E M O V E D *
Term ination
W 6-W 7 R esistors for D isconne cted * C onne cted
R S -422/R S -485 : : : :
M odes
10-4
Setting Jumpers
W8 Battery
C onnecte d D isconn ected *
W 11 Pow er Fail S ource U ser defined V B AT (3 .08V ) *
: Internal C PU
C P U B u s C lo c k P C I C lo c k
: C lock S peed
M ultiplier
W 12 W 13 n /a n /a
W 12 W 13 66M H z 33M H z
W 12 W 13 60M H z 30M H z
W 12 W 13 50M H z 25M H z
10-5
TEK-CPCI-1000 Technical Reference Manual
W 14 W 15 3/1 1 5 0M H z 200M H z
W 14 W 15 5/2 1 2 5M H z 166M H z
: C P U Type
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: C P U Core Voltage VC ore 7-8 5-6 3-4 1-2 V C ore 7-8 5-6 3-4 1-2
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2.14 off off off on 2.94 on off off on
2.24 off off on off 3.04 on off on off
2.34 off off on on 3.14 on off on on
2.44 off on off off 3.24 on on off off
2.54 off on off on 3.34 on on off on
2.64 off on on off 3.44 on on on off
2.74 off on on on 3.54 on on on on
10-6
PRODUCT DESCRIPTION
11.1 POWER UP
Once you are ready to power up your system:
1. Insert a bootable diskette in the drive A to start your system with DOS.
2. Hit the DELETE key before or when this message appears near the bottom of the
screen:
″Press DEL to enter SETUP″. The main menu appears on the screen.
- In Standard Setup, set the date and time.
- In other menu choices, set other options (if necessary).
3. From the main menu, press the F10 key. Type “Y” to save your setup. The system will
continue the boot procedure.
4. Once the boot procedure is completed, reboot the system to make sure everything
works properly.
11.2 TROUBLESHOOTING
If you should encounter a problem, first verify the following items:
1. Make sure that all connectors are connected properly. On the standard flat ribbon
cable used for the floppy connector, pin 1 is indicated by small red stripe. Verify that
this red stripe is located on the appropriate side of the connector.
2. Verify your boot diskette. It must be a system disk and it must be in proper working
order.
3. If the system still does not start up properly, you should try booting your system with
only the power cord and video monitor connected (this is the minimum required to see
if the board is working).
4. If you still are not able to get your board up and running, contact our Technical
Support department for assistance.
11-1
12. SOFTWARE SETUP
CAUTION
Before modifying CMOS setup parameters, insure that the W8 jumper
(battery) is installed to enable the CMOS backup.
(See Section 10 - Setting Jumpers)
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12-2
Software Setup
Chipset Features Provides all the features related to the chipset (Intel 430HX).
Setup
PnP/PCI Sets Plug and Play, and PCI Local Bus configuration options.
Configuration
Supervisor/User Use this option to change, set, or disable a password. It allows access
Password Setting limitation to the system and the Setup, or just to the Setup.
IDE HDD Auto Automatically detects and configures hard disk parameters. This
Detection ability is included in the event you are uncertain of your hard disk’s
parameters.
HDD Low Level This option does not appear in many BIOS versions. Most
Format manufacturers of IDE hard drives strongly recommend that you do
not run a low-level format on their drives, because of the danger
that the bad-track table may be over-written. Award supplies this
utility for service personnel only.
If you need to run a low-level format on your hard drive, contact
your drive manufacturer for instructions!
Load BIOS Defaults The BIOS defaults are minimum settings required for your system to
operate.
Load Setup Defaults The chipset default settings are provided for a maximum system
performance.
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Whenever you are not sure about a certain setting, you may refer to the list of default values
provided in the event that a value has been changed and one wishes to set this option to its
original value. Loading the BIOS or SETUP defaults will affect all the options and will reset
options previously altered.
The BIOS default settings consist of the safest set of parameters. Use them if the system
is behaving erratically. They should always work but do not provide optimal system
performance.
The SETUP default values provide optimum performance settings for all devices and
system features.
CAUTION
These parameters have been provided to give control over the system.
However, the values for these options should be changed only if the user
has a full understanding of the timing relationships involved.
Halt on Specifies the type of errors that will stop the system during the
BIOS booting procedure.
Memory This display-only option summarizes the amount of Base,
Extended and other types of memory installed in the system.
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Software Setup
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12-6
Software Setup
12.1.6 Chipset
Option BIOS Setup Possible Description
Default Default Settings
Auto Configuration En. En. En., Dis. Auto Configuration selects predetermined optimal values of chipset
parameters. When Disabled, chipset parameters revert to setup
information stored in CMOS. Many fields in this screen are not
available when Auto Configuration is Enabled.
DRAM Timing 70ns 70ns 70ns, 60ns The value in this field depends on performance parameters of the
installed memory chips (DRAM). Do not change the value from the
factory setting unless you install new memory that has a different
performance rating than the original DRAMs.
DRAM RAS# 4 4 4, 3 Select the number of CPU clocks allocated for the Row Address
Precharge Time Strobe (RAS#) signal to accumulate its charge before the DRAM is
refreshed. If insufficient time is allowed, refresh may be incomplete
and data lost.
DRAM R/W Leadoff 7/6 7/6 7/6, 6/5 Select the combination of CPU clocks the DRAM on your board
Timing requires before each read from or write to the memory. Changing the
value from the setting determined by the board designer for the
installed DRAM may cause memory errors.
Fast RAS# to CAS# 3 3 3, 2 When DRAM is refreshed, both rows and columns are addressed
Delay separately. This setup item allows you to determine the timing of the
transition from RAS to Column Address Strobe (CAS).
DRAM Read Burst x444/x x444/x x444/x444, Sets the timing for reads from EDO (Extended Data Output) or FPM
(EDO/FPM) 444 444 x333/x444, (Fast Page Mode) memory. The lower the number, the faster the
x222/x333 system addresses memory. Selecting timing numbers lower than the
installed DRAM is able to support can result in memory errors.
DRAM Write Burst x444 X444 x444, x333, Sets the timing for writes to memory. The lower the timing numbers,
Timing x222 the faster the system addresses memory. Selecting timing numbers
lower than the installed DRAM is able to support can result in
memory errors.
Turbo Read Leadoff Dis. Dis. En., Dis. Select Enabled to shorten the leadoff cycles and optimize
performance in cacheless, 50-60 MHz, or one-bank EDO DRAM
systems.
DRAM Speculative Dis. Dis. En., Dis. A read request from the CPU to the DRAM controller includes the
Leadoff memory address of the desired data. When Enabled, Speculative
Leadoff lets the DRAM controller pass the read command to memory
sightly before it has fully decoded the address, thus speeding up the
read process.
Turn-Around Insertion Dis. Dis. En., Dis. When Enabled, the chipset inserts one extra clock to the turn-around
of back-to-back DRAM cycles.
ISA Clock PCI PCI PCI CLK/4, You can set the speed of the AT bus at one-third or one-fourth of the
CLK/4 CLK/4 PCI CLK/3 CPU clock speed.
System BIOS Dis. En. En., Dis. Selecting Enabled allows caching of the system BIOS ROM at
Cacheable F0000h-FFFFFh, resulting in better system performance. However, if
any program writes to this memory area, a system error may occur.
Video BIOS Cacheable Dis. En. En., Dis. Selecting Enabled allows caching of the video BIOS ROM at C0000h
to C7FFFh, resulting in better video performance. However, in any
program writes to this memory area, a system error may occur.
8 Bit I/O Recovery 3 1 1, 2, 3, 4, 5, 6, The I/O recovery mechanism adds bus clock cycles between PCI-
Time 7, 8, NA originated I/O cycles to the ISA bus. This delay takes place because
the PCI bus is so much faster than the ISA bus.
These two fields let you add recovery time (in bus clock cycles) for
16-bit and 8-bit I/O.
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Chipset (continued)
Option BIOS Setup Possible Description
Default Default Settings
16 Bit I/O Recovery 2 1 1, 2, 3, 4, NA
Time
Peer Concurrency En. En. En., Dis. Peer concurrency means that more than one PCI device can be
active at a time.
Chipset Special En. En. En., Dis. When Disabled, the chipset behaves as if it were the earlier Intel
Features 82430FX chipset.
DRAM ECC/PARITY Parity Parity ECC, Parity Set this option according to the type of DRAM installed in your
Select system: error-correcting code (ECC) or parity (default).
Memory Parity/ECC Auto Auto En., Dis., Auto In Auto mode, the BIOS enables memory checking automatically
Check when it detects the presence of ECC or parity DRAM.
Single Bit Error Report En. En. En., Dis. If ECC is enabled, selecting Enabled here tells the system to report
an error when a correctable single-bit error occurs.
L2 Cache Cacheable 64MB 64MB 64MB, 512MB Select 512MB only if your system RAM is greater than 64MB.
Size
Chipset NA# Asserted En. En. En., Dis. Selecting Enabled allows pipelining, in which the chipset signals the
CPU for a new memory address before all data transfers for the
current cycle are complete, resulting in faster performance.
Pipeline Cache Timing Faster Faster Faster, Fastest For a secondary cache of 256KB (one bank), select Faster. For a
secondary cache of 512KB (two banks), the system designer must
select Fast (3-1-1-1, 2-1-1-1) or Faster (3-1-1-1, 1-1-1-1). Cache
timing 3-1-1-1 is at the CPU access speed. It requires special
SRAMs because the 3-1-1-1 timing is at the CPU clock rate.
Passive Release En. En. En., Dis. When Enabled, CPU to PCI bus accesses are allowed during
passive release, otherwise the arbiter only accepts another PCI
master access to local DRAM.
Delayed Transaction Dis. En. En., Dis. The chipset has an embedded 32-bit posted write buffer to support
delay transactions cycles. Select Enabled to support compliance with
PCI specifications version 2.1.
Memory Hole Location None None 512K-640K, You can reserve this area of system memory for ISA adapter ROM.
15M-16M When this area is reserved, it cannot be cached. The user
information of peripherals that need to use this area of system
memory usually discusses their memory requirements.
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Software Setup
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Software Setup
12.1.8 PnP/PCI
Option BIOS Setup Possible Description
Default Default Settings
Resources Controlled Auto Man. Auto, Manual The Award Plug and Play BIOS can automatically configure all the
By boot and Plug and Play-compatible devices. If you select Auto, all
the interrupt requests (IRQs) and DMA assignment fields disappear,
as the BIOS automatically assigns them.
Reset Configuration Dis. Dis. En., Dis. Normally, you leave this field Disabled. Select Enabled to reset
Data Extended System Configuration Data (ESCD) when you exit Setup if
you have installed a new add-on and the system reconfiguration has
caused such a serious conflict that the operating system cannot
boot.
IRQ n Assigned To When resources are controlled manually, assign each system
n = 3, 4 PCI/ISA Leg. PCI/ISA PnP, interrupt as one of the following types, depending on the type of
n = 5, 7, 9, 10, 11, 12, PnP
ISA Legacy ISA device using the interrupt:
14, 15 Legacy ISA Devices compliant with the original PC AT bus
PCI/IS
A PnP specification, requiring a specific interrupt (such as IRQ4 for serial
port 1).
PCI/ISA PnP Devices compliant with the Plug and Play standard,
whether designed for PCI or ISA bus architecture.
DMA n Assigned To PCI/ PCI/ PCI/ISA PnP, When resources are controlled manually, assign each system DMA
ISA ISA Legacy ISA channel as one of the following types, depending on the type of
n = 0, 1, 3, 5, 6, 7 PnP PnP device using the interrupt:
Legacy ISA Devices compliant with the original PC AT bus
specification, requiring a specific DMA channel.
PCI/ISA PnP Devices compliant with the Plug and Play standard,
whether designed for PCI or ISA bus architecture.
PCI IRQ Activated By Level Level Level, Edge Leave the IRQ trigger set at Level unless the PCI device assigned to
the interrupt specifies Edge-triggered interrupts.
PCI IDE IRQ Map To PCI- PCI- PCI-Auto, ISA, This field lets you select PCI IDE IRQ mapping or PC AT (ISA)
Auto Auto PCI-SLOT1, interrupts. If your system does not have one or two PCI IDE
PCI-SLOT2, connectors on the system board, select values according to the type
PCI-SLOT3, of IDE interface(s) installed in your system (PCI or ISA). Standard
PCI-SLOT4 ISA interrupts for IDE channels are IRQ14 for primary and IRQ15 for
secondary.
Primary IDE INT# A A A, B, C, D Each PCI peripheral connection is capable of activating up to four
interrupts: INT# A, INT# B, INT# C and INT# D. By default, a PCI
connection is assigned INT# A. Assigning INT# B has no meaning
Secondary IDE INT# B B unless the peripheral device requires two interrupt services rather
than just one. Because the PCI IDE interface in the chipset has two
channels, it requires two interrupt services. The primary and
secondary IDE INT# fields default to values appropriate for two PCI
IDE channels, with the primary PCI IDE channel having a lower
interrupt than the secondary.
Used Mem Base NA NA NA, C800, Select a base address for the memory area used by any peripheral
Address CC00, D000, that requires high memory.
D400, D800,
DC00
Used Mem Length 8K 8K -, 8K, 16K, Select a length for the memory area specified in the previous field.
32K, 64K This field does not appear if no base address is specified.
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Software Setup
1. Use ↑ and ↓ keyboard keys to move up and down the screen, and on to subsequent or
preceding screens. As you do, the value of the selected field is highlighted.
2. Press PgDn or the "+" key to increase a value.
3. Press PgUp or the "-" key to decrease a value.
NOTE
Press F10 to save the current configuration and exit (type "U" in
VT100 mode). The configuration is not saved until F10 is pressed or
"U" is typed. Press ESC to exit without saving the setup.
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12.2.2 Description
The VIP-UP options are:
TEKNOR BIOS Defines the addresses of the TEKNOR BIOS extension and the
addresses TEKNOR BIOS window.
BIOS Interrupt 13h When enabled, this option allows the following Flash Disk Support
Configuration configurations: Not Installed (default setting), Installed Bootable
(Flash disk is assigned to C:\, while other disks are assigned to
subsequent drive letters: D:\, E:\, ...), or Installed (the hard disks are
assigned first, then the Flash disk; for example two hard disks and
one Flash disk: C:\ and D:\ for hard disks, and E:\ for Flash disk).
On Board Ethernet Enable or disable Ethernet on the board
Controller/BIOS
Enter VIP-UP Enable or disable the message "Press CTRL-V to enter TEKNOR
Message VIP-UP" at the boot-up.
VT100 & Serial Select VT100 & Serial Download Speed option to select the
Download communication speed through either COM2 or COM1.
Use Flash To Store When enabled ("Yes"), the CMOS RAM Setup will be restored from
CMOS RAM SETUP Flash during each power up, as long as the battery is good. If the
battery fails, the system returns to the power on default
configuration. However, when the battery is replaced, the CMOS
RAM Setup is restored from Flash (only the time and date could be
lost).
NOTES
Modifying and saving the CMOS RAM Setup in AWARD Setup
does not change the Flash copy;
To update the Flash, return to the VIP-UP Setup and update it while
"Use Flash To Store CMOS RAM SETUP" is set to "Yes".
COM2 Operation Select whether Serial Port 2 will be configured for RS-232 mode or
Mode RS-485/RS-422 mode.
12-14
13. VFLASH SOFTWARE
13.1 INTRODUCTION
VFLASH is TEKNOR's Flash EPROM transfer utility program designed for TEKNOR’s
SBC. Its main function is to download DOS files to the Flash EPROM disk (also referred to
as data Flash).
A Flash EPROM disk created with VFLASH is very much like a hard disk. A partition is
created and data is stored in files, just like on a hard disk. The main difference between the
two is that this Flash disk is a read-only drive. Therefore, in order to write software to this
Flash disk, you must use the VFLASH Transfer Utility.
However, with the FLASH FILE SYSTEM II software from Microsoft, Flash EPROM disks
are read/write and may be accessed via DOS commands (this utility is covered Section 12).
Depending on your particular configuration, VFLASH may be used to transfer information to
a Flash disk by one of two modes:
1. Directly, from your local board hard disk or floppy drive to the local FLASH EPROM
disk.
2. Remotely, from a remote computer running the VFLASH program to a local FLASH
EPROM disk via a serial COM port (1 or 2).
When operating a serial download, the board must be initiated consequently using the W4
jumper. In this mode, the TEK-CPCI-1000 board is set to wait for signals from the remote
computer's VFLASH program.
The above sections explain how to run the program in interactive mode via menus. It is also
possible to run the program without menus by using a command that specifies options, and
files and parameters.
This mode is called batch mode and is described in Section 13.6.
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TEK-CPCI-1000 Technical Reference Manual
Bootable Flash This type of Flash EPROM disk must start from the first block and
Disk is recognized by the BIOS. Like a hard disk, an active Flash
EPROM disk can boot your system. A typical system setup would
contain a CONFIG.SYS file to start device drivers, an
AUTOEXEC.BAT file to start your software, plus all driver files
required (e.g., EMM386.EXE, a MOUSE driver, etc).
To boot from Flash EPROM four conditions must be met:
1. 2MB or 4MB Flash EPROM must be installed.
2. The bootable Flash EPROM partition must start from the first
block.
3. The VIP-UP option “BIOS Interrupt 13h Configuration” must
be enabled.
4. The Flash disk must be configured in the VIP-UP Setup as
“Installed Bootable” (Available settings are: Disabled,
Installed Bootable and Installed).
Non-Bootable Unlike bootable Flash disks which must begin at the first Flash
Flash Disk: block, non-bootable disks can begin anywhere. When installed as a
non-bootable Flash Disk, the disk will be assigned a drive letter
after your last physical hard drive installed.
To use Flash EPROM as a non-bootable Flash disk, two conditions
must be met:
The VIP-UP option “BIOS Interrupt 13h Configuration” must be
set to Enabled.
The Flash disk must be configured in the VIP-UP Setup as
“Installed”.
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VFLASH Software
NOTE
To run VFLASH properly, you need at least one floppy drive, 1 MB of
DRAM, MS-DOS® or PC-DOS (version 2 or higher) or DR-DOS
(version 3. 41 or higher).
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TEK-CPCI-1000 Technical Reference Manual
Press the ENTER key to accept the listed amount or press the "S" key to customize the
amount.
↑ End
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VFLASH Software
21 Files, D:\*.*
(Tag Untag New dir) or Enter Block Make bootable Done Esc to quit
↑ ↓ → ← Home PgUp PgDn Volume label
The lower area of the screen serves as a reminder.
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UNTAG This function is used to deselect a chosen file from the above list
of files. To use this function, simply move the cursor over the
desired file and press U.
deselection. Move the cursor to the beginning of the first file
you wish to select and press on the B key (a " " symbol will be
displayed after "Block" in the command area to remind you that
a block has been entered). Then, move the cursor to the last file
of the group and press B again (a " " will appear next to the
" " indicating that a block definition is now complete). The
block of outlined files are now ready to be "Tagged" or
"Untagged".
MAKE BOOTABLE Choose this function to move files you wish to make bootable
into the FILE SELECTION area (to appear in the LIST OF
SELECTED FILES screen). The system will then prompt you
for the drive which contains the system files (Note that the
source should not be a Flash disk, since these are read-only and
write protected). Once the selected files are found, the "Make
Bootable" command will be changed to "BOOTABLE DISK".
This confirms that the Flash disk will be bootable.
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VFLASH Software
ENTER Press ENTER to either tag, untag, or change directory. When the
cursor is on a directory, ENTER is equivalent to "Newdir".
When the cursor is on a file, pressing ENTER will tag/untag it.
DONE Use this function when the file selection is terminated. Press D
and the next screen will appear (LIST OF SELECTED FILES).
ESC Press the ESC key to abort VFLASH without modifying any
information in the Flash devices. The system will prompt you
before exiting to DOS.
VOLUME LABEL Use this function to include a disk volume label for the Flash
EPROM disk. Press V to display the following message:
Volume is xxxxxxxxxxx
Volume label (11 characters, ENTER for none)?
The same operating system limitations on volume label names
apply.
The cursor can be moved within the FILE SELECTION screen by using the ↑, ↓, →, ←,
PAGE UP, PAGE DOWN and HOME keys.
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The list of previously selected files appears in the center of the screen.
You can browse through the list by using the ↑ , ↓ , PAGE UP, PAGE DOWN and HOME
keys.
CHANGE This option allows you to return to the FILE SELECTION screen by
SELECTION pressing C.
ESC This allows you to abort VFLASH and exit to DOS without modifying
the contents of the Flash devices.
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VFLASH Software
E:\BOOTDIR.BAK
E:\TP\BOOTDIR.BAK
When the final selection has been made and the final listing is displayed, the Flash disk can
then be written.
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TEK-CPCI-1000 Technical Reference Manual
Erase completed
Completed
Transferring: FILENAME
Transfer complete
Restart the system if the disk is to be recognized by the TEKNOR BIOS extension. Although
rebooting is not necessary if Flash disks were not created, it is a recommended procedure in
all circumstances.
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VFLASH Software
NOTE
The transfer operation can be time consuming in Serial Mode due to the
serial transfer speed and protocol.
This software command is made available to restart the receiving system by remote. In
order for a new Flash disk to be recognized by the BIOS and DOS, the system must be
rebooted.
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The receiving system can be put in Download Mode by any of the following options:
1. Short Pins 1 and 2 on jumper W4. This forces Download Mode at boot up.
2. Download Mode is automatically enabled when the VT100 Mode is activated (by
shorting pins 3 and 4 on jumper W4). In this case, the communications port will
recognize the Download Mode commands and activate it.
NOTE
Reset is the only way to exit from Download Mode which is forced on
at setup by the W4 (1-2) jumper. If Download Mode was entered by
recognition of the code sequence, you can simply exit Download Mode
and continue processing.
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VFLASH Software
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TEK-CPCI-1000 Technical Reference Manual
A colon ':' or pound '#' character is also a necessary part of the switch. Lowercase letters
represent a variable field that must be entered. Each switch may be separated by a space if
you so choose.
The switches may be written in random order except for switches that are linked together. For
example a /S must be followed by either /#order or /sizeK or both. Thus, a command line
such as VFLASH B: /M /S/#2/128K is valid, however, VFLASH B: /S/M/#2/128K is not.
The following list of options provides complete descriptions.
The first three options listed are not required to execute a disk. They can be used either in
Interactive Mode or Batch Mode.
[options]
/G:group Specifies how many Flash blocks will be grouped together as a cluster. The
Group Factor will set the smallest disk size available. Valid group values
are defined as 1, 2, 4, 8, 16... and so on.
/M Instructs VFLASH to use a monochrome display pattern. This option is
useful with LCDs since it may be difficult to distinguish colors with such
displays.
/VT100 This option allows a visual monitoring of the transfer operation in progress
while in VT100 mode. Use this switch when you make an onboard Flash
disk.
To get a summary of the Batch Mode options from VFLASH, simply run VFLASH with the
command line '/?' or '/HELP' (type 'VFLASH/?' or 'VFLASH/HELP'). Either command will
display a Batch options summary and some examples of valid VFLASH command lines. The
same help information will also be displayed each time VFLASH detects an error in the
command line.
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VFLASH Software
The following options identify disk or file parameters to be executed in BATCH mode.
/B/bootdrive Makes the disk bootable by transferring the bootable files from the
'bootdrive' specified. Note that the source should not be a Flash disk, since
these are read-only and write protected.
/E Performs an external transfer by serial link to the remote system. This
switch must be present in order to use any of the next three options
(/RATE, /COM2 and /R).
/rate The value entered corresponds to the desired baud rate for transfer. Any
one of the following can be used: 300, 1200, 2400, 9600, 19200, 38400. It
is set at 19200 by default.
/COM2 This option instructs COM2 to be used instead of the default value COM1.
/R Instructs VFLASH to reset the board upon completion of download
operation. This is valid only in VT100 Mode. In Download Mode, the
remote system is always reset.
/S Used to create a special disk or partition. This option precedes the starting
device number option (/#order) or the disk size option (/sizeK), or both.
/#order Specifies the Flash block to be used as the starting point for a disk partition
(default setting is #1).
/sizeK Specifies a special disk size, in KB, for the Flash disk. The default setting
is the largest disk size following the designated starting disk as selected in
the /#order option.
/V:volume label This switch specifies a volume label for the disk to be created.
This option will report an invalid command line error if it is used while
transferring a complete copy of a floppy disk. Since it is acceptable to have
spaces in a volume label, do not place this switch before [drive:],
[\directory] or [destination] since VFLASH would not be able to determine
when the label ends and when these options begins.
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TEK-CPCI-1000 Technical Reference Manual
0 0 No error
1 1 Bad command line
2 2 Invalid drive choice for recovering boot information
3 3 Unable to establish communication (serial download mode only)
4 4 No Flash memory found (verify jumper)
5 5 Mixed memory types detected in Flash bank
6 6 Unable to find system files on specified disk
7 7 Specified output file already exists
8 8 Error reading transfer source drive
9 9 Insufficient data or directory space to copy all desired files
A 10 Bad checksum (problem with serial link)
B 11 Non Hex code received (problem with serial link)
C 12 Error transferring data. Unusable Flash drive
D 13 No files to transfer in selected directory
E 14 Unable to open a file to be copied
F 15 Media not yet supported
10 16 Communications or device error while transferring files/
Unusable flash drive
11 17 Unable to read transfer source drive
12 18 Insufficient Flash space to store files
13 19 Unrecognized Flash device type
14 20 Programming failure on devices
15 21 Cannot select any file from actual Flash disk
16 22 Unable to find source files
17 23 Cannot specify starting device on remote system
18 24 Cannot find starting Flash bank address
19 25 Communication error while reading Flash bank content
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VFLASH Software
13-17
14. FLASH FILE SYSTEM II
14.1 INTRODUCTION
With FLASH FILE SYSTEM II, a read/write MS-Flash partition can be created in the 2MB
or 4MB Flash EPROM device. Such a partition can be accessed via the DOS commands.
Section 12 - VFLASH Software - explains how a read-only Flash partition is created with
VFLASH and how data can be stored in files with the VFLASH Transfer Utility.
The 2MB or 4MB user or data Flash device can be configured in one of four ways:
1. As one read-only partition, created by VFLASH. This partition can be created as a
bootable or non-bootable disk. See Section 12 for more information.
2. As one read/write MS-Flash partition created by FLASH FILE SYSTEM II.
3. As a combination of the above two: one read-only VFLASH partition, followed by one
MS-Flash read/write partition. The system will set up both as a different drive, with the
MS-Flash disk always the last. For example, VIP-UP can set up the VFLASH disk as
“Installed Bootable” (C:), other physical hard disks as D: and E:, while the MS-Flash
disk, in this case, would automatically be set up as the next drive letter, that is F:.
Another example could be only one hard disk, with the following setup: hard disk (C:),
VFLASH disk “Installed” (D:) and MS-Flash disk (E:).
4. The fourth possible configuration is similar to the previous one except that space (one or
more memory blocks) is left between the VFLASH disk and the MS-Flash disk. This
non-partitioned space can be used by special applications to store data; this can only be
done safely if one knows the exact address of these memory blocks.
FLASH FILE SYSTEM II can be purchased from TEKNOR and is not part of the standard
package and utilities.
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1. If there is only the one MS-Flash partition on the device, these two lines must be
included in CONFIG.SYS:
device=FFS_VIP.EXE
device=MS-FLASH.SYS
2. If there is a VFLASH partition as well as an MS-Flash partition on the device, these two
lines must be included in CONFIG.SYS:
device=FFS_VIP.EXE /start=X
device=MS-FLASH.SYS
where X can be replaced by the appropriate number of blocks which must be skipped
from the beginning of the device. For example, the user may have already created a
bootable disk using VFLASH in the first four blocks of the Flash device; the size of each
block is 64 KB. This leaves twelve 64-KB blocks for an MS-Flash partition which will
begin at the fifth block. The two lines to add in CONFIG.SYS are therefore:
device=FFS_VIP.EXE /start=4
device=MS-FLASH.SYS
By default, the system uses start=0, meaning no blocks are skipped and the MS-Flash
partition begins at the first block. That is why the /start switch is not needed if there is one
MS-Flash partition on the Flash device.
14-2
FLASH File System II
CAUTION
Prior to creating a new or expanded MS-Flash partition, you must
erase any non MS-Flash section it will occupy. To do this, select
option 5 - Erase entire memory card - in the MEMCARD program.
This erases the whole partition that will be used by FLASH FILE
SYSTEM, not the whole Flash disk. For example, if one had
specified FFS_VIP /START=10 in CONFIG.SYS, only the 384KB
used by this partition will be erased.
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TEK-CPCI-1000 Technical Reference Manual
1. Type MEMCARD at the command prompt. The main menu appears as follows:
Memcard Options
Current memory card slot: 1 of 2 slots
Choose one of the following:
1. Create and format a new partition
2. Format an existing partition
3. Delete a partition
4. Display partition information
5. Erase entire memory card
6. Check memory card and fix errors
7. Select next memory card slot
Enter your choice. [4]
To quit Memcard, press ESC.
If your computer includes only one memory card slot, option 7 will not appear on the
main menu.
To choose a menu option, type its number then press ENTER. When you choose menu
options 1 through 6, another menu appears. To return to the main menu, press ESC. To
quit MEMCARD, return to the main menu and press ESC.
2. To create and format an MS-Flash read/write partition, select 1 from the menu. A Create
and Format a New Partition screen such as the following appears:
Current memory card slot: 1
14-4
FLASH File System II
If the card already has one MS-Flash partition, the following message appears at the bottom
of the screen:
This card has already been formatted.
Creating a partition will destroy all the data on the card.
Do you want to continue? (Y/N) [N]
Create a new partition only if you have backed up all the data that you want to save. To
continue, type "Y" and then press ENTER.
3. If the card is unformatted or has one large partition, the following message appears:
Do you want to use the entire card for MS-Flash? (Y/N) [Y]
To create and format one large partition, type "Y" and then press ENTER; to create and
format a partition that occupies only part of a memory card, type "N" and then press
ENTER.
4. This step is only required if you are creating a partition that will occupy only part of the
Flash device: Specify the size of the partition you want to create, and then press ENTER.
The minimum size depends on the amount of free space available on the memory card.
The number that appears on your screen is the largest amount of available space.
5. Specify the number of spare blocks that MS-Flash should reserve for memory card
cleanup, and then press ENTER. The default is 1. Although reserving extra blocks may
speed up the memory card slightly, you will not be able to use the reserved blocks for
files. The default is recommended.
6. Specify a volume label for the partition, and then press ENTER. If you do not want to
specify a volume label, leave the field blank, and press ENTER.
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TEK-CPCI-1000 Technical Reference Manual
Switches /FMT= Formats the memory card partition associated with the specified
drive.
/V= Specifies a volume name for the newly formatted memory card.
/CHK= Checks the specified Flash memory card partition for errors and
displays a status report. If no drive is specified, MEMCARD will
check the current drive.
/F Fixes errors found on a Flash memory card. If this switch is not
specified, the errors are displayed but not fixed.
Example 1:
To assign an entire memory card to drive D and specify the volume label CARD1, type the
following at the command prompt:
MEMCARD /FMT=D:/V=CARD1
Example 2:
To check partition E for errors, fix any errors that are found, and display the status of the
partition, type the following at the command prompt:
MEMCARD /CHK=E: /F
14-6
15. UPDATING THE BIOS WITH UBIOS
15.1 INTRODUCTION
UBIOS is an utility that allows you to take BIOS files from a disk and update the Flash BIOS
EPROM with them. It also allows the reverse operation - to copy the contents of the Flash
BIOS to files on disk.
The program can be executed in one of two modes:
1. Interactive Mode: In this mode the program is menu-driven. This mode is explained in
section 15.2.
2. Batch Mode: It is also possible to run the program without menus by a command that
specifies the selected options and files with parameters. This mode is explained in
section 15.3.
Both the Interactive Mode and the Batch Mode are available in VT100 mode (Section 15).
The small differences will be explained in the sections noted above.
NOTE
Using UBIOS 2.15 and up, will clear the CMOS Setup in ROM.
Therefore, it is recommended that you take note of your Setup
parameters (especially Hard Disk parameters), so you can reset them
afterwards.
15-1
TEK-CPCI-1000 Technical Reference Manual
This is simply a presentation screen. To continue, hit any key on the keyboard. This brings
you to the main menu.
In VT100 mode, type "UBIOS /VT", leaving a space between "UBIOS" and "/VT".
If you have a monochrome monitor or a CGA monitor, type "UBIOS/low", for low
resolution.
The presentation screen in low resolution or VT100 mode is different from the one appearing
above, but it works the same way. To continue, you must hit a key on the keyboard, which
brings you to the main menu.
15-2
Updating the BIOS with UBIOS
All four BIOS can be accessed individually using the appropriate files. Note that the different
BIOS files have different extensions:
1. All four can be combined in a single file with the .BIN extension.
2. SVGA CRT files have the .VGA extension.
3. TEKNOR's BIOS extension file have the .EXT extension.
4. MAIN BIOS files have the .ROM extension.
15-3
TEK-CPCI-1000 Technical Reference Manual
UPDATE This window displays the current BIOS files being used; it shows
all types of BIOS, not just the one selected from the main menu. At
the bottom of this window, the current directory is also displayed.
FILES This window displays the first fourteen files of the type selected in
the main menu (All, VGA, TEKNOR or Main) in the current
directory.
DOCUMENTATION If there is no BIOS file for the type you wish to update, this message
appears in the DOCUMENTATION window:
"No corresponding file in that directory".
However, when a filename is displayed in the top window, the
DOCUMENTATION window will show the content of a .DOC file,
if it is available.
This file is a standard text file that can be created with a standard text
editor; it must have the same filename as the BIOS file and the
extension. DOC.
If no .DOC file is available, then this message appears in the
DOCUMENTATION window: "No documentation available".
15-4
Updating the BIOS with UBIOS
The path and name of the current directory will be displayed next to "Directory:" in the top
window.
The FILES window displays the files of the selected type (.BIN, .BFP, .EXT or .ROM).
Follow these instructions for selecting a file in the FILE window of the UPDATE screen:
Letter for a Drive By typing the desired drive letter, you can change the current drive.
↑ ↓ to change Use ↑ or ↓ key to browse through the files of the current directory.
files or directory When a directory is selected (see below), then the ↑ or ↓ key is used to
scroll up or down the file list. To move quickly to a directory, press
the F2 key and type the first letter of the desired directory next to
"Scan:" (displayed in the FILES window).
<ENTER> to Press ENTER to select the highlighted directory or file.
select When "..<Dir>" is displayed, press ENTER to go up one level.
When a BIOS file is displayed, pressing ENTER will bring a pop-up
message on the screen : "Do you really want to update: Flash BIOS,
filename (Y/N)". Type "Y" to update the Flash BIOS.
Aside from the ↑ or ↓ key, other keys can be used to navigate through the FILES window of
the current directory:
HOME This moves to the top of the current directory and displays the first
fourteen files.
END This moves to the bottom of the current directory and displays the last
fourteen files.
PAGE UP Moves up by fourteen in the current directory
PAGE DOWN Moves down by fourteen in the current directory.
The above keys are displayed in a Help screen by pressing the F1 key.
After an update was made with a file of version 0.61 and up, the following message appears
on the screen: "Do you want to reboot now (Y/N)". If you type "Y", the system reboots and
the new configuration comes into effect; otherwise, if you type "N", a message appears to
inform you that you will have to reboot if you want the new configuration to become
operational. The program then exits to the operating system prompt.
15-5
TEK-CPCI-1000 Technical Reference Manual
The screen displays the current BIOS files being used; it shows all types of BIOS, not just the
one selected from the main menu.
The following message "File name for Flash BIOS file ( ):".is displayed below
Once you complete this step, the program will exit to the operating system prompt.
15-6
Updating the BIOS with UBIOS
[operation] is the Flash BIOS operation you wish to perform, and can be replaced
with one of two letters:
U for Update, or
C for Copy.
[filetype] is the file type of the BIOS file to program (with an update operation)
or to create (with a copy operation), and can be replaced with one of
the following:
ALL for All BIOS files in a single file with the .BIN extension,
VGA for VGA BIOS file with the .VGA extension,
TEKNOR For TEKNOR's BIOS extension with the .EXT extension,
MAIN for Main BIOS with the .ROM extension.
[filename] is the name of the BIOS file to program (with an update operation) or to
create (with a copy operation), and can be replaced with the filename
which corresponds to the file type. For example, if "VGA" was listed as
file type, then the filename could be "FLAT.BFP".
To get a summary of the Batch Mode options from UBIOS, simply call UBIOS with the
command line '?'. The command will display a Batch options summary of valid UBIOS
command lines. The same help information will also be displayed each time UBIOS detects
an error in the command line.
15-7
16. VT100 MODE
If you are running a terminal emulation program, these parameters must be set in it.
16-1
TEK-CPCI-1000 Technical Reference Manual
Furthermore, you can run without any console at all by simply not enabling VT100 Mode and
by not installing a video card.
16-2
PRODUCT DESCRIPTION
A. BOARD SPECIFICATIONS
F. EMERGENCY PROCEDURE
TEK-CPCI-1000 DESCRIPTION
Bus Interface PICMG 2.0, Rev. 2.1 CompactPCI compatible, 32-bit (132MB/Sec)
ISA P996 AT bus on J2, via backplane connector
System Memory Up to 512MB DRAM, using up to four 72-pin SIMMS
FPM or EDO type
I/Os USB Two Universal Serial Bus (USB) ports, one via the front
panel, one via the CPCI backplane
Serial Two UART serial port via the front plate. COM2 is
configurable as RS-485
Parallel One multimode port via the front plate, through onboard
header. Supports EPP and ECP
Hard Disk Two Enhanced IDE interfaces for up to 4 devices via the
CPCI backplane
Floppy Two floppy disks from 360KB to 2.88MB via the CPCI
backplane
Keyboard Standard AT keyboard via the front plate end the CPCI
backplane
Mouse PS/2 mouse keyboard via the front plate end the CPCI
backplane
A-1
TEK-CPCI-1000 Technical Reference Manual
TEK-CPCI-1000 DESCRIPTION
A-2
B. MEMORY & I/O MAPS
NOTE
The System BIOS includes relocatable 16 KB segments for the
TEKNOR BIOS Extension plus 16 KB Flash Window.
B-1
TEK-CPCI-1000 Technical Reference Manual
NOTE
The I/O addresses for the onboard Plug and Play Ethernet device are
automatically allocated by the System BIOS.
B-2
C. BOARD DIAGRAMS
C-1
TEK-CPCI-1000 Technical Reference Manual
C-2
Boards Diagrams
C-3
D. CONNECTOR PINOUTS
STROBE* O 1 1 2 2 O AUTOFD*
PD0 I/O 3 4 I ERROR*
PD1 I/O 5 6 O INIT*
PD2 I/O 7 8 O SELECTIN*
PD3 I/O 9 10 - GND
PD4 I/O 11 12 - GND
PD5 I/O 13 14 - GND
PD6 I/O 15 16 - GND
PD7 I/O 17 18 - GND
ACK* I 19 20 - GND
BUSY I 21 22 - GND
PE I 23 25 26
24 - GND
SELECT I 25 26 - GND
* Active low signal
D-1
TEK-CPCI-1000 Technical Reference Manual
WRITE* O 1 1 2 2 O DATASTB*
PD0 I/O 3 4 - Not Used
PD1 I/O 5 6 - Not Used
PD2 I/O 7 8 O ADDRSTRB*
PD3 I/O 9 10 - GND
PD4 I/O 11 12 - GND
PD5 I/O 13 14 - GND
PD6 I/O 15 16 - GND
PD7 I/O 17 18 - GND
INTR I 19 20 - GND
WAIT* I 21 22 - GND
Not Used - 23 25 26
24 - GND
Not Used - 25 26 - GND
* Active low signal
STROBE* O 1 2 O AUTOFD*,
PD0 I/O 3 HOSTAC K2
1 2
PD1 I/O 5 4 I FAULT*1,
PERIPHRQST*2
PD2 I/O 7
INIT*1,
PD3 I/O 9 6 O REVERSERQST*2
PD4 I/O 11 SELECTIN*1,2
PD5 I/O 13 8 O GND
PD6 I/O 15 10 - GND
PD7 I/O 17 12 - GND
ACK* I 19 14 - GND
BUSY, I 21 16 - GND
PERIPHACK2 18 - GND
PERROR, I 23 20 -
ACKREVERSE2 25 26 GND
22 - GND
SELECT
I 25 24 - GND
26 -
1 2
* Active low signal Compatible Mode High Speed Mode
D-2
Connector Pinouts
D-3
TEK-CPCI-1000 Technical Reference Manual
3 GND 6 GND
1 - VCC
1
2 I/O P1- 2
3 I/O P1+ 3
4 - GND 4
D-4
Connector Pinouts
2 GND
D-5
TEK-CPCI-1000 Technical Reference Manual
- Nothing O/C Open Collector STS Sustained tri-state RSVxxx Reserved Lines
IN Input O/D Open Drain T/S Tri-State BRSxxxx Bussed Reserved Lines
I/O In/Out OUT Output VI/O Connected to +5V
D-6
Connector Pinouts
D-7
TEK-CPCI-1000 Technical Reference Manual
- Nothing O/C Open Collector STS Sustained tri-state RSVxxx Reserved Lines
IN Input O/D Open Drain T/S Tri-State BRSxxxx Bussed Reserved Lines
I/O In/Out OUT Output VI/O Connected to +5V
D-8
Connector Pinouts
D-9
E. BIOS SETUP ERROR CODES
Beep Codes
Post code Beep Code Description
41 **-* Enterring the boot block recovery code (i.e. Main BIOS
checksum error)
22 *-*-* Error when getting the boot block flash ID code
33 *-*-*-* Error when erasing the boot block flash
44 *-*-*-*-* Error when programming the boot block flash
55 *-* Success of the boot block recovery code. The board is ready to
be manually reset.
LEGEND
Symbol Description
* 1 Beep code
- Silence
E-1
TEK-CPCI-1000 Technical Reference Manual
E-2
BIOS Setup Error Codes
OFFENDING SEGMENT
This message is used in conjunction with the I/O CHANNEL CHECK and RAM
PARITY ERROR messages when the segment that has caused the problem cannot be
isolated.
E-4
BIOS Setup Error Codes
NOTE
EISA POST codes are typically output to port address 300h. ISA
POST codes are output to port address 80h.
POST Codes
POST Name Description
(hex)
CO Turn Off Chipset Cache OEM Specific-Cache control
1 Processor Test 1 Processor Status (1FLAGS) Verification.
Tests the following processor status flags: Carry, zero, sign, overflow.
The BIOS will set each of these flags, verify they are set, then turn each
flag off and verify it is off.
2 Processor Test 2 Read/Write/Verify all CPU registers except SS, SP, and BP with data
pattern FF and 00.
3 Initialize Chips Disable NMI, PIE, AIE, UEI, SQWV.
Disable video, parity checking, DMA.
Reset math coprocessor.
Clear all page registers, CMOS shutdown byte.
Initialize timer 0, 1, and 2, including set EISA timer to a known state.
Initialize DMA controllers 0 and 1.
Initialize interrupt controllers 0 and 1.
Initialize EISA extended registers.
4 Test Memory Refresh Toggle RAM must be periodically refreshed in order to keep the memory from
decaying. This function assures that the memory refresh function is
working properly.
5 Blank video, Keyboard controller initialization.
Initialize keyboard
6 Reserved
7 Test CMOS Interface and Verifies CMOS is working correctly, detects bad battery.
Battery Status
BE Chipset Default Initialization Program chipset registers with power on BIOS defaults.
C1 Memory presence test OEM Specific-Test to size on-board memory.
C5 Early Shadow OEM Specific-Early Shadow enable for fast boot.
C6 Cache presence test External cache size detection.
8 Setup low memory Early chip set initialization.
Memory presence test.
OEM chip set routines.
Clear low 64K of memory.
Test first 64K memory.
9 Early Cache Initialization Cyrix CPU initialization.
Cache initialization.
A Setup Interrupt Initialize first 120 interrupt vectors with SPURIOUS_INT_HDLR and
Vector Table initialize INT 00h-1Fh according to INT_TBL.
B Test CMOS RAM Checksum Test CMOS RAM Checksum, if bad, or insert key pressed, load
defaults.
C Initialize keyboard Detect type of keyboard controller (optional).
Set NUM LOCK status.
E-5
TEK-CPCI-1000 Technical Reference Manual
E-6
BIOS Setup Error Codes
46 Reserved
47 Reserved
48-4D Reserved
4E Manufacturing POST Loop or Reboot if Manufacturing POST Loop pin is set.
Display Messages Otherwise display any messages (i.e., any non-fatal errors that were
detected during POST) and enter Setup.
4F Security Check Ask password security (optional).
50 Write CMOS Write all CMOS values back to RAM and clear screen.
51 Pre-boot Enable Enable parity checker.
Enable NMI, Enable Cache before boot.
52 Initialize Option ROMs Initialize any option ROMs present from C8000h to EFFFFh.
Note: When FSCAN option is enabled, will initialze from C8000h to
F7FFFh.
53 Initialze Time Value Initialize time value in 40h: BIOS area.
60 Setup Virus Protect Setup virus protect according to Setup.
61 Set Boot Speed Set system speed for boot.
62 Setup NumLock Setup NumLock status according to Setup.
63 Boot Attempt Set low stack.
Boot via INT 19h.
B0 Spurious If interrupt occurs in protected mode.
B1 Unclaimed NMI If unmasked NMI occurs, display:
Press F1 to disable NMI, F2 reboot.
E1-EF Setup Pages E1 - Page 1, E2 - Page 2, etc.
FF Boot
E-7
F. EMERGENCY PROCEDURE
Follow this procedure only in case of emergency such as a critical error occurred during
the Boot Block Flash BIOS update (when using UBIOS utility program or saving VIP-UP
parameters flash) or if you meet one of the following symptoms at anytime:
1. No POST code on a power up (when using a POST card).
2. TEKNOR BIOS extension is not present even if jumper W5 is not installed.
3. System stops at POST 41(when using a POST card) and associated beep code is
generated (Refer to Section E.1).
4. Board does not boot, even after following all the steps indicated in the Read Me First
section.
NOTE
If the emergency disk has been lost, see section F.2 Generate a
Emergency Floppy Diskette.
F-1
TEK-CPCI-1000 Technical Reference Manual
F-2
G. LIST OF APPROVED VENDORS
The following is list of recommended devices and connectors for use on the board. Many
other modes are available and function equally well. Users are encouraged to check with
their local distributors for comparable substitutes.
The following table shows examples of recommended devices supported by the board.
Many other models are also available and function equally well. Users are encouraged to
check with their local distributors for comparable substitutes.
G-1
TEK-CPCI-1000 Technical Reference Manual
G-2
GETTING HELP
If at any time you encounter difficulties with your application or with any of our products,
or if you simply need guidance on system setups and capabilities, you may contact our
Technical Support department at:
If you have any questions about TEKNOR, our products or services, you may reach us at
the above numbers or by writing to:
LIMITED WARRANTY
TEKNOR INDUSTRIAL COMPUTERS INC. ("the seller") warrants its boards to be free
from defects in material and workmanship for a period of two (2) years commencing on
the date of shipment. The liability of the seller shall be limited to replacing or repairing,
at the seller's option, any defective units. Equipment or parts which have been subject to
abuse, misuse, accident, alteration, neglect, or unauthorized repair are not covered by this
warranty. This warranty is in lieu of all other warranties expressed or implied.
Getting Help 1
TEK-CPCI-1000 Technical Reference Manual
If your TEKNOR product malfunctions, please do the following before returning any
merchandise:
2) Give the serial number found on the back of the board and explain the nature of your
problem to a service technician.
3) If the problem cannot be solved over the telephone, the technician will further instruct
you on the return procedure.
4) Prior to returning any merchandise, make certain you receive an RMA # from
TEKNOR's Technical Support and clearly mark this number on the outside of the
package you are returning. To request a number, follow these steps: make a copy of the
request form on the following page, fill it out and fax it to us.
5) When returning goods, please include the name and telephone number of a person
whom we can contact for further explanations if necessary. Where applicable,
always include all duty papers and invoice(s) associated with the item(s) in
question.
i) Make certain that the board is properly packed: Place it in an antistatic plastic bag
and pack it in a rigid cardboard box.
ii) Ship prepaid to (but not insured, since incoming units are insured by TEKNOR):
Getting Help 2