Extended ECM Family 22.3 Release Notes

OpenText™ Extended ECM Family
Including:
• OpenText™ Content Suite Platform
• OpenText™ Extended ECM Platform
• OpenText™ Extended ECM for Microsoft® Office 365™
• OpenText™ Extended ECM for SAP® Solutions
• OpenText™ Extended ECM for SAP® SuccessFactors
• OpenText™ Extended ECM for Salesforce®
• OpenText™ Extended ECM for Engineering
• OpenText™ Extended ECM for Government
Release Notes
CE 22.3
Product Released: August 2022

Contents
1 Introduction .................................................................................................................................... 5
1.1 Release Notes revision history .................................................................................................. 5
2 About Extended ECM CE 22.3 ...................................................................................................... 6

2.1 Simplified software delivery ....................................................................................................... 6
2.2 Major new features and enhancement highlights ...................................................................... 6
2.3 Comprehensive new features list .............................................................................................. 7
2.3.1 Document management ............................................................................................... 7
2.3.2 Business Workspaces .................................................................................................. 8
2.3.3 Business Process Library ............................................................................................. 8
2.3.4 Viewing and transformation .......................................................................................... 9
2.3.5 Document Generation .................................................................................................. 9
2.3.6 Integration with Microsoft Office 365 ............................................................................ 9
2.3.7 Workflow and automation ........................................................................................... 10
2.3.8 Information governance and protection ...................................................................... 11
2.3.9 Enterprise Application Integration ............................................................................... 12
2.3.10 Capture and ingestion ................................................................................................ 13
2.3.11 External sharing and collaboration ............................................................................. 13
2.3.12 System administration and operations ....................................................................... 13
2.3.13 Developer ................................................................................................................... 14
2.3.14 Extended ECM for Engineering .................................................................................. 15
2.3.15 Extended ECM for Government ................................................................................. 15
2.4 Discontinued and deprecated features .................................................................................... 15
2.4.1 Discontinued ............................................................................................................... 15
2.4.2 Deprecated ................................................................................................................. 16
3 Packaging and documentation ................................................................................................... 17

3.1 Packaging and delivery information ........................................................................................ 17
3.1.1 Docker images on Kubernetes platforms ................................................................... 18
3.1.2 System Center ............................................................................................................ 19
3.2 Components of Extended ECM ............................................................................................... 19
3.3 Note on the End User License Agreement .............................................................................. 21
3.3.1 Licensed functionality ................................................................................................. 21
3.3.2 General ....................................................................................................................... 24
3.3.3 Content Suite Platform ............................................................................................... 24
3.3.4 SAP S/4HANA ............................................................................................................ 25
Extended ECM Release Notes 2

3.3.5 Extended ECM for Government ................................................................................. 26
3.4 Related documentation ............................................................................................................ 26
3.5 Language support .................................................................................................................... 26
4 Supported environments and compatibility .............................................................................. 28

4.1 Client software ......................................................................................................................... 28
4.1.1 Extended ECM Web User Interface ........................................................................... 28
4.1.2 Enterprise Connect and Office Editor ......................................................................... 29
4.1.3 Extended ECM Mobile App......................................................................................... 31
4.1.4 Microsoft Teams and SharePoint Integration (Extended ECM for Microsoft
Office 365) .......................................................................................................... 32
4.1.5 Engineering Connect .................................................................................................. 33
4.1.6 Extended ECM PowerDocs and Content Designer .................................................... 33
4.2 Server software ....................................................................................................................... 33
4.2.1 Server platform matrix ................................................................................................ 33
4.2.2 Java 35
4.2.3 Application server ....................................................................................................... 35
4.2.4 Web server ................................................................................................................. 35
4.2.5 Add-On for Microsoft Office Online Server (Broker) ................................................... 35
4.3 Kubernetes .............................................................................................................................. 35
4.4 Virtual machines ...................................................................................................................... 36
4.5 File formats .............................................................................................................................. 37
4.5.1 File format support ...................................................................................................... 37
4.5.2 Viewing and transformation ........................................................................................ 38
4.5.3 Engineering Connect .................................................................................................. 38
4.6 SAP S/4HANA and C/4HANA compatibility ............................................................................. 39
4.6.1 SAP Server support .................................................................................................... 39
4.6.2 Supported SAP GUIs .................................................................................................. 40
4.7 SAP SuccessFactors compatibility .......................................................................................... 41
4.7.1 Supported SAP SuccessFactors versions .................................................................. 41
4.7.2 SAP SuccessFactors Document Management and Attachment Storage
support ................................................................................................................ 42
4.7.3 SAP ERP Human Capital Management Solutions ..................................................... 44
4.8 Salesforce compatibility ........................................................................................................... 44
4.8.1 Extended ECM for Salesforce App Extension Packages ........................................... 44
5 Patches ......................................................................................................................................... 44
5.1.1 Enterprise Connect and Office Editor Patches ........................................................... 45

6 Upgrade notes .............................................................................................................................. 46
6.1.1 Configuring the Internal OpenText Directory Services ............................................... 46
6.1.2 Upgrade notes for Extended ECM for Microsoft Office 365 ....................................... 46
6.1.3 Upgrade notes for Extended ECM for Government ................................................... 48
6.1.4 Upgrade notes Extended ECM for Engineering ......................................................... 49
7 Known issues ............................................................................................................................... 51
8 Contact information ..................................................................................................................... 56

1 Introduction
These Release Notes provide an overview of Extended ECM CE 22.3, including new features,
delivery information, and supported platforms.
OpenText recommends that you read these Release Notes in conjunction with the documentation
included with the software package. If any conflicts exist, the Release Notes supersede the other
documentation.
We also recommend that you check OpenText My Support (https://support.opentext.com) for any
patches or documentation updates that may have been posted after the initial release of this product.
1.1 Release Notes revision history

Revision date Sections revised Description of revisions
8/08/2022 First release. All new content.
5.1.1 Enterprise
Update for Enterprise Connect Framework
8/19/2022 Connect and Office
hotfix1.
Editor Patches

2 About Extended ECM CE 22.3
This section provides an overview of Extended ECM CE 22.3.
The product family of Extended ECM is a leading Enterprise Content Management (ECM) system,
managing the information lifecycle across the enterprise, from capture to archiving and disposition.
It can be integrated into various business applications such as SAP S/4HANA, SAP SuccessFactors,
or Salesforce, has deep integration into the Microsoft 365 collaboration suite and supports many
different business processes with out-of-the-box Business Scenarios as well as tailor-made
applications that can be developed or customized with Extended ECM.
Extended ECM offers different deployment options, ranging from installation directly on physical
hardware, virtual machines to modern, cloud-native deployments using Docker images and Helm
charts on Kubernetes platforms such as Microsoft Azure, Google Cloud Platform, and AWS.
OpenText Extended ECM Cloud Edition is the equivalent private cloud service offering which can be
considered as an alternative to customer-managed deployments.
2.1 Simplified software delivery

With Extended ECM CE 22.3 release, we have simplified software delivery and installation. What was
previously installed separately has now been consolidated for Content Server. Independently, whether
you have licensed Content Server, Content Suite Platform, Extended ECM Platform, Extended ECM
for Microsoft Office 365, Extended ECM for SAP Solutions, Extended ECM for SAP SuccessFactors,
Extended ECM for Salesforce, Extended ECM for Engineering, or Extended ECM for Government,
you get the same Content Server.
Content Server combines related products, modules, and components in one installable software
package. There is no need to identify, check compatibility, check availability, and install modules
individually.
By consolidating and simplifying our Content Server delivery, we will provide a clearer view of all the
capabilities and opportunities Extended ECM can bring to you and your business.
You will find these capabilities as structural elements in this Release Notes document, as well as in
the documentation. For more information see Documentation.
What has changed for you? After installing Extended ECM – or upgrading your system to CE 22.3 –
your installation is a complete Extended ECM system. For a complete list of components see
Packaging and documentation.
What does it mean for your license agreements?
Your license agreements and license keys will determine the allowed use of the software. Additional
functionality may be accessible to you. However, your license agreement with OpenText remains
applicable and you are eligible to use only the features that are part of your license plan. For more
details see Note on the End User License Agreement.
2.2 Major new features and enhancement highlights

1. Smart View Accessibility

2. Smart View Support for Content Server Generations
3. Business Workspace Icons in Smart View
4. Intelligent Viewing and Annotations Tag Filtering
5. Document Generation and Business Workspaces
6. Enhanced Microsoft Teams and Records Management support
7. Enhanced Integration with Salesforce
8. Smart View and Legal Holds
9. SAP SuccessFactors and Document Generation
10. Capturing Logs in Content Server
2.3 Comprehensive new features list

Extended ECM CE 22.3 includes new features for the following capabilities:
• Document Management
• Business Workspaces
• Business Process Library
• Viewing and Transformation
• Document Generation
• Integration with Microsoft Office 365
• Integration with Salesforce
• Workflow and Automation
• Information Governance and Protection
• Enterprise Application Integration
• Capture and Ingestion
• External Sharing and Collaboration
• Digital Signature
• System Administration, Operations
• Development
These features are described in the following sections.
2.3.1 Document management

2.3.1.1 Accessibility
Support Windows Operating System - High Contrast Mode settings: Windows Operating System
provides High Contrast Mode settings. This is now supported in Smart View for dark and light themes.
High Contrast Mode is supported by many standard widgets and pages in Smart View.
For more information, see Smart View online help.
2.3.1.2 Version Management

Create Generation for a specific version of an item: It is now possible to create a Generation of a
specific version of an item. Generations are used to make certain versions of an item more visible and
accessible.
For more information, see Smart View online help.

2.3.1.3 Layout
My Reserved Items Widget: The My Reserved Items widget lists all the items reserved by the user.
It also includes standard widget features like Search within the widget, infinite scroll, and maximize
view.
For more information, see Smart View online help and Smart View widget configuration help.
2.3.1.4 Extended ECM Mobile App
Custom View Search Widget: Users can enter search terms directly from the widget.
Extended ECM for Government: Forward a document to another user when navigating the Inbox.
Extended ECM for Government: When viewing a Workflow Assignment, allow the user to edit a
document if attached to the Assignment.
2.3.2 Business Workspaces

2.3.2.1 Business Workspace creation
Resizable side panel for Workspace creation: When creating new Business Workspaces with the
Create Business Workspace action at the top in Smart View, you can now resize the side panel to
your needs and screen resolution.
For more information, see Business Workspaces Configuration Guide.
Fast bulk method supports sub-location path: The fast bulk method automatically creates the
folders for the sub-location path of Business Workspaces even when running in a multi-threaded
environment.
2.3.2.2 Business Workspace in Smart View
Workspace Type specific icons: Workspace Type specific icons are used in all widgets, lists, and
search results. This allows end-users to quickly find the desired Business Workspace. Administrators
can configure this widget icon using the Workspace Type configuration. Business Workspace owners
can highlight their Business Workspace by setting even instance-specific icons.
2.3.3 Business Process Library

2.3.3.1 Agreements Business Scenario
Workflows: When you use a Workflow to create a Contract from the Master Contract Business
Workspace, the related Business Partner is handed over and a relationship is set between Contract
and Business Partner.

2.3.4 Viewing and transformation
2.3.4.1 Intelligent Viewing - Complimentary Features
Annotation Tag Filtering: The Annotation Tag feature has been expanded to include filtering what
annotations are shown within the Viewer based on what tags have been applied.
2.3.4.2 Intelligent Viewing - Premium Features
Automatic Rendition Creation*: A folder-level configuration which enables users to set automatic
publishing rules for any new Intelligent Viewing for Extended ECM supported content added to the
container. Options include PDF/TIFF output, OCR, Banners and Watermarks, as well as being able to
delete the source file after the rendition is created if desired.
Transformations – Banners and Watermarks*: Users can apply Banners and Watermarks to
content when performing bulk conversions using our Transformations feature.
* = This feature requires the purchase of Intelligent Viewing for Extended ECM – Transformation
Packs.
2.3.5 Document Generation

Document Generation functionality is only licensed with Extended ECM for SAP SuccessFactors.
Document Generation can be used with Business Workspaces as a data source. For each Business
Workspace Template, you can extract the workspace-specific Attributes and map them to the
PowerDocs Attribute Structure. In PowerDocs, you design your documents, enrich them with the
metadata of the Business Workspace instance, and save them into the dedicated folder of that
Business Workspace.
Document Generation configurations that are required for Extended ECM can be transported together
with the regular PowerDocs configuration. Transporting configuration allows customers to have the
same configuration throughout several staging environments for validation and testing purposes.
For more information see the OpenText Extended ECM Platform: Integration and Configuration Guide.
2.3.6 Integration with Microsoft Office 365

2.3.6.1 Microsoft Teams
Microsoft Teams integration functionality is only licensed with Extended ECM for Microsoft Office 365.
Records Management Security Clearance and Supplement Markings: Share and unshare a
document from Extended ECM to Microsoft Teams based on applied Security Clearance and
Supplemental Markings.
Mark Official for Content Sharing: Lock a shared document when the document is Marked Official
in Extended ECM and vice versa.
Deletion of Document Versions: Synchronize deletion of versions of a shared document in

Extended ECM as well as Microsoft Teams.
Notification Service for two-way synchronization: Improve the two-way synchronization between
Microsoft Teams and Business Workspaces by using an optional Notification Service to keep file

versions synchronized. The Notification Service is not on by default. This feature requires a functions
component that must be hosted in Azure.
Incremental Archiving of Teams Chat: The Integration Service supports periodic archiving of
Microsoft Teams chat.
Azure Information Protection: Provide support for Email subtype (749) and Microsoft Azure
Information Protection.
2.3.6.2 Enterprise Connect

Offline Support: Enable or disable offline support for users using the HKEY_CURRENT_USER
(HKCU) key in the registry settings.
Print Document Versions: Print a single version of a document in Classic View by navigating to the
Versions tab and clicking the Function menu of the version.
2.3.7 Workflow and automation

2.3.7.1 Pulse
The Pulse for All option can be disabled by administrators to improve performance.
2.3.7.2 Notification Center
Notification Emails: Automatically enable the Email Delivery channel upon upgrading to 22.3. This
will allow users to enable Email Delivery of Notification Center messages.
2.3.7.3 WebReports
WebReports Subtags: The CHILDREN sub-tag returns different data than the
NODEINFO:CHILDREN sub-tag. As it is not a standalone sub-tag, it has been removed from the
WebReports Tag Guide. To support backwards compatibility, the CHILDREN sub-tag will continue to
work.
2.3.7.4 WebReports Content Server Applications
Content Server Applications support files: The support files for Content Server Applications,
previously managed in the Support Volume, are now managed in the Support Asset Volume. Using
the Support Asset Volume will ensure the support files for Content Server Applications are persisted
upon upgrade. To support this change, the WebReport APPPROPERTY sub-tag now returns data for
an application’s properties file in the Support Assets folder.
Important
Content Server Applications prior to 22.3 use the Support directory. In 22.3, we
recommend that you rebuild your existing Content Server applications. They will be
automatically converted to use the Support Assets Volume.
For more information see Application Management – Building or Rebuilding an

Application.

2.3.7.5 ActiveView
Inline editing of Category Attributes and Records Management metadata are supported from
ActiveView browse templates. The main browse templates include sample code to assist with
configuring this feature. For more information see Enabling Inline Editing of Categories and Records
Management Attributes help.
2.3.8 Information governance and protection

2.3.8.1 Records Management
Smart View Legal Holds: Applying user holds is available in the Smart View Hold Management
workspace for users with adequate permissions. This makes it easier to apply a user hold, which
places a hold on any managed content that a user has created or re-versioned.
One or more holds or hold groups can be selected and moved in or out of other hold groups or into
the Hold Management workspace. Permissions applied to a hold group can determine the actions a
user can perform on holds within the hold group.
These changes apply to both Classic and Smart View. For more information on working with legal
holds, see the Classic View help and the Smart View help.
Mark Official, Remove Official, and Finalize Record permission change: Within RM System
Settings > Access Permissions, the Modify check box for Permissions can be cleared so that Mark
Official, Remove Official, and Finalize Record actions can be performed with only See/See Contents
permissions. For more information see Change Access Permissions Settings in the RM help.
Records Management email template: A new disposition search results replacement tag for the
Disposition Search First Review and Disposition Search Second Review email templates is available
to open the disposition search results in Smart View from the notification email. For more information
see Configuring Email Templates.
Records Management Reports: New Records Management, Physical Object, and Security
Clearance Reports releases are available. Your reports will need to be upgraded on the Application
Management page. This upgrade is to accommodate Content Server Application support and
properties files now being stored in the Support Asset folder. See the WebReports Content Server
Applications section in this document for more information.
Note
WebReports must be enabled to install or upgrade Records
Management, Physical Object, and Security Clearance Reports.
Records Management and WebReports: Two new WebReport tags have been added,
POACTION:REMOVELOCATOR to remove Locator from a physical item and
POACTION:ASSIGNBOX to assign physical items to a box.
Box Disposition eligibility rules: Box Disposition settings now note that options are not selectable
when Multiple RM Classifications is enabled. For more information about Box Dispositioning eligibility
rules, see the help for Disposition Settings – Box Disposition.

2.3.8.2 Physical Objects
Box Offsite Storage ID: The Box's Offsite Storage ID can be inherited when performing the “Assign
Box” action and when creating box content. To accommodate this feature, a new system setting
“Inherit Offset Storage ID” has been added, and if enabled, the box's Offsite Storage ID will be
inherited. For more information see the Physical Objects Configure Box Settings help.
2.3.8.3 Security Clearance
Security Clearance: Two new REST APIs are available to return the Security Clearance Level and
Supplemental Markings assigned to a User ID. See the OpenText Developer Network API section for
more information.
2.3.8.4 Archive Center 22.3
OpenText Archive Center 22.3 includes the following new features:

• Application layer (CMIS and ILM) support for Active-Active Clusters.
• Managed database support for Azure (PostgreSQL 12) – Flexible Server.
• Managed database support for AWS RDS (PostgreSQL 12).
• Support for Windows Server 2022.
• Support for external key management using OpenText Key Mediator.
• Windows 11 Support for Administration Client.
• Support of Google Service Account (Application Default Credentials) authentication.
• Support for password length till 40 characters for SAP CPIC user.
See the OpenText Archive Center Release Notes for more information.
2.3.9 Enterprise Application Integration

2.3.9.1 SAP S/4HANA
Business Workspaces in SAP Fiori apps: The Extended ECM Fiori integration is fully CORS
compatible. There is no need for special configurations on the proxy/application server level.
For more information see the Extended ECM for SAP Solutions SDK and API documentation 22.3.
2.3.9.2 Salesforce
Salesforce functionality is licensed only with Extended ECM for Salesforce
Salesforce Files and Attachments Enhancement: Also known as the Salesforce Enabler’s Native
Attachment support, the Enabler’s Salesforce Files Attachments feature support Object independent
configuration options as well as the same global option. Choose the archive mode of Copy/Move/Link
at each Object level instead of using one global option. For example, the Account Object can archive
attachments in Copy mode, while Opportunity can have Link mode.
Refreshed Extended ECM for Salesforce App Administration: The Extended ECM for Salesforce
Administration application has been refreshed and modeled after Salesforce Setup tree to provide a
familiar and simple way to navigate configuration for the application. Gone are the app’s multiple tabs
and replaced with a searchable tree.
2.3.9.3 SAP SuccessFactors
SAP SuccessFactors functionality is only licensed with Extended ECM for SAP SuccessFactors

Central Workspaces: HR Business Administrators can configure the Central Workspace
Update/Creation Job to also create workspaces for Onboardees. This enables HR to access, verify,
and approve Onboardee documents that were uploaded in SuccessFactors early in the onboarding
process. Onboardees are identified using “status eq 'e' (or “active_external_suite” or “d” or
“inactive_external_suite”)”. Permissions are synchronized according to the rules used in the
permission roles (RBP in SuccessFactors).
For more information see the OpenText Extended ECM for SAP SuccessFactors Customizing Guide.
Central Workspaces: The Central Workspace Update/Creation Job candidate filter can be used for
internal candidates, which eliminates the need to create separate jobs for external or internal
candidates and gives a unified and easy configuration approach.
For more information see the OpenText Extended ECM for SAP SuccessFactors Customizing Guide -
Configuring Central Workspace Creation job.
Document Generation: HR can generate offer letters and other documents related to applications
right from the workspace. By selecting a single application for which a document will be generated,
Extended ECM generates a document with data specific to the application and candidate.
Generating documents from central workspace.
Document Generation: Document Generation support for Onboardees, such as welcome packages,
NDAs, or other documents from the Workspace UI, which gives a unified experience. Onboardee
documents can be generated by using the “sfsf:user” context.
Generating documents from central workspace.
2.3.10 Capture and ingestion

2.3.10.1 Document Pipeline 22.3
Support for Windows 11: See the OpenText Document Pipeline Release Notes for more information.
2.3.11 External sharing and collaboration

2.3.11.1 Integration with Core Share
On-Hold Documents: Reserve a document in Extended ECM when shared to Core Share and a hold
is applied.
2.3.12 System administration and operations

Logging Enhancement: Enabled rolling logs by default to prevent unconstrained growth of logs.
DCS settings: DCS will ignore the queue size configuration settings as it may conflict with other
settings when not appropriately updated. The setting has been removed from the administration
interface.
Search Query Logs: Restart is no longer needed for managing search query logs.

Storage Metrics Information: Storage metrics are captured daily in system monitoring. This will
reduce the system administrator’s manual tasks.
Security Logs and System Monitoring events can be configured to send to standard out using
Fluent Bit to external log aggregators.
Patches: System Monitoring events capture inconsistent patches when applied across a cluster.
Admin User: Option available to lock out Admin (1000) user if the system is configured with enough
named users with system administrator rights.
Search Indexing: Identify and flag potential corrupted documents in search indexing process. When
documents are indexing by the search processes, the system will check the content of the documents
and flag the ones that may be corrupted. Administrators can use specific search queries to gather all
the flagged documents to review and do further troubleshooting. This is the search complex query
that returns all the flagged documents: ( [qlregion "OTDocVerification" ] * ).
For more information see the Advanced Indexing and Searching Guide
2.3.12.1 Kubernetes deployment (Extended ECM Helm charts)

Fluent Bit: Option is available to deploy Fluent Bit as a sidecar container. Fluent Bit is an open-
source and multi-platform log forwarder tool for log collection and distribution. Extended ECM can
send Security Logs to Fluent Bit for aggregation. The capability to send other types of logs to Fluent
Bit may be added in the future.
Object Importer: The Extended ECM Helm charts can create and configure a dedicated volume to
be used with Object Importer. Once enabled, the container automation will configure the Object
Importer to point to the newly created volume, including necessary sub-folders.
Annotations for backup: Specific annotations can be added to the Extended ECM Helm charts if it
becomes necessary to skip the logs from the back-up operations.
Intelligent Viewing Ingress: The Intelligent Viewing Ingress moved into the Extended ECM Ingress
by default, simplifying the deployment and infrastructure.
Transport Warehouse package deployment: We are introducing, as an experimental feature, the
ability to deploy Transport Warehouse packages from a list of URL’s defined in the Extended ECM
Helm charts.
2.3.13 Developer
Unit Test Preference: Allow for random unit test execution. Enabling this option will result in the
order of unit test execution being determined at execution time. The default is to execute unit tests in
the order the tests are discovered by the unit test framework, which does not change between test
executions. With random test execution, unit tests that depend on sequential execution will fail.
Enable multiple selection in the OUnit view: OUnit View supports selection of multiple rows, which
in turn allows for multiple test cases to be executed at a time and multiple test OSpaces to be loaded
or unloaded simultaneously.
Correct Indentation: The Correct Indentation command (Ctrl+I) can be applied automatically to
generated OScript source code. This applies to script features which are opened from the Module
Explorer. It also applies to modules that are imported with the Import Source Code from OLL wizard or

when overwriting objects with the OScript > Overwrite Object source command. The feature needs to
be activated using the preference setting OScript > Apply Correct Indentation to generated code.
2.3.14 Extended ECM for Engineering

Engineering functionality is only licensed with Extended ECM for Engineering
Engineering Connect: Engineering Connect supports working on files without extensions by picking
up MIME Type information from the node’s info and populating the extension while creating the
placeholder. This is supported for DOCX, DWG, DGN, XLSX,PDF, and TXT. For more information see
the OpenText Engineering Connect help.
My Assignment Widget: Add custom columns on Project Workspaces and the Project Workspace
Templates. Custom columns specified on the Project Workspace Template will be inherited to the
Workspace instance and will be updated at the instance level. The custom columns configured on the
Workspace instance will be available on the My Assignment widget.
For more information see Extended ECM for Engineering Administrator Guide.
2.3.15 Extended ECM for Government

Government functionality is only licensed with Extended ECM for Government
No new features added.
2.4 Discontinued and deprecated features

When software components of Extended ECM are reaching the end of their lifecycle, OpenText is
taking a phased approach.
In a first step, features are marked as deprecated to make customers aware of upcoming changes.
Deprecated features should not be used in new implementations. The functionality is yet not removed
from the software but customers are encouraged to consider alternatives to prepare for a future
change. Deprecated features remain in this state for several updates, providing the opportunity to
plan and adapt.
After a certain period, functionality is officially discontinued. It is removed from the product and certain
cross-product compatibility is no longer maintained. OpenText offers either automatic conversion to
newer functionality, or if not possible for technical or commercial reasons, gives advance notice by
announcing the deprecation of the feature in the Release Notes.
2.4.1 Discontinued
The following features have been discontinued in this release:
2.4.1.1 Document management
Internet Explorer 11 Support: Accessing Extended ECM 22.2 from Internet Explorer 11 is no longer
supported. However, there are certain Enterprise Connect and Office Editor use cases that will still
use the Internet Explorer based HTML Control in 22.3. Enterprise Connect and Office Editor will also
not support Internet Explorer 11 beginning with the CE 22.4 release of Enterprise Connect and Office
Editor.

2.4.1.2 System administration and operations
Enterprise Library including Enterprise Library CMIS is discontinued.
Enterprise Library Data Sources are discontinued. They must not be used for new installations and
existing usage needs to be converted to Enterprise Data Sources. There are search features that do
not work with Enterprise Library Data Sources and search queries are generally slower when
Enterprise Library Data Sources were configured.
2.4.2 Deprecated
The following features are deprecated and will be discontinued in the future.
2.4.2.1 Remote Cache

Remote Cache is deprecated and should not be used for new installations. Syndication should be
explored as a replacement.
2.4.2.2 Document management
Server Platform:
• Windows Server: Windows 2012 support is deprecated as of 22.1.

• Windows Server: Windows 2016 will be deprecated as of 23.2.
Database:
• SQL Server Clients prior to version 17 are deprecated as of 22.2.

• Oracle Enterprise Database 12.2.0.1 will be deprecated in 22.4.
• SQL Server 2016 will be deprecated in 22.4.
• SQL Server Clients prior to version 18 will be deprecated as of 22.4.
2.4.2.3 Business Workspaces
The Import Configuration for Workspace Types, Unique Names, and Business Object Types with an
XML file has been deprecated since CE 21.4. As alternative, please use the Transport Warehouse.
Binders and Cases object types have been replaced by Business Workspaces and are no longer
recommended for new implementation since 2017 (release 16.2.0). OpenText is planning to
discontinue Binders and Cases in the fourth quarter of 2022 (release CE 22.4). Customers need to
convert existing Binders and Cases into Business Workspaces using the migration utilities available
with Extended ECM.
Project and Community object types have been replaced by Business Workspaces and are no
longer recommended for new implementations. OpenText is planning to discontinue these object
types in a future release and is recommending converting existing Projects and Communities into
Business Workspaces using the migration utilities available with Extended ECM.
2.4.2.4 Viewing and transformation
Imaging Review and Notes has been deprecated as of CE 21.3. It should not be used for any new
deployments, although it continues to be supported for existing deployments.

2.4.2.5 Workflow and automation
The My Mailbox feature has been deprecated. The feature can be enabled but it will be removed from
Extended ECM in a future release.
2.4.2.6 Enterprise Application Integration - Salesforce
Extended ECM for Salesforce App support of Salesforce Classic UI
After October 31, 2022, OpenText Extended ECM application running in the Salesforce Classic user
interface will be retired and will no longer be supported. Additional capabilities and feature
configuration will only be available in the Extended ECM by OpenText Lightning application going
forward. If you are using Salesforce Classic, you will need to switch to Salesforce Lightning mode to
make configuration changes in the new Extended ECM by OpenText Lightning application. For more
information about making the switch to Salesforce Lightning see
https://help.salesforce.com/s/articleView?id=000317946&type=1.
2.4.2.7 Enterprise Application Integration - SAP SuccessFactors

Document Self Service widget/Upload widget: Starting with release CE 22.2, this widget is
deprecated and is replaced by the File Upload widget in the platform. To avoid confusion the Upload
widget has been renamed to the Self Service widget.
SAP SuccessFactors Workspace Creation/Update (starting with CE 22.1): The previous job for
creating/updating Workspaces provided by versions CE 21.4 and earlier is now deprecated and is no
longer being enhanced. Existing jobs of this type will continue to work but this feature will be
discontinued in future updates. For more information see the Customizing Guide: Migrating from
deprecated Workspace Creation/Update job to Central Workspace Creation/Update job.
Document Generation for Candidates (starting with CE 22.1): Document Generation for
candidates using the Employee Workspaces widget is no longer recommended. It is recommended
that you use the new Document Generation action from the Documents tab. For more information see
the User Guide: Creating documents in the Documents tab.
2.4.2.8 System administration and operations
The Owner ID setting is deprecated as of CE 20.4.
2.4.2.9 Developer
OSX Export: Functionality is deprecated and will be removed in a future release of CSIDE.
3 Packaging and documentation

Most current downloads and documentation for Extended ECM are available on OpenText My
Support (https://support.opentext.com).
3.1 Packaging and delivery information

Extended ECM can be deployed in different ways:
• Deployment using Docker images on Kubernetes platforms (recommended).

• Deployment using OpenText System Center Manager (recommended).
• Deployment using individual installers available on OpenText My Support (not
recommended).
SAP customers: SAP customers can download OpenText Extended ECM CE 21.4 from the SAP
Software Download Center of the SAP Support Portal. At the SAP Software Download Center, the
software is listed under SAP EXTENDED ECM BY OPEN TEXT, SAP EXTENDED ECM BY OT 21.4.
A temporary license key is provided on the SAP Support Portal under the name “Content Server
License Key”.
3.1.1 Docker images on Kubernetes platforms

Extended ECM is cloud native and deployed using Helm charts on any of the supported Kubernetes
platforms. See Kubernetes for the complete list.
The Helm charts are available for download at OpenText My Support, where you will also find the
OpenText Extended ECM – Cloud Deployment Guide, which describes how to use Kubernetes and
Helm to deploy Extended ECM Docker images on the supported Kubernetes platforms.
The required Docker images used by the Extended ECM Helm charts are published at the OpenText
Docker container registry: registry.opentext.com. The Helm charts are already configured to use this
registry address by default.
In the following table you will find all the Docker images which are used by the Extended ECM Helm
charts.
Docker image name Component Notes

Used for any Extended ECM
otxecm Extended ECM
family product.
otac Archive Center
otds-server Directory Services
otiv-amqp Intelligent Viewing – AMQP
otiv-asset Intelligent Viewing – Asset
otiv-config Intelligent Viewing – Config
otiv-init-otds Intelligent Viewing – OTDS Init
otiv-highlight Intelligent Viewing – Highlight
otiv-markup Intelligent Viewing – Markup
otiv-publication Intelligent Viewing – Publication
otiv-publisher Intelligent Viewing – Publisher
otiv-viewer Intelligent Viewing – Viewer
otpd Extended ECM PowerDocs

3.1.2 System Center
System Center provides capabilities to download Extended ECM and automate the deployment
process using Execution Plans. System Center is a complete solution where you can do the following:
• Find information about products.

• Download and install the software.
• Automate the deployment process.
• Maintain the application.
• Apply patches and updates.
For more information about System Center see the product page at OpenText My Support.
3.2 Components of Extended ECM
Licensing consideration
License agreements and license keys will determine the permitted use of the software.
Some components such as various Extended ECM variants, Intelligent Viewing,
OpenText™ Email Cloud Archiving, CMIS Document Pipeline for Archive Center,
Document Pipeline for File Archiving, OpenText™ Document Pipeline for SAP®
Solutions, Document Pipeline for DocuLink, Add-on for Microsoft™ Office Online,
integration with Core Share and Interview module are included in the components of
Extended ECM but are licensed separately.
The following table lists all components of Extended ECM CE 22.3 without considering licensing.
Group Component Version Notes

Foundational System Center 22.3 Software Deployment
Server
Content Server 22.3 Content Management
Software
Directory Services 22.3 User Management.
Archive Center 22.3 Storage Management
AppWorks Gateway 22.3 Mobile Management
Extended ECM Mobile 22.3 Micro App for AppWorks
Gateway
Intelligent Viewing 22.3 New Viewing Service
Brava! Server Components 16 EP7 Content Suite Viewer
Update 6
Special Integration to SAP Solutions 22.3
Server
Extended ECM for Salesforce 22.3 (Build App on Salesforce
Software
1.209) AppExchange
Extended ECM for Government 22.3
Extended ECM PowerDocs 22.3 Document Generation
Microsoft 365 Integration Service 22.3

Group Component Version Notes
Add-On for Microsoft Office Online 22.3
Server
Remote Cache 16.2.10 Cache Service for remote
locations
Imaging Web Viewer 21.4
Imaging Reviews and Notes 16.2 Special Imaging Viewing
integration (OScript module)
Information Protection 22.3 Integration with Azure
Administration Information Protection
(OScript module)
Monitoring Agent 22.1
Client Enterprise Connect and Office 22.3 Windows Desktop
Software Editor Integration
Extended ECM Mobile App 22.3 App on Apple App Store /
Google Play Store
Imaging Enterprise Scan 22.2 Scan Solution
Document Pipeline 22.3 Document Ingestion
Imaging ExchangeLink 21.4 Exchange Integration for
SAP Solutions
Imaging OutlookLink 21.1 Outlook Integration for SAP
Solutions
Imaging Windows Viewer and 21.4 Viewing for SAP Solutions
DesktopLink
PowerDocs Content Designer 22.3 Extended ECM for
SuccessFactors
PowerDocs Client 22.3 Extended ECM for
SuccessFactors
Developer Extended ECM SDK 22.3 OScript SDK and Smart
View SDK
Extended ECM CMIS 22.3 CMIS Interface
Extended ECM Web Services 22.3 Web Service Interface
Business Teamspaces 22.3
Scenarios
Projects 22.3
Agreements 22.3
Enterprise Asset Management 22.3
Pre- SuccessFactors 22.3
Configurations
Engineering 22.3

3.3 Note on the End User License Agreement
3.3.1 Licensed functionality

The following table lists functionality according to licensed product. Users with Content Suite Platform
or any Extended ECM license are entitled to the functionality of Content Suite Platform. Users with
any Extended ECM licenses are entitled to the functionality of Extended ECM Platform.
License Component Functionality

Content Suite Platform System Center Full functionality
Content Server • Document management
• Users, groups, and permissions
• Classifications
• Categories
• Custom Columns and Facets
• Records Management (including Security
Clearance and Physical Objects)
• Search (simple and advanced, form
based)
• Workflow
• Smart View and Perspective
Management
• Business Workspaces (Business
Workspaces, Roles, Template
Management and Business
Relationships)
• Collaboration (Discussion, Activity Feeds,
Wikis)
• Notifications
• Office integration for editing
• Transport Warehouse
Directory Services Full functionality

Archive Center Functionality without Archive Center CMIS
AppWorks Gateway Full functionality
Extended ECM Mobile App Functionality according to product licensed
Brava! Server Components Content Suite Viewer
Imaging Reviews and Full functionality
Notes
Enterprise Connect and Full functionality
Office Editor
Imaging Enterprise Scan Full functionality
Document Pipeline Full functionality

Business Scenario Full functionality
Teamspaces
Business Scenario Projects Full functionality
Business Scenario Full functionality

Agreements
Add-On for Microsoft Office Full functionality *
Online
Extended ECM Content Server • WebReports *
Platform • WebReports Extensions for Workflow *
• Object Importer *
• Object Importer RM Edition *
• Business Object Types *
• Document Types and Rules *
• Connection to Business Systems *
• Native Business Documents *
• Business Attachments *
• Scheduled Processing *
• Event Action Center*
• UI Integration Widgets *
• Automatic Document Numbering *
Remote Cache Full functionality *
Monitoring Agent Full functionality *

Extended ECM SDK Full functionality *
Extended ECM CMIS Full functionality *
Extended ECM Web Full functionality *
Services
Extended ECM for Content Server Full functionality *
Salesforce
Salesforce App Full functionality *
Pre-configuration Full functionality *
Extended ECM for MS Microsoft 365 Integration Full functionality *
Office 365 Service
Add-On for Microsoft Office Full functionality *
Online
Information Protection Full functionality *
Administration
Extended ECM for Content Server SAP Solutions Integration *
SAP Solutions
Integration to SAP Full functionality *
Solutions
Imaging Web Viewer Full functionality *
Imaging ExchangeLink Full functionality *

Imaging OutlookLink Full functionality *
Imaging Windows Viewer Full functionality *
and DesktopLink
Business Scenario Full functionality *
Enterprise Asset
Management
Extended ECM for Content Server SAP Success Factors Integration *
SAP SuccessFactors
Integration to SAP Limited use case HR *
Solutions
Extended ECM PowerDocs Full functionality *
SuccessFactors
Extended ECM for Extended ECM for Full functionality *
Government Government
• Government desktop
• XDOMEA
Extended ECM Enabler for License is limited to the use of the dynamic
AppWorks workflow *
License is limited to the use of the dynamic

AppWorks Platform
workflow *
Limited to 1 million pages per year and per

Capture Center
contract **
Document Presentment for Limited to 100k transactions **

SAP Solutions
Document Presentment Limited to 100k transactions **
Live add-on for SAP
solutions
Extended ECM for SAP Included in the SAP reseller product bundle
Solutions only *
Brava! CS Module Does not include CAD rendering *
Brava! Server Components Does not include CAD rendering *
Blazon CS Module Full functionality *
Blazon Enterprise Server Full functionality *
Extended ECM for Content Server • Control Revision Tracking *

Engineering • Transmittal *
• CAD Manager *
• State Flow Management *
Intelligent Viewing Full (premium) functionality **

Engineering
XML Workflow Content Server Full functionality *
Extensions
* Needs explicit activation or configuration. Feature is deployed, but not enabled or configured by
default. If your organization has licensed this feature, you are entitled to enable it.
** Feature is deployed but requires a license key.
Details about activation and restrictions are described in the product documentation.
3.3.2 General
3.3.2.0 Usage of XML Workflow Extensions
Using XML Workflow Extensions requires XML Workflow Extensions licenses.
3.3.2.1 Usage of Archive Center CMIS
Archive Center CMIS is not part of Content Suite Platform or OpenText Extended ECM licenses.
Using Archive Center CMIS requires additional licenses.
3.3.2.2 Usage of Searchable PDF DocTool
The Searchable PDF DocTool allows rendering of scanned documents to searchable PDF/A. The
DocTool usage is strictly restricted to scan pipelines together with Enterprise Scan, which means it is
only for documents manually scanned in with Enterprise Scan. Batch conversion of imported images
is expressively not a legitimate use of the software.
3.3.3 Content Suite Platform

3.3.3.1 Usage of WebReports
WebReports functionality is not included in Content Suite Platform licenses. Using WebReports
requires Extended ECM, WebReports, or Content Intelligence licenses.
WebReports is deployed but not enabled by default. If your organization has licensed Extended ECM,
WebReports, or Content Intelligence you are entitled to enable WebReports and confirm the number
of licensed seats for your organization.
3.3.3.2 Usage of Automatic Document Numbering and Table Key Lookup attributes
Automatic Document Numbering (ADN) and ADN Table Key Lookup attributes are not included in
Content Suite Platform licenses. Using Automatic Document Numbering and ADN Table Key Lookup
attributes require Extended ECM licenses.
3.3.3.3 Usage of Object Importer

Object Importer is not included in Content Suite Platform licenses. Using Object Importer requires
Extended ECM or Object Importer licenses.

3.3.3.4 Usage of Remote Cache and Syndication
Remote Cache and Syndication are not included in Content Suite Platform licenses. Using Remote
Cache and Syndication require Extended ECM, Remote Cache, or Syndication licenses.
3.3.3.5 Usage of Content Server SDK

Content Server SDK is not included in Content Suite Platform licenses. Using Content Server SDK
requires Extended ECM or Content Server SDK licenses.
3.3.4 SAP S/4HANA

3.3.4.1 Usage of OpenText™ Fiori Business Object Browser for SAP Solutions
OpenText Fiori Business Object Browser for SAP Solutions includes two add-ons of OpenText Vendor
Invoice Management for SAP Solutions to implement custom Business Object Browser Fiori apps to
show SAP business objects and its data, browse Business Objects, and bring content into context by
integrating the Business Documents Fiori App and Business Workspace Fiori App of Extended ECM.
You are allowed to use the customizing options and enhancements described in the OpenText Vendor
Invoice Management for SAP Solutions Customizing Guide for Foundation.
The following usages need extra licenses for OpenText Vendor Invoice Management for SAP
Solutions1:
• Solutions specifically designed for preconfigured processes such as incoming sales orders,
purchase order/purchase requisition dashboard, or incoming delivery.
• OpenText Vendor Invoice Management for SAP Solutions for:
o Import
o Capture
o Dispatch
o Process
• 1 In case of doubt, the license audit report of Vendor Invoice Management can be executed to
find out if the framework is used in a way that needs extra licenses for OpenText Vendor
Invoice Management for SAP Solutions.

3.3.5 Extended ECM for Government
License term for the AppWorks Platform Dynamic Workflow
The usage right of the AppWorks Platform with Extended ECM for Government is limited to the
dynamic workflow. The compliant use of the limited AppWorks Platform license can be checked by
verifying the deployed solutions. For this, the AppWorks solutions “OpenText Dynamic Workflow,
OpenTextEntityIdentifyComponents, OpenTextInboxTaskManagement” must be deployed. Other
workflows except the deployed solutions require a full-use AppWorks license.
The use of external REST API from AppWorks (for example, to integrate 3rd party applications)
requires a full-use AppWorks license. Customers are licensed to use the internal REST API from the
AppWorks Integration Bridge (AIB) within Extended ECM for Government (for example, to create
WebReports).
Configuration changes to the AppWorks Dynamic Workflow such as adding additional task types,
additional attributes for tasks or workflows can only be fulfilled through the OpenText Professional
Services team.
3.4 Related documentation

You can access product documentation that supports this Extended ECM release from the following
locations:
• View the online help available in the Extended ECM Smart View and Classic View interfaces.
• Visit OpenText My Support (https://support.opentext.com) to view the Extended ECM guides.
3.5 Language support

Extended ECM is currently localized in the following languages. Additional languages may be
available in future releases.

User Help
Language Code End User Interface (Content Suite
Platform only)
X (except Engineering, Government,

Arabic AR
PowerDocs)
X (except Office 365, SAP, Salesforce,

Catalan CA
Engineering, Government, PowerDocs)
Chinese (Simplified) ZH X (except Government) X
X (except Office 365, Salesforce, Engineering,

Chinese (Traditional) ZF
Government, PowerDocs)
X (except Office 365, Engineering,

Dutch NL
English EN X X
X (except Office 365, SAP, Salesforce,

Finnish FI
Engineering, Government)
French FR X X
German DE X X
Italian IT X X
Japanese JA X (except Government) X
X (except Office 365, Engineering,

Kazakh KK
X (except Office 365, Salesforce, Engineering,

Korean KO
Portuguese PT X X
** Not Supported **
Russian RU X
Spanish ES X X
Swedish X (except Office 365, SAP, Salesforce,

SV
Engineering, Government)
Ukrainian UK X (except Office 365, Engineering, PowerDocs)
In many cases, administrative user interfaces are available in English only.

4 Supported environments and compatibility
This section provides details about supported platforms, systems, and versions.
Caution
Operating systems, databases, browsers, and other platforms advance on
independent schedules. OpenText identifies the version tested where applicable,
and if a version is not identified, testing is typically performed on the platform
software available approximately one month before the release date of Extended
ECM.
OpenText relies on the platform vendor to maintain backwards compatibility. If the

platform vendor makes a change that affects compatibility, there may be a period
where the platform is not fully functional while OpenText makes appropriate
changes. Depending on the severity of the changes, an update to the latest or next
quarterly update of Extended ECM may be required.
The section provides details about which versions of other OpenText products are compatible with this
release of Extended ECM CE 22.3.
Important
For the latest compatibility information for OpenText products, refer to the
Compatibility Matrix (https://knowledge.opentext.com/go/matrix) on
OpenText My Support.
4.1 Client software
4.1.1 Extended ECM Web User Interface

Product Version Notes
Microsoft Chromium Edge 89 and later updates
Mozilla Firefox 87 and later updates
Google Chrome 89 and later updates
Apple Safari 13 and later updates
Client OS Client browser Support notes

iOS Safari The web user interface is only
supported on iPad and iPad mini.
iPhones are not supported. See
Extended ECM Mobile App for iPhone
support.

4.1.1.1 Dependency on Enterprise Connect or Office Editor
The following Extended ECM web user interface features require a specific version of Enterprise
Connect or Office Editor. These features are supported on Windows only as Enterprise Connect and
Office Editor are Windows-based applications.
Feature Client browser Support notes
Enterprise Connect • Firefox ESR / Quantum Requires Enterprise Connect

Browse From Here • Google Chrome 20.2 to be installed on the
• Microsoft Chromium Edge desktop.
Edit / Open using • Firefox ESR / Quantum Requires Enterprise Connect

Office Editor • Google Chrome 20.2 to be installed on the
Print • Firefox ESR / Quantum Requires Enterprise Connect

• Google Chrome 20.3 to be installed on the
Send to mail as • Firefox ESR / Quantum Requires Enterprise Connect

attachment • Google Chrome 20.2 to be installed on the
Send to my working • Firefox ESR / Quantum Requires Enterprise Connect

documents list • Google Chrome 20.2 to be installed on the
4.1.2 Enterprise Connect and Office Editor

Enterprise Connect and Office Editor CE 22.3 are compatible with the following versions.
Product name Version Notes
Content Server 16.2.x

20.x
21.x
22.x
Windows 7 SP1
(32- bit and 64-bit)
Windows 8, 8.1, 10, 11 Desktop Mode Only

(32-bit and 64-bit)

Windows Server 2012 R2 64-bit

Windows Server 2016
Windows Server 2019
Citrix® XenDesktop® 5.5 If a specific version is not listed, it

Citrix® XenApp® 6.5 means that it has not been
officially tested. OpenText does
XenApp 7.5 not expect any issues. However,
XenApp 7.6.x if any arise, they would be
treated as per severity.
Microsoft Office Suite 2016 32-bit Word, Excel, PowerPoint,

2016 64-bit Project, Visio, Outlook, LTSC
(Long term Service Channel).
2013 SP1 64-bit
Mixed bit environments are not
2013 SP1 32-bit supported.
Office 365 Desktop ProPlus
2019 32-bit
2019 64-bit
2021 32-bit
2021 64-bit
2022 32-bit
2022 64-bit

Adobe® Acrobat® 9
10
11
Pro 2017
Standard 2017
Pro DC 2017
Standard DC 2017
Pro 2020
Standard 2020
Pro DC 2020
Standard DC 2020
Pro 2021
Standard 2021
Pro DC 2021
Standard DC 2021
Pro 2022
Standard 2022
Pro DC 2022
Standard DC 2022
4.1.3 Extended ECM Mobile App

The Extended ECM CE 22.3 Mobile App is compatible with the following versions.

Product/Feature name Version Notes
16.0.4
16.2
OpenText Content Server 20.x
21.x
22.x
22.1
OpenText AppWorks Gateway 21.3
22.3
The Extended ECM Mobile app is not supported
iOS / Android Operating
All on iPads or tablet devices running the Android
Systems
OS.
4.1.4 Microsoft Teams and SharePoint Integration

(Extended ECM for Microsoft Office 365)
Product Version Notes
All supported platforms

2013, 2016, and 2019 Office 365 Integration Module
Microsoft SharePoint Server
Microsoft SharePoint Online – Archiving Add-ins requires
SharePoint 2019.
Microsoft Information Protection 1.10.x Windows only.

Software Development Kit
Office 365 SharePoint version Database version Notes

Integration Service
Office 365 Integration 2013, 2016, and 2019 • MS SQL 2019 and Support for App-Only
Service 22.3 2017 Authentication
• PostgreSQL 11.5 requires SharePoint
2019.
• Oracle 19.5

4.1.5 Engineering Connect
Client OS Feature Client browser Support notes

Windows 10 Edit CAD Firefox ESR / Quantum Requires Engineering
Update 1709 documents Google Chrome Connect 22.2.
Microsoft Chromium Edge
4.1.6 Extended ECM PowerDocs and Content Designer

The Document Generation Word Plug-ins are compatible with the following products and versions.

Windows Windows 10,
Windows 11
Microsoft Office Office 2019, Office
365
Visual Studio Visual Studio 2010 Required
Tools for Office
Runtime
Microsoft .NET ≥ 4.5.1 Required
Framework
4.2 Server software
4.2.1 Server platform matrix

The following table describes the Content Server supported operating systems and database
versions.
Content Server OS Database Note
Windows 2019 1 SQL Server 2019 5, 7, 8 SQL 2019 added with 20.2
SQL Server 2017 5, 7 Azure SQL added with 21.1
Oracle 19c 19.x 6 HANA 2.0 SPS 05 added with
Azure SQL 21.2.
HANA 2.0 SPS 05
Windows 2016 1 SQL Server 2016 SP2 4, 5, 7 Oracle 19.x added with 20.2.

Content Server OS Database Note
Azure SQL
Oracle 12c 12.2.0.1 6
Oracle 19c 19.x 6
HANA 2.0 SPS 05
Red Hat 7.4 - 7.5 3 Oracle 12c 12.2.0.1 6

Oracle Linux 7.4 - 7.5 2,3
Red Hat Linux 7.4 – 7.5 4 HANA 2.0 SPS 05
Red Hat Linux 7.6-7.9 3 Oracle 12c 12.2.0.1 6 Linux 7.8 support added with
Oracle Linux 7.6-7.9 2,3 Oracle 19c 19.x 6 20.4.
PostgreSQL 11.16 PostgreSQL added with 20.4
PostgreSQL 13.7 Linux 7.9 support added with

21.2.
PostgreSQL 13 added with
22.2.
Red Hat Linux 7.6-7.9 3 HANA 2.0 SPS 05
Extended ECM Docker PostgreSQL 11.17 (Virtual Machine) The deployment of PostgreSQL
containers GCP Cloud SQL for PostgreSQL 11 as a Docker container is not
supported.
AWS RDS for PostgreSQL 11.17
Azure Database for PostgreSQL
(Single Server) 11
1
Standard and Datacenter.
2
Both UEK (Unbreakable Enterprise Kernel) and Red Hat compatible Kernel.
3
Linux is supported on x86_64 architecture.
4 SQL Server 2016 Always On is supported.
5 Due to known issue CSARC-861 the compatibility level must be set to SQL 2012 (110).
6 Oracle support includes Standard, Enterprise, and RAC as well as deployment on Oracle
Exadata Database Machine, Oracle DataGuard, and Oracle SuperCluster as supported by
Oracle.
7
SQL Server Client minimum version is 17 as of CE 22.2.
8TDE (Transparent Data Encryption) is supported. Note that enabling TDE can impact
Content Server performance. Please consult Microsoft regarding any performance concerns.

4.2.2 Java
OpenJDK 11.0.12 Distributed by the Adopt OpenJDK
organization.
4.2.3 Application server

Tomcat 8.5.76 None
Tomcat 9.0.59 None
4.2.4 Web server

Tomcat 8.5.76 None
Tomcat 9.0.59 None
IIS 8.5 None
IIS 10 None
Apache HTTP Server 2.4.x None
4.2.5 Add-On for Microsoft Office Online Server (Broker)

The on-premises deployment of the broker requires that the Microsoft Office Online Server is
deployed in your organization’s network. The Office Online broker is compatible with the following
systems.

OpenJDK 11.0.14.1 or higher None
Apache Tomcat 10.0.17 None
4.3 Kubernetes
Extended ECM is available as Docker Images and Helm charts to be deployed in Kubernetes, a
container-orchestration system.
The Extended ECM supports the following Kubernetes platforms.

Google Kubernetes Engine (GKE) 1.22 None
Amazon Elastic Cloud Kubernetes (EKS) 1.22 None
Azure Kubernetes Service (AKS) 1.22 None
Red Hat OpenShift 4.9 None
Important
Customers deploying Extended ECM images provided by OpenText are expected
to stay relatively current with updates, following best practices for cloud technology
and continuous deployment. Patched containers with fixes will be provided for CE
22.3 until January 2023.
Customers who expect to remain on CE 22.3 past this date should consider
creating and managing their own containers or use traditional methods of
installation and patching.
4.4 Virtual machines

Extended ECM is supported for use with the server operating systems listed in the previous sections.
The supported server operating systems may be installed on physical or virtual hosts, including cloud
environments such as Google Cloud, Amazon Web Service (AWS), and Microsoft Azure.
Customers that choose to use a virtual environment are encouraged to select a virtualization platform
intended for production systems and known to be fully supported by the server operating system
vendor.
Microsoft Azure, Google Cloud, and AWS are supported virtualization environments †.
Important
Extended ECM is a resource intensive application and will require at least the same
amount of resources in a virtual environment as it would in a physical environment.
Therefore, additional resource scaling may be required to maintain the same level
of performance in a virtual environment as observed in a physical environment.
Static or committed resources within a Virtual Environment are typically needed for
performance-sensitive scenarios.

4.5 File formats
4.5.1 File format support

Extended ECM supports indexing, viewing, and thumbnail generation of Office documents and other
various formats in the following table.
All file types are supported on Windows and Linux except where indicated.
MIME type extraction is supported for all file types except CDR.
On Linux operating systems, only Western languages are supported for View as Web Page and
Thumbnails.
Formats Text View as Web Metadata

indexing, hit Page, Thumbnails extraction
highlight*
Microsoft Word (Office 95 – Office 2021) ✓ ✓ ✓
Microsoft Excel (Office 95 – Office 2021) ✓ ✓ ✓
Microsoft PowerPoint (Office 97 – Office ✓ ✓ ✓

2021)
Microsoft Project (Office 95 – Office 2007) ✓
Microsoft Visio (Office 2013 – Office ✓ ✓ ✓

2021)
Email – MSG (Outlook Mail Message) ✓ ✓ ✓

WordPerfect
RTF
CALS
PDF ✓ ✓ ✓
Postscript
OpenOffice Writer, Calc, Impress, Draw, ✓

Math
TAR, LZH, RDL, ZIP ✓

Mail RFC822 – EML (Internet Message
Format)
IGES (Windows only)
JPEG, BMP, PNG, GIF, TIF ✓ ✓
Gerber ✓ (Windows only)

* = Hit Highlighting is only available in Classic View. We intend to introduce this feature to Smart View
with Intelligent Viewing for Extended ECM in a future release.

4.5.2 Viewing and transformation
Intelligent Viewing provides a robust offering of supported formats for all your viewing and
transformation needs. Some document and image formats are included for all Extended ECM users
as part of the complimentary user experience. Premium users are provided with support for 2D CAD
formats in addition to all formats included with the complimentary offering.
Intelligent Viewing - Complimentary
Document Formats PDF, XLSX, XLSM, PPT, PPTX, PPTM, DOC, DOCX, DOCM, MSG
Image Formats JPG, JP2, PCX, PNG, TIF, TIFF, BMP, GIF, PS/EPS
Intelligent Viewing - Premium
2D CAD Formats DGN, DXF, DWF, DWFX, DWG
The formats listed in the previous table represent the most used formats. For a complete list of
formats supported by Intelligent Viewing see Intelligent Viewing - Supported Formats. Please take
note that this document does not indicate if a format is part of the complimentary or premium offering.
4.5.3 Engineering Connect

Engineering Connect supports CAD drawings created using Auto CAD and MicroStation with the
DWG and DGN extensions only.

4.6 SAP S/4HANA and C/4HANA compatibility
4.6.1 SAP Server support
Caution
Integration with SAP S/4HANA Public Cloud:
The software product described in these Release Notes can be integrated with the
S/4HANA Public Cloud Service via the SAP_COM_0597 connector (“S/4HPC
Connector”). Where this software product has been purchased from OpenText or
one of its other authorized resellers/distributors (other than SAP) and where you/the
Customer elect to integrate this product with the S/4HANA Public Cloud, OpenText
will support this product integrated with the S/4HANA Public Cloud Service in
accordance with the terms of your purchase contract with OpenText. As regards
compliance with the terms of the S/4 HANA Public Cloud subscription, and where
the software product described in these Release Notes has been purchased from
SAP or one of its authorized resellers, please also see the disclaimer below.
Disclaimer for customers who bought from SAP:

Non-SAP developed technologies may be integrated to the S/4HANA Public Cloud
via the SAP_COM_0597 connector (“S/4HPC Connector”). However, SAP does not
deliver or otherwise make available any pre-packed integration with the S/4HPC
Connector. As such, and notwithstanding anything to the contrary, where the
Customer elects to integrate non-SAP developed technologies to the S/4HANA
Public Cloud via the S/4HPC Connector, the Customer is solely responsible for: (i)
securing and maintaining appropriate rights respective to such non-SAP developed
technologies; and (ii) all integration by and through the S/4HPC Connector,
including any impacts such integration may have upon the S/4HANA Public Cloud
Service. Additionally, and as is true in all cases, the Customer is responsible for
remaining compliant with the terms of its S/4HANA Public Cloud subscription,
including without limitation maintaining appropriate subscription metrics.
4.6.1.1 Supported SAP Business Suite and S/4HANA applications
SAP Platform Supported SAP Applications & Versions
SAP AS ABAP 7.1 Not applicable
SAP NetWeaver 7.0 ERP 6.0,

EhP 1-3 for ERP 6.0
SAP NetWeaver > 7.0 All SAP systems running on the required SAP_BASIS
version, for instance:
EhP 1 - 2 for SAP NetWeaver 7.0
EhP 1 for SAP NetWeaver 7.3 • EhP 4-8 for ERP 6.0
• CRM 7.0

SAP Platform Supported SAP Applications & Versions
SAP NetWeaver 7.40 • EhP 1-4 for CRM 7.0

SAP NetWeaver 7.50, 7.51, 7.52 • SRM 7.0
• EhP 1-4 for SRM 7.0
S/4HANA Applications on-premise and 1610, 1709, 1809, 1909, 2020, 2021
single tenant
All FPS are supported.
• S/4HANA on-premise SAP S/4HANA for Customer Management 1.0, 2.0
• S/4HANA Private Cloud Edition (PCE)
• S/4HANA Extended Edition (EX)
S/4HANA Applications multi-tenant Version 2102 and higher
• S/4HANA Essential Edition (ES)2
C/4HANA SAP Sales Cloud
(Formerly SAP Hybris) SAP Service Cloud

See product documentation for a list of supported
business objects.
4.6.2 Supported SAP GUIs

The supported SAP GUIs depend only on the SAP Basis/NetWeaver version.
SAP Version SAP GUI for SAP GUI for SAP SAP GUI for
Software Windows HTML NetWeaver Java
Component Business
Client
(NWBC)
SAP Basis / 7.0 7.701 Integrated 7.0 and higher -

NetWeaver Standalone
EhP1-2 for 7.701 Integrated 7.0 and higher -

NW 7.0, EhP1
for NW 7.3
7.4 7.701 Integrated 7.0 and higher -
7.5, 7.51, 7.52 7.701 Integrated 7.0 and higher -

(Business
Suites)
2
S/4HANA Essential Edition (ES) is limited to sales and procurement processes; documents stored
via Extended ECM UI are accessible for SAP users within SAP Fiori Element Fact Sheets.

SAP Version SAP GUI for SAP GUI for SAP SAP GUI for
Software Windows HTML NetWeaver Java
Component Business
Client
(NWBC)
S/4HANA 7.701 Integrated 7.0 and higher

(7.5 – 7.56)
1) Only the Microsoft Edge (based on Chromium) Browser Control option is supported.
Required SAP Support Packages and Patches

Software component Minimum version Minimum patch level
SAP GUI for Windows 7.70 3.1
SAP GUI for Windows and NWBC versions, for which SAP support has ended, are not listed here
anymore. See also SAP Notes 147519 Maintenance strategy / deadlines for SAP GUI for Windows /
SAP GUI for Java and 2302074 - Maintenance strategy and deadlines for SAP Business Client /
NWBC.
Caution
SAP GUI for HTML Support Restriction
SAP GUI for HTML is a limited SAP GUI for Windows emulator. OpenText™
Extended ECM for SAP® Solutions fully supports SAP GUI for Windows integration.
However, OpenText™ Extended ECM for SAP® Solutions can only restrict the SAP
GUI for HTML support to issues also reproducible in SAP GUI for Windows.
4.7 SAP SuccessFactors compatibility
4.7.1 Supported SAP SuccessFactors versions

Reference: SuccessFactors Releases | Deployment schedule for 2022
OpenText Extended ECM SAP SuccessFactors version
22.3 (August 2022) b2205

4.7.2 SAP SuccessFactors Document Management and Attachment Storage
support
Extended ECM leverages the SuccessFactors’s developed Document Management and Attachment
Storage interface. This interface is based on Content Management Interoperability Services (CMIS).
Instead of using SuccessFactors’s built-in basic document storage, Extended ECM can be used as
the document storage repository. When new documents are uploaded, modified, or deleted in
SuccessFactors, the document is routed to Extended ECM and immediately reflected. Extended ECM
can receive uploaded documents from any SuccessFactors module that supports the Document
Management interface.
The CMIS attribute type Document Category is treated as an external document type. For this
release, the following table lists supported entities, Workspaces, and corresponding SAP
SuccessFactors Document Categories. Business administrators can create corresponding Extended
ECM document types (Classification) to control the storage logic of SAP SuccessFactors’s Document
Categories. Documents which are uploaded for SuccessFactors entities that do not have
corresponding Workspace definitions will be stored in the technical repository (CMIS volume) and can
only be accessed by Extended ECM System Administrators. Employees or HR Business partners can
only access these documents from the SAP SuccessFactors user interface. Please note, the
Document Categories might vary from SAP SuccessFactors tenant to tenant. The following table only
lists standard SuccessFactors Document Categories.
Workspace Business Object / Standard SuccessFactors Document

SuccessFactors entities Category (Examples)
Central Sfsf:user (User) JOB_INFO,

Workspace MENTOR_APPLICATION_ATTACH,
PERFORMANCE_REVIEW,
TRANSCRIPT_CERTIFICATION_ATTACH,
WORK_ORDER, WORK_PERMIT, CMIS
Sfsf:person (PerPerson) HOME_ADRESS, NATIONAL_ID,

PERSONAL_ID, PERSONAL_RELATIONSHIP,
PERSONAL_INFORMATION, CMIS
Sfsf:candidate (Candidate) BACKGROUND_CHECK,

CANDIDATE_HISTORY, COVER_LETTER,
GEN_ATTACHMENT,
PROFILE_ATTACHMENT, RESUME, CMIS
Sfsf:onboardee (New Hire ADMINISTRATIVE,

Onboardee) CUSTOM_NEW_HIRE_DOCUMENT,
POLICY_AGREEMENT
Business administrators can create corresponding attachment declarations to route SAP

SuccessFactors’s native documents into the right subfolder within corresponding Workspaces. Please
refer to the Customization Guide for more details about the Document Type Rules and the Attachment
Declarations.

Caution
SAP SuccessFactors Limitations
Known limitations of SAP SuccessFactors’ Document Management Interface
• SAP SuccessFactors Employee Central:
o SAP SuccessFactors passes all documents immediately to OpenText Employee
Workspaces once they are uploaded from SuccessFactors. This integration does not
wait for or detect HR document review approval workflows in Employee Central.
• SAP SuccessFactors Recruitment:
o A resume or cover letter document deleted in Recruiting is not deleted from Extended
ECM’s document repository.
o SAP SuccessFactors Recruitment does not pass Business Object information for
Interview Notes or Interview Emails. These documents will not be stored in
corresponding Candidate Workspaces.
• SAP SuccessFactors Onboarding 2.0:
o SAP SuccessFactors Onboarding 2.0 does not pass Business Object information to
identify the external candidate. These documents will not be stored in corresponding
candidate Workspaces.
• SAP SuccessFactors Performance Management:
o If a manager uploads a document for an employee from the performance management
form, then it is wrongly stored in the managers’ Workspace.
• SAP SuccessFactors Mobile:
o Documents uploaded from SAP SuccessFactors Mobile App are not stored in
corresponding Extended ECM Workspaces.
• SAP SuccessFactors Document Management Interface:
o Documents classified as “Migrated” or “Default” within SAP SuccessFactors can only be
routed into native central folders within Workspaces.
o Uploading documents from SAP SuccessFactors may result in performance issues. SAP
SuccessFactors plans to improve the upload time in a future update.
o SAP SuccessFactors’s Document Category transfer is currently supported. SAP
SuccessFactors Document Types/Document Sub-Types of transfer are not supported.
o Documents uploaded via SuccessFactors’s OData API are not supported by SAP
SuccessFactors Document management CMIS interface. Thus, these documents will not
be stored in the corresponding Extended ECM Workspaces.
o Documents under Extended ECM’s retention protection cannot be deleted from
SuccessFactors module portlets.
o Extended ECM’s Upload Control (such as MIME type control, document approval
workflow) does not apply for uploading documents from SuccessFactors module’s
portlets.
• No Support of “Instance refresh” and “Instance synchronization”: When Extended ECM is
configured as storage vendor in SAP SuccessFactors’s document management interface,
attachments stored in OpenText are not transferred into the target instance. Please refer to
the detailed information in SAP Help: Instance Refresh: Things to Know Before Refreshing
the Target Instance.
These critical issues are known to the SAP SuccessFactors Document Management Product
Management Team. Customers intending to use Extended ECM for SAP SuccessFactors as
their document repository might be affected by these critical defects and limitations. OpenText
strongly recommends customers use the SAP influence program for the latest update
regarding the resolution of these issues.

SAP Customer Influence and Adopt Program:
https://www.sap.com/about/customer-involvement/influence-adopt.html#existingprojects
4.7.3 SAP ERP Human Capital Management Solutions

Extended ECM for SAP SuccessFactors includes a limited use license for SAP HR processes in the
SAP ERP Human Capital Management Solutions (HCM). For compatibility information see SAP
Server support. The functionality is restricted to be used with the Business Object types listed in the
following table.
Business Object name Business Object type
Employee BUS1065
Employee Document PREL
4.8 Salesforce compatibility
4.8.1 Extended ECM for Salesforce App Extension Packages
Salesforce Sales, Service and Marketing Clouds Summer 2022
Salesforce Financial Services Cloud Summer 2022
Salesforce Insurance Cloud Summer 2022
Salesforce Government Cloud Summer 2022
The Extended ECM for Salesforce App advances quickly and it is important to match the OpenText
Extended ECM versions with the matching Extended ECM for Salesforce App Package. For example,
Extended ECM for Salesforce App Package 22.3 is tested and certified with Extended ECM 22.3.
While it might be possible to run misaligned versions, it is not recommended nor supported officially
by OpenText Support.
5 Patches
A patch is a piece of software that is designed to fix or improve a computer program or its supporting
data. These may include repairs to security vulnerabilities or resolution of bugs and may also improve
usability or performance.
The following patches must be applied to Extended ECM CE 22.3. OpenText recommends that you
check OpenText My Support (https://support.opentext.com) for any patches or documentation updates
that may have been posted after this release.

5.1.1 Enterprise Connect and Office Editor Patches
5.1.1.1 Enterprise Connect Framework Patches
Enterprise Connect 22.3 Hotfix 1 is available to download from OpenText My Support. That patch can
be found here. Enterprise Connect patches are cumulative so there is no need to install previous
patches.
Caution
If a File in Use window appears during the installation of the patch, instructing
you to unlock Windows Explorer or Internet Explorer, click Ignore to continue
with the installation.
Important
All Enterprise Connect framework patches are language neutral and can be applied on top of
previously installed localized versions of Enterprise Connect.
Issues fixed in Enterprise Connect 22.3 Hotfix 1:
NGD-22364
Bug: Saving a minor version as a PDF using Enterprise Connect Save As with a browser as the
default PDF application fails.

NGD-22618
Bug: Wrong email is copied to Content Server when using Enterprise Connect quick steps from
Microsoft Outlook Advanced Find.
NGD-22705
Bug: SAP Client becomes unresponsive when launching Edit or Open from the embedded Content
Server User Interface
NGD-22735
Bug: Added extra logging in Send and Save use cases to help with diagnosis.
6 Upgrade notes
6.1.1 Configuring the Internal OpenText Directory Services
Note
If you are using the OpenText Directory Services bundled with Extended ECM
(Internal OTDS) and upgrading your Extended ECM family product from an earlier
version than the 22.1 release, after the upgrade operation you must execute the
following steps to complete the new OTDS database configuration:
• Sign into Extended ECM by adding ?func=admin.adminuserlogin at the
end of the URL.
• Access the OTDS configuration page by adding ?func=admin.otds at the
end of the URL.
• Complete the required database information and continue.
• In the next page, uncheck the parameter Migrate users and groups from the
Content Server database and continue.
The above steps also apply when using System Center to perform the upgrade.
6.1.2 Upgrade notes for Extended ECM for Microsoft Office 365
Before upgrade, review these Release Notes instructions and refer to the OpenText Extended ECM
for Microsoft Office 365 Installation and Administration Guide and OpenText Content Server
Administering Information Protection Administration Guide. For more information, see the
Documentation section on the Extended ECM for Microsoft Office 365 product page.
Note

If you are upgrading to OpenText™ Extended ECM for Microsoft® Office 365®
20.4+ from an earlier version and you are running an Office 365 Group/Team
Membership scheduled job, then you need to update the job definition. To update,
click the job from the Extended ECM Scheduled Processing list to edit it, and then
click the Save Changes button.
Note
There is no major release planned for OpenText Application Governance and
Archiving for Microsoft SharePoint 20.2 through to 22.1. This is due to changes in
the architecture and license structure. The next Major releases for AGA
customers are versions 22.2+ and involves an upgrade fee for customers that
purchased the OpenText Application Governance and Archiving for Microsoft
SharePoint Full Bundle. This upgrade fee unlocks all Content Server Platform
features for all users, changing it from Limited use to Full use. Customers that
bought the OpenText Application Governance and Archiving for Microsoft
SharePoint Add-On Bundle are not asked for an upgrade fee but can upgrade to
the new version as part of their current maintenance program.
If you currently own the OpenText Application Governance and Archiving for
Microsoft SharePoint Full Bundle, the current 16.2.12 version is supported until
April 2025 after which you will be required to upgrade or continue unsupported.
Contact your OpenText Account Manager for the options and investment details
or contact OpenText Support.
If you currently own Content Server Platform + the OpenText Application

Governance and Archiving for Microsoft SharePoint Add-On Bundle, you can
upgrade Content Server to version 20.3 or 20.4 and use it with your current
OpenText Application Governance and Archiving for Microsoft SharePoint Add-On
Bundle 16.2.12. Post 20.4 release, the OpenText Application Governance and
Archiving for Microsoft SharePoint modules (not legacy modules and only
Integration Service based deployments) subset can be made available to
OpenText Application Governance and Archiving for Microsoft SharePoint
customers to complete their upgrades.
Contact your OpenText Account Manager for the options and investment details
or contact OpenText Support.
Architecture Changes between OpenText Application Governance and

Archiving for Microsoft SharePoint 16.2.12 and CE 22.1+
SharePoint On-Premises is no longer supported as a deployment platform. We
replaced this with a standalone service called the “Integration Service”. It has all
the features of OpenText Application Governance and Archiving for Microsoft
SharePoint but does not support the SharePoint Site Deployment Wizard nor the
ability to use the SharePoint index to index Content Server.
Impact

Customers need to deploy the Integration Service (you can do this in parallel) and
recreate the archiving rules in the Integration Service.
Customizations built on the OpenText Application Governance and Archiving for

Microsoft SharePoint APIs or the SharePoint Native APIs that interact with the
OpenText Application Governance and Archiving for Microsoft SharePoint solution
may not be fully functional and must be reviewed. OpenText Professional
Services can help you with an impact analysis and provide advice to see if the
necessary functionality has been replaced by standard functionality or if you are
able to rebuild it for the Integration Service.
There is no impact on the Web Parts or the Outlook Add-In. You must update
them to CE 22.1+ but the functionality stays the same.
Upgrade to Extended ECM for Microsoft Office 365
Customers who would like to upgrade to Extended ECM for Microsoft Office 365
can upgrade SKU’s for the OpenText Application Governance and Archiving for
Microsoft SharePoint Full Bundle and the OpenText Application Governance and
Archiving for Microsoft SharePoint Add-On. Contact your OpenText Account
Manager for the options and investment details.
Note
The Graph API Application permission, TeamMember.ReadWrite.All is
required for the app registered in Azure AD to add the team owner for the auto
team creation functionality. See OpenText Extended ECM for Microsoft Office 365
Installation and Administration Guide in the Documentation section on the
Extended ECM for Microsoft Office 365 product page.
Note
The Azure Active Directory Graph API will be deprecated in June 2022. This API
was used for the Office 365 Integration Service to enable OneDrive archiving. As
a replacement, the Graph API permission, “Directory.Read.All", “Files.Read.All”
and the SharePoint API permission “Sites.Read.All” is required for the app
registered in Azure AD. For more information see the OpenText Extended ECM
for Microsoft Office 365 Installation and Administration Guide in the
Documentation section on the Extended ECM for Microsoft Office 365 product
page.
6.1.3 Upgrade notes for Extended ECM for Government

Before upgrading, review these Release Notes instructions and refer to the OpenText Extended ECM
for Gov Installation and Administration Guide.

Note
It is important that Extended ECM for Government customers make sure that all
Extended ECM for Government modules are installed (even though they are not
needed) before upgrading to version CE 22.2 and CE 22.3. This includes the
following modules:
• Extended ECM for Government (main Content Server module, also

including the Proxy User module).
• XDOMEA module.
• Extended ECM for Government AppWorks Platform module.
6.1.4 Upgrade notes Extended ECM for Engineering

This section provides additional installation and upgrade information, including related or third-party
product information and any required critical patches. For more information, see the Extended ECM
22.2 Installation Guide.
Note
Extended ECM CE 22.3 is a rewrite of the existing Extended ECM for Engineering
16.3.x solution. Updates to this new software are released in parallel to the
updates of the existing Extended ECM 16.3.x. Both versions can co-exist in the
same Content Server instance. The existing instances of Extended ECM 16.3.x
cannot directly upgrade to Extended ECM CE 22.3 or subsequent Extended ECM
CE versions because the architecture and design differs from that of Extended
ECM 16.3.x. However, the new projects can be configured to start using Extended
ECM CE 22.3 capabilities.
6.1.4.1 Upgrade to 22.2 or higher
The XENG module folder in <OTHOME>/module is not deleted during the upgrade because the JAR
files in the folder are in use. To avoid issues with these JAR files, stop Content Server and delete
these folders manually after the upgrade.
6.1.4.2 Version-specific relationships
Extended ECM for Engineering CE has been enhanced to support version-specific relationships to
retain the relationships on older versions of the documents for auditing purposes.
A new relationship model with the following relationship types is implemented in the Extended ECM
for Engineering – CAD Manager module:
• Dynamic
• Static
• Node Specific

Records Management cross-references are supported only at the node level. Therefore, OpenText
recommends converting the existing CAD document relationships created using Records
Management cross-references to CAD document relationships.
To convert the relationships:
1. Navigate to Content Server Administration > Database Administration > Test or Repair
Known Database Issues > Convert RM Cross References to CAD References.
Note: Records Management cross-references relationships stored in the KIni table are
considered for conversion. OpenText recommends validating the entries in the KIni table
before initiating the conversion.
2. Run the following SQL Query to fetch the existing Records Management cross-reference
types from the database:
SELECT * FROM KIni WHERE IniSection = 'xengcrt' AND IniKeyword IN ('Dynamic',
'Static', 'Node Specific')
3. Modify the entries in the KIni table to add or drop any Records Management cross-
reference type from the conversion process.

7 Known issues
The following known issues exist in this release.
Issue number Issue description

Extended ECM Mobile App
CSMOB-3013 Not all items display in the Reserved Items widget if more than 20 items
are reserved.
CSMOB-598 On Android, you cannot add photos directly from the camera. You must
first take the photo, then add it to Content Server from the Content
Server Mobile app. This is a limitation within Android.
Business Workspaces
CWS-12132 Workspace Perspectives packaged in Transport packages before

version CE 22.2 need to be updated manually in the Transport
Workbench after Extended ECM is updated to CE 22.2 or higher to
reflect the dependency of the Perspective to the Perspective folder that
has no Workspace ID in the name.
Integration with Microsoft 365
IPA-464 Information Protection Administration is not supported with Syndication

(Document synchronization will fail).
OTOWA-802 Editing using Office Online is not supported for content with AIP
Sensitivity Labels. This is a limitation of the WOPI Protocol from
Microsoft. If this is a requirement, please open a support case with
Microsoft and file a Design Change Request (DCR).
CPS-314 OpenText Viewing and Intelligent Viewing for Content Suite cannot
open encrypted content. To maintain appropriate security, open the
content with a compatible application.
Workflow and automation
XECMPF-7727 Event Action Center is currently not able to execute a second action.
The first action runs as expected but the second does not.
XECMPF-8475 Document upload is not working for a document which is deleted and
added again using File Upload widget.
Information governance and protection

LPU-2635 Records Management: For a User Hold to be applied to Text
Documents (subtype 145), the Managed Objects page must have the
Document (subtype 144) checked for User Hold.
LPAD-35560, LPU- Records Management: When RM metadata fields are required on the
5344 Add Item page and the items are dragged and dropped in Content
Server Classic View, the user is not prompted to fill in the RM required
fields. The content will be uploaded and the next time the user
accesses the Records Detail tab the user will be prompted to fill in the
required fields.
LPAD-47804, LPU- Records Management: Deleted Category information of purged children
7335 is not captured. Category/Attribute information in the Audit Deletion
Logs was added in Records Management 16.0. However, when items
are sent to the Recycle Bin and later purged, the purged children’s
Category/Attribute information is not captured.
LPU-9960 Records Management: The Disposition Search Results Export creates
an HTML page that allows it to be displayed in Excel with an XLS
extension so that it is recognized as a spreadsheet. When opening this
exported file in Microsoft Office an error occurs. However, the file can
be opened in Excel and the converted file saved to Excel.
LPU-9257 Records Management: When a Disposition Review Assignment from
the Advanced Review Workflow Assignment is reassigned the RM
Disposition Review link displays in the Workflow Assignment. However,
no search results are displayed when accessing the RM Disposition
Review snapshot.
Records Management: Retention Schedules using Category Attributes
as time or event-based criteria may seem to export and import to other
systems, but they will not be recognized in the destination system.
Schedules using Category Attributes as criteria need to be manually
edited after import.
LPU-6732 Records Management: When a Physical Object label is generated on
LPU-10042 item creation, the RM Accession code and Automatic Document
Number do not display on the label. Once the Physical Object is
created, regenerating the label displays the Records Detail fields.

Enterprise Application Integration - SAP SuccessFactors
SAPSSF-5628
The scheduled job for group synchronization doesn’t detect the
following group modifications in incremental mode (sync from last run):
• A group is renamed in SAP SuccessFactors.
• A role is renamed in SAP SuccessFactors.
• A group in SAP SuccessFactors uses dynamically calculated
group members (for example all users from a certain country)
and the group membership changes.
In all the cases above the group synchronization must be executed
once in Full Sync mode. If a role has been renamed the HR Functional
Rights must be adjusted accordingly prior to the sync.
SAPSSF-8516 Using OAuth for the SuccessFactors integration is not supported for the
following scenarios:
• Workspace creation using the former Workspace
Creation/Update job.
• Manual Workspace creation using the Take Action menu using
objaction=workspace (see 12.2 Configuring Take Action
menu for creating/updating/viewing workspaces).
Use the new Central Workspace creation instead.
SAPSSF-8826 Distributed Agent configurations which run worker processes on

multiple Content Server instances are not supported for the Extended
ECM for SuccessFactors jobs such as the Central Workspace Creation,
Group or Permission Sync job.
This may prevent the job reports from being created or uploaded
correctly.
SAPSSF-9124 SuccessFactors Inbox functionality uses Oracle triggers. Turning off the
triggers in Oracle is not recommended.
SAPSSF-6216 If the CMIS connection is removed and the user tries to create the
Candidate Workspace using Fast Bulk method an error is thrown
stating “Unable to move the document since it already exists”.
SAPSSF-6130 SAP SuccessFactors User Synchronization job does not generate an

error if there is an empty SuccessFactors property such as email
address.
SAPSSF-6016 There is no error message displayed if Container supported widgets are

configured as part of a Landing Page.
SAPSSF-6008 Permission propagation: Template Group is not replaced with the actual
group when the condition is Default=True.

SAPSSF-5801 Count of In Process document in All documents section is not reflected

when document is uploaded.
SAPSSF-8742 MIME type icon and preview is missing for documents with extensions
DOC, DOCX, XLSX, PPTX uploaded using CMIS.
SAPSSF-9627 In the Reports widget the Initiator name is not shown for outdated
documents.
Enterprise Application Integration – SAP Solutions
SAPRM-18472 Potential cross-site scripting in

SAPRM-18543 /OTX/RM_CSUI_BASE_REDIRECT_SRV and obsolete URL escape
method when OTEXRL add-on package is installed in SAP
applications.
Please apply the following two SAP notes:
https://launchpad.support.sap.com/#/notes/3125721If
https://launchpad.support.sap.com/#/notes/3125769
Extended ECM for Government
SAPGV-6867 Dynamic Workflow in My Contributions not clickable.
SAPGV-6786 My Contributions : MIME icons not shown and "An unknown feature
was specified" for Assignments on deleted items.
SAPGV-6791 Assignments: adding recipients to assignments on document fails with

"Invalid permission data structure."
SAPGV-6353 Extended ECM for Government. Required parameter is not passed to

Brava preview.
SAPGV-6320 Extended ECM for Government. XDOMEA: Inline message is displayed

at the incorrect position.
SAPGV-6126 Extended ECM for Government. Orphaned user-session when

switching to proxy-user.
SAPGV-5547 Extended ECM for Government. Within properties there is no Brava

view of documents.
SAPGV-6743 Upgrade of Extended ECM fails if only a subset of available xGov

modules is installed.
Extended ECM for Engineering
EDM-6835 Extended ECM for Engineering functionality is not available in Content

Server Mobile.

Do not delete the section break that appears after this text.

8 Contact information
OpenText Corporation
275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1
OpenText My Support: https://support.opentext.com
For more information, visit www.opentext.com
Copyright © 2022 Open Text. All Rights Reserved.

Trademarks owned by Open Text. One or more patents may cover this product. For more information, please visit https://www.opentext.com/patents.
Disclaimer
No Warranties and Limitation of Liability
Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However, Open Text Corporation and its affiliates accept
no responsibility and offer no warranty whether expressed or implied, for the accuracy of this publication.
56

Extended ECM Family 22.3 Release Notes

Uploaded by

Document Informationclick to expand document information

Document Informationclick to expand document information

Copyright:

Available Formats

Extended ECM Family 22.3 Release Notes

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Extended ECM Family 22.3 Release Notes

Uploaded by

Copyright:

Available Formats

OpenText™ Extended ECM Family

Product Released: August 2022

2 About Extended ECM CE 22.3 ...................................................................................................... 6

3 Packaging and documentation ................................................................................................... 17

Extended ECM Release Notes 2

4 Supported environments and compatibility .............................................................................. 28

Extended ECM Release Notes 3

7 Known issues ............................................................................................................................... 51

8 Contact information ..................................................................................................................... 56

Extended ECM Release Notes 4

1.1 Release Notes revision history

8/08/2022 First release. All new content.

Extended ECM Release Notes 5

2.1 Simplified software delivery

What does it mean for your license agreements?

2.2 Major new features and enhancement highlights

Extended ECM Release Notes 6

2.3 Comprehensive new features list

These features are described in the following sections.

2.3.1 Document management

For more information, see Smart View online help.

2.3.1.2 Version Management

Extended ECM Release Notes 7

2.3.1.4 Extended ECM Mobile App

2.3.2 Business Workspaces

For more information, see Business Workspaces Configuration Guide.

For more information, see Business Workspaces Configuration Guide.

2.3.2.2 Business Workspace in Smart View

For more information, see Business Workspaces Configuration Guide.

2.3.3 Business Process Library

Extended ECM Release Notes 8

2.3.4.2 Intelligent Viewing - Premium Features

2.3.5 Document Generation

2.3.6 Integration with Microsoft Office 365

Deletion of Document Versions: Synchronize deletion of versions of a shared document in

Extended ECM Release Notes 9

2.3.6.2 Enterprise Connect

2.3.7 Workflow and automation

2.3.7.2 Notification Center

2.3.7.4 WebReports Content Server Applications

For more information see Application Management – Building or Rebuilding an

Extended ECM Release Notes 10

2.3.8 Information governance and protection

Extended ECM Release Notes 11

2.3.8.3 Security Clearance

2.3.8.4 Archive Center 22.3

OpenText Archive Center 22.3 includes the following new features:

2.3.9 Enterprise Application Integration

Salesforce functionality is licensed only with Extended ECM for Salesforce

2.3.9.3 SAP SuccessFactors

Extended ECM Release Notes 12

2.3.10 Capture and ingestion

2.3.11 External sharing and collaboration

2.3.12 System administration and operations

Extended ECM Release Notes 13

2.3.12.1 Kubernetes deployment (Extended ECM Helm charts)

Extended ECM Release Notes 14

2.3.14 Extended ECM for Engineering