OGP National Handbook 2022
OGP National Handbook 2022
OGP National Handbook 2022
HANDBOOK
Rules + Guidance
for Participants
OGP National Handbook
Rules and Guidance for Participants
March 2022
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4. Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.1 Implementation Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.2 Implementation Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.3 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.4 Assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Research based on OGP data over the last ten years shows that a strong and inclusive co-creation process leads
to well-designed and more ambitious commitments. Research also shows that stronger results are achieved when
collaboration continues through the implementation of reforms. Public participation improves the quality of public
services when everyone can speak and officials consider and respond to these views.
The OGP National Handbook was designed to help reformers in government and civil society navigate the OGP
process. It includes guidance, examples, best practices, templates, and information on minimum requirements
of all the key moments in a country’s participation in OGP. All content has been updated to reflect the new OGP
Participation and Co-creation Standards (see Box 1) which were designed to ensure that the rules are light touch
and flexible, and lead to greater action plan ambition, inclusion, and relevance. Ultimately, the intent is to equip
reformers with better guidance on how to use OGP to respond to their country’s most pressing societal challenges.
This handbook consists of seven parts. Section 1 discusses the roles and responsibilities of key actors in the
open government process. Section 2 details the requirements in co-creation, while Section 3 outlines action plan
rules and required templates in co-creation. Section 4 focuses on implementation of the action plan, and
Section 5 describes accountability processes and information provision. Section 6 provides guidance on
other actors in open government beyond the executive department, more specifically the judiciary and local
governments. Finally, Section 7 provides the minimum participation requirements and guidance for when countries
are considered acting contrary to process.
Standard 1 Establishing a space for ongoing dialogue and collaboration between government,
civil society, and other non-governmental stakeholders.
Standard 2 Providing open, accessible and timely information about activities and progress
within a member’s participation in OGP.
Standard 3 Providing inclusive and informed opportunities for public participation during
co-creation of the action plan.
Standard 4 Providing a reasoned response and ensuring ongoing dialogue between government
and civil society and other non-governmental stakeholders as appropriate during
co-creation of the action plan.
Standard 5 Providing inclusive and informed opportunities for ongoing dialogue and
collaboration during implementation and monitoring of the action plan.
• Governments are indispensable actors in the OGP process. Governments commit to upholding the principles of
open and transparent government by endorsing the Open Government Declaration.
Each government identifies a lead ministry or government agency that will assume the responsibility for
coordinating the government’s OGP process and activities and serve as the official contact point for the
Partnership. The lead ministry or agency would ideally have oversight of matters related to good governance
and the ability to coordinate across ministries or government agencies in open government matters.
The head of the chosen ministry or agency will be the ministerial-level point of contact for OGP. The government
must also appoint a working-level Point of Contact (POC). This person will be responsible for coordinating a
participating government’s domestic and international OGP activities. The role is crucial and multidimensional,
as POCs are at the forefront of open government efforts in an OGP country – engaging and convening
stakeholders on a regular basis and coordinating OGP initiatives to promote transparency, participation, and
accountability.
The primary responsibilities and activities for the OGP Point of Contact include:
• Stakeholder engagement: Work with civil society and other stakeholders on an ongoing basis. This
engagement includes the development and management of a multi-stakeholder forum (MSF) in cooperation with
civil society (see section 1.2), per OGP’s Participation and Co-Creation Standards.
• OGP Support Unit engagement: Work with the OGP Support Unit to assist in the action plan development
process, assessing all available resources and identifying international best practices for potential local
application.
• Government coordination: Work with other government agencies involved in relevant issues that emerge
during the co-creation and implementation process.
◦ Assisting and facilitating the use of IRM reports to identify and address areas for improvement and to
encourage adoption of IRM recommendations with OGP stakeholders in the country.
◦ Engaging with the IRM team and researchers in the uptake and dissemination of IRM findings, for example,
participating in IRM events and collaborating to secure high-level participation. For more information on the
IRM, please visit the IRM page on the OGP website or contact the team at: [email protected].
• Peer exchange activities participation: Participation includes either providing support to colleagues or
requesting opportunities for collaboration and learning.
Over the years, OGP participation has grown beyond the national executive branch, and some countries have
included the legislative and judiciary branches and diverse autonomous bodies and local governments in OGP
processes. Members are encouraged to engage these bodies in their OGP process (see Section 6 for more
information.)
• Civil society organizations (CSO) are indispensable actors in the OGP process. Governments are required to
engage with civil society toward a clear and open process of participation. Civil society may include community
groups, non-governmental organizations, think tanks, advocacy groups, labor unions, indigenous groups,
charitable organizations, faith-based organizations, professional associations, and foundations. CSOs are key
partners in the design, implementation, and monitoring of OGP action plans; participation in multi-stakeholder
mechanisms; and awareness-raising among citizens about OGP and its achievements.
Ongoing dialogue between government and civil society (and other stakeholders as appropriate) is a core
element of OGP membership. This is critical to build relationships and trust, which can lead to increased
sustainability and ability to overcome challenges. In this case, the role of the Multi-Stakeholder Forum or
Platform is important.
• Other actors involved in the OGP process include: academia, the private sector, international organizations,
and donors. They provide an enabling environment for open government processes to take root by providing
technical assistance, expertise, financial resources, and support. In some cases, they also act as observers,
monitors, and commentators, gauging the progress of open government initiatives in the country.
• Strategic and tactical planning. Based on available resources, priorities within and outside the government,
and the political context, the MSF/P strategizes on the best ways to approach the development, implementation,
and monitoring of action plans. It ensures that open government directions or aims are established, strategic
themes to be addressed in action plans and stakeholders are engaged in open government processes. As an
established space, the MSF/P can also be used to respond to emerging priorities or opportunities.
1
The platform can be an existing structure or platform, but what is important is it is consistent with what is discussed in Section 1.1.
• Communication. The MSF/P undertakes activities to inform open government stakeholders and the broader
public about open government processes in the country and how they can participate. It also proactively
communicates and reports back on its activities, decisions, and results to government and civil society
stakeholders.
• Oversight. The MSF/P oversees domestic processes related to OGP and ensures the development,
implementation, and monitoring of action plans. It assesses action plan development and implementation and
identifies ways to approach these processes in future iterations. The MSF/P also coordinates cross-sector
efforts towards openness beyond the action plan.
The MSF/P should develop mechanisms to coordinate and collaborate that include synchronous and asynchronous
mechanisms. The meeting schedule should allow for coordination, particularly during busy moments in the OGP
cycle, without becoming burdensome and unnecessarily bureaucratic. Rules on meeting frequency, membership,
and decision-making processes should be published on the national OGP website.
• Balance. The MSF/P should ensure that no constituency, government, or civil society is over- or
underrepresented. In consultation with civil society, the government point of contact defines and coordinates
the participation of other government actors and other stakeholders in the MSF/P.
• Inclusion. The MSF/P should proactively include representatives of groups such as women, youth, seniors,
people with disabilities, LGBTQIA+ and indigenous communities, or other historically underrepresented groups
who may have different needs or insights critical to shaping proposed government reforms.
• Diverse – It may be useful that the MSF/P represents a diverse set of stakeholders and interests. Conducting
a diversity assessment may be useful in determining which groups or interests have or do not have access or
influence over the MSF/P.2
Government participants. It is important to have representatives from the ministries, departments, and/or
agencies responsible for implementing open government policies, such as access to information agencies and
e-government or telecommunications departments. It is also beneficial to include ministries with cross-government
coordination capacity, like the cabinet secretariat or the ministry for budget and management. In the latter stages
of the process, it is also useful to ensure the agencies that will implement the commitments included in the action
plan are involved and communicate with the MSF/P.
See Section 2 of Tool 1 in this OGP Toolkit for More Gender-Responsive Action Plans.
2
Other participants. In a number of OGP countries, representatives from other government branches or other
levels of government, academia, or the private sector are included in the MSF, given their potential contributions
to the open government agenda in the country and roles they can play during co-creation and implementation. It is
important that such representation does not replace the space for civil society participants in the forum.
Size of the MSF/P. The number of representatives from both government and civil society should be sufficient to
be inclusive and reflect the key open government stakeholders in the country. At the same time, it should also be
lean enough to allow agility and efficiency in decision-making processes and MSF/P functioning. It is important to
note that a core function of the MSF/P is to engage stakeholders beyond the MSF/P in the action plan development
and implementation process. The MSF/P does not reflect or represent the entirety of stakeholders important in the
OGP process.
Political support. Sufficient political support, especially from high-level officials from the executive branch of
government, who are committed to promoting open government principles in the country, is crucial to the success
of MSF/Ps. This can be secured through engagement of high-level officials at specific moments or in specific
activities of the MSF/P or through ensuring that they are regularly updated and engaged on matters deliberated
upon in the MSF/P.
Manner of creation. There are a number of ways to create an MSF/P. It is important that there is a legal or
administrative basis in convening a space or platform that is acknowledged and adhered to by its members. In
some cases, this basis can be an executive order, a legal decree, or existing legislation. In others, it can just be a
formal or informal agreement among MSF/P participants.
The relevant minimum requirement for the MSF outlined in the Participation and Co-Creation
Standards is:
“1.1 A space for ongoing dialogue with participation from both government and civil society
members, and other non-governmental representatives as appropriate that meets regularly (at
least every six months) is established. Its basic rules on participation are public.”
• The OGP Support Unit. This is a small, permanent secretariat that works closely with the Steering Committee to
advance the goals of the Open Government Partnership. The Support Unit is designed to: support the broader
membership, maintain institutional memory, manage OGP’s external communications, and ensure the continuity
of organizational relationships with OGP’s partners. The Support Unit serves as a neutral, third-party between
governments and civil society organizations, ensuring that OGP maintains the productive balance between the
two constituencies.
• The Steering Committee. This is OGP’s executive decision-making body. Its role is to: develop, promote, and
safeguard OGP’s values, principles, and interests; establish OGP’s core ideas, policies, and rules; and oversee
the functioning of the Partnership.
The process should intentionally seek input from underrepresented groups to define priorities through targeted
awareness-raising and outreach to broaden the circle of engaged actors. It could also seek broader input,
including from other ministries, agencies, or parliament(s).
Successful OGP action plans: focus on significant open government priorities and ambitious reforms; are relevant
to the OGP values of transparency, accountability, and public participation; and contain specific, time-bound, and
measurable commitments. This could mean that a topic or theme is part of several action plans, as ambition is
added over time or in response to key emerging issues.
OUTREACH
Stakeholders are informed about the OGP, the action plan
process, and how they can participate. Information can also
be gathered on what they want the action plan to tackle.
FEEDBACK
Participating stakeholders will be informed of the results
of their contributions to and participation in the action
plan development process.
• Raising awareness and gathering information. This includes concrete activities to inform public and state
institutions about open government, the Open Government Partnership, the co-creation process, and how they
will be able to participate. This also includes activities to gather information from the public on what issues or
themes they want the action plan to address.
• Defining problems, identifying solutions, and developing commitments. This includes activities to decide:
how problems will be defined, how solutions will be achieved, and how these proposed solutions will be
developed into action plan commitments. As commitments are developed, relevant government and non
government stakeholders need to be engaged to assess legal, technical, and political opportunities and
constraints. This may need additional outreach efforts once the process of developing commitments has begun.
• Providing feedback to participants. This includes concrete activities that will inform those who participated in
the co-creation process about the results of their participation and how their ideas or suggestions will be dealt
with in the development and finalization of action plan commitments.
Finally, the co-creation plan should be able to answer the following questions:
WHY What are the objectives of co-creation? What does the MSF/P want to achieve?
WHO Who will be involved in the co-creation process? What will their roles be? How
will they be involved? How will the MSF/P ensure that diverse actors of different
backgrounds, expertise, and locations are able to participate?
WHAT What key activities will be implemented to realize the goals of co-creation?
HOW How will each key activity be undertaken? What is the methodology or approach?
Who will lead the process? Where will the MSF/P get the financial resources to fund
the activities?
WHERE Where will these activities be taking place? Online or offline? In key cities across the
country? In the capital?
1st Month 2nd Month 3rd Month 4th Month 5th Month
Participants National and MSF with expert Experts with Public in general, MSF
local CSOs, and panel CSOs and thematic working
the public agencies groups
working on the
themes
Information is necessary for participants in the co-creation process to participate meaningfully and effectively.
Providing information about the timeline, process, methodology, and how people can participate will enable the
public to select avenues of participation and processes they are interested in. Advance notice should be given
to stakeholders of meetings, events, and other related activities so that participants are sufficiently informed and
ready to participate in OGP processes.
3.1 The MSF where established, or the government where there is no MSF, publishes on the OGP
website/webpage the co-creation timeline and overview of the opportunities for stakeholders to
participate at least two weeks before the start of the action plan development process”
2.1 A public OGP website dedicated to the members participation in OGP is maintained. (See
Section 5).
2.1.b. Outreach
Part of ensuring meaningful participation in the co-creation process is the conduct of outreach activities to raise
awareness of open government, OGP, and opportunities to get involved. Outreach activities also ensure the OGP
process is inclusive. To ensure inclusive participation, efforts must be made to provide opportunities to as many
and as diverse stakeholders as possible. It is particularly important to invite marginalized and habitually-excluded
groups to participate in OGP and other public policy processes. This means:
1. Conducting outreach activities to the public to inform them of OGP and the co-creation process, timeline,
processes, and opportunities to participate. This may include:
a. Activities to ensure that any interested member of the public is able to provide input to the co-creation
process. For such engagement to be meaningful, basic information on open government, OGP, the action
plan process, timelines, and synchronous and asynchronous mechanisms for participation at different stages
of co-creation should be clear. Inputs solicited from members of the public should not require specialized or
technical knowledge of open government issues.
b. Activities targeted at the initial group of stakeholders identified in the co-creation planning stages.
These may include: government departments, different branches of government, civil society groups,
representative organizations/networks of traditionally-marginalized groups, the private sector, and specific
beneficiary groups, among others.
3. Analyzing barriers to participation for some groups and addressing these barriers through inclusive
methodologies. Knowing barriers to participation will help those designing the co-creation process find better
ways to engage a diverse range of participants.
4. Initiating targeted engagement and designing participation channels to habitually-excluded groups. MSF/
Ps may consider recruiting individuals or organizations to serve as liaisons to specific underrepresented
communities to support their engagement and consultation in the process, including targeted outreach to
relevant groups such as women, youth, or disability organizations.
The MSF/P can use the outreach activities as an opportunity to gather information from participants regarding
issues in transparency, accountability, and citizen participation that they would like addressed, as well as problems
they want the action plan to tackle, or open government concerns they would like the action plan to consider. This
can be done in several ways: asking participants a focus question (or a few) during outreach events or activities,
issuing an open call for ideas online, or circulating an online survey.
The two relevant minimum requirements for outreach outlined in the Participation and Co-Creation
Standards are:
3.2. The MSF where established, or the government where there is no MSF, conducts outreach
activities with stakeholders to raise awareness of OGP and opportunities to get involved in the
development of the action plan.
3.3. The MSF where established, or the government where there is no MSF, develops a mechanism
to gather inputs from a range of stakeholders during an appropriate period of time for the chosen
mechanism.
Analyzing Inputs. Depending on the type, quality, and volume of the inputs gathered from the outreach process,
there needs to be a suitable way to make sense of the contributions collected. For example, if during outreach
activities, stakeholders are asked what issues the action plan should cover, then there needs to be a way to
categorize and cluster similar ideas and find the common theme that binds them. They may be categorized by:
sector or theme (e.g., health, education, environment); jurisdiction for implementation (e.g., government ministry,
parliament, supreme court, local government); or public governance themes (e.g., transparency, civic participation,
digital governance). In this way, numerous ideas may be narrowed to a few that will become the basis for moving
forward in the next steps.
Thematic working groups may be convened to undertake the task of problem definition. For example, suppose
ten issues were identified from the sense-making process, one of which is related to open contracting. In that
case, a thematic working group may be convened to explore the issue further and undertake the problem
definition exercise. The working group may be composed of agencies involved in the public procurement process,
civil society organizations working on procurement reform, scholars researching the topic, and private sector
organizations representing supplier and contractor groups. In this way, the problem definition exercise is solid,
relevant, and comprehensive, and engages the right stakeholders.
Also, at this stage, targeted public engagement can be done on specific issues or concerns identified during the
sense-making process. For example, if the problem is related to improving educational facilities and services, the
MSF/P may involve groups of students, parents, and teachers in the problem definition and in the subsequent
phase of solutions identification.
Identifying solutions. With the problem articulated, potential solutions can be explored. It is important to explore
various solutions and select those which most appropriately address the problem identified and build on activities
that the country has attempted in the past to address the problem, if any. It is also important to articulate how the
OGP platform can effectively respond to identified issues and whether the proposed solutions are relevant to the
OGP values of access to information, civic participation, and public accountability.
It is important to note that even where inputs are solicited in the form of proposed commitments, it is still valuable
to go back to the problem definition process to ensure that proposed solutions address the problem and assess
whether different commitment proposals could tackle the same or similar problems.
Drafting commitments. The process of drafting the commitment should ideally only start after the problem has
been clearly defined, potential solutions have been explored, and one (or more) specific solutions have been
selected as proposed commitments to explore. Specific activities and milestones should have also been identified,
and stakeholders relevant for the implementation of the commitments should have been engaged to ensure
feasibility and buy-in for implementation.
OGP member countries draft commitment proposals in a commitment template prescribed by OGP. The
commitment template contains a commitment description, a narrative on how the commitment is aligned with OGP
values and the wider strategic goals of the country, milestones and deliverables, and stakeholders who will be
involved in the implementation of the commitment.
In addition to the commitment templates, the action plan needs to include an introduction, a description
of government efforts to date, and an elaboration of the action plan development process, for which the
writing process may begin in parallel to commitment planning and design, and can be finalized after the list of
commitments to include is completed.
In the process of drafting the commitments and preparing the action plan, a new set of necessary ideas may
emerge requiring the consultation of another set of stakeholders. This might require additional outreach. The
MSF/P should be quick to recognize these opportunities and implement steps for outreach and consultation.
A reasoned response is the government’s or the MSF/P’s reply to stakeholders who contributed to the action plan
and to the public in general, which contains the reasoning behind decisions made on their contributions. Reasoned
response can be made for each of the following decisions:
• Amendment - suggestions or comments that are considered in drafting or finalizing commitments, but with some
modifications
• Rejection - suggestions or comments that are not considered in drafting or finalizing commitments
Reasoned response to stakeholder input and feedback is highly correlated with ambition, completion, and early
results. Providing a reasoned response as to why specific priorities, ideas, or activities were or were not included
in the action plan can also help ensure accountability and overcome resistance from those whose proposals were
rejected.
The MSF/P or the government should also present the reasoning for selecting commitments, including justifications
for commitment proposals not adopted and other feedback as appropriate. The basis for decision-making should
be published, and all results in the decision-making process should be made publicly available.
Response to stakeholders who contributed to the action plan development should include: (1) the input that
was collected in the consultation/engagement; (2) how decision-makers considered the input; (3) how the input
influenced the outcome of the decision; (4) whether the input was included/not included and why; and (4) in what
ways the input will be considered beyond the current action plan, if at all.
Reasoned response must occur before the action plan is finalized. It can occur at several points during the
development of the action plan, including during crafting the co-creation timeline when stakeholders give
comments, during the idea generation process, and even during the selection of commitments to be included in
the action plan. Reasoned response can be provided in several ways, for instance, in a document published in the
OGP repository that contains contributions and how these are dealt with or during meetings called for the purpose
of defining and selecting commitments. What is important is that the process of providing a reasoned response is
documented, communicated to stakeholders, and described in the action plan.
Finalization. After reviewing the commitments and other contents of the action plan (see Section 3) and providing
a reasoned response, the government or MSF/P will finalize the action plan, securing required government
approvals, and submit it to the Support Unit.
Once the plan is finalized, it is important to also provide closure to the co-creation process by sharing next steps
and information about how stakeholders will be engaged in the implementation of the action plan or can stay
informed of progress. Presenting the action plan in a public event with high-level participation can help kickstart
the implementation process and provide support.
4.1 The MSF where established, or the government where there is no MSF, documents and reports
back or publishes written feedback to stakeholders on how their contributions were considered
during the development of the action plan.
2.2 A publicly available document repository on the OGP online site which provides access to
documents related to the OGP process, including, at a minimum, information and evidence of
the co-creation process and of the implementation of commitments is maintained and regularly
updated (at least twice a year). (See Section 5 for more information on repositories.)
The official version of the action plan is the one published on the OGP website. If a participating government
wishes to amend any part of their action plan, they must do so within one year of the original due date for
submission (June 30 or December 31). OGP members may not submit draft action plans, but do have the
opportunity to make amendments after submission. To make amendments to the action plan, the participating
government must send an updated version that clearly outlines all changes, in English and in the administrative
language (if applicable), to the OGP Support Unit. Note that in this case, the IRM Action Plan Review will assess the
action plan as originally submitted, but the IRM Results Report will assess the amended action plan.
The action plan refresh process involves at least the following key processes:
a. Review of progress. The MSF/P should: conduct a review of the action plan implementation; determine
progress or lack thereof; and identify gaps, challenges, bottlenecks, and changes in the contextual environment
impacting the action plan.
b. Outreach. The MSF/P where established, or the government where there is no MSF, will communicate the results
of the review of progress of the current action plan. The public should be given opportunities to comment and
provide feedback on this, allowing them to make suggestions on how to improve action plan implementation,
suggest commitments to modify, and propose new commitments to include to improve progress.
d. Feedback. The MSF/P where established, or the government where there is no MSF, will provide feedback to
stakeholders about how their contributions and suggestions were considered. At the same time, the revised
action plan covering the remaining two-year period will be published along with the reasoned response.
e. Delivery. The refreshed action plan should be delivered to the Support Unit no later than six months after the
two-year mark. It should contain details about the refresh period and specify all changes and additions made.
In this case, the timeline of the steps indicated above, including the opportunities for participation, should be
published at least two weeks before the start of the review process. Likewise, the results of consultations should
be shared with stakeholders outlining the results of their contributions during the refresh process.
The two relevant minimum requirements for refresh outlined in the Participation and Co-Creation
Standards are the following:
3.1 The MSF where established, or the government where there is no MSF, publishes on the OGP
website/webpage the co-creation timeline and overview of the opportunities for stakeholders to
participate at least two weeks before the start of the action plan development process.
4.1 The MSF where established, or the government where there is no MSF, documents and reports
back or publishes written feedback to stakeholders on how their contributions were considered
during the development of the action plan.
• Action plan length. Countries can decide to develop a two-year or a four-year action plan. Four-year plans
have to schedule a mandatory refresh (see Section 2.3).
• Delivery windows. Countries will be able to select from two delivery windows that will determine the end date
of the action plan (June 30 or December 31), two or four years later. Action plans ending on June 30 can be
delivered and begin implementation any time between January 1 and August 31 (six months before and two
months after). Plans with a December end date can be delivered any time between July 1 and February 28.
Further extensions are not allowed.
Option 1
31 31
Dec Aug
30
2 years June
30
June 30
4 years
June
Refresh period
Option 2
30 28
June Feb
31
2 years Dec
31
Dec 31
4 years
Dec
Refresh period
• Assessment schedule. All countries should expect to receive a Co-Creation Brief, an Action Plan Review, and
a Results Report from the IRM. For countries with four-year action plans, the IRM will offer an “implementation
check-in” after two years of implementation. The check-in is a transparency and accountability moment for
the country’s OGP process through which it will begin research on the implementation of commitments and
encourage reflection on achievements, challenges, and opportunities going forward.
• Co-creation of consecutive action plan. The Support Unit recommends that countries co-create their next
action plan during the final months of implementation of the current action plan.
3.1.a. Delays
• Participating governments must deliver their action plans on time. Action plans are considered delivered once
they are uploaded to the OGP website.
• The Support Unit cannot grant extensions on the delivery of action plans, and the IRM will not change their
deadlines to accommodate delays.
• If a participating government does not deliver a new action plan within one year after the completion of their
previous action plan, they will be officially late and considered to have acted contrary to process (see Section
7). The participating government will receive a letter from the Support Unit noting the delay, and it will be
copied to the Criteria and Standards subcommittee to consider any additional actions or support as necessary
(see Section 7).
• Wait a year: Several participating countries have successfully waited for one year until the new administration
and authorities are in place. It is important to note that the country will be considered to have acted contrary to
OGP processes for one cycle (see Section 6).
• Limited action plan: The second option is to develop a more limited action plan, subsequently allowing the new
administration to develop an alternative, more streamlined co-creation process to add new commitments (while
acting in accordance with action plan modification rules outlined in Section 2.2). This allows a participating
government to maintain momentum and avoid acting contrary to process. However, the commitments might not
be very ambitious, or they might not be completed, depending on the priorities of the new administration
(see next bullet). Note that in these cases, only the first co-creation process will be assessed by the IRM.
• Delivery of a regular action plan: Some countries have chosen to develop regular action plans during
transitions. In the publication “Why OGP Commitments Fall Behind,” the IRM highlights that beyond lack of
capacity or coordination, a common cause for commitment failure is “discontinuity from one administration to
another during political transition.” Therefore, if this option is chosen, a participating government should
ensure clear communication channels with the incoming administration (and with civil society) and a thorough
handover process.
Regardless of the option chosen, it is important to discuss the different approaches within the government and the
Multi-Stakeholder Forum/Platform, and with the OGP Support Unit representative. The Multi-Stakeholder Forum/
Platform plays a crucial role during political transitions, particularly in countries with a higher rate of government
employee turnover, as it can provide important institutional memory.
• Ambitious: OGP aims to promote ambitious open government reforms that stretch the government beyond its
current state of practice, significantly improving the status quo by strengthening transparency, accountability,
and public participation in government. Countries may choose to initiate new open government initiatives
in their action plans or improve on existing, ongoing reforms. Countries are encouraged to show clear
improvement from action plan to action plan.
• Relevant: Countries should ensure that each commitment included in the action plan clearly advances one or
more of the following open government principles:
◦ Accountability: There are rules, regulations, and mechanisms in place that call upon government actors to
justify their actions, act upon criticisms or requirements made of them, and accept responsibility for failure
to perform with respect to laws or commitments. Commitments on accountability should typically include an
answerability element, i.e., that they are not purely internal systems of accountability but involve the public.
◦ Participation: Governments should seek to mobilize citizens to engage in a dialogue on government policies
or programs; provide input or feedback; and make contributions that lead to more responsive, innovative, and
effective governance.
◦ Technology and Innovation: Governments embrace the importance of providing citizens with open access to
technology, the role of new technologies in driving innovation, and the importance of increasing the capacity
of citizens to use technology. E-government initiatives are welcome, but in order to be relevant to OGP,
action plans should explain how these initiatives advance government transparency, accountability, and/or
public participation.
◦ Specific: The commitment precisely describes the problem it is trying to solve, the activities it comprises, and
the expected outcomes.
◦ Measurable: It is possible to verify the fulfillment of the commitment. Where commitments have multiple
sub-commitments, they are broken into clear, measurable milestones.
◦ Answerable: The commitment clearly specifies the main implementing agency; the coordinating or supporting
agencies where relevant; and, if necessary, other civil society, multilateral, or private sector partners who have
a role in implementing the commitment.
◦ Relevant: For each commitment, the action plan should explain its relevance to one or more of the open
government principles outlined above.
◦ Time-bound: Commitment clearly states the date when it will be completed, as well as dates for milestones,
benchmarks, and any other deadline.
1. Introduction This section briefly explains the What is the long-term vision for open government in
national and local context by your context?
discussing why open government
efforts are important for the country. What are the medium-term open government goals that
This section should also outline the the government wants to achieve?
governance reform priorities for the
How does this action plan contribute to achieving the
country and identify the major social,
open government goals?
political, or economic issues that the
country intends to address through
What major social, political, or economic issues does
its OGP action plan, along with a
the country intend to address through this action plan,
justification.
and why?
2. Open This section provides a brief What are the achievements in open government to date
government narrative of key open government (for example, recent open government reforms)?
efforts to date initiatives and accomplishments to
date, particularly those that reflect How has collaboration between government and civil
collaboration with civil society and society impacted these reforms?
how they relate to the co-created
If a previous action plan exists, what open government
commitments. This section should
reforms proposed in the previous action plans were
explain how the new action plan
achieved? Not achieved? Why?
builds on previous OGP action
plans (if relevant) and related efforts
If a previous action plan exists, how does this new action
to strengthen open government
plan build on what has been achieved in previous action
reforms.
plan(s) and other efforts to strengthen open government?
3. Action plan This section describes the action plan How did the country develop the co-creation timeline?
development development process, highlighting Who was involved in the process? How were inputs
process how government collaborated with from stakeholders taken into consideration?
civil society and other stakeholders to
develop and finalize the action plan. It How were outreach activities conducted? How were
should also describe how the MSF/P, awareness-raising activities maximized to enhance public
or the government where there is participation? What kind of spaces have been used or
no established MSF/P, planned for created to enable the collaboration between government
co-creation, conducted outreach to and civil society in co-creating the action plan?
increase participation of stakeholders,
developed the commitments, and
provided feedback to stakeholders How was the action plan development process
who participated in the process. conducted? Describe what was done in sense-
Please expressly note compliance making, problem definition, solution identification, and
with the OGP Participation and commitment drafting?
Co-Creation Standards, with particular
attention to the minimum participation How was reasoned response provided? What were the
requirements (see Section 2 and 7). processes undertaken to finalize the action plan?
4. Commitments This section presents the commitments (See relevant guide questions in the commitment
developed during the co-creation template.)
process. The commitment template will
be used for each commitment included
in the action plan.
Each commitment that the government will put forward as part of the action plan will have a commitment template.
This allows a better articulation of each of the desired actions that the government commits to. However, it is
important to also bear in mind how each of the commitments reinforce each other in promoting open government
in the country.
It is not recommended to use the commitment template to gather ideas or proposals for commitments during
the co-creation process. The template is best used when: problems are clearly defined; potential solutions to
address problems are discussed and prioritized; and when there is a clear idea of what the commitment will look
like in order to organize ideas, articulate the theory of change, and plan ahead for the milestones needed to reach
specific objectives over the duration of the action plan.
Country
Number and
Name of the
Commitment
Brief (Describe what the commitment wants to do and would like to achieve in less than 200
Description of characters.)
the
Commitment
Commitment
Lead
Period
Covered
Problem Definition
1. What problem does the commitment aim to address?
Who are affected? Where is it taking place? How are they affected? When are they most
OGP NATIONAL HANDBOOK 22
affected? When did the problem start? How long has the problem impacted those affected?
Period
Covered
Problem Definition
1. What problem does the commitment aim to address?
Who are affected? Where is it taking place? How are they affected? When are they most
affected? When did the problem start? How long has the problem impacted those affected?
Commitment Description
1. What has been done so far to solve the problem?
What solutions were made available for this problem in previous years? How successful have
they been?
Commitment Analysis
Questions Answer (if not applicable, just answer with N/A)
1. How will the commitment
promote transparency?
How will it help improve citizens’ access
to information and data? How will it
make the government more transparent OGP NATIONAL HANDBOOK 23
to citizens?
Commitment Planning
(This is an initial planning process largely looking at milestones and expected outputs, as well as key
stakeholders involved.)
Lead:
Supporting Stakeholders
Government CSOs Others (e.g.,
Parliament,
Private
Sector etc)
Lead:
Supporting Stakeholders
Government CSOs Others (e.g.,
Parliament,
Private
Sector etc)
While it is only expected from countries to develop one self-assessment report at the end of the implementation
of the action plan, some countries found it helpful to prepare a yearly self-assessment report and invite the public
to comment and provide feedback on the content of the report. The report needs to be published on the
country’s OGP website and can be published in the OGP website, including the comments and how the comments
were addressed.
Date Prepared
Introduction
Briefly explain below the national and local context by discussing why open government efforts are important for the
country. Also, briefly outline the governance reform priorities for the country and how the action plan under
assessment contributes to this. Also, provide a brief description of how the country’s OGP commitments are relevant
to the core open government principles of OGP (transparency, civic participation, public accountability).
Recommendations
Based on the results above, what critical actions need to be carried out? What adjustments are required? What other
tasks not necessarily identified in the action plan are needed to progress the commitments? Who needs to be
involved so that results will be achieved?
Challenge commitments are meant for countries that have a live action plan. Countries that are co-creating
are not eligible to add challenge commitments as they should include commitments which address emerging
national priorities through their regular OGP co-creation process.
Any country with a live action plan can introduce up to two challenge commitments as long as they follow
these guidelines:
1. The commitment must address an emerging national priority or priorities. National OGP actors are free to decide
what a national priority entails.
2. Challenge commitments do not require a full co-creation process as established in the “Co-Creation and
Participation Standards,” but must follow co-creation values. A challenge commitment can therefore be proposed
by either a government agency or a civil society organization in accordance with the respective national
structure or process for OGP, such as a MSF, but can only be included in the plan if it has been worked on
collaboratively and the government has provided a reasoned response.
3. Challenge commitments can be introduced at any time during the implementation period, but should only be
included in live action plans that allow for the commitment to be completed by the end of that action plan.
4. Completion of challenge commitments will be assessed in the IRM Results Report at the end of the action plan
implementation period.
All challenge commitments should be included in an updated version of the action plan. The updated version
should include a new commitment template for each challenge commitment, a note that describes the process
by which the commitment was included, and how co-creation with civil society was assured. This updated
version should be sent to the OGP Support Unit for publication.
4. Implementation
Evidence from IRM reports and OGP’s Decade Report show that continued stakeholder dialogue and
participation during the implementation process is strongly correlated with high levels of completion and
stronger results.
Ongoing engagement can help maintain momentum for implementation following the publication of the action
plan. This could include engagement of relevant ministries, civil society, as well as other stakeholders in
implementation, monitoring, communications, and coordination activities needed for successful completion
of commitments. Engaging relevant ministers or other high-level representatives at least once a year during
implementation to discuss progress, delays, and opportunities to address challenges can also help sustain
political support for commitments. Engagement and dialogue during implementation can help stakeholders
hold the government and other implementing partners accountable for results and enable the adoption of
course correction measures, if priorities or circumstances change.
During implementation, there are at least four important areas where collaboration between lead
implementing agencies, supporting partners, and other stakeholders can be beneficial: implementation
planning, implementation activities, monitoring, and assessments.
Implementation planning can be done separately for each commitment. The implementation plans can
include the identification of specific activities, resources needed, a timeframe, expected outputs, and
responsible persons and ministries. It may also include identified risks and how to manage them.
• Communications: Building public awareness of new or changed policies or programs resulting from the
commitments (e.g., new rights, services, etc.)
• Service provision and/or co-production: Implementing the policy, in partnership with the government
• Enabling use and feedback: Supporting intended users or beneficiaries of commitments to access new policies,
programs, and services enabled by commitments and channeling user or beneficiary feedback to the lead
implementing agencies
Additionally, as good practice, the MSF where established, or the government where there is no MSF, should
consider holding open meetings and encouraging a channel of communication allowing implementing
agencies to provide updates on commitment completion and listen and respond to civil society and other
stakeholder questions and input.
4.3 Monitoring
At specific time intervals, meetings among commitment stakeholders may be conducted to: determine the
progress of implementation plans, identify challenges in implementation, and conduct course-correction. This
can provide opportunities for implementing agencies to report on how the activities are progressing towards
commitment milestones and for civil society stakeholders to: provide feedback and ask questions regarding
risks and challenges, foster accountability, and discuss ways forward.
4.4 Assessments
While implementation planning and results monitoring are most useful at the individual commitment level,
there is also a need to assess how the whole action plan is progressing towards committed results. This
allows stakeholders, including MSF members, to: reflect on how the commitments are moving forward,
validate the results, and identify any necessary catch-up measures.
To allow a more systematic way of assessing the progress of the action plan and to provide sufficient
information to conduct results monitoring and action plan assessments, as mentioned above, it may be
useful to maintain a public dashboard with up-to-date information on the progress of implementation of
commitments, delays, and other relevant information to corroborate the document repository.
The followings sets the minimum requirement for implementation outlined in the Participation and
Co-Creation Standards:
5.1. The MSF where established, or the government where there is no MSF, holds at least two
meetings every year with civil society to present results on the implementation of the action plan
and collect comments.
The following are the basic considerations that governments need to take into account to ensure the
usefulness and usability of published information:
• Language – The government publishes key OGP information and documents in all administrative languages.
• Accessibility – The government should consider additional steps to make information accessible by those with
visual or auditory impairment.
• Openness – The government, where relevant, publishes information related to process and commitment
completion in machine-readable, reusable, and open formats.
The relevant minimum requirement for OGP Website outlined in the Participation and Co-Creation
Standards is:
2.1. A public OGP website dedicated to the members participation in OGP is maintained.
The repository serves as a tool for accountability. It is meant to be a transparent and easy way for
stakeholders to access up-to-date evidence related to the government’s OGP activities. It can be used to
monitor the action plan development and implementation processes in the country or entity.
1. Available online without barriers to access – Anyone should be able to access the repository where the
information is hosted, and it should not require passwords or credentials to access.
2. Linked to evidence, with information on development and implementation of the action plan – Information
on the repository should serve as clear evidence of what happened during the action plan development and
implementation processes.
• Establishing content guidelines. Key decisions about the type of content accepted by the repository should
be made and shared in advance with implementing ministries/agencies. This ensures a level of quality control
over metadata, formatting, and in some cases content of the deposited material. It is important to identify who is
responsible for documenting the progress of each commitment and make sure they understand how evidence
should be gathered and uploaded throughout the implementation process.
• Adhering to legal considerations. Make sure the platform of choice complies with national and international
regulations, including those relating to data architecture, security, privacy, and accessibility and record-keeping.
In its most basic form, this could be a series of electronic folders, including at least one per commitment and
one for the action plan development process. To enhance accessibility, the folder could be complemented
with a spreadsheet that tracks the commitments and the completion evidence available or, as several OGP
participants have done, an online tracking dashboard.
It should be noted that a dashboard by itself is not considered a repository. Unless it is linked to evidence and
is updated every six months, it will not suffice to cover the repository requirement.
There are online manuals available for both Google Drive and Dropbox. In order to use one of these
platforms as a repository, folders must be created for each of the commitments in the action plan, and one
relating to action plan processes. The administrator would have to make sure that the settings allow for public
access to the folders and upload information as it becomes available. As in the previous case, the folders
could be complemented with a spreadsheet to track progress.
• E-prints: E-prints is generic repository building software developed by the University of Southampton. It is
intended to create a highly configurable web-based repository. E-prints is often used to store images, research
data, audio archives, or anything that can be stored digitally.
• CONSUL: CONSUL is open source software designed to allow citizens to participate in day-to-day decisions
of government institutions by facilitating the creation of participation initiatives. CONSUL can be customized to
include different features and is free.
The relevant minimum requirement for OGP document repository outlined in the Participation and
Co-Creation Standards is:
2.2. A publicly available document repository on the OGP online site which provides access to
documents related to the OGP process, including, at a minimum, information and evidence of
the co-creation process and of the implementation of commitments is maintained and regularly
updated (at least twice a year).
The Memorandum on Parliamentary Engagement offers two useful and proven models:
1. Participation in the national OGP process. Participation by parliaments in the national or local process can
take many forms and deliver any number of results. Parliamentary involvement has considerable advantages,
allowing synergies on the open government agenda to be explored across branches of government. Beyond
this, a single national or local process also allows more efficient use of time and resources allocated to
co-creation and consultation, and reduces the transaction costs for civil society to engage in OGP related
activities. This is the model of engagement already pursued in the majority of countries with parliamentary
involvement in OGP.
The Parliamentary Engagement in OGP: Menu of Options (living document) provides guidance, ideas, and
examples for OGP stakeholders from government, parliament, and civil society to consider.
In addition, representatives of the judiciary participating in the OGP process can advise on jurisprudence
or legal issues related to proposed commitments, as relevant. They can also initiate or participate in
commitments related to openness of the judicial system or people’s access to justice; this is the practice in
several OGP members with justice commitments in their action plans.
6.3.a. Strategic Inclusion of Local Commitments within the National Action Plan
To ensure the national action plan remains strategic as well as manageable in its implementation and
assessment, it is recommended that commitments that involve local jurisdictions (are implemented by local
governments) meet the following criteria:
• The commitment seeks to implement a state-wide open government policy. Some member countries are
pursuing open state strategies which involve defining and implementing open government policies that span
institutions and levels of government. These commitments, which require the coordination and collaboration
across government levels and institutions, can benefit from the co-creation and coordination space offered by
the OGP platform.
• The commitment seeks to promote coordination across levels of government on an open government
policy. In some cases, the same open government policy cannot be implemented across government levels;
however, national and local governments may wish to implement their own open government policies in a
coordinated fashion. In this case, commitments that enable and promote cross-jurisdictional coordination would
benefit from being included as part of the national action plan.
• The commitment seeks to advance implementation by local jurisdictions of national level policies. In cases
where local jurisdictions have to observe national regulations, a commitment to improve such observance may
be beneficial, especially if the commitment is co-created with stakeholders from the local government and
civil society.
• The commitment seeks to raise awareness of open government in local jurisdictions. In cases where the
national government wishes to promote open government within local jurisdictions through knowledge
sharing, these specific activities can be included in the action plan. This can include the creation of networks
to share experiences and innovations in open government between national and local governments and civil
society organizations.
• Commitments are co-created between government and civil society as part of the action plan development
process;
• Commitments have a local scope, but derive from national policies or a nationally-led program, as outlined in
the examples above. Commitments, therefore, are regularly monitored by the MSF, with progress reported at
least every quarter in line with OGP standards and minimum requirements; and
• Commitments in the action plan implemented by local jurisdictions must not be duplicated in OGP local action
plans in cases where the local jurisdiction is a member of OGP Local.
If any of these requirements are not met for commitments under consideration, it is suggested that these
activities are included in a chapter on additional open government initiatives.
As demand increases for local governments to adopt open government reforms, it is important that the
national action plan continues to be a strategic roadmap for open government reform by OGP countries.
In order to achieve this, it is suggested that open government commitments that involve local jurisdictions
follow the guidelines about the type of commitments more suitable for inclusion in national action plans. In
addition, local open government commitments should follow the same minimum requirements of co-creation,
monitoring, and reporting as national level commitments. Lastly, the national action plan can highlight both
national and local initiatives, which are not commitments, but nevertheless deserve to be highlighted and
shared with the open government community.
A country is considered to have acted contrary to process when any of the following actions apply:
• The government does not publish an action plan within 12 months after the end date of their last action plan (as
covered in Section 3.1).
• The government does not meet the minimum requirements established in the Participation and Co-Creation
Standards as assessed by the IRM. These are:
• 1.1 A space for ongoing dialogue with participation from both government and civil society members, and other
non-governmental representatives as appropriate that meets regularly (at least every six months) is established.
Its basic rules on participation are public (see in Section 1).
• 2.1 A public OGP website dedicated to the members’ participation in OGP is maintained (see Section 5).
• 2.2 A publicly available document repository on the OGP online site which provides access to documents
related to the OGP process, including, at a minimum, information and evidence of the co-creation process and
of the implementation of commitments is maintained and regularly updated at least twice a year (see Section 5).
• 3.1 The MSF where established, or the government where there is no MSF, publishes on the OGP website/
webpage the co-creation timeline and overview of the opportunities for stakeholders to participate at least two
weeks before the start of the action plan development process (see Section 2.1).
• 3.2 The MSF where established, or the government where there is no MSF, conducts outreach activities with
stakeholders to raise awareness of OGP and opportunities to get involved in the development of the action plan
(see Section 2.1).
• 3.3 The MSF where established, or the government where there is no MSF, develops a mechanism to gather
inputs from a range of stakeholders during an appropriate period of time for the chosen mechanism. (as covered
in Section 2.1).
• 4.1 The MSF where established, or the government where there is no MSF, documents and reports back or
publishes written feedback to stakeholders on how their contributions were considered during the development
of the action plan. (see Section 2.1).
• 5.1 The MSF where established, or the government where there is no MSF, holds at least two meetings every
year with civil society to present results on the implementation of the action plan and collect comments (see
Section 4).
• The government fails to make progress on the implementation of any of the commitments in the country’s action
plan as assessed by the IRM.
When a country is found to have acted contrary to process, the OGP Support Unit will notify the government
via a letter that is published in the OGP website and in the OGP Gazette. If a country acts contrary to the
process for two consecutive action plan cycles, it will be placed under Procedural Review by the C&S. More
information about the Procedural Review protocols and cases is available here.