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    Unit 1 Set 1

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    Alehegn Zurbet
    This document contains 25 multiple choice questions about enterprise systems. The questions cover topics like ERP systems, supply chain management systems, customer relationship management systems, and their applications. Key enterprise systems discussed include ERP, SCM, and CRM, and how they integrate different parts of the value chain both within and across organizations.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Unit 1 Set 1

    Uploaded by

    Alehegn Zurbet
    50 views5 pages
    This document contains 25 multiple choice questions about enterprise systems. The questions cover topics like ERP systems, supply chain management systems, customer relationship management systems, and their applications. Key enterprise systems discussed include ERP, SCM, and CRM, and how they integrate different parts of the value chain both within and across organizations.

    Original Title

    Unit 1 Set 1 Mcqmate.com

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    This document contains 25 multiple choice questions about enterprise systems. The questions cover topics like ERP systems, supply chain management systems, customer relationship management systems, and their applications. Key enterprise systems discussed include ERP, SCM, and CRM, and how they integrate different parts of the value chain both within and across organizations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    50 views5 pages

    Unit 1 Set 1

    Uploaded by

    Alehegn Zurbet
    This document contains 25 multiple choice questions about enterprise systems. The questions cover topics like ERP systems, supply chain management systems, customer relationship management systems, and their applications. Key enterprise systems discussed include ERP, SCM, and CRM, and how they integrate different parts of the value chain both within and across organizations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    Enterprise Systems MCQs [set-1]

    Chapter: Unit 1

    1. An enterprise system that integrates the downstream value chain is:


    A. ERP.
    B. SCM.
    C. CRM.
    D. None of the above.
    Answer: C

    2. An enterprise system that integrates the upstream value chain is:


    A. ERP.
    o m
    B. SCM.
    . c
    C. CRM.
    te
    D. None of the above.
    a
    Answer: B

    q M
    cthis module:
    3. A typical ERP system includes
    A. financial accounting. M
    B. inventory.
    C. bill of materials.
    D. All of the above.
    Answer: D

    4. Which of these is not currently listed as marketing an ERP system?


    A. Oracle
    B. Peoplesoft
    C. IBM
    D. SAP
    Answer: C

    5. Systems that communicate across organizational boundaries are:


    A. Inter-organizational systems.
    B. Intra-organizational systems.
    C. Extra-organizational systems.
    D. None of the above.
    Answer: A

    6. An older system that is still of use to an organization despite the need for
    frequent maintenance is a(n):
    A. obsolete system.
    B. legacy system.
    C. repository.
    D. None of the above.
    Answer: B

    7. The value chain connection between a firm and its suppliers is called:
    A. inbound logistics.
    B. outbound logistics.
    C. SCM.
    D. None of the above.
    Answer: A

    8. The value chain connection between a firm and its customers is called:
    A. inbound logistics.
    B. outbound logistics.
    C. CRM.
    D. None of the above.
    Answer: B

    9. The transportation of finished goods, raw materials, or supplies is:


    A. procurement.
    B. marketing.
    C. production.
    D. logistics.
    Answer: D

    10. Which of these is an important technology used in linking the supply chain?
    A. RFID
    B. XBRL
    C. Http

    View all MCQ's at McqMate.com


    D. SNMP
    Answer: A

    11. Which of these is not a mySAP business suite?


    A. Product lifecycle management
    B. Supply chain management
    C. Customer relationship management
    D. All of the above are in the suite.
    Answer: D

    12. Sales force automation software is a subset of which type of software package?
    A. ERP
    B. CRM
    C. SCM
    D. None of the above.
    Answer: B

    13. The process of obtaining goods or services is called:


    A. logistics.
    B. procurement.
    C. purchasing.
    D. integration.
    Answer: B

    14. Legacy systems:


    A. often require expensive maintenance.
    B. may be difficult to integrate with new systems.
    C. use a collection of independent files or databases.
    D. All of the above.
    Answer: D

    15. What is said to be the most important step in implementing an ERP system?
    A. Get executive support.
    B. Get outside help from experts.
    C. Thoroughly train users.
    D. Take a multidisciplinary approach to implementation.
    Answer: A

    View all MCQ's at McqMate.com


    16. Internally focused systems support _____________ within the organization.
    A. Functional areas.
    B. Processes.
    C. Activities
    D. All of the above
    Answer: D

    17. Which of the following is not true of (BPR) business process reengineering?
    A. Sometimes BPR is needed to lower costs.
    B. Sometimes BPR is needed to increase quality.
    C. Information technology can be the enabler for radical change.
    D. BPR tends to focus on incremental and gradual improvement.
    Answer: D

    18. Which of the following is not true of problems that can arise when firms within
    a supply chain do not collaborate?
    A. Reduced costs
    B. Excessive inventories
    C. Missed production schedules
    D. Inaccurate manufacturing capacity
    Answer: A

    19. Which of the following is a function that can help optimize a supply network?
    A. Supply chain collaboration
    B. Collaborative design
    C. Collaborative fulfilment
    D. All of the above
    Answer: D

    20. Which of the following is a recommendation that will successfully implement an


    enterprise wide system?
    A. Secure executive sponsorship.
    B. Get help from outside experts.
    C. Thoroughly train users.
    D. All of the above
    Answer: D

    View all MCQ's at McqMate.com


    21. In the manufacturing industry MRP is the fundamental concept of
    ___________.
    A. sales management.
    B. production management.
    C. marketing management.
    D. human resource management.
    Answer: B

    22. An enterprise is a group of people with ________.


    A. common goal.
    B. separate goal for each department.
    C. multiple goals.
    D. two or more goals.
    Answer: A

    23. _________ approaches reduces data redundancy and provide update


    information.
    A. Legacy system.
    B. Information system.
    C. Integrated data model.
    D. Data base.
    Answer: C

    24. Expand MRP.


    A. material requirement planning.
    B. manufacturing resource planning.
    C. manufacturing requirement planning.
    D. material resource planning.
    Answer: A

    25. ERP can be used in _________.


    A. manufacturing company.
    B. non manufacturing company.
    C. both manufacturing and non manufacturing companies.
    D. any where.
    Answer: C

    View all MCQ's at McqMate.com

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